All hotels in Key West, Florida, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
1435 Simonton Street, Key West, FL, 33040, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.2 / 5Excellent

Score breakdown (from 783 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.2
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    4.7
3.0 / 5Good
"Okay t a 5 star!!!"
The Reach isn't bad for what you have out in the keys. We are use to 5 star hotels. This wasn't one, but compared to what is in the keys, its better than most out their. Personally I won't go back to the keys. Nothing pretty about it. Good for teenagers and young adults.
Genuine Hotels.com guest review
2 night trip Mar 12, 2015
Tracy
US
5.0 / 5Outstanding
"Relax"
Anything one might need is right at the resort. We really enjoyed the relaxing time on the private beach and by the pool.
Genuine Expedia guest review
Other trip Mar 15, 2015
Dan
US
4.0 / 5Excellent
"On the beach"
Great location - nice private pool and beach located at the south end, close to but away from the busiest part of town. Rooms are smallish, nothing is inexpensive, elevators were frequently not working but overall pleasant stay.
Genuine Hotels.com guest review
2 night romance trip Mar 10, 2015
Ron
US
5.0 / 5Outstanding
"The Reach hotel"
The stay was great it was perfect location in that you had the water and the pool. The room did not have anywhere to put your clothes and the AC went off and on during the night that could wake you up at times. The hotel service was great we rented bikes, the beach service was awesome, and so were the guys on the jet skies.
Genuine Hotels.com guest review
3 night romance trip Mar 5, 2015
Keith
US
5.0 / 5Outstanding
"You get what you pay for...!"
Excellent stay. I know things in Key West are expensive...and I'm not used to paying $500+ for a hotel room per night but this was worth it. The staff was top notch and the location is second to none. I paid the $30 a night for valet parking and it was worth it. Secure and they had my car to me when I needed it. The room was amazingly comfortable. It was so quiet...never even heard another guest around. Everything was great...I'd definitely recommend it again...stayed 2 nights there myself and will definitely book it again.
Genuine Expedia guest review
Other trip Mar 10, 2015
Mark
US
5.0 / 5Outstanding
"Love The Reach!"
We stayed at The Reach last February and enjoyed our stay so much we returned there this year. Love the location. Staff is very friendly. Rooms and the view beautiful!!!
Genuine Hotels.com guest review
4 night romance trip Feb 4, 2015
Karen
US
5.0 / 5Outstanding
"Vacation"
Again a great stay this year. The only thing that changed from last year was we did not receive a daily newspaper to our room. This was a nice feature to be able to read the paper with our morning cup of coffee! Room price was ok but when you add the daily parking fee and the daily resort fee it is pricey!
Genuine Hotels.com guest review
2 night romance trip Mar 1, 2015
Marvin
US
5.0 / 5Outstanding
The Reach is a great hotel. Everyone was friendly and approachable. Location is just about perfect since you're far away from most of the Duval Street noise. Beautiful pool and beach area. The rooms are spacious and inviting. Views for ocean front and ocean view spectacular.
Genuine Expedia guest review
Other trip Mar 7, 2015
A Traveler
US
5.0 / 5Outstanding
We had a great stay. Perfect quiet location. Loved having a beach
Genuine Expedia guest review
Other trip Mar 7, 2015
A Traveler
US
2.0 / 5Fair
"Very rude staff. Dirty and over priced."
The staff are on the attack. Very rude. Everything us dirty and super-expensive. The breakfast was terrible.
Genuine Expedia guest review
Other trip Mar 6, 2015
donald
US
5.0 / 5Outstanding
"Wonderful staff, beach and location!"
Took a week to get away from the cold up north and enjoyed a week of sun and sand here. The front staff was always most helpful and informative. The beach was amazing and well taken care of. The staff there were always very accommodating and very friendly. Loved the location - right on the water, yet not far from the downtown area for fun, food and shopping.
Genuine Expedia guest review
Other trip Mar 6, 2015
Traveler
US
4.0 / 5Excellent
"Wonderful"
We had a wonderful stay. Great hotel, great location, great staff
Genuine Expedia guest review
Other trip Mar 3, 2015
Tom
US
4.0 / 5Excellent
It was on the quiet end of Duvall street. Pleasent stay
Genuine Expedia guest review
Other trip Mar 1, 2015
A Traveler
US
3.0 / 5Good
Nice hotel, Housekeeping was in our room more than we were. We put our privacy please tag on the door and they walked in on us. Even when we requested no service, we walked in on them in our room... Was only there for 3 days, didn't need much service. Checked bank account after trip and was charged the $1700 total twice!
Genuine Expedia guest review
Other trip Feb 24, 2015
A Traveler
US
5.0 / 5Outstanding
"One Night Stay"
A group of three of us stayed in the cheapest room at this resort. We had a view of the neighborhood behind the resort and it was a good view. The front desk staff were very helpful and nice. We arrived at 3:30 and were told the room was not quite ready for us(check-in at 4:00), so they checked our bags at the desk and let us walk to the pool and beach areas. It wasn't long after we got to the beach that I received a phone call informing us the room was ready. We collected our bags and our room keys from the front desk, it was a very quick check-in process. The room was very nice, especially for being the cheapest room at the resort. It had two beds, a balcony and was on the fourth floor. The restroom was very quaint but well appointed. It is a short walk to South Beach and only one block off Duval Street. It can be a long walk to the busy part of Duval St, but for the money it is a great location. I would stay at this resort again and I have already recommended it to others.
Genuine Hotels.com guest review
1 night trip with friends Feb 2, 2015
Kenneth
US
2.0 / 5Fair
"disappointing waldorf hotel"
the hotel itself was fine with good access to the private beach and pool. There is no breakfast available except for a buffet and the service in the inside restaurant is poo.k I tried to get room service on;e night and twice there was no answer and win I finally ordered at 9:45 PM it never arrived. Overall the staff was lackdaisidscal. The concierge changed from shift to shift and booked us in a restaurant for the wrong day and never booked u on a second nightl. There seemed to be no continuity at the concierge desk
Genuine Expedia guest review
Other trip Feb 21, 2015
Mike
US
5.0 / 5Outstanding
"Beauty on the Beach in Key West!"
My husband and I have been going to Key West for 26 years and we have stayed at various lodgings. This was our first time staying at The Reach. We feel sorry that we hadn't discovered it sooner because it was absolutely gorgeous and right on the only natural beach in Key West. All the people that worked there were so friendly and helpful. It was a wonderful experience. In the future we can't see staying anywhere else.
Genuine Expedia guest review
Other trip Feb 21, 2015
Pati
US
4.0 / 5Excellent
"Hotel parking"
This was a spur of the moment trip so we did not make advance reservations, we actually made the reservation while we were on our way there. The Hotel was nice my only complaint was on the Hotel.com parking was $18, when we got there it was $20, no big deal until we checked out and found that they also add the resort fee to parking (which made it $50). I think it is a bit much to charge a resort fee to parking and the hotel.
Genuine Hotels.com guest review
1 night romance trip Feb 12, 2015
James
US
4.0 / 5Excellent
"not four diamonds..."
Overall a great location with nice beach. Good beach is very rare in KW. This is not a luxury property, though it is a nice property.
Genuine Expedia guest review
Other trip Feb 19, 2015
Bill
US
2.0 / 5Fair
"overpriced"
It is too expensive for such tiny rooms with little amenities. Bathroom shower is bad and soaks the floor. Ther is no fan in the bath. There are no mirrors outside of bath. Balconies have very little privacy. The halls are dirty and the paint is peeling. The beaches and pool are the nicest in key west. The strip house is way overpriced (breakfast is $31 per person)
Genuine Expedia guest review
Other trip Feb 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Great location, fantastic private beach"
We have stayed only one night at this hotel but everything was perfect. Nice pool and very nice private beach. Duval street is just around the corner with plenty of good restaurants. It's not cheap but most of good hotels in that area are expensive. The only downside: We were expecting a free breakfast for 425$ regular room. We will definitively return at this hotel.
Genuine Expedia guest review
Other trip Feb 18, 2015
Bob
US
3.0 / 5Good
"Better options for the price."
Was locked out of the room because the batteries in the door died. Fridge and tv did not work. Spent a lot of time waiting for Maintance. The resort was nice but for the money I think there are better choices.
Genuine Hotels.com guest review
1 night family trip Feb 11, 2015
Joseph
US
5.0 / 5Outstanding
"Great time in Key West"
Great Location, right at the Southern most point in the USA. One block off of Duval and all the places that make Key West Legendary. Not so close that any late night happenings invade your privacy. Just a great place and the staff are second to none.
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Key West"
The location was outstanding. On the beach and walking distance to everywhere we wanted to go. The only complaint was the wifi. Not very strong, got very poor reception on it.
Genuine Hotels.com guest review
2 night romance trip Feb 10, 2015
James
US
3.0 / 5Good
For being a Waldorf Astoria property I had certain expectations. This was an average hotel at best. Nothing special or impressive.
Genuine Expedia guest review
Other trip Feb 13, 2015
A Traveler
US
3.0 / 5Good
"Not a Waldorf"
rooms too noisey, rooms need dresser to put clothes otherwise you live out of suitcase, bare concrete when walk out of room on the floor looks tacky needs tile
Genuine Expedia guest review
Other trip Feb 12, 2015
Doug
US
2.0 / 5Fair
"Not worth it"
Average to below average hotel. Nothing special. It was a quiet hotel.
Genuine Expedia guest review
Other trip Feb 11, 2015
Frequient Trav
US
1.0 / 5Poor
"Not a Waldorf Experience"
We spent three nights at the reach Waldorf in Key west. I expected the service to meet the caliber that one would expect at a Waldorf Hotel. I live in Utah and Love the Waldorf at the Canyons. The Bathrooms in the hotel were disgusting. the Strip Club restaurant was a cool looking place to eat, the food was amazing. But there were some discrepancy with the bill and when our group tried to handle it the manager of the Strip Club was rude and tried to accuse our group of ripping them off. the cleaning staff were rude and would sit and pace outside our room I felt like they were vultures and would fight us for the elevator. The Ice machine didn't work and a staff member told me that it hasn't worked in weeks. I spoke with a front desk rep about the breakfast experience, they said that they would have management contact me. they never did.Over all Key west is beautiful, but I will never stay at the Waldorf again.
Genuine Expedia guest review
Other trip Feb 11, 2015
Mark
US
4.0 / 5Excellent
"Location close to the water"
Every room had a balcony. Very little noise. Pillows were horrible!
Genuine Expedia guest review
Other trip Feb 10, 2015
Angela
US
4.0 / 5Excellent
"Nice"
Lovely hotel, room was small. Can't have coolers on the beach or at the pool for whatever reason. Lots of miscellaneous charges when we checked out.
Genuine Hotels.com guest review
2 night trip with friends Feb 2, 2015
Courtney
US
2.0 / 5Fair
"frightening"
poor security. Awful housekeeping Room was not cleaned
Genuine Expedia guest review
Other trip Feb 10, 2015
vacay
US
5.0 / 5Outstanding
Beautiful hotel with great location to Duval Street. A bit pricey but the Keys tend to be! Friendly staff. We would stay again.
Genuine Expedia guest review
Other trip Feb 6, 2015
A Traveler
US
3.0 / 5Good
"Waldorf but, not like NY"
It was OK. Reception staff was like warm. Doormen were fine
Genuine Expedia guest review
Other trip Feb 5, 2015
Joe
US
5.0 / 5Outstanding
"Very Enjoyable"
This was our first time in Key West and the Reach was recommended by a friend. It was a great choice. Will definitely stay there again. Rooms were clean and had a nice balcony overlooking the courtyard area. Staff was pleasant and helpful. Great area for easy access to Duval St and other major areas. Was more than pleased with our stay.
Genuine Expedia guest review
Other trip Jan 31, 2015
Dino
US
2.0 / 5Fair
"Nickeled and dimed from Waldorf Astoria"
Nice room, nice view, nice staff. However, this new trend for charging for self-parking, and charging for facilities fees, and still paying over $500 per room. Give me a break. I would never stay here again. These firms should learn to tier their service fees for people who choose the most expensive rooms. By the way...used facilities ZERO times.
Genuine Hotels.com guest review
2 night trip with friends Jan 23, 2015
Scot
US
4.0 / 5Excellent
"Too expensive but nice hotel"
We paid for a standard room facing the courtyard which turned out to be the garage. The room was big and had everything you want like a refrig etc. we thought the price of the food at the restaurant in the hotel was outrageous and only ate there once. Staff were great! Lots of restaurants within walking distance.
Genuine Expedia guest review
Other trip Jan 27, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel close to the beach and to Duvall Street"
The hotel was nice, the rooms were your basic rooms. They do have a balcony with all rooms and with most rooms you can see the water. Staff was pleasant.
Genuine Expedia guest review
Other trip Jan 27, 2015
Kerri
US
5.0 / 5Outstanding
"Perfect location and great room"
This hotel was much more reasonably priced than the other comparable hotels in the area. We got a suite for quite a bit less than what other hotels were offering their standard rooms for. Would definitely recommend it.
Genuine Expedia guest review
Other trip Jan 26, 2015
brandon
US
4.0 / 5Excellent
"great location"
located on the quitter section of town but within walking distance of everything. nice beach and pool area. Access to sister resort Casa Marina was a plus. Better pool and dinning area at CM but beach is better at the Reach. Enough water sports activity to keep you moving at a reasonable price for a Waldorf resort. If you can afford the prices I would recommend this resort. ie...$65 for breakfast buffet for 2, $20 for room service pot of coffee. Extra cost include valet parking $30 day, $25 day resort fee to use beach and pool. If you don't mind the noise stay closer to Wharf area on Duval. Great entertainment all over the place, Island had a Carribean feel but if you've been to the Carribean, Key West felt like an American version. Liberal policy seems to be allowed as you can walk around the streets with drinks and enter and leave establishments with your drink in hand. If you like to party this is a great place to experience all your desires.
Genuine Expedia guest review
Other trip Jan 25, 2015
mike and sue
US
5.0 / 5Outstanding
"Good Time in Key West"
Nice hotel with a beautiful beach. Our room was on the side with a view of a tank of some sort. We got them to refund the resort fee because of this. Mostly just slept in room so not a problem. The staff was friendly and helpful. The bartenders made good drinks and were generous with the spirits, the price of their drinks were a better value than on Duval St. Would stay there again. Just wouldn't stay there in January, too depressing to come back to snow...
Genuine Hotels.com guest review
4 night family trip Jan 19, 2015
A Traveler
US
3.0 / 5Good
Couldn't check in on time. Room was average not as nice as expected and definitely not worth the inflated prices.
Genuine Expedia guest review
Other trip Jan 23, 2015
A Traveler
US
4.0 / 5Excellent
"3 night stay in Key West"
3 night stay in Key West - The Hotel was generally bright and welcoming. Rooms were great - very clean and comfortable (we had two suites). Experience was tempered when one of the service related people from the SPA area ran after us for only giving them a 10% tip. The person made an unwarranted personal comment to my wife which upset everyone. The service rendered was ok but not great so we felt 15% was not deserved. Great stay that could have been better.
Genuine Hotels.com guest review
3 night family trip Jan 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Love the pool and beach area."
Just returned from our second stay at the Reach, we love the location and facility's. Only thing I would change would be to put a chest of drawers in the room, no place to put your clothes on a long stay. Rooms should also have a small table and two chairs so when your order room service you have somewhere to eat. The pool and beach area are great and service is outstanding.
Genuine Expedia guest review
Other trip Jan 16, 2015
ManteoJoe
US
4.0 / 5Excellent
"Would stay here again"
Very nice place with rare beach. Extremely friendly staff. Only negative comment is the overpriced drinks at the pool/bar. I would suggest to the hotel 1 firm pillow and 1 soft pillow per guest so you please everyone and the pool was about 2 degrees colder than I would like. Let's face it, when your down to that level of suggestion its a pretty good place to stay.
Genuine Hotels.com guest review
5 night romance trip Jan 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Good hotel with private beach"
Loved the resort of Key West . Great bars and restaurants in Duval St and spectacular sunsets down at Mallory Sq
Genuine Expedia guest review
Other trip Jan 15, 2015
Derek
US
1.0 / 5Poor
Had a strobe light flashing ALL night in both of our rooms. Called front desk and they did nothing about it. Couldn't sleep!! Told front desk about it when we checked out and they said they have never encountered that before but gave no reason as to why they didn't come to fix it. Not happy with their service!!
Genuine Expedia guest review
Other trip Jan 13, 2015
LInda
US
4.0 / 5Excellent
"24th Anniversary trip - very pleased!"
24th anniversary trip, first time in Key West. Wanted something on the south side, close to Duval, and this fit the bill perfectly. The "bones" (original construction) of the hotel aren't Waldorf Astoria quality, but the comfort, appointments, and service make up for that. The location is fantastic, if you want private beach, private pier, and a nice pool. It was a half mile walk to the nicer restaurants, but that was pleasurable both going and coming.
Genuine Hotels.com guest review
3 night romance trip Jan 8, 2015
James
US
4.0 / 5Excellent
"Hotel on the beach"
It's a very nice hotel immediately next door to southernmost and significantly cheaper. The beach is also better than southernmost but key west is not a beachy island so keep that in mind. It's fresh and clean. Depending on which room you get you might have a long maze-like walk from the main entrance but there are staircases scattered throughout that will get you to street level with less hassle. On the quieter side of key west so at least a 5 min walk to the party on duval. Across the street from Ana's Cuban food - recommend that for breakfast or lunch for sure. 10 min walk to hemingways house. 20 min to the other side of old town, cruise ships and party scene. Annoying that you have to pay for parking at the hotel. For the price they should include it but apparently this is standard at many hotels now.
Genuine Expedia guest review
Other trip Jan 12, 2015
mary
US
5.0 / 5Outstanding
The rooms are spacious and comfy. The beach is wonderful and well attended. Couldn't ask for a letter spot.
Genuine Expedia guest review
Other trip Jan 9, 2015
A Traveler
US
3.0 / 5Good
"Ok hotel"
3 *** hotel you Pau more that what u pay. Could be better
Genuine Expedia guest review
Other trip Jan 8, 2015
alfredo18k
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews