The Beverly Heritage - Milpitas

This dated hotel is very clean and the rooms comfortable, though your grandmother may have been the decorator. My only complaint is that the Internet was inconsistent --one day unusable then other days slow. For a business hotel, this is a significant drawback.

Genuine Hotels.com guest review

I have been staying at this hotel several times every year. The hotel used to be outstanding but is now cutting back on various amenities. No more tea bags in your room. Just coffee. No more glasses in the room either. You just get plastic glasses. Even the bed comforter is gone! The hotel is now trending towards a three star hotel.

Genuine Hotels.com guest review

Very relaxing and quiet place to rest after a grueling day at work.

Genuine Hotels.com guest review

I stayed at the hotel many times, the hotel is great , the room are good, the only problem is front-desk, they need to smile and be more friendly , honestly i felt not welcome when I took the room.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

A very nice hotel, excellent staff. Very friendly and accommodating. If you do not have a car, they provide shuttle service. There is really no place to walk to near the hotel. My only complaint is the breakfast buffet is too expensive for an average to below average buffet. It is too difficult to keep buffet food hot. There was an extra charge for […] a waffle or omelet. Cheaper hotels have good waffle makers with the buffet. Otherwise comfortable and quiet. nice pool Read more

Genuine Hotels.com guest review

I'd like to start off by commending hotels.com for helping me. I had a last minute emergency and had to make a change. Hotels.com went out of their way to contact the hotel and make last minute adjustments on my behalf.

Genuine Hotels.com guest review

Beverly Heritage is a 3-stars + lodging just off of 880 in Milpitas. Comfortable lobby with slightly dated overall facility. The one room suite is great for lodging four because you have a king bed in one room plus a sofa sleeper in the other. The walls are thin so you have to watch your volume/tone. I'd stay there again unless you find a better / more […] reputable facility in the same price range. Read more

Genuine Hotels.com guest review

I really enjoyed my stay here. People were friendly, quiet environment, very clean. The only thing I thought was missing was a microwave and a little fridge.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel and room were clean, very comfortable and new looking. It's in a business area, so had to get in car for food, which was in abundance within a mile. Front desk even gave out a list of nearby restaurants from fast food to sit down places. Even though it was in a business area it was also a clean and safe area. I got a good price and we would not […] hesitate to stay again. If in area again I would not hesitate to stay. Read more

Genuine Hotels.com guest review

The bed was really uncomfortable. Room service does not run late enough.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Perfect for visiting the Great Mall, going to Dave and Busters for a quick get-away. very nice room.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall very peaceful very high quality hotel

Genuine Hotels.com guest review

Hotel is good, rooms are clean and spacious. Only downside (and it's a big one for a hotel in the Valley), the internet connection (wireless and wired) is extremely limited! Each time I was there, the max download speed was limited to 1Mb. Not quite the "high speed" connection you expect to work comfortably.

Genuine Hotels.com guest review

The hotel certainly was well located and comfortable. The only unfortunate item was that all vending machines were out of bottled water. I ended up spending a fortune for a liter of water from the bar.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Perfectly acceptable -- just needed a coffee maker in the room.

Genuine Expedia guest review

Hotel is a bit dated but overall was clean and good appearance. Room was not serviced well - no room service menu, wash clothes or soap. No bottles of water available at front desk and vending machine was empty. Front desk was polite but didn't do anything extraordinary to either locate water or apologize for the room not having soap, wash clothes, […] menu, etc. Will likely stay somewhere else on next trip in a couple weeks. Read more

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Genuine Hotels.com guest review

Rooms need renovation; house keeping not great; found hair in bed .. Yikes. Half of the light fixtures didn't work. Switch didn't work, so you enter a dark room and it took a while to find a working light ... bedside. I was too tired to change rooms. Staff was nice though.

Genuine Expedia guest review

The Beverly Heritage is an older hotel primarily used for by business travelers. It has seen better days but they try really hard to please. I requested hypoallergenic bedding and the housekeeper washed all the pillows in hot water to ensure there was no dust (or dust mites!) that would trigger allergies. When I complained about the room being musty, […] they brought me an ionizer which made a big difference. Unlike most business oriented hotels, the gym equipment is maintained. The breakfast buffet is pretty good particularly if you get it included in the daily rate. On the not so good side, the hotel refused to honor my "i prefer" membership because I booked through Expedia. Read more

Genuine Expedia guest review

nice place breakfast was fresh and delicious. Room was clean but gym closed too early. Would recommemd

Genuine Hotels.com guest review

Stayed two nights. Everything was great. My only complaints were no mini fridge in the room and having to pay for breakfast. Food was good but pricey.

Genuine Hotels.com guest review

Very friendly and courteous staff. Excellent buffet breakfast and great service there too. Bed super comfortable Would recommend and stay again.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The elevator broken on several occasions and the breakfast started too late and there wasn't a "to go" "bagged" option like other chains offer. I was there for work and had to be at my jobsite by 6:30. For these two reason I give an overall rating of 3.

Genuine Expedia guest review

This hotel is Great! Super clean and super quiet. I cant wait to come back!

Genuine Expedia guest review

Excellent breakfast included with the room rate.The hotel staff were all very courteous and helpful. Only issue was bad cell phone reception (AT&T - not the hotel's issue)

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was a good hotel to stay in, but the front desk lady was rude. That was my only complaint.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Stay was great, but the parking lot space is way too small. The room had no cold water in the sink it seems like the know was broken.

Genuine Hotels.com guest review

Great hotel in a beautiful area!

Genuine Hotels.com guest review

We spent one night at this hotel. It is situated in a quiet part of the town. The rooms were clean and the interior was pleasant. The staff were courteous. And the full breakfast included with the room charge was great as well.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I would return.

Genuine Hotels.com guest review

We have stayed at this hotel before and it is great. The staff is great and responsive. The beds are comfortable and the rooms are a good size. The room were clean but they had a weird smoky smell to them. They give you a good quantity and quality of toiletries. We haven't used the pool before but it looks great. The included buffett style breakfast […] is better than you typical hotel breakfast. The best part is the made to order omlettes. Read more

Genuine Hotels.com guest review

The rooms were adequate, spacious, and clean. The breakfast was surprisingly very good with a moderate but good selection of food to choose from. The amenities were generous and pretty good quality. The neighborhood was quiet because it was a holiday, but it could probably get a little hectic during a work week. There is nothing to sightsee around the […] area since it's mostly business, but it is a beautifully kept environment. The shower in our room was HORRIBLE because it drained way too slowly. The biggest complaint is that there are no safety bars in the shower which should be included whether or not the guests are disabled. We happened to have someone who needed that type of assistance, but a handicap room with the safety bars only had one bed, so there would not be accomodations for the attendant. This is the case in MOST hotels, in any price range, so it's not a criticism about the Beverly Heritage. However, this problem should be discussed among the hotel industry and soon. If bars are installed in the showers and handicap rooms, with step in showers (not necessarily the wheel chair rooms) have more than one bed, we would consider staying here again next year for the day after Thanksgiving. Overall, a very comfortable experience. Read more

Genuine Hotels.com guest review

I travel 12~15 times a year, this is the first time that the hotel made me to leave a negative feedback. Honestly I Disagree its a 3.5 star hotel, should be 3 or 2.5. 1. We can hear everything from other rooms - i.e. People were walking around, opening the drawers, sliding the closet doors, taking showers, using coffee machines.....etc. My entire family […] kept waking up every hour. 2. They had no regard for our personal comfort. Their squeaky bed spring probably need to be repaired. It made shrill sound in the middle of the night when my husband or my kid moved. And the worst part – the housekeeper knocked the door by 8:30am 3. We stayed at 2nd floor, and the ceiling was leaking near the toilet, which made the carpet all wet in the next morning. 4. The bathroom is very small, compare to other hotels around the area. 5. Internet speed is slow 6. The latest checkout time is 12:30, and they will charge you after that. Other hotels are flexible and normally by 1pm. I explained that we didn’t have good sleep, so we had to wake up very late. 7. Hotel staff is not adequate. After the complaints I made in next morning, her face was cold and not empathetic. I was surprised and looked at her with my silence, and then she goes “Sorry, there is nothing I can help, you can call our manager on Monday”. 8. The lobby automatic sliding door needs maintenance and keeps from making weird sounds. It’s not a delight experience at all and I won’t return to this hotel. Read more

Genuine Expedia guest review

The staff was very helpful and super nice people! Pool closes at ten, but nobody had a problem letting us stay in the hottub a little longer.

Genuine Hotels.com guest review

Most was fine. I just really disliked the light and fan coming on in the middle of the night when I used the bathroom. It was quite shocking and made it difficult to go back to sleep.

Genuine Hotels.com guest review

The room was nice for the price I paid. i really have no complaints. I don't think the room I got was as updated and new as other ones I have seen but it was still nice.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The Beverly Heritage was probably a fine hotel in the 80's, but it's time to clean it up. The location is fine, and the staff was great. I had no problems at all, but it is in serious need of renovation.

Genuine Hotels.com guest review

This is not the hip, design inspired, cool modern that it presents on the webpage. If you care about aethetics, this is not the place for you. The decor is down at the heel, scarred & scruffy. The staff, on the other hand, were friendly and accommodating. It just needs a face lift badly!

Genuine Hotels.com guest review