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  • The Whitehall Hotel
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All hotels in Chicago, Illinois, United States
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1 room,  2 adults 
Adults Children
Room 1:

The Whitehall Hotel - Chicago

41.89916, -87.62569
3.5 stars
105 E Delaware Pl, Chicago, IL, 60611 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $99
available on 05/27/13
Price Match Guarantee
3.9 1462 5

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    Landmarks near The Whitehall Hotel

    • 900 North Michigan Shops Hotels - Chicago 130 yards
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    • Loyola University Museum of Art Hotels - Chicago 200 yards
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    Overview of The Whitehall Hotel - Chicago

    Location.
    Central to the Gold Coast Neighborhood in Chicago, Ill., The Whitehall Hotel radiates European style. The hotel is less than two blocks from Rush Street restaurants and nightclubs, and North Michigan Avenue's Magnificent Mile. A complimentary Chicago museum trolley stops two blocks from the hotel. The John Hancock Center, Oak Street boutiques and the Lake Michigan shoreline are located within five blocks of this property.

    Hotel Features.
    Originally built in 1927 as an apartment building, this hotel maintains its Victorian ambience with intimate quarters showcasing antique mahogany furnishings, oil paintings and wood paneling with glass-enclosed memorabilia. Morning coffee and teatimes are hosted in a tea room just off the lobby area. The Fornetto Mei (Beautiful Little Oven) Restaurant serves Neo-Milanese, Oriental and Italian cuisine with specialty pizzas prepared over a wood-burning oven. Mei's Corner uses only the freshest and finest ingredients in order to deliver authentic Mandarin, Szechuan and Taiwanese delicacies that are all made to order. Wireless Internet access is available for a fee in public areas. A total of 3,000 square feet of function space accommodates up to 100 people. The business center offers two computer stations and a laptop station for a fee. A 24-hour, complimentary fitness room contains free weights, and cardiovascular and weight-training equipment. This is a smoke-free property.

    Guestrooms.
    The Whitehall Hotel's 222 guestrooms feature antique cherry-wood décor with elaborate carvings and floral designs offset by striped prints. Premium bedding includes feather comforters, foam or down pillows, pillowtop mattresses, and 300-thread count, Egyptian cotton linens. Bathrooms feature marble countertops and floors with mosaic accents, terry-cloth bathrobes and Gilchrist & Soames toiletries. High-speed wired and wireless Internet access is available for a fee. All rooms include minibars. Laptop-compatible, in-room safes are complimentary. Sofa beds are available in select accommodations.

    Image of The Whitehall Hotel, Chicago
    3.9 out of 5 Good (1,462 reviews)
    (Neighborhood average 4.3)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    I really enjoyed my stay. The staff was helpful and friendly. The location of the hotel was awesome. Not far from the trains and sites. by Rosalia  from Chicago on 05/12/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Pinnacle King

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One king bed. Premium bedding with 390-thread-count sheets. 350 square feet. Restored antique furnishings, crown molding, and original artworks. Turndown service. Oversized desk with leather chair. Bathroom with marble-and-tile countertops and floor, bathrobes, and designer toiletries. Cable TV with premium channels. Hair dryer. In-room safe. Minibar. High-speed Internet access (surcharge) and wireless printing to business center (surcharge). Two dual-line phones (one in the bathroom). Umbrella. Clock radio. Complimentary ice service. Non-smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Climate control
    • Clock radio
    • Complimentary newspaper
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Extra towels/bedding
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Premium bedding
    • Premium TV channels
    • Turndown service (on request)
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)

    Superior room with king bed

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One king bed. Premium bedding with high-thread-count sheets. 300 square feet. Restored antique furnishings, crown molding, muted color scheme. Bathrooms with marble-and-tile countertops and floors, bathrobes, designer toiletries. TV with premium cable channels. High-speed Internet access (surcharge) and wireless printing to business center (surcharge). Two dual-line telephones (one in the bathroom). Hair dryer, in-room safe, minibar. Umbrella, clock radio. Complimentary ice service. Room service (limited hours). Non-smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Climate control
    • Clock radio
    • Complimentary newspaper
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Extra towels/bedding
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Premium bedding
    • Premium TV channels
    • Turndown service (on request)
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)

    Standard Room - Two Queen Beds

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Queen Beds
    Wired Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A minibar is supplied. You will have bathrobes, designer toiletries, and a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Climate control
    • Clock radio
    • Complimentary newspaper
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Extra towels/bedding
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Premium bedding
    • Premium TV channels
    • Turndown service (on request)
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)

    Standard Room - One Queen Bed

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One queen bed. Premium bedding with high-thread-count sheets. 225 square feet. Restored antique furnishings, crown molding, muted color scheme. Bathrooms with marble-and-tile countertops and floors, bathrobes, designer toiletries. Cable TV with premium channels.

    Hair dryer, in-room safe, minibar. High-speed Internet access (surcharge) and wireless printing to business center (surcharge). Two dual-line telephones (one in the bathroom). Umbrella, clock radio. Complimentary ice service. Room service (limited hours). Non-smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Climate control
    • Clock radio
    • Complimentary newspaper
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Extra towels/bedding
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Premium bedding
    • Premium TV channels
    • Turndown service (on request)
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Minimum check-in age is: 21
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Pets allowed
    • American Express
    • Diners Club
    • Discover
    • MasterCard
    • Visa

    Amenities

    • General
    • Air-conditioned public areas
    • Bar/lounge
    • Elevator/lift
    • Luggage storage
    • Number of floors - 21
    • One meeting/conference room
    • Parking limited (surcharge)
    • Restaurant
    • Smoke-free property
    • Total number of rooms - 222
    • See more facilities
      • Rooftop terrace
      • Valet parking (surcharge)
      • Wired (high-speed) Internet access - surcharge
      • Year Built 1927
    • Rooms (all rooms include)
    • Bathrobes
    • Bathroom phone
    • Clock radio
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Turndown service (on request)
    • See more room details
      • Air conditioning
      • Climate control
      • Complimentary newspaper
      • Daily housekeeping
      • Extra towels/bedding
      • Minibar
      • Multi-line phone
      • Premium bedding
      • Premium TV channels
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
    • Services
    • Express check-in
    • Fitness facilities
    • Laundry facilities
    • Parking (surcharge)
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Security guard
    • Shoe shine
    • Valet parking
    • View more services
      • Babysitting or childcare
      • Breakfast available (surcharge)
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
      • Concierge services
      • Doorman/doorwoman
    • Business & Event
    • 24-hour front desk
    • Banquet facilities
    • Business center
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Fornetto Mei Restaurant - Sophisticated bistro serves Italian and Formosan-Taiwanese cuisine in an elegant room warmed by a wood-burning oven. Seating is available in an indoor light-filled atrium area. Specialties include thin-crust pizzas and handmade dumplings. Lunch, dinner, and weekend brunch.

    Whitehall Place Lounge - Renowned gathering spot for Chicago's movers and shakers, the original Whitehall Club was among the first to serve alcohol after the repeal of Prohibition. Bar features 200 specialty martinis, 40 different wines by the glass, and a selection of single malt whiskies, port, Madeira, and sherry.

    Fornetto Mei Little Wine Shoppe - A tiny wine shop in the restaurant offers a selection of wines for purchase.

    Mei's Corner - Mei means beautiful in Mandarin and sets the tone for this unique Asian dining experience. Using only the freshest and finest ingredients, Mei's Corner delivers authentic Mandarin, Szechuan and Taiwanese delicacies that are all made to order.

    Recreation

    The hotel has a fitness room with an array of treadmills, ellipticals, stairmasters, and other cardiov machines. The fitness room also offers free weights, water, towels, and TVs.

    The Whitehall is 3.5 blocks from a path along Lake Michigan which is popular for running, biking, and skating. The Marovitz public golf course, four miles from the hotel, offers a challenging and scenic golf experience overlooking the lake.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Bicycle rentals nearby
    • Hiking/biking trails nearby
    • Running track/path nearby
    • Sailing nearby
    • Tennis nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room high-speed Internet (wired): USD 9.95 (for 24 hours, rates may vary)
    • Fee for high-speed Internet (wired) in all public areas: USD 9.95 (for 24 hours, rates may vary)
    • Fee for high-speed Internet (wired) in business center: USD 9.95 (for 24 hours, rates may vary)
    • Valet parking fee: USD 49.00 per night (in/out privileges)
    • Refrigerator fee: USD 10 per day
    • In-room microwave fee: USD 10 per day
    • Rollaway bed fee: USD 20.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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    Area map

    A short guide to Magnificent Mile - River North

    Magnificent Mile, a part of Michigan Avenue from the Chicago River to Oak Street, appeals to tourists because of its flashy department stores and fancy restaurants. Several of the Windy City’s architectural wonders are here, including the John Hancock Center and the Old Chicago Water Tower. Just north of the Chicago River, River North is home to the city’s shopping, design, and gallery districts.

    see all hotels in Chicago

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Rush Street - 100 yards
    • 900 North Michigan Shops - 100 yards
    • 900 North Michigan Shops - 100 yards
    • Hancock Tower - 100 yards
    • Oak Street - 200 yards
    • Loyola University Museum of Art - 200 yards
    • Water Tower Place - 200 yards
    • Lookingglass Theatre - 300 yards
    • Broadway Playhouse - 300 yards
    • Chicago Water Tower - 300 yards

    3.0+ mi

    • Chicago Midway Airport - 9.7 miles
    • Chicago O'Hare Airport - 15 miles
    • Chicago Executive Airport (PWK) - 21 miles
    • Gary - Chicago Intl. Airport (GYY) - 22 miles
    • Romeoville Lewis University Airport (LOT) - 32 miles
    • Chicago DuPage Airport (DPA) - 32 miles
    • Waukegan Regional Airport (UGN) - 38 miles
    • Joliet Park District Airport (JOT) - 39 miles
    • Michigan City Municipal Airport (MGC) - 43 miles
    • Aurora Municipal Airport (AUZ) - 44 miles
    • Valparaiso Porter County Municipal Airport (VPZ) - 44 miles
    All hotels in Chicago, Illinois, United States
    Reviews
    • All (1462)
    • Business (251)
    • Romance (138)
    • Family (94)
    • Friends (90)
    • Other (889)
    3.9 / 5
    Good

    Score breakdown (from 1,462 reviews)

    • 5.0
      (524)
    • 4.0
      (532)
    • 3.0
      (240)
    • 2.0
      (124)
    • 1.0
      (44)

    Average rating for:

    • Cleanliness
      4.2
    • Service
      4.1
    • Comfort
      4.0
    • Condition
      3.6

    Reviews: Overall

    • <Previous
    • Page 1 of 30
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    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    5.0 / 5
    Outstanding
    "Great Hotel Stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I really enjoyed my stay. The staff was helpful and friendly. The location of the hotel was awesome. Not far from the trains and sites.
    Genuine Hotels.com guest review
    4 night trip in May 2013
    Rosalia
    US

    The Whitehall Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    1.0 / 5
    Poor
    "Better of elsewhere"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      2.0
    It's 2013; Asking me to pay for the internet ($10 a day) is absurd. The staff was less than cordial and all seemed as unhappy to be there as I soon was. Have stayed previously at The Hotel Felix and will be returning there from now on. Too many Hotels to choose from to deal with nonsense.
    Genuine Hotels.com guest review
    3 night business trip in May 2013
    Matt
    US

    The Whitehall Hotel - Chicago
    5.0 / 5
    Outstanding
    "A surprise jewel. . . ."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location, with Michigan Avenue right at your door. The staff was extremely friendly and helpful. My room was very nice and the bed was heavenly. I arrived early for check-in and was given an upgrade on my room. I will definitely stay at the Whitehall the next time I am in Chicago.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    5.0 / 5
    Outstanding
    "Love this hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Decided on this hotel after reading reviews. Great location, friendly, helpful staff and we loved the room. I will definitely return to this boutique hotel. A very nice change from the big chain hotels.
    Genuine Hotels.com guest review
    3 night trip with friends in May 2013
    KET
    US

    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent
    "No free internet or telephone"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Hotel is in a great location and well maintained for an old structure. Rooms were small, but comfortable, especially for a 3-day stay. My disappointment was that internet was $10 per day per device and telephone was $.10 per minute. An 800 number could be called for 30 minutes, but charged at $.10 per minute afterward. I couldn't use this for a 3-hour […] board meeting conference call. A prepaid calling card wouldn't work for an 800 number. I had to use my cell phone, a less reliable and static-free method. It seems like every other hotel offers free internet wi-fi and long distance telephone in the U.S. Read more
    Genuine Hotels.com guest review
    3 night family trip in Apr 2013
    Tom
    US

