Holiday Inn Williams - Williams

This guest did not leave a comment.

Genuine Hotels.com guest review

The rooms were very clean. The location of the hotel was easy to get to our destanations. The staff was very helpful in giving us information about things of interest.

Genuine Hotels.com guest review

Overall, it was a clean and well-appointed room. Unfortunately, our non-smoking room was surrounded by smoking rooms which made the hallway smell. You had a choice to pay $25 more to get "free" breakfast at their restaurant. Better to go elsewhere for breakfast.

Genuine Hotels.com guest review

our room was lovely however, out the window all we could see is satellite dishes on the roof, we were only there for one night so it was fine. The room was clean and all we needed was a comfortable bed and a TV and we had it :-)

Genuine Hotels.com guest review

We stood there for one night, it's an older hotel, but its well maintained and clean.

Genuine Hotels.com guest review

It was disappointing that there was no complimentary breakfast or even a discount on a over priced restaurant the restaurant prices are 15.00 and up for dinner also the internet dont work but other then that the room's are nice

Genuine Hotels.com guest review

This Hotel ,may once have been good value for money. Hower we did not feel this a three star hotel, decor and carpets were extremely tired and need of renevation and renewal. I would not recommend this Hotel to friends. Only bonus as the location to the South rim of the Grand Canyon.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I booked the hotel through hotels.com and the hotel also billed me. Took several days for them to get the charge off of my credit card. I had to have my credit card company call them. Also the hotel has no elevator. We had to haul all of our bags up to the second floor.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The hotel was nice for the money. I was disappointed that breakfast was not included like at most Holiday Inn hotels and the restaurant was just OK.

Genuine Hotels.com guest review

Everything was good, the kids ate free but the bed smelled like Urine. The bed was not comfortable.

Genuine Hotels.com guest review

This hotel had both positives and negatives; The room was fine, and the beds were especially comfortable. It was a reasonable price, the staff was helpful and friendly, and the pool was great, but the carpeting in the hallway was very dirty.

Genuine Expedia guest review

Too close to the hightway. The restaurant was horrible and expensive. Who doesn't offer a continental breakfast? Holiday Inn Williams doesn't. Dated and needs some work.

Genuine Hotels.com guest review

Good hotel, need a free breakfast. Nice selection of pillows anplaces to eat nearby. Gas was a little expensive.

Genuine Expedia guest review

The breakfast at the Depot Cafe seemed like it was microwave food. We got the buffet and it was close to terrible. If we ordered off the menu I don't know if that would be different or not. Water tasted like tap. Orange juice was good. Bacon and toast were good. Pancake edges were too hard to cut I had to tear them off. The front desk needs a pick […] me up. One older lady was rude and didn't even acknowledge me while the younger one tried to make eye contact and smile but the older one kept talking to her instead of saying they would be with me shortly. The younger one eventually said that but the older one needs a manager to watch her customer service. Maybe she was the manager! Overall, it is in a good spot for the Grand Canyon Railway, not too far down the road. The rooms were clean and warm, as it was snowing outside. If you are just sleeping there, it is a good hotel for that. Read more

Genuine Expedia guest review

Good things first: this hotel is relatively new and beds are pretty comfortable. However, this is absolutely not a good value for your money. There is no breakfast included into the price (not even a coffee), but there is a breakfast for purchase. Don't waste your money on it. Honestly, free breakfast in Howard Johnson across the street is thousand […] times better than this hotel's overpriced stale week-old coffee, disgusting sticky pancakes, and cold yellowish substance they call an "omlete". The breakfast area was gross, with tables covered with some dirt and floors not vacuumed for years. Our waitress had a black eye and could barely speak English. Overall, the dining hall was a great contrast to the relatively clean and pleasant rooms, but our breakfast "From Dusk to Dawn" experience just ruined all good impression we initially got. Read more

Genuine Expedia guest review

Everything worked out good. The hotel was close by to the Train Station, and the walking from the one place to another in and around the hotel was nice and clean.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

very clean,staff very helpful.friendly,hotel very close to freeway.food very good.dinner was very good french toast at breafast to hard.very comfortable beds and clean.I will stay here again for sure.

Genuine Hotels.com guest review

Very rude service personnel ! We wil never go back to this place ever

Genuine Hotels.com guest review

First of all this place should be listed as a motel vs a hotel. It is very run down, although the girls at the front desk told be that they were in the process of remodeling. This place has a second floor without a elevator.....yes that means you have to take each item upstairs over this pretty nasty looking carpet. Inside the room was pretty blah. […] The bathroom was very small and the actual toilet reminded me of one you would find in a public restroom. They allow animals to stay at this hotel which I guess good for some, but also leaves behind a few unpleasant odors if you know what I mean. They have a indoor pool which was key for me since we have 3 little ones and we came to Williams to ride the Polar Express. The only downside to the pool was that the deck had been painted and it was super slippery. All and all the staff was very nice and if you asked my 6 year old he had a good time, but me.....not so much. For the cost I would expect a lot more. Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

It was in a quaint little town and easy to find right off the highway. Everyone was friendly, eager to please, and informative of the area. We used the hotel as our base while visiting the Grand Canyon. I definitely would stay here again and recommend it to others.

Genuine Expedia guest review

The more I read reviews online the more I think people are very hard to please. This hotel was as advertised. The only thing that surprised me is that it doesn't have an elevator, this wasn't an issue for us but I can see where some would definitely want to request a first floor room. We considered staying closer to the Grand Canyon but it turned out […] that Williams was the best place to stay; it was less expensive and closer to see other attractions in the area like the Caverns and the Bearizona park... all worth the visit for sure. Read more

Genuine Hotels.com guest review

The pool was great, even had the nice touch of a clock! Other than that, we could not get internet in our room, and I met a woman in the lobby who said the same. No free breakfast and the on grounds restaurant was much overpriced. Also, a mediocre location. I will not stay here again. I think next time I'll pick internet and location over indoor pool. […] (The indoor pool is fantastic, though.) Read more

Genuine Hotels.com guest review

We arrive 2 hours early before check in so we decided to head east along I-40 to meteor crater that about 1 1/2 drive it a must place to go and after that we decided to drive to Sedona back to west I-40 to I-17/89a south and exit to 89a south brings you to Sedona. Get your camera or camcorders when your driving along 89a and you wil manage to see the […] sunset in Sedona. WOW!! The hotel is only 1hr 20mins to south rim entrance and another plus side about the hotel it has a restaurant. My wife and I enjoyed our stayed at this hotel specially rest time, very quite and convenient all directions your going, either Grand Canyon, Flaggstaff or Sedona your only minutes or hours away. Read more

Genuine Expedia guest review

The town of Williams is adorable. The hotel was quiet but the room, though clean enough was a disappointment. Looked like they had removed a bed. Kind of made me wonder why. Just a big empty space on one side of the room. And no elevator. 50 lbs of luggage dragged up the stairs to the 2nd floor after a long day? Not fun.

Genuine Expedia guest review

When we book the rooms we were told that breakfast is included but that is not the case. The restaurant attached to the hotel is a rip off with very poor service and the food is disgusting. The chicken parmesan my husband ordered is watery and cold. The kid's pizza my daughter ordered looks like half of the pizza is missing. The food is not worth the […] price. Totally disappointed. No microwave, no fridge, the vending machine eats your money. Location is nice, down the street is the historic district with good places to eat. The pool looks murky. Read more

Genuine Hotels.com guest review

Front desk staff was very nice and helpful. We left very welcomed when we stayed at the hotel.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I wish the place had an elevator; it's only two floors, so it doesn't necessarily HAVE to have one, but we had to lug a bunch of stuff up the stairs. Also, the hotel restaurant is overpriced and has poor service. But the food was good. I think any place in the area is overpriced because of the GC, but it was an overall comfortable, restful stay.

Genuine Expedia guest review

I paid in advance. When I got there I was given a room. Luggage, kids in tow --we entered to find two males getting busy. Front desk offered no apology. We were given supposedly only room left?? right by the stairs. Very busy and loud.I have given every opportunity for manager to respond. Has not. Poor practices.

Genuine Hotels.com guest review

We chose this hotel due to a combination of the reasonable price and proximity to The Grand Canyon. It is what it is. You can tell the hotel is quite popular and sees heavy traffic. The staff is helpful, pleasant and courteous and would recommend. The double room we were in was rather small I thought. The bathroom was so small the door practically […] touched the shower tub. But the room was clean which is important. The front entrance lightbulb was broken and not replaced during our stay...this should have been caught by housekeeping. I spend 50% of my work schedule travelling...so I am a road warrior who has seen plenty of hotels. My only small complaint is the lack of an elevator. I have a bad knee and hauling my bags up a flight a stairs was not enjoyable. Overall I would recommend this hotel for families and business travellers on a budget. But remember...you get what you pay for. Read more

Genuine Expedia guest review

Very poor service. Very poor staff. Very poor facility.

Genuine Hotels.com guest review

For the price.No free brakefast.

Genuine Hotels.com guest review

The clerk was rude. The hotel stunk and there were no elevators. If it hadn't been prepaid, we would have left!!!!

Genuine Hotels.com guest review

was good for the family.

Genuine Hotels.com guest review

This hotel served its purpose for us visiting family at the Grand Canyon. It was clean, comfortable and had lots of "extras" such as indoor pool/spa, restaurant, guest laundry, and walking distance to historic downtown. We would stay there again.

Genuine Hotels.com guest review

Hotel appears to be fairly new. No elevator. Close to everything in town. There is a steakhouse attached to the hotel that was average. Before going to the steakhouse make sure you get seated before the tour buses arrive. Besides taking the train to the Grand Canyon, I would recommend checking out Bearzonia which is in Williams. A little pricey but […] a unique chance to see bears, wolves, buffalo, etc.. come right up next to your car. Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This is supposed to be a Hilton, I've stayed in LaQuintas that were better than this. It did not have an elevator, the rooms were dated. The carpet didn't look very clean. Not worth what I paid

Genuine Hotels.com guest review

Room was clean, bed was way to firm, but by far not the worst I have used. Biggest complaints were that there was no air conditioning being used in the Hotel except when you turned yours on in the room. Hallways and even the restaurant was very stuffy, and muggy. I experienced a very rude manager at the front desk, she was not helping me but if she […] had talk to me the way she addressed the other guest checking in, I would have been very ugly. For Williams, this looked like one of the cleaner, and newest places in town, book early as I heard complaint after complaint about being sold out. Read more

Genuine Hotels.com guest review

The facility was adequate but tired looking and the beds were in very poor condition. The location was great and Williams is a fun place to stay on the old Route 66. I was surprised there was no complimentary breakfast.

Genuine Hotels.com guest review

Basic lodging

Genuine Hotels.com guest review

The hotel it self is very nice.the beds though are like sleeping on a bed of rocks very hard and uncomfortable.

Genuine Hotels.com guest review

Great for overnight stay on the road, good indoor pool, easy highway access

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

It suited us fine for our eight hours of sleeping and going to the Grand Canyon.

Genuine Expedia guest review

Overall very good service.. definitely an option for stay. We had a problem regarding the breakfast coupons though. I'd booked a room for 4 ppl with 2 queen beds, and it came with full breakfast option.. however, at the front desk they initially gave me coupons for only 2 ppl stating that "the restaurant restricts them from giving coupons for more ppl". […] However, talking with the hotel manager we resolved this issue. The holiday inn gave us free coupons for all the 4 ppl, and dont forget to take the free coupons for each day that you're staying. Read more

Genuine Hotels.com guest review