All hotels in London, England, United Kingdom
1 room, 2 adults
You can collect Hotels.com® Rewards nights here97 Cromwell Road, London, England, SW7 4DN, United Kingdom, ‏‎855-239-9227
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.0 / 5Excellent

Score breakdown (from 1,033 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    3.8
  • Condition
    3.9
  • Neighborhood
    4.4
2.0 / 5Fair
"Nice place to access the underground"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
I was impressed to stay the hotel 2 years ago. However, I am quite disapointed this time. The room I stayed there's no safe, no refrigerator, no desk lamp. It's not like a 4 stars Holiday Inn has to be.
Genuine Expedia guest review
Other trip Oct 13, 2014
Wesley
US
4.0 / 5Excellent
"Great access for transport & museums"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Easily accessed, per Expedia and TripAdvisor reviews, via the Underground. This greatly aided our ability to get to and from Heathrow. Main drawbacks were internet speed and small size of the (very) neat room.
Genuine Expedia guest review
Other trip Oct 6, 2014
Write
US
5.0 / 5Outstanding
"A great hotel and location in London"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staying at the Holiday Inn Kensington Forum was one of the best decisions we made on our recent trip to London. Located a two minute walk from the Gloucester Road Station (even less if you cut through the Waitrose Mall, directly across the street from the Pub exit of the hotel), it was a great place to access all of London. From Heathrow we registered within and hour, found a great room on the 17th floor and were off and running. Thanks to Peter Woollard, one of the best concierge we've ever had in Europe, every day of sight seeing was made so very easy. He knew every place we wanted to go and how to get there. The breakfast, which we had included in our reservation, was outstanding. Housekeeping was more than satisfactory. Check out was easy and quick. Can't say enough, would stay there again.
Genuine Hotels.com guest review
5 night romance trip Sep 24, 2014
dawn b.
US
4.0 / 5Excellent
"This hotel has great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Super location if on vacation in London. one block from Tube, bus and Hop On Hop Off Bus. Great staff and best breakfast of the 17 days we were in England. Staff was excellent and went beyond.Besure to check room size before booking, very small.
Genuine Expedia guest review
Other trip Oct 5, 2014
Tom
US
5.0 / 5Outstanding
"Good place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I rely like the room and the bathroom and the services for the room nice woman and very efficient Breakfast very good too
Genuine Expedia guest review
Other trip Oct 4, 2014
ricardo
US
5.0 / 5Outstanding
"Very good hotel nice and clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I enjoyed staying there for five nights the service was very good they are taking care of the customers they're professional in dealing with the customer at the end i thank the employees there especially the front office
Genuine Expedia guest review
Other trip Oct 4, 2014
ibrahim
US
5.0 / 5Outstanding
"Nice hotel within walking distance of V&A."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Room location got the noise from the underground which at that point was above ground. Bring ear plugs. Other than that, nice hotel.
Genuine Expedia guest review
Other trip Oct 1, 2014
Roberta
US
5.0 / 5Outstanding
"good hotel in good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location and a good property. Would definitely use again.
Genuine Hotels.com guest review
4 night business trip Sep 22, 2014
A Traveler
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location, convenient for leisure activities and good access to City for business. Bed could've been more comfortable.
Genuine Hotels.com guest review
9 night business trip Sep 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good service, good breakfast, access to the tube and bus station
Genuine Expedia guest review
Other trip Sep 18, 2014
A Traveler
US
4.0 / 5Excellent
"The place to stay - close to mostly everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
As you can see, we rated this hotel pretty high. Aside from the attribute scores noted, this hotel is a few minutes from an underground station, grocery store and other shops, a London hop-on hop off bus location, and most importantly, a Starbucks! The staff were great, and the food at the restaurant and pub in the hotel was varied and delicious. There is also a little convenience shop off the lobby for gifts and items not packed in your suitcase plus snacks and beverages. We will stay there again for sure! Surely this hotel would have been more top notch had there been a microwave and mini refrigerator in the rooms. Hence, the overall rating of 4.
Genuine Hotels.com guest review
4 night trip Aug 31, 2014
Kelly
US
4.0 / 5Excellent
"Great neighborhood! Close to the Tube!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was on the small side, but as we didn't spend too much time there, we dealt with it. They were very helpful with storage of luggage until we were able to check in as well as the concierge who helped to book tours and the small gift shop in the lobby. The neighborhood had pubs, coffeeshops, assorted restaurants and even a post office!
Genuine Hotels.com guest review
2 night trip with friends Aug 31, 2014
Nelli N.
US
5.0 / 5Outstanding
"Perfect. Not luxurious but great value, staff, lo."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Alan the concierge was amazing!!! Ask for him!!!
Genuine Hotels.com guest review
4 night trip Sep 4, 2014
Craig
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
We had a great stay, the hotel is convienient to the Gloucester station and the hotel staff was outstanding. Roms are small but that cant be a surprise to anyone
Genuine Hotels.com guest review
3 night trip Sep 1, 2014
Bob B
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location as it is close to the underground. We even took the underground from the airport. Beds were very comfortable, and a great breakfast. Wifi expensive, but free if you join their rewards program.
Genuine Hotels.com guest review
3 night family trip Sep 1, 2014
Ann
US
5.0 / 5Outstanding
"Close to it all!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Concierge here is da BOMB! The Hotel is typical Holiday Inn which was great, The tube station Picadilly Line is a 2 min walk. Direct to Heathrow about a 40 min trek. Pubs, stores and acess to Bus tours just outside the hotel. I will stay here again, and again and...
Genuine Hotels.com guest review
1 night trip Aug 26, 2014
cesar
US
4.0 / 5Excellent
"Overall, pretty good place to stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The rooms are small, and the elevator is slow. Otherwise, overall it's a good place to stay. It's a short walk to the underground to get into the city using the tube, in the concierge desk was VERY helpful., they are there until late, but don't bother asking the night person for help they will just refer you back to the person on morning duty. Breakfast was good, but a bit expensive (14 pounds). But like I said, overall, a good place to stay.
Genuine Expedia guest review
Other trip Aug 24, 2014
A Traveler
US
5.0 / 5Outstanding
"It's a great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was a very nice stay. One tube stop from Victoria station. Quiet neighborhood. Concrierge was very helpful and friendly. Starbucks in the lobby. Only downside you have to pay for wifi.
Genuine Hotels.com guest review
2 night trip with friends Aug 12, 2014
Linda
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Decent hotel with lots of amenities including a breakfast buffet, breakfast area, and Starbucks(but whatever), very close to an underground station. The rooms are a bit tight and maybe could use some fixes.
Genuine Expedia guest review
Other trip Aug 16, 2014
Travis
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
very nice
Genuine Hotels.com guest review
3 night trip with friends Jul 23, 2014
A Traveler
US
3.0 / 5Good
"Housekeeping is terrible"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
House keeping is terrible. One day we lost a nice baggage tape, one day they throw away my niece's teeth retainer. one day without towel and one day without face tissue....
Genuine Expedia guest review
Other trip Aug 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very good hotel. Good staff, room very clean. The concierge attendan Alan was very helpful and pleasant.
Genuine Expedia guest review
Other trip Aug 6, 2014
john
US
5.0 / 5Outstanding
"conveniently located"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
I have stayed there before. It is very conveniently located regarding transportation, restaurants and not too far from the Museums at South Kensington.
Genuine Hotels.com guest review
4 night trip Jul 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel, great location!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The location was terrific. So close to the tube which is great after a long day of walking! The room was comfortable as well with a nice view. I would recommend it. Overpriced but we got a nice deal on expedia.
Genuine Expedia guest review
Other trip Jul 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Short stay-2 nights."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Easy access to public transportation--short walk. Helpful hotel staff. Friendly staff at breakfast.
Genuine Expedia guest review
Other trip Jul 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was as advertised. Rooms are small but that was to be expected. One block from Gloucester Rd underground station and Big Bus tours. Would stay here again!
Genuine Hotels.com guest review
3 night family trip Jul 10, 2014
A Traveler
US
3.0 / 5Good
"decent"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Great location, close to underground and restaurants and good base for sightseeing. Room was very small, we had a twin room and beds were on wheels which was not great. Bathroom was very small. Hotel doesn't look like it's been updated in a long time but was clean. Accomodations were adequate but expensive given the quality.
Genuine Hotels.com guest review
2 night trip with friends Jul 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Best Value in London"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
I wish that I had known about this hotel before. It was truly a find. This is the nicest Holiday Inn I have ever seen. The service was terrific, the location excellent and convenient to everything you could need, the food great, the rooms very comfortable and well equipped. The price was outstanding for London.
Genuine Hotels.com guest review
1 night trip Jul 4, 2014
Wendy Schultz-Henry
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Wifi was not free . I hope that wifi could be free
Genuine Expedia guest review
Other trip Jul 5, 2014
first
US
4.0 / 5Excellent
"The forum"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excellent hotel - with god service and great location.
Genuine Hotels.com guest review
4 night trip Jun 24, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Took 2 days to get a room with air conditioning. Treated me as if I was lying to them. Kept saying they were sending someone and never did. Finally got a new room. Didn't appreciate having been doubted. If they had come to the room the first time I called they would of realized immediately.
Genuine Hotels.com guest review
7 night romance trip Jun 9, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Good stay, great location. But they have a ridiculous policy on WIFI charges--$8/hour and not much savings per day or multiple days. You cannot get free WIFI anywhere in the hotel!
Genuine Expedia guest review
Other trip Jun 11, 2014
A Traveler
US
4.0 / 5Excellent
"Short stay and great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We are senior husband and wife that travel on our own and use London as two night stop to our European vacations.The hotel is in southwest London; well connected to major tourist attractions; steps from restaurants and pubs (for all pocket-books), supermarkets, underground/train station and hop-on hop-off bus stop (we used as transportation to major attractions); it is located a few blocks from residential streets; all of these factors give it a major advantage Princess Diana's memorial in Kensington Park is a good walking distance from the hotel. The hotel is very big by European standards; about the size of the some of the largest Las Vegas hotels; the concierge was available at all times and answered our questions readily; the lobby was very busy but never felt crowded; we never had to wait for elevators more than a few seconds. We had a very quiet room in the second floor. The room was small (typical of European hotels) but comfortable; it had a coffee maker and a non-stocked refrigerator which we filled with purchases from the supermarket; the room had a safe, very small closet, ironing board, good black-out drapes and a hair blow dryer; the toilet seat level was very low by American standards. The room was very clean but had not been recently renovated; it was well maintained but needed a "face lift". Taxi from Gatwick Airport was about 100 pounds and taxi to Heathrow airport was about 60 pounds.
Genuine Hotels.com guest review
2 night trip May 30, 2014
A Traveler
US
3.0 / 5Good
"Too expensive for what you get."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
We booked it because it is on the Picadilly tube line which we meant to take to Heathrow airport at the end of our stay. Unfortunately, that station was under renovation when we were there so we had to take another line to another stop and transfer, involving many stairs. That is not the hotel's fault, but the breakfast is not included, nor is there free WiFi. We paid for an hour (5 pounds) and it was very slow. The coffee in the room was bad instant. One of the beds had a big hole right in the middle of it and was therefore uncomfortable. We stayed at other hotels on our trip that were less expensive and more comfortable.
Genuine Expedia guest review
Other trip Jun 6, 2014
w
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Enjoyed most parts and would recommend. Reason for imperfect rating was it took so long for the hot water to come. Had to let taps run for a long time. Seemed like a waste of water. Also did not like the 'service' cards being left all over the ground across the street on the corner. Was very clear what 'activity' went on there during the night. Downgrades the neighborhood. Other than that, enjoyed our stay.
Genuine Hotels.com guest review
10 night trip May 23, 2014
M&J
US
5.0 / 5Outstanding
"Great Breakfast and very convenient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
One temporary issue. As of May 23, unit December, the Picadilly line does not stop at the nearest tube stop - Gloucester Road. This is a slight inconveniece. Otherwise this is location is extremely convenient. Walking distance to Hyde Park, Natural History Museum and Victoria and Albert Museum. It is located on the Picadilly (note temporary exception). District and Circle line, which give you quick access to everything (Heathrow, Paddington for Oxfored and Windsor, St Pancras for the Eurstar, Touristy London, Docklands, Kew Gardens). Breakfast is excellent. Chow down and all you will need is a snack until dinner. South Kensington is a wonderful neighborhood.
Genuine Hotels.com guest review
8 night trip May 24, 2014
Rich W
US
5.0 / 5Outstanding
"great value!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was clean and well layed out, if a little small. But that is to be expected in most of Europe. Staff were very nice. Hotel was close to tube station. I would stay here again.
Genuine Hotels.com guest review
2 night trip with friends May 27, 2014
steph
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    5.0
I stayed at the hotel twice, the first time for business and the second time for fun. I appreciated the hotel location, the services, the competence and the courtesy of the staff. Several clerks speak Italian.
Genuine Venere guest review
Other trip Jun 2, 2014
A Traveler
US
3.0 / 5Good
"Could be better"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
We had just flown in from Alaska, our friends were waiting for us in the lobby. I checked in and the clerk said there was no water on our floor. All I needed was a shower before going out!! She checked us into a very tiny room so I could have a shower and then later we had to re check in to our prepaid room. Our room was an "executive" room and true to European standards was still small, however we had access to the business lounge and that was great! Nothing was extraordinary here, and didn't compare to American HI, especially considering the price.
Genuine Hotels.com guest review
2 night trip May 11, 2014
Becky
US
4.0 / 5Excellent
"good value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
good value for money.Good location
Genuine Hotels.com guest review
4 night family trip May 25, 2014
Paul
US
4.0 / 5Excellent
"Great location in London"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
I've stayed at the Holiday Inn in Kensington twice before. The location is SUPERB and the room sizes OK compared with other hotels. I realized that by booking on the internet, guests are given the smallest rooms available. So, when I mentioned that to the receptionist while checking in, he was polite enough to assign a slightly larger room to me. The bedroom had 1 queen bed and one smaller one but no desk for working on my laptop. The bathroom was very tiny - a miracle how they can configure it to fit a bathtub, toilet and sink...The concierge was very polite and everyone at the desk was pleasant. They answered all of my questions. The breakfast buffet is huge with all varieties of food you can imagine. Also, I ordered a taxi for taking me to the airport and it was there on time. Overall, location is very important and proximity to metro (tube) plus walkability in general are on the top of the list. It all worked fine!
Genuine Hotels.com guest review
2 night trip May 23, 2014
Angela E.
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Great! Good food, close to museums and parks, underground .
Genuine Expedia guest review
Other trip May 27, 2014
A Traveler
US
2.0 / 5Fair
"Disappointed with the room"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    -
My sister and I expected much better than we got. The picture of the room with two twin beds was much nicer than our actual room was. The tub was so high I almost had to hurl myself into it. When I sat down to use my computer, my sister could not move much around the room without crawling over one of the beds. On one day of my 8-day stay, the maids never came back to the room to clean it.
Genuine Expedia guest review
Other trip May 24, 2014
Mary
US
3.0 / 5Good
"Great location, but misleading advertising"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The location of the hotel is perfect. Nice area close to restaurants and a tube station with 3 lines running through it. The hotel itself is ok for travelers not spending much time in the rooms. The room was clean, which is very important. However, it was very small, to the point where it was difficult to find space to store luggage. When we first arrived in May, the heat was on, which made the room stifling. It was not possible to control the temperature in the room, as it was controlled centrally. After calling the front desk, the system was switched to AC, but it was so cold that we had to wear sweatshirts to bed every night. Interestingly, the front desk said they would send someone to our room, but no one ever showed up. We also called the front desk to ask about the refrigerator being warm, and were told that someone would come to the room, but again, they never showed. At that time, we were told that the refrigerator was actually a "cooler," not a refrigerator. That was very odd. We discovered the source of the problem (it wasn't plugged in) ourselves, but after plugging it in, the items stored were still lukewarm. Most importantly, the advertising on Expedia was misleading. It stated that there would be an in-room safe. There was NO safe. We relied on the presence of a safe when booking the hotel. We had to devise our own security measures, which is simply unacceptable.
Genuine Expedia guest review
Other trip May 21, 2014
M
US
5.0 / 5Outstanding
"Stayed 9 nights--great-especially bathtub!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Staff was friencdly and helpful. Terrific location--central to Underground and eveerything else. Concierge staff was especially helpful and patient.
Genuine Expedia guest review
Other trip May 21, 2014
Vivien
US
2.0 / 5Fair
"Nothing complimentary"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
No Coffee, no pool, no ice, small room, no AC, no continental breakfast or coffee.
Genuine Expedia guest review
Other trip May 20, 2014
A Traveler
US
4.0 / 5Excellent
"Tallest hotel in a great location."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Our room was on the top 28th floor with outstanding views of the city. The room was small but adequate except for the lack of water pressure and on and off hot water. The location is a half block from the tube with good restaurants near by.
Genuine Expedia guest review
Other trip May 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Love this hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Love everything but hate the internet charge!!!
Genuine Hotels.com guest review
3 night trip May 5, 2014
Kevin
US
5.0 / 5Outstanding
"Excdellent Choice!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel at a great price (by London standards). Large, clean room and perfect location (half a block from the tube).Only drawbacks are immensely over-priced internet and VERY slow elevators. Overall, we would highly recommend it and WILL stay there again.
Genuine Hotels.com guest review
3 night trip May 4, 2014
Royce Redwine
US
4.0 / 5Excellent
"Nice hotel near train station."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It's very convenience. It takes only 5 minutes walk to Gloucester Road Tube Station. If u don't expect too much. The hotel is fine. The room is very small but clean. We need to pay 5 pounds per hour for internet. Many restaurants are near the hotel. The supermarket is near the hotel. Easy to find the Victoria and Albert Museum.
Genuine Expedia guest review
Other trip May 4, 2014
D
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews