All hotels in Chicago, Illinois, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here105 E Delaware Pl, Chicago, IL, 60611, United States of America, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 1,942 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.3
  • Comfort
    4.1
  • Condition
    3.8
  • Neighborhood
    4.7
4.0 / 5Excellent
"" Stay " (by Maurice Williams and the Zodiaks)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
nice people, nice place !
Genuine Hotels.com guest review
4 night business trip Jan 24, 2015
jim
US
5.0 / 5Outstanding
"A wonderfull stay in an exciting city."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The rooms were kept in excellent condition the manager was very accomdation on the room deposit even though I was unaware of the amount required for every night. In conjunction with their hotel policy, he was still accomodating to may situation by making my stay very successfull in working with me financially in the situation for that I am impress and pleased. The location is excellent I will definitely recomend it to friends and family.
Genuine Hotels.com guest review
5 night trip with friends Jan 15, 2015
AVATINE
US
4.0 / 5Excellent
"Chicago trip"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
It's an older hotel however the room was updated. The location is terrific.
Genuine Hotels.com guest review
2 night romance trip Jan 16, 2015
Daniel W
US
4.0 / 5Excellent
"Very good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent. I will recomend the stay a lot. It is so beautifull all around. There is great place to visit near the hotel. You have subway, Jhon Hancock Tower, Water Tower and more to hace fun
Genuine Expedia guest review
Other trip Jan 24, 2015
A Traveler
US
4.0 / 5Excellent
"great bed, cozy hotel, great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
very nice quiet hotel, always nice to come back after being out and have a great bed and cozy room. the location is wonderful between Michigan ave, and Rush street . very quiet but just steps from shopping or dineing and nightlife, we will go back.
Genuine Expedia guest review
Other trip Jan 23, 2015
craig
US
3.0 / 5Good
"I love the fact of it being downtown!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I was overall pleased with my hotel room but I would suggest that they should dust everything before the resident comes into the room and I didn't like the fact of being charged for the snacks that were placed in the room. My room also smelled like smoke and it was a nonsmoking room.
Genuine Expedia guest review
Other trip Jan 22, 2015
Cheeks
US
4.0 / 5Excellent
"My Chicago escapade.."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was a very pleasant stay. The employees are very helpful and very accommodating especially Alex from the first floor (bell boy). All in all it was a good experienced and I will definitely stay again in this hotel in my next trip to Chicago.
Genuine Hotels.com guest review
2 night trip Jan 17, 2015
A Traveler
US
4.0 / 5Excellent
"Great location. Nice for the price."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel is just fine as long as you aren't looking for cookie-cutter "luxury." Our room with one king bed was plenty big, everything was clean, everything worked, the staff was helpful and the free coffee and tea were fine. Only complaint: a noisy heating system. (We just turned it off at night.). If you want your hotel to be part of your vacation, go somewhere else. If you think of it as a place to sleep, change, and clean up, but require a certain level of cleanliness and comfort, this is fine.
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
US
4.0 / 5Excellent
"Decent"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Long wait at check in, but otherwise good service
Genuine Hotels.com guest review
2 night business trip Jan 11, 2015
Isaac
US
1.0 / 5Poor
"terrible!Horrible valet parking!!!"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
My stay during the Christmas time was terrible. I would say the room is pretty small but clean though. and staff were friendly actually. But remeber, if you decided to stay in this hotel, do not use the valet parking!! I gave them my car and it got scatches when they returned it to me, obviously someone hit my car and they refused to show me vedio. and the worst thing is that they even refused to take responsibilty of that. what I got from them is that they can free my three day parking if I decided to let this go, and I refused his "offer". They told me that the insurance company was going to contact me within two or three weeks, but no call till now. Anyway, DO NOT USE VALET PARKING
Genuine Expedia guest review
Other trip Jan 18, 2015
yan
US
3.0 / 5Good
"Good hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great room but very clumsy hall way. Nice staff. The facilities are great. .
Genuine Expedia guest review
Other trip Jan 17, 2015
A Traveler
US
5.0 / 5Outstanding
"review"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
a one night new year's eve stay, before and after a party
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
James
US
4.0 / 5Excellent
"okay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Parking is the only disadvantages one have to stay in this hotel.
