Old and needs update - food and bar small and hours / close earlyGenuine Hotels.com guest review
"Great stay when in Houston!"
Everyone there from the valet to the front desk were very helpful and super friendly, the room was spotless and the bed was incredibly comfortable, also the location of the hotel is perfect! It's only like a 20 min drive to anywhere in the city, overall it's a great hotel and we had a great stay!Genuine Hotels.com guest review
Everything was great!Genuine Hotels.com guest review
ComfortableGenuine Hotels.com guest review
"Nice place to stay...."
Wouldn't recommend the breakfast buffet.Genuine Hotels.com guest review
"good but problems"
Overall was great. They put us in a handicap room and the shower head did not work, no water at all in the bathtub. More than that, i feel bad for a handicap person if they stayed in this room, very poor designGenuine Hotels.com guest review
Beautiful HotelGenuine Hotels.com guest review
"HIlton Post Oak"
I was disappointed in the furniture in the living area. The couch was dirty. Also the bathroom was just so-so. I thought when we booked our room there that it would be a lot nicer.Genuine Hotels.com guest review
Quick overnight trip. Loved the area and would like to come back again to stay longer.Genuine Hotels.com guest review
"Great Service, Comfortable stay"
It was only one night but it was quite pleasant. The rooms weren't as fancy as the lobby but perfectly comfortable and the staff was super helpful and really nice.Genuine Hotels.com guest review
"Excellent hotel in a great location"
This hotel is excellent!Genuine Hotels.com guest review
Great hotel. The room was very roomy with a balcony and a great view! The staff was helpfulGenuine Hotels.com guest review
Great spot near galleriaGenuine Hotels.com guest review
Parking was high but the hotel was fantastic!Genuine Hotels.com guest review
"Swac Championship Weekend"
Came down for a weekend to enjoy friends and my stay was absolutely wonderful. Great service, food, people, and service. I will stay again. Thanks so much!!!Genuine Hotels.com guest review
"My Stay at The Hilton on Post Oak"
Our stay was amazing. The staff and employees was very respectful and they was right there for our every need. Room service was right on time and they even have a laundry service!!!! I really enjoyed the area that the hotel was in. I loved the valet parking service didn't have to wait for your car, walked outside and there it was. Houston don't owe […] me a thing!!!! Read moreGenuine Hotels.com guest review
"A gem in a busiling city"
We had a great stay on the 11th floor with a balcony and great view of Houston. The beds were awesome because neither one of us move at all once we went to bed.Genuine Hotels.com guest review
"Great location, so so hotel."
There was very little hot water and no water pressure, The a/c was not cooling properly. The TV remote didn't work, so we had to get another one. I've stayed here several times over the years and this time was the worst. The room also didn't have a mini fridge or even a minibar.Genuine Hotels.com guest review
Good location. Staff was excellent especially the restaurant staff. Paying for parking was the only negative.Genuine Expedia guest review
Very nice and staff was efficient, restaurant had trouble accommodating the crowds due to business meetings but overall very goodGenuine Expedia guest review
Hotel was very right in the heart of the Galleria district, staff was great, and hotel was very nice.Genuine Expedia guest review
"Great hotel...close to everything needed."
Very attentive staff, especially valet staff who remembered our names and interests planned. Room was very nice with small balcony to stand outside on and enjoy the beautiful weather we enjoyed.Genuine Expedia guest review
"For Business and for shopping very good location"
The Hotel its nice and the staff too... My problem has a slow internet and no refrigerator in the room,not a single bottle of water....But out of that i recomend to everyone for business and pleasure.....Genuine Expedia guest review
Great experience! The hotel was clean. My view was amazing. Besides the overnight parking fee for guests, the hotel was great.Genuine Expedia guest review
"Parking not included"
Hotel was fine but would have been nice to know parking was 16 or 27 per day + tax since i was paying for 2 vehiclesGenuine Hotels.com guest review
"I'll be back..."
Only 1 set of bath towels. Called front desk. Extra towels delivered within minutes. $50 incidental "deposit" charge showed up on bank acct. next day. Wasn't told about about it. Charge dropped off bank acct. 24 hrs. later.Genuine Hotels.com guest review
"Close to the Galleria, Great and friendly staff!"
Front desk was staff is amazing, ask for Barbara, she made sure our stay was the best ever. Free Wifi if you had an AT&T or Hilton Rewards account so you didn't have to pay for internet. Valet service was great, hotel parking was limited in the evening. The waitstaff in the breakfast bar was amazing, food was fresh and the staff was very inviting and […] willing to make your stay as warm/friendly. We booked the king size room on the 3rd floor, we got a great view from where we were and it was perfect that we had a baclony to enjoy the wonderful fall weather the weekend we stayed. The room was very large and roomy. The bed was nice and soft, however, we wish the pillows were not as fluffy or firm as we are use to. They were kinda flat and had to request more pillows for the room, which the front desk was friendly and fast to take care of our request. The Coffee/Starbucks staff are a great bunch of people. Made my wife's coffee fresh and tea was good too. Read moreGenuine Expedia guest review
"Close to appointment"
Booked through Expedia....no surprises, well kept older hotel. Food excellent.Genuine Expedia guest review
Fantastic hotel. However this is the first hotel ive stayed in that breakfast wasnt included. $17.00 continental breakfast. Surprise!Genuine Hotels.com guest review
The accommodations were fantastic. The hotel in general was very nice from the front desk associates to the room service attendant. I especially enjoyed the location and convenience to restaurants, stores, and the Galleria.Genuine Hotels.com guest review
"Great hotel in a great location"
Overall we had a great experience at this hotel. The room and bathroom was spacious and clean. The small balcony is nice to be able to get some fresh air without leaving the room. Bed was comfortable, though I'm not a huge fan of their feather pillows - too difficult to get the right height and firmness. But that's a matter of personal preference.Genuine Expedia guest review
It was just a short one night stay whilst on a night out in town to save driving. On arrival, valet was fast and efficient as was the check-in team. Staff were all very professional (and I must say well turned out) The double room was spacious and very clean, beds were exceptionally comfortable. Unfortunately the TV remote was not working but as we […] were out all the time, it didn't matter much. Read moreGenuine Expedia guest review
Great getaway for me and my wifeGenuine Hotels.com guest review
"Great place to stay"
I loved the place the only issue I had was that the bathroom tiles were stained above the shower, that gave me the creeps, outside of that the place was perfect!Genuine Hotels.com guest review
This is an average hotel, can't say I'm wowed with anything other than the fact that it's in great location. Some staff are friendly but some seem like they don't want to be there. Foods were below average. The rooms are old.Genuine Hotels.com guest review
The Hotel defenitely needs to be renovated for the category it's listed in. There was trash and an empty plastic sprite bottle under the bed as well as you can see where it never gets vacuumed cleaned.Genuine Expedia guest review
"Nice hotel near Galleria"
The room was spacious and clean, though the bathroom wasn't that welcoming in design or functionality. There were two shower heads in a handicapped bathroom, only one worked. The lobby and interior were nice, I only tried the Starbucks cafe. The hotel staff were very courteous. I learned onsite there is a shuttle to take you within 3 miles. All was […] fine but if returning for business, I would explore other options before returning. Read moreGenuine Hotels.com guest review
"For the money should have had more amenities."
Great hotel, great location. But no free wifi, no fridge.Genuine Expedia guest review
"Great place to stay"
check the parking because it cost a lotGenuine Hotels.com guest review
"Stayed here many times"
This is our Favorite Staycation hotel. Or has been. Staff was a lot friendlier previously. And for some reason we were given the handi-capped room which is somewhat of an inconvenience. They really need to notify guests at check-in of that.Genuine Hotels.com guest review
Very nice and fabulous staff!!! Gregory in the restaurant and bar and Alex in the Bellman services were exceptional.Genuine Hotels.com guest review
Hotel guide in room states room service is open 24 hours, but it closed at 2am. Breakfast coupons stated breakfast til 11am on Sunday, but it closed at 10:30am. Only two towels given for two guests in room. Had to ask for caffeinated coffee in room, only decaf available. Bar employee said she would get info for us on late night eating establishments, […] but never followed through. This hotel was not worth price paid. Read moreGenuine Hotels.com guest review
"Decent -needs updating"
Booked year in advance so got reasonable rate. Clean but needs updating. Walking distance to Galleria. Friendly staffGenuine Expedia guest review
"EXCELLENT Hotel! Staff very friendly and helpful"
We were in Houston to take my grand daughter to a concert. My Rat Terrier, Serendipity came along. We all loved the hotel,..its proximity to the Galeria,,,the accommodating staff. Couldn't have gone any more smoothly, Hope to go back next year.Genuine Expedia guest review
Checked into hotel and walked into room, immediately smelled an ordor in the room.. Also the tub wasn't cleaned.. Went down to the front desk and they changed our room. Next problem... Went shopping and got back to the hotel the elevators were down bc of an explosion in the basement. This cause us to miss my wife's birthday reservations and her party […] at the club because they wouldn't let us use the stairs. The hotel experience overall left a bad image in my head to never stay there again. Read moreGenuine Expedia guest review
"In the heart of The Galleria"
Hotel staff was amazing. Elevators broke down on first day there, trapping us on the lobby floor. Staff compensated me for the inconvenience. Overall great experience!!Genuine Expedia guest review
"Hotel close to meetings attended."
Quick nice stay walking distance from work and entertainment. We did have a fire alarm that forced guests to leave hotel and return to rooms via stairs because the fire alarm was related to the elevators. Other than this instance, the rest of the experience as very good.Genuine Expedia guest review
"Need better staff"
I've stayed here for th past 15 yrs. It's just going th wrong direction. They seem to be content to have the brand and a great location and their complacency in service will have me going to the MarriottGenuine Hotels.com guest review
It was ok I expected our room to look nicer as well as it didn't even have a microwave or a minifridge and not much of a selection for room serviceGenuine Hotels.com guest review
Do not recommend this hotel, they charge you for every little thing, should all be included in your rateGenuine Expedia guest review
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