"Very nice place lobby under construction"
I would recommend it to any one Very satusfiedGenuine Hotels.com guest review
"will be perfect without the noise from renovation"
Front desk staff - Jessica is excellent, very professional, nice and respectful, she provided me with a great quality of service. Thanks to Jessica! Everything is great during my 3 nights stayed except the noise from the renovation. I will come back.Genuine Hotels.com guest review
The staff were very nice and helpful. They will try their best to help me. My friend had a bad cold, I asked them to find a humiditor. Although they could not find a one, but they try their best. I appreciate that.Genuine Expedia guest review
Response by Boston Marriott Burlington Thank you for your kind comments regarding our team. We regret that we were not able to assist with finding a humidifier for your room and we appreciate your patience. We hope to welcome you back again soon.
"A bit far from downtown Boston"
Over priced for its quality and location. Didn't get the 2 beds as reserved. Receptionist said it hadn't been guaranteed?! The extra bed was awful.Genuine Hotels.com guest review
"Great hotel in Burlington!"
I stayed at this hotel for a weekend getaway to the boston area, I can only say great things, let me start off my saying that the hotel is undergoing some minor construction/landscaping but the hotel has done a great job at not making that an inconvenience at all (no construction noise at all during my stay). The front desk was awesome with any accommodation, […] even switching me from a king to double bed room last minute. The hotel room itself was spotless and everything looks well kept and clean as can be. I would highly recommend this hotel to those wanting to visit the Boston area, downtown Boston is a 20 minute drive! Read moreGenuine Expedia guest review
Response by Boston Marriott Burlington It is great to read that you were able to enjoy your visit to the Boston Marriott Burlington. We are nearing the completion of our Great Room enhancements and we look forward to welcoming you back to take pleasure in the upgrades. We are located near many area businesses as well as shopping and dining and are happy to learn your trip into Boston was easy. Thank you for your review and we look forward to welcoming you back.
"close enough to many attractive destinations"
Hotel was going through some renovations so front desk/concierge service was compromised a bit. Pricey and clearly caters to business travelers more so than family travel - lack of the attractive "free breakfast" and free internet amenities. Gym and pool were nice.Genuine Hotels.com guest review
"Ok alternate for our purpose."
This was our accommodation while visiting family when we could not get into our favored location on short notice. Less than perfect because of distance/time to the family home. But also: Arriving after a long drive, it was not clear where to check in --no clear signs on the drives. Were initially sent to a room that was already occupied and did not […] have correct beds anyway. There was only one washcloth in a two-bed room reserved for 3. Not enough hanging space in the bathroom. Floor lamp could not be used because knob was missing from switch. Read moreGenuine Hotels.com guest review
"Expected much more..."
The room was not 100% clean... yellow stain on floor under sink in bathroom, cobwebs in the corners of the ceiling. Huge bed pillow had yellow stain. Went to hotel restaurant, sign says wait to be seated. No hostess at front desk. We decided to sit at the bar, unfortunately it was small, no open/free seats available. We ordered clam chowder that was […] much more like tasteless milky undercooked potato soup. Read moreGenuine Expedia guest review
Response by Boston Marriott Burlington It is disappointing to read comments like yours. We strive to provide a wonderful experience for all of our guests and it appears we missed the mark on ensuring your stay was as you expected. I will review your comments with the housekeeping team so we can address any areas of concern. We regret any difficulty you may have had with seating at our restaurant. We are currently in the process of upgrading our lobby area to include the Marriott Great Room; featuring a more inviting area to relax, dine and enjoy some quiet time. We hope to welcome you back to the Boston Marriott Burlington so we may restore your trust. Thank you.
""Deluxe" is a relative term"
We were spending a few days in the Boston area with our two adult sons and wanted one room for the four of us. The "Deluxe" room with two double beds sounded like it would work just fine, but when we got to the hotel, all they had for us was a room with one king bed. They knew the reservation was for four people, so they offered us a roll away for the […] room. when we saw the room it was obvious that there was no way 4 people would be able to sleep in it. When I told the lady at the desk that we made a reservation for a room that would sleep 4, she said there was nothing she could do, and suggested that I should not book online. It was a very uncomfortable stay in a room that was way too small. Way overpriced for what we got. Would not stay there again. Read moreGenuine Hotels.com guest review
Staff was nice but must have been a wedding or some event going on and drunk loud people in halls all night long. Hotel should have staff on all floors of elevator foyers reminding people that guests are TRYING to sleep.Genuine Hotels.com guest review
"Not enough lights coming in the entrance. Hard to"
Good great service. Clean. Restaurant good. More lights needed at entrance of the street. Hard to find. Should offer free internetGenuine Expedia guest review
Response by Boston Marriott Burlington Thank you for taking the time to share your stay with us. We are happy you were able to enjoy the service as well as your dining experience while here. Thank you for sharing your concerns regarding the lighting. Feedback like yours helps us to improve upon or guests' experiences and we will look into your comments further. We hope to have the chance to welcome you back to the Boston Marriott Burlington.
"comfortable place to stay"
It was excellent. We stayed just one night and we wished we could stayed longer. The beds were really comfortable and the room first class.The new lobby was still not ready and everybody had to go to a small temporary lobby.My husband peeked into the new location and he said "it's going to be big and nice". Breakfast is not included and you need to […] choose between buffet (hot)or continental breakfast (cold). Be aware when choosing one or the other because all the food is together and if you have just one item that its hot, they charge you for a buffet breakfast. It happened to one of our guests.Parking was free. We recommend it! Read moreGenuine Hotels.com guest review
"Great location, easy access to major roads"
Stayed for a conference and enjoyed most everything with the exception of the renovation construction that started at 7:00 AM.Genuine Expedia guest review
Response by Boston Marriott Burlington Thank you so much for your kind comments regarding your stay. We will look into your comments regarding the fitness center so we can address as necessary. Although the majority of your visit was enjoyable we regret that we did not meet your expectations on every level. Our property enhancements will be complete soon and we hope to welcome you back to the Boston Marriott Burlington the next time you are in the area.
Overall a wonderfull stay. Large room and great staff. Couldnt ask for betterGenuine Hotels.com guest review
"Great! visited Boston for the first time"
After a full day getting to know and see Boston, my check-in was fast. Room was clean and the comforts were great. A great finish to great day.Genuine Expedia guest review
Response by Boston Marriott Burlington Thank you for sharing your experiences at the Boston Marriott Burlington. We are delighted you were able to enjoy your time with us while visiting Boston for the first time. We hope you have the chance to visit us again the next time you are in the area.
"wedding party accommodations"
front desk personnel could have been a bit more friendly and/or could have thanked us for our stayGenuine Hotels.com guest review
"Great Hotel! Great Restaurant! 5 STAR!!!"
Obviously, I enjoyed our stay and would definitely come back again. Both the indoor and outdoor pools were great. Rooms were very nice, quiet. Everything was STAR for an awesome price.Genuine Hotels.com guest review
"Great option for the price"
We were pleased with the service received, we met the director of sales and chatted for a bit, great guy and ver y personable which has an effective influence on his staff. There was construction going on but we barely noticed, the staff was absolutely great accommodating our last minute requests. We got the package which included the breakfast bar, […] expectations were low so to see a catered high quality breakfast each morning with a cheery waitstaff was a great surprise. We have decided to that we will be actively seeking Marriott's like this one in the future. Read moreGenuine Hotels.com guest review
Nothing special. Just a clean, nice hotel.Genuine Hotels.com guest review
Great hotel with all the amenities for a great price!Genuine Hotels.com guest review
This was my second time here this summer. It's a nice hotel with unbeatable rates and a convenient location. I would definitely stay here again.Genuine Hotels.com guest review
"Easy drive to Boston"
Room was great! Breakfast was worth the upgrade and staff was very friendly.remodeling in lobby was not intrusive to our stay. Very satisfied!Genuine Hotels.com guest review
"A very pleasant stay."
Overall, it was a very pleasant stay despite the renovations inside and outside the hotel. We're glad we purchased the breakfast-n-room option as the breakfast buffet was not only excellent but all the wait staff (in particular, a young lady named Beth) sent us off in good spirits each of the 3 mornings of our stay. The room was sparkling clean due, […] in part, to the hotel's "no pets" policy. We think this would be a good place to hold family/class/organizational reunions. We will definitely consider staying at this Marriott again the next time we come to Boston. Read moreGenuine Hotels.com guest review
"great price great place"
AgainGenuine Hotels.com guest review
"Good Hotel enven though some far from Boston"
My family stayed two night at August, and was very satisfied at the room, facility, service, moring beffet enven though the location is some far from Boston. My family wanted to extend one more night, but all room was sold out. It was only dissatisfaction.Genuine Hotels.com guest review
It was a nice experience, hotel comfortable, friendly stuff but....the matress very uncomfortable, I can not sleep, sorry !!!!Genuine Expedia guest review
Response by Boston Marriott Burlington Thank you for sharing your experiences with us. We are delighted you were able to explore the area easily and found our central location worked well for your visit. When staying with us, it is our hope that our guests will make us aware of any concerns they may have with their accommodations. We regret that we did not have the opportunity to move you to a more comfortable room and we thank you for bringing your concerns to our attention. We look forward to welcoming you back to the Boston Marriott Burlington.
Though the overall stay was pleasing , some minor issues got confused. Because of the mixed up of names with other customer which is almost identical. Problem was resolved by courteous staffGenuine Expedia guest review
Response by Boston Marriott Burlington It is great that you were able to enjoy your visit to the Boston Marriott Burlington. It appears we did not meet your expectations on every level and we regret any inconvenience you may have experienced. We thank you for your patience as we worked to correct any outstanding issues. We hope to welcome you back the next time you are in the area.
We were bringing our son up to college in Boston and we always stay at this hotel. It is about 20-25 min away without traffic, and it is right off the highway. Hotel is clean and staff is usually nice. Rooms are clean. It is always crowded tough because it holds functions like wedding and conventions.Genuine Hotels.com guest review
-Very good service -Installations in a good conditions even they are going thru a renovation on their receiving area -main desk - This provisional are was a little small so it was crowed but the staff was exceptional giving service and keeping the lines short - Very clean - My room was very comfortable just a little small - Good location close to other […] services and to the highway - Burlington Mall very close Read moreGenuine Hotels.com guest review
Great hotel,great location,great staff. I would definitely stay here again!Genuine Hotels.com guest review
"Very nice and clean. Newly renovated"
I enjoyed he Burlington Marriott. It was actually a lot nicer than I thought it was going to be. I was impressed. Everything was really clean and nice. The beds were very comfortable. The mall was a short distance. Sadly, we got there around 8:30pm and didn't get to shop much and restaurants closed earlier. So outside of the mall finding good food was […] kind of hard. The town was pretty small. Good place to stay outside of Boston though. We visited the city in less than 20 minutes. Not bad at all! Read moreGenuine Hotels.com guest review
Good stayGenuine Hotels.com guest review
"good Hotel not far from Boston"
very good Hotel, even under Construction at that time. Sauna was poor, simply not hot, just warm. The Outdoor Pool, which was one of the reasons to choose this house, is closed in the evening, so we could not use it. Good BreakfastGenuine Expedia guest review
Response by Boston Marriott Burlington Thank you for sharing your feedback. Comments like yours help us to improve upon our services offered to our guests. Located near many businesses and attractions, our hotel is centrally located making it easy to explore the area and we are happy you enjoyed that aspect of your stay. We appreciate you bringing these points to our attention and we hope to welcome you back to the Boston Marriott Burlington soon.
EXCELLENTGenuine Hotels.com guest review
"First time in Burlington"
Was not disappointed or overly pleased. Just good enough.Genuine Hotels.com guest review
we were put in a room on first floor. quite wet insideGenuine Expedia guest review
Response by Boston Marriott Burlington When choosing to stay with us, it is our hope that our guests will take the time to reach out to us so we can work together to address any concerns. We regret any inconvenience you may have experienced and we hope to have the chance to welcome you back.
"Great Hotels Outside Boston"
My hotel was over booked. Expedia called and notified me of this and immediately got me into another hotel. I went from 3star to 3.5 star.The Marriott was ok even though I don't like staying there on weekends during summmer. Weding Parties every where.Genuine Expedia guest review
Response by Boston Marriott Burlington Thank you for your kind comments regarding the staff at the Boston Marriott Burlington. Your feedback regarding the vents in the bathroom is appreciated and I will share your comments with the housekeeping team to address further.
it was nice. they were still renovating., so I think that what makes for the lower rating. Front desk had one person when we checked in.Genuine Hotels.com guest review
Pretty good price for a pretty nice room.Genuine Hotels.com guest review
Stayed for one night with wife and 3 kids. Room was a little tight, we requested a cot bed and a small fridge that arrived promptly. Indoor and outdoor pool were good. Hotel is going through major renovations and the lobby area was closed. Our rate included the buffet breakfast which was excellent! Lots of variety and also an omelet bar. One minor complaint, […] the evening we stayed, I went to get a hot tea and only available was at the bar - cost was $4.28. For a tea bag. This hotel was a minor upgrade for us, we usually stay at Springhill suites type properties. I don't think was worth the upcharge. Overall, was good. Read moreGenuine Hotels.com guest review
"A good place to stay on the way."
The hotel itself is very good. They are working on improving the neighborhood. There was a fire alarm in the night. Emergency system works very well to let everyone know there is an emergency. Would have liked the personnel to informe us outside what was going on and when to reenter. Overall a good place to stay.Genuine Hotels.com guest review
"A few days away"
your hotel was exactly what we were looking for in a stop-over after and before joining friends in southern ME. The room was clean, and quiet for a good night's rest. We arrived late both nights and so didn't take advantage of any extras the hotel might offer.Genuine Hotels.com guest review
The Hotel was fine until water began leaking into our shower from the room from the room above around the shower light. The staff was very good finding another room for us. The false fire alarm was a bit unnerving but not the hotels fault.Genuine Hotels.com guest review
Great place to stay, I'd stay again, the whole family was really pleased!!!Genuine Hotels.com guest review
"Great for a longer stay"
The hotel stay was great. Our room was nice and we loved that it had a mini kitchen.Genuine Expedia guest review
Response by Boston Marriott Burlington The Boston Marriott Burlington is close to area attractions, shopping and restaurants making it easy to explore the area. We are happy you were able to enjoy that aspect of your stay. Thank you for sharing your experiences and we look forward to welcoming you back.
Excellent. After driving across the country in five days this was a welcome refuge. Excellent fitness and pool accommodations. We will stay here again.Genuine Hotels.com guest review
"Quiet and great price"
This was our first time staying at this hotel. It was a great price and a very quiet hotel. Despite construction going on in the lobby and a pretty busy weekend we hardly new that the hotel was so busy. Very relaxing weekend.Genuine Hotels.com guest review
The Boston Marriott Burlington is less than 40 drive from all activities we had planned for the weekend. The room a bit small, but was clean and well maintained. The lobby and grounds of the hotel were really nice. Close to shopping and restaurants if you choose off property dining experience.Genuine Hotels.com guest review
"Hotel staff rude"
Never stay ther again!! We booked a room for 3 adults including free breakfast buffett and they only let 2 adults eat for free we had to pay for the third. This room rate was misrepresented. Then when we went to talk to the hotel front desk and stood in line for our turn they told us to step aside and let the other guest have their turn and didnt let […] us show them our confirmed reservation for 3 adults including breakfast. Read moreGenuine Hotels.com guest review
It was good I enjoyed everything aboutGenuine Hotels.com guest review
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