InterContinental New Orleans

Clean spacious room. Free Internet. A bit noisy as the walls are thin. Security promptly took care of one noise problem. Very, very nice hotel.

Genuine Expedia guest review

There was just a minor glitch about the complimentary breakfast which we upgraded to a buffet. We had to have the manager fix it so that we'll just pay the difference. Anyway, for the trouble, they just rescinded the entire bill for it.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The first room we were assigned had experienced a water leak causing the carpet outside the bathroom to be saturated. The bathroom floor was also very wet. Initially we were told by the receptionist at the front desk that she had no other rooms for us to be reassigned & that the hotel was at 100% occupency. She said nothing could be done but she would […] send someone from maintanence to check on the situation. After 15 minutes we recalled to check if someone was coming to our room. We suggested they bring a wet vacuum. A staff member arrived with no supplies but agreed that our room should be changed. He went back to the lobby to speak with the reception staff & returned with a new room assignment & the new key. We were very grateful for his assistance. Read more

Genuine Hotels.com guest review

Staff was so friendly! We had been driving all night long and walked in being greeted by Alexis at the registration desk. Very friendly and warm smile. She helped coordinate our stay, and acknowledged that she would be working during the duration of our stay if we needed anything. Also our parking attendant (Ted Turner look alike) was so helpful in […] giving us the 'hotspots' to go eating. We enjoyed the stay and the atmosphere. Oh yes, we did eat breakfast buffet! (Only thing I missed was french toast/pancakes, not sure if I could have ordered them off menu; didn't look) Olga did great in serving us. Overrall -awesome Read more

Genuine Hotels.com guest review

This is an excellent hotel whether you are in New Orleans for business or pleasure. In minutes, you can walk to the French Quarter, Riverfront, and the Casino. There also must be 50 restaurants within 1 mile of the hotel. The room itself was quite nice and the maid staff cleaned in a timely fashion everyday. The fitness room and pool are easy to access. […] You really don't need a car here as most everything is within a short distance. You can also use the streetcar or hop in a cab (several waiting out front) if needed. Restaurant wise, I would recommend Luke (directly across the street) for upscale or Serio's (2 blocks toward Canal St.) for po boys. Hotel is only about a 15 minute cab ride from the airport. Read more

Genuine Expedia guest review

Great location, great staff, clean and good size rooms, very recommendable

Genuine Expedia guest review

This hotel did not meet the standards I would have expected from an InterContinental hotel however, the only exceptional point was the quality of assistance provided by the staff. On the very first night, the shower flooded the bathroom, fortunately we were moved to another room but kind of a hassle to pack your bags up at 10 pm. The bathroom is poorly […] designed and the placement of the faucet leads to water being all over the countertop constantly. Only 1 washcloth was provided per person and the supply of toiletries was not replenished (cutip, cotton, etc.). The fridge was not working. Although I paid for incidentals when checking out , I noticed that they had posted $10 for a bottle of Evian and $50 on my card as a backup for any beverages that might have been consumed. The location is convenient, the bed comfortable and the crisp triple sheets are awesome. I have stayed at much nicer hotels Read more

Genuine Expedia guest review

I was vey pleased with this hotel. Staff was friendly, helpful, and smiling. I booked two rooms and both were well kept and clean. Most importantly, my teenagers were also very pleased. I did have to warn them not to eat the $3.50 candy bars out of the stocked refrigerator. We spent the day sightseeing and took in a ghost tour that night, all before […] checking into the hotel. We didn't arrive to check in to our rooms until 10:30pm. I had read other reviews of the hotel and was aware of the $32 parking. Having known this ahead of time was helpful with no surprises. I knew I was going to pay it and it was worth it to me not to have to try some other parking arrangement that late at night with the kids. It was easy. We just drove up to the front door, had a very speedy visit at the reservation desk, and was in our rooms in less than 10 minutes. Lovely!! Read more

Genuine Expedia guest review

I would likely stay here again on my next trip to New Orleans. It is at a great location which is only a short walk from Bourbon St and the French Quarter. The staff was very courteous and helpful and my bed was as comfortable as the one I have at home.

Genuine Expedia guest review

Great Sunday brunch and easy walk to the French Quarter.

Genuine Expedia guest review

The front desk personnel were extremely accomodating. Check in was super easy as was the check out process. Hot water was scarce on the second day of stay and showered in cold water. I felt is was not a family friendly hotel overall with babies. It is super close to all family type attractions in the New Orleans area. The ground entrance level does […] not offer an alternative for strollers only stairs and an escalator. This was the only option for the many times we were in and out of our hotel. Definitely use the valet parking option. Read more

Genuine Expedia guest review

We had a fabulous time celebrating our 20th anniversary . The hotel was great because they allow dogs. Our chihuahua Ioved the hotel too .

