Located right next to museums and canals.Genuine Hotels.com guest review
Great location for museums. Hotel is an old bldg but modernized and clean on inside. Classic small bar and restaurant. Small lobby. Helpful, professional staff.Genuine Hotels.com guest review
Great location and serviceGenuine Hotels.com guest review
"Great Vacation Spot"
The beds were comfortable. Location great! Light rail service within steps of hotel.Genuine Hotels.com guest review
"Not Four Star but Adequate"
Hotel was tired and worn, not dirty but not spotless either, and it was short on the usual amenities. It was well located and adequate, but it does not deserve a four star rating. Staff was friendly and helpful.Genuine Hotels.com guest review
The hotel was very comfortable, room was clean, bed was comfy and its in a great neighborhood. Plenty of variety on restaurants, bars, clubs, etc. Its a must stay.Genuine Hotels.com guest review
We had a wonderful stay at the American. The location was excellent for the activities and sights we wanted to visit. The staff is very helpful. The beds are very comfortable and the rooms were clean. We stayed in a Junior Suite which had ample room but the bathroom was extremely small. We also had a deluxe king which had an enormous bathroom. (#342) […] and a small balcony. The amenities in these rooms varied drastically. The mini bar was packed but we managed to squeeze in a quart of milk. But the chambermaid made a implied statement by removing it. Read moreGenuine Hotels.com guest review
Great location and very good restaurant on site. Clean room, and our room had a king sized mattress. Comfy pillows and mattress. Front desk staff was very helpful. Parking our car was easy.Genuine Hotels.com guest review
"Perfect place to stay and play"
What a great old hotel. Yes it is old but the suite we has was just perfect and our stay was fantastic. House keeping staff were excellent as were front of house thanks for a great stay. Breakfast is a bit expensive but them again so is every where elseGenuine Hotels.com guest review
"Nice place to stay"
Clean and the staff was amazingly courteous and helpful.Genuine Hotels.com guest review
I was in a good location and the staff was great. Rooms are ok just standard but clean.Genuine Hotels.com guest review
"Great location and nice hotel staff"
We enjoyed our stay and were delighted with the location of the hotel...right in the middle of the action, but not too noisy.Genuine Hotels.com guest review
It was a great stay, I recommend it to all, hot outing spot and nice canal view.Genuine Hotels.com guest review
"Very nice staff"
I like this hotel. The staff is amazing! The location is very good. The rooms are in need of renovation, in particular the TV picture quality is poor. The WiFi is also very slow. The mini bar is ridiculously expensive. They should replace with a mini-refrigerator. This was my fourth or fifth visit, and I would go back.Genuine Hotels.com guest review
"Easter at the Amsterdam American Hotel"
Our family took three rooms for five nights surrounding Easter. Everything was fine with the accomodations except our request for two rollaway beds made when the reservation was made could not be accomodated. The hotel is nicely situated especially if you want to be close to a large number of restaurants in the area. If you like walking, many museums […] and street markets are close by and you can get a canal boat tour just accross the road from the hotel. Read moreGenuine Hotels.com guest review
"Excellent location a lot of character"
This is one of the best hotels in Amsterdam. It is located in Leidseplein close to entertainment, nightlife, and transportation. Friendly hotel staff by northern European standards. Bar Americain is a must visit landmark with a lot of history and great beverages. Rooms are comfortable.Genuine Expedia guest review
"Excellent location and stay"
We were very pleased with our stay at thus hotel. The location is superb, right near Leidseplein without being on it (our room overlooked the canal and was not noisy). Hotel is a well-updated version of a long-standing hotel and has the benefit of the historic appearance and ambiance. Our double room was well appointed (flat screen TV, plenty of closet […] and dresser space, nice bathroom, side chairs and table), with the only quibble being that the minibar should have been just a small fridge instead. Staff was perfectly friendly and capable. We would readily return again. Read moreGenuine Expedia guest review
excellent location for museums and touringGenuine Hotels.com guest review
Overall, great for the price. Small, European style room...but don't be afraid. Clean, comfortable, and well kept. Be wary...the staff will try to say "have the breakfast" while making you think it's free. Nope. 21 euro...we had the charge reversed for the first, and only, morning we fell prey.Genuine Hotels.com guest review
very nice! the american bar and staff was amazing - the highlight of my stay.Genuine Hotels.com guest review
"Duty Manager did double duty"
I've stayed at this hotel a number of times. There was a problem with the reservation which resulted in me being locked out of the room. The Duty Manager swiftly jumped into action and sorted out the problem with amazing speed. The error was on the hotel's side, and they were embarrassingly apologetic. They offered to upgrade my room and give me a free […] breakfast for the duration of my stay, all of which I wouldn't accept. When I came back to my room that evening they had left wine, cheese, and fruit. The Duty Manager Niels is such a professional. I've already booked my next visit, and this hotel is now my home away from home whilst in Amsterdam. Read moreGenuine Hotels.com guest review
Larger rooms, great location, just not in tip top shape. We enjoyed our stay.Genuine Hotels.com guest review
"Nice hotel in center of historic district."
Enjoyed a room overlooking the canal. Hotel staff were friendly and helpful. Room was comfortable and location was excellent.Genuine Expedia guest review
"Location location location"
Fantastically located hotel. Room feels very dated and mattress feels worn, but despite this the staff are super friendly and the good price makes up for a lot. The gym badly needs updating and better air flow, as it smells bad. This hotel has a lot more potential!Genuine Expedia guest review
"Needs improvement of service"
I have stayed at this property over the last 25 years as it has changed management over the years. The current team is one disaster after another. For a four star hotel this is pathetic. The windows leaked cold air, there were no extra blankets - the management did provide an electric heater and blankets when advised about the situation. There were […] no shampoo, conditioner, shower cap in the bathroom. There was construction noise during the day. Despite paying for a deluxe room at almost 200 euros a night the check in folks refused to give us a renovated room! The bar service was appalling - it took over 30 minutes to get served and when the bill came they had charged for the wrong order. Instead of a simple acknowledgement of an error they tried to blame the wrong order on me. The cafe is wonderful but again the service was appalling - one morning they claimed to have even run out of croissants! They claimed to have corrected a mischarge but when I was ready to check out the error was still there! Read moreGenuine Expedia guest review
Excellent.Genuine Hotels.com guest review
"American Hotel - Amsterdam"
This hotel was a big disappointment. The rooms feel old and have a strange smell to them. The staff was very unhelpful during the 4 days that I was there. The room I had was very noisy. The heating system had a constant knocking sound, and the street noise came into the room clearly since the windows were old. I would not stay here again.Genuine Expedia guest review
Recommended hotelGenuine Hotels.com guest review
"Reasonable, but not fantastic"
I was in Amsterdam on a business trip and was very happy with the location. It's close to the museums so if you have a chance to look around even if you're on a business trip it's very very convenient. There are plenty of good restaurants nearby and it was right next to the tram stop, an easy ride to Central Station. The room was clean but a little […] on the shabby side. The carpet looked worn. It was very dark, no overhead lights and I did not care for the pillows. The room was small. When I opened the bathroom door there was about an inch of clearance between the bed and the door. On the plus side the bathroom was sparkling clean and the towels were nice. For the price and location it's a good value. Read moreGenuine Hotels.com guest review
"I like it"
V nice hotelGenuine Hotels.com guest review
Recommended hotelGenuine Hotels.com guest review
"I love this hotel"
I have stayed here twice and I love it. It's a historical and beautiful building. It's in a great location, close to the shopping area and the canals on one side, and a big park on the other side. The staff is very nice. The room is small, but in my experience that is very normal in Amsterdam. It was clean, and nothing to complain about. One thing that […] was pretty funny was that I found a bag of weed next to the dresser, by the bed. I guess the guest before me dropped it. Read moreGenuine Expedia guest review
Great place!!!Genuine Expedia guest review
"The Amsterdam American Hotel"
We loved the hotel, the city, and the attached restaurant. The room was lovely, comfortable and CLEAN. The Hotel staff went out of their way to meet our needs. What a beautiful accommodation!Genuine Expedia guest review
Got to hotel about 11 & check in time was 3. Our room wasn't ready, but the staff let us drop our bags while we had lunch & a walk around town. Staff was friendly, provided a map and offered several suggestions of what we should see. Location was great. Right out the doors was the Lovers canal tour, the bus stop & tram stop. Great shopping, parks […] & museum area near by. Hotel condition- looks like they were in the process of repairing or replacing carpets & had tape over seams & on stairs. But beautiful lobby. Rooms were nice. Larger than most European rooms I've been in. Clean, comfy. For the value, I felt I slightly overpaid, but not by much. I would stay here again if the price was right. I'm sure there are other hotels just as nice or better. Read moreGenuine Hotels.com guest review
"4 days in Amsterdam"
Excellent hotel in great location at great price. No negativesGenuine Hotels.com guest review
Great location, staff, and views!!Genuine Expedia guest review
"Great Hotel - Leidseplein area"
I've stayed at the American Hotel for the past (9) nine years. The staff is very friendly, always remembering our party and calling us by name. Rooms are nice and clean. I like to stay on the side facing front with a balcony facing the fountain.Genuine Expedia guest review
"Beware of room bait-and-switch!"
My low rating for this hotel reflects one simple fact: I booked a room for two adults, with a queen size bed (or two twin beds) and, instead, I got a full sized bed in a tiny room that couldn't have fit the bed(s) I booked without tearing out walls. I booked a room for two adults *specifically* to avoid a tiny room and miniscule bed. The clerk clearly […] knew that, because they asked if it was just me ... I assumed the question related to breakfast head count. I answered honestly: one. But as I learned later, they used the information to downgrade me without telling me. NOT COOL!!!!!!!! Total bait-and-switch. Too bad, also, because the hotel's location was *primo* and the staff was very friendly. But the wrong class of room is the wrong class of room... and that's just wrong. Read moreGenuine Hotels.com guest review
"Great location and historic building"
Right In the heart of Leidseplein Area, close to Rjiksmuseum, Van Gogh's museum, Vondelpark areas. My preferred hotel of choice - stayed here 9 out of 13 times in the DAM.Genuine Hotels.com guest review
Great location. Over 100 years old and looks it! Carpeting and wall paper made you feel dirty. Carpet was ripped, frayed and stained. I would pay more to stay somewhere I felt more comfortableGenuine Hotels.com guest review
"location, location, but not much else"
Great location, historic art deco facade and public spaces. The hotel has seen much better days. The Wi-Fi was an on and off thing. The staff was mostly pleasant but often gave incorrect answers to our questions. The breakfast was poor.Genuine Hotels.com guest review
"Excellent hotel - very clean with a friendly staff"
Location was central to visiting museums and navigating within the city. Our room was beautiful, clean, and we got a great nights sleep! The hotel staff was friendly and took care of our luggage while we were sightseeing.Genuine Expedia guest review
We arrived at 7AM and were jet lagged. We knew check in was at 3PM. Zakir at the front desk realized we were extremely tired, so, he gave us the use of another room for us to be able to get some rest, at no extra charge, until our room was ready. Now, that's what I call service and taking care of your guests!Genuine Expedia guest review
Close to the museums, also our canal tour boat, Anne Frank House, and Rembrandt House. Room small but very well-appointed. Walked it all.Genuine Expedia guest review
The rooms are too small but clean. Perfect locationsGenuine Hotels.com guest review
"Great place to stay"
There is road construction in front of the hotel right now, but even with that the location is excellent. Easy to walk to the museums, shops, and restaurants. Had a great time.Genuine Hotels.com guest review
We initially had some problems. We had an early flight so arrived before our room was ready. Luckily, we had our hotels.com paperwork because they only had the room registered for one occupant. We were told that a lovely, canal view room with king sized bed would be ready in a couple of hours but when we returned we were put in a small, cramped room […] overlooking the street. I objected on the grounds of our earlier conversation with the hotel staff and after a few grunts and groans we were placed in the original room we were promised. Some of the staff were helpful and others were not. When it came time to leave, we had been told a TAXI had been reserved for us at 6:45 A.M., instead we were placed in a van which cost 49 euros instead of the cheaper taxi rate. We were in no position to argue so we took the van. Additionally, the service in the adjoining American Cafe was awful. Everyone was rude, and unfriendly. Not so, to the local customers. Read moreGenuine Hotels.com guest review
"Excellent location, easy access to everything"
We took the bus from Schipol airport to the Hotel, and the bus station was right at the front of the Hotel. We had easy access to the Tram station, walking distance to the grocery store (Albert Heijn), numerous restaurants, canal cruise! We could easily take a break in the afternoon, rest up, and go in the other direction of town in the evening. We […] visited almost everything including Flower Market, Albert Cuyp Market, Rijksmuseum, Van Gogh museum, Royal Palace museum, Van Loon Museum, Anne Frank House. The office for museum pass was right next door, and they provided us with all the information we needed. Read moreGenuine Expedia guest review
Response by Amsterdam American Hotel - Hampshire Eden Dear Guest, thank you for your visit and your review. It seems that you have well summed up the charm and convenience of our location. We hope to see you again. With best regards,
"Historical Hotel loosing its charm"
I had high hope of our stay when I booked. American Hotel is historical hotel with 4- star rating and centrally located - near a casino, two major lines of trams, museums, and hundreds of restaurants and shops. It did not meet my expectation, far from it. 1. The hotel was not well maintained. I can see peeled-off wall papers, chips on the wall, and […] dirty carpets. 2. Rooms were noisy due to thin walls. 3. The room somewhat smelly, and there were stains on our pillow cases. 4. The free internet was very spotty and the free computers were not all working. Good things to say: 1. Accommodating counter staff, 2. Great restaurant on-site (American Cafe), 3. Gorgeous lobby and fountains. 4. Location, location, location. Overall, I can only give this hotel 2-stars. It was overrated. Read moreGenuine Hotels.com guest review
Response by Amsterdam American Hotel - Hampshire Eden Dear Guest, thank you for your stay and review. Besides all the restauration works so far, further renovations are scheduled especially in the rooms. We hope that you will visit us again next year to convince yourself. Best regards,
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )