"Nice hotel close to the beach"
The hotel was good but too expensive for what it was worth. The rooms and facilities are not as nice as I expected for the money.Genuine Expedia guest review
The hotel was okay, but we booked the room for 4 people and all they had was a king bed and then they were going to charge us for a rollaway. This was very disappointing especially because it was 4 adults. When we told them we had booked for 4 they told us that since we booked through hotel.com we could not be guaranteed the room that we requested because […] they had already been taken by their other customers. What an uncomfortable first night that was! Read moreGenuine Hotels.com guest review
All friendly staff and clean room, I stayed with my two sons we are very satisfactory.Genuine Expedia guest review
"An Oasis in Orange County"
An Oasis in Orange County. I have been to many resorts and this one is right up there with many amenities and a frlendly staffGenuine Hotels.com guest review
"Not disability friendly."
We had to walk forever to get to a room. My husband and I both use walkers and the walk was hard.Genuine Expedia guest review
We had an AMAZING time that Marriott - the staff were incredible and the hotel was perfect! We were living in the lap of luxury during our stay.Genuine Hotels.com guest review
"Bad room but great buffet breakfast"
Double beds are too small for two people. disappointing room.Genuine Hotels.com guest review
"What a viiew"
Amazing view, friendly staff, nice location. Nice town, tiok the mini ferry to balboa, Great warerfront restaurants. This is the placeGenuine Expedia guest review
"Great spot for the middle of Newport"
This was a great place to stay for a vacation in the OC. It's very central to everything, including restaurants, beaches, Disneyland, and obviously shopping (it's right across the street from a huge mall). There is a Whole Foods across the mall, so you can grab a quick bite if you get tired of sitting in a restaurant. The hotel itself is quite nice, […] with updated designs and friendly staff. There's a Starbucks in the hotel, but it's one of those "franchise" style ones, which means slow service and not the same Starbucks service you're used to. We stayed in the main building, which is shaped like a giant square with a courtyard in the middle of it. The courtyard is quite echo-ey, so good luck taking a nap in the middle of the day. It's quiet at night, so we didn't have trouble sleeping, but you can definitely hear what's going on outside. The other issue is parking. They charge something like $20-$25 a day (which is insane in the land of parking lots). You can avoid this by parking in the mall lot during the day and parking on the street right in front of the hotel at night. It's free from 6pm-8am and it's literally a 10 ft walk from the self parking. Read moreGenuine Hotels.com guest review
Terrible concierge service Asked for the fridge for one week , not given even though I had two rooms booked for the family High Internet chargeGenuine Expedia guest review
"Close to our event."
Clean, quiet, and accommodating!!! Room was very clean and updated. Parking was expensive but understandable.Genuine Expedia guest review
Not impressed with the rude staff, lacked customer service. Overpriced for what you get. Would never recommend or stay there myself again.Genuine Hotels.com guest review
everything was great with an exception of both beds had feather ends sticking out the sheets poking us all night made it hard to get to sleep.Genuine Hotels.com guest review
"Not worth the money... I"
Hello. This Marriott is a big convention hotel. Its next to Fashion Island, a very swanky fun mall and it sits on the Newport Beach Country Club golf course. Beautiful views of the Pacific. Those are draws for this hotel. The service was great too, except any time you call for room service, the hotel operator or to get your car, you get an answering […] machine telling you to wait for the next operator. The waits were very long and aggravating. Not what I expect from a high end Marriott. Also, the room was not in good shape. The walls and woodwork were scuffed and the bedskirt was torn and dirty. I realize its a big covention hotel and you have to expect some of that, but for the money... don't do it. Treat yourself to The Island Hotel, around the corner. MUCH MUCH better!!!! Read moreGenuine Hotels.com guest review
"Nice Hotel. Close to the beach."
We were suppose to stay at another hotel but they didn't have our reservations. So we ended up @ the Marriott. Very nice hotel. Staff were very kind, specially the lady that checked us in. Great place to stay.Genuine Expedia guest review
"NICKEL AND DIME!"
Was very disappointed to have to pay EXTRA for parking every day $21 a day - OUTRAGEOUS! Then also for in room Internet service $12.95 a day!! The room was OK - nothing to rave about - but not having an option for a room with 2 Queen size beds - ridiculous. 2 average sized adults cannot sleep comfortably in a double sized bed. You only offer 1 King […] bed in a room. What about those with a child or 2 - they are still stuck with doubles. Unacceptable - I will not ever book this hotel again. Read moreGenuine Expedia guest review
"Beach, shopping. restaurants!"
This is our second stay at this hotel and this time we were disappointed in Marriott not offering queen sized beds! The double's are small and very uncomfortable. The kind bed on our previous stay was wonderful. I don't understand why double beds would even be an option for a room expected to sleep 4 guests especially at a Marriott. Other than this, […] the stay was wonderful. The morning buffet brunch was so yummy and the kids loved the juice station! Great location. Read moreGenuine Hotels.com guest review
We enjoyed our stay. The staff is very friendly and helpful. The lobby is welcoming and the outdoor seating area is cozy. The beds are very comfortable. We had a beautiful view of the golf course and would definitely stay again.Genuine Hotels.com guest review
"EXPECTED more than what we see"
It's just like an INN not hotel, nothing to be impressedGenuine Expedia guest review
"Perfect for a Staycation!"
My boyfriend and I are from Los Angeles and we booked this room for a last minute "stay-cation" by the beach. Valet and those in the Front Desk Reception Area were all very friendly and helpful. The room was clean and the bed had lots of fluffy bedding that proved for a good night's sleep! Dinner and drinks in the Lounge were very tasty and affordable […] if you are deciding not to splurge on an expensive dinner, but if you are, they have a restaurant next to the Lounge that would cater to a more sophisticated palate. We had a nice time relaxing and swimming by the poolside. The waiters out there were especially friendly and accommodating. The did not have espresso on their kitchen menu, but the waiter took it upon himself to make a run to the hotel's Starbuck's to accommodate our order. We would definitely recommend this spot and are planning to come back again to book to stay another night and book an appointment at their day spa (The Blu Spa). The menu had a special package that included a massage and facial treatment for only $160! Read moreGenuine Hotels.com guest review
"Nice Hotel, Great Location"
We loved the location...Close to beach and Balboa Island and across the street from Fashion Island Mall (restaurants, shops, movies). Three pools on property, kids pool was great with beach style sand box and play area with ground fountains for kids.Genuine Expedia guest review
"Disappointing for a full service Marriott"
I stay at Marriott's often and was disappointed in this one. Although this is considered "full service" I didn't feel it was. The room we were in was in a tower that looked like it began as a limited service/exterior corridor property. Very noisy - we could hear people outside, above us and next to us. The bed was horribly uncomfortable. The lighting […] in the bathroom poor and no ventilation in the bathroom. No place to get anything to eat after 11pm. Read moreGenuine Expedia guest review
"Close to Beach,shopping,"
Service was excellent. Beautiful Hotel.The restaurant (Sam & Harrys) was awesome. Staff friendly and helpful.Across from Fashion Island and close to Balboa Island. Would definitely stay there again.Genuine Hotels.com guest review
Everything about this hotel made my stay outstanding! I look forward to staying here again:)Genuine Expedia guest review
Beautiful resort. No free wireless internet!?. Overbooked, so we didn't get the room we reserved. Service made up for it.Genuine Hotels.com guest review
"Standout Employee Sums it all Up"
Just wanted to give a huge thanks to JD in the pool area of the Neport Beach Marriott. Of course, it was a busy sunny day poolside and all the lounge chairs were gone. JD came to our rescue, hauling 2 chairs from the spa area (heavy chairs and a lengthy walk). He hustled to do it too, as he was also working the poolside bar. Amazing! He refused a tip […] and did not reveal to me that it was only his second day on the job. This is the kind of attention to customer service that all Marriott employees should model themselves after. We got great service throughout our stay, but JD really stood out. Please extend our thanks. P.S. - We left so relaxed that we are planning to come at least every other month. How about that for ROI! Well done. Read moreGenuine Hotels.com guest review
"Right across the street from Fashion Island- walk"
Room amenities comes up a little short, like no q-tips etc., had a frig & coffee maker, no microwave, room was a bit dark all florescent lights just don't do it . Parking is expensive $21 per day, property is starting to show it's age. Property is starting to show it's age, and seems like they are missing the little stuff, like garbage cans were overflowing, […] all the towels at the pool were used up, cigarette butts around the Jacuzzi, issues like that. For room price we paid, ended up a little disappointed. A lot of weddings going on during our stay. Some late night noise in the hallways. Read moreGenuine Expedia guest review
"Busy hotel ! Lots of rooms so lots of guests"
Very busy hotel, the weekend we visited they had 3 weddings and a birthday party going on. Kids didnt like the pool as its was ice cold. Valet guys all super awesome, one of them even looked after my 4 year old whilst we were packing up the car..Great guys ! The room we booked ( Ocean view double ) was not available ? No reason why, just not available.....So […] they gave us a ground floor room with a view of the golf course....and comp'ed us breakfast and valet packing for the 3 days....so $250 back.. So not bad at all Read moreGenuine Expedia guest review
"a nice little getaway"
Lisa at the reservation desk was incredible. The hotel was nicely decorated as you walk in and the staff were all just great.We ate at the hotel dining room which was delicious and met some fantastic people who were there for a conference. Overall it was a nice experience and did I mention Lisa.Genuine Hotels.com guest review
"A whatever hotel expected more ."
It was a mistake going here, there was nothing expressive about this hotel , wish I had gotten a better hotel .Genuine Expedia guest review
Service was nice, however there was some billing issues that were not correct. I was billed for Valet and a bottled Water that were not used. Had to call back several days later to get it corrected. Check in person could have been a little more helpful, as she did when she walked a gentleman to the area where he needed to go to. She also asked him if […] there was any special occasion, she didnt ask so I TOLD her. She just needs to be consistent. Read moreGenuine Hotels.com guest review
"Easy shopping access"
The location next to Fashion Island was perfect for doing some shopping and then coming back to relax. The downside to my room location was that it was right off the pool and you could hear the music, playing outside at the pool, through the closed door, and it ran all afternoon until about 7 or 7:30. Shouldn't be so loud as to hear it in the rooms, […] or the rooms need double paned doors. Read moreGenuine Hotels.com guest review
"Business travel - nice relaxation"
Was away on business, so when I arrived at hotel I was tired and hungry. Service at front counter very nice, lounge and food great with just enough going on not too loud. Bed was very comfortable and slept well. Air conditioning nice and quiet. Overall great stay.Genuine Hotels.com guest review
"Everything was great except the view"
Everythign was great except the view. The surroundings of the hotel looks great, but they told us our room had a great view of the bay. Well, they were right, if you can get past the view of all the construction they're doing in the back.Genuine Hotels.com guest review
My favorite thing about this hotel is the location. You can see Nordstrom out your window. The hotel is a little tired but they do a good job trying to keep it clean. The bathroom's are super tiny but clean. I would definitely stay here again. No problems at all.Genuine Expedia guest review
The overall room was kinda small but had a nice view. The biggest issue was with the staff which was rude. The room i specifically booked was not available and they did not do anything about it. Also i called down the same night asking about internet, the lady at the front desk said they would comp my interent which was fine, the following morning though […] another lady at the front desk would not comp me the $13 dollars which isnt a big deal but it was the principle. Read moreGenuine Hotels.com guest review
"Newport Marriott is worth the stay"
Great experience. The room was very clean, the weather was perfect. The amenities were as you would expect, and the service for the most part, was excellent. Outside of some valet issues, I thought this was a top notch hotel experience.Genuine Expedia guest review
"In the middle of nowhere"
I chose this hotel for the convenience of the mall across the street. Little did I know that on a Saturday the mall closes at 7. After 7 the town is dead. Nothing in close walking distance to eat. Room service was okay, over all hotel service was excellent & rooms was clean & comfortable.Genuine Hotels.com guest review
"Everything is close by"
The staff was fabulous. I enjoyed every night I was there. Everything is close by you don't have to travel to far. The pool was fantastic. The service was great. I totally recommend this place.Genuine Hotels.com guest review
I had a great stay...I just wish the rooms had a bathtub and mini bar. Other then that the service was excellent and the room was fit for a queen.Genuine Hotels.com guest review
"Excellent place to stay"
This hotel has a great location. Close to the ocean, overlooking the golf course and across the street (literally, walk across the street) from Fashion Island. We booked a room with breakfast included and it was well worth it. You can order from the menu or enjoy a very nice buffet breakfast that included omelettes to order and a juice bar with a variety […] of fruits and veggies. There are restaurants and a movie theater at Fashion Island so you can have a nice weekend getaway at this hotel and never have to even get in your car once you arrive. The only thing that could have been improved upon was the bed. It was not bad but the mattress could have been a little more comfy with nicer linens. I would highly recommend the hotel and will definitely stay here again. Read moreGenuine Hotels.com guest review
"Great walking distance to mall and restaurants"
When we checked in, originally, the staff member told us that he only had a King bed, golf view and no balcony...everything we didn't want. My friend and I were traveling together for the weekend and needed 2 beds, registered online for a ocean view and a balcony. After further review and an actual walk to another option by the staff member..he returned […] with the exact room type we registered for. Thanks to Alex at the front desk...you made our weekend just what we wanted! Read moreGenuine Hotels.com guest review
I did not like that I had to pay $21.00 for parking when I only stayed one night.Genuine Hotels.com guest review
"Expedia travelers receive the "less than rooms""
The hotel and staff were great. The issue is the room they assign to an Expedia traveler is the "less than room". I work for the hotel industry and I know this practice occurs with some chains. However, I did not expect this from the Newport Beach Marriott and Spa. The room the front desk initially assigned me was next to a the very loud ice machine, […] no view, room was dirty and did not the usual soaps, shampoos etc. In all, the room was not ready to be rented. I called the Front Desk Manager and explained my issue. He immediately moved me to another room that was clean and in a better location. My friend checked in a couple of hours after me. She did not have a reservation but the hotel had plenty of rooms and accommodated her. She was in a different tower and had a much nicer room. The rate she paid was $30 more than the Expedia rate I booked months prior. Read moreGenuine Expedia guest review
"I like it"
We spend a weekend in the Hotel, and I have to tell you that we enjoy a lot, the service in the restaurant was so good and also the food .Genuine Hotels.com guest review
Not worth it. I wouldn't return for another stay. Cost on everything.Genuine Expedia guest review
The first room had a great veiw but then the heater was broken and it was a cold day. We were moved to another room with only a partial view but working heater. A little disappointed.Genuine Hotels.com guest review
"Disneyland Hotel Stay"
We were looking for a hotel close to Disneyland. This was a 25 minute drive and not family oriented. This hotel is in a very upper class area and met for conferences. To big, to impersonal, and missing the comfort level. It was clean and elegant, but I really wanted two queens and a roll away or a couch. They have you pay extra for oceanview, do not […] bother it is usually foggy and to far away to care. Read moreGenuine Expedia guest review
"Good central location for travel in Orange County"
Easy access to key roads in Newport Beach; Excellent shower heads; helpful staff; parking was rather expensive considering that a mall was right next door.Genuine Hotels.com guest review
"Nothing for free"
There was a charge for everything at this hotel. I understood why the room rate was reasonable for this place, once you arrive you will notice that the only thing included in the room rate was a good nights sleep. There was not even basic TV. While the property was nice I don't think I would stay here again. I would be better off staying at a place […] that has a higher room rate and at least getting something to watch for free. Read moreGenuine Hotels.com guest review
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