Very nice room very clean. Enjoyed our stay.Genuine Hotels.com guest review
this hotel provides free coffee, hot chocolate and tea 24 hours, free popcorn, fitness center, pool and hot tub. friendly staff. very clean rooms. pet friendly. excellent value and a good deal through expedia. good location for visiting the grand canyon.Genuine Expedia guest review
Our room was clean and comfortable. The price was outstanding. I would recommend this hotel to anyone.Genuine Hotels.com guest review
Fair hotel room.Genuine Hotels.com guest review
Staying in Williams was great, love the small town charm of the place. The room was very comfortable and plenty of up close parking. We went during the off season so there were ten rooms occupied, unfortunately they put us next to each other so it wasn't as quiet as I would hope. The breakfast was very good, but it is an all you can eat buffet which […] means if you aren't a big breakfast person it might not be worth the cost. If you're staying at this place to take the train to the Grand Canyon, be sure to sit in the coach section. Save yourself some money and it is still a great ride. Read moreGenuine Hotels.com guest review
Room was nice.Genuine Hotels.com guest review
"Grand Canyon vacation ."
We Went to the Grand Canyon and the Location was perfect. We did enjoy the indoor pool and spa.Genuine Hotels.com guest review
"Good Job! Ramada."
We enjoyed the stay. The reception was very friendly and helpful. My wife left her wallet in the room after we checked out. The wallet was recovered by housekeeping and returned to the front desk. It was subsequently send back to us with all it's content. We were very greatful of the servicing staff honesty and the managment for their kind assistance […] to arrange for the return. A pleasant experience for us. Keep it up. Read moreGenuine Hotels.com guest review
Good place to unwind after a hard day of walking around the Grand Canyon. Hot tub was great. Temperature varied from day to day.Genuine Expedia guest review
"What was expected"
It was fine for what it was. It was what was expected.Genuine Hotels.com guest review
"Good Affordable Stay"
Great location! Awesome stay for a Grand Canyon weekend getaway.Genuine Hotels.com guest review
"please keep looking THIS IS NOT A GOOD HOTEL"
So me and my family arrived to Ramada Williams on 1/1/15 around 9pm when i arrived a very rude guy talked to me like if i was bother him i ask him if i could have an extra bed which he reply to me''we don't have any'' and i told him i spoke to a girl and she said she will reserve one for me and he said ''well we don't have any'' and literally trowed […] the card keys at me, when we got to our room was clean i used the restroom for number 1 and the bathroom was clogged i called reception to see if i could get a plunger which an older lady came upstairs and told me '' if you need the plunger you need to get it downstairs i'm very busy and can't come every time your bathroom clogs'' i was shocked by her answer since that was the only time i call her, next morning as I was leaving the hotel i spoke to the only nice receptionist 'G' i mentioned to her that the night before i needed a bed and the guy from the night told me that there was none,she replied that that was weird since they did had extra beds that was very disappointing i also requested a plunger in my room which she really help us and got one for us right away.i bought some food and left it at the room when we came back our room was A MESS!!!! the trash was left, no towels, one bed was half made,the blanket was left in a chair, they took a package of cookies, and the roller bed was not made plus i ended up with a back pain for the uncomfortable roller bed i dont recommend this hotel please keep looking this is not good. Read moreGenuine Expedia guest review
This was a Holiday Inn when I visited Grand Canyon one and a half years back.. No elevator to the second floor. Seems to be short handed. Room was great. The pool looks outdated but feels great.Genuine Expedia guest review
No satellite TV and the restaurant was closed. Neither issue disclosed when booking the room. Rooms and linens did not seem clean. Staff was nice, but not particularly helpful. Other guests at the hotel were quite boisterous, carrying on well into the late night. Very disappointing.Genuine Hotels.com guest review
Good location if your going to visit the Grand CanyonGenuine Hotels.com guest review
The Satellite was out until the day before we left, then the network went down. A smoke detector battery Started beeping in our room, the night manager came right away and changed the battery. Doc Holiday advertised being open for breakfast between 6 am and 10 am but was not. None of the vending machines had pop.Genuine Expedia guest review
Good place for visit yo Grand CanyonGenuine Hotels.com guest review
Response by Ramada Williams/Grand Canyon Area We appreciate your feedback regarding your recent stay with us, we hope to have you as our guest during your next visit to the Williams/Grand Canyon area.
no hot water in 2 of the 3 rooms - could not have shower. I would like a refund for 2 nights. Noisy room due to loose item outside window in 1 room. No sleep whatsoever. Very disappointing! Thankyou,Genuine Expedia guest review
"Very clean room, helpdesk never picked up though"
Very clean room, helpdesk never picked up though when having issues with tvGenuine Expedia guest review
Staff more interested in sitting in the back and watching TV than serving customers.Genuine Expedia guest review
"Nice hotel for the area."
The hotel was nice and clean but the walls were thin and I was kept awake my of the night by neighboring rowdy guests. We were also told that the adjacent restaurant served breakfast but they were not open the morning of our stay.Genuine Expedia guest review
"Good hotel in Kingman"
We stayed in this hotel enroute to Grand Canyon (south rim).Genuine Hotels.com guest review
No one courteous at desk when we arrived. Then, the surly chick that arrived, made us wait while she took several phone calls. It was after 3 pm, but only one of our two rooms was ready for check in. There was no TV service in the entire facility for the duration of our stay. It had snowed at least 36 hours prior, and there was limited parking access […] and the sidewalks were sheer ice. We decided to eat in the hotel restaurant, and the heat was not working at all. It was about 15 degrees outside at the time. None of the soda machines were stocked. All machines, all floors. The ice maker did not work. The washing machine and dryer were out of service. The work out room was stuffy and not ventilated. There is nothing on your site to say this is a multi-level facility and there is no elevator in the entire building ! What fun dragging your own luggage up and down the stairs. When we entered the rooms, the heat was blasting. We had to open the windows in the 15 degree weather, to bring the temp in the room under 90. There are no thermostats on the heating units, so you either freeze or swelter. Other than these items, it was just dandy. Read moreGenuine Expedia guest review
Great location for the polar express! Clean room with nice indoor pool/jacuzzi. Would stay againGenuine Hotels.com guest review
Room was very spacious and clean. But no complimentary breakfast. Overall worth for moneyGenuine Hotels.com guest review
Convenient to Grand Canyon.Genuine Hotels.com guest review
The staff was inexperienced and there was no management. Our tv remote did not work, after letting them know. Our tv service constantly went out. They did not have a spare tv nor did they offer any discount or room change. The property was dirty and was right next to the hwy. The only good thing was the double pane windows so you couldn't hear the traffic. […] And the beds were clean and comfortable. Will never stay there again. Read moreGenuine Hotels.com guest review
Hotel is fine , staff is excellent, JUST please need to tell guest there is a DOG during the night around the hotel, I do not care but the dog is big and I was scare to get ice when I saw the dog, pleasejust tell guest that there is a dog andno issues, Ithinkthe dog is OK , thedog just look atmethanksGenuine Expedia guest review
"Dirty little secret!"
There was a lot of trash in the parking lot, as well as two empty used wine glasses by our room door when we arrived. We assumed our room was cleaned, however the toilet seat was broken. The popcorn and ice water dispensers were never refilled the 1 1/2 days we were there. The restaurant had no heat and was rather uncomfortable eating breakfast there […] on a 21 degree morning. The waitress did give us a discount on our bill which was much appreciated. Williams is a great little town, but we will be looking to stay at a different hotel on our next visit. Read moreGenuine Hotels.com guest review
"good for the rpice"
Overall it was a good experience for the money. 1 bed was really to soft. Felt like sleeping in a hammock, which isn't horrible unless you sleep on your side like me. The other bed was fine. The pool was nice and warm. The hot tub could have been hotter, but was a lot larger than I expected. Only other problem was many of the vending machines were broken, […] and the close ice machine was also out of order, and made me have to walk around the hotel to find a working one. Read moreGenuine Hotels.com guest review
"Nice hotel, friendly staff."
We really enjoyed this hotel. The heater was out on the pool so it was super cold and my kids were a little bummed, but we enjoyed the hot tub. The staff was friendly.Genuine Expedia guest review
So Good!Genuine Hotels.com guest review
"Good and comfortable"
The room was really clean, and enough space for the two of us. We were on the 2nd floor an I didn't see an elevator. They do NOT provide breakfast.Genuine Expedia guest review
I couldn't sleep because of next room was so noisyGenuine Expedia guest review
"Nice hotel near town center"
Hotel met all our expectations with the exception of no hot water for a morning shower.Genuine Expedia guest review
We were traveling to Albuquerque with a stop along the way to see the Grand Canyon. This hotel was perfect for the night at a reasonable price for holiday season.Genuine Expedia guest review
Hotel staff was friendly and courteous. Hotel room was clean and comfortable. The breakfast buffet was not the best we have ever had but the price of the meal was reasonable and it was convenient to have a buffet offered as we had little time.Genuine Expedia guest review
"Ok with a discount."
The room and building were just ok. They should provide breakfast at this price. The onsite restaurant was closed for most of our stay! ?Genuine Expedia guest review
Everyone was nice and professional. It is very close to the Grand Canyon Rail Road Train and restaurants.Genuine Expedia guest review
"No rest no sleep"
The first night it was loud we stayed in 155 and you can hear all the pipes every time someone ran the water faucet or shower it took forever to quiet down then the floors are so thin that went the people above us got up to leave at 5-7 it sounded like pounding elephants for 2 hours.Genuine Hotels.com guest review
"Vacation with family"
Visiting for polar Express, had a wonderful stay in your Hotel, everyone very friendly and helpful, Thank YouGenuine Hotels.com guest review
"For Polar Express"
Our 4 rooms were on the 2d floor, walk up, far from the entry. Waaaay too hard with little ones. The rooms were very clean and the staff (especially Victoria) was wonderful.Genuine Expedia guest review
"I would stay elsewhere in Williams"
No hot water, due to a pipe bursting, we were told. No breakfast.Genuine Hotels.com guest review
"great authentic lidging"
all around great, authentic lodging atmosmophere with a great town tooGenuine Hotels.com guest review
Response by Ramada Williams/Grand Canyon Area Thank you for your feedback regarding your stay with us. We look forward to having you as our guest during your next visit to the Williams/Grand Canyon area.
"Great for our family"
Great my kids loved the indoor pool and spa the rooms were nice and super comfortable. Only thing is they only had one crib and it was already taken . And the walls were a little thin. Overall I loved it and would definitely stay again!Genuine Hotels.com guest review
"Great price/great location"
I have to start by saying that this hotel was very well priced and had the perfect location. We traveled to Williams to go to the Polar Express. It was great! The kids loved it and was definitely worth it. I still recommend this hotel, if those are your primary goals. However, the actual hotel had it's drawbacks. The beds were very uncomfortable (I […] know I am 38, but I have slept on the floor and felt better in the am). The shower was like tiny razor blades (had to take a stink bug shower), one of the worst showers I have ever taken. The remote control didn't work. We asked the front desk, who gave us new batteries, and then still didn't work. The front desk then said there was nothing they could do. Not a huge deal, but pretty much eliminates watching TV when it's late at night (I know, we all got up to change the channel when I was a kid). With all of this being said, the quality definitely reflected the price and I did not leave feeling cheated. I just expected this particular chain to have better amenities. Read moreGenuine Expedia guest review
"Worth the price"
this hotel is fine for a quick stopover. No free breakfast and second floor stinks. The pool was awesome to have available for children to burn off energy and it was plenty warm.No freeway noise. Good location and price for the Polar Express experience. Lots of families and children but no loud noise.Genuine Hotels.com guest review
When the reservation were made I asked for rooms with the king size bed and connecting. when I arrived they had change on of the room to a double queen and down the hall. When asked and shown the reservation with conformation of the rooms I had reserved the desk clerk said we could trade rooms with some one else in our group. Who had made their own […] reservation. And as for having a rooms that connected they did not. Again When I went back to have it corrected I was told they had given the connecting room out to someone else but the room are right next to each other. This does not work when you have children. Read moreGenuine Hotels.com guest review
"Nice hotel for a great price!"
We stayed at the Ramada the night before we rode the Polar Express. It was a very nice hotel with everything we needed including a pool for the kids to burn off energy after a long drive. Everything was very clean and all we needed was provided. I was very happy with our stay there.Genuine Expedia guest review
Response by Ramada Williams/Grand Canyon Area Thank you for your feedback regarding your recent stay with us here at the Ramada Williams. We are happy to hear that your stay with us everything you anticipated. We look forward to you being our guest the next time you are visiting the Williams/Grand Canyon area.
"Polar Express adventure"
A very nice place for a family. The restaurant was close by, good food and excellent service.Genuine Hotels.com guest review
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