All hotels in Houston, Texas, United States of America
1 room, 2 adults
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2001 Post Oak Blvd, Houston, TX, 77056, United States of America, ‏‎855-239-9397
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4.0 / 5Excellent

Score breakdown (from 480 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.2
  • Comfort
    4.2
  • Condition
    4.0
  • Neighborhood
    4.7
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3.0 / 5Good
"ZZZzzzzz -- not buzzzy making noise"
We received a 2:30 AM telephone call from the front desk, as a result of a complaint from another guest. We were accused of making a noise and being loud and disturbing. We were sound asleep when they called. The next morning we complained at the front desk and they gave us a coupon for a free breakfast. BTW: Each room has its own heating/AC unit, which is very loud each time it 'clicks-on'.
Genuine Hotels.com guest review
3 night romance trip Aug 13, 2015
A Traveler
US
3.0 / 5Good
When checking in the representative was not very good on communicating. We were asking for a room either next door or connected. She made the check in very difficult. Then didnt give us the breakfast tickets at check in. She just didnt seem to be very knowledgable. Our room was on the 2floor and the cleaning crew did not arrive until after 2.
Genuine Hotels.com guest review
2 night trip with friends Aug 14, 2015
HEATHER
US
2.0 / 5Fair
This room was for a newly married couple. Room was ok but run down with spots on carpet, bad service. We got a suite but regular rooms in other hotels are probably better that cost much lesser than this. Bad experience .
Genuine Hotels.com guest review
2 night romance trip Aug 7, 2015
Erum
US
5.0 / 5Outstanding
Hotel conveniently located near shopping. Rooms were clean and comfortable. Staff were courteous and efficient. Overall a very good trip and stay.
Genuine Hotels.com guest review
1 night romance trip Aug 7, 2015
Marvin
US
5.0 / 5Outstanding
"A great place to stay."
It was a lovely place to stay. Get breakfast clean near everything. I highly recommend it.
Genuine Hotels.com guest review
3 night business trip May 29, 2015
A Traveler
US
5.0 / 5Outstanding
"Very nice"
Great hotel in very nice area.
Genuine Hotels.com guest review
1 night trip with friends Aug 1, 2015
Mary Ellen
US
5.0 / 5Outstanding
"SUPER"
EXELENT.
Genuine Hotels.com guest review
3 night romance trip Jul 30, 2015
A Traveler
US
5.0 / 5Outstanding
"Enjoyed my stay"
Very courteous and friendly staff.
Genuine Hotels.com guest review
2 night trip with friends Jul 30, 2015
Steven
US
4.0 / 5Excellent
"Valet is the only way to go"
I had a great stay and it was easy check in. Valet was amazing as I did a lot of back and forth. Must valet, self park is not great. Executive floor was above my expectations, odd balconies but it was nice.
Genuine Hotels.com guest review
2 night trip Jul 24, 2015
Mallory
US
3.0 / 5Good
Staff was more concerned with private conversation then focusing on service. Could not meet request for fridge in room, electrical outlet in bathroom did not work. Mattress and pillows were awful, only selected to stay at this particular hotel because of the balcony. Plus the price per night was reasonable, definitely does not live up to the Hilton name.
Genuine Hotels.com guest review
2 night romance trip Jul 24, 2015
Roxanne
US
5.0 / 5Outstanding
"Really Nice"
The staff was friendly, hotel was very clean, and we really enjoyed it.
Genuine Hotels.com guest review
1 night family trip Jul 25, 2015
Irene
US
5.0 / 5Outstanding
Great hotel to stay at while in town for whatever reasons
Genuine Hotels.com guest review
4 night trip Jul 16, 2015
A Traveler
US
2.0 / 5Fair
"Disappointing Hilton Experience"
Disappointing for a Hilton property. Rooms are outdated. Fitness center had no air. Pool area is not inviting. Front desk staff lacks customer service skills. I will not book here again.
Genuine Hotels.com guest review
3 night business trip Jul 13, 2015
Shannon
US
3.0 / 5Good
"Dated."
Nothing extraordinary. Felt a bit dated. Mold growing on bathroom ceiling was a minus.
Genuine Hotels.com guest review
2 night business trip Jul 13, 2015
Jared
US
4.0 / 5Excellent
"Great!!!!"
My husband and I stayed here for 3 nights. We were attending a marriage seminar at Lakewood Church (with Jimmy Evans, excellent by the way). The church was only like 8 min away from this hotel. Everything at this hotel was great. Check in was easy and staff was nice. The bed was comfortable, pillows were awesome, A/C worked great and housekeeping was always on time. Great location too. It's around restaurants and not even 1/2 mile from The Galleria Mall. Downfall.....At night, sometimes it was too quite you could hear the cars pass by on Post Oak Blvd. (I'm a light sleeper). Another thing was that I had left overs from lunch one day. I took it back to the hotel. The room doesn't have microwaves so I called the front desk for one. They were all out. Other than this, no complaints. There valet parking was good, $ 28 a day vs. $ 17 self parking. The restaurant inside the hotel was delicious. I would stay there again.
Genuine Hotels.com guest review
3 night romance trip Jul 9, 2015
Lillian
US
5.0 / 5Outstanding
"Fabulous"
Friendly staff, accommodated our hours as I work late nights.
Genuine Hotels.com guest review
1 night romance trip Jul 4, 2015
Sarah
US
5.0 / 5Outstanding
"Doing big things in Texas!"
I had an awesome stay! Great property and hosts!
Genuine Hotels.com guest review
3 night family trip Jul 3, 2015
Anthony
US
2.0 / 5Fair
"Parking Sucks!"
The Hotel was OK but the parking situation was ridiculous. Very difficult to get in and out of the gate to the parking lot and in most cases, no car slots open for parking. They should not let you in if there are no spaces...go to the roof and have to come back down, go out and try to find an illegal space outside.
Genuine Hotels.com guest review
2 night romance trip Jun 5, 2015
Claude
US
5.0 / 5Outstanding
"I just love Hilton Post Oak"
It was great I've stayed at numerous hotels in the Galleria area and I must say thus was my favorite one
Genuine Hotels.com guest review
2 night trip May 23, 2015
Terryl
US
4.0 / 5Excellent
"In Houston for one night."
One night for high school graduation. Service was excellent from valet parkers to bellmen. Room furnishings excellent, quiet. Will stay here again.
Genuine Hotels.com guest review
1 night family trip May 22, 2015
William
US
2.0 / 5Fair
"My stay..."
Was ok, had wanted a microwave and frig, for the price I paid. Had problems finding a parking places, one night, had to park on top level, in the rain. High price for parking!
Genuine Hotels.com guest review
4 night family trip May 21, 2015
PEGGY
US
5.0 / 5Outstanding
"Hilton Post Oak"
Great staff
Genuine Hotels.com guest review
1 night family trip May 15, 2015
A Traveler
US
3.0 / 5Good
"My money would be worth it elsewhere."
For $240 a night, I could have had a better value staying at Hyatt, Wyndham or Derek hotel. The bathroom did not have ventilation, door near the bathroom had smears of dirt, the room was less than idealistic.
Genuine Hotels.com guest review
1 night family trip May 15, 2015
Lung
US
4.0 / 5Excellent
"Great location by the Galleria"
The staff was friendly and the service great. The rooms could use a little updating but they were clean and well kept. I would definitely stay again.
Genuine Expedia guest review
Other trip May 21, 2015
A Traveler
US
4.0 / 5Excellent
"Great hotel ..!"
The hotel us really nice, beautiful view, comfortable room. The restaurant staff very inefficient. Niece bar. Room 1108 the shower faucet needs to be replaced. Overall great place I'll come back for sure.!!
Genuine Expedia guest review
Other trip May 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay"
Great stay, very comfortable.
Genuine Hotels.com guest review
1 night business trip May 9, 2015
Steven
US
5.0 / 5Outstanding
"Great Hotel !!!!!"
Very clean hotel. Customer service was great. One of the best hotels I've stayed in.
Genuine Hotels.com guest review
1 night romance trip May 9, 2015
Alvex
US
5.0 / 5Outstanding
"Nice hotel close to the Galleria"
Visiting Houston for a wedding. This was in a nice location with easy access to restaurants, shopping, and the freeways.
Genuine Expedia guest review
Other trip May 11, 2015
Kathy
US
2.0 / 5Fair
"Rude Clerk called the police on a guest."
Nice neighborhood near the Galleria Mall & fancy looking lobby with a nice pool. The room also had a nice small terrace which was nice. The Downside, the graveyard front desk girls were rude. They called the police on a guest because he was complaining that the only "functioning" vending machine in the entire Hotel was not working. The shorter African American clerk literally called 911 because she didn't like what he said. I'm a Lawyer & especially with this current turmoil going on with police departments the last thing they need is needless calls from rude hotel clerks that are in the wrong but don't want to listen to an upset hotel guest. GET IT OVER IT, you work in the service industry learn your job or find a new career because the police have better things to do than take "emergency" calls from a paid employee that gets her feelings hurt. I didn't know the man, he had been drinking obviously because they were having a wedding there but he didn't act belligerent. He was just annoyed that there was no working vending machine nor a mini store in the hotel & no concern to fix it. He was not alone in being annoyed considering it is such a high end hotel.
Genuine Hotels.com guest review
1 night business trip Apr 25, 2015
robert
US
5.0 / 5Outstanding
"Great business trip"
Great stay
Genuine Hotels.com guest review
1 night business trip Apr 17, 2015
Marie
US
5.0 / 5Outstanding
"Awesome"
Great experience . Lovely reception would recommend anyone
Genuine Expedia guest review
Other trip Apr 18, 2015
jx
US
4.0 / 5Excellent
"Nice location"
I went to the Venezuelan Consulate, that is located less than 2 miles away. Amazing steak restaurants close by the hotel. Great rate, clean room. Walking distance to shops and restaurants.
Genuine Expedia guest review
Other trip Apr 10, 2015
juan
US
3.0 / 5Good
"noisy air condition"
The noise of the air condition was too high
Genuine Hotels.com guest review
1 night business trip Apr 7, 2015
A Traveler
US
3.0 / 5Good
""Luxury" Hotel"
We have stayed here before and enjoyed it but this past weekend, it was horrible. The balcony door was broken, the TV had no signal, and the toilet didn't flush in our first room. We moved to a new one was much better. Bartender didn't know what he was doing.
Genuine Expedia guest review
Other trip Apr 6, 2015
lo
US
5.0 / 5Outstanding
"Love the area plenty places to shop and eat ."
Hotel was in a great spot. Shopping and great eating places just in walking distance.
Genuine Expedia guest review
Other trip Mar 31, 2015
alexis
US
3.0 / 5Good
"Cleaning staff"
Cleaning staff was pretty loud, bumping into the walls trying to get me to wake up and leave..simply terrible.
Genuine Expedia guest review
Other trip Mar 30, 2015
chris
US
2.0 / 5Fair
"Misleading information"
The front was rude and lied about what i would have in my room.
Genuine Hotels.com guest review
2 night family trip Mar 21, 2015
Breanna
US
4.0 / 5Excellent
"Weekend Getaway"
Friendly staff, comfortable bed, and up to date rooms. I would definitely stay here again and recommend it to others.
Genuine Hotels.com guest review
2 night trip Mar 14, 2015
Amber
US
3.0 / 5Good
"nice location, room dated"
The location was nice in the Galleria area. AT first impression the lobby and staff were nice and pleasant. When I got to my room I discovered it to be very dated. The bed was lumpy and not very comfortable. There was plaster and paint peeling off the walls in places. The vanity was updated and new, too bad they didn't address anything else. Overall it was clean and acceptable, but I'm glad I got a discounted price. Not your typical 4.5 stars, I would rate it more a 3.5.
Genuine Expedia guest review
Other trip Mar 19, 2015
A Traveler
US
4.0 / 5Excellent
"Hilton-Post Oak"
Hotel was very nice, clean, staff was friendly. Didn't like that you could hear the doors slam shut when other guests were coming in and out of the rooms.
Genuine Hotels.com guest review
1 night romance trip Mar 7, 2015
A Traveler
US
5.0 / 5Outstanding
"quality of service"
It was amazing
Genuine Hotels.com guest review
1 night family trip Feb 28, 2015
Jose
US
3.0 / 5Good
"Dated"
Old and needs update - food and bar small and hours / close early
Genuine Hotels.com guest review
2 night business trip Feb 25, 2015
Robert
US
4.0 / 5Excellent
"indifferent"
the only thing i i didn't like was while taking a shower, the water gathered around my feet. the drainage wasn't like i'm used to at home. that's just not sanitary.
Genuine Expedia guest review
Other trip Feb 27, 2015
james
US
5.0 / 5Outstanding
"Great stay when in Houston!"
Everyone there from the valet to the front desk were very helpful and super friendly, the room was spotless and the bed was incredibly comfortable, also the location of the hotel is perfect! It's only like a 20 min drive to anywhere in the city, overall it's a great hotel and we had a great stay!
Genuine Hotels.com guest review
4 night romance trip Feb 19, 2015
A Traveler
US
5.0 / 5Outstanding
"great stay"
Everything was great!
Genuine Hotels.com guest review
1 night trip Feb 21, 2015
Mercedes
US
5.0 / 5Outstanding
"nice hotel close to Galleria."
first room we were checked in to was occupied by another guest! hotel upgraded us to a much nicer room. later that evening while we were out they delivered a fruit basket to our room plus two breakfast coupons. How can you not love this!
Genuine Expedia guest review
Other trip Feb 24, 2015
David
US
4.0 / 5Excellent
"Houston"
Comfortable
Genuine Hotels.com guest review
2 night business trip Feb 20, 2015
A Traveler
US
4.0 / 5Excellent
"Nice place to stay...."
Wouldn't recommend the breakfast buffet.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
A Traveler
US
4.0 / 5Excellent
"good but problems"
Overall was great. They put us in a handicap room and the shower head did not work, no water at all in the bathtub. More than that, i feel bad for a handicap person if they stayed in this room, very poor design
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
Richard
US
5.0 / 5Outstanding
"Houston getaway"
Beautiful Hotel
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Amy
US
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