DoubleTree by Hilton Hotel Pittsburgh - Green Tree - Pittsburgh

We love this hotel because it is close to all of the hot spots of Pittsburgh. The hotel has a shuttle too which is great if you don't want to drive. The hotel is clean and the people are very nice. Every time we are in Pittsburgh we will stay here.

Genuine Hotels.com guest review

The room was clean and comfortable and close to downtown. The staff was very helpful.

Genuine Hotels.com guest review

Wireless service in room was fee-based. The "business center" was in an open corridor. Not good for a business trip or for someone who uses the internet regularly. Food was awful, and the recommended eatery was worse. Facility undergoing renovations.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It is a terrible thing when you have to call from your cell phone to the hotel main number because they won't pick up when you call from the room !

Genuine Hotels.com guest review

To start out, when I arrived at the hotel there was construction at the entrance which caused a traffic jam. Then, when I went to the front desk the woman checking in guests was very pleasant to the lady in front of me; unfortunately I did not receive the same treatment. I am 25 years old, but look much younger; because of how young I look I was given […] an attitude and was treated as an inconvenience. As I drove my car around to the tower my room was located in, I noticed the trash outside of the entrance was overflowing and there were several full trash bags sitting beside it. Then, in the stairwell there was broken glass and trash. Next, I noticed several plates sitting on the floor outside of rooms waiting to be collected. At the time I assumed the glass, trash, and plates were recent occurrences; however, my boyfriend and I left the hotel for about four hours and when we returned, the messes were still present. Also, there was a very large hockey team staying on our floor. They were extremely loud and obnoxious, so my boyfriend went to the front desk to complain about our entire experience up to that point. The only thing offered to him was free WiFi, which was already advertised when I booked the room. Lastly, at about 8:00 a.m., a man knocked on our door asking to clean our room, even though we were not required to check out until 11:00 a.m. The only thing that made our stay the least bit enjoyable was the cleanliness of the room. Read more

Genuine Hotels.com guest review

it was nice

Genuine Hotels.com guest review

Hotel is under renovations. Will be very nice when done. Things are kinda chaotic at the moment. Check in was in a meeting room in the back. We had to wait 1/2 hr for our room to be ready. Had drinks at the bar.. 2 drinks $19 bucks!! No luggage carts available. We were sent to the wrong floor. Arrived at room

Genuine Hotels.com guest review

The stay was good. The receptionist was friendly and I like to free hot cookie part of Doubletree hilton.The only disadvantage is you don't get free wifi in your room which I would think should be a default option. Apart from that everything was good

Genuine Hotels.com guest review

Was a really nice hotel however they were doing a good bit of renovations. Also windows are very thin and if youre on the lower floors you can hear everything outside. There was a wrestling thing there at the time of our stay (they are apparently the hotel for this wrestling thing every year) and all we heard all night was people in the parking lot […] talking and laughing for hours. couldnt get much sleep. Read more

Genuine Hotels.com guest review

Bed were hard. We asked for a cotte and was denied. Customer service pretty rude. My family wouldnt ever stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

hotel under heavy reconstruction. it will be lovely in august, so i was told. the individual room was very nice, the building-in which it was sited....no so very, for now. Noting these construction issues online would have been honest, but would probably cost business...i'll stay there again on business, hopefully it will all be up and running well […] soon Read more

Genuine Hotels.com guest review

Lobby and common areas under renovation. Rooms were updated and spacious.

Genuine Hotels.com guest review

Will be a very nice Hotel when done. Entrance is on opposite side of where the restaurants are right now; long walk. Printer wasn't working to print out boarding pass. Would stay there next time I'm in town though.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

the bathroom could use updating but otherwise it was wonderful

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel is being renovated but was very clean and up to date. Staff was very friendly and helpful.

Genuine Hotels.com guest review

overall the stay was fine. one day we received no housekeeping. the hotel is under construction. the shuttle service is great.

Genuine Hotels.com guest review

The Good: The Customer Service at this location was superb, everyone was friendly, courteous, and expedient. The Bad: Several rennovations caused power outages, loss of hot water, and room tempature. I was moved promptly the next day. The Real Good: Room Serivice Food was some of the best I've had *ever*. The Real Ugly: Something has got to be done […] with the overuse of holds on the debit cards. I was told a specific hold , only to have double be held for two days. Read more

Genuine Hotels.com guest review

The hotel was under construction but it was not listed on the website. The electricity didn't work for half the day I stayed. I left a day early after already aging for two days.

Genuine Hotels.com guest review

First of all the building was under renovations, so the building was very airy and cold. Second of all, the fire alarm went off at 11:15pm and it was false. The restraunt in the hotel was under renovation and there were only 3 tables. Not satisfied, won't return.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Over all is good. No variety in the restaurant and the rooms did not have a microwave , kitchenette.

Genuine Expedia guest review

The room was clean and comfortable. The staff and polite and responsive. The bathroom was a bit too small. I didn't like inhaling the dust. I think it should have be noted on the hotel's website that the hotel is undergoing renovations and the pool was closed. I think this was deceptive.

Genuine Hotels.com guest review

Good location - 5 mins from downtown and Station Square. Hotel shuttle was easy to take.

Genuine Hotels.com guest review

I can say I enjoyed my stay at the Double Tree. The service was quick and polite and came with an awesome cookie. The hotel still was under very light construction (where we stayed) which only effected three hallway, not the room. The bed, the flat screen, and.the bathroom were very generously sized. It's also next to the Parkway (but still very quiet) […] and near to the Greentree on-ramps and Downtown. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I was disappointed that the WIFI was free only the first day considering all of the places have connections free. The staff was very curteous, and we will probably stay there in the future.

Genuine Hotels.com guest review

Disappointed in that the hotel was being renovated and pool was closed and we didn't find out about this till check-in...had I known this when we booked I would've chosen another hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Lots of friendly people on staff. Close to freeway and short cab to North Shore area. Convenient Shuttle for Steelers game.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was in the process of doing some major construction, despite all of this my stay was great though! Was greeted at check in with warm chocolate chip cookies and throughout my entire stay the staff was beyond accomodating to our requests and extremely friendly in all aspects. Would definitely stay here again.

Genuine Expedia guest review

My spouse and I were in town for a Steelers game. Hotel was a good location, reasonable cost and the beds were super comfy ! Use of the hotel shuttle to go into the city was great. We would definitely stay here again.

Genuine Expedia guest review

This being December of 2012, I expected a better assortment of decorations for this time of year. I love to sit among decorated trees, crowned with strings of lights, with several broad leafed plants that patiently wait for your attention. The smell of fresh baked snickerdoodle cookies, that seems to linger around the leather chair you are sitting in, […] as you read the morning paper. Here is what you do get. A nice lobby with half of what I said. We were greeted and treated well, in our 2 day stay. Keep in mind that this hotel is still being renovated, and at times you will have to walk through those areas. Are you tired of having to park far away from your room? We stayed in room # 537, with seldom used parking spaces just about 25 to 30 feet away. The Hotel shuttle will take you to most places in the city. Within 10 miles, it is $5 per person, each way. We saved over $40 in city parking costs, and the drivers were professionals. Now, quickly. The hotel beds were the best that I have ever slept in. The bed covers made me feel weightless. Nice sized TV. A very comfortable chair (leather?). Great hot water, and water pressure. The bathroom counter, for your makeup and other things, is a bit high. Lots of places to eat, from 5 minutes to 15 minutes away. No free Continental breakfast. A fee for using the computer in the lobby. A very small indoor heated pool. Easy access to Interstate 376. Very steep roads at the hotel. review by, jerryandbarb8 Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Hotels.com did not state the pool and fitness room was closed which was a huge disappointment as we specifically booked this hotel for the pool! The hotel was nice enough to be willing to shuttle use to an alternative location but being that we had my 4month old we were not about to drag him out in the cold wintery day after pool use. We wanted the […] convenience of a room and pool in same building :( Fridge didn't work, phone connection issues, and room service was over an hour for a couple drinks. Understaffed, under construction and will be better when everything is complete I hope. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This place was definitely a nice getaway for the night. Friendly staff, clean rooms, etc.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel was great for attending our events in downtown Pittsburgh. The hotel is undergoing some renovation, but if you overlook that it is nice. The restaurant is good, the service is GREAT! We had a very nice dining experience (with a large group of 20+) and our server, Veronika, was OUTSTANDING! Thanks for everything.

Genuine Hotels.com guest review

The hotel was good despite all the renovation work they're going trough. Shuttle drivers were great, especially Kelley

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was conviniently located and the service was prompt and polite. The rooms are clean, confortable and nicely decorated. The beds are so amazingly confortable that for the first time I was able to sleep while staying away from home and awake rested and relaxed. I strongly recommend it.

Genuine Expedia guest review

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Genuine Hotels.com guest review