Room was excellent, bed was very comfortable, breakfast was great! The pool was big and very nice. Only drawbacks, the a/c was pretty loud. The immediate area was fine, but about two blocks away was probably not the most family friendly spot. Overall, a great experience.Genuine Hotels.com guest review
"Nice place to overnight."
We had great customer service at this hotel and the amenitites were very nice. We were tired and even had dinner at the hotel and it was better than I expected. I would definitely stay there again.Genuine Hotels.com guest review
I hadn't had a chance to research the property , but I saw it listed & it seemed reasonable for the price and ammenities. After checking in, it turned out to be a great deal. The cabana room was very clean, comfortable beds, the pool had an attendant who kept things running smooth. The breakfast was fantastic. A full buffet with everything you wanted. […] The only negative was that it is out of the way of downtown a bit, but near Love Field airport. Good dining down the street. Read moreGenuine Hotels.com guest review
The hotel is in a terrible part of town, and don't even think about trying to go out at night unless it's straight to your car. It is not located as near to popular attractions and locations like it says. The manager checked us in, and put my credit card on file for any incidents. I informed her I wanted to pay cash, and she told me I had to wait until […] checkout to pay. When I checked out, they charged my card anyway, and it was almost impossible to get the charge reversed. After that, I realized they overcharged me almost $50 more than hotels.com said it would cost. I have also stayed at the MCM Elegante in Lubbock, and the two hotels are like night and day. Trust me, go to the Courtyards by Marriott... DO NOT STAY HERE! Read moreGenuine Hotels.com guest review
"Nice Hotel for a girls weekend on the town."
We enjoyed the clean facilities, the pool and the excellent breakfast buffet. Staff was very friendly. We had a shuttle service that took us to the restaurant and night life. It was available until 11 p.m. The hotel is located next door to an IHOP if your looking for a late night or early morning meal.Genuine Expedia guest review
Enjoyed very muchGenuine Hotels.com guest review
Good people that work there, close to Love field and the shuttle service was great getting back and forth to the airport.Genuine Expedia guest review
It is rare to find a FREE shuttle to and from the Dallas Airports, but this hotel has it. You just have to be patient to wait for it; I was told the driver would be there in 15 minutes, but I waited 45 minutes. The very friendly staff worked hard to do their jobs, but there was a lot of confusion as to room assignments. Even though this is a non-smoking […] hotel, my room had to be "aired" as it reeked of cigarette smoke. It was very clean and sweet smelling as soon as I returned from dinner! Very pleased! Breakfast buffet was a real plus as well. Read moreGenuine Hotels.com guest review
I really liked staying at your hotel. The beds and the breakfast was fabulous. We stayed when we flew into Dallas and when we flew out.Genuine Hotels.com guest review
Love this place! Great food, great pool, great bar & great shuttle service!Genuine Hotels.com guest review
The hotel is outdated. The hotel needs some work. Musty smell in hallways and everywhere you look there was thing that needed to be either replaced or fixed. The blackout curtains would not close due to being nailed to a make shift board to hold them up. The upside there was good security with the rent a cop that patrolled the parking area all night […] and the staff was somewhat friendly. Also there is a refundable 50 credit card deposit you have to put up at check in. Read moreGenuine Hotels.com guest review
"Nothing Elegant About MCM Elegante!"
I asked my client in which area to stay during a recent 2-day stay in Dallas and decided to give this property a try - it definitely was my first and LAST time! Because I was driving into Dallas from Houston, I called the hotel to confirm my late arrival (later than 10 PM). I had to call several times since each time a rather nonchalant receptionist […] put me on hold forever. I finally confirmed my late arrival after 3 tries. The property is old and run down and requires a serious remodel. Moreover, the bathrooms show mold through the grout/seal so I was not happy about the state of the shower. Overall, it's a very dated property akin to a 2 star and don't be fooled by the free warm breakfast. Yes, while they offer it it's not worth eating. Skip it and go to the nearby IHOP if in need! Dallas offers many great properties but this is not one of them. Stay away if possible. Also the location and is not good or convenient. Read moreGenuine Hotels.com guest review
"Easy Access to highways"
It was great! The kids loved the pool.Genuine Hotels.com guest review
Hotel staff friendly. Great bar. Hotel clean and great location.Genuine Hotels.com guest review
The hotel would not apply a guaranteed discount to my stay. I was very unhappy with this. The only good thing I can say is that the breakfast was excellent. And some of the staff are very courteous. The negative is that the rooms are old looking and stuffy.Genuine Hotels.com guest review
Hotel staff was the worst. Very unconcerned about our need to have an early airport shuttle. Nothing in hotel description says their shuttle is ONLY available at certain times. When we brought that fact up the staff pointed to signs at the front desk stating their shuttle hours and told us shuttle hours were posted. We had driven 4 hours to get to this […] hotel only to have the hours pointed out to us. The staff refused to contact the manager for us to discuss this issue. Staff stated the general manager would be in around 8 or so the next morning obviously knowing we would not be able to talk with him as we were leaving for a very early flight. He would not assist us in any way. I will never stay at this hotel again or even recommend it to anyone. Read moreGenuine Expedia guest review
Personnel was extremely friendly and jokingly polite. Our stay was one of the best we have had. Construction on roads around hotel was only problem we had.Genuine Hotels.com guest review
"Not as advertised"
The room is listed as 3 stars but when we got there we were very disappointed. If it were listed as 2 stars we would have been satisfied but felt we were offered something they didn't have. Breakfast was ok and our room had a funny smell. We would prob not stay there again.Genuine Hotels.com guest review
"Nice hotel close to Love Field"
Helpful and friendly staff. Offered to drive me to Southwest Training Facility immediately. No wait time.Genuine Expedia guest review
"Great hotel - clean, fantastic staff"
This hotel was a great surprise! I had never heard of the brand and didn't know what to expect. Wow! This hotel is fantastic! I will definitely stay there again.Genuine Hotels.com guest review
"Rainy night in Dallas..."
On a brief visit to Dallas (1 night) this hotel surprised my family by being great value for money! The staff are very courteous and the room was excellent. Always a problem (for me, anyway) with this 'level' of hotel (same as Springfield Inn) is the in-room AC unit. Although the one we had could get us colder than a fridge inside a meat locker, it […] did sound like a jet taking off....so unless you are a heavy sleeper this is something that will wake you up in the night! Read moreGenuine Expedia guest review
I enjoyedGenuine Hotels.com guest review
Room was clean. Hotel staff friendly. Nice bar.Genuine Hotels.com guest review
"Served its purpose"
It is a nice hotel with all the basics you might expect. I particularly liked the included buffet breakfast. The staff was courteous and accommodating. When we arrived, we were assigned a room right across from ice machine. Even with the door closed, the hum could still be heard. When I complained, we were immediately given another room. There is a […] large wall with the Ten Commandments on it outside the hotel's entrance. I thought it was an odd display and perhaps some other purpose than to announce a JudeoChristian hotel ideology. The room was comfortable. I wish there had been more effort to offer recycling to the patrons. Overall, I would stay there again. Read moreGenuine Hotels.com guest review
Nice place. Tired.Genuine Hotels.com guest review
"Good hotel - Great service"
Hotel was good. Close to a lot of resturants. Shuttle service will take you and pick you up. Resturant and bar at the hotel was good. Bed was a little hard for me.Genuine Hotels.com guest review
"good place to stay"
I have stayed at this location twice over a 3 year period and would stay again.Genuine Hotels.com guest review
I have to say this hotel was very nice. The beds and pillows were so comfortable, most comfortable than anywhere I have ever stayed!Genuine Expedia guest review
"Good location not far from places we wanted to see"
Very clean and comfortable GREAT breakfast!!! Actually had time to sleep in a bit longer and enjoy breakfast.Genuine Hotels.com guest review
I have stayed here many times and it has always been clean & comfortable. The free shuttle was nice as well as the free breakfast.Genuine Hotels.com guest review
"Close to where I work."
Very comfortable hotel. I stay in several hotels in the Dallas area often. This is one of the best for the price.Genuine Expedia guest review
This hotel was awesome the breakfast was great the rooms were very clean and it's only 15 minutes from the Cowboys Stadium my next trip to Dallas I am definitely staying here againGenuine Hotels.com guest review
"Great hotel service and rate"
I enjoyed my stay and would book next time i am in DallasGenuine Hotels.com guest review
"Convene to my work"
Nice staff , good food at dinner and breakfastGenuine Expedia guest review
"Nice hotel. Quiet. Comfortable beds."
We stayed 2 nights. Great location for interstate travelers. Comfortable beds and nice employees.Genuine Expedia guest review
I arrived late at night, the hotel attendant was extremely kind.Genuine Expedia guest review
"A little away from Downtown Dallas"
Was short and sweetGenuine Hotels.com guest review
"sleeping in room"
The HVAC window units are very load...... on and off all nite for cooling.... also the doors when people open and close are very loud. needs a new HVAC system in room 410 also doors need to have some kind of slow or ease to them when people leave their rooms. very loud....Genuine Hotels.com guest review
"Good location but rooms need work"
Hotel staff were great and friendly. Hotel was nice overall but the rooms weren't that great. Beds were kind of hard, paint in my room wasnt very nice. Breakfast was great. We would stay again but feel like it was way over pricedGenuine Hotels.com guest review
"Nice staff. Very friendly."
Staff was friendly but kinda lazy and the entire hotel and a very funky odor. It was easy enough to acclimate to, but upon returning from destinations each time we were greeted with same funky odor.Genuine Expedia guest review
"Dated, ok stay but noisy, some things didn't work"
stayed for two days. The place is OK but dated, walls are thin and room was noisy. Breakfast was free but really ordinary. Some appliances such as the microwave in the room did not work. On the positive side the staff were friendly and the shuttle to the airport is handy. I would give 2.5 stars.Genuine Expedia guest review
"Nice hotel will refer and would stay again"
Friendly and CleanGenuine Expedia guest review
"Great, great, great..."
Great staff: very professional and courteous. Great atmosphere: very clean and comfortable hotel. Great location: everything from the airport, to shopping, to entertainment is sooo close. Can't wait to get back there next year...Genuine Hotels.com guest review
Lots of restaurants nearby and convenient to major roads and Interstate. Great value and an excellent breakfast with all the options.Genuine Hotels.com guest review
I was there on a notoriously rowdy weekend so I expected some noise. What I didn't expect was to get only 3 hoursof sleep due to slamming doors and people yelling and running in the hallway. The walls were paper thin. The staff was wonderful however, and the room was clean.Genuine Expedia guest review
I will like to refer friends and family.I rates 100 percent on all aspect.Genuine Expedia guest review
We were there for a quick trip. The hotel staff were so nice & helpful. The room was comfortable, and felt safe the entire time we were there. Which is saying something for downtown Dallas!Genuine Expedia guest review
The hotel was fine as indicated in the above rating EXCEPT for transportation to airport (SW airlines @ Love field Dallas). Upon checking in we were assured that there would be a hotel shuttle available to transport us to the airport in a timely fashion. Indeed we were told that the shuttles began transport to Love field at 5 am and continued throughout […] the day at one hour intervals until 11pm at night. We needed to take the 7 am shuttle to allow adequate time to clear security since I am a disabled Veteran. Upon checking out I was informed that this is true with the exception of 7 am. It seems that during this hour interval all hotel service shuttles were dedicated to transporting Southwest Warrior employees to their morning training classes, thus leaving regular hotel guests to scramble for transportation without assistance from the hotel front desk. In the end we had to summon a taxi and pay an additional $21.00 (receipt available upon request). Hotel staff that morning (10/08/2013) were rude and unhelpful. NEVER again will I use Hotels.com and especially any facility remotely related to Elegante anything. I find it appalling that this is a designated Southwest training hotel and the hotel dedicated all their resources in serving the "corporate client" rather than their individual clients. Had we known this fact, we would have booked with another hotel in the vicinity. Respectfully, Dr. J. Michael Boteler Read moreGenuine Hotels.com guest review
The location was horrible. Requested a non-smoking room and still smelled a lot of smoke. Had to call maintenance because the water in the tub wouldn't drain. The only thing that was good was the breakfast buffetGenuine Hotels.com guest review
"Good for travelers."
Nice we flew into DFW and the shuttle picked us up, flew out the next morning out of Love field and the shuttle took us to Love. Very easy for tired travelers.Genuine Expedia guest review
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