Genuine Hotels.com guest review
2 night trip Jan 10, 2015
Abiye
US
4.0 / 5Excellent
"Well appointed comfort"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My wife and I came downtown for s simple night out. After dinner and a walk, we were happily surprised with the size of the room and the overall comfortable stay that ensued. We had a king bed that was not too hard, but had enough support. Six down pillows sealed the deal. The bathroom was not large, but there was a good exhaust fan - missing in most newer hotels - a tub and shower, and a nice selection of toiletries. Overall a good night.
Genuine Hotels.com guest review
1 night romance trip Jan 13, 2015
George
US
4.0 / 5Excellent
"Whitehall Review"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I wish they would have told me up front that for each room they would put a $150 hold on the credit card. Not a huge deal but kind of annoying.
Genuine Hotels.com guest review
2 night trip with friends Jan 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Location!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Great location & close to major Chicago attractions! Staff was very friendly & helpful!! Great Aisan restaurant within the hotel & nice relaxing bar. Overall great experience!
Genuine Expedia guest review
Other trip Jan 15, 2015
A Traveler
US
1.0 / 5Poor
"Quality gone to the dogs"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
I booked this hotel after another hotel I booked ended up being too far from my business site. We stayed here in 2010 for our honeymoon night and it was great. This trip however, the hotel conditions and everything have clearly gone down. There was mold all over the sink, black rust of some kind dripping from the sink, wall paper falling off the walls, torn bed sheets. It was horrible. I would never recommend this place and will never stay here again. The quality has definitely gone down since 2010.
Genuine Hotels.com guest review
2 night business trip Jan 11, 2015
Nikki
US
4.0 / 5Excellent
"Getaway"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
it was peaceful and stress free!
Genuine Hotels.com guest review
1 night trip Jan 5, 2015
Roseanne
US
5.0 / 5Outstanding
"Friendly hotel, nice stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great staff, great location, upgraded room, good stay. Only complaint was not being able to figure out how to get the heat to stay on, but wasn't bothered enough to ask.
Genuine Hotels.com guest review
1 night romance trip Jan 3, 2015
A Traveler
US
5.0 / 5Outstanding
"show stopper"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
we enjoyed our stay , the tv remote was very slow and did not work well.but overall great rates.
Genuine Hotels.com guest review
1 night romance trip Jan 10, 2015
Russell
US
3.0 / 5Good
"room was either too cold or too hot"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Thermostat didn't work right. Toilet was old and hard to flush. No room service.
Genuine Expedia guest review
Other trip Jan 12, 2015
Alli
US
3.0 / 5Good
"Good, but...."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was good but the shower did not have hot water because the handle was broken. Also, the outlets did not work so I could not charge my phone for my flight. Other than that it was a great view of the John Hancock Building. I love Chicago.
Genuine Hotels.com guest review
1 night trip Jan 2, 2015
Jinai
US
3.0 / 5Good
"Just ok"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
My husband and I booked this hotel just after New Years, it was off season so price and location made sense. We got this hotel for under 100 dollars a night ant that truthfully is the most I would pay for it. Staff are great and location is very good but the rooms are run down and just ok. It was clean but décor was dated and the bed was sagging in the middle no USB ports for mobile phones or coffee makers like most hotels have these days. Parking like all Chicago hotels was 47 a night or 57 for valet almost what we spent on the hotel itself. On the upside it's right in the heart of downtown so good walking distance to restaurants and coffee shops. If you don't plan to spend a lot of time in your room this place works but it's pretty basic.
Genuine Hotels.com guest review
1 night romance trip Jan 7, 2015
Rebecca
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I've been staying at the Whitehall since the late '80s through various remodels and owners. It is a decent hotel with a great location in a safe area, 1/2 block off Michigan Ave. The hotel could use a sprucing up as the finishes are a bit tired but it is a good value, especially over the holidays.
