"Roll of the dice every stay..."
I stay at this hotel several times most years. They often have discount rates if you book early. This hotel is a roll of the dice every time. They have nice rooms and rooms so small you can barely stand next to the bed. Climate control is all over the map. Sometimes the staff is helpful, and sometimes just plain rude. Restaurant is nice to look at, […] but it's very expensive and the service in slow and generally rude. The building is impressive from the outside and the Leidseplein is an easy tourist hub (walk or tram to anything). If you get a good rate and are willing to roll the dice, the American is worth a shot. If you want a guaranteed 4-5 star experience, I'd stay somewhere else. Read moreGenuine Hotels.com guest review
This was a stopover to catch a flight out of Heathrow. While convenient to the airport, the room was less than what I'd hoped for, with a lumpy mattress well past its prime. Also, while all the other hotels we used gave us the option of local or US currency for the credit card transactions, this hotel did not, using a less than favorable exchange rate […] for the U.S. dollar conversion. Read moreGenuine Hotels.com guest review
Excellent location. Highly recommend this hotel. Public tram right out front door of hotel, takes you to all the hot spots in Amsterdam.Genuine Hotels.com guest review
"Pleased with American Hotel in Amsterdam"
Spent three days in Amsterdam at this hotel and we were very pleased with everything. Room was clean, quiet and comfortable. The hotel staff was competent, polite and helpful. Arrived early and were able to check in early. Very nice since we were experiencing severe jet-lag after spending 10 hours on an airplane from the U.S.Genuine Hotels.com guest review
"Great location for a long layover."
Close to museums. Light sleepers might have trouble with street sounds or noisy neighbors. Balcony off bathroom facing canal was great...but need to be limber to crawl out window over radiator. Just part of the charm :-) 5 euro bus ride from airport. Lots of great walkable restaurants nearby.Genuine Hotels.com guest review
"Nice hotel but a tas disappointing"
Hotel itself was really nice, but the rooms were a bit small with limited walking room. The tub had hair on the walls the from a previous guest. Then on our second night there we found a used toothbrush on the floor in the entry way of our room.Genuine Hotels.com guest review
"Always a good choice in a pleasant area of Amsterd"
The American Hotel is always a trustworthy place to stay. It is a little "outdated" but has a ton of charm and the eating area is fantastic. Biggest drawbacks is quality of the wifi and the fact the only breakfast option in the restaurant is the buffet for 20 euros. One piece of advice for those staying here is to just take the 197 express bus right […] outside the airport to the stop right outside the hotel. It takes less than 40 minutes and costs only 5 euros. Read moreGenuine Hotels.com guest review
This is a nice hotel to stay in Amsterdam. It is close to the museum area and local scene. Much better than staying in the touristy area of Dam Square.Genuine Hotels.com guest review
"In service for over 100 years"
This is a grand hotel in the old style but with all the benefits of a modern hotel. Good location just off Leidsplein - easy tram access to Dam/Centraal station, walking distance to all the major attractions of Amsterdam. Especially convenient for the Museum quarter and Vondelpark. Free & reliable wifi - although did have to keep registering each […] day. Also have public computers available (with printers) on the mezzanine level. Mini bar in room, concierge service, Dining room and bar looking out over fountain/square. Standard checkout at noon is quite late which is nice. Clean. Well maintained. Good noise insulation. Very friendly staff. Breakfast is not included but is available for a fee - we didn't think it represented value for money. Read moreGenuine Hotels.com guest review
"Nice Room But Loud Building"
Our room was nice, but it was located over a service entrance to the hotel. For some reason the staff started to do some type of loud activity (moving luggage, cans of something, or crates) on the floor below our room every evening around 9PM. We were jet-lagged and tired, but the noise continued until we complained. The next night the noise started […] again and continued until we complained... We should need to request quite at night in a nice hotel. Read moreGenuine Hotels.com guest review
"Best of the Best"
Perfect location to everything, Perfect staff, Perfect room and balcony. ThankyouGenuine Hotels.com guest review
"In museum district"
Very comfortable. Bed a little soft but OK. Excellent location very clean.Genuine Hotels.com guest review
We liked the location, the staff was very friendly, the bed was comfortable, the bathroom was a bit small with poor quality towels. The rug in the room looked gross. It needs to be removed, it looked like it had been there a few decades and I wondered about the germs and grime. It was pretty noisy outside on Friday night, the kids stayed up and partied […] on the street until 5AM. The breakfast buffet at the restaurant was nice with a good selection of items. Across the street is a canal cruise station which was very convenient. Good restaurants in the neighborhood. Loved ,loved The Blue Pepper, Indonesian food at it's best Read moreGenuine Expedia guest review
"Great location for museums & transportation"
Great location for visiting museums, canal tours and general transportation around Amsterdam. Room was spacious and quiet. The bed was rather low and mattress needs an upgrade. Front desk staff helpful.Genuine Hotels.com guest review
"Great Location in Museum District"
Great location. You can take the 197 bus from the airport-pick up right outside the arrivals terminal and drop off in front of the hotel for 5E/pp. All local transportation in Amsterdam within half a block walk. Walking distance to Dam Square. Canal cruise departure point at door. More restaurants than you can count within two blocks. Friendly informative […] front desk staff. Not luxurious, very small bathroom in our "junior suite", but lovely hotel, clean, with all amenities. Would stay there again! Read moreGenuine Hotels.com guest review
"Hard to Beat"
As a first time visitor to Amsterdam I chose this hotel primarily for it's location. Unknown to me was the history of the Amsterdam American. There is an air of faded elegance to the place, historic reminders of what it was. My overall experience was positive. There were inconsistencies, however, as to the helpfulness of the staff, some more accommodating […] than others, most interactions being somewhat perfunctory. Read moreGenuine Expedia guest review
"Fabulous sttay at the American/Eden Hotel"
Wonderful hotel and location. Transportation right outside the doors of the hotel. Canals as well. Plenty of restaurants and shops. Had a super stay.Genuine Hotels.com guest review
"Great location in Amsterdam"
Hotel is only one block from the famous Leidesplein and also close to the museums. The bus stop to/from the airport is right across from the hotel, which is very convenient.Genuine Expedia guest review
"Dream to reality-outstanding experience!"
Usually a day trip for us, Amsterdam overnight is even more! From the moment we walked into reception at the hotel, I had my desire to stay in this hotel turn to a marvelous reality! The reception personnel were very kind and cheerful, and our room was wonderful....on floor 5, overlooking the canal. We could watch the world go by, sitting on our balcony. […] The modernized room was clean and orderly, the hot water machine a great plus, and the only thing missing (often these days in many hotels!) was a shower cap. Steps away was the incredible Cafe American...where coffee service is a must! And nearby was the magnificent Rijksmuseum. The tram and buses stop just out front, so it is very convenient without a car. We will return to this hotel the next visit to Amsterdam! Read moreGenuine Hotels.com guest review
Great location nice rooms and great staff. Close to the museums and tram to the central stationGenuine Expedia guest review
"close to museum , park, restaurants and nightlife."
Great area to tour around with the museum, park, Heineken brew tour, restaurants and nightlife.Genuine Hotels.com guest review
We loved the central location. It was very nice. The restaurant was magnificent ?Genuine Expedia guest review
"A bit disappointing"
This hotel has great pictures (and true, the exterior looks like the pictures), so we were expecting much more. The room was extremely small (we could not open our suitcases) and, much worse, it smelled of stale or smoke. We got rid of the smell (I guess it was the carpet) after keeping the windows open for two days. We had the chance to look at the […] room next to ours and it was much more spacious, so perhaps only ours was sub-standard. The location, however, is great.Next door to the canal trip, a few steps from the center. Read moreGenuine Expedia guest review
Everything excellent. No negatives.Genuine Hotels.com guest review
"2nd time around"
The hotel is in a good place. It also is a very nice and clean place. They did fail in a couple of ares, like no freezer for medication, etc.Genuine Hotels.com guest review
"Excellent location for canal tours and museums"
Excellent location to explore Amsterdam from this art deco landmark! You can catch a canal tour right at the front door and all museums are at a walking distance. Room was spacious, sound proof and very clean and comfortable with a good bath room as well as air conditioning. Location is very convenient to many restaurants around Leidseplein. Only minus […] was that breakfast was not included in the price. Will definitely stay here again! Read moreGenuine Hotels.com guest review
"Second time to stay there"
i like the hotel very much its my second stay there and the room was excellent view is very nice and location is brilliantGenuine Expedia guest review
"Beautiful hotel, great location"
We stayed for 5 days. Our room was absolutely beautiful and overlooking a canal. The location was close to museums and Vondel Park. Staff was very warm and helpful. I would definitely stay here again when in Amsterdam!Genuine Expedia guest review
"A Wonderful Hotel Experience."
The Hotel is a beautiful property,staff is eager to help and looks for ways to be helpful.I would recommend this hotel to anyone.Location is most convenient,and makes the city easy to navigate.Genuine Hotels.com guest review
"I love this hotel"
I had a great room with a wonderful king size bed overlooking the canal and a small park. The Leidseplein is just down the street. Food, entertainment and tram stop. The hotel's restaurant is an amazing example of architecture from the early 20th century. It's a great place at a decent price.Genuine Hotels.com guest review
"Nice old hotel"
Enjoyed our stay! Staff was friendly and helpful...like our view from our room of the canal. Only problem it was hot in the room and the a/c couldn't work hard enough to cool the room, but we were given a fan so it was comfortable.Genuine Expedia guest review
"Great hotel with very helpful staff!"
Three nights in his hotel and we felt like it was home! The front desk staff were extremely knowledgeable and helpful with anything we needed for our stay in Amsterdam. They even provided us with an umbrella when they saw us venturing out on a showery day! Bonus: the airport bus cost only 5 euros and stops right in front if the hotel! We stayed here […] another night on our return to Amsterdam and were greeted like family! We had a beautiful suite overlooking the canal for our final night in Europe. What a treat! Read moreGenuine Expedia guest review
"Wonderful place to stay in Amsterdam"
Just wonderful! Lovely spacious double room, good view, close to museums. Front desk unbelievably helpful, from ice for partner's injured knee each night, to help with consulate and Amex when my purse was stolen. Free services in Business Center were unusual. Cannot say enough nice things about hotel itself, staff, and location. Would definitely return. […] Was there for a large conference and few attendees had nice things to say about their hotels - felt very lucky to have found this hotel! Read moreGenuine Hotels.com guest review
Excellent location!!! Near all the action, but in a quieter part of town.Genuine Expedia guest review
"Steadily great hotel"
My wife and I are an older couple and have stayed in this wonderfu hotel many times. Located close to museums and trams. Very convenient and reasonably priced. Art Deco design adds to the ambiance.Genuine Expedia guest review
"Very nice hotel, great ambience"
I love the Arte Deco style of the hotel and the general ambience. I asked for one of the quieter canal rooms and the staff was able to provide. The room decor is very relaxing but don't expect to do much more than sleep there. The lighting is very dim and "moody". We ate one breakfast in the beautiful restaurante. The buffet is good quality but too […] expensive. We discovered a little restaurant down the canal that makes paufferies and crepes--very good! I did not find the service to be especially top knotch. We had just gotten off a cruise ship so maybe we were spoiled. I asked for ice to be brought to the room two times and it was never brought. I had a broken bone in my foot and needed to apply ice at night. The location, close to the museum, and the physical beauty of the hotel will bring me back for stays at the Americain every time I come to Amsterdam. Read moreGenuine Expedia guest review
"Dark and depressing"
Very disappointed in this hotel. We stayed for four nights. When we arrived we requested a room with a balcony and were told none were available that night; we arranged to be switched to a room with a balcony the following night. We were appalled at the cave-like room we were in the first night--dark, dark, dark and dismal furnishing (mustard yellow […] bathroom?). No overhead lights, dim bedside lights, and one small window into an air shaft. Happily awaiting our balconied room, we did not complain. Turns out the balconied room was not much better: the balcony was onto an interior air shaft with an excellent view of the HVAC system. When we asked for another room, we were told we could call the next morning to see what was available: we did and they told us to wait in our room until they called us. Given the depressing nature of the room, we chose to spend our time otherwise. Amsterdam is lovely but I would not stay at this hotel again. The staff did try to be accommodating, but the rooms are just not in good shape. Read moreGenuine Expedia guest review
"Four Star Rating Different in Netherlands!"
I should have known by the price but this is not at all the same as a four star hotel in London or Paris. The location can't be beat and it is fine. There is one super nice concierge but they are not up on restaurants or current theatre or anything. If you don't have the right questions then you are in trouble. They don't know about tickets for museums […] etc… Hotel is clean, safe etc. good if you have kids but very mediocre not as nice as most Hampton Inns in small towns across US. However, it was adequate. The staff could not be any nicer but took forever to get bill ready, etc… Service is a whole different thing. Didn't take away from trip but certainly did not add to it. Read moreGenuine Expedia guest review
"Located in a central and convenient place."
I am very satisfied from the hotel. Was clean, located in a great place in Amsterdam, The view from the room is beautiful.Genuine Expedia guest review
"Lovely Hotel In Amsterdam"
I really enjoyed our stay at this hotel. It is in a lovely part of the city -right on a canal. The decor was up to date but had the charm of a building with a past. The rooms were very comfortable. We enjoyed the bar in the lobby but passed on the breakfast in the cafe as it seemed very expensive. Everyone who worked there was very nice and helpful […] . Read moreGenuine Expedia guest review
"Great Value and Location"
Stayed for two evenings. The rooms are vary spacious and the location is perfect as well. The restaurant is a must see. Staff are pleasant and helpful. There is a bus right in front of the hotel that takes you top the airport which was really convenient. The only negative I would give is that they need to clean the showerheads. Not that they are dirty, […] but they have a lot of lime scale deposits. Cheaper for a hotel to wipe them down than to replace them. Read moreGenuine Expedia guest review
"Convenient to museums, nice accommodations"
We had a very pleasant stay at this hotel in June 2014. The staff was very helpful and the facilities were updated yet charming. We loved the location, as it was convenient to the rijksmuseum and Van Gogh museum, as well as many other great sights. It was not a far walk to any areas in Amsterdam, but this was a much quieter area than near the Central […] Station. Read moreGenuine Expedia guest review
Located right next to museums and canals.Genuine Hotels.com guest review
Great location for museums. Hotel is an old bldg but modernized and clean on inside. Classic small bar and restaurant. Small lobby. Helpful, professional staff.Genuine Hotels.com guest review
Stayed at this hotel 24 years ago. Great location and easy access to public transportation options. The staff and concierge were very helpful and pleasant . The room was small but functional- the bathroom was small but nicely decorated and plenty of storage for toiletries. The bath towels were really nice, too!Genuine Expedia guest review
Very comfortable and clean room, friendly and helpful staff and great location. I found the staff to be incredibly friendly and willing to do whatever necessary to help us out. The location of the hotel was perfect and we were very happy with our room. The room was large as was the bathroom. The bed was quite comfortable also. Would definitely stay […] here again. We did eat in the restaurant a few times and enjoyed the food, service and staff. Read moreGenuine Expedia guest review
"Elegant décor with friendly, attentive staff."
We only stayed one night, but the rooms were large and quite luxurious. The beds were the most comfortable we've had in our travels throughout Europe. A canal tour stop was right outside the entrance, and the tram stop was within steps of the hotel. I just wish we had paid extra for a canal view room.Genuine Expedia guest review
"Hotel for Americans in Amsterdam"
We ended up staying in Amsterdam for a long layover and this hotel was a great choice in terms of ease to get to. The bus from the airport stops right in front of the hotel! The staff were friendly and helpful. The rooms were not bad but they weren't the nicest we had seen. All in all, it was a great value and we enjoyed staying there.Genuine Expedia guest review
"Great location in a great city."
This is an amazing property, an art deco gem that looks to have been renovated maybe 10 years ago. The furniture in the room showed some fading, but fully functional. The staff was very friendly and accommodating. For example, on departure very early in the AM, the desk clerk walked us out of the hotel to show us where to catch the shuttle to the airport. […] On arrival, bag storage was easy and followed by advice on how to pass the time until the rooms were ready. They were ready, in fact, by noon. There is free computer access, including a printer, in a comfortable mezzanine space. The restaurant is expensive, by US standards, but very good and the bar is wonderful. The location is absolutely perfect -- walking distance to the major museums and right on one of the canals. I lucked out with a room on the fifth floor, looking at the canal. I will definitely stay here again, if the prices don't go up too much. Read moreGenuine Expedia guest review
Great location and serviceGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )