"A very nice hotel close to everything!"
We were pleasantly surprised with this hotel. Our newly renovated room was beautiful and had a fridge. Our room was ready at our arrival (earlier than expected) which was great! Room was clean and the location was excellent. Close enough to the quarter yet quiet. I am very happy for the amenities we received for the price. I would definitely spread […] the word to others! Read moreGenuine Expedia guest review
"Company Ladies Trip"
We came to New Orleans for a yearly company ladies trip to shop and go to Saints Game. We had a blast and the hotel staff was amazing and very cordial.Genuine Hotels.com guest review
room had a smell; but bearable; there was a big conference taking place and so very crowded, especially in the lobby.Genuine Expedia guest review
Response by Marriott - New Orleans Thank you for posting your review. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to New Orleans.
"Nice hotel! Great view of river and downtown."
Hotel was better than I expected. Been living in New Orleans all of my life and left to work in Houston for last 8 years. Came back for Saints football game and stayed at Marriott. Great choice. Nice view and was able to walk to French quarter, Harrahs and the Superdome!Genuine Expedia guest review
"Marriott is so so in my book..."
Was a little disappointed. Marriott gives reward members nothing. Would stay at the Hilton next time. And they took forever to check me in because instead of canceling 1 night they cancelled my whole stay. Bed was comfy but room has a strange smell to it. Then again, I guess it is New Orleans...Genuine Hotels.com guest review
"$44 a day to park as a guest of the hotel!"
The hotel was conveniently located. The room was nice. The drinks at the bar were very pricey but beware, they charge you $44 a day ( with taxes) to park your car!!! We parked it and never moved it and received a bill for $88 on check out......outrageous!Genuine Hotels.com guest review
"Good Location but pricey"
Hotel room were very clean--bathrooms are very small compared to other hotels in the area. Found the parking overpriced and even though the rooms were clean and beds comfortable, still quite pricey.Genuine Hotels.com guest review
"great location in new orlleans"
came here to attend a conference. Close to most main attractions, walking distance to french quarter/frenchmans st/ bourbon st. Hotel outdated but clean. Staff accomodating.beds comfortable.Genuine Expedia guest review
Response by Marriott - New Orleans Dear TONY, Thank you for sharing your feedback from your recent stay with us. We are pleased to hear you enjoyed our proximity to all downtown big easy attractions. We have just begun a complete room renovation which consists of a brand new Marriott design, this will certainly address some of the concerns you experienced with our decor. We would be delighted to host a future stay of yours and exceed your expectations.
"Excellent stay. Great price"
Booked stay last minute. Exceeded my expectations in every way.Genuine Expedia guest review
"GREAT LOCATION BUT DIRTY"
I love the location and as they say location. location, location. The lobby was beautiful and that is where it stopped. The room and window was filthy and upon getting up the next morning and throwing back the top sheet it was "filthy" and not by us! When I brought it to the front desks attention I was met with the question "are you checking out?" There […] are lots of options of places to stay in and around that area. I think I would choose somewhere different in the future. Read moreGenuine Hotels.com guest review
Response by Marriott - New Orleans Dear Shelly, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the New Orleans Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not providing you with the service that you desrve. We have shared your feedback with the appropriate hotel teams to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to New Orleans. Sincerely, MICHAEL ROSENBERG Guest Relations Manager New Orleans Marriott
it was excellentGenuine Hotels.com guest review
"Great staff! Great location!"
The staff at the Marriott on Canal St. might have been the highlight of our stay. Everyone went out of their way to assist us. The rooms were clean, the bed was SO comfortable, and everything was in walking distance, even for me at 30 weeks pregnant. We were in town for a NO Saints game. We checked out on that Sunday morning, left our car in valet while […] the Bell held our luggage, and went to the game via PediCab. It was easy to to claim our car and luggage afterwards and get back on the road home. Read moreGenuine Hotels.com guest review
"Friendly Staff- Beautiful View"
I got booted from the Hilton while attending a conference. The hotel wasn't at fault, (corporate scheduling error), but they didn't offer a solution.. So I booked at this Marriott, and was so grateful to meet with people who appreciated my being there. Everyone from the front desk, housekeeping, security and doorman welcomed me and said they were glad […] I was there. Big change from the experience earlier in the day. The room wasn't super large but was comfortable, and the bathroom was spotless. And the view from the 27th floor was gorgeous, especially at night. Read moreGenuine Expedia guest review
"great atmosphere close proximity to conference"
great enjoyed, really close to the hotel that was hosting the conference, overflow hotel actually better than host hotel TO MEGenuine Expedia guest review
I rate room comfort a little lower as the rest of the survey areas as the thermostat did not seem to maintain a constant temperature. The hotel was well prepared Sunday morning to handle storing everyone's luggage for the day.Genuine Hotels.com guest review
Great location! Blocks from everything! We will definitely stay again!Genuine Hotels.com guest review
Everything was better than expected and the room had an awesome view. For the price it was better than expected.Genuine Hotels.com guest review
Amazing location. I LOVED this hotel. I travel to New Orleans a lot but have never stayed here. From now on this will be my #1 hotel to try to book when I am in the area.Genuine Hotels.com guest review
Had paid extra for concierge level room but it was closed from noon Fri. until Mon. am Hotels gave me breakfast vouchers for Sat. and Sun. which was acceptable. Very convenient and walkable to French QuarterGenuine Hotels.com guest review
"Great New Orleans location"
Marriott New Orleans is located on Canal Street with easy walking access to Riverwalk and French Quarter. The hotel furnishings are updated, but the age of the hotel shows. We ate at the hotel restaurant for a late dinner one night and our whole group enjoyed the food. As far as a Marriott property goes, it is adequate, but you can't beat the location. […] I would stay here again. Read moreGenuine Hotels.com guest review
"Wouldn't go there again."
The lobby was very nice, the room was worth about $75.00 per night. I ask for different room but, I was taken to one that was identical but on the corner, I ask for a credit, no way the front desk clerk responded. She also said renovations were starting in (3) weeks, she knew the room was over priced, but still refused to give me any credit for my stay. […] I'm a Realtor and in November there is a convention in New Orleans and you bet no Realtors in my office will be staying there or anyone I know. I'm very disappointed, if you wish to call me please do so @ 916-425-0125. Lee Morse Read moreGenuine Hotels.com guest review
The hotel's front of house is very nice. The rooms are clean and the beds are comfortable but the bathrooms are tiny. They're nice/clean bathrooms but a little more area would have been nice. Best thing about the hotel is the location. Two blocks from Bourbon Street and 2 blocks from Harrahs, what more could you ask for. Room service was also great, […] food was tasty and they were quick. Read moreGenuine Hotels.com guest review
It was good. However, the ac in our room was not working great. It was ok, but not cooling like it should.Genuine Hotels.com guest review
"Most beautiful view of the Mississippi River"
The Marriott is so conveniently located to French Quarters, best restaurants, casino, trolley rides and relaxing view of the Mississippi River. Professional hotel employees with very much focus on customer service. Enjoyed the trip because of the true Southern Hospitality.. The river view was so entertaining and everything in the hotel and city is affordable. Love […] New Orleans.... Read moreGenuine Expedia guest review
Room a little small. Everything appeared to be in good shape. Restaurant (I had breakfast only) very good.Genuine Expedia guest review
Only thing is the rooms are so large and I feel like there is a big need for a fridge is each room.Genuine Hotels.com guest review
"Almost All the Comforts of Home"
Really the only downside was not having a fridge and/or microwave in the room. This is one of the best food cities in the country and we couldn't take leftovers with us from any of the wonderful restaurants. Also, the hotel's room service and restaurant left something to be desired. The food was not that great and was WAY overpriced.Genuine Hotels.com guest review
First time at the Marriott in New Orleans and loved the stay. Great location cause its central to sliced to everything. Standard room is small but if it's a weekend then you shouldn't need to be in the room much.Genuine Hotels.com guest review
"Labor Day Weekend"
Went over Labor Day weekend and was extremely pleased with the location and ease of getting into into the French Quarter. Will definitely go back again.Genuine Hotels.com guest review
Took a while to get our car every time, almost 10 mins each timeGenuine Hotels.com guest review
Nice stay at the Marriott. Only issue I had was some unannounced maintenance/drilling in the hallway for part of the day while trying to sleep. Hotel management offered to move us to a different room but since I was checking out early the next morning, I didn't bother. Convenient location, clean hotel, responsive service.Genuine Hotels.com guest review
great location and very helpful staffGenuine Hotels.com guest review
"Pretty good but hot water issues"
Overall I was pleased with my stay at this Marriott. The room was nice and clean and good sized. The staff were all very pleasant and accommodating. My only complaint was the hot water, or lack thereof. Every time I took a shower, it took at forever to get hot water. On Saturday night, the water never got hot but rather stayed at a barely warm temperature. […] Other times the water did get hot but after waiting like five to ten minutes. This needs to be fixed because even on a hot summer day, one still expects to have a nice hot shower! Read moreGenuine Hotels.com guest review
Room was clean and really liked the travel size toiletries this location had. Staff was very friendly. Really thought this place had the best housekeeping staff of any hotel I've stayed at so far in Nola ... Only downsides, the bed wasn't very comfy and the room itself just looked outdated. Fridge also would've been nice, a room safe tooGenuine Hotels.com guest review
"Good sevice and Good Location"
All the staff was friendly and helpful. It was in a great location. I would stay there again and again.Genuine Hotels.com guest review
Was very pleased with my stay it was great.Genuine Hotels.com guest review
It's over priced for the size of the rooms and the bathroom! It's location is perfect if you enjoy the French quarter.Genuine Hotels.com guest review
The hotel was very clean and welcoming. We checked in very late Saturday night and there was a festival in N.O. that weekend. We requested a king size bed when we booked the room (which was only a few hours before we arrived). Upon arrival, we were told that all of the king size beds were taken but that we were being upgraded to a suite at no charge. […] We ordered room service during our stay and the food was great. The location of the hotel is also super convenient. Definitely somewhere I would stay again. Read moreGenuine Hotels.com guest review
"Very good location"
The hotel was very nice. I ate breakfast, and the waitress that served me was so very pleasant and made me feel very comfortable. If I come back to New Orleans, I will definitely stay there again.Genuine Hotels.com guest review
"1 dreamy night"
Stayed one night before going on the Carnival dream, this hotel is in great location to the French Quarter and shops on Canal street. Staff was friendly and very accommodation; especially, Ms.Jewel in the restaurant, who gave my kids coloring card and stickers to play with...Valet parking was super busy and the valets were super friendly despite the […] overwhelming guest coming and going. Doorman greeted all who passed him, and the Hotel had a great vibe about it. Sorry, having kids and them learning about the dangers of smoking just really could not be avoided at this hotel. especially around the pool area.. read on! Read moreGenuine Expedia guest review
Excellent location and service!!Genuine Hotels.com guest review
"Good location and nice rooms!"
This hotel has nice views, location, and clean rooms!Genuine Hotels.com guest review
"Not an issue at all!"
Hotel was great. I didn't have any issues with my stay and will definitely stay here againGenuine Hotels.com guest review
"Very nice hotel, very well situated"
Were three days in N. Orleans very joyful, everything was close to go walking, we were in the french quarter near the river and we went to a swamp tour very good.Genuine Expedia guest review
"Very nice hotel"
Hotel was convenient to all parts of the quarter .. Walking distance to all major attractions. Rooms were clean and well kept. Check in and checking out were simple and easy. All staff were very friendly and helpful. Would stay there again.Genuine Expedia guest review
"Another Marriott Disappointing Stay"
The Hotel is outdated, the room was really very basic with no safe or a fridge, Self parking is outrageously priced, room did not get cleaned until we have made a few calls & I ended up going down to speak to the manager....this is really pathetic to say the least.Genuine Expedia guest review
Response by Marriott - New Orleans Gus5011, Thank you for taking the time to post your review about your recent hotel experience. We are pleased to hear you found out property to be a central location for all of the Big Easy attractions. It is unfortunate you did not feel the same way about our guest room, and I apologize for any inconvenience it brought to you on your trip. In the coming months, the hotel will undergo a complete room renovation with a chic design that will consist of an in-room safe and refrigerators in all of the guest rooms. Please accept our sincere apologies and allow us another opportunity in the future to exceed your expectations.
We live nearby and frequent many of the hotels in the city. We like this one because it is very convenient as far as the services offered in the hotel as well as the location. We will stay here again.Genuine Hotels.com guest review
Hotel was fabulous, staff very helpful, location is perfect!Genuine Hotels.com guest review
"really cozy atmosphere"
Everyone was very pleasant and helpful. The only complaint that I have is that there wasn't a fridge or microwave in the room. That would have made my stay more pleasant. Overall, I would recommend this hotel to others.Genuine Hotels.com guest review
Very nice, parking is still high considering your a guest at the hotelGenuine Expedia guest review
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