Genuine Expedia guest review
Other trip Jan 8, 2015
Seattle Sue
US
4.0 / 5Excellent
"Comfortable stay. Great neighborhood"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location off of Michigan Ave
Genuine Hotels.com guest review
2 night business trip Dec 14, 2014
A Traveler
US
3.0 / 5Good
"Good with the bad."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
It was a pleasant stay for the most part. I had a queen room right off the elevator so you could distinctively hear patrons and workers right outside the door. This could be bothersome for most, but I was by myself and it was tolerable. The room was very neat and clean. Only things that were a bit troublesome were the tv kept freezing on me, and although I had the thermostat turned all the way up and the auto fan off, my room was very cold for most of my stay and would not go above 65 degrees. In any other type of weather this may have been comfortable. Seeing it is winter in Chicago at the moment made it almost uncomfortably chilly in the room at all times. Also, when checking out, only one of the elevators was operating which was inconvenient because the elevators have a maximum capacity of 5 people. Very small since a lot of people tend to check out around the same time. Overall, it was a decent stay. You can't beat the location and everything is centrally located and easy to access.
Genuine Hotels.com guest review
2 night trip Jan 2, 2015
A Traveler
US
4.0 / 5Excellent
"Great Stay!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was very clean and bed was very comfortable, would definitely stay again
Genuine Hotels.com guest review
1 night romance trip Jan 1, 2015
Jacqueline
US
5.0 / 5Outstanding
"Small boutique hotel in Chicago."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location in downtown Chicago off of Michigan Avenue. Lots of shops and restaurants in the neighborhood. Older hotel that was renovated in the past 10 years. Lovely rooms with a restaurant and bar downstairs. I would like a coffeemaker in the room, but they do provide complementary coffee downstairs in the morning from 7 to 11 a.m. If you receive a room on the alley, be prepared to hear trash trucks, etc. about 6:00 a.m.
Genuine Hotels.com guest review
2 night romance trip Dec 27, 2014
Judith
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
The hotel was just ok. The room was smaller then expected. The bathroom had small things broken and shower plumbing backwards, while the toilet is awkwardly placed in the middle. The hotel did have a very excellent staff.
Genuine Expedia guest review
Other trip Jan 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Always a pleasure"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great little hotel. Great location and service. Rooms are small but comfortable and immaculate.
Genuine Hotels.com guest review
2 night romance trip Jan 2, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Clean, small but perfect for a "girl trip" with my daughter.
Genuine Expedia guest review
Other trip Jan 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Boutique Hotel Exceeded Expectations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel exceeded my expectations from beginning to end. The valet was always friendly and timely. The people at the front desk were helpful and did everything we asked. The concierge had several off the beaten path recommendations. The room was large and the king-sized bed lived up to its expectation as being one of the most comfortable around. The room had a great view of the John Hancock Buiding and Water Tower place and we could even see a corner of the New Year Eve fireworks at Navy Pier. The bathroom was OK, but could use an upgrade. And the hotel is in an excellent location, just a half block from Michigan Avenue and two blocks from Oak Street.
Genuine Hotels.com guest review
4 night family trip Dec 30, 2014
Peter
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Friendly Staff. Great Location. Nice room. Great beds and pillows Always love this place.
Genuine Hotels.com guest review
2 night romance trip Jan 1, 2015
Brian
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Pictures on internet shows the rooms a lot Bigger....rooms are really small. The lounge closes based on how many people show up. Sometimes we went down for a night cap at 9and they were closed
Genuine Expedia guest review
Other trip Jan 4, 2015
R
US
4.0 / 5Excellent
"Best price for what you get"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
One of the best locations on Chicago. Modern and comfortable bed. Towels should be renewed, kinda old, same as aisles carpeting. Overall a great hotel, I would stay there again
Genuine Expedia guest review
Other trip Jan 4, 2015
LM
US
3.0 / 5Good
"Ok room in great location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Hotel feels compressed and the lobby/restaurant areas are not impressive. But the room was clean and bed was comfortable. The closet door was broken and the shower is not comfortable; but being close to Michigan Ave at this price is pretty solid.
Genuine Hotels.com guest review
2 night romance trip Oct 3, 2014
Wen
US
3.0 / 5Good
"Ok to stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
We enjoyed the location of this hotel. We were walking distance to everything and the local transit was easy to use. The hotel is nice but very old. The rooms were clean and nice, but space was small. The staff was nice and answered any questions we had but not overly helpful or friendly. We only stayed one night otherwise I would have wanted to stay at a different hotel.
Genuine Hotels.com guest review
1 night family trip Dec 11, 2014
Diane
US
4.0 / 5Excellent
"great location awesome concierge"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
i had a great time in Chicago and a large part of the reason is the concierge Joseph. he was incredibly informative, helpful and a chill down to earth cool guy. he alone makes the hotel worth staying at.
Genuine Expedia guest review
Other trip Jan 2, 2015
Jay
US
4.0 / 5Excellent
"Always Fantastic"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Everything was great
Genuine Hotels.com guest review
1 night trip Dec 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Would stay here again...especially for the price!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel. Great location! Bathroom was a bit small, but sufficient.
Genuine Hotels.com guest review
1 night romance trip Dec 27, 2014
A Traveler
US
4.0 / 5Excellent
"Whitehall"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Decent hotel. A bit dated. Nice gym though and good location
Genuine Hotels.com guest review
1 night romance trip Dec 28, 2014
Michael
US
4.0 / 5Excellent
"The light bulbs keep going out one at a time."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Close to everything and staff was great. Nice Room!
Genuine Expedia guest review
Other trip Dec 31, 2014
good over all
US
5.0 / 5Outstanding
"Great stay."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very conveniently located. Good choice for our activities. Water pipes were loud when neighboring rooms used the shower, but very comfortable room.
Genuine Hotels.com guest review
1 night romance trip Dec 28, 2014
Michael
US
5.0 / 5Outstanding
"Near the magnificent mile!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
What a great place to start! Right off Michigan Ave. Valet parking, personal attention makes this a wonderful place to stay to visit Chicago.
Genuine Expedia guest review
Other trip Dec 31, 2014
A Traveler
US
4.0 / 5Excellent
"They aim to please!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The manager was very responsive when we complained of mold in the bathtub and he moved us to a junior suite and comped us the first night! We were vey pleased with the rest if our stay !
Genuine Expedia guest review
Other trip Dec 31, 2014
sandra
US
4.0 / 5Excellent
"Decent experience but would go elsewhere first."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
First room we were put into REEKED of smoke. Immediately went back down to the front desk where they were very apologetic and placed us in another room. No complaint, it happens, and then it was taken care of immediately. The second room was great, a little dated, but great. In fact aside from the lobby, the whole hotel could use a bit of a refresh with cracked paint and peeling wallpaper in spots. Also a bit frustrating to not have any vending available. Old building, I get it but the $3 mini-coke in the mini-fridge was not quite going to cut it. Overall a good experience but with the other options in the same are and price range, I would probably go elsewhere first.
Genuine Hotels.com guest review
1 night trip with friends Dec 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Beds were amazing!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The staff for the most part was very courteous. Except for Danny, he was absolutely amazing and went above and beyond for my wife and I. Room service stayed on top of everything and even organized our bathroom counter toiletries. The location was perfect, literally just a couple miles tops away from everything. I would definitely stay at this hotel again. Oh, and the bellman, he was awesome also. I didn't have any cash on me to tip my driver so the bellman gave me $10 of his own money, which I have never encountered before. I returned the favor by giving him $20 in return, to which I had to force him to take almost. Stay classy Chicago!
Genuine Expedia guest review
Other trip Dec 30, 2014
Ernest
US
5.0 / 5Outstanding
"Chicago is where its at!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent walking distance to John Hancock building, shopping, dining and nigh life. We had a blast. Cant wait to come back. Want to make it our yearly thing to come back. Chicago is where its at!
Genuine Hotels.com guest review
1 night romance trip Dec 27, 2014
Amin
US
5.0 / 5Outstanding
"Mr.S"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed for two nights.Our room was on the 21st floor with a great view of Chicago. The room was very clean and the bed very comfortable. Also the resturant food was good but mostly asian but that was also great as my wife is Chinese.Highly recommend as it is close to everything.
Genuine Hotels.com guest review
2 night romance trip Dec 24, 2014
William
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Over all good experience. Would have been even better if room would have been equipped with coffee maker and refrigerator.
Genuine Expedia guest review
Other trip Dec 27, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews