"A Wonderful Wedding Night!!"
It was out wedding day and everyone at the hotel made sure we had a wonderful stay. From making sure we had a room to get ready (while early check-in is not guaranteed), to just making us feel welcome and happy at all times. Every thing we needed from the reception, we had in just a matter of minutes, Pier (from front desk) was excellent, they even […] send us a Wine Bottle & Desserts as a wedding gift! We also had drinks and brunch at Toro Toro and were waited by Isabel both time. She was so very nice and attentive! I have to say our entire stay was very pleasant. We choice this hotel because we had eaten at Toro Toro before and liked the location - right on the bay once you walk out of the hotel, the ambiance and the looks. The room was very nice, clean and spacious. Overall a wonderful stay! Read moreGenuine Hotels.com guest review
"2 Night Stay Before Carnival Cruise"
i'm just writing a quick review of our stay this last August. This was our family's first trip to Florida. I chose the InterContinental because of it's proximity to the Cruise Port and the reviews. We chose a Red Eye Flight from Los Angeles. Never again! We were so tired and we had to wait, of course, for our room to be ready. I assumed we'd be able […] to sleep on the flight. Oh well, live & learn. Our room was clean and faced the city. Beautiful views in the evening. The hotel is close to a tourist areas with lots of chain restaurants & shops. There are also local cafe's & restaurants that you can easily walk to ....in August that meant heat & humidity. Oh well, just bring a water bottle on your walk. We enjoyed our brief visit. We'll have to come back to Miami..... :-D Read moreGenuine Hotels.com guest review
perfect location, accomodations, and bar/lounge restaurant!!!Genuine Hotels.com guest review
"Great location, beautiful view"
Everything went smooth. The rooms are lovely, the view is great and the staff is friendly. The only problem was the very poor complimentary internet service.Genuine Expedia guest review
"Great business and leisure location."
I stay repeatedly in this hotel. It is a landmark strategically located. With fully renovated rooms, this hotel consistently offers good service. Great for business next to Downtown and Brickell where all banks are. Also easy access to highways, beautiful views of the bay and port. The only con is that occasionally the nightclubs at Bayside could be […] a little noisy. Read moreGenuine Expedia guest review
The hotel was beautiful and well appointed. The desk staff were excellent and check in was a breeze. The surrounding grounds were great for walking, reading and just enjoying the proximity to the water. I rated room comfort a 2 because the massive window facing several buildings had a privacy black out shade.....unfortunately it would not lower. I contacted […] the staff to request maintenance but no one ever came. I waited until almost midnight. It would have been bearable other than the lights from other buildings. I am unable to sleep with lights on......this was light having "neighbors" porch or flood lights shining in your bedroom all night. I should have insisted on a room change but I felt sure someone would come. By the time I realized that wasn't going to happen, it was too late. My 12 year old grandson was asleep.....maybe the lights only impacted my husband and I. Read moreGenuine Expedia guest review
"Wonderful view of the Miami port!"
We had a beautiful view of the Miami shoreline and got to see all of the cruise ships when they came to dock into Miami.Genuine Expedia guest review
"Nice Hotel when you plan go concert"
I feel comfortable because Hotel staff is awesome. Great spot and room's view is awesome.Genuine Expedia guest review
"Would stay again"
Super-friendly staff from the front desk to the concierge made the stay a pleasure.Genuine Hotels.com guest review
Adequate for a short stay in Miami. very central, easy access to most places, good communication system. Restaurants nearby within walking distance. hotel staff were very accommodating. The in house entertainment was also adequateGenuine Expedia guest review
"Excellent hotel right along the Miami bay!"
We found this hotel to exceed our expectations. Service was great and the hotel was spectacular. Great location.Genuine Expedia guest review
09/27/2014 NICE,CLEAN, MODERN HOTEL. WE STAYED AT THE HOTEL FOR ONE NIGHT PRIOR TO A CARIBBEAN CRUISEGenuine Expedia guest review
I wish I would have had more time!!! One day was not enough.When I go to Miami again I will come back too Intercontinental Hotel.Genuine Hotels.com guest review
Great Hotel with friendly staff.Genuine Hotels.com guest review
"Located in convenient area"
5 star service, located across from Bayside Marketplace. 5 minute cab ride to the port for those taking a cruise. Wonderful views of the cruise ships from our hotel room. Friendly staff, large heated outdoor pool, clean and comfortable room.Genuine Expedia guest review
This hotel was above what I was expecting, food at the restaurant was pricey for me, but the steak was one of the best I have had. great location if your heading on a cruise, or just want to relax in luxury.Genuine Expedia guest review
"Best hotel restaurant ever!"
I don't normally review hotels, but this hotel is OUTSTANDING! Breathtaking interior, generous comfortable rooms, and the best dinner I have ever had at the in-hotel restuarant Toro Toro. Right on the Port of Miami, the views are unbelievable. This is my new go-to hotel for any Miami trip!Genuine Hotels.com guest review
"Good all round hotel in the higher end"
Excellent hotel and good surroundings. Good for both business and family.Genuine Hotels.com guest review
"Perfect location, very nice room!"
Everything was very, very good, including Toro, Toro Restaurant downstairs. Very nice service!Genuine Expedia guest review
Overall very satisfied except. My phone fell behind the night stand. When I moved the night stand the area behind it was full of dust and looked like it had not been cleaned in a long time. Also, the air vent in the bathroom was full of dust as well and also looked like it had not been cleaned in a while.Genuine Hotels.com guest review
"Best service recieved at any hotel in years!!!"
Greeted promptly on arrival, was immediately upgraded to harbour view room. Everyone friendly and helpful!!Genuine Expedia guest review
"i love the staff there they was great"
i will stay there any time it was the best hotel i ever stood at the staff was great keep up the good workGenuine Expedia guest review
Stayed pre cruise. The service is excellent, however the rooms could do with a deep spot clean. Nothing major, just the type of things you can tell they miss in the everyday cleaning.Genuine Hotels.com guest review
"Nice experience to be at downtown Miami"
We'll it was magnificent the hotel staff and everything they offer but, the food at the room service was really bad I thing and recommend that they should change itGenuine Expedia guest review
"GREAT HOTEL - EXCELLENT CUSTOMER SERVICE"
In Miami, there are multiple choices Intercontinental is reliable one!...You have Wall Street Journal, New York times...if you want to Starbucks is located in the Lobby, torotoro restaurant is not so impressiveGenuine Expedia guest review
The location of the hotel is GREAT, the rooms are spacious, comfortable, and clean. We had a view of Biscayne Bay which was wonderful. It is within an easy drive to Miami Beach and to Key Largo for snorkeling. We hope to get back there soon.Genuine Expedia guest review
"Wonderful stay, amazing staff."
Went to Miami for work but felt more as a vacation. The staff was super nice and acomodating on all of our needs.Genuine Expedia guest review
"Best Hotel Ever"
This was my husband and I first stay at this hotel and it was the best hotel that we ever stayed in. When you first arrive there are people there to help you with your bags. The check in was quick and easy and very friendly. The room was nice and clean and the bathroom was very clean and big with lots of towels. The hotels was a easy walk to Bayside […] market and also close to the metro mover. All the staff was so nice and friendly and were always ready to help or answer any questions. We will be back soon for another stay we are hooked on this hotel. Read moreGenuine Hotels.com guest review
"Very nice hotel easy walk to waterfront."
Was surprised at how good the hotel was for the rate - thanks Expedia. Didn't try any of the hotel restaurants since so many other opportunities an easy walk away on the waterfront. Bar was loud and busy, but they have tables with good service out in the lobby so you can sit and talk comfortably. Note that Google does not do a good job when your are […] in the area of the hotel. This made actually getting to the hotel difficult because of Google errors, one-way streets, and the fact that the streets are very busy at night. It's easy to get stuck going the wrong way in a traffic jam. Bill Baggs Cape Florida state park at end of Key Biscayne is only about 1/2 hour away and has excellent beaches. Read moreGenuine Expedia guest review
Very nice hotel and incredible service. Room service not that good for the price, is my only bad review everything else great.Genuine Hotels.com guest review
"Walking-distance from top locations"
It has been a very pleasant stay, my daughter and husband enjoyed the premises, the swimming pool and the hotel restaurant. It is so close to the bayside being a rewarding experience to walk over there, to breathe the clean air and just enjoy the beach view. The rate is very convenient.Genuine Hotels.com guest review
Nice hotel, great for business travel involving downtown miami. Had an issue with double charge on credit card that they resolved quickly.Genuine Hotels.com guest review
"Close to what we wanted to see"
My husband, two boys & myself were in town from NY for just two nights. We were taking my youngest son to see a Marlins game. We thought that the hotel was very nice. It is very nice looking when you first walk into the lobby. The rooms were very clean and comfortable. We did find the daily parking rate a little expensive though and you have to pay […] for wifi (which my kids can't seem to live without). As far as location, we thought that was great. We were only minutes from everything. I would recommend this hotel. Read moreGenuine Hotels.com guest review
"Nice hotel at entrance to port"
Good experience. Recommend for sure. Close to port.Genuine Expedia guest review
"Outstanding hotel. Would certainly stay again"
Good location. Very modern hotel with a big Miami vibe. Warmly greeted with a great service staff. Next time I'm in the area I'd certainly go back.Genuine Hotels.com guest review
Customer service was terrible. I would not recommend this hotel to anyoneGenuine Hotels.com guest review
We stayed overnight before leaving for our cruise the next day. The hotel is less than a mile away from the port, so it's a very convenient location for stays before/after cruising out of Miami. The hotel lobby was beautiful, and very kind and helpful staff.Genuine Hotels.com guest review
"Should have picked a different place"
Friendly staff, decent view and nice scenery inside. The rooms are very average and elevators are always packed. I received a parking ticket in the parking lot at the front of the hotel. Had to valet every time I came and went so tips tips tips. Breakfast at Ole was average but cost $50 plus tip. Dinner at Toro Toro was below average and cost $80 per […] person. Not enough bang for my buck. Read moreGenuine Hotels.com guest review
Hotel was clean and the staff was friendly and very helpful.Genuine Hotels.com guest review
"location to cruise port and entertainment."
Location great for cruise port and access to entertainment venues, Restaurants, main sites, trolly.Genuine Expedia guest review
"Great stay prior to cruise"
My husband & I stayed at the Intercontinental Miami on a Saturday before our cruise. We LOVED this hotel. Had Toro toro for good drinks, room service for dinner (which was fantastic), and the pool bar for lunch. Loved all of the food/drinks at the hotel. The hotel was generous enough to allow us to have a 2pm check out on Sunday before heading to the […] cruise ship. Taxi's were lined up outside to take us to the cruise terminal. There's a nice park right outside of the hotel that was great for jogging as well. We were thrilled with everything this hotel had to offer, especially the friendly staff. Would definitely stay here again! Read moreGenuine Expedia guest review
"Crear value. Great location"
Just spent 4 days and I loved it. The location is perfect, close to the bayside and only a few minutes to The beach. My one complaint goes to the price for the overnight parking: $40.Genuine Expedia guest review
"Close to port - Nice Hotel"
Enjoyed hotel, had a view of the water. Nice room. Great service. Great downtown location. Cab fare to port was less expensive than what we paid for special transportation provided at a different hotel last time. Food was excellent. Also, cab fare to hotel from airport was cheaper than the shuttle and you don't have to wait for the shuttle to fill […] up. Read moreGenuine Hotels.com guest review
"Very Nice Hotel"
The hotel is first class and has great amenities including the pool, bar / restaurant and a Starbucks in the lobby. My only complaint was it took 30 minutes the morning of 7/5 to get an elevator from the 6th floor to the lobby. With luggage and a 3 year old walking 6 floors down wasn't an option. I called 3 times from the phone near the elevator but […] no one seemed to really care. Just waited it out and finally got down to the lobby. I'm still rating the hotel high because of everything else mentioned. Read moreGenuine Hotels.com guest review
My family and I enjoyed our 1 night stay!! I highly recommend this hotel for your next 4th of July destination. Our Room looking out over the Bay was incredible. Best seats in the house!! Not only could we watch the firework show from the comfort of our room, but you could see about 7 or 8 actual firework shows from all in one place, your awesome bay […] view rooms!!! Read moreGenuine Hotels.com guest review
"Good Overall Stay"
Good Hotel located downtown next to the Port of Miami and the Heat Gym. Other than being charged twice which was later removed after checking out my stay was great. Quick 10 minute drive to Ocean Drive. I will be staying here due to being nicer and cheaper than any decent hotel on Ocean or Collins Ave South Beach.Genuine Hotels.com guest review
The hotel was really nice and in a great location on the habor by shops and restaurants. Only a $20 cab ride from South Beach, great restaurants, and bar. The staff was very helpful, our room was really nice and clean, with a partial water view.Genuine Expedia guest review
"Great Hotel Location, No Parking!"
Thought the hotel location was great. Right near Bayside with great shops and places to eat. Not too far from South beach either, maybe 15 minutes by car. The downside to my stay was the dust on the night stands. I mean it was so thick I could write my name in it. I told the staff the first night in hopes that the cleaning people would take care of […] it. That did not happen. My last night I went to the on site manager with pictures of my complaint and he was super nice and understanding. Since my room was already paid for, they did comp 2 nights for valet (Which is $40 a day in and out). This is kind of expensive when you stay 4 or 5 nights so I was thankful for the 2 nights free. All in all, I would definitely stay here again! Read moreGenuine Expedia guest review
Hotel is on great location, very clean, hotel staff was very nice and helpful. the only downside is the $39 a day parking fee, but thats common in the Brickell area.Genuine Hotels.com guest review
The hotel was clean and elegant. The location was excellent as it is by the bay and is close to restaurants and parks. The staff members were excellent and were very warm.Genuine Expedia guest review
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