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  • Hilton Philadelphia Airport
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All hotels in Philadelphia, Pennsylvania, United States
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1 room,  2 adults 
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Room 1:

Hilton Philadelphia Airport - Philadelphia

39.888095, -75.232679
3.5 stars
4509 Island Ave, Philadelphia, PA, 19153 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $104
available on 05/29/13
Price Match Guarantee
4.0 390 5

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    Landmarks near Hilton Philadelphia Airport

    • Philadelphia Eastwick Station Hotels - Philadelphia 1100 yards
    • Philadelphia, PA (PHL-Philadelphia Intl.) Hotels - Philadelphia 1500 yards
    • Philadelphia International Airport Terminal B Station Hotels - Philadelphia 1.0 mile
    • Philadelphia International Airport Terminal A Station Hotels - Philadelphia 1.2 miles
    • John Heinz National Wildlife Refuge at Tinicum Hotels - Philadelphia 1.3 miles
    • All landmarks in Philadelphia

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      "Close to all we required" Reviewed by a Hotels.com guest on Mar 2, 2013

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    Overview of Hilton Philadelphia Airport - Philadelphia

    Location.
    The Hilton Philadelphia Airport in Pennsylvania is located just five minutes from the main airport terminal. Philadelphia, known as the birthplace of the nation, is also a true sports capital, boasting a team from each national sports league. The hotel's location just a few blocks from Interstate 95 puts guests within five miles of Citizens Bank Ballpark and Lincoln Financial Field. Downtown Philadelphia is 8 miles away.

    Hotel Features.
    The hotel is anchored by a large u- shaped lobby decked in marble and wood-paneled columns. The hotel caters primarily to event-goers, conventioneers and business travelers flying into Philadelphia. The business center includes 9,254 square feet of event facilities, 8 conference rooms, and secretarial services. Wireless Internet access is complimentary in public areas. The informal Landings Restaurant offers buffet and a la carte menus for breakfast, lunch and dinner. Players Sports Bar tracks the local favorites and national highlights on 13 televisions while serving brews and cocktails. Cafe Express serves lite breakfast fare, and is open in the mornings only. The hotel's indoor pool calls for a relaxing dip, while the fitness facility offers cardio machines and free weights.

    Guestrooms.
    Guestrooms are spacious, furnished with dressers, writing desks and reading chairs. The décor incorporates subdued colors in traditional hotel designs. Room service is available 24 hours each day and complimentary newspapers are delivered to the door on weekdays. Complimentary high- speed Internet access is available. Other amenities include 32-inch LCD TVs with HBO and ESPN, MP3 docking stations, and coffee/tea makers. Hilton Philadelphia Airport provides convenient accommodations and amenities for air travellers.

    Image of Hilton Philadelphia Airport, Philadelphia
    4.0 out of 5 Excellent (390 reviews)
    (Neighborhood average 3.7)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    location is convenient and airport shuttle is fast. by a Hotels.com guest on 05/07/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $104
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Standard Room 1 Queen

    Deluxe, One King Bed, Non-Smoking

    Standard Room 1 King

    Standard Room 2 Doubles

    Deluxe, One Queen Bed, Non-Smoking

    Parlor With Wall Bed

    Deluxe Room 1 King

    Deluxe, Two Double Beds, Non-Smoking

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Pets not allowed
    • American Express
    • Diners Club
    • Discover
    • MasterCard
    • Visa

    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift
    • Gift shops or newsstand
    • Number of floors - 9
    • Pool table
    • Restaurant
    • Swimming pool - indoor
    • Total number of rooms - 331
    • See more facilities
      • Air-conditioned public areas
      • Free guest parking during stay
      • Free self parking
      • Free Wi-Fi
      • Meeting facilities size (feet) - 9254
      • Meeting facilities size (meters) - 860
      • Number of meeting/conference rooms - 8
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Ergonomic chair
    • Iron/ironing board
    • Rollaway/extra beds available
    • Speakerphone
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Coffee/tea maker
      • Complimentary toiletries
      • Complimentary weekday newspaper
      • Connecting / adjoining rooms available
      • Daily housekeeping
      • ESPN
      • Free local calls
      • Free Wi-Fi
      • Hair dryer
      • HBO
      • LCD TV
      • MP3 docking station
      • Multi-line phone
      • Pay movies
      • Premium TV channels
      • Shower/tub combination
      • Video-game console
      • Voice mail
      • Wake-up calls
    • Services
    • Breakfast available (surcharge)
    • Express check-in
    • Express check-out
    • Fitness facilities
    • Free parking
    • Laundry facilities
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Self parking
    • Wedding services
    • View more services
      • Airport transportation (complimentary)
      • ATM/banking
    • Business & Event
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Secretarial services
    • View more business & events
      • 24-hour front desk
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    The Landings Restaurant - American favorites in a casual setting. Buffets and à la carte choices for breakfast and lunch; à la carte at dinner.

    Players Sports Bar - Sports events beamed on one big-screen and 13 smaller TVs. Pool table. American fare with daily drink and meal specials. Lunch, dinner, beer, cocktails.

    Cafe Express - Coffee shop serving lite breakfast fare. Open in the mornings only.

    Recreation

    The hotel has a small indoor pool and a fitness room with cardio machines and free weights. The bar contains a pool table.

    A golf course, hiking trail, jogging track, playground, and basketball and racquetball courts are 1 to 4 miles from the hotel.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Basketball nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Playground nearby
    • Racquetball/squash nearby
    • Running track/path nearby
    • Swimming on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Rollaway bed fee: USD 10 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Philadelphia, Pennsylvania, United States
      of
    39.888095, -75.232679
    Hotel coordinates:

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    Hilton Philadelphia Airport Philadelphia International Airport (PHL)

    A short guide to Philadelphia International Airport (PHL)

    The airport is south of Center City and one SEPTA train ride away. In South Philly, locals choose between Pat’s and Geno’s for an authentic cheese steak. Both are in the 100-year-old Italian Market, an open-air market spanning 10 city blocks. Major professional teams play at venues near the airport including Lincoln Financial Field, Citizens Bank Park, and Wachovia Center.

    see all hotels in Philadelphia

    Nearby Activities & Points of Interest

    0.50 - 1.0 mi

    • Philadelphia Eastwick Station - 1100 yards
    • Philadelphia Intl. Airport (PHL) - 1500 yards

    1.0 - 3.0 mi

    • Philadelphia International Airport Terminal B Station - 1.0 mile
    • Philadelphia International Airport Terminal A Station - 1.2 miles
    • John Heinz National Wildlife Refuge at Tinicum - 1.3 miles
    • Fort Mifflin - 1.3 miles
    • Darby Station - 2.0 miles
    • Curtis Park Station - 2.2 miles
    • Sharon Hill Station - 2.3 miles
    • Folcroft Station - 2.6 miles
    • Tinicum Township - 2.8 miles

    3.0+ mi

    • Blue Bell Wings Field (BBX) - 17 miles
    • Northeast Philadelphia Airport (PNE) - 18 miles
    • Wilmington, DE, United States (ZWI-Wilmington Train Station) - 20 miles
    • Mount Holly South Jersey Regional Airport (LLY) - 21 miles
    • Wilmington New Castle Airport (ILG) - 24 miles
    • Coatesville Chester County G. O. Carlson Airport (CTH) - 34 miles
    • Trenton Mercer Airport (TTN) - 35 miles
    • Millville Municipal Airport (MIV) - 37 miles
    • Atlantic City Intl. Airport (ACY) - 46 miles
    • Princeton Airport (PCT) - 46 miles
    All hotels in Philadelphia, Pennsylvania, United States
    Reviews
    • All (390)
    • Business (62)
    • Romance (21)
    • Family (19)
    • Friends (15)
    • Other (273)
    4.0 / 5
    Excellent

    Score breakdown (from 390 reviews)

    • 5.0
      (168)
    • 4.0
      (120)
    • 3.0
      (64)
    • 2.0
      (27)
    • 1.0
      (10)

    Average rating for:

    • Cleanliness
      4.1
    • Service
      4.3
    • Comfort
      4.1
    • Condition
      3.9

    Reviews: Overall

    • <Previous
    • Page 1 of 8
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    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    excellent
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding
    "Close to I-95"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very pleasant.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding
    "overall good"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    location is convenient and airport shuttle is fast.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    3.0 / 5
    Good
    "Renovations and Uogrades Warranted"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The location if this hotel was good if you need to get to the airport, zoo, and Central Philly. It's right off 76 which was good but it's under a lot of construction so traffic was horrible. The rooms are decent however I noticed stains in the shower curtain, mold on the bathroom ceiling and poor maintenance repairs in the bathroom and around the w […] indow. Read more
    Genuine Hotels.com guest review
    2 night trip in May 2013
    Lynette
    US