Genuine Hotels.com guest review

I heard the voice from next room which snnoied me.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Given the location, just outside the Quarter, the value was very good. The hotel seemed well appointed, everything was clean and comfortable and the price was right. A few minor complaints: room service operator did not listen well and the delivery was woefully incomplete (quickly rectified); parking rates are unnecessarily high; internet charges vary […] with speed (with a slow, free option) and the walls were a little thin (could hear loud neighbor on first night). Generally though, very satisfied and would stay there again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I stayed for 1 night on business and was overall very happy with the hotel. I ended up here as part of the Expedia "Unpublished Rate" Hotel and saved a good deal of money that way. When I arrived, I was pleased with the hotel and room. I was able to walk to the bank, night life, restaurants, etc.. It seems like a great location. I lucked out with parking […] because the staff kindly told me that I could park in metered parking and just pay enough to get me to 6:00pm and as long as I moved before 8:00am I wouldn't have to pay. Since I arrived at 5:00 it only took about 2 bucks to feed the meter vs paying 30 plus dollars to park in the hotel parking or 25 to park next door. This was superb service in my eyes and I appreciate that the hotel clerk chose to give me advice to help me save money in parking. The only minor thing I did not like in the hotel was the shower. I am 6'1" and the shower head was probably a few inches lower than my head which meant I had to kneel down a little to wash my hair. Not a huge deal but a minor annoyance. Overall though, I enjoyed my stay and would stay there again. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Alot of negative reviews about this hotel recently made me weary of staying with them. Hotel was as clean as I would have expected it to be. Front desk staff was not rude, nor overly friendly. I wanted to check in and not make friends with them so it did not really matter to me. Room was on the 12th floor and was mostly clean. Flat screen tv had trouble […] finding satellite signal but I think it was because of heavy cloud cover outside. All in all the hotel was fine. Had a small issue upon check out but the front desk man resolved it for me so no worries Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall very good experience. Bathrooms need remodeling, no HD TV, bar near main lobby closed at 11pm. Not good after a great Sunday night football Saints win.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I requested a late check out and was given my request without hesitation. Also, service was better than I expected and my expectations were high as I had stayed there before.

Genuine Hotels.com guest review

We loved the hotel location! A short stroll to the Quarter and a short walk to the Superdome. Can't say that the hotel staff was overly friendly, they answered your questions but you weren't getting much more from them. However, I am much more interested in the cleanliness of the hotel that the friendliness I suppose. I would recommend that they upgrade […] their pillows, worst pillows that I have ever had in a hotel. Read more

Genuine Expedia guest review

The place was nice but service was not.

Genuine Hotels.com guest review

I had never stayed at this hotel and was skeptical because I got such a good price. I was not disappointed. Other than a couple of clowns coming in at 4:00 am and waking us up the experience at this hotel was great. Staff is friendly and attended to our every need. I would definately book a few nights at this hotel.

Genuine Expedia guest review

Just stayed one night .Front desk was great ,near most of the fun stuff of NO.I`m from Baton Rouge and know NO.LA well .....Great price for 4 star hotel . Parked in lot next to the hotel for 24 HR. @ $25.00. ( private lot).

Genuine Expedia guest review

We only stayed in this hotel for 1 night but the rooms were fantastic and the hotel was in a pretty good location but not the best. For my brief stay I really can not find any reason to complain about this hotel. Would definitely stay here again and the rooms were also a great price for the value.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Good but the AC did not work well the first night. so they moved us to another room.

Genuine Hotels.com guest review

Good, central New Orleans location. Great A/C. The free wifi was practically useless in that we had to stand in the entrance area of the room just to get patchy reception. Rickety desk chair was on the verge of breaking. The maid forgot to clean the coffee maker one morning.

Genuine Expedia guest review

Our first night was bad, awful bed, poor climate and odor control in the rooms, very thin walls -- overall, just yuck. Turned out we were in an old, not yet updated room. We were treated very well when we voiced our concerns and were upgraded to a club room. There is one floor (the Club level) which made all the difference. The beds are new and much […] more comfortable, the rooms have slightly upgraded spaces and finishes but the best part was free soda/waters, free business center access and occasional snacks. The club level bonuses (out side of the room) made it a much more convenient and pleasant stay. Read more

Genuine Hotels.com guest review

The front desk was incredibly friendly and helpful. Check in was a breeze. The cleanliness of the room and the work out room were also fabulous. I found every employee to be quite helpful, friendly and courteous. The pool however could use a face lift. It looks a little "dated"

Genuine Expedia guest review

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Genuine Hotels.com guest review

Chech-in was easy, and fast. We enjoyed our stay and would return to the hotel again.

Genuine Expedia guest review

The hotels staff was excellent except for the front desk staff. They were arrogant and one time when I wanted to speak to some one at the front desk I had to call multiple times before someone picked up. The housekeeping staff and the greeters at the front entrance were great.

Genuine Expedia guest review

Hotel very convenient for visiting NO, French quarters. Rooms were nice.

Genuine Hotels.com guest review

The black out curtains do not close. The flood lights from the garage kept us up all night. Parking is steep at $35/night.

Genuine Hotels.com guest review

Very comfortable and the staff was ever so accomodating. One negative, the cold water in the bathroom was warm the entire 5 days. We needed to constantly have ice to get a drink of water.

Genuine Expedia guest review

The hotel staff was wonderfully knowledgeable and always ready to help with sightseeing or restaurant ideas. The room was clean but i was disappointed in the bare spots of wallpaper squares in the bathroom from some sort of prior repair.

Genuine Expedia guest review

I really liked this hotel and plan to use it again not time in town. I went to let off steam and enjoy New Orleans and Bourbon St., as well as other spots. Inside the hotel: Staff is very good, housekeeping good, rooms are nice and ample, well decorated and internet service is nice. The location is good too, 3 blocks from canal st and 4 blocks from […] bourbon st, a very easy walk, Harrah's casino is 6 blocks away, also an easy walk. The St Charles trolley runs right in front of the hotel and can get you to most places of interest. I would without hesitation recommend this hotel. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room and staff were very nice. They even upgraded my room from a double to a single for no charge, the rates were reasonable. I would surely stay here again!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall the hotel was in average condition. The service was decent. The only complaint is waking up to our upstairs neighbors doing there thing at 5 am in the morning. The walls are paper thin and you can hear everything. Luckily our kids were out from all the walking the day before. The location is convenient to all the action. New Orleans seems like […] a great place to have fun for singles or couples but not so much for families. Read more

Genuine Hotels.com guest review

Great hotel, great location. Parking outrageous but it's New Orleans, what do you expect.

Genuine Expedia guest review