InterContinental - The Barclay - New York

111 E 48th St, New York, NY, 10017 United States
Hotel Info: 020 3 027 8143
Guest rating 8.8 / 10
89% Recommend
(Neighbourhood average 7.8)
8.8 overall guest rating
Reviewed by 75 guests
Average for the neighbourhood is 7.8
"Great location"
The hotel is located on the East Side in midtown around the corner from the Waldorf Astoria and B...
02/12/2009
40.75571, -73.9743
Hotel coordinates:

Street map

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Guest review summary

  • 8.8 Average rating: All Trip Types
  • 89% Recommended
  • 75 Reviews
  • 9.0  Hotel Service
  • 8.6  Room Comfort
  • 8.6  Hotel Condition
  • 8.8  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (75) 8.8
Business (22) 8.4
Romance (8) 9.6
Family (18) 9.6
With Friends (8) 9.6
All Others (19) 8.0

Overview

Location.
Situated in the Midtown neighborhood, in the heart of New York, this property is close to American Girl Place, St. Patrick's Cathedral, and Grand Central Terminal. Also nearby are Chrysler Building and Museum of Modern Art.

Features.
InterContinental - The Barclay has a health club, a sauna, and a fitness facility. This 4.0-star New York property features a hair salon. Business amenities include a business center, wireless Internet access, business services, and secretarial services. InterContinental - The Barclay has a restaurant and a bar/lounge. 24-hour room service is available.

Guestrooms.
Amenities featured in guestrooms include coffee/tea makers and minibars. In addition, amenities available on request include wake-up calls. Guestrooms have cable/satellite television with premium TV channels. Business-friendly amenities include multi-line phones, desks, and voice mail. Bathrooms feature bathrobes.

Notifications and Fees:

Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

  • Self parking: US$ 60 per day
  • Valet parking: US$ 60 per day

Why book with us?

Facilities

Services

  • ATM/banking
  • Babysitting or child care
  • Cell phone/mobile rental
  • Complimentary newspapers in lobby
  • Concierge desk
  • Currency exchange
  • Express check-out
  • Fitness facilities
  • Hair salon
  • Health club
  • Internet access in public areas - complimentary
  • Internet access in public areas - high speed
  • Internet access - wireless
  • Multilingual staff
  • Parking (surcharge)
  • Parking (valet)
  • Porter/bellhop
  • Room service
  • Safe-deposit box - front desk
  • Sauna
  • Self parking

Business & Event

  • 24-hour front desk
  • Business center
  • Business services
  • Room service (24 hours)
  • Secretarial services

Rooms (all rooms include)

  • Bathrobes
  • Cable/satellite television channels
  • Coffee/tea maker
  • Desk
  • Dial-up Internet access
  • In-room safe
  • Internet access (surcharge)
  • Iron/ironing board
  • Minibar
  • Multi-line phone
  • Premium television channel(s)
  • Television Internet access
  • Voice mail
  • Wake-up calls

General

  • Air-conditioned public areas;
  • Bar/lounge;
  • Gift shops or newsstand;
  • Number of floors: 14;
  • Number of rooms: 686;
  • Number of suites: 86;
  • Restaurant(s) in hotel;
  • Shopping on site;
  • Year Built 1926
Check-in time is 3 PM
Check-out time is Noon
Pets not allowed

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Guestrooms Guestrooms

1 Bdrm Suite 3 Ppl

All rooms include All rooms include
  • Bathrobes
  • Cable/satellite television channels
  • Coffee/tea maker
  • Desk
  • Dial-up Internet access
  • In-room safe
  • Internet access (surcharge)
  • Iron/ironing board
  • Minibar
  • Multi-line phone
  • Premium television channel(s)
  • Television Internet access
  • Voice mail
  • Wake-up calls

Deluxe Room

1 king bed. Desk. In-room safe. Cable/satellite television channels. Premium television channel(s). Multi-line phone. Voice mail. Minibar. Coffee/tea maker. Bathrobes. Iron/ironing board.

All rooms include

One King Bed Accessible

1 king bed. Desk. In-room safe. Cable/satellite TV. Premium TV channel(s). Multi-line phone. Voice mail. Minibar. Coffee/tea maker. Bathrobes. Iron/ironing board.

