Keio Plaza Tokyo - Tokyo 35.69034, 139.69485

My wife and I figured to splurge a bit upon arriving in Japan for a two week vacation. Spent the first 3 nights at the Keio Plaza in Shinjuku. This was a great choice! Having lived in Japan for 5 years, I was prepared for the small rooms, etc. but the Keio's rooms are spacious and the view is fantastic. The hotel is an easy 10 minute walk from Shinjuku station and located in a great neighborhood. Pricier than a 'Business Hotel', but well worth it as you recover from a long trip.

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We have stayed here three times and find the staff and experience great every time. The hotel is especially convenient--located near a new subway line and across from the Municipal Gvt Building with its free observation towers on the 45th floors. Bellman staff very helpful and all the services you could need.

Excellent service and staff along with great location made for an outstanding hotel which I would highly recommend. The expresso machine in their room is just fantastic!

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We stayed in the main tower and the ONLY complaint was that we had asked for a non-smoking room. They did not have any available. Although the room was not too bad with the smoke smell, outside in the hallway it was terrible. The new tower had non-smoking floors and they were all booked up. I would stay again, if I were guaranteed a non-smoking floor.

Very convenient to travel to and from Narita airport as there are airport buses running quite often directly to the hotel. The room is very well designed and comfortable.

Great Hotel. Great Hospitality. Very accommodative. You will love it

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This was one of three hotels I stayed at in Tokyo and was by far the best in terms of service and location. The staff were polite and very helpful throughout our stay. Being almost next door to Shinjuku station and it's several JR and subway lines meant getting around Tokyo was very easy. The room (in the South tower) had a great view of the city, with the Tokyo Metropolitan Government offices in front, and Mount Fuji in the distance, visible on a clear day. The room was very clean, fairly large and comfortable. I didn't try any of the restaurants in the hotel, but did spend an evening in the Sky Bar, which had great views of the city. As mentioned before this was the best hotel I stayed at in Tokyo, and I don't think the location can be beaten.

A very nice hotel with many amenities, but the food and beverage prices were too high ($10 for a beer and $9 for a coke at the rooftop bar). Also, the pool is not open until June and the website didn't say that. That was a definite disappointment.

It was very convenient location. Didn't like lobby's seating. It was right by the door and wind was blowing so hard and very cold. They should have more seating available.

Very conveniently located a few minutes walk from Shinjuku station (2nd largest of Tokyo, direct line to Narita airport) and right next to the Government building! This is perfect as the marathon starts right there. so you can go drop your bag at the starting line and go back to the warmth of your room instead of waiting too long outside ! However, this is not the most modern hotel i ever stayed at and was a bit disapointed for the quality of the room and its general feel. I was clearly expecting more for a 'Deluxe room'. Nevertheless, it was clean and the bed confortable enough.

Nice hotel. Good location. Room was spacious and comfortable.

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Across the street from the Municipal Gvt Building which has a free observation deck on the 45th floor--outstanding views. Live music and great service in the hotel's own 45th floor lounge. Other dining options very expensive--ate in surrounding locales.

The hotel service is outstanding, and the location within Shinjuku is hard to beat. Stayed in the Plaza Comfort room in the South Tower. Had access to the lounge on the top floor with free drinks and snacks, massage chairs, and a very helpful host. However, the Plaza Comfort room in the South Tower, while a good size for Japan hotel, is a bit dated. The walls are a bit thin as we heard people talking and sneezing in the next room. We could also hear people stomping around upstairs.

The Keio Plaza hotel worked out well for my vacation stay. It is a 5-10 minute walk to the subway and JR train station. If you leave from the back of the the hotel near the Tokyo Government Building you can take the underground way to the station. A pleasant surprise was a coupon provided upon check-in to use the Club Lounge during our entire stay. From 1 p.m. to 9 p.m. we could get complimentary beer, wine, water, sodas, juice, and snacks. The Club Lounge was on the top floor of the South Tower where we stayed. The staff at the lounge was friendly and always replenished the drinks and snacks. There were even massage chairs to use with a great view of the city. The only complaint was that our room was too warm. Housekeeping explained that the heat was not controllable and that the air conditioning could not be turned on. However, they did provide a fan within minutes. The fan made the room comfortable. The price was good through hotels.com. Other guests (on the same floor)we spoke to staying on corporate rates were paying at least $50 more per night.

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The rooms and lobby was very nice and modern. The staff was excellant. Location was convenent but if you come from the train station get directions before.

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I was a little disappointed with the Comfort room when I first saw it. It was one that had not been renovated. I discussed this with the bellman and he suggested I call the front desk. Within minutes I was transferred to a recently upgraded room with an upgrade at no extra charge. Great service!

The Keio Plaza was an awesome hotel, as long as you upgrade to one of the premier rooms. We had two rooms for three nights, and it was a great choice. The hotel is located close to the Shinjuku train station, and was very easy to find (English signs are posted everywhere). Once we got their, the staff was very courteous. They checked is in quickly, and then escorted us to the room and showed us some of the features of the room (weird I know). But the room wasn’t just a usual hotel room. It had bedroom controls for the lights and shades. There were robes and slippers in the closet, which was huge. This is definitely a western style hotel, lots of room and great views of Shinjuku! Again, that was for a premiere room. We saw a non-premiere room, and let me say, it is worth the extra money (definitely worth it). I would definitely visit here again though. The price wasn’t bad either, as compared to staying in downtown Chicago for a night it would have actually been cheaper for the service we received. If you are looking to stay in Shinjuku, you can’t go wrong with the Keio Plaza!

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This is a big hotel with a very helpful and pleasant staff. The location has access directly to Shinjuku station so it is convenient. There are many restaurants, good souvenir shops, and a nice mini mart for waters, etc not over priced either! I recommend to anyone wanting to stay in this part of Tokyo.

The rate we got was excellent for the service we got, the location of the hotel, and the comfort. Getting there is easy with Aiport Limousine Bus that runs often. The staffs are very friendly. The room size was a good size, even with three people staying in the same room. The location of the hotel is EXCELLENT. I love Shinjuku, lots of food & shopping & near the metro, and its all walking distance from the hotel. They also have a free disney bus right from the hotel, so no need to figure out your own way using the metro (and changing trains) and spend the money for it. Overall, if you are looking for a convenient, comfortable, and affordable hotel, you should consider Keio Plaza Hotel.

Great hotel. Courteous staff who all speak English fairly well. About 5 minute walk from Shinjuku Station (use the Central West Exit). Overall an excellent location from which to base yourself while in Tokyo. Pool was under renovation when I visited, but otherwise, all facilities were very good.

Rooms are getting old, but well maintained and very clean. Hotel location is great with an walking distance from Shinjuku station. Overall, great hotel for the money! Recommend 100%.

the hotel service and staff were very polite and helpful. location is 5 mins walk from JR shinjuku station. overall, very good hotel for a very reasonable price

We booked two rooms, one for ourselves and one for our three "kids", ages 21, 20 and 18. We are farily well traveled and enjoy staying in nice accomdations while on vacation. All 5 of us agreed, unanimously, that the Keio Plaza was one of the nicest hotels we have stayed in as a family. The staff were extremely accomodating, the room service was excellent, the rooms were tastefully decorated and surprsingly, very spacious, the views from our rooms were absolutely breathtaking, and the convenient access to the subway, located just outside one of the hotel's side entrances made getting around the city an absolute breeze. The downside of the Keio Plaza is that the food in the hotel restaurants is way overpriced. Luckily, the hotel is just a stone's throw away from a myriad of affordable restaurants (some of them with very nice ambiance)featuring all kinds of cuisine (i.e., Japanese, Korean, Chinese, Indian, Italian, French, Jaimacan, et al)...the other downside of the hotel is the television selection. Although we spent very little time in the hotel during our 8-day stay, a microwave and satellite t.v., which provides a greater variety of news channels, would have been nice. All in all, we enjoyed our stay and would look forward to staying at the Keio Plaza if we were to return to Tokyo.

it is really great hotel, the staff speaks english which is very helpful. we stayed in the south tower for one nite, the air con didn't flow correctly and the room was stuffy, went to mt fuji and the hotel was able to hold our luggage for 2 days and stayed in the newly rennovated main towers for 2 nites, which is super nice. there is shuttle bus to airports which is very convenient when you have a lots of baggage and a toddler, and shuttle bus to disneyland. there is passage way from the hotel to underground shinjuku station, ask the bell captains and they will show it to you, you won't get caught in the rain.

This is with out a doubt a great hotel that offers superior rooms in a great location to access other areas of the city. If you looking for shopping or night life you will find it. The room I had was a little extra but enjoyed a great view of the city. The room was exceptionaly clean. The staff went out of ther way to make us comfortable and exceeded our expectations from the moment we arrived. I would recomend this hotel to any one looking to stay in this are of tokyo.

I stayed at the Deluxe and Standard rooms. The Deluxe is great. However, the Standard is not that good. I would not stay at the Standard ever again. It's too small, too much guest traffic around the standard rooms, and too much smoke and nicotine smell.

Love this hotel and the area it's in!

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The staff at the Keio Plaza was great. Our first day in Tokyo we asked for a great ramen place and the concierge gave us a "noodle map" that had recommended places. During the entire stay the staff was friendly and accommodating. Also, the hotel is in a great location within walking distance to Shinjuku Station, the government building, and lots of other great places. I would definitely recommend.

We spent a lovely 3 nights in this hotel with exceptional service. We had trouble contacting our credit card company, and the staff was so helpful and patient. They were attentive up until the moment we resolved our issue. The restaurants in the hotel are pricey, but the food was surprisingly worth every penny. We will definitely consider Keio Plaza on our next trip to Tokyo.

The staff is great. Minutes after arrival, I realized I had left my backpack inside the airport shuttle bus. I ran to the lobby and just said "I left my stuff in the bus." Before I finished the sentence, a doorman ran toward the next expected stop of the bus. Another person followed me, while communiting with the first using a walkie-talkie to give a description of the backpack. She assured me that they would retrive it and that I could stay inside the hotel. Minutes later, they came back with my backpack. The best service of the best.

convenient spot, great rooms, friendly service. All around good deal. Highly recommended.

The limo bus took us right to the hotel. The front desk upgraded us at no extra charge. The bellhop refused our tip, saying service was the keynote. The soap, shampoo, etc. were French. However the coffee shop downstairs, Jurin, was way over-priced. But for breakfast we found a nice coffee shop on the first floor of an office building across the street. Unfortunately, I forgot the name. Lots of other shops and a department store were within walking distance.

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Stayed here for one night upon arrival to Tokyo for a two week business trip. Set a high standard which other hotels have so far fallen very short of.

This hotel was a perfict fit for my needs. Great location, great staff, great food, great room....simply great! One of the very few times in my well traveled lifetime that I have had such a pleasant experience. Well done Keio Plaza!

The hotel looked good at the first sight. Hotel boys were very helpful and took our bags straight away and even helped us to book the tickets for the coach to the airport. When we came in I saw a man arguing and asking about main manager and then I thought sth is wrong. We arrived at about 23:00 and after 11 hr flight we just wanted to go to bed, but we?re told that the room with queen bed booked by me 1,5 month before arrival isn?t available as they?re fully booked. Hello?!! We paid extra for a big bed and now they tell us to sleep on two separate ones. I noticed one guy next to me talking to other receptionist about getting different room for some reason. After 20 min, we were told that we will get better room that we?ve booked. I'm sorry but it wasn?t our fault that they didn't have our room available. The room was ok, for them it was a 5star apartment but after seeing hotels in Sydney and Melbourne this one was small size and not a proper apartment but it had double bed. And the condition wasn't 5 star as well. It looked new but there was a big stain on the carpet in the middle of the room so I don't know why hotel boy insisted on wearing sleepers all the time. The good thing was a heated toilet seat and the room was clean excl. stain. We were waiting 30 min for the bags because someone just forgot and they?re brought after my phone call. This is what tired people need after a long flight. So maybe hotel wasn't that bad after all but next time I will book something else.

très bon hotel, bien situé à coté du métro, quartie agréable et moderne.