We had a great stayGenuine Hotels.com guest review
Front desk man MARIO - argued with me about what I booked and my pre-paid 2 night reservation. After arguing with him that I did NOT pay for two double beds, but rater a king and a sofabed, he finally changed my room.Genuine Hotels.com guest review
the a/c unit in our room did not cool very well.otherwise a very good property.Genuine Hotels.com guest review
The hotel itself was good and nearby lots of things. The only bad thing I can say is that the parking was horrible. I know they were doing some construction on one side of the building but doesn't seem to have enough spaces to accommodate all their guests.Genuine Hotels.com guest review
"It was ok!!"
It was alright!! A few things but my wife like it!! That waht it matters!!Genuine Hotels.com guest review
"perfect stay after construction is complete"
Clean, modern rooms but Wyndham should waive the resort fee while in construction.Genuine Hotels.com guest review
Hotel was fine, nothing highly positive or negative about the room. The AC unit was a little close to the bed, which wasn't very comfortable. The room looks to have been recently upgraded and was in good condition. Lastly, the address needs to change because the entrance was on the other street, a minor issue but it was a major pain to find.Genuine Hotels.com guest review
"Dont waste your money"
Facts: Room was newly remodeled and clean so no issues wity the room, however the construction and check-in process and the parkimg were bad enough that I would advise not to stay here. I waited in a line of about 60 people to check-in and it took over an hour for the line to move. They had 3 people cheking-in that many guests. The whole parking lot […] is under construction and has the place jacked-up, which in turn has ruined the parking situation. People had to park in bushes and up on curbs because there were NO parking spots at the end of the night. Spend your hard earned money somewhere else. Read moreGenuine Hotels.com guest review
Great hotel. Convenient to Universal StudiosGenuine Hotels.com guest review
it took us more than 25 minutes to check in at the reception.There was a very long line of people who had signed up for some time share offer. We had to wait along with them.Genuine Hotels.com guest review
"nice hotel for the price"
This hotel was quite clean and in a great location on international drive. Parks and restaurants just minutes away. A nice appearance and updated rooms. Also there is a security cart at night that makes rounds. Overall, it met all expectations and I would recommend this hotel to a friend.Genuine Hotels.com guest review
"Construction & Parking Terrible but Great Value"
The hotel is nice and modern. The room was neat and clean. However, the hotel is currently under construction--I'm guessing more parking. But the construction is terrible, you have to drive through it. At one point I didn't know if I was entering the actual construction site or following the long road to the back of the hotel. There are no signs to […] guide you and the terrain is rough (felt as if I were driving in a developing country). Plus, there is NO parking on friday and saturday, which is unbelievable. We got there at 12am at night and could not find a single spot to park our car. Now Sunday was a different story... there was parking available. But besides the construction and parking issue, the value for the look, comfort and location is well worth it. Read moreGenuine Hotels.com guest review
"Beautiful resort with nice upgrades."
This is a beautiful resort with nice amenities. Very peaceful and relaxing atmosphere. The only downside is the parking area was under construction. I would choose a room facing inward.Genuine Expedia guest review
"Better available for price"
Phone in room rang several times during night.called and told operator.sais there was nothing they could do.Genuine Expedia guest review
All the renovations are perfect. The fee you pay aside from your reservation when you check in will cover Wifi, Breakfast buffet, and the use of hotel amenities... pool, gym and parking. That cost should be included in the original reservation and there should not be a parking fee. Restaurants are in walking distance fairly priced. Everything else was […] great. The room was clean but they forgot to install a shower curtain and I had to call several times to get one. They also forgot to line the trash cans with garbage bags. These are just minor things that did not affect our stay. The staff was great! Read moreGenuine Hotels.com guest review
Close a resort if you're going to have parking lots and perimeters torn upGenuine Hotels.com guest review
Everything was nice with the exception of the way the rooms were cleaned and cared for.Genuine Hotels.com guest review
"Great rate!! Good stay!!"
The hotel property is undergoing some major pavement construction which makes driving on property quite unpleasant. The rooms are fairly remodeled but the tub was outdated. Very convenient to nearby shopping and restaurants. Quick access to highway too. I would stay again.Genuine Hotels.com guest review
"A great place to stay"
Staff were friendly, knowledgeable and fun. Grounds and landscaping are beautiful. The beds and bedding are probably the best of all the hotels that we have stayed in, great nights sleep! Would have expected the cost of the room to be twice as much, excellent value.Genuine Expedia guest review
When I checked into my room to relax from a long drive, I immediately went to shower and my tub was peelubf and dirty with pieces if hair left behind. I had to pack up and be moved and the next rooms tub was also peeling. I was not offered anything to accommodate me for my inconvenience by staff, however, they all seemed pleasant.Genuine Hotels.com guest review
Nice clean room, no fridge or microwave,and hard beds, we stayed in building 8, way in the back so you had to cut through a muddy construction site making our car very dirty, trays stayed in the halls for a long time and when we went to pay we had to pay a resort fee of $16 per day, a hidden cost. We was there for fun, didn't stay long in the room during […] the day anyway so I guess you get what you pay for. Read moreGenuine Hotels.com guest review
"excellent hot We had a beautiful weekend thank you"
the rooms were perfect! Very very clean and well taken care of! I recommend this hotel to anybody!Genuine Expedia guest review
"the ugliest thing can be a bad attitude"
My trip was overall an average experience. This hotel for starters is huge and confusing. Without a map you will get lost. But that i was able to manage. The rooms are in good shape, spacious and well taken care off. What made this stay an average stay is the customer service at the front desk, i was highly i mean highly disappointed in the service […] i received on my stay. The lady at the front desk was terrible, with a sarcastic attitude, all my questions were never really answered and i was left with a bad taste in my mouth. They were confused about what i was being charged for and could not offer me a solution. Also the food is horrible, the quality is not there, they served us old food with a bad smell and terrible taste. Better off taking a walk next door to Coopers Hawk and have a meal thats worth our time and money. Then they offered me a refund for the terrible food and when i went to check out the refund didnt show up. All in all a bad customer service team, they should be more on point with whats going on and guests should not be inconvenienced with having to wait over an hour to check out while they figure out what theyre charging us for. The maintenance team and the housekeeping team however are great and very friendly. Overall the rooms are clean and tidy but the service of just a few people can ruin it for some of us. I will NOT be staying here again. Read moreGenuine Hotels.com guest review
Loved everything about the resort will go again!Genuine Hotels.com guest review
"Room was clean toilet dirty and constant running."
Construction going on long drive to your room,resort fee what a joke it's a regular room stains around toilet bowl,housekeeper knocking on door at 8:15 am who does that,no microwave or fridge.staff unfriendly something hard under sheets(do not know what it was).i was very displease.Genuine Expedia guest review
Very satisfied with my stay!!!!Genuine Hotels.com guest review
We enjoyed our stay, especially watching the ducks in the lagoon.Genuine Expedia guest review
"Good Location, Comfortable Room"
Room was well decorated and clean. Beds were comfortable and buliding was quite. It was only 3 miles away from Universal Studios and centrally located near restaurants and souvenir shops. The only negative was the debris from the construction work. Parking could also be challenging at times.Genuine Hotels.com guest review
Ok for the price. Great location!Genuine Hotels.com guest review
I stayed at this hotel earlier this year and had an unpleasant experience. I booked it again for this trip, hoping to have a better stay. To my surprise, it ended up being two times worst than my last visit. Upon my arrival I placed my luggage down only to find an entire wall of small, black flying bugs. I contacted the front desk and was moved to another […] room. Upon my initial inspection of the second room, it appeared to be fine. However, after sitting in the room for a moment, baby spiders started to crawl out in the bathroom and on the night stand. We were so exhausted after the seven hour drive, we just killed the bugs and went to sleep in one bed in the room. I would not recommend this hotel. They really need to do a better job with pest control. And do a better job of inspecting the rooms on a regular basis. Read moreGenuine Hotels.com guest review
"beautiful newly remodeled hotel"
This hotel had several bad reviews on trip adviser due to the construction going on in the parking lot of one side of the hotel. Im glad I didnt listen to the reviews. The hotel staff was amazing and friendly the rooms were beautiful and spotless, and the beds were far more comfortable than some of the more expensive hotels I have stayed in. The pool […] is beautiful and they even have a small playground for the kids to play on. Its centrally located on International drive within walking distance to several restaurants. Read moreGenuine Expedia guest review
Hotel under construction, but overall had a good timeGenuine Hotels.com guest review
Great location, around a lot of activities and restaurants. Would love to stay againGenuine Hotels.com guest review
It was.an amazing experience. Will definitely go backGenuine Hotels.com guest review
"Not what I expected...."
The room had alot of technical difficulties....tv, air condition, lights. I was very unhappy with the room...Genuine Hotels.com guest review
"Still needs improvement"
Had stayed here before and it looks much nicer than it used to. The lobby area is amazing, but it doesnt match with the building the rooms are in. We stayed in building 11, which overlooked the parking lot area construction. The rooms were nice and comfortable (nicely upgraded), but hallways and doors need major upgrading. There were 2 ice machines […] on our building and neither worked (they looked like they were from the 80's). The $17.95 "resort fee" is a little too much seeing that this is far from a resort. I only stayed there for 1 night and the location is prime, the staff is really nice and friendly and the price I paid was even better. Would definitely stay here again, but would want to see some minor improvements to justify paying top dollar. Read moreGenuine Hotels.com guest review
"Very Good Hotel with an excellent location"
PROS Location, grounds, rooms, most of the staff are very good, very good pool, sauna, elegant business facilities. Good deal for the price. The bed & pillows, the nursing are very good. Very clean bathroom. Plenty of towels. CONS Hotel Fee, I stay for the Labor Day week end, really used the WIFI for little more than 48 hours, I was billed for 3 days. My […] room was without frigobar. Expensive fat breakfast, need to improve with more healthy options. Some parking areas are under construction, with mud for my car. Read moreGenuine Expedia guest review
The resort fee is a joke, WIFI AD IS FOR FREE WIFi but it actually cost $8/day Also cab not switch tv inputGenuine Expedia guest review
This hotel is located perfectly on International Dr but contrary to their website the construction is NOT finished. Difficult to get around the property. Check in is extremely slow as it was on our first visit. The pools are beautiful but no towels available at 9 am because housekeeping hasn't come in yet?Genuine Hotels.com guest review
I love this hotel, it is right in the mix of everything. The room is very comfortable. I would highly recommend this hotel and stay again for the next upcoming trip.Genuine Hotels.com guest review
We had many issues at the Wyndham, including rude/unsympathetic staff and disturbances in the night. We had to wait until 6pm to check in due to problems which weren't explained to us, then we were given the wrong rom & had to check out again the next day. Very unhappy with our stay as we were so excited for a enjoyable weekGenuine Hotels.com guest review
i just slept the night .. woke up in the morning ... comfortable room ets ..clean ... good staff ..Genuine Expedia guest review
"Bad for a Wyndham hotel"
Was charged 15 dollars more upon arrival. For internet and other made up services. Under construction road.Genuine Expedia guest review
"Better than i expected"
I would definitely stay here again, the bar, gym and pool are 24hrs the room was nice and clean, and the service was great, they have a gift shop and offer a breakfast buffet and it was super close to universal wet and wild and everything else aroundGenuine Expedia guest review
"Wow! Super Nice!!"
Very clean, mondern, love that the pool was open 24 hours..Genuine Expedia guest review
Property is impeccably maintained. Very convenient to all central Florida attractions.Genuine Hotels.com guest review
Aside from booking a week in advance for a king bed, and getting there to find "they have no rooms available with a king," the room was very comfortable and clean. A little difficult to find using GPS with the address but in a great location to go bar hopping.Genuine Hotels.com guest review
"Seen better days"
we were at the parks, so spent little time at the hotel, view from patio was under construction parking lot an busy roadway, pool looked dirty, didn't swim. Bed was comfortable but patio was never touched in 5 days, 5 seperate coffee cups, and in room coffee and water never replenished, phone had no dial tone.Genuine Expedia guest review
"Very small room for the price."
the room we stayed in is to small. Hotel have multiple pools but not secured enough that anyone not check-in can come in and use.Genuine Expedia guest review
"Great place for a marriage proposal"
This hotel was the perfect 2 day getaway and a great place to pop the question. The staff were great, location perfect and room was new. And she said yes.Genuine Hotels.com guest review
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