"Do something about the room heating/AC!!"
This hotel is perfectly fine, especially since Double Tree took over, but why they haven't revamped the climate systems in the rooms is beyond me. This time, as soon as the room warmed up to our desired temp, the A/C would automatically kick in and freeze us out. Made for a bad night's sleep. Last time, my brother's room heater wouldn't shut off and […] it nearly cooked him! Can someone please replace the antiquated system there now with something from THIS century?? Read moreGenuine Hotels.com guest review
"nice for a night"
the room was very nice & clean, the most important thing! The lobby was very inviting & staff was very friendly. The only problem we had was our room was on the second floor next to the stairwell. There was a loud noise that we wanted to verify wasnt going to be running all night so the front desk sent up an engineer to figure out the source of the […] noise. Ended up being the heater in the stairwell, he went in there and fixed it.....until about 3am when it started running again. I happened to be awake and then had a difficult time going back to sleep for the rest of the early morning. Read moreGenuine Hotels.com guest review
"nicest hotel outside of downtown but convient"
It was nice except they made me and my granddaughters move on New Years eve due to...."water leak" later found out it was due to "adult party" in the third tower(my granddaughters are 7/8) I should have been told that way I would not have taken them back to look for the toy they lost!!!!Genuine Hotels.com guest review
"location was very convenient to our activities."
Staff was very professional and friendly. The entire place was well kept and the room very comfortable. We will be staying there again.Genuine Hotels.com guest review
"Easy access to downtown"
Quiet, comfortable, very pleasant room.Genuine Hotels.com guest review
"Not what I'd hoped for"
The staff was friendly and helpful, but the overall condition of this facility was disappointing. And it's located in an inconvenient, not so good part of town. Probably won't consider this location in the future.Genuine Hotels.com guest review
"Well Maintained Hotel"
Good place to stay -- convenient to I-376. We were visiting our son and new wife, and they lived nearby, so it was a very convenient choice for us. Nicely appointed room, with flat screen TV, coffee maker, ample desk area and nice chair to relax in. Even though the hotel had a lot of guests for the Steelers game, it was very quiet at night. We would […] stay there again. Read moreGenuine Hotels.com guest review
"Top of the hill"
It was a wonderful hotel especially for the price on Hotels.com. It was a bit off the path but worth going out of the way for the stay.Genuine Hotels.com guest review
This hotel gas been remodeled and is stylish. It has a nice seating area with fireplace in lobby. Room sevice dinner was good. Room service Breakfast was not as great. I will do the breakfast buffet next time. Water pressure nice in shower. No vent in bathroom? TV and beds nice. free wi-fi. Complimentary cookie. Overall a nice stay here.Genuine Hotels.com guest review
Fine, just a little old, but it was clean. Lots of groups of kids in for the weekend. Room was comfortable enough and clean. This was nothing special but it was fine.Genuine Expedia guest review
Very disappointed!!Genuine Hotels.com guest review
The bathrooms do not have any fans to remove steam. The bathroom door handle fell off three times and the toilet would not flush properlyGenuine Expedia guest review
"Very nice hotel with great ammentiites."
All staff were most accomodating. The hotel was very clean and well maintained.Genuine Expedia guest review
"convenient to out of town work"
Hotel staff is friendly and helpful. The Fitness area and snack area are nice adds. The room is in need of a new bed, too hard! Bathroom door is narrow and opens in the wrong direction.Genuine Hotels.com guest review
I like the fitness area and snack shop. It is good to have at the hotel. The beds are hard and uncomfortable. Rooms need updating a bit, especially Tower 2. Good location and price.Genuine Expedia guest review
No issues with service or facilities. Staff was pleasant and accommodating.Genuine Hotels.com guest review
"Convenient for our stay to visit family"
Clean rooms. Comfortable beds. Great place to stay.Genuine Expedia guest review
"Clean Rooms, no extras."
This hotel was very clean, the mid morning staff left something to be desired... very flat and felt like they were just trying to get us out of the way. Cookies were awesome. We paid the premium rate going through Expedia, cheaper rate would have been acquired going through front desk, also no breakfast included in Expedia. When we spoke to night staff […] they were friendly and comp the breakfast. This hotel could use a new landscaper as the back side of hotel needed some upkeep. Very clean and beds were so comfortable! Read moreGenuine Expedia guest review
it was pleasant. Nice to have a restaurant within.Genuine Hotels.com guest review
good experience, friendly staff, clean room, enjoyed the breakfast,served until 12 noon, great for us late raisersGenuine Expedia guest review
Only there for a night. 10 minutes from downtown, very clean, comfy beds, and had a nice time at the hotel bar. Jamie was awesome! :)Genuine Expedia guest review
"Very clean and updated"
The renovation they did made it look very nice. Still ugly from the outside but beautiful on the inside.Genuine Hotels.com guest review
"Great stay for a football fan!"
Great service, great location, and a shittle to heinz field! Excellent experience!Genuine Hotels.com guest review
The Hilton did not nearly exceed my expecations. Upon arrival around 12:30am, I was provided a room filled with mildew. I contacted the front desk and they offered to change the room but advised me to come get the key to expedite the process quicker. The other room was filled with smoke, a no win situation. The rep at the desk did not offer an apology […] for the inconvenience nor did she appear to be empathetic. The Manager, Mark did apologize but did not seem as sincere. It was eveident why the staff present the way that they do as they say "You Are Only As Good As Your Leader." Read moreGenuine Hotels.com guest review
"Hotel with great facilities and beautiful rooms"
I stayed here for 2 nights as part of a (fairly luxurious) road trip from Chicago to Virginia. At first we only booked 1 night but we liked it so much we booked a 2nd night too. It's a bit tricky to get to as you have to navigate a spaghetti-like network of interstate roads and exits to get there but if the satnav is behaving itself, you get there without […] too much difficulty. It's about 15 mins drive outside of downtown Pittsburgh. The drive takes much longer at rush hour so the second day we left later and treated ourselves to a nice morning swim in the pool. In late September it's quite chilly as half of it is outside but if you're up for a bit of refreshment this could be just the thing. There is a hot jacuzzi next to it any how. The bar area in the evening was fun as everyone was watching Monday night football which happened to be Steelers vs. Bears. The food in the restaurant was quite good - filling but a little on the greasy side (at least the polenta was like that anyway). The staff was very friendly and professional. The whole hotel seemed spotless and well looked after. I would go back again. Read moreGenuine Expedia guest review
"Everything Was Wonderful."
This was a really amazing hotel The staff was so friendly and we were handed two warm cookies that tasted pretty delicious! We had just drove from downtown Pittsburgh, and it was only nine minutes away and super easy to find. The room took me by surprise by how nice it looked. We had a King Size non-smoking room. Our view was not pretty though, it overlooked […] a lower roof and the wall of the other building...that is my only complaint. It is also less than a five minute drive to fast food places. It was a great experience, if I am ever in that area again, I will book it again though I will make sure the room has a nicer view. Read moreGenuine Expedia guest review
This hotel has been remodeled and the rooms and lobby area is beautiful.Genuine Hotels.com guest review
It was a good stay.. But I have to say that the outside of the hotel was anyhting but spectacular. I expected from a Hilton owned hotel. Overall though it was good.Genuine Hotels.com guest review
"Best cookies ever!"
The only downside was that there was a dirty washcloth lying in the middle of the floor when we walked into the room. Other than that, everything was great...especially the cookies.Genuine Hotels.com guest review
"THE Most Comfortable Bed I've Ever Slept In!"
Spent one night; enjoyed the food in the bar plus a very nice chablis. Everything was immaculate in the room. Lovely decor. Spoke with staff by phone; friendly and accommodating. Very personable, professional women at the front desk. Room was spacious (with 2 queen beds). Great AC.Genuine Expedia guest review
"Great accommodations, conveniently located ."
Loved the early morning coffee, nicely decorated. Only drawback was the airbeds. When my spouse rolled over I moved as well. Over all would recommend.Genuine Expedia guest review
"Pleasantly surprised- Would visit again"
My husband and I took a spontaneous weekend trip to Pittsburgh to get away. We were searching for a clean place close to the city with a decent price and a pool. It was tough but we eventually came upon this one and decided to go for it. We loved it and would chose it again if we go back down to that area. It was close enough to the places we wanted […] to visit, very clean and stylish, the indoor and outdoor pools were beautiful as was the hot tube, and the bar was nice as well. Two great surprises I didn't expect: the delicious cookie and the 12noon check out time. Read moreGenuine Hotels.com guest review
Had a great experience and would definitely stay here again.Genuine Expedia guest review
"nice hotel in carnegie"
Nice hotel. Close to everything in pittsburghGenuine Hotels.com guest review
"Good hotel in close proximity to downtown area"
Good experience. Would have been nice if breakfast was included. Prices in Bistro shop were a little high.Genuine Expedia guest review
"Would stay again"
The hotel was great. Had a nice bar that served good food until midnight. The rooms were clean with a very large flat screen TV. My only complaint is the bathroom is very small, blow dryer and iron did not work very well. We will for sure stay at this hotel again.Genuine Expedia guest review
"Nice enough but Under Construction"
The hotel was under construction when we stayed there. The room was nice and there was no noise from the construction. The parking lot was a little confusing to navigate. It was only 10 mins to Downtown without traffic.Genuine Expedia guest review
"close to pittsburgh"
The location is good for getting to downtown. The room was clean, but the temperature in the room was either too cold or very warm before the air would come on. There were no grab bars in the tub and no towel racks in the bathroom. However our family loves the pool .Genuine Hotels.com guest review
The hotel inside was nice, although the thermostat did not work in the bedroom so hot most of the night and didn't sleep. Under construction and quite the mess, but seems like it may have potential when finished. Staff was great!Genuine Hotels.com guest review
Staff was cordial but not friendly. Rooms were not cleaned well during our stay. Sloppy house keeping. Great cookies though, I would stay there again. For the price it was a good hotel.Genuine Expedia guest review
"Love the Burgh"
Very nice place to stay, great location to PNC and many places to eat nearby.Hotel very clean and a very friendly staff.Genuine Hotels.com guest review
It was too much trouble trying to find our room. Foreign desk clerk who was hard to understand. No free wi fi was crazy. No fridge in room-negative.Genuine Hotels.com guest review
Hotel and staff were amazing but the beds were awful. I had to go to my chiropractor as soon as I got home to get adjusted because the mattress was so hard. Desk clerk was awesome and Chef John was amazing!Genuine Hotels.com guest review
Our hotel stay was great, down comforters and pillows, made it feel more like home!!! First visit to Pittsbugh, so much to see and do, so many choices for dining, and shopping malls close to everything as well. Would stay here again.Genuine Expedia guest review
It was a wonderful experience. The staff was excellent and very helpful. Would stay there again.Genuine Expedia guest review
"Chic but just a bit shabby!"
This is a beautiful hotel with an excellent view and surrounded by lush green scenery. For the quality and price of the room I was a bit surprised that there were gravy stains on the carpet and the fifth floor room looked out on a parking lot. Everything in me told me to ask for another room but we were both exhausted when we checked in. Imagine our […] surprise when an impromptu party started in the parking lot at 1am. We called the front desk and they took care of it immediately. Feel like complimentary breakfast could have been provided for our troubles. Read moreGenuine Hotels.com guest review
"Always eat the warm cookies"
There was a lot of construction going on during our stay - the driveway, the parking lot, entranceways, etc. We couldn't park by the nearest entrance to our room because of construction. Hopefully that will be finished up soon. The room was clean, but the bathroom needed some updating to match the rest of the room. The new digital thermostats weren't […] quick to adjust - we would set the a/c to 75 and the room would go up to 77 with the a/c not kicking in. Finally, nothing like ruining your stay with stained sheets. Read moreGenuine Expedia guest review
Newly remodeled. Very nice! The indoor/outdoor pool, gym and bistro were exceptionalGenuine Expedia guest review
"Decent location in PGH."
Very nice hotel. Sunday breakfast brunch a bit expensive if you don't want the two fattening options. And $4 ala cart coffee for one person is too much. There should be a better option for that. No hairdryer in bathroom- difficult. Refrigerator in room a very nice addition. Basically very very nice.Very large hotel w/ lots of spaces to hang out. Pool […] in and out is very nice too. Read moreGenuine Hotels.com guest review
Hotel was clean and service was very friendly!Genuine Hotels.com guest review
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