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  • Marriott Hotel West Loop by the Galleria
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All hotels in Houston, Texas, United States
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1 room,  2 adults 
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Room 1:

Marriott Hotel West Loop by the Galleria - Houston

29.749369, -95.456521
3.5 stars
1750 West Loop S, Houston, TX, 77027 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $99
available on 05/31/13
Price Match Guarantee
4.2 69 5

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    Marriott Hotel West Loop by the Galleria
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    1 room,  2 adults 
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    Room 1:

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    Landmarks near Marriott Hotel West Loop by the Galleria

    • Galleria Hotels - Houston 770 yards
    • Uptown Park Hotels - Houston 810 yards
    • Uptown Plaza Hotels - Houston 1000 yards
    • Galleria Mall Hotels - Houston 1300 yards
    • Williams Tower Hotels - Houston 1500 yards
    • All landmarks in Houston

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    Overview of Marriott Hotel West Loop by the Galleria - Houston

    Location.
    Located near Uptown Park, just under a mile from the shops and fine-dining venues of the Galleria, and 7 miles from downtown Houston, the Marriott West Loop by the Galleria is a premier destination for visitors to Houston. The hotel is 17 miles from William P. Hobby International Airport and 26 miles from George Bush Intercontinental Airport. Sports enthusiasts can journey less than 15 miles to watch Houston teams such as the Texans and Rockets. The hotel offers a complimentary shuttle to the Galleria mall.

    Hotel Features.
    The 13-story Marriott West Loop by the Galleria features a mirrored-glass exterior and an atrium lobby that extends to an enclosed garden pavilion. The indoor pool is heated, and guests can exercise in the hotel's fitness center or take advantage of complimentary privileges at a nearby health club. The business-friendly hotel features a 24-hour business center, complimentary high-speed Internet access in the business center and lobby, and 17,000 square feet of function space, including 12 meeting rooms and a garden pavilion which can accommodate up to 250 guests. The Alexander Restaurant serves Southwest-influenced cuisine, and Fairways sports bar offers a big-screen projection television.

    Guestrooms.
    The 301 contemporary guestrooms at the Marriott West Loop by the Galleria pamper guests with luxurious down comforters and custom duvets. Guestrooms feature satellite television. Pull-out desks with executive chairs, multi-line telephones, and high-speed Internet access (surcharge) are available in all accommodations.

    Image of Marriott Hotel West Loop by the Galleria, Houston
    4.2 out of 5 Excellent (69 reviews)
    (Neighborhood average 4.2)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    The room was fine, quiet enough even though it oddly wrapped behind the elevators. Room was clean and comfortable, bathroom on small side. Lobby under... reconstruction, so nothing attractive about entry or lounge areas at present. Staff were all very friendly and helpful. by travlin  from TX on 05/09/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Deluxe Room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed, 1 queen bed, or 2 double beds with down duvets and pillowtop mattresses. Floor-to-ceiling windows. Lightweight desk on casters, ergonomic chair, and non-glare lamp. High-speed Internet access (surcharge). Satellite TV with video games (surcharge), pay movies, and free HBO. Coffee/tea maker. Bathroom with granite vanity, hair dryer, and Neutrogena toiletries. Iron/ironing board. Air conditioning.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • HBO
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • Microwave (on request)
    • Multi-line phone
    • Pillowtop mattress
    • Premium bedding
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Satellite TV service
    • Shower/tub combination
    • Turndown service (on request)
    • Voice mail
    • Wake-up calls
    • Wireless Internet access (surcharge)

    Concierge Room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed with pillowtop mattress. Desk. High-speed Internet access (surcharge). TV with premium cable channels and pay movies. Clock radio. Coffee/tea maker. Refrigerator and microwave on request. Hair dryer. Iron/ironing board. Complimentary newspaper.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • HBO
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • Microwave (on request)
    • Multi-line phone
    • Pillowtop mattress
    • Premium bedding
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Satellite TV service
    • Shower/tub combination
    • Turndown service (on request)
    • Voice mail
    • Wake-up calls
    • Wireless Internet access (surcharge)

    SGR

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
      or
    • Two Double Beds
    Slip into the pillowtop bed with premium bedding for a good night's rest. Wireless Internet access (surcharge) keeps you connected, and satellite channels with HBO are offered for your entertainment. A coffee/tea maker is provided while a microwave and refrigerator can be requested. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • HBO
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • Microwave (on request)
    • Multi-line phone
    • Pillowtop mattress
    • Premium bedding
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Satellite TV service
    • Shower/tub combination
    • Turndown service (on request)
    • Voice mail
    • Wake-up calls
    • Wireless Internet access (surcharge)

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Diners Club
    • JCB International
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • MasterCard
    • Visa
    • Discover
    • American Express

    This hotel has a smoke-free policy.

    Amenities

    • General
    • Air-conditioned public areas
    • Ballroom(s)
    • Bar/lounge
    • Elevator/lift
    • Free Wi-Fi
    • Gift shops or newsstand
    • Number of floors - 13
    • Restaurant
    • Swimming pool - indoor
    • Total number of rooms - 301
    • See more facilities
      • Shopping center shuttle (complimentary)
      • Valet parking (surcharge)
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • Iron/ironing board
    • Rollaway/extra beds available
    • See more room details
      • Air conditioning
      • Climate control
      • Coffee/tea maker
      • Daily housekeeping
      • HBO
      • Hypo-allergenic bedding available
      • Microwave (on request)
      • Multi-line phone
      • Pillowtop mattress
      • Premium bedding
      • Refrigerator (on request)
      • Satellite TV service
      • Shower/tub combination
      • Turndown service (on request)
      • Voice mail
      • Wake-up calls
      • Wireless Internet access (surcharge)
    • Services
    • Multilingual staff
    • Parking (surcharge)
    • Parking garage
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Use of nearby fitness center (discount)
    • Wedding services
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
      • Coffee/tea in lobby
      • Concierge services
      • Express check-in
      • Express check-out
      • Health club
      • Laundry facilities
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Dry cleaning/laundry service
    • Event catering
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    Alexander Restaurant - Southwestern-influenced menu. Low-carbohydrate menu also available. Breakfast, lunch, and dinner. Located off the lobby.

    Fairways - Wood-paneled sports bar with several TVs, including big-screen projection TV. Sunken area with cocktail tables. Cigars for sale. Grill menu including hearty appetizers. Open afternoon until late night.

    Recreation

    This Marriott's fitness center contains cardio machines, weight-resistance equipment, and free weights. Guests can also enjoy a heated indoor lap pool.

    Complimentary coupons are available to a fitness center less than one mile away. Memorial Park, 1.5 miles away, offers a top-ranked municipal golf course, jogging paths, tennis courts, playing fields, an arboretum, and six miles of mountain and recreational bike trails along the bayous. The indoor rink at Houston's Galleria is a popular destination for ice skaters. All of these destinations are within the hotel shuttle's two-mile radius.

    The recreational activities listed below are available either on site or near the hotel in the Houston area; fees may apply.


    • Aerobics nearby
    • Ice skating nearby
    • Playground nearby
    • Racquetball/squash nearby
    • Running track/path nearby
    • Swimming on site
    • Tennis nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: USD 17.32 per person (approximately)
    • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
    • Self parking fee: USD 13 per day
    • Valet parking fee: USD 25 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Houston, Texas, United States
    Map
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    29.749369, -95.456521
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    Area map

    A short guide to Galleria

    If you can’t buy it at The Galleria, it’s not made. One of America’s largest shopping centers, The Galleria has roughly 400 stores. Its lowest level features an ice-skating rink, a welcome spot during Houston’s torrid summers. Next door, the beacon of the 64-story Williams Tower serves as compass point for the sprawling city. Nearby, partygoers head for the Richmond Strip’s bars and clubs.

    see all hotels in Houston

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Uptown Park - 800 yards
    • Galleria - 800 yards

    0.50 - 1.0 mi

    • Uptown Plaza - 1000 yards
    • Galleria Mall - 1300 yards
    • Williams Tower - 1500 yards
    • Houston Transco Tower Heliport (JGQ) - 1500 yards
    • The Galleria - 1600 yards
    • Schlumberger Headquarters - 1700 yards

    1.0 - 3.0 mi

    • Gerald D. Hines Waterwall Park - 1.0 mile
    • Houston Arboretum and Nature Center - 1.3 miles
    • Memorial Park - 1.5 miles
    • Houston Greenway Plaza Heliport (JGP) - 1.8 miles

    3.0+ mi

    • Houston Westchase Helipad (JWH) - 5.6 miles
    • Houston Central Business District Heliport (JDX) - 7.5 miles
    • Houston William P. Hobby Airport (HOU) - 13 miles
    • Houston West Houston-Lakeside (LKS) - 14 miles
    • Houston Park Ten Helipad (JPT) - 14 miles
    • Houston Sugar Land Regional Airport (SGR) - 14 miles
    • Houston George Bush Intercontinental Airport (IAH) - 18 miles
    • Houston Ellington Field Airport (EFD) - 20 miles
    • Lake Jackson Brazoria County Airport (LJN) - 44 miles
    • Galveston Scholes Intl. Airport (GLS) - 49 miles
    All hotels in Houston, Texas, United States
    Reviews
    • All (69)
    • Business (15)
    • Romance (5)
    • Family (5)
    • Friends (4)
    • Other (40)
    4.2 / 5
    Excellent

    Score breakdown (from 69 reviews)

    • 5.0
      (33)
    • 4.0
      (22)
    • 3.0
      (8)
    • 2.0
      (4)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      4.6
    • Service
      4.3
    • Comfort
      4.3
    • Condition
      4.0

    Reviews: Overall

    • < Previous
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    Marriott Hotel West Loop by the Galleria - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in May 2013
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    4.0 / 5
    Excellent
    "just overnight"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The room was fine, quiet enough even though it oddly wrapped behind the elevators. Room was clean and comfortable, bathroom on small side. Lobby under reconstruction, so nothing attractive about entry or lounge areas at present. Staff were all very friendly and helpful.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    travlin
    US

    Marriott Hotel West Loop by the Galleria - Houston
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Trip with friends
    May 7, 2013
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    3.0 / 5
    Good
    "Room for improvement"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Nice Hotel overall. There was some construction going on downstairs - which is probably why I got a cheap rate. The room was ok. I had specifically asked for a non-smoking room, but the room I got clearly had an odor of cigarette smoke.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    4.0 / 5
    Excellent
    "Great service. Noisy highway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Great service. Room service was prompt and very good food. The bathroom had an awkward floor plan. Defiantly a one person nth with only one sink
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    4.0 / 5
    Excellent
    "Good hotel."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Overall good experience. Didn't have time to try inside pool, but concerned that water too cold. Ran out of time to try Greek restaurant across the street.
    Genuine Hotels.com guest review
    Business trip
    Apr 18, 2013
    RH
    US

    Marriott Hotel West Loop by the Galleria - Houston
    3.0 / 5
    Good
    "Convenient location.Beware of hidden charges!"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    Overall somewhat disappointing. Location is convenient to most things.Hotel is undergoing construction, what looks like already for some time, very annoying the noise and having to walk around all that to get places. Beware, hotel charges for every minor thing unreasonable amount of money (plus tax) which, then raises the cost of your stay significantly. […] Unreasonable amount for parking, as well as for use of the internet. Coffee and water in the room was never replaces for 2 people, just one. Rooms were clean and bedding very good. Read more
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    Anastasia
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Good location , friendly staff. Would go back again.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    Julie
    US

    Marriott Hotel West Loop by the Galleria - Houston
    4.0 / 5
    Excellent
    "Convenient Location"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Consistent quality as expected from Marriott. This location is very convenient to everything in the Galleria area. The staff was very professional, personable and ensured that we had everything we needed. The restaurant was good, not the the best we had at a Marriott, but about average. This location is undergoing a remodel, but it didn't interfere […] with our stay. Read more
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Apr 9, 2013
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding
    "Would stay here again!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Great hotel, great location, we all stay here just about everytime we go to Houston.
    Genuine Hotels.com guest review
    1 night trip with friends in Mar 2013
    Danny M
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding
    "Nicest staff I've ever come across"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This is a really cool area to stay in - lots of food in walking distance, the giant mall is super close, and hotel has a free shuttle to take you anywhere within 3 miles. The entire staff was amazingly nice from the concierge, drivers, greeters, and even the bartender. Great stay.
    Genuine Hotels.com guest review
    4 night trip in Mar 2013
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    2.0 / 5
    Fair
    "Not Mariott"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Horrible
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    Thi
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    4.0 / 5
    Excellent
    "In a great area, but crammed between other bldgs"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    the hotel was fine, they can not turn off incidentals and getting cash from their atm is not worth it, charges a $4.50 fee and only lets you withdraw $200 at a time so that they can prevent you from paying cash and rake in the fees i guess. the hotel staff is polite but sometimes it seems forced, also the breakfast is not worth the $18 or so per person […] they charge you, i had way better breakfast for way less in other 4 star hotels Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    Luke
    US

    Marriott Hotel West Loop by the Galleria - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Mar 2013
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Good service and food. Needs an upgrade
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      5.0
    We used the shuttle service and had to call 3 times to be picked up! We waited for 25 minutes or longer.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Just fine, would rebook next trip down.
    Genuine Hotels.com guest review
    2 night business trip in Jan 2013
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding
    "Easy to find and ammenities galore!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    I took my family for an overnight trip to attend an expo event at Reliant Center. This hotel is noticeably old. But the food was good, the indoor pool was clean and the sauna was a blessing to use at the end of a cold winter day. The rooms were clean and the bathroom fixtures have been updated. I highly recommend this hotel.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Marcus
    US

    Marriott Hotel West Loop by the Galleria - Houston
    3.0 / 5
    Good
    "Weekend stay"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    The Hotel and staff were very nice. The only flaw was that the vent in the restroom didn't work which cause our room to steam up very quickly. Overall it was a nice stay.
    Genuine Expedia guest review
    Other trip
    Dec 17, 2012
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    2.0 / 5
    Fair
    "Dated"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    This hotel is old and dated it shows from the loony to the hotel room.
    Genuine Expedia guest review
    Other trip
    Dec 9, 2012
    Richard
    US

    Marriott Hotel West Loop by the Galleria - Houston
    4.0 / 5
    Excellent
    "Great Hotel for a Business Trip"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The staff at the check-in desk were very helpful, primarily Kristina. She immediately took over and find the best room for us and provided exceptional customer service. The resturant waiter was also very friendly, accommodating and exceptional. I would recommend this hotel to others. The only issue is that the elevators are old and slow. The room was […] also a bit too small. Location was great if you are driving and in/out access to the freeway superb. Read more
    Genuine Expedia guest review
    Other trip
    Nov 13, 2012
    El Cid
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Oct 2012
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    4.0 / 5
    Excellent
    "Friday night get-a-way!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Had a great stay at the Marriott from the time I drove up to Valet, the front-desk and all the employees we encountered. Excellent room, comfortable bed and great breakfast the following morning. I highly recommend this hotel. RjP
    Genuine Hotels.com guest review
    Other trip
    Oct 8, 2012
    Robert P.
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Oct 1, 2012
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding
    "Great stay!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I got the room for my best friends bachorlette party. When I first enter the hotel, everyone greeted me with kindness and welcomed me and my friends in. We checked in, went to our rooms and it was more than I expected. The beds were perfect, sheets was comfy, and the layout was great! Totally recommend if you staying for a business trip or just a quick […] getaway. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Sep 2012
    NKT
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding
    "Perfect location, great neighborhood"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel is located close to shopping, dining, and the hospital district. Pay attention to the rate you choose so you can remind the hotel that your parking is already paid for. :(
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    Richard
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Staff was friendly and accommodating.
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding
    "Excellent area for entertaining older kids"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The room was in excellent condition and comfortable. Amenities were great. The pool and sauna provided hours of fun for the teen kiddos. Location was perfect for setting out on foot - close to food, shopping, entertainment. Hotel staff was friendly and accommodating.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2012
    Amber
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding
    "A GOOD TIME WAS HAD BY ME"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Greeted by the Manager and his MAIN Staff (managers) on Tuesday Nights... Went to every length to make sure we were accomodated in the best fashion.
    Genuine Expedia guest review
    Other trip
    Jun 1, 2012
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    4.0 / 5
    Excellent
    "good location"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    All in all a good stay. At first was placed in wrong room, but very quickly corrected. Parking can be a long walking distance. The bathtub is very small, even though it was designed for handicapped. Which we weren't. Great response from hotel personnel regarding extra towels and other items. Walls are very thin, can hear regular conversations through […] walls. The bed was very comfortable, with extra pillows ...nice. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Apr 2012
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    2.0 / 5
    Fair
    "A bit of a let down"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    From the reviews and pictures of the hotel, I thought I had found a great place to stay as a "treat" for us. Normally we will just stay in a simpler, and much cheaper, hotel when we travel, but I thought this would be a nice getaway. Although the bed was comfortable, I don't believe our stay or the hotel itself justified the amount paid at all. The […] room overall was cramped, and my view was of the side of a building from all angles. And to have to pay for parking to stay at your hotel doesn't make sense to me, and we almost got charged for parking even though our reservation was made to include it as a "special". I for one will not be making another reservation at this hotel, I wish I had stayed elsewhere for our weekend. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding
    "Most helpful"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel staff was most helpful - they mailed shoes to me I had left in the room. The bed linens were quite nice and the bed was very comfortable.
    Genuine Hotels.com guest review
    4 night trip in Mar 2012
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    3.0 / 5
    Good
    "Marriott Hotel West Loop by the Galleria"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    Most of the staff were very pleasant. We had difficulty getting service the second day we were in the restaraunt for breakfast. The first night we were at the hotel the parking attendants informed us of free car service to area shops/restaraunts. We had no problem getting to the place of our choice, but it took them 45 minutes to come and get us after […] we called for pickup. They had a new driver who was asking us for directions on how to get to where we were; and we are from out of town. Hello GPS!! Also the room has smoke detectors that I appreciate, but the light that shines and blinks on it reflected off the mirror located in front of it and it looked like a small lightening bolt in our room ALL NIGHT!! The last issue we had was the fact that the indoor pool was one of the main reasons we chose the hotel for our stay. The temperature in the indoor area was very frigid. So frigid that we could not stay in the water for very long and other non-swimmers were covered in towels (non-swimmers who had never gone into the water) in order to stay warm. When we addressed the front desk with these issues we received an apology and an offer for a discount off snacks in the "store area". There were definitely things left to be desired in our stay. We love Marriott hotels, but we will definitely stay somewhere else on our next visit. Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2012
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding
    "The room was NOT AVAILABLE at check-in!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    My family of 5 (3 kids) planned the stay and paid for it up front through Hotels.com for a two queen bedroom but when got there there was none available!! What a start of vacation!! Is been 13 days and I still haven't received the credit back from Hotels.com The people at the hotel were very helpful and courteous.
    Genuine Hotels.com guest review
    2 night trip in Mar 2012
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding
    "Spring Break delight"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    My wife, two little critters and I spent three amazing days at this Marriott hotel. Location is simply excellent!
    Genuine Hotels.com guest review
    2 night trip in Mar 2012
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding
    "On the floor"

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      5.0
    • Condition
      5.0
    Some of the staff there need to be retrained in customer service.Room given away given 1 king size bed for five people.
    Genuine Hotels.com guest review
    2 night trip in Mar 2012
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    1.0 / 5
    Poor
    "Poor Customer Service"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Submitted Concerns with Hotel Staff regarding room not fully cleaned at check-In. I had to personally clean out the refrigerator and remove towels from bathroom. In addition, experienced A/C issue upon Check-In and reported the issue several times. At bed-time, the A/C completely would not operate. The night security checked it multiple times and flip […] the breaker but no change. He then sent up a fan and reported it to the front desk. Nothing was done about the A/C, no formal apology fo rthe discomfort this caused and no assistance from the staff or Director of Operations was offered at that time. They refused to assist me and inturn gave me a business card and said to send a email because they were busy and did not have time to speak with me. I believe I was just as a valued customer as the others and was "blown" off. This did not show professionalism nor a positive representation on behalf of the Marriot Hotel.. I felt this was demeaning, discriminating, disrespectful, and rude. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    4.0 / 5
    Excellent
    "spring break weekend"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The rooms were clean and the beds were comfortable. We were there over-night on a spring break weekend and the hotel was full of guests but everything was clean.
    Genuine Expedia guest review
    Other trip
    Mar 20, 2012
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Mar 2012
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2012
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding
    "HOUSTON TRIP"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    NICE PLACE TO STAY. I ALWAYS TRY TO STAY AT THIS HOTEL WHEN I AM IN HOUSTON
    Genuine Expedia guest review
    Other trip
    Feb 28, 2012
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding
    "Great Stay!!!Houston Tx Galleria Area"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This hotel went above to serve my family during our stay. Our room that we thought we were going to get was unavailable so we were upgraded, at no extra charge, to a top floor room. The type of room that requires a room key in the elevator to access the floor. My family was very impressed with the room. The maid brought up an extra bed, changed the […] sheets on the hideaway bed and turned down all the beds. It was the most amazing hotel and the service was great. If you go to Houston, stay here!! My family highly recommends it. Great job!!! Great Staff!!!! Read more
    Genuine Hotels.com guest review
    1 night business trip in Jan 2012
    Joe W
    US

    Marriott Hotel West Loop by the Galleria - Houston
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      3.0
    It look to be a lil older but nice .... I think tha bar area could use a lil work
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2011
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Dec 2011
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding
    "Very comfortable room"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very clean and comfortable room. Excellent mattress and linens. Like the fact that the A/C is at the ceiling level. Many hotels I stay in have floor-level units that blow hot/cold air in your face. Caveats: parking and internet are not typically included in the price. Parking garage is a walk (inside the hotel) from the lobby / main elevators.
    Genuine Hotels.com guest review
    2 night business trip in Oct 2011
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Sep 2011
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding
    "I loved it!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Aug 2011
    A Traveller
    US

    Marriott Hotel West Loop by the Galleria - Houston
    5.0 / 5
    Outstanding
    "Everything I asked for and more!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I requested upper floor with a view and they provided the best! Everyone was kind and helpful. Fast room service and maid service was great.....forgot to tip the maid, dang it!
    Genuine Expedia guest review
    Other trip
    Jul 11, 2011
    Michael W
    US
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