Great location for seeing the Grand Canyon. Hotel provided good service.Genuine Hotels.com guest review
"Will definitely be back"
The hotel was very nice and the price was a very good deal. I would expect to pay about $20 more per night for the quality of this hotel. Our service was great. Only complaint was we had so noisy neighbors. Kids were running in and out of room making noise until about 11 which is late for us because we had 2 little ones with us.Genuine Hotels.com guest review
First..incase you are wondering it is not walking distance to the polar express..maybe for adults but definitely not for kids and not when it's so cold. The hotel was nothing special. The top cover had many stains on it. The cable channels were slim to none. They have no breakfast. The beat part was the staff was really friendly.Genuine Hotels.com guest review
"Don't rely on the pictures."
The fridge was leaking when we first walked into the room. The bed and pillows were super uncomfortable. Would not stay here again.Genuine Hotels.com guest review
Everything was good, the room , the restaurant, good timeGenuine Hotels.com guest review
"one night stay"
Adequate for the night. Clean, quiet, close enough to the Grand Canyon to make it a good stopping point after an afternoon drive from Vegas.Genuine Hotels.com guest review
"Polar Express Experience"
I stayed here with my 3 kids for the Polar Express Ride. I was extremely pleased with this hotel. The location was perfect, room was clean and all for a great price. I will definitely book this hotel again.Genuine Hotels.com guest review
"Smokey smell in non-smoking rooms"
Although we had a great time staying in Williams, we were a little disappointed with this hotel. The rooms looked nice but the beds were super uncomfortable. Because this hotel offers smoking and non-smoking rooms, our towels ended up smelling smokey even though my family was in a non-smoking room. Especially after a hot shower, the steam really brought […] out the smoke smell and the whole bathroom smelled like a cigarette. There was no continental breakfast offered but we knew that when booking. The price was great and Williams is a fun little town when you stay closer to Christmas time but we probably won't ever stay in this hotel again. Read moreGenuine Hotels.com guest review
"Polar Express Weekend"
My grand daughter and I went to Williams for the Polar Express. The Ramada was just a short distant from the train. It was easy to find and very clean.Genuine Hotels.com guest review
We reserved two rooms and I had called about having tgem adjoined. They told me I would have to request that when we arrived. We were given rooms back to back, but not adjoining. My room was adjoining with a different room! The guests in that room were VERY loud and woje me up at 2:30am and 6:00am. I could hear everything they said! This is not OK. […] Consider making a room request option when you reserve on-line. If people know ahead of time that they need or want adjoining rooms, they should be able to request it ahead of time. If the neighbors had woken up my daughter too, I would've gone down to the desk to complain! Thankfully they were quiet the second night! Also, the whole hall smelled like cigarette smoke, but thankfully our room didnt. I also have to say that the towels were very thin and worn out. Generally unimpressed with this hotel. Read moreGenuine Hotels.com guest review
Nice hotel for the price.Genuine Hotels.com guest review
Thank'sGenuine Hotels.com guest review
The hotel was clean, staff not that friendly. And the pillows were half the size of a normal pillow.The hotel came up when I searched for hotels in Flagstaff. However, this hotel is actually half an hour past Flagstaff. Very misleading! And incredibly frustrating.Genuine Hotels.com guest review
Good value for the money in a great location.Genuine Hotels.com guest review
"review for Ramada in williams arizona"
hotel needs an elevator. everything else ok.Genuine Hotels.com guest review
It was a great place to stay while visiting friends and sightseeing the area. Near the highway with fast food in the same area. I highly recommend this hotel.Genuine Hotels.com guest review
"I had good time at hotel"
It was good.Genuine Hotels.com guest review
"Good location with thin walls"
Beds were comfortable but very thin walls and could hear people talking plus listened to their tv on all night.Genuine Hotels.com guest review
"Good place to stay for a night or two."
I think this was a good hotel to stay at for the price. The customer service at the front desk was suboptimal, but the the room was clean and comfortable. The pool was great and indoors which was nice with the weather being so cool.Genuine Hotels.com guest review
"Rooms not clean"
First room smelled like throw up. They gave us another room which had a dirty towel and when my son got into his bead there was popcorn in the sheets. I would not stay there. The only positive thing was the resturant great service and good food.Genuine Hotels.com guest review
Great hotel when visiting the Grand Canyon. AffordableGenuine Hotels.com guest review
This was a birthday trip for my husband and our first trip to Bearizona. The hotel was clean and comfortable. The next day we did not get service to our room because when they came we were still there and they never came back. When we went to the desk to ask for amenities, they were more than helpful. This is a great location for visiting the train […] station and for Bearizona. It is only 5 minutes away. We would stay there again. Read moreGenuine Hotels.com guest review
The elevator is still inoperable so we used our trunk as a closet only fetching items as needed. Strongly advise filling up with gas in Kingman or Flagstaff. It was $1.18 cheaper in Kingman and $1.00 cheaper in Flagstaff. The beds were comfortable and it was quiet. We paid 75% of what we would have in Flagstaff for the same quality room.Genuine Hotels.com guest review
Nice hotel, close to charming town of Williams. Very close to Grand Canyon!Genuine Expedia guest review
"Great nights stay during long-distance trip"
This was night 4 of a 5 day drive, so we were both tired and sore when we arrived. Check-in was simple and quick, and the room was clean and comfortable. Breakfast was not included, but there is a restaurant and bar on the premises that are available most of the day. The bar was quite entertaining at the end of the day, as the local character players […] seem to congregate there and things were quite lively. Another item to note is that there is no elevator in the hotel, so if you have problems with the stairs be sure to specify a first floor or accessible room. Read moreGenuine Hotels.com guest review
"Close to freeway"
Unfortunately our curtains didn't close tightly so we got headlights in our room late at night. Other than that, our stay was great!Genuine Expedia guest review
Friendly staff. Beds were comfortable and rooms clean. Freeway noise a little loud.Genuine Hotels.com guest review
This was a last minute hotel during a trip. It was much nicer then i expected. The hotel is close to the freeway but I didn't hear anything. The beds were comfortable.Genuine Hotels.com guest review
"Mediocre, but not too bad"
This property has done a lot of cosmetic work to cover up the dated building. Still a ways to go to reach cleanliness. The indoor spa was fantastic, though!Genuine Hotels.com guest review
"Good Motel near Grand Canyon"
Very good basic motel for a reasonable price. Warm welcome from the staff and room was fine. About an hours drive from the Grand Canyon so handy for a stop-off on tour. Also near old Route 66. Would stay again.Genuine Hotels.com guest review
Nice and cozy. Everything in the room we needed. Jaccuzi kind of putzy w the jets but nice and warm. Pool great temp too. Please fix the vending machine. Wont take bills and no change at the front desk in the eve. Hmmm. Besides that it was great. We'd come back.Genuine Hotels.com guest review
NEED NEW EMPLOYEES! Beautiful hotel, great stat. Horrible staff. I checked into this hotel around 7pm. There was only one person at the counter. After waiting 15 minutes and not being acknowledged by the man, ge finally walked away to the room behind the counter and got a woman to come out and help me. She yook my license and credit card, but never […] gave my credit card back. They had my number and room number and never notified me. I did not realize until almost 24 hours later. I called the hotel and was told oh yeah, we have it. Dont know why we didnt call you. We wven laid it out to give to you at check out. Guess we forgot! I then asked if yhey could mail it to me? I was told. I guess but you need to call and make sure that we do. That was almost two weeks ago. I have called 4 times. Twice i was told they forgot and will mail it that day, and the other times i was told it was mailed. I still have not gotten it. Horrible staff! Read moreGenuine Hotels.com guest review
"Very good for the price"
Nice hotel, comfortable beds. We will definitely stay again.Genuine Expedia guest review
"Refurbishing was under way"
OK considering the circumstances............Genuine Hotels.com guest review
Would stay here again. Room was spacious, staff was pleasant and location to the south rim of the grand canyon was great. The restarant was yummy!Genuine Hotels.com guest review
We had a great experience, as the staff was very accomodating to us getting there earlier. Even though we got another day last minute, they didn't make us move are things to another room unecessarily. The room was immaculate and the bedding super neat. The only downside is there is only cardio equipment in the work out room and there is no continental […] breakfast. But the staff was great, and the price and rooms were great.The gentleman at the front was exceptionally great with us since the beginning made us feel like family, even though it was 6 am :) Gread WIFI too I was able to get work done from there easily. Location is great if you want to see the town and the canyon and be close to flagstaff attractions. Read moreGenuine Hotels.com guest review
Hotel is clean and comfortable. Conviently off the freeway, adjacent to a couple of fast food places, and a 10-15 minute walk (2 minute drive) to the Grand Canyon Railway depot. No elevator, so if carrying ypur luggage up a flight of stairs is an issue for you, request a first floor room.Genuine Hotels.com guest review
"Good place to stay"
We were completely satisfied with our stay. Ate at the restaurant and had a very good meal.Genuine Hotels.com guest review
"Unfriendly, more to the point RUDE."
Rude clerks no elevator noisy room over priced All in all a poor experience for a first time stay at a Ramada facility and it will be our last.Genuine Expedia guest review
"Better than expected"
After reading some of the reviews we were expecting a very bad experience. We were delighted with the room and the overall experience. It was clean and pleasant and we were very happy with our stay there. The only draw back was not having elevators in the hotel, but carrying our bags to the second floor was not a hardship.Genuine Expedia guest review
"you get what you pay for"
it was OK but found some things unplugged and room half cleaned for our second night stay (meaning one bed was made and the other wasn't, the coffee filter was removed but the pot still half full. 2 rooms had to plug in their TV and 1 room didn't have phone access. the refrigerator was barely cool but the complimentary popcorn, coffee, tea, and lemonade […] was a nice touch and the pool/Jacuzzi was great. the restaurant is expensive and even though i had a Caesar salad for a side dish, the staff wouldn't make me another one during room service just because it wasn't on the menu. it is just down the street from route 66 just off hwy 40, 38 minutes from the observatory, 4 miles from flagstaff and 47 miles from grand canyon so nicely centered around everything. oh and even though they show a picture of a gift shop, they do not have one. it is just empty space of where it was or would of been. Read moreGenuine Expedia guest review
"Grand Canyon visit - great value at Ramada!"
Stayed 2 nights and it was very pleasant! We had our small dog with us and it worked perfect! Room was clean, quiet and comfortable. Restuarant on the premises was a value add and very friendly, not busy at all.Genuine Hotels.com guest review
Would not stay at this hotel again. Checked out a day earlyGenuine Hotels.com guest review
"My husbands birthday"
The hotel was excellent. The dining experience for breakfast was very good. Dinner at the Doc Holiday restaurant was disappointing. The prime rib sandwich had an excess amount of fat and the veggie burger was okay except for the black beans. Not very one likes them. The wait for service at dinner was about 10 minutes and the restaurant was not very […] full. Read moreGenuine Expedia guest review
"Could have been better."
We would have appreciated more than one roll of toilet paper, as there were four people in this room. Elevator was out of order for our entire three day stay and no sign of anyone trying repair it. Very difficult to get up and down stairs with four people's luggage. Key cards continually did not work making it very frustrating to return from a day of […] site seeing and have to run down stairs once again to get a key that did work...not once but four times! Front desk staff were not very friendly or helpful. How about some classes on customer service interaction? Expected more from Ramada. Read moreGenuine Hotels.com guest review
"Grand Canyon Train Excursion"
Hotel location was fine, my son liked the indoor pool the best, during our stay the elevator was not working but it is only 2 stories. It was clean and it met our needs.Genuine Hotels.com guest review
"Great place to stay"
Staff is helpful and friendly. Room clean and comfortableGenuine Expedia guest review
No elevator??Genuine Hotels.com guest review
Too many stains in hall waysGenuine Hotels.com guest review
"Close to Grand Canyon"
Hotel is close to the Grand Canyon....rooms were clean and adequate...hotel staff was friendly and helpful...Genuine Expedia guest review
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