Houston Marriott Airport at George Bush Intercontinental - Houston

The only reason why you stay here is convenience ....its in the airport. My issue was that after a delayed flight which had us checking in at 3am , it took 20 minutes for us to check in ..... the front desk staff seemed to have computer issues and the delay was unnecessary especially at 3AM .... we did get free breakfast as compensation but as a Marriott […] it seems like you need to get the check in process more efficient especially since the reservation was booked months ahead of my arrival. unnecessary. The breakfast staff @ 7am was friendly and efficient unlike the check in staff at 3am.Rooms are basic and over priced but your paying for being right in the hotel. Request a room close to the center of hotel and air train for some of the rooms are 5-10 min walk from the lobby .... also if delayed upon check in , request free breakfast which I beleive is $20 a person for the buffet Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Staff very friendly, clean hotel, would stay again

Genuine Hotels.com guest review

Great place to stay with a handicapped person. Gate to room and room to gate service. Hunger priced than other hotels in the area but the convince is worth it.

Genuine Hotels.com guest review

The hotel was over crowded and elevators and bar facilities were over crowded. I have been there many times and will definitely go back, but will check to be sure there is no cruise ship passengers staying... Top floor bar is a very good place to visit...

Genuine Expedia guest review

The staff was vey helpful... I was with my two little daughters and a lot of stuff...

Genuine Expedia guest review

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Genuine Hotels.com guest review

Great staff, convenient self parking, close to airport.

Genuine Expedia guest review

I was very satisfied with how welcoming and helpful the front desk staff was upon checking in and checking out. I also needed to call down to the front desk for a couple during my staff and the receptionist each time was pleasant and very helpful. I ordered room service for dinner and it was delicious! The server that delivered my food was an absolute […] gentleman and very accommodating! Read more

Genuine Hotels.com guest review

Perfect hotel for an overnight layover. No frills but has all of the normal amenities. Love that we didn't need to leave the airport, so we got maximum sleep time between flights.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We chose to stay at this hotel because we had an early flight out the next morning, and it was the only on-site hotel. The subway that connects all of the terminals also stops below the hotel, so it is very simple to use the subway from the hotel. Despite being on-site, and facing the tarmac, we did not notice any airplane noise. Room was clean and […] comfortable (2 double beds for family of 4). Checking in and out went smoothly, as more staff came to the check-in counter when the line grew to 4 groups. The only negative comment is the elevators. Despite being only 3 stories high, the elevators (there are 4) seem to run quite slowly, and then require you to use your key to access your floor; this was difficult with crowded elevators and hands full of luggage. In addition, the reminder to use your key in the elevator is constant, and thus annoying. But other than that, the hotel served our purposes well. Read more

Genuine Expedia guest review

Room was very basic. Nothing out of the ordinary. Very comfortable and clean. I did love that the bed had multiple pillows! For some reason there was a rollaway bed in the room but it was late when I checked in and I was leaving early in the morning so it wasn't an issue. It was a nice room but you are definitely paying for the convenience of it being […] located at the airport. Only issue is that 3 days after my stay I found the hotel had charged my card for the stay in addition to expedia. It took me 3 days and 2 phone calls to get it straightened out. Of course it’s going to take them 2-3 times as long to refund my money as it did for them to charge it. So thumbs down to their accounting department. Read more

Genuine Expedia guest review

The hotel is nice, but needs some updating, the doors to and from the towers are not new, and should be upgraded. The staff is very friendly and enthusiastic to help in anyway.

Genuine Hotels.com guest review

Marriott should be embarrassed to have their name on this building - overpriced and disgusting. Needs a hotel make over! Next time I will stay at the Hampton Inn, At least I know it will be clean and modern.

Genuine Hotels.com guest review

For the price, I was expecting a nicer hotel and more amenities. The hotel was outdated and there was not a microwave or fridge. They did not offer free internet service. I was on the second floor and they would not even let me use the stairs. They said the stairs were for emergency exit only and an alarm would sound if I used them. I have had nicer […] rooms with more amenities for 1/2 the price. Read more

Genuine Expedia guest review

By far the worst experience I have ever had in a hotel. If you are stuck at the Houston airport it will work as it is literally at the airport. Customer service and front desk staff completely disregard your needs. DO NOT RECOMEND

Genuine Expedia guest review

The hotel is seriously dated despite the photos. The bed was ok, but everything else was 10-15 years old. I know it's at the airport and I grabbed it for convenience. The "subway" is creepy and slow. I appreciated being close to the terminal for a quick getaway, but I have no idea why this hotel would rate a 3.8. Hampton Inn is three stars better. The […] desk staff were constantly chatting with each other and took little notice as you approached the desk. The lobby is creepy with no windows. The restaurants are 1990 Disneyesque. The room had a drop tile ceiling. The tub was old and canted inward so there was no flat spot to stand. The counters were 15 year old plastic. The food was wooden food service schlop. A lady and I rode the subway to the terminal and we both couldn't stop talking about how creepy the whole place was. Did I mention it was creepy? Read more

Genuine Hotels.com guest review

If you arrive after midnight the shuttle seems to shut down, making it a bit of a walk but convenient nonetheless. There are multiple towers which could result in more walking with luggage still.

Genuine Hotels.com guest review

Very good location in tne Airport, the staff very friendly and helpfull

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We needed an overnight at Houston International airport and this is the only option. It is pretty run down for a Marriott and the price we paid. It works, but after the stay, I think I will go back to the Hilton chain.

Genuine Hotels.com guest review

General good quality of service; only inconvenient was the very impolite way of the shuttle driver to ask for money after dropping us into the airpor for departure. at least we should get inside the airport and give some time to put hands on the pocket....get payment on merit, not as if it was mandatory (unless I'm wrong).

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The size of the room and the bathroom were both small, b ut other than that no complaints. Only choice for dinner upon arrival Friday evening was one restaurant in the hotel. The grill was closed. Staff was great. The room was very quiet considering its proximity to the airport.

Genuine Expedia guest review

The only reason to stay here is the location at the airport. The hotel is tired and dated otherwise and way too expensive for what you get. Check in staff was very friendly and helpful. However, when I checked out at 4 AM for a 6 AM flight, the woman just ignored me in favor of two "VIP's" that were approaching the counter to check out also. She then […] very rudely made small talk with them while handling my checkout and then called me by some name that was not mine. When I pointed this out to her, she said, "Oh, your'e done, you booked on xxxxx" really loudly like it was some kind of insult or something. At 4AM, I was not too pleased! I would never stay here again or recommend it to anyone else. Read more

Genuine Hotels.com guest review

I was extremely dissappointed in this hotel. As far as Marriotts go - this is the worst I have ever stayed at. It is in much need of an overall renovation. This is no-where near a 3+ star hotel.

Genuine Hotels.com guest review

Great location to start a trip to Houston. This hotel is a short train ride on the airport terminal train. One stop away from termininal C, you will hop on an elevator to the front desk moments from leaving the airport. Clean, bright and efficient. Check in was easy, roof bar/lounge nice, lobby coffee bar wonderful. Everything you need!

Genuine Hotels.com guest review

You don't need to exit the airport, and the inter-terminal mini-train gets you there in a couple of minutes of collecting your bags. Staff very efficient, friendly and helpful. Wifi isn't free though.

Genuine Hotels.com guest review

Was there for a interview. Missed my shuttle but the front desk guy drove me to my interview. Everyone was nice and helpful. Would totally stay there again

Genuine Hotels.com guest review

My husband and some friends stayed overnight because of the hotel's proximity to the airport. We were all leaving the country for business and fun and it was a very pleasant place to stay prior to our flight's departure. The restaurant we dined at offered a variety of foods and what I ate, I thoroughly enjoyed. We would definitely stay at this Marriott […] again. Read more

Genuine Expedia guest review

I love how the hotel is right in the airport, just get your luggage, take the elevator in baggage claim down to the inter-terminal tran and get off at the hotel. Easy

Genuine Hotels.com guest review

My husband recommended this hotel for the convenience of being right at Houston Bush Intercontinental Airport. It is an older hotel but has been nicely remodeled. Service was excellent. All hotel staff were friendly and extremely helpful. When I arrived, I got my off site parking service to drop me at the street level of the hotel, which was on a different […] floor from the lobby. Escalators to the lobby were under repair, so a maintenance worker for the hotel offered to take me in the service elevator to the correct floor, since I had two very large bags. Being able to take the underground train from the hotel to the airport terminals was a life saver for me. Food in the hotel restaurants was very good. I had originally booked the hotel for one night but ended up staying three nights because my connecting flight was delayed. The hotel even shuttled me to the airport terminal when I had to leave at 12:30 am (the train to the terminals is closed from midnight to 3:30 am). During my stay, I used the guest laundry twice (washers and dryers were free, but you need your own detergent). Also, the exercise room was huge and well equipped. Rooms were extremely comfortable and clean and bathrooms were well lit. If I ever need to take an early flight again, this will definitely be my hotel of choice. Read more

Genuine Expedia guest review

I would go back

Genuine Expedia guest review

Hotel is on the airport premises. It is perfect for overnight layovers!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were disappointed because of the fact that we made the reservation for 2 adults and 2 children and they gave us a room with ONLY 1 BED! They struggled to give us a room with 2 beds and then couldn't even supply a cot which was needed because the children, boy and girl, are of an inappropriate age to sleep together. The hotel blamed "hotels . com" […] for not letting them know the room was for 4 people. We blame both "hotels . com/expedia . com" for not supplying the Marriott with that info (if the hotel was telling the truth) and the Marriott for not being proactive and contacting the dot-com to find out how many people would be staying in the room. Unacceptable on both parties' parts. There were several families checking in at the same time as we were so it's not like they never get more than two people checking into a room. We will stick with "aaa . com" from now on for our hotel reservations and we will avoid Marriott because of their lack of follow-through and flexibility. The hotel, however, is very convenient for people like us who were traveling through Houston enroute to other points who are forced into a layover situation by airline scheduling problems and the facility itself was clean and comfortable. The room had neither a refrigerator nor a microwave which was disappointing in that they charge a lot per night - overpriced just like everything associated with airports nowadays. Convenience alone is why we rate this hotel a 4. If not for being right in the middle of the airport we would have rated it only a 2 or 3. Read more

Genuine Hotels.com guest review

Small and noisy rooms, very expensive, the rooms (bath and door fixtures, doors, windows, carpet) are cheap and need to be upgraded. The most expensive room in my life for the money.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Far too expensive for what it was, but I knew that going in. It was what it was. A comfortable bed for an almost-8-hour stay.

Genuine Expedia guest review

If location is your priority, this is a good bet. Overall, though, overpriced for the condition of the hotel and the food was awful at both restaurants

Genuine Hotels.com guest review

We stayed in this hotel overnight between flights. The location is perfect and it is easy to get to it from all the terminals using the underground tram. Checking in and out was quick and there is free internet in the lobby.

Genuine Hotels.com guest review

Hotel was adequate. Not a good location and the hotel charged 12.95 for internet service which has become a free charge in all other similiar hotels.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I was in Houston visiting my sister-in-law and the location was perfect, being close to the airport and also to the highway. The hotel was clean and comfortable. I would definately recommend to others traveling through Houston.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Ease for airport big plus but otherwise not worth the cost. Good breakfast

Genuine Hotels.com guest review

The rooms and hotel in general are dated. Its proximity to the airport is the only reason I would stay again.

Genuine Hotels.com guest review