All hotels in Amsterdam, Netherlands
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.1 / 5Excellent

Score breakdown (from 1,030 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.3
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.6
  • < Previous
  • Page 1 of 21
  • Next >
4.0 / 5Excellent
"Great location and accommodation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location, with easy walking distance to top museums and a wide variety of restaurants. A very vibrant area. The staff were especially accommodating. We had minor problems with the television set and air conditioner that we should have brought to the attention of the staff. Overall, the hotel was a great value for a late June stay.
Genuine Hotels.com guest review
4 night romance trip Jun 27, 2015
Stephen L.
US
5.0 / 5Outstanding
"Good hotel in perfect location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Perfect location for business and pleasure. Friendly employees. Nice comfortable room for an old building like this.
Genuine Hotels.com guest review
4 night business trip Jun 23, 2015
A Traveler
US
5.0 / 5Outstanding
"excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A bit pricey, but excellent service and location.
Genuine Hotels.com guest review
3 night romance trip Jun 12, 2015
Michael
US
4.0 / 5Excellent
"Great hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Our room was lovely. Very spacious with a lot of drawer space for clothes. Comfortable bed. Bathroom needs to be updated a bit. Location is perfect. The concierge was very helpful with restaurant reservations even before we arrived. Overall, great hotel.
Genuine Hotels.com guest review
5 night romance trip Jun 18, 2015
A Traveler
US
3.0 / 5Good
"Good location and comfortable"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Located near the museums this is a Clean comfortable friendly hotel. Large room and bathroom, which is a feature we appreciate. The restaurant food was good. We ate there once snd enjoyed several of Amsterdam 's great restaurants on other nights Having the airport bus right on the corner was very convenient
Genuine Hotels.com guest review
4 night romance trip Jun 16, 2015
Hillary
US
4.0 / 5Excellent
"Convenient location."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Clean, older hotel in extremely convenient Amsterdam neighborhood. Helpful, polite staff.
Genuine Hotels.com guest review
3 night family trip May 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Convenient location and clean modern room."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
An old world hotel with modern rooms, very good location near the tram and Rijksmuseum and Van Gogh museum. Very friendly and helpful staff. The American bar is a beautiful room for meals, coffee or late drinks. Highly recommended.
Genuine Hotels.com guest review
3 night trip May 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Great visit to Amsterdam"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect!!!
Genuine Hotels.com guest review
4 night trip with friends May 11, 2015
Carol
US
5.0 / 5Outstanding
"Perfect location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful, historic building in the perfect part of Amsterdam. Our room overlooked the canal. The only negative was hearing a few dunks walking home in the wee hours from the nearby bars.
Genuine Hotels.com guest review
2 night romance trip May 6, 2015
Gregory
US
4.0 / 5Excellent
"Good with Caveats"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
The staff, particularly the concierges, were great, and the hotel was immaculate. Great location too. But there were a few glitches. Unfortunately, the elevator was down twice in a two-day stay; the safes in the rooms didn't work because of a "technology issue" and the printers in the business center didn't work either. Original room was dark with an old bathroom. After asking, we got a much better room overlooking the canal.
Genuine Hotels.com guest review
2 night trip with friends May 2, 2015
Rhonda
US
5.0 / 5Outstanding
"Beautiful Amsterdam"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We so enjoyed our visit/ great location. Walking distance to many restaurants/transportation/museum/on the canal etc. The staff is friendly and oh so helpful. Looking forward to our next visit.
Genuine Hotels.com guest review
2 night romance trip May 3, 2015
Joanne
US
4.0 / 5Excellent
"Amsterdam fling"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Two days after an eight day river cruise. Wanted to see more of Amsterdam.
Genuine Hotels.com guest review
2 night romance trip May 2, 2015
David
US
4.0 / 5Excellent
"First time in Amsterdam"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel in great location. There is a bus from the airport that drops you off right in front of the hotel. Easy walking distance to everything. Staff was very helpful and friendly. The room was nice with a little balcony over looking a canal. Room a good size for a European room.
Genuine Hotels.com guest review
2 night trip with friends Apr 5, 2015
ANN
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay!!!!
Genuine Hotels.com guest review
7 night trip with friends Apr 14, 2015
Deborah
US
2.0 / 5Fair
"lousy value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our room was tiny. My only complaint was the value for what we got. The staff and concierge were excellent, but I would never stay here again.
Genuine Hotels.com guest review
3 night romance trip Apr 11, 2015
Frank
US
5.0 / 5Outstanding
"Great Hotel in Amsterdam"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
I would highly recommend this place. Super service, great location & nice size room. What more do you need?
Genuine Hotels.com guest review
3 night romance trip Apr 7, 2015
Howard
US
5.0 / 5Outstanding
"A vey fine hotel in perfect location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
this is a hotel in an elegant historical building with much of its original furniture and decorations and an excellent restaurant in a big beautiful room. The room I had was quiet, immaculate and had an exceptionally comfortable bed. The hotel staff are all extremely friendly and helpful with directions, advice and assistance. Location of the hotel near major Amsterdam museums and theater is another bonus. I will never stay anywhere else!
Genuine Expedia guest review
Other trip Apr 3, 2015
Susan
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was a good experience. We thought that the prices in the restaurant were extremely high for very average food. 19.50 euros for a breakfast was totally out of line. 4 euros for one cup of coffee - no refills- way too much. We ate out of the hotel as much as we could. 12.50 euros for one phone call - totally out of line. The Safe didn't work
Genuine Expedia guest review
Other trip Apr 2, 2015
Bill
US
5.0 / 5Outstanding
"comfortable hotel in wonderful location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We thoroughly enjoyed our four day stay in the Hampshire-American Hotel. The rooms were roomy and comfortable. The bathrooms a little small for two but we were in the least expensive rooms. Not super luxurious but for the price, this hotel is a real bargain. It is an historic building and the hotel has tried to maintain the Jugendstil decorative style. We loved it. The location is on a large canal and within a short walk of the Rijks and Van Gogh museums as well as literally hundreds of restaurants of all types. The desk will help you find one to your liking. I think we made a great choice for our stay.
Genuine Expedia guest review
Other trip Mar 31, 2015
Jill
US
3.0 / 5Good
"Straight up review"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Positives of this hotel: friendly and helpful staff, free wi-fi and a place to charge your US cell phones (I would suggest bringing adapters but if you forget one the Apple store is across the street!), excellent location in terms of getting to/from airport (just take 197 bus from airport door to door for only 5 Euros) and only 5-10 minute walk to all major art museums and park. Anne Frank house only a 20 minute walk. Negatives: Congested corner with trams, bikes and traffic that can be noisy as it is close to a lot of bars. On Saturday night the noise woke me up at 3 AM. No issue with noise during weeknights. Room furnishings were dark and carpeting/curtains were worn/outdated. There are no overhead lights so you have only lamp lighting which together with darker furnishings makes room appear dark/drab in the evening. However room is cozy, clean and the beds were extremely comfortable. Bathroom hair dryer on wall has weak power and is old. This is not a modern American hotel. This is a vintage European turn of the century hotel with character and charm. As a result we did not really care that the room was not ultra modern or light. I chose this hotel because it was priced better than most and seemed to be in safe/convenient location. I was in Amsterdam to see the city -- not to spend all day in the hotel, so it was fine for what I needed.
Genuine Hotels.com guest review
5 night family trip Mar 21, 2015
Mary
US
5.0 / 5Outstanding
"Awesome Staff, Awesome Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Awesome Hotel, great Staff, very helpful, they know how to sell the city since you check in, clean good room, very spacious, and comfortable. The hotel is unbelievable good located near Leidesplein plaza (Awesome restaurant district) near but not noisy near, so it's a great location, for a gastronomic driven visit to Amsterdam, tram lines in front of the Hotel, great awesome place. Walk distance to other attraction, sightseeing ferry lines nearby, modern lobby, great Hotel.
Genuine Expedia guest review
Other trip Mar 23, 2015
Mario
US
5.0 / 5Outstanding
"Best Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Awesome Hotel in the heart of Amsterdam. Within walking distance of everything worth seeing.
Genuine Expedia guest review
Other trip Mar 20, 2015
Marco
US
4.0 / 5Excellent
"A winner: great hotel, service, and location."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Short vacation (2 days) after a week of work in Monaco. I stay here every time I'm in Amsterdam, and I've been staying here for decades.
Genuine Hotels.com guest review
2 night trip Feb 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Good central choice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Centrally located. Convenient to all sights, trams and restaurants. Attentive staff. My first choice when I go to Amsterdam nice bar as well to relax
Genuine Expedia guest review
Other trip Feb 21, 2015
Aliederman
US
5.0 / 5Outstanding
"Recommended"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location, friendly staff, had a lovely time.
Genuine Hotels.com guest review
2 night romance trip Feb 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Hotel with location and character"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel has a superb location, close to the major museums and walking distance to just about everything. There are numerous cafes and a broad range of restaurants within a few minutes stroll in a lively, interesting neighborhood. The hotel itself is something of a local landmark, with an atmospheric restaurant and cafe on site. Staff was friendly and helpful, and the room spotless and very comfortable. In sum, we thoroughly enjoyed our stay there and look forward to the chance to do it again.
Genuine Expedia guest review
Other trip Feb 10, 2015
Sean
US
4.0 / 5Excellent
"Great location. Pretty good hotel."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
Very great location! I was supposed to receive a lot of benefits but didn't get any of them so that is disappointing. Otherwise the breakfast was pretty good. Dinner menu was decent. The room was very nice but the bed was extremely uncomfortable. I thought the price was good for this hotel.
Genuine Expedia guest review
Other trip Jan 30, 2015
Brenda
US
5.0 / 5Outstanding
"Good location with clean room."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
If you're trying to go to museums such as Rijks or Van gogh, it's the great place to stay. Also, there is a bar street right next to the hotel which is called Leidsplein. You can easily walk back to hotel from bar street. Also, you just have to take tram to get to central station. Tram stop is 2 min walk away from hotel. Location is at safe place too.
Genuine Expedia guest review
Other trip Jan 27, 2015
Saladpasta
US
4.0 / 5Excellent
"Tiny room with a view of nothing."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very small room with absolutely no view. Good cleaning staff. But there are better values for money in AMS.
Genuine Expedia guest review
Other trip Jan 18, 2015
A Traveler
US
3.0 / 5Good
"Ok place. Great location. A little spendy"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
A little high price for the small room types but great location and friendly staff.
Genuine Hotels.com guest review
1 night trip Jan 11, 2015
A Traveler
US
5.0 / 5Outstanding
"5 Stars all round."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved our 2 nights in the Hampshire Amsterdam-American, a beautiful hotel, great service, great food and a great spot. Close to museums, shopping and good eating. Can't wait to go back and will definitely stay again.
Genuine Hotels.com guest review
2 night romance trip Jan 9, 2015
Matthew
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This Hotel is excellent I will go back again, location is excellent , staff , food , comfort
Genuine Expedia guest review
Other trip Jan 8, 2015
marlen
US
3.0 / 5Good
"Good location"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The location is prime. The front desk staff were mostly arrogant; one person hung up on me before I finished asking my question. There were some rowdy young people partying on our floor but I can't blame the hotel For that.
Genuine Expedia guest review
Other trip Dec 31, 2014
katherine
US
5.0 / 5Outstanding
"American Hotel a winner"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Beautiful historic hotel, conveniently located near the Apple Store and many bars, coffee shops and restaurants. Museums nearby. Rooms very clean , comfortable beds. Take trams anywhere...
Genuine Hotels.com guest review
4 night family trip Dec 18, 2014
KARL
US
3.0 / 5Good
"Just an ok hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
Was ok
Genuine Hotels.com guest review
3 night business trip Dec 18, 2014
David
US
4.0 / 5Excellent
"Our stay was great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a beautiful place to stay and close to everything!
Genuine Hotels.com guest review
4 night romance trip Dec 14, 2014
Ashley
US
4.0 / 5Excellent
"Excellent location, and beautiful hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Had in incredible time in Amsterdam, and would recommend staying here. Was walking distance to everywhere we wanted to go.
Genuine Expedia guest review
Other trip Dec 17, 2014
A Traveler
US
3.0 / 5Good
"Roll of the dice every stay..."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
I stay at this hotel several times most years. They often have discount rates if you book early. This hotel is a roll of the dice every time. They have nice rooms and rooms so small you can barely stand next to the bed. Climate control is all over the map. Sometimes the staff is helpful, and sometimes just plain rude. Restaurant is nice to look at, but it's very expensive and the service in slow and generally rude. The building is impressive from the outside and the Leidseplein is an easy tourist hub (walk or tram to anything). If you get a good rate and are willing to roll the dice, the American is worth a shot. If you want a guaranteed 4-5 star experience, I'd stay somewhere else.
Genuine Hotels.com guest review
6 night trip with friends Jul 4, 2014
Stan
US
3.0 / 5Good
"Somewhat disappointed"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
This was a stopover to catch a flight out of Heathrow. While convenient to the airport, the room was less than what I'd hoped for, with a lumpy mattress well past its prime. Also, while all the other hotels we used gave us the option of local or US currency for the credit card transactions, this hotel did not, using a less than favorable exchange rate for the U.S. dollar conversion.
Genuine Hotels.com guest review
2 night romance trip Nov 30, 2014
James
US
4.0 / 5Excellent
"Nice Hotel in a great area"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We arrived in the late afternoon and spent the weekend there. The area around the hotel is very popular and active throughout the weekend. None the less there were four tram lines to take you anywhere and right next to the museums as well.
Genuine Expedia guest review
Other trip Nov 30, 2014
Adam
US
4.0 / 5Excellent
"Excellent location."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excellent location. Highly recommend this hotel. Public tram right out front door of hotel, takes you to all the hot spots in Amsterdam.
Genuine Hotels.com guest review
5 night business trip Oct 25, 2014
tracy
US
4.0 / 5Excellent
"Pleased with American Hotel in Amsterdam"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Spent three days in Amsterdam at this hotel and we were very pleased with everything. Room was clean, quiet and comfortable. The hotel staff was competent, polite and helpful. Arrived early and were able to check in early. Very nice since we were experiencing severe jet-lag after spending 10 hours on an airplane from the U.S.
Genuine Hotels.com guest review
3 night family trip Oct 16, 2014
Wilbur
US
4.0 / 5Excellent
"Great location for a long layover."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Close to museums. Light sleepers might have trouble with street sounds or noisy neighbors. Balcony off bathroom facing canal was great...but need to be limber to crawl out window over radiator. Just part of the charm :-) 5 euro bus ride from airport. Lots of great walkable restaurants nearby.
Genuine Hotels.com guest review
1 night family trip Oct 25, 2014
Theresa
US
3.0 / 5Good
"Nice hotel but a tas disappointing"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel itself was really nice, but the rooms were a bit small with limited walking room. The tub had hair on the walls the from a previous guest. Then on our second night there we found a used toothbrush on the floor in the entry way of our room.
Genuine Hotels.com guest review
1 night romance trip Oct 26, 2014
A Traveler
US
4.0 / 5Excellent
"Always a good choice in a pleasant area of Amsterd"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The American Hotel is always a trustworthy place to stay. It is a little "outdated" but has a ton of charm and the eating area is fantastic. Biggest drawbacks is quality of the wifi and the fact the only breakfast option in the restaurant is the buffet for 20 euros. One piece of advice for those staying here is to just take the 197 express bus right outside the airport to the stop right outside the hotel. It takes less than 40 minutes and costs only 5 euros.
Genuine Hotels.com guest review
2 night business trip Oct 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Perfect location, wonderful restaurant and very comfortable rooms. We loved this hotel, it was our favorite while traveling through Europe. Recommend it highly for anyone traveliing to Amsterdam
Genuine Expedia guest review
Other trip Oct 7, 2014
Diane
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This is a nice hotel to stay in Amsterdam. It is close to the museum area and local scene. Much better than staying in the touristy area of Dam Square.
Genuine Hotels.com guest review
4 night romance trip Sep 27, 2014
Jennifer
US
4.0 / 5Excellent
"In service for over 100 years"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This is a grand hotel in the old style but with all the benefits of a modern hotel. Good location just off Leidsplein - easy tram access to Dam/Centraal station, walking distance to all the major attractions of Amsterdam. Especially convenient for the Museum quarter and Vondelpark. Free & reliable wifi - although did have to keep registering each day. Also have public computers available (with printers) on the mezzanine level. Mini bar in room, concierge service, Dining room and bar looking out over fountain/square. Standard checkout at noon is quite late which is nice. Clean. Well maintained. Good noise insulation. Very friendly staff. Breakfast is not included but is available for a fee - we didn't think it represented value for money.
Genuine Hotels.com guest review
3 night family trip Aug 29, 2014
Kate
US
3.0 / 5Good
"Hotel close to Amsterdam museums and canals' shops"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
First night we got a noisy room where we heard drunks and sirens all night long. We're had to request a room change. Staff moved us to an internal quiet room in the attic. Much smaller and less comfortable, but no adjustment in price.
Genuine Expedia guest review
Other trip Oct 5, 2014
Martin
US
3.0 / 5Good
"Nice Room But Loud Building"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Our room was nice, but it was located over a service entrance to the hotel. For some reason the staff started to do some type of loud activity (moving luggage, cans of something, or crates) on the floor below our room every evening around 9PM. We were jet-lagged and tired, but the noise continued until we complained. The next night the noise started again and continued until we complained... We should need to request quite at night in a nice hotel.
Genuine Hotels.com guest review
3 night romance trip Sep 25, 2014
Robert S
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 21
  • Next >