All rooms include

One King Bed Deluxe

One king bed or two double beds. Desk. TV with premium cable channels. Two multi-line phones with voice mail. High-speed Internet access (surcharge). Clock radio with MP3 docking station. In-room safe. Minibar. Coffeemaker. Hair dryer. Bathrobes. Marble bathroom. Iron with ironing board.

All rooms include

One King Bed Executive

1 king bed. Desk. In-room safe. Cable/satellite TV. Premium TV channel(s). Multi-line phone. Voice mail. Minibar. Coffee/tea maker. Bathrobes. Iron/ironing board.

All rooms include

One King Bed Junior Suite

1 queen bed. Desk. In-room safe. Cable/satellite TV. Premium TV channel(s). Multi-line phone. Voice mail. Minibar. Coffee/tea maker. Bathrobes. Iron/ironing board.

All rooms include

One King Bed Suite

1 king bed. Desk. In-room safe. Cable/satellite TV. Premium TV channel(s). Multi-line phone. Voice mail. Minibar. Coffee/tea maker. Bathrobes. Iron/ironing board.

All rooms include

One King Bed Superior

1 king bed. Desk. High-speed Internet access (surcharge). Multi-line phone with voice mail. TV with premium cable channels. Clock radio with MP3 docking station. In-room safe. Minibar. Coffeemaker. Iron/ironing board. Hair dryer. Bathrobes.

All rooms include

One Queen Bed Superior

1 queen bed. Desk. High-speed Internet access (surcharge). Multi-line phone with voice mail. TV with premium cable channels. Clock radio with MP3 docking station. In-room safe. Minibar. Coffeemaker. Iron/ironing board. Hair dryer. Bathrobes.

All rooms include

Standard Room

1 king bed. Desk. In-room safe. Cable/satellite TV. Premium TV channel(s). Multi-line phone. Voice mail. Minibar. Coffee/tea maker. Bathrobes. Iron/ironing board.

All rooms include

Two Double Beds Deluxe

2 double beds. Desk. High-speed Internet access (surcharge). Two multi-line phones with voice mail. TV with premium cable channels. Clock radio with MP3 docking station. In-room safe. Minibar. Coffeemaker. Iron/ironing board. Hair dryer. Bathrobes.

All rooms include

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking: US$ 60 per day
  • Valet parking: US$ 60 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Prices shown exclude taxes and fees unless otherwise stated.

Area map

InterContinental - The Barclay Midtown

A short guide to Midtown

Some of NYC’s best-known landmarks are north of 14th and south of 59th—or Midtown Manhattan. Here, couples kiss atop the Empire State Building. Grand Central Station’s opal-faced clock is a famed meeting spot. While fortunes are made on Wall Street, fortunes are spent at Fifth Avenue’s shops. Other highlights include Madison Square Garden, the United Nations, and the Garment and Diamond districts.

see all hotels in Midtown

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Manhattan - 300 yards
  • American Girl Place - 400 yards
  • Diamond District - 400 yards
  • St. Patrick's Cathedral - 500 yards
  • Grand Central Terminal - 500 yards
  • Chrysler Building - 500 yards
  • Grand Central Station - 500 yards
  • Rockefeller Plaza - 600 yards
  • Museum of Television and Radio - 600 yards
  • Sony Wonder Technology Lab - 700 yards

0.5 - 1.0 mi

  • New York East 60th Street Heliport (JRE) - 1500 yards
  • New York East 34th Street Heliport (TSS) - 1700 yards

1.0 - 3.0 mi

  • New York West 30th Street Heliport (JRA) - 1.7 miles

3.0+ mi

  • New York Downtown Manhattan Heliport (JRB) - 4.2 miles
  • New York LaGuardia Airport (LGA) - 5.5 miles
  • Teterboro Airport (TEB) - 8.3 miles
  • Newark Liberty Intl. Airport (EWR) - 12 miles
  • New York Kennedy Airport (JFK) - 13 miles
  • Caldwell Essex County Airport (CDM) - 18 miles
  • Morristown Municipal Airport (MMU) - 24 miles
  • Farmingdale Republic Airport (FRG) - 29 miles
  • Belmar Monmouth Executive Airport (BLM) - 41 miles
  • Princeton Airport (PCT) - 44 miles
  • Islip MacArthur Airport (ISP) - 46 miles
  • Danbury Municipal Airport (DXR) - 50 miles

Reviews

The following English reviews were posted by Hotels.com guests from other countries

InterContinental - The Barclay 2009.12.02
Recommended Trip type: All Others "Great location"

Reviewed by a Hotels.com guest on Dec 2, 2009

The hotel is located on the East Side in midtown around the corner from the Waldorf Astoria and Benjamin Hotels. New York is a 'walking' city, so this hotel is great for getting to the UN, Central Park, Madison and 5th Avenue shopping, Rockefeeler Center, Radio City Music Hall, etc. Clean, good service. Cons: Too easy to hear guests next door.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.12.01
Recommended Trip type: Family "Thanksgiving Stay"

Reviewed by a Hotels.com guest on Dec 1, 2009

Excellent spot for Thanksgiving. Short walk to the parade route. Hotel lobby had a traditional Thanksgiving buffet. Short walk to Rockefeller Plaza to see the Xmas tree and to Radio City to see the Rockettes and the Xmas Special.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.11.30
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Nov 30, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 6.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
InterContinental - The Barclay 2009.11.02
Recommended Trip type: Business "Fine, despite UN General Assembly mayhem"

Reviewed by a Hotels.com guest on Nov 2, 2009

Was very happy to find a last-minute reasonably priced room here during the UN General Assembly in September. It was very convenient for that, but also right at the center of the mayhem (security checkpoint with metal detector out front etc.) Rooom was comfortable. Staff friendly and helpful.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
InterContinental - The Barclay 2009.10.29
Recommended Trip type: Romance "Awesome Hotel and Location"

Reviewed by Marilee of Houston on Oct 29, 2009

The hotel was very nice with a great lobby atmosphere, but who really stays in their hotel on vacations anyway? The location was FABULOUS!! We could walk anywhere and never even used the Subway.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
InterContinental - The Barclay 2009.10.21
Recommended Trip type: All Others "Potty Parity"

Reviewed by a Hotels.com guest on Oct 21, 2009

It was a great hotel except for the bathroom. You needed to be a contortionist to reach the toilet paper and with the main shelf directly above the toilet, you had to be very careful to put the lid down each time you used the facilities. Also...as someone who is a bit shorter than average, the fixed shower head offered up some amusing anecdotes concerning becoming intimate with the far wall in order to complete the bathing process! But...I would stay there again with no qualms!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.10.17
Recommended Trip type: Romance "Good room and location"

Reviewed by trevor of saint louis on Oct 17, 2009

decent size room for new york and well equipped with amenities

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.10.14
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Oct 14, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.10.09
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Oct 9, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.10.08
Recommended Trip type: With Friends "Beautiful Hotel and a great location"

Reviewed by Janet of Washington, DC on Oct 8, 2009

We stayed on a Friday and Saturday night for a weekend in NY. It was within walking distance of everything we wanted to do (Times Sq, Library, Radio City Music Hall, etc.). The staff was helpful, and the lobby was a great meeting place (large with lots of seperate seating areas).

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.10.07
Recommended Trip type: Family "small ,comfortable rooms"

Reviewed by a Hotels.com guest on Oct 7, 2009

The room was small but comfortable.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.10.05
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Oct 5, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.10.01
Recommended Trip type: Romance "Excellent location, friendly staff"

Reviewed by a Hotels.com guest on Oct 1, 2009

Very close to Rockfeller Center and major tourist attractions.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
InterContinental - The Barclay 2009.09.30
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Sep 30, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.09.21
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Sep 21, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.09.14
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Sep 14, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.08.19
Recommended Trip type: With Friends "awesome hotel"

Reviewed by a Hotels.com guest on Aug 19, 2009

great for the money, especially in midtown manhattan. would have expected to pay more for this caliber of hotel - much fancier than i expected! the beds are soooo comfortable, like waking up in a marshmallow :)

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.08.18
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Aug 18, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
InterContinental - The Barclay 2009.08.13
Recommended Trip type: Family "Close to everything"

Reviewed by a Hotels.com guest on Aug 13, 2009

This hotel is within walking distance of most of Manhattan's main attractions. We stayed 7 days and took the subway once.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.08.11
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Aug 11, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
InterContinental - The Barclay 2009.08.05
Not recommended Trip type: All Others "My room reeked from smoke"

Reviewed by Julia of Boston on Aug 5, 2009

Despite the fact that the hotel management told me that all of the rooms in the hotel were non-smoking, my room reeked of smoke. When I woke up in the morning, it felt as if my lungs were filled with smoke. What a terrible hotel!

Overall Rating

4.0 out of value="10"
  • 6.0 Hotel Service
  • 2.0 Hotel Condition
  • 8.0 Room Comfort
  • 2.0 Room Cleanliness
InterContinental - The Barclay 2009.07.31
Recommended Trip type: Family "Great Bargain"

Reviewed by a Hotels.com guest on Jul 31, 2009

Hotel location and amenities were excellent. Staff very accomodating and location was excellent.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.07.24
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Jul 24, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.07.23
Not recommended Trip type: Business

Reviewed by a Hotels.com guest on Jul 23, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 6.0 Room Comfort
  • 6.0 Room Cleanliness
InterContinental - The Barclay 2009.07.22
Not recommended Trip type: Family

Reviewed by manuel of key biscaine on Jul 22, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 6.0 Hotel Condition
  • 6.0 Room Comfort
  • 8.0 Room Cleanliness
InterContinental - The Barclay 2009.07.21
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Jul 21, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.07.21
Not recommended Trip type: Business

Reviewed by a Hotels.com guest on Jul 21, 2009

This guest did not leave a comment.

Overall Rating

6.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 6.0 Room Comfort
  • 6.0 Room Cleanliness
InterContinental - The Barclay 2009.07.21
Recommended Trip type: Family "Great for it's location"

Reviewed by Kevin of Goodyear on Jul 21, 2009

Very nice hotel in the heart of midtown, close to central park, etc.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.07.17
Recommended Trip type: Family "NYC trip 2009"

Reviewed by a Hotels.com guest on Jul 17, 2009

Our stay at the Barclay was very nice. The hotel is conveniently located to major attractions such as Rockefeller Center. The concierge was very helpful in finding good restaurants and museums. The room was nicely decorated and was kept very clean.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.07.16
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Jul 16, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 6.0 Hotel Condition
  • 8.0 Room Comfort
  • 6.0 Room Cleanliness
InterContinental - The Barclay 2009.07.15
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Jul 15, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.07.12
Recommended Trip type: Family "Outstanding Hotel"

Reviewed by a Hotels.com guest on Jul 12, 2009

It was great. Very clean,very good service and the location was perfect.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.07.10
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Jul 10, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
InterContinental - The Barclay 2009.07.10
Recommended Trip type: Family "Great Location"

Reviewed by Cris of Phoenix on Jul 10, 2009

Everything about the hotel was fabulous. My only recommendation is the front desk was unresponsive. Two requests were promised and neither came through.

Overall Rating

10.0 out of value="10"
  • 6.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.07.09
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Jul 9, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.07.09
Recommended Trip type: Family "Very nice hotel in a great location"

Reviewed by Dave of New Providence on Jul 9, 2009

The intercontinental was a great place to stay in NY City. The staff was helpful and friendly and very accomodating.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
InterContinental - The Barclay 2009.07.05
Not recommended Trip type: All Others "Bad customer service and mold issues"

Reviewed by a Hotels.com guest on Jul 5, 2009

The price was reasonable for a night in New York. My expectations were a little high since a friend said the Intercontinental was a nice hotel. I reserved a double bed room, and at check in I was told that I made the reservation for a single bed room. There were no vacancies so they could only accommodate a single cot. It bothered me that the my reservation was incorrect and it was annoying to hear the customer service rep say it was essentially my fault. The bathtub was lined with mold. It smelled bad and was disgusting. I would not recommend this hotel to anyone.

Overall Rating

2.0 out of value="10"
  • 4.0 Hotel Service
  • 6.0 Hotel Condition
  • 4.0 Room Comfort
  • 2.0 Room Cleanliness
InterContinental - The Barclay 2009.07.02
Recommended Trip type: Business "Needs improvement"

Reviewed by a Hotels.com guest on Jul 2, 2009

Lots of noise from the windows on the street and furniture needs a remodeling. Was expecting a better quality like ... towels were very old and bad wireless connection. At the end not too bad for the price i paid (on sale) but i wouldn't pay the whole price to stay there

Overall Rating

6.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
InterContinental - The Barclay 2009.06.29
Recommended Trip type: Business "Great Hotel"

Reviewed by a Hotels.com guest on Jun 29, 2009

Don't pass up this hotel. Great location, very clean, good amenities. I had no street noise and even though I stayed there for just one night, I was very impressed with the overall quality. The deli across the street has a good lunch buffet and outstanding sandwiches.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.06.28
Not recommended Trip type: Business "Poor Performance"

Reviewed by a Hotels.com guest on Jun 28, 2009

I have stayed at the Barclays several times before and I have stayed at many Intercontinental Hotels in the past including Rome, Singapore, Beijing, Houston among others. This past stay ranks as the poorest service and quality. To start, there was no hot water for practically an entire day. No efforts were made by management to extend some form of compensation. They left a flyer at the front desk apologizing for the inconvenience and that it wasn't their fault. Other negatives included constantly being served in filthy dinner ware (usually a dirty glass, once was a drink with an insect in it). Again, no efforts were made to extend any form of compensation. Just a sorry coupled with some excuse. Bottom line, poor service, average hotel, high price.

Overall Rating

4.0 out of value="10"
  • 4.0 Hotel Service
  • 2.0 Hotel Condition
  • 8.0 Room Comfort
  • 4.0 Room Cleanliness
InterContinental - The Barclay 2009.06.15
Recommended Trip type: Business "Great location in Midtown Manhattan"

Reviewed by Lisa of Ft. Worth on Jun 15, 2009

This is a great hotel for the money. The rooms are decent sized--especially for Manhattan. The hotel staff was friendly and helpful--a concierge spent several minutes giving me a crash course in the New York City subway system. The hotel is within walking distance of Times Square, Grand Central Terminal, and Broadway, with the closest subway station two blocks away. We stayed at this hotel because of a conference being held in it, but would definitely stay here again if looking for a hotel for personal use...

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.06.07
Recommended Trip type: All Others "Overall great hotel"

Reviewed by a Hotels.com guest on Jun 7, 2009

Great staff.. nice room.. awesome location.. would definitely recommend to friends!

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
InterContinental - The Barclay 2009.05.14
Recommended Trip type: Business

Reviewed by a Hotels.com guest on May 14, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.04.30
Recommended Trip type: All Others "Excellent location"

Reviewed by a Hotels.com guest on Apr 30, 2009

This hotel was in a great location in NYC where we could walk to Times Square, Rockefeller Center, Central Park, Grand Central Station. It was a fantastic price through hotels.com relative to the normal pricing. Very satisfied customers!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.04.29
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Apr 29, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
InterContinental - The Barclay 2009.04.20
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Apr 20, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.04.11
Recommended Trip type: All Others "GOOD BARGAIN"

Reviewed by a Hotels.com guest on Apr 11, 2009

Hotel needs updating, and lacks some of services one would find in five-star accomodations, but room was immaculate, even though somewhat crowded, and rates can't be beat.

Overall Rating

6.0 out of value="10"
  • 6.0 Hotel Service
  • 6.0 Hotel Condition
  • 6.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.03.30
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Mar 30, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
InterContinental - The Barclay 2009.03.18
Not recommended Trip type: Business "not corresponding with Intercontinental standards"

Reviewed by Antonio of Santo Domingo on Mar 18, 2009

very bad isolation, I could hear cars & noise from the street

Overall Rating

4.0 out of value="10"
  • 6.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
InterContinental - The Barclay 2009.03.18
Recommended Trip type: With Friends "Great room for the money."

Reviewed by a Hotels.com guest on Mar 18, 2009

Parking too expensive but the hotel room was excellent.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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