This was a suprise stay for my wife's birthday. All was well Friday night except for the 8yr old cheerleading squad waking us up at 7:30am on a Saturday AND Sunday. We went to Universal all Saturday and wanted to relax but when we arrived back the entire second floor the 12 bldg was decorated with balloons, signs and stringers.....even our door was […] covered!!! Service counter was nice enough to take of one resort fee.....less than $20 if i remember correctly.....not impressed but I guess it was all he could do. So, as long as you ask them if they have big parties in your floor, everything else we experienced was great. clean room, comfy bed, clean bathroom nice hotel amenities. Also, location is perfect for a nice breakfast and dinner. Read moreGenuine Hotels.com guest review
Very expensive over 144 dollars for one night booked onlineGenuine Hotels.com guest review
"Overall great place to stay"
Great stay. Only issue we had was getting ready for a wedding with only a small bathroom mirror.Genuine Hotels.com guest review
Our rooms weren't ready at checkin and we couldn't get changed to go to out meetings and were told to come back. The next day we left at 7 am and returned at 4:30 pm and out rooms hadn't been cleaned. One of my employees had to change rooms due to the amount of hair visibly on the floor! We were very disappointed in out stay here and would never re […] turn! Read moreGenuine Hotels.com guest review
it was horrible,i would never recomamd this place,dirty,bad toilet when you flush it you better make sure the cover is down because it jumps at you.2day nightmare.Genuine Hotels.com guest review
"Close to restaurants and friendly staff."
The staff was very friendly and helpful, especially Naja and Josh. And it was an easy walking distance to lots of restaurants. But this is a very large spread out facility. It is hard to navigate. The biggest drawbacks were the paper thin walls (the guest in the next room slept with the TV on and we heard it all night) and the chairs in the room were […] NOT comfortable at all. Read moreGenuine Hotels.com guest review
Room was clean and comfortable but no mini fridge. Was hard finding the hotel lobby but once we did the staff was very friendly.Genuine Hotels.com guest review
"Hotel Has Hidden Fees"
It was very frustrating to see I had to pay extra 17 dollars per day for "resort fees".. this was NOT mentioned in the original saleGenuine Hotels.com guest review
Love it!!!!Genuine Hotels.com guest review
it was good placeGenuine Hotels.com guest review
The room I stayed in had two beds. I sat down on one and started to notice hair all over the sheets that was not mine. I got grossed out. Told the receptionist who appologized and offered to send housekeeping ....it really set the tone for the stay in a not so good way.Genuine Hotels.com guest review
My stay was excellent except for the annoying construction that's blocking everything. They should try organize it a bit better.Genuine Hotels.com guest review
"Awesome love it"
I've been staying at this hotel everytime I go to orlando I love it. Thou they should update the resort fee which is now 17.95Genuine Hotels.com guest review
Was excellent. Will stay here again. Many Thanks to Rasik. He is one of a kind. Wyndham is lucky to have him. He is wonderful.Genuine Hotels.com guest review
"Is an expensive and low class Hotel"
I have to ask that bring me the refrigerator of my room, everything is very EXPENSIVE and low quality, also they ask a fee of $15 per each day , all was a trick. Also, we was 3 people, and the room only had 2 small beds, really? I never think rent again in this place.Genuine Hotels.com guest review
"Clean, Affordable, Decent Hotel."
Overall it's a decent, clean place to stay. I stayed here for a week in October and eight days in November.Genuine Hotels.com guest review
"Overall good experience"
The hotel room was clean and beds were confortable. Guest services was good and pool was nice. The only negative is that our room was next to a building that was being constructed and it got noisy early with the construction- like at 8 a.m. Also we could not plug in the Xbox because the tv input feature was blocked on all of their tv's.Genuine Hotels.com guest review
"Not worth the money"
The housekeepers were knocking on our door at 8am... I had coffee stains on all of my towels doesn't look they cleaned them. Won't stay again.Genuine Hotels.com guest review
"Don't expect 5 stars ...."
The room was nice,nice view to the pool. Bed was very comfortable. The bathroom had no water pressure, so no water was available to shower for most part of the morning. The engineered showed up and said "everyone is taking shower at same time, just wait and take shower later" The tub was full of yellow stains and as chipped and flaking off. The cleaning […] staff was very unfriendly. While cleaning rooms they would slam every door not thinking some of us are taking a nap. I asked for an extra towel, she responded your room is not my responsibility... Call front desk. The staff at the restaurant, coffee shop, and gym were the absolute friendliest! The food is descent, the gym is small but clean,the pool is amazing! Would I stay again? Maybe.... Read moreGenuine Hotels.com guest review
"Very satisfied- would stay again!"
We stayed here for a convention at the Orange County Convention Center. It is within walking distance, if you enjoy walking/jogging. The cab fair to OCCC was $11. The rooms and Lobby were all remodeled. Very nice decor. Lobby was very warm & welcoming. Muffins,fruit and yogurt available for sale in mornings along with Starbucks coffee. Staff was very […] pleasant and helpful. This is an older facility, with that being said, there are no elevators. It is only 2 floors of rooms, a total of 17 steps- which was no problem for us. Upon check in, they gave floor option with this information & also offered to have bell hop take our luggage for us to the second floor. Rooms were nice & cozy - a/c and heater (we had really cold weather in orlando one night) both worked great. I think my favorite thing about the room was the wood floors- I hate germy, grimy carpets- uck. Only negative I had about stay is that the very noisy vent comes on with bathroom light, after a few minutes- you kinda want to scream from the noise- so I dressed in closet area with the full length mirror. Next door to the hotel is a Cooper's Hawk Winery & Restaurant - DELICIOUS! Read moreGenuine Hotels.com guest review
I came up for the classic my son played in the game bcu the hotel was clean nice size I enjoyed the balcony it was just really nice all in allGenuine Hotels.com guest review
"Nice stay in orlando"
Great location, kind staff, and clean. A little noisy in the morning due to construction.Genuine Hotels.com guest review
"Great Orlando experience"
Nice stay but new construction near the hotel bothered us each morning. The hotel was lovely, great location, and had a pleasant staff. Would definitely stay there again.Genuine Hotels.com guest review
Sprawling property with many buildings of guest rooms. Lobby and breakfast was a long distance, so I drove to Starbucks (nearby) instead. Wine-themed restaurant added to front of hotel property is *excellent*.Genuine Hotels.com guest review
"Clean and comfortable"
Comfortable and clean perfect for our business trip with reasonable ratesGenuine Hotels.com guest review
"No theme park just enjoying Orlando"
This was our 4th time staying at this hotel since we've discovered it last year. Staff is great, close to many different restaurants off of International drive, also 15 mins away from City Walk and a great outlet mall!! A big plus for us its a pet friendly hotel.Genuine Hotels.com guest review
"Rooms are really bad"
Room socks, is not even a mirror out side bathroom, just the beds and one chair, I paid for a suite, $160.00 a night, the room was worse the motel 6Genuine Hotels.com guest review
"I wouldn't pay more than $60 a night"
Rooms DO NOT come with a fridge or microwave. Rooms were small, and we could hear doors slamming. The setup is more like a motel (access to the rooms is from outside) Staff was friendly.Genuine Hotels.com guest review
"Not worth the money"
Lots of hidden charges, so not as cheap as it seems. They say they have a shuttle to the parks but it only runs twice in the am and twice in the afternoon so don't count on it. The rooms are very nice but personally I don't think its worth the price. Also apparently paying more for a king bed vs 2 twins on hotels.com does not guarantee that you will […] get one since you're booking through a "third party" Read moreGenuine Hotels.com guest review
"Avoid st sll costs"
Terrible service, this hotel is a about making money.Genuine Hotels.com guest review
"I would ho back love the backhoe decoration"
Some construction going on which kind of confuses us when first enteting. Found lobby got a fresh baked cookie and the girl chsnged our room fir becsuse of whete we ginally psrked.. Good show, room was great no issues , bed was good i would go backGenuine Hotels.com guest review
Rooms were nicely renovated. No carpet, updated wood like tile floors. Excellent customer service. Prompt, almost immediate, response to requests. Great location with ample restaurants and shopping. Only complaint was the room was very loud. Could hear neighbors walking and talking in room above us. Overall, a nice stay.Genuine Hotels.com guest review
It was very disappointing to find out that the complimentary bus shuttles to theme parks did NOT include Disney World. We found out at the hotel. When my fiance and I went to the concierge as directed by the front desk the Concierge informed us that we had to have made a reservation for a shuttle and that it would cost $16. When we stated, "Okay, we […] will drive instead." Her response was "Oh, I don't know if I would do that because its a 25-30minute drive and it's 10:30am right now so the lines are going to be very long." I did not appreciate her trying to discourage us when it was the logical thing to do because it would have taken over an hour for a shuttle to come pick us up. Well, it did NOT take us 25-30minutes to drive there from the hotel, it took us 15minutes. And the lines were VERY decent. Other than the concierge trying to take advantage of us and make us pay more money than we planned, the customer service and all employees were very polite and hospitable. It would've been nice if there had been a fridge and/or microwave in the room. But overall stay was decent. Read moreGenuine Hotels.com guest review
Not nearly enough parking and no fridge in the room.Genuine Hotels.com guest review
"Very lengthy check-in process"
After having waited for almost 20 minutes, I finally was able to get to the counter, just to find out that my room wasnot ready (at 4:30 pm). I asked whether I could go to the restaurant and wait, to which I was replied: "of course!". I meant, at the hotel expense.They instead expedite the room, but offered no apologies for the inconvenience.Genuine Expedia guest review
"Great stay. Parking not good due to construction."
Loved the hotel, location, and staff was great. All around great place to stay whether short term or weeks.Genuine Expedia guest review
"Beds are too small."
Tub look stained or dirty and it did not drain quickly. Beds are to small. They feel like full beds.Genuine Hotels.com guest review
When we walked into the lobby it was nice and clean. However when we got into our room the fridge was on the middle of the room broken and dusty.the shower Handel Was broken off and there where dead bugs on the floor. When I picked up the phone to complain the phone was broken not to mention the washcloths where stain . Over priced for what you get. […] I have stayed at cheaper hotels that have better service. Read moreGenuine Hotels.com guest review
My only complaint is the Family Suite, it only accommodates 6 people if you select double-beds.Genuine Expedia guest review
It was a nice hotel, with great employees! The only bad experience i had with the Hotel was that my key didn't work because the lock had no battery and i was locked out of my room for about an hour.Genuine Hotels.com guest review
"Not good for that kind of price"
I've stayed in many other hotels in the Orlando area, and this one is simply subpar. Very expensive for an overnight stay, and it is loud, dirty, and just way below anything I've ever experienced for the $$$.Genuine Hotels.com guest review
"Better than Expected"
I was concerned about staying here because of the some of the scathing reviews but the price was so good that I figured it would be okay. After staying for three nights, I have to say that this was a very pleasant experience. We stayed in Bldg. 8 (not pool side) and the room was very nice: two double beds, large flat screen TV with free HBO, coffee […] machine with free refills every day. Housekeeping was great and even left a lot of extra towels when requested (more than needed). Beds and pillows were very comfortable. Room was clean. No refrigerator but no problem. I had no issue with the resort fee since I was forewarned about it and the price of the room was so reasonable that it was fine. The last night we heard dogs barking in nearby rooms and were irritated. However, the noise stopped around midnight. Upon checkout, I mentioned this to the front desk and they said we could have changed rooms had we called. She credited one night's resort fee to our credit card which was unexpected. The resort is close to restaurants, etc. No complaints. Don't let the negative reviews deter you from staying here. It's a nice, quiet place on a very noisy, busy street (at least Bldg. 8). The pools are beautiful, the grounds are lovely. If we were ever in the area again we would definitely stay here. Read moreGenuine Expedia guest review
"Okay hotel. Not 4 stars. 3 stars tops."
Hotel was an old hotel. Hotel is a 1-2 star hotel renovated very nicely and some resort style pools/hot tub. There is some smoke smell leftover that seems to be permanent. No fridge nor microwave. The TV is nice. Pools are really nice. There is a small gym. Staff is helpful. Excellent location. So-so all around.Genuine Expedia guest review
"Decent Resort for Business Users"
Overall it was a pleasant place to stay. It is in the heart of all the major restaurant chains and close to the Convention center. The rooms have been remodeled, the fitness equipment area is up to date and clean and the hotel lobby area is a comfortable place to meet strangers and work at night. The only thing that may throw you off if you are a business […] traveler who is staying here is that the rooms are in separate buildings clustered around the grounds. I was fortunate to get a room closer to the lobby - building 12 or 13 are the best in my opinion. Read moreGenuine Expedia guest review
"Worst Hotel Experience of my LIFE!!!!"
Lets begin with the fact that this hotel is literally located in the parking lot of a strip mall. So after getting over the initial surprise, I proceeded to check in. At the check in counter, the staff was quite rude. This is where I was surprised to find out I was being charged a daily "resort fee". Surprise #2. A resort fee? For staying in a strip […] mall parking lot? How luxurious! The room itself was spacious and clean. After settling in, my family and I went down to the pools, to see if we could take advantage of this "resort". We found it odd that all the guests were huddled together in the smallest of the 3 pools the "resort" had to offer. We quickly found out that everyone was in that pool because it was the only one that was actually heated. Back in the room come to find out that the remote control for the TV didnt work. I called the front desk, they told me that someone from engineering had to come look at it. In the 3 days we stayed at the hotel. No one came to fix it. On our last day as we were exhausted from a weekend of park hoping, we figured we would sleep in and wake up just in time to check out (11am) then hit the road. Sadly we were awakened at 8:30 am by the housekeeping staff literally pounding on our door. I thought surely there was a fire in the building, came to find out she just wanted to get a head start on her day of cleaning. Just sad Read moreGenuine Hotels.com guest review
"Love this hotel"
Love this hotel its nice and cheap and has a 24 hour pool that i am in love with!!!! its in a great neighborhood also near by liquor store and restaurantGenuine Hotels.com guest review
Friendly service. Parking was difficult due to construction, but overall, nicely situated, layer out and good service.Genuine Hotels.com guest review
"Close to parks"
Hotel is conveniently located close to parks and attractions. The room was clean and spacious. It has an outside corridor and the room we stayed in had a view of a crowded parking lot but was quirt inside. The property and pool areas are nice for the family. I recommend this hotel highly. The 4 star rating is only because it was a busy weekend and the […] checkin process was very slow, with only two agents taking care of a long line of customers. However, the staff was very friendly, from the valet to the registration. Good value! Read moreGenuine Hotels.com guest review
"Great Location at a great price"
This hotel recently make some updates and its clear to see with the new rooms and updated bathrooms. The location of this hotel was great with walking distance to restaurants and Starbucks. We didn't even have to rent a car. This hotel is a great option for those looking to visit Orlando for Disney and Universal as they provide shuttles and some of […] them are complimentary! I didn't have time to check out the pool or gym but they looked nice! Read moreGenuine Expedia guest review
It's a walk to get to your room, no elevators for second floor guests and first floor has a slider that leaves your security in question. The Bathroom is cramped! The door opens onto the toilet and you trip over the toilet and door to get to the shower. Location leaves a lot to be desired.Genuine Expedia guest review
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