    Hilton Philadelphia Airport - Philadelphia
    4.0 / 5
    Excellent
    "Great Stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The room didn't have a lot of options, but was extremely comfortable. The staff was great.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    3.0 / 5
    Good
    "Good staff and nice lobby, but dirty rooms"

    • Cleanliness
      1.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      3.0
    The last time I stayed at a Hilton I found the same thing, a filthy room upon check-in. They seem to put a lot of money into making their lobbies look nice, but the rooms here are not very modern. In addition, there were crumbs on ground, a dirty coffee cup in the bathroom, stains on the comforter, and the tub was disgusting. On a positive note, the […] staff was very friendly and provided good service other than housekeeping. I would say this hotel could certainly use a makeover and the cleaning staff should put a little more effort in their work. After having a similar experience with Hilton on my last vacation (including finding a dirty sock when I walked in), and this being a second chance having given the benefit of the doubt, I can confidently say I will not be using one again. If your experience differs, good on you, but I will likely be sticking with something a bit more reliable. Read more
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Our stay for one night was very satisfactory. The restaurant could have done with a little better help in service. We asked our waitress for a couple things which she never gave to us. But the meal was pleasant. I will go back again. The room we got was suberb and clean. I think it had to do with the floor we were on. I thank you very much.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    1.0 / 5
    Poor

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    The walls are paper thin, u could everything going on. I didn't enjoy my stay at all.
    Genuine Hotels.com guest review
    2 night romance trip in Apr 2013
    aiaha
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding
    "Just wonderful!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were there for the Penn Relay. So quiet although there were a lot of trackies there! The cleanliness of the hotel and the quality of service were just perfect!
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Penn Relay Mom
    US

    Hilton Philadelphia Airport - Philadelphia
    2.0 / 5
    Fair
    "Maintenance work"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      1.0
    I had the room on the 8th floor of the hotel which is currently being renovated. There was a sign advising the hotel is being renovated, but that didn't help with the site. I was actually really surprised that the floor was opened to guests considering there was painting going on. The floor didn't look that presentable. Lets not talk about the following […] morning when I went to the Starbucks in the lobby, got a whole wheat bagel, as I'm applying cream cheese I noticed MOLD on the bagel. Not impressed by this place at all. Read more
    Genuine Hotels.com guest review
    Other trip
    Apr 29, 2013
    Forrester
    US

    Hilton Philadelphia Airport - Philadelphia
    4.0 / 5
    Excellent
    "Great Place to Stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This is a great hotel to stay at by the airport. I do buiness in Philidelphia which requires a rental car. The hotel has a nice big parking lot and is located with easy access to 95 and 76 so you can get anyware. The hotel lives up to Hilton standards so it is very clean and comfortable. There is not much in the general location of the Hotel so if you […] are not travelling on business it might be a concern. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Jerry
    US

    Hilton Philadelphia Airport - Philadelphia
    4.0 / 5
    Excellent
    "A whole new level of friendly"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel is by the airport, so I can't say much for the neighborhood, and the rooms are a little on the older side, but... Holy cow!!! Every single person from the shuttle driver to the room service waiter was incredibly friendly and helpful. Astoundingly so. I'm completely impressed, by far the friendliest staff in Philly, and I have stayed at a LOT […] of hotels here. Easier shuttle service than the other airport hotels, too. Read more
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding
    "EXCELLENT customer service!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This will be a hotel I will recommend and return too, the customer service can't be beat!!! Staff was knowledgable and friendly.
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    Nilsa
    US

    Hilton Philadelphia Airport - Philadelphia
    3.0 / 5
    Good
    "Birthday Getaway"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    Our stay at the Hilton was rather uneventful. It wasn't the best stay but it wasn't the worst hotel experience. For starters, I was excited about the image of the pool with the giant Logo at the bottom that was posted on the hotel information page. When we arrived we were told there was only one pool and it wasn't the one with logo at the bottom. I […] kinda felt like that was false advertising. Second, My wife had a bag of cosmetics which included a pocket knife that was left in the bathroom during room servicing hours. When we came back room service had emptied out her bag and laid everything including the pocket knife neatly along the sink. we thought this was kind of weird, like either an invasion of privacy or just going the extra mile for customer satisfaction. either way it made us uncomfortable. Lastly the climate controls for the room were kinda of difficult to use. For a Hilton hotel it feels like the whole building could use a modern update. The food was good but the tab for two cheese steaks and an apple juice wiped that smile off my face quickly. The room was clean despite the smell of cigarette smoke and room service was prompt. if you must travel its an okay place to stay but it wasn't as comfortable as i would have hoped. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Apr 2013
    Marcus
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    3.0 / 5
    Good
    "It's an airport hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    was ok to sleep a night. It is a little dated.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    2.0 / 5
    Fair
    "Holes in the towels?? Really Hilton?!?!?"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    I love the location of this hotel and have stayed here before but I was disappointed in the upkeep of this hotel. They've done a poor job at refinishing the rooms and the final touches have suffered - loose sink handles, a noisy/whistling shower, cracks in the wall in the bathrooms, permanent stains on toilet seats, and holes in the towels - yes towels […] is plural! Unfortunately, the most basic items have been neglected during the remodel. Read more
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding
    "Will be back!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Really enjoyed my stay. The staff was absolutely helpfull, thoughtful, and friendly. The food in the sport bar was just wonderful. The exit off 95 is not easy to find. Other than that I will be back.
    Genuine Hotels.com guest review
    Response by Hilton Philadelphia Airport Thank you so much for sharing your experience from your recent trip to Philadelphia. I am very glad our team was able to help you with your accommodations. We strive to provide the best possible experience for anyone that enters our hotel - as every person that comes through our doors is our guest!! I will be sure to share your sentiments with our staff and congratulate them on a job well done. Have a super day!
    1 night trip in Mar 2013
    Sharon
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding
    "Great Stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Staff was kind and courteous. They even called my room after check-in to ensure everything was to my satisfaction.
    Genuine Hotels.com guest review
    Response by Hilton Philadelphia Airport Thank you so much for the accolades regarding our staff and your recent experience here at the Hilton Philadelphia Airport!! Our staff strives to make every guests' experience "Excellent" and a home away from home. As a decidedly business class hotel due to our location nestled next to the Philadelphia International Airport, we focus on making every guests' stay efficient, welcoming, and successful while providing an experience that will set us apart. Our staff truly cares about our guests!!! Thank you Jay, have a great day!
    1 night trip in Mar 2013
    Jay
    US

    Hilton Philadelphia Airport - Philadelphia
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    4.0 / 5
    Excellent
    "Comfortable bed"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Staff very friendly,food choices could be better.
    Genuine Hotels.com guest review
    Response by Hilton Philadelphia Airport I wanted to thank you Ms. Sue for your response and sharing your experience regarding your recent stay here at the Hilton Philadelphia Airport Hotel. I review all guest comments and responses in order to keep our staff always trying to improve our service and our property. We strive for "Excellence" in service and want every guest to leave "Extremely Satisfied"!!! I want to thank you for the great review you gave our hotel and our staff, but also for pointing out ways to improve our F&B department to make your stay better for the next time. The best way we can improve what we do is with feedback from our guests. Have a great day!!
    1 night business trip in Mar 2013
    Sue
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very pleased !!
    Genuine Hotels.com guest review
    Response by Hilton Philadelphia Airport Thank you so much for sharing your most recent experience here at the Hilton Philadelphia Airport. We sincerely appreciate you staying with us, and we are also very happy to hear you enjoyed your stay!! I make it a point to review all comments and reviews of our hotel to constantly keep our staff focused on improving our service and our product, your feedback will certainly give everyone a reason to smile! We hope you choose to come back and see us the next time you are in the Philadelphia area, have a wonderful day!
    2 night trip in Mar 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding
    "Great Philadelphia Airport location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I left TWO make up type bags. They found them and mailed them to me. THAT is good service and way beyond expected.
    Genuine Hotels.com guest review
    Response by Hilton Philadelphia Airport Good day Ms. LeAnn, thank you so much for taking the time to share your experience from your recent stay here with us at the Hilton Philadelphia Airport. I review all guest correspondences - both positive and constructive - to always keep us focused on improving!! Your particular response will certainly keep the team positively focused and feeling good about their efforts. They all strive to provide the absolute best service possible. It is great to hear their efforts paid off!! Thank you again and we hope you have a great day!!
    1 night trip in Mar 2013
    LeAnn
    US

    Hilton Philadelphia Airport - Philadelphia
    2.0 / 5
    Fair

    • Cleanliness
      1.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      1.0
    For the price of a room, very disappointment in the condition of the hotel. Old carpet, dirty sheets, bathroom had different color knobs on faucets. I felt like was a Motel 6 with high prices. I never write any comments but I was not pleased with location. Please upgrade!!!!
    Genuine Hotels.com guest review
    Response by Hilton Philadelphia Airport I would like to thank you for staying with us and sharing your experience. As it is our goal to constantly improve our facility and our service, we take ANY feedback - both positive and constructive - as an opportunity to coach and focus our staff on exceeding expectations. In your particular case, it sounds as though we fell short of our goal, and for that I am truly sorry. We pride ourselves on creating great experiences and operating a clean and well serviced hotel. Our property has just started a renovation that will include our guestrooms and guest corridors that will certainly address some of your concerns. I do hope that you would still consider us based on your rating for our service the next time your travels bring you to Philadelphia. Have a great day!
    1 night trip in Mar 2013
    Tatum
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding
    "Perfect for our conference"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was very comfortable, dinner was delicious, and the staff members were all friendly and helpful, including my housekeeper.
    Genuine Hotels.com guest review
    Response by Hilton Philadelphia Airport First of all, thank you so much for staying with us here at the Hilton Philadelphia Airport. We know you have many choices in the area, and we certainly appreciate you choosing to stay with us!! Secondly, thank you for the kind words and great review of our property. Our staff works very hard to make every guests' experience one that will bring them back again and again - and we do hope so see you again on your next trip to Philadelphia!!
    1 night trip in Mar 2013
    Cindy S.
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This place is great. The staff is the best and the kindest hotel staff I ever met. They really went out of their way to make my stay comfortable. I will be back!
    Genuine Hotels.com guest review
    Response by Hilton Philadelphia Airport Thank you so much for sharing your experience from your recent stay here at the Hilton Philadelphia Airport. We sincerely appreciate you choosing to stay with us!! Based on your comments, it sounds like our staff did an outstanding job. As you stated, our staff is the kindest you have ever met and we do strive to make every guests' experience one in which they can say they will chose us the next time they have needs in Philadelphia!
    Other trip
    Mar 16, 2013
    Del
    US

    Hilton Philadelphia Airport - Philadelphia
    4.0 / 5
    Excellent
    "Convenient"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Overall the stay was very good. It was a very convenient location, without being around all the busyness of the actual city. It seemed like we took the same easy road to get everywhere we were going. Unfortunately we had an issue of our next door neighbors and their friends making a lot of noise and very loud conversations and yelling. This woke us […] up at 1:30 in the morning and security was called twice between then and 2:30am to attend to the situation. I do commend the staff for being attentive to this issue. I believe our issue was an isolated occurrence and would still stay here again in the future. Read more
    Genuine Hotels.com guest review
    Response by Hilton Philadelphia Airport First of all, I wanted to thank you staying with us at the Hilton Philadelphia Airport and sharing your experience. I make it a point to review all guest comments and responses in order to keep our staff always trying to improve our service and our property. We strive for "Excellence" in service and want every guest to leave "Extremely Satisfied"!!! I wanted to apologize for noise issue you encountered, as you can imagine, it is difficult to control what guests do in their rooms, but anytime that we are notified of an issue, we absolutely respond to ensure that all of our guests enjoy our facilities and have the stay that they expect! Thank you again for the kind words and have a great day!
    1 night trip in Mar 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding
    "Night before flight"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was priced nicely and I felt it was a good deal. The shuttle to phl was easy and fast. Front desk was helpful as we were flying out the day after a snow storm. It was clean and room was nice. Would def stay again
    Genuine Hotels.com guest review
    Response by Hilton Philadelphia Airport First of all, thank you for sharing your experience from your recent stay here at the Hilton Philadelphia Airport - and secondly, thank you for choosing to stay with us!! We pride ourselves on providing a clean, hassle free, and welcoming environment for all of our guests, and our goal is to always exceed our guests' expectations. We appreciate the kind words in regards to the staff, as well as the comments regarding the facility. In fact, we are in the process of upgrading our product now, so our hotel facilities will soon match our great service!!! Again thank you for the kind words and have a excellent day!
    1 night trip in Feb 2013
    Melinda
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding
    "Great midway point"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Staff was courteous. Rooms taken care of. Location easy to find. Fairly close to downtown P.A. Bar and restaurant are o.k. given that it is a hotel.
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    Paije
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding
    "positive stay and satisfactory"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Friendly speaking, my stay was short one night; but it was comfortable. Hotel location, cleanliness of room and qualty of service.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    4.0 / 5
    Excellent
    "Slight improvements suggested"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    As I mentioned to hotel staff, the signage leading to the hotel is not adequate. For drivers new to the area better signs leading to the entrance to the hotel parking lot would be an improvement.
    Genuine Hotels.com guest review
    Response by Hilton Philadelphia Airport I wanted to thank you for your feedback regarding your recent stay here at the Hilton Philadelphia Airport Hotel. I make it a point to review all guest comments and responses in order to keep our staff always trying to improve our service and our property. We strive for "Excellence" in service and want every guest to leave "Extremely Satisfied"!!! The best way we can improve what we do is with feedback from our guests - both positive and constructive!! I have taken your suggestion to our engineering department to figure out how we can increase visibility of our hotel signage, we are going to begin trying a few tactics to resolve this issue in hopes that you will return to see us again in the near future. Thank you again for choosing the Hilton and have a wonderful day!
    1 night trip in Feb 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    2.0 / 5
    Fair
    "Not what we expected"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    There was nothing grand about this Hilton but it was nice. The room was smaller than we thought but it was very clean. The room service WAS NOT WORTH THE PRICE!!! My husband ordered pancakes and they tasted like flour and water with powdered sugar on top. My omelet wasn't what I ordered and I was given a refund. My omelet was $15.38!!! I don't think […] I'll be going back to the Hilton any time soon. Read more
    Genuine Hotels.com guest review
    Response by Hilton Philadelphia Airport I wanted to thank you staying with us and sharing your experience. I make it a point to review all guest comments and responses in order to keep our staff always trying to improve our service and our property. We strive for "Excellence" in service and want every guest to leave "Extremely Satisfied"!!! I wanted to apologize for apparently not meeting your expectations, because, as I stated above, we do strive to provide a great experience for all of our guests. Anytime that we are notified of an issue, we absolutely respond to ensure that all of our guests enjoy our facilities and have the stay that they expect. I have notified my Food & Beverage Director about your room service experience and breakfast items ordered to ensure our future guest don't have the issues you experienced. Again, thank you for your response, and I hope you will choose our property the next time your travels bring you to Philadelphia!
    1 night romance trip in Feb 2013
    Nikki
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding
    "Great Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Hotel was great. The only issue I have is the mattress. It is too soft and very uncomfortable to sleep on.
    Genuine Hotels.com guest review
    Response by Hilton Philadelphia Airport I wanted to thank you for your feedback regarding your recent stay here at the Hilton Philadelphia Airport Hotel. I make it a point to review all guest comments and responses in order to keep our staff always trying to improve our service and our property. We strive for "Excellence" in service and want every guest to leave "Extremely Satisfied"!!! I want to thank you for the great comments regarding the staff and the hotel. The best way we can improve what we do is with feedback from our guests - both positive and constructive!! We are presently in the process of renovations which includes new mattresses for each room and will be completed mid 2013 so please come back and visit us the next time you are in the city. Have a great day!
    1 night trip in Feb 2013
    Roman
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Feb 18, 2013
    A
    US

    Hilton Philadelphia Airport - Philadelphia
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Ok if you have to over night in Philly
    Genuine Hotels.com guest review
    Response by Hilton Philadelphia Airport I wanted to thank you for your response regarding your recent stay. I make it a point to review all guest comments and responses in order to keep our staff always trying to improve our service and our property. We strive for "Excellence" in service and want every guest to leave us "Extremely Satisfied"!! Regardless of the age of the property, we can still provide excellent service in a clean, and well maintained environment. Any and all feedback can certainly help us improve as we move forward with our upgrades to the physical building. Thank you again for your comments and we hope to see you the next time you are in Philadelphia!
    8 night trip in Feb 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    3.0 / 5
    Good
    "A little disappointing"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    I stayed one night, for $200/night, I was a bit disappointed with some things in the room. The TV did not work properly and the heat kept blowing cold air and you had to turn the temp up to 80 and then it was too hot.
    Genuine Hotels.com guest review
    Response by Hilton Philadelphia Airport Thank you so much for sharing your experience from your most recent stay. I make it a point to read all comments and reviews regarding our property in order to keep our staff focused on constant improvement in service and facilities. Based on your comments, I wanted to let you know that we are currently in process of improving our facilities to match our great service. We are updating all aspects of the rooms experience, including wall treatments, lighting, HVAC units, and carpet to enhance and improve our guests' overall experience. Again thank you for your comments and we hope you choose us when you are in the Philadelphia area.
    1 night trip in Feb 2013
    Deb
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    very nice
    Genuine Hotels.com guest review
    Response by Hilton Philadelphia Airport Thank you so much for choosing to stay with us here at the Hilton Philadelphia Airport. We sincerely appreciate the positive feedback! I will be sure to share your comments with our staff, as we do with all guest comments - both positive and constructive - to ensure we are always looking for ways to improve both our service and our facilities. Have a wonderful day and thank you again!
    1 night family trip in Feb 2013
    bert
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Feb 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    4.0 / 5
    Excellent
    "very friendly and accomodating staff!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The staff were extremely friendly, helpful and pleasant. Not many choices for food nearby. I wish there was a whirlpool/hot tub. Overall a great hotel!
    Genuine Hotels.com guest review
    Response by Hilton Philadelphia Airport Thank you so much for sharing your experience from your stay here at the Hilton Philadelphia Airport. We sincerely appreciate the accolades!!! I will be sure to share your comments with our staff, as we do with all guest comments - both positive and constructive - to ensure we are always looking for ways to improve both our service and our facilities. Again, thank you for the feedback, and we hope to see you next year!
    1 night trip in Feb 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    It's a little old and dated but great airport shuttle service.
    Genuine Hotels.com guest review
    Business trip
    Feb 7, 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding
    "Great Stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were only there overnight but the staff was especially helpful and very friendly.
    Genuine Expedia guest review
    Response by Hilton Philadelphia Airport Thank you for your wonderful comments and for choosing the Hilton Philadelphia Airport for your recent stay. I make it a point to review all guest comments whether good or bad in order to help improve on the hotel, guest services, and the guest experience. I will share your comments with the entire hotel staff because too many times we here the negative comments but never the great ones! We hope you will choose to stay with us again the next time you are in Philadelphia and have a great day!
    Other trip
    Jan 31, 2013
    A Traveller
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Jan 27, 2013
    Josh
    US

    Hilton Philadelphia Airport - Philadelphia
    5.0 / 5
    Outstanding
    "A great stay before a flight!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Since we had to take a flight the next morning at 7 a.m. we spent the night before the flight at the Hilton. The hotel was easy to find, and the service impeccable. For a small fee, we could leave our car for the week, and the shuttle was prompt and easy to use to and from the nearby airport. With a Hilton Honors membership, we attended a lovely cocktail […] hour with food before having a light dinner in the sports bar. The staff was friendly and helpful, and we would definately do this again. Read more
    Genuine Hotels.com guest review
    Response by Hilton Philadelphia Airport I would like to thank you for sharing your recent experience here at the Hilton Philadelphia Airport. The best type of advertising that we could possibly get is from our guests, such as yourself - and the only way we can get better is with feedback - both positive and constructive - from our guests as well. We take pride in the service we offer our guests because we know how important it is to treat each guest like family. Please stop back in and see us the next time you are in the area. Thank you again and have a wonderful day!
    1 night trip in Jan 2013
    LT
    US

    Hilton Philadelphia Airport - Philadelphia
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    I was disappointed in this Hilton as the service was not up to par for a Hilton. I requested a room with a refrigerator and when checking in there were no apologies made for not accommodating my request. The pool was NOT what it looked like on the website. It was considerably smaller which was disappointing to my children because they chose the hotel […] for the pool. Disappointing experience overall. Read more
    Genuine Hotels.com guest review
    Response by Hilton Philadelphia Airport Thank you very much for sharing your experience from your recent stay here. We always appreciate hearing from our guests - including when comments help identify ways we can improve. Let me start out by apologizing for what appears to be a less than expected experience, that is certainly not what we expect to provide in regards to service nor experience. I have taken the liberty to share your comments with our Front Office Manager in order to coach and focus our team on follow through, communication, and expectations. Again, thank you for staying with us, and I do hope that you will consider us the next time your travels bring you to Philadelphia. Have a wonderful day!
    1 night trip in Jan 2013
    A Traveller
    US
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