"Swac Championship Weekend"
Came down for a weekend to enjoy friends and my stay was absolutely wonderful. Great service, food, people, and service. I will stay again. Thanks so much!!!Genuine Hotels.com guest review
"My Stay at The Hilton on Post Oak"
Our stay was amazing. The staff and employees was very respectful and they was right there for our every need. Room service was right on time and they even have a laundry service!!!! I really enjoyed the area that the hotel was in. I loved the valet parking service didn't have to wait for your car, walked outside and there it was. Houston don't owe […] me a thing!!!! Read moreGenuine Hotels.com guest review
"A gem in a busiling city"
We had a great stay on the 11th floor with a balcony and great view of Houston. The beds were awesome because neither one of us move at all once we went to bed.Genuine Hotels.com guest review
"Great location, so so hotel."
There was very little hot water and no water pressure, The a/c was not cooling properly. The TV remote didn't work, so we had to get another one. I've stayed here several times over the years and this time was the worst. The room also didn't have a mini fridge or even a minibar.Genuine Hotels.com guest review
"Parking not included"
Hotel was fine but would have been nice to know parking was 16 or 27 per day + tax since i was paying for 2 vehiclesGenuine Hotels.com guest review
"I'll be back..."
Only 1 set of bath towels. Called front desk. Extra towels delivered within minutes. $50 incidental "deposit" charge showed up on bank acct. next day. Wasn't told about about it. Charge dropped off bank acct. 24 hrs. later.Genuine Hotels.com guest review
Fantastic hotel. However this is the first hotel ive stayed in that breakfast wasnt included. $17.00 continental breakfast. Surprise!Genuine Hotels.com guest review
The accommodations were fantastic. The hotel in general was very nice from the front desk associates to the room service attendant. I especially enjoyed the location and convenience to restaurants, stores, and the Galleria.Genuine Hotels.com guest review
Great getaway for me and my wifeGenuine Hotels.com guest review
"Great place to stay"
I loved the place the only issue I had was that the bathroom tiles were stained above the shower, that gave me the creeps, outside of that the place was perfect!Genuine Hotels.com guest review
This is an average hotel, can't say I'm wowed with anything other than the fact that it's in great location. Some staff are friendly but some seem like they don't want to be there. Foods were below average. The rooms are old.Genuine Hotels.com guest review
"Nice hotel near Galleria"
The room was spacious and clean, though the bathroom wasn't that welcoming in design or functionality. There were two shower heads in a handicapped bathroom, only one worked. The lobby and interior were nice, I only tried the Starbucks cafe. The hotel staff were very courteous. I learned onsite there is a shuttle to take you within 3 miles. All was […] fine but if returning for business, I would explore other options before returning. Read moreGenuine Hotels.com guest review
"Great place to stay"
check the parking because it cost a lotGenuine Hotels.com guest review
"Stayed here many times"
This is our Favorite Staycation hotel. Or has been. Staff was a lot friendlier previously. And for some reason we were given the handi-capped room which is somewhat of an inconvenience. They really need to notify guests at check-in of that.Genuine Hotels.com guest review
Very nice and fabulous staff!!! Gregory in the restaurant and bar and Alex in the Bellman services were exceptional.Genuine Hotels.com guest review
Hotel guide in room states room service is open 24 hours, but it closed at 2am. Breakfast coupons stated breakfast til 11am on Sunday, but it closed at 10:30am. Only two towels given for two guests in room. Had to ask for caffeinated coffee in room, only decaf available. Bar employee said she would get info for us on late night eating establishments, […] but never followed through. This hotel was not worth price paid. Read moreGenuine Hotels.com guest review
"Decent -needs updating"
Booked year in advance so got reasonable rate. Clean but needs updating. Walking distance to Galleria. Friendly staffGenuine Expedia guest review
"EXCELLENT Hotel! Staff very friendly and helpful"
We were in Houston to take my grand daughter to a concert. My Rat Terrier, Serendipity came along. We all loved the hotel,..its proximity to the Galeria,,,the accommodating staff. Couldn't have gone any more smoothly, Hope to go back next year.Genuine Expedia guest review
Checked into hotel and walked into room, immediately smelled an ordor in the room.. Also the tub wasn't cleaned.. Went down to the front desk and they changed our room. Next problem... Went shopping and got back to the hotel the elevators were down bc of an explosion in the basement. This cause us to miss my wife's birthday reservations and her party […] at the club because they wouldn't let us use the stairs. The hotel experience overall left a bad image in my head to never stay there again. Read moreGenuine Expedia guest review
"In the heart of The Galleria"
Hotel staff was amazing. Elevators broke down on first day there, trapping us on the lobby floor. Staff compensated me for the inconvenience. Overall great experience!!Genuine Expedia guest review
"Hotel close to meetings attended."
Quick nice stay walking distance from work and entertainment. We did have a fire alarm that forced guests to leave hotel and return to rooms via stairs because the fire alarm was related to the elevators. Other than this instance, the rest of the experience as very good.Genuine Expedia guest review
"Need better staff"
I've stayed here for th past 15 yrs. It's just going th wrong direction. They seem to be content to have the brand and a great location and their complacency in service will have me going to the MarriottGenuine Hotels.com guest review
It was ok I expected our room to look nicer as well as it didn't even have a microwave or a minifridge and not much of a selection for room serviceGenuine Hotels.com guest review
Do not recommend this hotel, they charge you for every little thing, should all be included in your rateGenuine Expedia guest review
"Cool place with expensive extras"
Clean, comfortable and cool, this hotel met our expectations in every way except the absurdly elevated prices on things like parking, wifi, and bar drinks.Genuine Expedia guest review
"Hilton designed by I.M.Pei"
When I am visiting Houston, the Galleria area is often the most convenient due to its central location and multiple restaurant venues. Hilton is a good name, and service is always good, but what distinguishes this hotel is the pleasing design.Genuine Expedia guest review
"next to event at Magganio's"
My brother was very happy with the room, the only thing is that the charges for the phone callsGenuine Hotels.com guest review
"It doesn't look like a 4 star hotel"
The room is old, the swimming pool is small. You have to pay the parking, internet if you want to use them. What kind of 4 star hotel is this?Genuine Expedia guest review
"It was ok"
The stay was decent but for pay the room didn't even have a fridge or microwave we kept having to throw away our left overs from eating because there was no place to keep themGenuine Hotels.com guest review
Everything was great, friendly service, great location, and shuttle service was a nice break from driving.Genuine Hotels.com guest review
"Great area for shopping!!!"
The hotel was great and the staff was very friendly. My only complaint is that our parking permit, which we paid $16 for, had to be reactivated several times. We were told we had unlimited entrances/exits during our stay but the card never seemed to work more than once. I've booked my stay at this hotel again for an upcoming trip so obviously the parking […] issue isn't that big of a deal, just a pain in the butt. Read moreGenuine Hotels.com guest review
"Great location for a shopping trip"
We enjoyed our stay and will definitely come back again. The room was great and the cost reasonable.Genuine Hotels.com guest review
This is like no other hilton i have ever stayed at the service was horrible the elvevators were slow the breakfast cost over $26 when i was told it was free. they charged for the parking in the hotel even if you were staying. I will never stay here and the website is incorrect on here about alot of things. Other than the bed being soft that is all this […] hotel has to offer Read moreGenuine Hotels.com guest review
"centrally located downtown area"
Great staff ready to help, staff are very professional and courteous, ready to assist and provide excellent customer serviceGenuine Expedia guest review
The service and petsonel were terrible. Poor customer service.Genuine Hotels.com guest review
"Nice and clean hotel. Receptionist very helpful"
Just one night for a business trip. Rest like a babyGenuine Expedia guest review
"Weekend in Houston Hilton Galleria"
Location is great for the Galleria. Easier to get in and out of compared to the hotels in the mall. Valet parking is expensive but they have a shuttle so you can self park and use their shuttle to get around. The renovated rooms are good for the price.Genuine Hotels.com guest review
"Great hotel in Galleria."
Stayed here before. Great location and great staff. You are close to everything.Genuine Expedia guest review
"Not a bad hotel at the Price!"
The room was ok. The AC was ridiculously loud. The room was not that clean.Genuine Expedia guest review
"Conveniently located in Galleria area"
This hotel is in a great location in the galleria area. The Arboretum is close by along with some movie theaters and shopping. It is close to some really good restaurants. We stayed here because we needed to visit the Italian Consulate. The pool and workout facility are well maintained. Friendly and courteous staff.Genuine Hotels.com guest review
"Close to Galleria shopping center."
Could look at the window and see the Galleria. Corner room with balcony. Rooms were clean and fresh, breakfast buffet was good, valet service spot on. Only issue was at check in when the room reservations didn't show the breakfast package that I had purchased. Was cleared up when I showed the agent my information on the iPad.Genuine Expedia guest review
It was fineGenuine Hotels.com guest review
"Everything was fine."
It was a nice stay. It was fine, nothing noteworthy.Genuine Expedia guest review
"the good and the bad"
check in went smoothly and the staff was friendly. The room was nice but the thermostat was set at 64 degrees when we arrived! Way too cold for us. The rooms were nice, pretty much what you expect. The gym was too small and had no thermostat or fans, so it got real hot to workout in. There were about 5 people in the gym and there was little room to […] even move to do your exercise. There were too many add on fees, for parking and pets that we did not see online before we booked. The breakfast brunch was very over priced and just average, the eggs were not fresh, the potatoes had no taste. Was not worth the $20 per person we paid. The staff was very nice and eager to help. I would not give this hotel 4 stars. Read moreGenuine Expedia guest review
very nice hotel , love the room big clean and the small balcony was perfect , staff super nice will come again for sureGenuine Expedia guest review
"Nice hotel in a nice area"
This hotel is great in a wonderful area. It is very close to the Galleria and other shops. It seems like a safe area. Also the hotel was very clean and the staff was polite. I recommend anyone to stay here because you get quality service for a reasonable price.Genuine Expedia guest review
Stuffy odor in room. Room needs ventilation. Air conditioner noisyGenuine Expedia guest review
"Galleria close to food"
OK hotel for the price in overpriced Houston. Nearby walking to good restaurants, however.Genuine Expedia guest review
"Weekend getaway to the beach"
The hotel staff was very friendly. The room was very clean. The only issue was noisy guests drinking after midnight in the pool area. Security asked the guests to leave the area very quickly after calling the front desk.Genuine Expedia guest review
"Excellent hotel close togalleria"
Excellent location Close to galleria and many restaurants Nice complimentary shuttleGenuine Expedia guest review
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