All hotels in Key West, Florida, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1435 Simonton Street, Key West, FL, 33040, United States of America, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 754 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.2
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    4.7
5.0 / 5Outstanding
"Good Time in Key West"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel with a beautiful beach. Our room was on the side with a view of a tank of some sort. We got them to refund the resort fee because of this. Mostly just slept in room so not a problem. The staff was friendly and helpful. The bartenders made good drinks and were generous with the spirits, the price of their drinks were a better value than on Duval St. Would stay there again. Just wouldn't stay there in January, too depressing to come back to snow...
Genuine Hotels.com guest review
4 night family trip Jan 19, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Couldn't check in on time. Room was average not as nice as expected and definitely not worth the inflated prices.
Genuine Expedia guest review
Other trip Jan 23, 2015
A Traveler
US
4.0 / 5Excellent
"3 night stay in Key West"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
3 night stay in Key West - The Hotel was generally bright and welcoming. Rooms were great - very clean and comfortable (we had two suites). Experience was tempered when one of the service related people from the SPA area ran after us for only giving them a 10% tip. The person made an unwarranted personal comment to my wife which upset everyone. The service rendered was ok but not great so we felt 15% was not deserved. Great stay that could have been better.
Genuine Hotels.com guest review
3 night family trip Jan 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Love the pool and beach area."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Just returned from our second stay at the Reach, we love the location and facility's. Only thing I would change would be to put a chest of drawers in the room, no place to put your clothes on a long stay. Rooms should also have a small table and two chairs so when your order room service you have somewhere to eat. The pool and beach area are great and service is outstanding.
Genuine Expedia guest review
Other trip Jan 16, 2015
ManteoJoe
US
4.0 / 5Excellent
"Would stay here again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very nice place with rare beach. Extremely friendly staff. Only negative comment is the overpriced drinks at the pool/bar. I would suggest to the hotel 1 firm pillow and 1 soft pillow per guest so you please everyone and the pool was about 2 degrees colder than I would like. Let's face it, when your down to that level of suggestion its a pretty good place to stay.
Genuine Hotels.com guest review
5 night romance trip Jan 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Good hotel with private beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Loved the resort of Key West . Great bars and restaurants in Duval St and spectacular sunsets down at Mallory Sq
Genuine Expedia guest review
Other trip Jan 15, 2015
Derek
US
1.0 / 5Poor
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Had a strobe light flashing ALL night in both of our rooms. Called front desk and they did nothing about it. Couldn't sleep!! Told front desk about it when we checked out and they said they have never encountered that before but gave no reason as to why they didn't come to fix it. Not happy with their service!!
Genuine Expedia guest review
Other trip Jan 13, 2015
LInda
US
4.0 / 5Excellent
"24th Anniversary trip - very pleased!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
24th anniversary trip, first time in Key West. Wanted something on the south side, close to Duval, and this fit the bill perfectly. The "bones" (original construction) of the hotel aren't Waldorf Astoria quality, but the comfort, appointments, and service make up for that. The location is fantastic, if you want private beach, private pier, and a nice pool. It was a half mile walk to the nicer restaurants, but that was pleasurable both going and coming.
Genuine Hotels.com guest review
3 night romance trip Jan 8, 2015
James
US
4.0 / 5Excellent
"Hotel on the beach"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It's a very nice hotel immediately next door to southernmost and significantly cheaper. The beach is also better than southernmost but key west is not a beachy island so keep that in mind. It's fresh and clean. Depending on which room you get you might have a long maze-like walk from the main entrance but there are staircases scattered throughout that will get you to street level with less hassle. On the quieter side of key west so at least a 5 min walk to the party on duval. Across the street from Ana's Cuban food - recommend that for breakfast or lunch for sure. 10 min walk to hemingways house. 20 min to the other side of old town, cruise ships and party scene. Annoying that you have to pay for parking at the hotel. For the price they should include it but apparently this is standard at many hotels now.
Genuine Expedia guest review
Other trip Jan 12, 2015
mary
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The rooms are spacious and comfy. The beach is wonderful and well attended. Couldn't ask for a letter spot.
Genuine Expedia guest review
Other trip Jan 9, 2015
A Traveler
US
3.0 / 5Good
"Ok hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
3 *** hotel you Pau more that what u pay. Could be better
Genuine Expedia guest review
Other trip Jan 8, 2015
alfredo18k
US
4.0 / 5Excellent
"great hotel but..."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
i really enjoyed to stay this hotel. people are working here really nice and room was great. i loved to stay in hotel's back yard, pool, and beach. everything was lovely until i found out they charged me restore fee which was $25/day. it is reasonable (service is great!) but i just get little up set because they didn't tell me when i was checking in. they only mentioned parking fee. when i complained to them, they told me 'restore fee' was mentioned on the paper that i signed. BUT honestly, who read all the agreement paper and sign?! it would be perfect trip if they explained everything at the time when i was checking in. oh, also there was another $100 charge for deposit? whatever. they will give it back to me, but they didn't tell me this either. so after i check out, i found out this hotel charged me over $200. i had no idea why. that is why i was upset but yea this hotel was great!
Genuine Hotels.com guest review
2 night family trip Jan 3, 2015
A Traveler
US
4.0 / 5Excellent
"nice hotel on the beach,friendly staff,good food"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
as above,good food friendly staff,good facility, variety of activities. they could have more restaurants, the price is higher than what you get compare to other hotels ( five stars price ,but 3-4 stars facility. overall good hotel we had nice time
Genuine Expedia guest review
Other trip Dec 31, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Near the water. Great beach. Nice rooms. The restaurant at the property is completely over priced for the quality. I'd suggest to eat off property.
Genuine Expedia guest review
Other trip Dec 27, 2014
A Traveler
US
4.0 / 5Excellent
"License To Chill"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Chilling on the beach with wonderful staff to wait on you, yes, that is The Reach! If you need a respite from life, The Reach is the place.
Genuine Expedia guest review
Other trip Dec 27, 2014
Martha
US
5.0 / 5Outstanding
"Staff listen, and adjusted our reservation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were not satisfied with the room, we didn't get a hassle, we were shown another room,which we loved-thanks Jen
Genuine Expedia guest review
Other trip Dec 24, 2014
willie
US
4.0 / 5Excellent
"Good value on the Beach"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The quiet end of Key West. Great value
Genuine Hotels.com guest review
3 night family trip Dec 19, 2014
Jonathan
US
1.0 / 5Poor
"Overpriced"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    5.0
Over priced. It's nice hotel but it's not that nice that it charges 350+$. I expected more.
Genuine Hotels.com guest review
2 night family trip Dec 20, 2014
Amulya
US
5.0 / 5Outstanding
"Perfect Key West hotel if you get the right price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Except the elevator near the beach/pool is broken for 2 days, everything is perfect (given the lowered price we booked before xmas holidays)
Genuine Hotels.com guest review
2 night romance trip Dec 16, 2014
A Traveler
US
5.0 / 5Outstanding
"The Reach-Amazing Resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
There for a family wedding which was at another hotel. The Reach however is abeauiful hotel,the walkway out to the ocean is amazing & romantic,sandy white beach,great service on the beach & inside hotel. Really nice people in all areas of employment. Very,very clean rooms with lrg. balconies. Just can't say enough wonderful things!!!!Lovely & would stay there anytime I visit Key West.
Genuine Hotels.com guest review
3 night family trip Dec 12, 2014
Kathleen
US
5.0 / 5Outstanding
"Nice Place, Unfriendly Staff"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel. Staff was not very friendly though.
Genuine Hotels.com guest review
3 night romance trip Dec 14, 2014
A Traveler
US
4.0 / 5Excellent
"Nice but not quiet"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Several people pointed out that this hotel is not like a Waldorf Astoria. They are right -- it is more like a Hilton. I haven't stayed anywhere else in KW, so I can't say how it compared against other hotels in the area. It is certainly not what you can expect from a WA in, say, NYC. The staff were nice enough, although nothing above and beyond, and the building shows a lot of wear and tear. Several people have also mentioned that there are loud wedding receptions here. This is true -- every night, in fact; and the courtyard style of the hotel ensures that you will hear the DJ (or live band, if you are lucky) from every room in the hotel. However, each night, the show ended by about 9pm; and some of the DJs were pretty good.. A hotel like this in Key West is a destination wedding location, especially with their pavilion out over the water (we saw at least one wedding take place there). If you are laid back and enjoy a party, this can be fun. If you want something quieter, I suggest you check out one of the many B&Bs in the area.
Genuine Expedia guest review
Other trip Dec 18, 2014
Mariposa
US
5.0 / 5Outstanding
"Pleasant and helpful staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel staff were extremely friendly and accommodating with the needs of my family during our stay. Located away from the Duval hubbub was actually a good thing. I'd highly recommend this hotel to my peers/friends.
Genuine Hotels.com guest review
4 night business trip Dec 11, 2014
John
US
1.0 / 5Poor
"Wish I Could Give a Better Review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
I wish I could be happier with this hotel but, bottom line is, they sold this room under false pretenses. Everything about the hotel was great, the room was clean and nice, the beach was perfect, the location was good, etc, etc. The problem was, the wifi did not work in our room. We talked to numerous people at the front desk and everyone gave us the run around until finally the hotel IT showed up at our door with champagne and chocolates because he knew that there was no fixing the problem. The wifi did not work in our room and it never had. I will admit they tried their best to make us happy but there were no rooms available and we were stuck without internet for the whole trip (wish I didn't need it but I've got to work even when I'm traveling). So, just call before you arrive and make sure you're not in room 344.
Genuine Hotels.com guest review
4 night romance trip Dec 10, 2014
Casey
US
4.0 / 5Excellent
"Nice hotel, but the room was rather cramped and h"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel, but the room was rather cramped and had a labyrinth-style design that felt uncomfortable.
Genuine Expedia guest review
Other trip Dec 15, 2014
A Traveler
US
5.0 / 5Outstanding
"one of the most confortable hotel with a beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
One a most confortable hotel with the most wonderful beach in Key West
Genuine Expedia guest review
Other trip Dec 12, 2014
CATY
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very Clean!!! Great Location! Pool right beside beautiful sandy beach, not a large beach, but you have access to sister resort including a larger beach. I would visit again! And PET FRIENDLY!!
Genuine Expedia guest review
Other trip Dec 11, 2014
A Traveler
US
3.0 / 5Good
"Reach for the Experience."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Excellent food and service in the hotel dining facility and room service. Unfortunate small room size for the King - Courtyard Ocean View unit --- very small closet with no dresser drawer arrangement for clothes storage requiring "living out of suitcase" arrangement. Portable dresser was offered after requests for upgrade were made (upgrade of room not available at the time) but dresser placed in room was in very poor and decrepit condition (would not place my clean clothes in it). Overall, personnel were, or tried to be very helpful but were limited by facility limitations. Balcony view of ocean was beautiful as was beach and ocean access. Location was very positive as were exterior amenities. Minutes away from most attractions and shopping and dining venues.
Genuine Expedia guest review
Other trip Dec 9, 2014
Tony
US
4.0 / 5Excellent
"Great location!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great service in a great location of Key West. It's a little cheaper than the Southernmost across the street, mainly due to its exterior condition. The room itself was nice with comfortable beds. There were little gnat like bugs in our room though which was frustrating, maybe due to the season? The pool was great but service at it lacked a little bit. If you're looking for a great location this is your hotel, if you want a little more updated place check out the hotel across the street and pay a little more.
Genuine Hotels.com guest review
5 night romance trip Oct 12, 2014
A Traveler
US
4.0 / 5Excellent
"Great staff and location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Loved being near enough to everything but away from it all. Juan was most helpful at the pool; Conceirge recommended a fabulous restaurant, and Josh, the hotel manager, walked us to the sand scultpure beach party.
Genuine Expedia guest review
Other trip Dec 7, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel on beach"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Food was not very good. Other than that beautiful hotel on the ocean
Genuine Expedia guest review
Other trip Dec 7, 2014
Bill
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was extremely helpful. The rooms were clean and the beds were very comfortable. I wish I was dtl there.
Genuine Expedia guest review
Other trip Dec 1, 2014
Chris
US
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
poor. gave us handicapped suite without advising us. Switch next day to another suite. AC not working then switched to a 3rd suite. AC was weak. Bar area is depressing. Very pleasant staff.
Genuine Expedia guest review
Other trip Nov 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Most Pleasant Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Most comfortable. Great location for a getaway. Wifes birthday. Hotel placed champagne, balloons and chocs in room which was very pleasant surprise when we got back from dinner.
Genuine Hotels.com guest review
2 night romance trip Nov 18, 2014
Henry
US
2.0 / 5Fair
"Don't Stay here."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
If you want a fantastic experience, spend a little extra money and stay next door at the Southernmost. Room was average. Bathroom could have been cleaner upon our arrival. On the first full day, we were asked to let maintenance have access to our room for two hours to fix an electrical issue. Apparently the access to the box was in our room. The second morning our cable was out for more than five hours. When I went to the front desk, the manger said she was sorry for the inconvenience but offered nothing more. During our entire stay the fitness center was closed to replace the floor. When i checked out it was especially annoying to pay the added resort fee knowing some of the amenities that we had hoped for were unavailable (fitness center and cable). The Waldorf brand did not live up to our expectations. We visit Key West quite often and recommend it to friends. We wont be sending anyone here.
Genuine Expedia guest review
Other trip Nov 20, 2014
Kelly
US
4.0 / 5Excellent
"Great beach and room, staff average"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location, beach was great. Service was not very good at all except for the guys that got you set up with chairs and towels on the beach. They were great.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Great week !"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were extremely happy with our stay , Everything was wonderful
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Great Beach Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very enjoyable, great views and friendly staff. Xoxo xoxo xoxo xoxo xoxo
Genuine Expedia guest review
Other trip Nov 20, 2014
Tom
US
5.0 / 5Outstanding
"Another Day in Paradise"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful property, the room, the pool and the beach. Friendly and helpful staff. Short walk to Duval Street.
Genuine Hotels.com guest review
2 night romance trip Nov 16, 2014
Edward
US
5.0 / 5Outstanding
"Great Key West location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location near the southernmost point. The private beach is wonderful, views are unparalleled, and the staff is helpful. Highly recommend!
Genuine Expedia guest review
Other trip Nov 20, 2014
Rachel
US
5.0 / 5Outstanding
"Great stay!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel and the private beach is just icing on the cake! Will definitely be returning!
Genuine Expedia guest review
Other trip Nov 14, 2014
Ryan
US
3.0 / 5Good
"Dont eat here......"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hi All is very positive except 2 things. When you see the photo of swimming pool, and the reality... not the same .... The second thing MORE IMPORTANT. The food and the price of the food at restaurant. Breakfast is poor, and the food is full of oil, without interest and very expensive. Except that, all is very nice.... Paul
Genuine Hotels.com guest review
1 night family trip Nov 1, 2014
Paul
US
3.0 / 5Good
"key west on the beach"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
The resort facilities itself were wonderful, ei directly on the beach with breathtaking views. Pool was nice and roomy with a nice work out facility. It was a bit pricey and there are hidden fees. We did not rent a car while there but if you do drive, you will have to pay to park each day at the resort. There is a $25 charge each day you will find on your bill for "resort" amenities. When I ask about this, it was for use of the pool and the usual things that should be included in your hotel charge. Our room was a bit disappointing, small and drab in appearance. Nonetheless, to have a beach view in Key West is rare and this will not disappoint you.
Genuine Expedia guest review
Other trip Oct 31, 2014
Vicky
US
5.0 / 5Outstanding
"Enjoyed Fantasy Fest"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My wife and I recently booked an anniversary weekend at the Reach Resort in Key West.Room was clean and hotel was located near everything.Had a great view of the water and very quiet.Enjoyed renting the bikes right at the hotel. If I would complain about anything it would be paying for parking after paying a high price for the room.
Genuine Hotels.com guest review
3 night romance trip Oct 24, 2014
Michael
US
5.0 / 5Outstanding
"Love!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is our second time staying at The Reach. Staff is helpful and nice. Ground are very nice. Room is comfy. Beach is amazing!
Genuine Hotels.com guest review
3 night trip Oct 23, 2014
Amanda
US
5.0 / 5Outstanding
"excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was an excellent experience staying at this hotel. the comfort, cleanliness, location, the beach just behind our room.... Couldn't have asked for more
Genuine Expedia guest review
Other trip Oct 28, 2014
A Traveler
US
4.0 / 5Excellent
"Close to beach. Friendly helpful staff"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Language barrier with housekeeping. Elevator broken for 4 days. We were on fourth floor. Loved pool, beach and front staff and pool staff
Genuine Expedia guest review
Other trip Oct 26, 2014
A Traveler
US
4.0 / 5Excellent
"Good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Other than three days of rain it was good. Having Jet ski rentals right there is a nice touch.
Genuine Expedia guest review
Other trip Oct 26, 2014
A Traveler
US
3.0 / 5Good
"Room was decent but way overpriced even for FF"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
After being charged about $500/night...the hotel charged me an extra $100 resort fee...just because. I thought this charge was overly gratuitous considering what I paid to stay there. I disputed it and she was nice enough to remove the charge.
Genuine Expedia guest review
Other trip Oct 26, 2014
st louis travel
US
5.0 / 5Outstanding
"Great resort with a beautiful beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel staff were very friendly & helpful. We would definitely come back to the resort
Genuine Expedia guest review
Other trip Oct 24, 2014
Karen
US
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