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The Chicago Marriott Downtown Magnificent Mile is located on North Michigan Avenue in Chicago, Ill. This property stands adjacent to Magnificent Mile shops and is positioned four blocks from American Girl Place. McCormick Place Convention Center, Navy Pier, the Art Institute of Chicago and Sears Tower are located less than two miles from this hotel.
Renovated in 2008, the hotel features an urban style that reflects organic symmetry and clean architectural lines. A spiral staircase leads to the hotel's primary restaurant that serves contemporary and classic American fare enhanced with seasonal Midwest ingredients. A Starbucks outlet prepares coffee specialties and offers light fare. A limited-hour business center houses three computer stations, and a FedEx Kinko's offers extensive business services. A total of 65,000 square feet of function space includes the Grand Ballroom. Wireless Internet access is complimentary in public areas. A complimentary fitness center overlooks the Chicago skyline and contains an atrium-style indoor lap pool and seasonal sundeck, cardiovascular machines, weight-training equipment, and a spa tub. The cardiovascular room is available 24 hours a day, whereas the weight room is open during limited hours.
This 46-story hotel offers 1,198 earth-tone-decorated guestrooms. Rooms are equipped with wired high-speed Internet access for a fee, and 32-inch flat-screen televisions. Beds are dressed with 300-thread count linens, down duvets and decorative bed scarves. All accommodations contain coffeemakers. Refrigerators are available, on request. Laptop-compatible in-room safes are complimentary. Room service is available (limited hours).
Our stay was horrible. Checked in at check in time, no room ready two hours later still no room! Once we got a room it appeared to be dirty! There was dried something on the floor of the bathroom, the sheets looked dirty, the tub didn't drain, and there was open candy boxes on the end table. Looked like someone just left and we placed in the room. Will […] never be staying here again!!!! Read moreGenuine Hotels.com guest review
This hotel is very conveniently located to all the main tourist attractions in Chicago. I live in Chicago, but go downtown once a year, and explore.Genuine Hotels.com guest review
We had a great stay at your hotel. We were a bit disappointed with the room. It was very dated and was smaller than we anticipated. But, in my opinion, if you goto Chicago and spend your day in the room you probably shouldn't have gone. And with the perfect location your hotel is at, we spent very little time in the room. But with the kindness of your […] employees from the second our car door opened to start our trip at your hotel till we closed it to leave was superb. Your concieres were extremely knowledgeable and helpful to direct us to appropriate restaurants for our budget and took into account we had 10 and 12 year old children with us. Thank you for making our trip to Chicago a wonderful experience. Read moreGenuine Hotels.com guest review
Disappointed with this property. The room was small, there were two holes in the worn bed sheets, the air conditioning did not work and the room was in need of updating. Loved the location, the staff was friendly and helpful.Genuine Hotels.com guest review
"Good location but small rooms and horribly noisy."
The room was too small to accommodate a cot bed, which we needed to do. Worse, the noise from a local night club was deafening. Also, in the public rooms the music is loud and frenetic to an unpleasant degree. Even awful in the Starbuck's so you couldn't even have breakfast without being overstimulated. I would not return.Genuine Expedia guest review
"Convenient Location to "Sights to See" in Chicago"
Hotel is in a great location, staff was very pleasant, had everything I needed nearby.Genuine Hotels.com guest review
"on the mile and close to everything"
the room was very dirty. the beds were not clean. there was a shortage of pillows in the hotel so we were put on a waiting list to get pillows - which never came. the chair at the desk was so stained, we could not sit in it.Genuine Hotels.com guest review
"ready to walk everywhere"
get use to ambulance sirens going nuts every 30 min.Genuine Hotels.com guest review
"Close to everything downtown."
We had a very pleasant stay. We did an American Girl trip and we were a 15 minute walk away.Genuine Expedia guest review
Only missed a room refrigerator to take backleft overs. For the price wi-fi should be includedGenuine Expedia guest review
Nice Hotel right on Michigan Avenue. Chicago to spread out for me, had trouble finding night life within walking distance.Genuine Expedia guest review
"Nice hotel with lot's of convenience"
This hotel is right smack dab in the heart of downtown Chicago which was a plus. Traffic was very busy so driving around downtown was out of the question. We were able to walk wherever we wanted to go.Genuine Expedia guest review
"Nice Hotel Close to Everything"
The hotel was nice, close to all the major shopping and events. But I hahaved stayed in other Marriotts that were much nicer. The room was smaller and the funiture was older. I suggest checking out Marriott Courtyard that is also in the area which would offer more free features (i.e. free internet, refrigerators/microwaves in the room)Genuine Expedia guest review
"Average hotel, good location"
Group trip to Chicago. Hotel has a great location on Michigan ave. next to great shopping, river walk, and navy peer. Hotel staff were very nice and helpful. Parking expensive, but that seems to be typical for most downtown locations. Room was ok. Very small and outdated. Musty smell-maybe used to be a smoking room? Beds were extremely uncomfortable. Great […] trip to Chicago and we had a great time. Overall accommodations were average to a little disappointing. Read moreGenuine Expedia guest review
Room was exceptionally overpriced. Room furnishings need to be updated and upgraded.Genuine Hotels.com guest review
"location perfect for our sightseeing"
We liked it enough to come back again.Genuine Hotels.com guest review
"It's all about the location"
This hotel is one of the best for location to both ends of Michigan Avenue and many sights. The lobby is busy and energetic - sometimes too much so. The rooms however, need a serious makeover to compete with other properties in the area.Genuine Hotels.com guest review
"convenient Chicago Hotel"
Very accommadating front desk staff - as helpful as I have ever seen in a chain hotelGenuine Expedia guest review
"Good Location, Small rooms"
Location to mag mile is great. Rooms are small and dated. Had problems with the air conditioning. Noise level is loud from the street, we were on the 30th floor and still heard alot of noise from the street. Stay here for the location, good access to Navy pier and boat tour rides.Genuine Hotels.com guest review
Great location for 3 days in Chicago ! Starbucks in the lobby !Genuine Expedia guest review
"Heart of it all, great food!"
The hotel was very clean, and in the heart of all that is magnificent, the lobby is busy but I liked that- I didn't have to trek somewhere in a cab to have a drink and enjoy myself. It did not effect my sleeping either. The Sirens and ambulance did but that's to be expected in the city. The service was incredible, the Chef's gave us special attention […] sitting at Harvest at the kitchen bar- very generous. Over the top service on all accounts. Very happy with our stay. Read moreGenuine Hotels.com guest review
"Better Places to Stay"
Rooms very outdated, spa terrible the entire hotel need to be renovated.Genuine Expedia guest review
"Very nice Hotel"
Great staff with a great location, highly recommend this Hotel!! Their restaurant Harvest should not be missed, top notch food.Genuine Expedia guest review
"Needs a litle refreshing"
As would be expected, Marriott is pretty consistent about keeping whatever properties under their brand clean. The lobby and lower level bar are very modern and fresh. Stayed in the high tower in room 3006. The good news is the furnishing and carpeting are clean, modern and fresh. Lots of outlets. The bad news is that even thought he bedding and pillow […] were good, the bed itself (a king size) had a noticeable sag towards the middle. Not good at all. The bathroom needs to be re-tiled or, at least, re-grouted. When I see greyish grouting and cracked tiles, it is not a good sign and below par for a Marriott. The prior two items are fixable. What is not fixable is the incessant noise from the elevators. Their is a constant droning from the elevators going up and down, stopping and starting. If you are a light sleeper, this will drive you to distraction. Read moreGenuine Hotels.com guest review
Had a ball everything was very nice and the service was outstanding!Genuine Hotels.com guest review
Room was very small. Double bed only had 2 small twin pillows - not plush at all. Bathroom couldnt fit 2 small people. This hotel was not what I usually expect from a Marriott!Genuine Hotels.com guest review
"Enjoy the sights and sounds of the city"
We were in Chicago for just one night and wanted to be in the heart of the city. We were on the 37th floor overlooking Michigan Avenue. We loved that the windows opened so we could get fresh air as well as hear the sounds of the city.Genuine Hotels.com guest review
"Quick night in the city"
The location was perfect - we came and went easily all night. Service was terrific, friendly and extremely helpful. We used self park which was just down the street.Genuine Hotels.com guest review
"Chicago Marriott Downtown Magnificient Mile"
This hotel was great from start to finish. It exits on Rush on one side and Michigan Avenue on the other side. The staff were courteous and knowledgeable and more than willing to help any time you needed it. It is the most convenient hotel if you are in Chicago to shop. Had a wonderful time and would recommend this hotel to anyone. I also called to […] see about an early check in since our train arrived around 11:00 am and when we got to the hotel at noon we were able to check it without a problem. Read moreGenuine Expedia guest review
"Won't stay again"
The rooms are very small. The bathroom was tiny! Our Michigan Ave view was of a rooftop. Not enough towels, not enough outlets to plug in the coffee maker even if there had been space to set it long enough to brew it. The furniture was outdated. There was no safe in the room. Compared to other downtown hotels I have stayed at, it was very disappoin […] ting. Read moreGenuine Expedia guest review
"Awesome time with grandkids in big city!"
It was our grandchildren's first trip into a big city and they LOVED it! The hotel was clean, the staff was friendly and courteous and the location was convenient to everything a child wants to see in Chicago! We spent an entire day simply enjoying the indoor pool. I was able stay connected work via my laptop while my husband and the grandchildren played […] in the pool. We definitely plan to return. Read moreGenuine Hotels.com guest review
Staff is exceptionally friendly and helpful. Package deal with breakfast makes it a bargain. Only quibble is the the lobby bar is very bright and loud and not terribly inviting. Would definitely stay here again.Genuine Hotels.com guest review
"Excellent Michigan Avenue Location"
The hotel lobby was very busy, albeit it was spring break. The breakfast place on the mezzanine was too busy and impossible to access due to the young children, teens and others on spring break. We really did like our experience at your hotel, however, we probably won't take advantage of coming over a major kid-reated holiday again. The main reason […] we stayed there is because of your awesome free parking promotion. Read moreGenuine Expedia guest review
My family enjoyed the location of the hotel and the pool and fitness center was wonderful. The room itself was small and with no air conditioning and its 70 degrees outside made for an uncomfortable night's sleep. For the price it was a nice stay overall.Genuine Hotels.com guest review
We were delayed in checking in due to an error that, they said was a decline on my card; however, after contacting my bank, the error was found with the merchant's machine. We spent 30 minutes checking in instead of five or ten since there was very little wait otherwise.Genuine Hotels.com guest review
"Good Hotel Location"
Good Hotel, a lot of people that weekend, Room A/C didn't workGenuine Expedia guest review
"Excellent location, friendly staff"
The room itself was a bit small, but it was fine for sleeping, which is all we needed it for! Hotel staff were all extremely warm and friendly. Despite the many hotel and city events taking place around us, we felt like vip guests in a quiet resort. The location was perfect for shopping, dining and site seeing, just a short walk from Millenium Station, […] Navy Pier, and of course right in the center of the shopping district. Will definitely stay there again. Read moreGenuine Hotels.com guest review
I didnt like the fact that there was no place to store/heat our food. There was refrigerators however, threre was a waiting list. There was room in the freezer, but we had to wait an hour till anyone came for the food. I loved the location, but I will look for different hotel next time around the same area.Genuine Hotels.com guest review
"Great location but the rest is lacking"
The location was perfect - super close to subway, pier, MM, the river etc. You can get away with walking to most attractions and if you want to venture out, the red line is only 2 blocks away. The hotel is just OK. The rooms are super tiny - was tough with 3 kids. The quality of items in the room is lacking - pillows, toilet paper etc. The staff wasn't […] very accommodating in my opinion and they charge for in-room internet. Craziness. Read moreGenuine Hotels.com guest review
"Great Hotel for a family."
Easy access to the Magnificant Mile. Pool and workout facilities were great. I booked on line and the self parking unlimited access was included. This is a huge plus when booking a hotel in Chicago.Genuine Expedia guest review
"Marriott Mag Mile"
We came into the city for the weekend and enjoyed our stay. We definitely will do it again...soon!Genuine Hotels.com guest review
cleanliness of room/hotelGenuine Hotels.com guest review
Our room was next to the elevators and very noisy throughout the night. We told the staff but they were not responsive. Also, this is a very busy hotel, resulting in crowded facitlities including the pool.Genuine Hotels.com guest review
"Great location, bring your own plates!"
Just returned from 4 nights there and the location was perfect! Walking distance to everything, perfect location! The room was very, very small, and not enough drawer space for even one persons clothing. The rooms need some upkeep starting to get wore down. The air or heat didn't work in our room. The pool was very small and extremely crowded but the […] kids all had a blast. Self parking was included in the rate and was honored with no problems. I was extremely disappointed with we ordered a pizza from the Hotels restaurant we went and picked it up to save the $4(YES, $4 but we are on a budget) well we didn't have anything to eat it on so my husband went back down asking for a plate thinking we'd get some paper plates and napkins well they said they'd send some up 15 min later received a call and they wanted to know how many place settings and I said 5, I was told there is a $2 per setting charge for plates!!!! I said I have no choice so send them up well another 20 min later got them, on top of the plate charge of $10 there was a $4 delivery charge and the delivery guy wanted a tip so $15 later we can nicely eat the Hotels pizza and it was horrible and no one ended up eating it! Mind you this was a full place setting that had to be returned. So bring your own paper products. There is a Walgreens very close to the Hotel too which worked good! Overall great deal for the money after 3 nights after stepping over each other we were ready to leave early but stayed the 4th night. Read moreGenuine Expedia guest review
"Great time but pool closed"
Call ahead! They had a repair to make so the pool was closed! Otherwise great hotel.Genuine Hotels.com guest review
"Checked out early"
Didn't care for this hotel, it's a great location but rooms were very small, could barely turn around in the bathroom (and I'm not overweight). Our room was SO hot that when we called about it we were told that they can't have air and heat working at the same time, so they brought us a fan.....I ended up checking out a night early and switching hot […] els. Read moreGenuine Hotels.com guest review
"Great Stay !"
Perfect. Hotel staff were ALL very friendly and helpful. No big city attitude. Couldn't be any happier.Genuine Hotels.com guest review
The staff was friendly and very helpful. The hotel was in a great location. We loved it!!Genuine Expedia guest review
Room was hot, air did not work. Room was small. They did not have the type of room we had reserved. Had to give us a sofa bed. Hotel offered nothing for their mistake. Very good location to shopping. Staff was very friendly.Genuine Hotels.com guest review
"Location over luxury."
The hotel staff were very helpful and friendly but the room was small as was the bathroom. The door barely cleared the toilet. The room was extremely dusty. The bed was very uncomfortable. We had a king size bed and a pull out sofa. When my husband laid down, my son and I would roll in toward him. The bed was not so great. The hotel is in a great location […] and the staff and lobby were great but other than that, I can't say it is any better than any other hotels I've stayed at in Chicago. Read moreGenuine Hotels.com guest review
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