"Okay could be better"
The place is okay, but the resort fee is a joke it includes parking none of the nights I stayed there was i able to park. The guy at the front when I check told me they would hold this amount on my card then as long as I didn't use their WiFi or phone I would get my money back that was a LIE. I would not stay there again.Genuine Hotels.com guest review
"central to everywhere we need to go"
Fantastic really enjoyed the resort and was very relaxedGenuine Hotels.com guest review
"Tropical Resort on I Drive"
This island tropical paradise is where I choose to stay every year I have a convention to attend. Great service, you are treated like royalty. The best place to unwind after a long day is by the Tiki Bar next to the pool. I highly recommend. I did not want to leave.Genuine Hotels.com guest review
would stay again. Friendly staff, comfy bed and surroundings. Enjoyed the pool and hot tub open 24 hours!!!!! All hotels should do that especially if you are traveling late!Genuine Hotels.com guest review
My boyfriend and I were just staying for the night, but the past reviews sounded promising. When I booked the room, it was for a king bed. Upon arrival they said there were no kings available, unless we got a handicapped room. I don't mind the handicapped room, but they should have had what I booked available. The other problem was the bed was like […] a rock! I didn't sleep most of the night and at one point even opted to curl up in the chair. Not going to stay there again. The room was clean and modern though, but the other things were just too bad for me. Read moreGenuine Hotels.com guest review
I picked this hotel because it was reasonably priced. Went into it after reading some review a lol nervous. When I got there it was great. I was there two different stays in the week. The same front desk person check me in both times. She was nice and remembered me. The rooms seemed to have been remodeled recently. The location was great. I was about […] 20 minutes from Walt Disney World and about ten minutes from Universal Studios (2 turns). Only thing that was a little hard to find was the entrance. The address located was on the side of the building according to Siri. Other then that a great hotel. Read moreGenuine Hotels.com guest review
"Clean and comfortable"
We stayed here before our business trip at Disney. This hotel has wood-type flooring in the room and was VERY clean! There is something about hotel carpeting....Our next stop was on Disney property and while it's convenient this hotel was cleaner and we had a newly remodeled room.Genuine Hotels.com guest review
The beds were very comfortable, however there was a musty order as soon as you open the room door, maybe do to the construction right outside our window view and that's where the airconditioers are located. Enjoyed the convenience of the location of the Hotel. I will give it another try to see if it was a fluke. (e.g. order in the room)Genuine Hotels.com guest review
"Book somewhere else"
Our rooms we're not ready until 7:00PM and no one called to tell us the room was ready. The rooms were extremely noisy, uncomfortable beds, and the parking lot is a maze. Not a convenient location and not worth it. Go to a different hotel.Genuine Hotels.com guest review
Hotel was very clean and staff was great. Only set back was too many fees and on top of all fees you must pay for wifi and parking. The rooms where extremely small, felt like Manhattan.Genuine Hotels.com guest review
We were very disappointed in our stay. The rooms were small and reminded me of a motel 6. We had a window air conditioner unit that would not maintain a consistent temperature. You accessed your room from the outside of the building we did not feel safe. I can see the confidence if you were to have business in the convention center and the restaurants […] were wonderful. But we felt very ripped off. Our bill was incorrect when we went to check out. Wifi is to be included in the resort fee and they charged it to our bill. I wonder how many don't check there bill close enough and they are doubled charged. Read moreGenuine Hotels.com guest review
My stay was ok. Cannot say it was the best resort I ever been too. Overall it was pretty nice. However room service was ridicously high and when we walked in the room after we checked in, it appeared as if someone laid in our bed after making it up (maybe the housekeeper) either way it was pretty unappealing and if everything wasn't already booked I […] would have probably gotten my money back and went somewhere else. But besides that little incident, I would probably go back as a last option though. Read moreGenuine Hotels.com guest review
First time there we didn't get to use the pool or any of the other things they offer. But I will say our stay was very relaxing that's what we went for . Room service was gr8 the view was beautiful very clean beds were so comfortable. We highly recommend it to stay . Hoping soon to go back & stay longer .Genuine Hotels.com guest review
"only 1 issue"
My issue was the 830am knock on the door when my check out was noon..Genuine Hotels.com guest review
Don't let the lobby fool you..These rooms are old and barely average on my scale. ...nice lobby and convention center though.Genuine Hotels.com guest review
Very comfortable. Totally remodeled. Cute facilities. Centric. Some noise because even continue construction on the grounds of the hotel.Genuine Hotels.com guest review
This hotel was definitely one of the best I been to in Orlando. Great staff and beautiful room for a affordable price. I will be back soonGenuine Hotels.com guest review
"A couple things could be better...."
The resort fee and parking fee is ridiculous. The room service is a joke. We called and they said it would be an hour, we agreed to the hour. It was nearly two hours and no room service. We cancelled the order. The hotel is remodeled. The rooms are clean. Nice décor.Genuine Hotels.com guest review
The service was horrible. First, we reserved a room with a king bed and they gave us a room with 2 double beds. Our first night there, it was impossible to get anyone on the phone to try to change rooms or order room service or anything else. The second night, we were finally able to order room service and it took 2 hours to be delivered. Then, they […] called and woke us up at 12:30am to double-check that we were charging the order to the room. After falling back asleep, the a/c unit in our room made a loud buzzing noise all night that kept waking us up. This is much more like a motel than a "resort." Read moreGenuine Hotels.com guest review
"Way too noisy..."
Room had a giant hairball of dental floss in it... kids did not need to play with that... doors of every one around where heard all night long, as well as dishes crashing, and people screaming.. walls are obviously paper thin...room also smelled very musty and moldy... will not be returning.Genuine Hotels.com guest review
I had problems locating the lobby and I was a little mad but when I finally got checked in I was not disappointed the staff was very friendly the room was clean and room service was exceptional food was very good will be returningGenuine Hotels.com guest review
"An OK experience."
Disappointed on the size of the room and bathroom, specially the bathroom. General public area was nice and full of pools and water ponds. Food and drinks at the pool bar were great. I highly recommend the food at the pool bar. Service in general was descent, if not good. Beds and pillows were good . A/C was wonderful, not that we needed it but it was […] cold. Read moreGenuine Hotels.com guest review
"Better than I expected for the other reviews"
I expected much less from reading the other reviews but the hotel was quite (requested 2nd floor room) and nicely appointed. The location is very convenient and with the exception of a ridiculously long checking process I would say give the place a try.Genuine Hotels.com guest review
I had a nice stay, I like the fact that they gave me the options on what time I can check out, very clean, nice bedGenuine Hotels.com guest review
I carpeted floor back of the hotelGenuine Hotels.com guest review
"Comfortable & close to everything"
Comfortable and clean room as you would expect from Wyndham. I was particularly impressed with the bedding. Was disappointed however once I realized the hotel is made up for about 16 buildings each which house rooms - and that the hotel campus is rather large. Was hoping for an inclusive single building atmosphere. More my fault for not researching […] - was a good stay with nice amenities. Be forewarned there is a lot of construction in the area right now and the hotel front lobby can be difficult to locate. Read moreGenuine Hotels.com guest review
"Not as expected, but not bad"
Remodeled, but not upscale. The room was very clean with nice decor. The hotel is more like an upgraded Days Inn. Interior corridors via glass locking doors at the ends of each building. Staying as a single woman on the ground floor with sliding doors was a bit unnerving, though. I was taken aback by the valet at check in. The two valets were discussing […] my collectible sports car when I pulled up. I asked if I could just leave it out front, that I preferred they not park it while I checked it. I even offered to park it myself. One said, "Just leave it, but leave your keys in case something happens and we have to move it." I gave him the key, smiled, and said, "No joy rides, please." As soon as I entered the lobby, he entered my car, drove it once around the circle and parked it. When I came out, he laughed and said, "I'll bring it around." It was 30 feet from me and I said, "No, I'll get it." He jumped in my car, and brought it around the circle. When he got out he said, "Cool car." I was so angry, I just didn't say anything. I just took my keys. He looked at me like I was supposed to give him a tip. In retrospect, I shouldn't be putting it on a review, I should have told the manager. Read moreGenuine Hotels.com guest review
I booked this hotel for a family Disney trip for the weekend. As I was scrolling through hotel sites before booking, this one caught my eye. The rooms looked nice and modern in the photo. However, I was a bit scared that it was nothing like the photos, but it still looked nicer than most hotel photos, so I went for it. When we got there, we were surprised […] at how clean the rooms were. And yes, they looked just like the photos. Our experience at front desk was quick and easy. The hotel is close to all main attractions, and easy to get to. Read moreGenuine Hotels.com guest review
Door would not lock when you left the room.Genuine Hotels.com guest review
The hotel was perfect! The rooms were super nice and comfortable, the bathrooms were clean, And the staff was perfection. We needed a cab all we had to do is go to the front lobby and tell them and they called one for you. The only downside was that there was no fridge in the room, and that we didn't plan a longer trip there! I think I found my regular […] hotel for all my weekend getaways to Orlando! Read moreGenuine Hotels.com guest review
Always wanted to stay here and I'm glad I did. Beautiful hotel and the rooms were clean.Genuine Hotels.com guest review
"a terrible birthday experience"
I stayed two days with my family and rented two rooms, one of them did not have heater, it was 35F degrees, they said they were not able to fix it. I asked for low floor and a room for handicapped, there were not ramp at all around, I will hesitate ti refer this hotel at any body, think twice or thee times before statying.Genuine Hotels.com guest review
Room was fine but requested a king and did not get it.Genuine Hotels.com guest review
"Cost too much"
The rooms were nice and updated, but a bit small for the price. No microwave or fridge, but the bathroom real nice. They had a hidden resort fee (15) on top of it all, they said it was a Deal! Free internet and phone call.Genuine Hotels.com guest review
1. Could not find the check in - no signage - had to ask an employee; 2. Two wine glasses outside my door on the floor for a full day, not mine; 3. When I entered the room, the sliding doors were not locked nor could they lock. The security bar was also not functioning properly as it was missing a latch - this was repaired with a call to the front desk.3. […] Wake up call was not punctual. In fact I had to wait for a half hour with no one answering the phone to place the wake up call. 4. The ice machine in our building was broken and I had to go to front desk - a few buildings over to get ice on 2 nights.Will never stay at this hotel brand again. Read moreGenuine Hotels.com guest review
The hotel is old with a nice renovation. I large construction on the side block the hotel entrance and view. Anuthing besides the room is extra what make the hotel more expensive from the othersGenuine Hotels.com guest review
this is one of the best hotels we have spent the night, however there is a huge problem staying downstairs. we could not sleep after 5am because the people upstairs decided to wake up early. You can listen to everything they are doing. The upstairs apartments should have carpet not hard wood floor.Genuine Hotels.com guest review
The negative reviews that I have seen about this hotel doesn't reflect this hotel at all... I loved my stay... I booked an extra night because it was so peaceful!! I will stay again!!Genuine Hotels.com guest review
"Capital One Bowl trip"
I was disappointed in the overall quality of this property. I am accustomed to Wyndham properties being much nicer, overall, than this property. It was fine, but I would not likely come back to this property.Genuine Hotels.com guest review
goodGenuine Hotels.com guest review
"Good Place to stay for family vacation."
Good place to stay and value for money.Genuine Hotels.com guest review
I didn't appreciate the king bed bait and switch. when I book a king bed and pay in advance I expect my room to have a king. not two doubles. it was incredibly disappointing. also the concierge at that hotel didn't know anything about anything. when we asked where would be a good place to go watch a fireworks display he said the top floor of the universal […] parking garage. really dude, they pay you for this? Read moreGenuine Hotels.com guest review
"Disappointed with the Management"
I purchased hotel cable and breakfast and shuttles to the parks and airport with my stay. Well not so no breakfast no WiFi and the shuttle to the air port was A LOT Per rerson which taking a taxi was the same since there was two of us. Park shuttle only universal studios was available but times were not convenient and the last bus to the hotel at night […] was at 7:00pm. The rooms were clean parking lot dirty. Management did give us 1 day free breakfast but before you buy from hotels.com talk to someone directly at the hotel. Taxi service is expensive rent or stay somewhere with great shuttle service. NEVER AGAIN WILL I PURCHASE FROM HOTELS.COM Read moreGenuine Hotels.com guest review
The television and internet connections were awful! Every channel was choppy and the internet was slow and disconnected at times!!! It was really frustrating!Genuine Hotels.com guest review
Stay away. Not typical of the wyndham brand.Genuine Hotels.com guest review
it was worst vacation stay ever the people and house keepers were nice and profeshional but the rooms were sad to go home to for a 132 a nite that was the dlux suite its just sad dont let pictures fool u if ur going for a family vacation i promise u its a motel 6 with a beter paintd dsign and make it try to feel like a resort .its a hotel resort its […] sad i ruind my once in a couple yr vacation room was sad Read moreGenuine Hotels.com guest review
"Good hotel for i drive"
Stayed here for a magic game and NYE. Better for things closer to idrive as anything downtown may be better going a little closer.Genuine Hotels.com guest review
"December 2013 Vacations"
Clean and comfortable rooms. Facility is in good shape. Great location close to most of the attractions. Service was good. I would recommend to others.Genuine Hotels.com guest review
stay was awful will not stay againGenuine Hotels.com guest review
"Nice hotel, hard to get to with the construction"
The room was nice and check in was easy. Finding the lobby was tough since GPS sent us in via the back entrance and the signs directing us to the lobby were not up to date. The person who answered the phone to help us out of parking lot nightmare was snarky about how to find the lobby. She needs to find another day job. Everything else was fine.Genuine Hotels.com guest review
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