    The Whitehall Hotel - Chicago
    5.0 / 5
    Outstanding
    "Great location; it has what you need!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I appreciate the proximity to Michigan Ave., without the burden of heavy foot traffic. The hotel is small and not top-of-the-line modern, etc., but it has all the comforts you need: comfy bed, warm linens, gigantic tv, etc. I especially enjoyed the Asian restaurant downstairs for a quick snack or drink.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Monica
    US

    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent
    "Great location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    This hotel was so convenient. My room was very nice and those pillows are a dream! All staff that I dealt with were pleasant, helpful and friendly. Two small grizzles: 1) one elevator was not working one day, so there was a long wait for the one working elevator 2) the WiFi is expensive and patchy, in that it often did not work in the room and I had […] to use it in the downstairs areas. Nevertheless, I really like the hotel and would stay here again Read more
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    DGJ
    US

    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent
    "Good Experience, great location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    They are still remodeling/updating. We had an old TV, but they are in the process of putting flat screens in all of the rooms. One note, we wish they had a coffee pot in the room. Amenities are very good, good water pressure, good towels. Everything very nice, small lobby, and small elevators. Not that big of a deal, but they are a tad slow and get […] full so you have to catch the next one. I would stay there again. Got a great rate. Definitely recommend. Read more
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    Julia
    US

    The Whitehall Hotel - Chicago
    3.0 / 5
    Good
    "Not sure if we ll return"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    We're not sure. The location was great and the staff was very good but our renovated room had a TV that hardly worked, the glasses weren't clean,the bathroom switch wasn't right and the worse thing were the elevators that didn't work so we had to use the freight elevator.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Gayle and Larry
    US

    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent
    "Will be my 2nd choice hotel in Chicago"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Marvelous location, few steps off Michigan. Room was spotless, great bed, beautiful bathroom. I usually stay at Drake, they were booked. Gave The Whitehall a try. Very good experience, would be perfect if they had an ICE MACHINE and an in-room coffee maker. I'm not about to pay for room service for ice delivery. The coffee maker is a great amenity in […] the morning, who wants to go down to the lobby for a cup of coffee? Prior to shower, etc. Not convenient. Great staff, nice little bar. Great value. Read more
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    RJ
    US

    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent
    "Great combo of class and convenience"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      2.0
    Great location, great hotel bar and we were upgraded to a suite for free!! The only downside was that they only had 1 working elevator and it was small and slow. We waited for 2 full elevators to pass us up before we took the stairs down 11 flights will alll our luggage. That being said, if we would have called a bellhop they would have taken our bags […] and us on the service elevator. But, since my wife and I are both able bodies, we decided to just walk to stairs. Great overall experience of a super classy room with a big 4-poster bed with all the modern conveniences! Read more
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    Anthony
    US

    The Whitehall Hotel - Chicago
    3.0 / 5
    Good
    "Location worth the minor issues"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Great front desk people. great price and location make up for the dated television and phone. With all that said, the price alone would get me to stay there again. Half block from Michigan Avenue.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent
    "Great place to stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    It was a great place to stay after they fixed the elevators and we didnt have to take the service elevator. Very clean and people are VERY friendly and helpful.
    Genuine Hotels.com guest review
    2 night romance trip in Apr 2013
    Heather
    US

    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent
    "Great location for shopping and restaurants"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The Whitehall was in a perfect location and our room had nice amenities and was clean and well appointed. We got to check in early, and when I pointed out that there was no wastebasket in the bathroom or bathrobes in the closet, the staff brought them right away. When ice is needed, the staff come and get the icebucket or bring a filled bucket and trade […] out for the empty one. There were no icebucket bag liners, which is one of my pet peeves. Do beware of getting a dark room. We were on 7th floor and on the side that looked straight into another building, about 7 feet away. I like to try different hotels, but if I return to Chicago I would probably try them again due to the value, location/comfort, and friendly staff. Read more
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Great location, just few steps from magnificent mile of N. Michigan ave, and all its' shops, restaurants, and easy access to transportation. Staff was very helpful. Hotel is old, lobby could be updated. Will definitely return.
    Genuine Hotels.com guest review
    Business trip
    Apr 24, 2013
    Les
    US

    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent
    "Great hotel for the money"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Older boutique hotel with a lot of charm. Classy but not pretentious. Definitely a steal for the money!
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Brian
    US

    The Whitehall Hotel - Chicago
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This is an older hotel with the usual travails--one elevator not working, older television in room, carpets and furniture worn, BUT the staff was nice, especially at the front door and the price was excellent for a hotel across the street from the Four Seasons and in the Mag Mile neighborhood. If your time in Chicago is spent shopping, touring, attending […] games, etc., this makes a pretty good spot to coordinate your visit especially if you can get an attractive room rate. Read more
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    My only complaints about the whitehall are the difficulty in getting internet access in the room (and having to pay for it) and the low lighting in the room. Everthing else, especially the staff and the location, was great.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    5.0 / 5
    Outstanding
    "Excellent Hotel and Great Value"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This Old-World, renovated hotel was wonderful. Close to all important locations without the Four Seasons (across the street) prices. I recommend it highly!
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    2.0 / 5
    Fair
    "convenient location"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      2.0
    In one word, awful! One elevator did not work, and it was substituted with the freight elevator, which was filthy and dungy, and inconvenient to get to. They closed the front door, and made entering and exiting the hotel through a maze difficult. They did not have my reservation when I arrived at the hotel, and neither did they have my colleague's, […] who arrived the following day. I did not appreciate being awakened by the maid who was cleaning the room next door, nor did I appreciate the nastiness and insincerity of the check-out person who sardonically dismissed my comments about my stay, which she asked for. Read more
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    Hillel
    US

    The Whitehall Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent
    "Close to Mag Mile!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Everything met our expectations
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Patty
    US

    The Whitehall Hotel - Chicago
    5.0 / 5
    Outstanding
    "So impressed"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We absolutely LOVED this hotel. The customer service was amazing, everyone was so friendly and helpful. I can easily say that it was the most comfortable hotel room we have ever stayed in. The rooms are not large, but the beds are incredibly comfortable and our room was very clean. We enjoyed room service for breakfast one morning and the food was great. […] The location is perfect because it's a quiet street, but just one block from Michigan Ave and right across the street from the Hancock Center and the Four Seasons. I would recommend to anyone. Read more
    Genuine Hotels.com guest review
    3 night romance trip in Apr 2013
    Steph
    US

    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent
    "Comfort to the MAX!!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel has it all. Great service from the minute I pulled up. Close to everything. The room and the bed were the most comfortable I've had in a very looong time!! Clean, friendly and amazingly comfortable! Well worth the rate.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Traveler
    US

    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Can not beat the location for the price. It's clean and easy to get anywhere in the Gold Coast area, no frills and luxury but it works!
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Lea
    US

    The Whitehall Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It feels like a friendly neighborhood. The staff were unusually interested in the welfare of the guests.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    3.0 / 5
    Good
    "Great location, great beds, great price"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Fantastic location in a great area of town. One of the most comfortable beds ever. Some of the rooms furnishings were a bit tired and the hotel has no real lobby/ lounge to greet visiting guests. Nice remodled bathroom. Considering the great location, the price was fantastic.I was on the West side of the hotel , my window faced a concrete wall, so the […] room was very dark.Overall a great bargain and an enjoyable stay. Read more
    Genuine Hotels.com guest review
    5 night trip in Apr 2013
    Moka
    US

    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent
    "Ideal location; beautiful room; average service"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    The interior lobby (not the front desk, but further in) and the rooms are beautiful and comfortable. Our room was large with plenty of walking-around space and we slept wonderfully. The service was fine but not "over the top" in the same way other boutique hotels in the area provide. It's not a deal breaker and our needs were thoroughly met, but a certain […] je ne sais quoi was missing. The location, however, is without reproach: literally steps from Michigan Avenue, quaint local eateries and shops, as well as tourist destinations, and accessible public transit to move throughout the city. Read more
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Apr 12, 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    5.0 / 5
    Outstanding
    "A little gem with a fabulous staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was my first stay at the Whitehall, but I will definitely return. Its' location is perfect, and the room had recently been redone. I would like to compliment Toni, who was so welcoming and helpful when I checked in, and Ramon, who went out of his way to assist me. It is certainly a lovely little hotel, but it is the staff that makes the differ […] ence. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Jackie
    US

    The Whitehall Hotel - Chicago
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      3.0
    William, the concierge, was best part of the entire stay. He was VERY helpful.
    Genuine Hotels.com guest review
    2 night romance trip in Mar 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    5.0 / 5
    Outstanding
    "Great location, helpful staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    The staff was very helpful and friendly. The bed was WAY too soft for my 50 year old back but my daughter liked it. Beautiful bathroom, nice hot shower. Breakfast was not included but was delicious and wait staff was very good. One block from lots of MI Ave shops, very close to Water Tower Place. Lobby was smaller than it looked online; they may have […] been renovating. Read more
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    Sandy
    US

    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We had a very nice time! Excellent location, and staff was very accommodating and friendly. The first room was a corner room on 3rd floor with a view of a brick wall and over looking their loading/dumpster area and the T.V. did not work. When we complained about the T.V. the next morning they said they would take care of it but when we returned in the […] afternoon it still did not work. They moved us up to the 14th floor same type of room with a beautiful view of Michigan Ave.! Will definitely recommend it and will go back there again! Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    5.0 / 5
    Outstanding
    "Perfect week-end at the Whitehall Hotel in Chicago"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was a perfect Easter Brunch The service was perfect. It was a perfectly charming room with the most heavenly, fluffy bed and pillows... and the staff was flawless . I am a lifelong resident of Chicago and the Gold Coast is my home. We moved away as per my son's school. Our family celebrations and special occasions were spent at the Whitehall hotel […] on many occasions and that is why we came to the Whitehall for the Holiday. It's nice to know some things don't change and always remain reliably perfect. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Mar 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    5.0 / 5
    Outstanding
    "Exceptional Service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Wonderful place to stay while in Chicago!
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    5.0 / 5
    Outstanding
    "Great location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location, very clean, nice looking room. Hotel on Delaware near Rush St. cery convenient for Eating and shopping. Will stay there again.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Staff very helpful and friendly. Location great. Showers were cold. TV's are old. We really liked our stay except for the TV and Shower issues. Also, no free wi-fi...
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent
    "Upgraded!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    We had a problem with the tv and the tried to fix the problem but couldn't, so we got a free upgrade. The people were very friendly. Would stay again.
    Genuine Hotels.com guest review
    Family trip
    Mar 30, 2013
    Beau
    US

    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent
    "charming and comfortable"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    The staff was very friendly. The bed was heavenly. The location was excellent. The coffee lobby was excellent. However, I did not like paying $49 per day for parking. The Beatles had stayed there, so it was certainly good enough for me.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    Jimmy
    US

    The Whitehall Hotel - Chicago
    5.0 / 5
    Outstanding
    "Amazing location, friendly service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I'm so glad I chose to stay here, and I will be coming back. The location is fantastic, and the service friendly, especially the valets. They remembered my boyfriend and I whenever we walked through the lobby, and recommended a great spot for lunch. Friendly and outgoing, fantastic hotel!
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Samantha
    US

    The Whitehall Hotel - Chicago
    5.0 / 5
    Outstanding
    "Perfect location, lovely boutique hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Whitehall is OUR choice for downtown stays. Elegant, small, friendly and helpful staff. Close to Michigan Avenue, great walking area. Restaurant in hotel is a hidden gem - our favorite spot for breakfast. Bar is old style - nice place for late night cocktail. Highly recommend over big chain hotels. Prices are very reasonable.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Barb
    US

    The Whitehall Hotel - Chicago
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    The Whitehall Hotel - Chicago
    4.0 / 5
    Excellent
    "Neighborhood gem cure for common hotel"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    The staff could not be more polite, professional or gracious, which was a nice surprise. The building is charming and will be even better when rooms are renovated, Ours was lovely, although carpet needs a refresh. Beds really comfortable and linens great. TV could use updating, though not really of concern to us. The restaurants were very good for lunch […] and/or dinner. Neighborhood convenience ideal for shopping on Michigan Ave, museums,great restaurants nearby and close to Gold Coats and Lincoln Park neighborhoods. Pkg pricey - as at all downtown hotels, but nearby lots available. Staff amazing! Charming historic hotel. Read more
    Genuine Hotels.com guest review
    5 night business trip in Mar 2013
    Newsgirl
    US
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