All hotels in Houston, Texas, United States of America
1 room, 2 adults
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2001 Post Oak Blvd, Houston, TX, 77056, United States of America, ‏‎855-239-9397
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4.0 / 5Excellent

Score breakdown (from 462 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.2
  • Comfort
    4.1
  • Condition
    4.0
  • Neighborhood
    4.7
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Nice hotel, but don't plan on sleeping. You can hear everything echoing from the hallway and you hear conversations (and other activities) from adjacent rooms.
Genuine Expedia guest review
Other trip Nov 27, 2014
Lars
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Good location. Staff was excellent especially the restaurant staff. Paying for parking was the only negative.
Genuine Expedia guest review
Other trip Nov 22, 2014
Steve
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice and staff was efficient, restaurant had trouble accommodating the crowds due to business meetings but overall very good
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel was very right in the heart of the Galleria district, staff was great, and hotel was very nice.
Genuine Expedia guest review
Other trip Nov 20, 2014
Frank
US
5.0 / 5Outstanding
"Great hotel...close to everything needed."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very attentive staff, especially valet staff who remembered our names and interests planned. Room was very nice with small balcony to stand outside on and enjoy the beautiful weather we enjoyed.
Genuine Expedia guest review
Other trip Nov 20, 2014
Bill
US
4.0 / 5Excellent
"For Business and for shopping very good location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The Hotel its nice and the staff too... My problem has a slow internet and no refrigerator in the room,not a single bottle of water....But out of that i recomend to everyone for business and pleasure.....
Genuine Expedia guest review
Other trip Nov 20, 2014
Nury
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great experience! The hotel was clean. My view was amazing. Besides the overnight parking fee for guests, the hotel was great.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Parking not included"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was fine but would have been nice to know parking was 16 or 27 per day + tax since i was paying for 2 vehicles
Genuine Hotels.com guest review
2 night trip with friends Nov 1, 2014
Darrell
US
5.0 / 5Outstanding
"I'll be back..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Only 1 set of bath towels. Called front desk. Extra towels delivered within minutes. $50 incidental "deposit" charge showed up on bank acct. next day. Wasn't told about about it. Charge dropped off bank acct. 24 hrs. later.
Genuine Hotels.com guest review
1 night romance trip Nov 1, 2014
Robert
US
4.0 / 5Excellent
"Close to the Galleria, Great and friendly staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Front desk was staff is amazing, ask for Barbara, she made sure our stay was the best ever. Free Wifi if you had an AT&T or Hilton Rewards account so you didn't have to pay for internet. Valet service was great, hotel parking was limited in the evening. The waitstaff in the breakfast bar was amazing, food was fresh and the staff was very inviting and willing to make your stay as warm/friendly. We booked the king size room on the 3rd floor, we got a great view from where we were and it was perfect that we had a baclony to enjoy the wonderful fall weather the weekend we stayed. The room was very large and roomy. The bed was nice and soft, however, we wish the pillows were not as fluffy or firm as we are use to. They were kinda flat and had to request more pillows for the room, which the front desk was friendly and fast to take care of our request. The Coffee/Starbucks staff are a great bunch of people. Made my wife's coffee fresh and tea was good too.
Genuine Expedia guest review
Other trip Nov 3, 2014
Allan
US
4.0 / 5Excellent
"Close to appointment"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Booked through Expedia....no surprises, well kept older hotel. Food excellent.
Genuine Expedia guest review
Other trip Oct 31, 2014
Mike
US
4.0 / 5Excellent
"Classy place"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fantastic hotel. However this is the first hotel ive stayed in that breakfast wasnt included. $17.00 continental breakfast. Surprise!
Genuine Hotels.com guest review
2 night business trip Oct 25, 2014
A Traveler
US
5.0 / 5Outstanding
"the getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The accommodations were fantastic. The hotel in general was very nice from the front desk associates to the room service attendant. I especially enjoyed the location and convenience to restaurants, stores, and the Galleria.
Genuine Hotels.com guest review
3 night family trip Oct 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel in a great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall we had a great experience at this hotel. The room and bathroom was spacious and clean. The small balcony is nice to be able to get some fresh air without leaving the room. Bed was comfortable, though I'm not a huge fan of their feather pillows - too difficult to get the right height and firmness. But that's a matter of personal preference.
Genuine Expedia guest review
Other trip Oct 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was just a short one night stay whilst on a night out in town to save driving. On arrival, valet was fast and efficient as was the check-in team. Staff were all very professional (and I must say well turned out) The double room was spacious and very clean, beds were exceptionally comfortable. Unfortunately the TV remote was not working but as we were out all the time, it didn't matter much.
Genuine Expedia guest review
Other trip Oct 20, 2014
ADITX001
US
5.0 / 5Outstanding
"Nice getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great getaway for me and my wife
Genuine Hotels.com guest review
1 night trip Oct 11, 2014
Errol
US
4.0 / 5Excellent
"Great place to stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I loved the place the only issue I had was that the bathroom tiles were stained above the shower, that gave me the creeps, outside of that the place was perfect!
Genuine Hotels.com guest review
2 night trip with friends Oct 10, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
This is an average hotel, can't say I'm wowed with anything other than the fact that it's in great location. Some staff are friendly but some seem like they don't want to be there. Foods were below average. The rooms are old.
Genuine Hotels.com guest review
2 night business trip Oct 10, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The Hotel defenitely needs to be renovated for the category it's listed in. There was trash and an empty plastic sprite bottle under the bed as well as you can see where it never gets vacuumed cleaned.
Genuine Expedia guest review
Other trip Oct 13, 2014
Robert
US
4.0 / 5Excellent
"Nice hotel near Galleria"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The room was spacious and clean, though the bathroom wasn't that welcoming in design or functionality. There were two shower heads in a handicapped bathroom, only one worked. The lobby and interior were nice, I only tried the Starbucks cafe. The hotel staff were very courteous. I learned onsite there is a shuttle to take you within 3 miles. All was fine but if returning for business, I would explore other options before returning.
Genuine Hotels.com guest review
1 night business trip Oct 6, 2014
A Traveler
US
4.0 / 5Excellent
"For the money should have had more amenities."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel, great location. But no free wifi, no fridge.
Genuine Expedia guest review
Other trip Oct 7, 2014
brian
US
5.0 / 5Outstanding
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
check the parking because it cost a lot
Genuine Hotels.com guest review
1 night trip Sep 26, 2014
Lisa G
US
4.0 / 5Excellent
"Stayed here many times"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is our Favorite Staycation hotel. Or has been. Staff was a lot friendlier previously. And for some reason we were given the handi-capped room which is somewhat of an inconvenience. They really need to notify guests at check-in of that.
Genuine Hotels.com guest review
1 night trip Sep 12, 2014
Robert
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice and fabulous staff!!! Gregory in the restaurant and bar and Alex in the Bellman services were exceptional.
Genuine Hotels.com guest review
2 night trip Sep 5, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel guide in room states room service is open 24 hours, but it closed at 2am. Breakfast coupons stated breakfast til 11am on Sunday, but it closed at 10:30am. Only two towels given for two guests in room. Had to ask for caffeinated coffee in room, only decaf available. Bar employee said she would get info for us on late night eating establishments, but never followed through. This hotel was not worth price paid.
Genuine Hotels.com guest review
2 night trip Aug 29, 2014
A Traveler
US
3.0 / 5Good
"Decent -needs updating"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Booked year in advance so got reasonable rate. Clean but needs updating. Walking distance to Galleria. Friendly staff
Genuine Expedia guest review
Other trip Sep 2, 2014
Jane
US
5.0 / 5Outstanding
"EXCELLENT Hotel! Staff very friendly and helpful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were in Houston to take my grand daughter to a concert. My Rat Terrier, Serendipity came along. We all loved the hotel,..its proximity to the Galeria,,,the accommodating staff. Couldn't have gone any more smoothly, Hope to go back next year.
Genuine Expedia guest review
Other trip Aug 31, 2014
Rita
US
2.0 / 5Fair
"Nice Location"
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Checked into hotel and walked into room, immediately smelled an ordor in the room.. Also the tub wasn't cleaned.. Went down to the front desk and they changed our room. Next problem... Went shopping and got back to the hotel the elevators were down bc of an explosion in the basement. This cause us to miss my wife's birthday reservations and her party at the club because they wouldn't let us use the stairs. The hotel experience overall left a bad image in my head to never stay there again.
Genuine Expedia guest review
Other trip Aug 25, 2014
CP
US
4.0 / 5Excellent
"In the heart of The Galleria"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel staff was amazing. Elevators broke down on first day there, trapping us on the lobby floor. Staff compensated me for the inconvenience. Overall great experience!!
Genuine Expedia guest review
Other trip Aug 25, 2014
Rodney
US
4.0 / 5Excellent
"Hotel close to meetings attended."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Quick nice stay walking distance from work and entertainment. We did have a fire alarm that forced guests to leave hotel and return to rooms via stairs because the fire alarm was related to the elevators. Other than this instance, the rest of the experience as very good.
Genuine Expedia guest review
Other trip Aug 24, 2014
Jaime
US
3.0 / 5Good
"Need better staff"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
I've stayed here for th past 15 yrs. It's just going th wrong direction. They seem to be content to have the brand and a great location and their complacency in service will have me going to the Marriott
Genuine Hotels.com guest review
1 night business trip Aug 19, 2014
A Traveler
US
3.0 / 5Good
"decent lodging"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
It was ok I expected our room to look nicer as well as it didn't even have a microwave or a minifridge and not much of a selection for room service
Genuine Hotels.com guest review
1 night trip Aug 16, 2014
nicole
US
1.0 / 5Poor
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Do not recommend this hotel, they charge you for every little thing, should all be included in your rate
Genuine Expedia guest review
Other trip Aug 19, 2014
L
US
2.0 / 5Fair
"Cool place with expensive extras"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Clean, comfortable and cool, this hotel met our expectations in every way except the absurdly elevated prices on things like parking, wifi, and bar drinks.
Genuine Expedia guest review
Other trip Aug 18, 2014
A Traveler
US
4.0 / 5Excellent
"Hilton designed by I.M.Pei"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
When I am visiting Houston, the Galleria area is often the most convenient due to its central location and multiple restaurant venues. Hilton is a good name, and service is always good, but what distinguishes this hotel is the pleasing design.
Genuine Expedia guest review
Other trip Aug 14, 2014
Albert
US
5.0 / 5Outstanding
"next to event at Magganio's"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My brother was very happy with the room, the only thing is that the charges for the phone calls
Genuine Hotels.com guest review
1 night trip Aug 9, 2014
Beverly Hart
US
2.0 / 5Fair
"It doesn't look like a 4 star hotel"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The room is old, the swimming pool is small. You have to pay the parking, internet if you want to use them. What kind of 4 star hotel is this?
Genuine Expedia guest review
Other trip Aug 4, 2014
A Traveler
US
3.0 / 5Good
"It was ok"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
The stay was decent but for pay the room didn't even have a fridge or microwave we kept having to throw away our left overs from eating because there was no place to keep them
Genuine Hotels.com guest review
2 night romance trip Jul 18, 2014
Kia Bursey
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything was great, friendly service, great location, and shuttle service was a nice break from driving.
Genuine Hotels.com guest review
2 night family trip Jul 18, 2014
A Traveler
US
4.0 / 5Excellent
"Great area for shopping!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was great and the staff was very friendly. My only complaint is that our parking permit, which we paid $16 for, had to be reactivated several times. We were told we had unlimited entrances/exits during our stay but the card never seemed to work more than once. I've booked my stay at this hotel again for an upcoming trip so obviously the parking issue isn't that big of a deal, just a pain in the butt.
Genuine Hotels.com guest review
1 night trip Jul 18, 2014
D.M. Ag
US
5.0 / 5Outstanding
"Great location for a shopping trip"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We enjoyed our stay and will definitely come back again. The room was great and the cost reasonable.
Genuine Hotels.com guest review
1 night trip Jul 19, 2014
A Traveler
US
1.0 / 5Poor
"BAD TRIP"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
This is like no other hilton i have ever stayed at the service was horrible the elvevators were slow the breakfast cost over $26 when i was told it was free. they charged for the parking in the hotel even if you were staying. I will never stay here and the website is incorrect on here about alot of things. Other than the bed being soft that is all this hotel has to offer
Genuine Hotels.com guest review
2 night trip with friends Jul 18, 2014
melissa garza
US
4.0 / 5Excellent
"centrally located downtown area"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great staff ready to help, staff are very professional and courteous, ready to assist and provide excellent customer service
Genuine Expedia guest review
Other trip Jul 21, 2014
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The service and petsonel were terrible. Poor customer service.
Genuine Hotels.com guest review
1 night trip Jul 18, 2014
Mina Jeter
US
4.0 / 5Excellent
"Nice and clean hotel. Receptionist very helpful"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Just one night for a business trip. Rest like a baby
Genuine Expedia guest review
Other trip Jul 17, 2014
Alfredo
US
4.0 / 5Excellent
"Weekend in Houston Hilton Galleria"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Location is great for the Galleria. Easier to get in and out of compared to the hotels in the mall. Valet parking is expensive but they have a shuttle so you can self park and use their shuttle to get around. The renovated rooms are good for the price.
Genuine Hotels.com guest review
2 night trip Jul 12, 2014
Jerry
US
4.0 / 5Excellent
"Great hotel in Galleria."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed here before. Great location and great staff. You are close to everything.
Genuine Expedia guest review
Other trip Jul 16, 2014
Will
US
3.0 / 5Good
"Not a bad hotel at the Price!"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The room was ok. The AC was ridiculously loud. The room was not that clean.
Genuine Expedia guest review
Other trip Jul 14, 2014
Ophir
US
4.0 / 5Excellent
"Conveniently located in Galleria area"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is in a great location in the galleria area. The Arboretum is close by along with some movie theaters and shopping. It is close to some really good restaurants. We stayed here because we needed to visit the Italian Consulate. The pool and workout facility are well maintained. Friendly and courteous staff.
Genuine Hotels.com guest review
2 night romance trip Jul 5, 2014
Karl
US
4.0 / 5Excellent
"Close to Galleria shopping center."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Could look at the window and see the Galleria. Corner room with balcony. Rooms were clean and fresh, breakfast buffet was good, valet service spot on. Only issue was at check in when the room reservations didn't show the breakfast package that I had purchased. Was cleared up when I showed the agent my information on the iPad.
Genuine Expedia guest review
Other trip Jul 8, 2014
Terry
US
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