The May Fair - London

Stratton Street, London, W1J 8LT United Kingdom
Hotel Info: 020 3 027 8143
Guest rating 8.8 / 10
86% Recommend
(Neighbourhood average 7.6)
Location. The May Fair is positioned one block from the Green Park Underground Station in the glamorous May Fair district of London, England. Buckingham Palace is located five blocks away. Hotel Features. A ruby-laden Baccarat chandelier presides over the hotel's lobby that showcases eclectic Russian, Thai, and Vietnamese objets d'art. Amba bar and grill serves British cuisine prepared in an exhibition kitchen. May Fair Bar features chic décor and serves their signature May Fair Mojito. Use of ...
51.50719, -0.14322
Hotel coordinates:

Street map

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Guest review summary

  • 8.8 Average rating: All Trip Types
  • 86% Recommended
  • 131 Reviews
  • 8.6  Hotel Service
  • 9.0  Room Comfort
  • 9.0  Hotel Condition
  • 9.2  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (131) 8.8
Business (12) 8.2
Romance (8) 8.8
Family (9) 9.6
With Friends (13) 9.4
All Others (89) 8.8

Overview

Location. The May Fair is positioned one block from the Green Park Underground Station in the glamorous May Fair district of London, England. Buckingham Palace is located five blocks away.

Hotel Features. A ruby-laden Baccarat chandelier presides over the hotel's lobby that showcases eclectic Russian, Thai, and Vietnamese objets d'art. Amba bar and grill serves British cuisine prepared in an exhibition kitchen. May Fair Bar features chic décor and serves their signature May Fair Mojito. Use of the 24-hour business centre is complimentary, while complimentary wireless Internet access is available throughout the hotel. Clef d'Or concierge staff lends sightseeing and reservation assistance. The hotel's complimentary fitness centre contains resistance and cardiovascular machines, each equipped with televisions. This fitness facility also contains a Power Plate that enhances workouts by means of vibration, an exercise regimen practiced by Madonna. Independently owned Casino Palm Beach can be accessed via the hotel lobby. The May Fair Spa provides Zen-like atmosphere with jasmine waterfalls, granite heat-circuit floors, subdued lighting, steam rooms, herbal saunas, and Scottish and aroma showers. A full range of treatments includes Pevonia facials, UV skin analysis, microdermabrasion, Ayurvedic techniques, and Egyptian cleansing rituals.

Guestrooms. This nine-story hotel offers 406 air-conditioned guestrooms, all with contemporary décor featuring Asian design elements and individually selected artwork. Rooms reveal Italian-designed Cattelan beds with oversized leather headboards and built-in reading lamps. Select rooms feature Fendi furnishings and beds with ViSprung mattresses. Accommodations offer movie libraries and Bang & Olufsen entertainment systems with flat-screen televisions. Marble bathrooms extend to dressing rooms, and are stocked with luxury toiletries.

Expert Tip. Robert DeNiro is known for his skill as an actor, but also for his partnership in famed Nobu restaurant, which is located across the street from the hotel.

Notifications:

  • Rollaway beds are not available.
  • Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

      Why book with us?

      • Hotels.com doesn't charge cancellation fees
      • We're just a phone call away: 0203 027 81 46

      Facilities

      Services

      • Breakfast available (surcharge)
      • Cell phone/mobile rental
      • Complimentary newspapers in lobby
      • Concierge services
      • Currency exchange
      • Doorman/doorwoman
      • Express check-out
      • Fitness facilities
      • Full-service health spa
      • Internet access in public areas - complimentary
      • Internet access - wireless
      • Laundry facilities
      • Multilingual staff
      • Parking (valet)
      • Porter/bellhop
      • Sauna
      • Shoe shine
      • Steam room
      • Tour assistance
      • Wheelchair accessible

      Business & Event

      • 24-hour front desk
      • Audio-visual equipment
      • Banquet facilities
      • Business services
      • Computer rental
      • Conference room(s)
      • Dry cleaning/laundry service
      • Photocopy machines
      • Room service (24 hours)
      • Technology support staff

      Rooms (all rooms include)

      • Air conditioning
      • Bathrobes
      • Bathroom scale
      • Blackout drapes/curtains
      • Cable/satellite television channels
      • City view
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Cribs (infant beds) available
      • Designer toiletries
      • Desk
      • Dial-up Internet access (surcharge)
      • Direct-dial phone
      • Egyptian-cotton sheets
      • Electronic check-out
      • Extra towels/bedding
      • Flat-panel television
      • Hair dryer
      • Housekeeping
      • In-room massage available
      • In-room safe
      • Internet access (complimentary)
      • Iron/ironing board
      • Makeup/shaving mirror
      • Non-smoking only
      • Pay movies
      • Premium bedding
      • Premium television channel(s)
      • Private bathroom
      • Satellite television service
      • Shower/tub combination
      • Sleep Number by Select Comfort mattress
      • Slippers
      • Television Internet access (surcharge)
      • Turndown service
      • Voice mail
      • Wake-up calls
      • Window opens
      • Wired high-speed Internet access (surcharge)
      • Wireless high-speed Internet access (complimentary)
      • Wireless Internet access

      General

      • 24-hour business center;
      • Air-conditioned public areas;
      • Ballroom(s);
      • Bar/lounge;
      • Casino;
      • Elevator/lift;
      • Fax machine;
      • Number of dining venues 2;
      • Number of meeting and conference rooms 16;
      • Number of rooms: 406;
      • Restaurant(s) in hotel 2;
      • Tours/ticket assistance;
      • Umbrella;
      • Wireless (high-speed) Internet access - complimentary
      Check-in time is 3 PM
      Check-out time is 11 AM
      Pets not allowed

      Extra-person charges may apply and vary depending on hotel policy.
      Photo identification and credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      Guestrooms Guestrooms

      Deluxe Family

      All rooms include All rooms include
      • Air conditioning
      • Bathrobes
      • Bathroom scale
      • Blackout drapes/curtains
      • Cable/satellite television channels
      • City view
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Cribs (infant beds) available
      • Designer toiletries
      • Desk
      • Dial-up Internet access (surcharge)
      • Direct-dial phone
      • Egyptian-cotton sheets
      • Electronic check-out
      • Extra towels/bedding
      • Flat-panel television
      • Hair dryer
      • Housekeeping
      • In-room massage available
      • In-room safe
      • Internet access (complimentary)
      • Iron/ironing board
      • Makeup/shaving mirror
      • Non-smoking only
      • Pay movies
      • Premium bedding
      • Premium television channel(s)
      • Private bathroom
      • Satellite television service
      • Shower/tub combination
      • Sleep Number by Select Comfort mattress
      • Slippers
      • Television Internet access (surcharge)
      • Turndown service
      • Voice mail
      • Wake-up calls
      • Window opens
      • Wired high-speed Internet access (surcharge)
      • Wireless high-speed Internet access (complimentary)
      • Wireless Internet access

      Deluxe Room

      All rooms include

      Deluxe Studio Room

      1 king bed. Desk. In-room safe. Flat-panel TV with satellite service and pay movies. Multi-line phone. Voice mail. Minibar. Coffee/tea maker. Bathroom telephone. Bathrobes. Hair dryer. Iron/ironing board. Complimentary newspaper. Turndown service. Air conditioning. Climate control.

      All rooms include

      Deluxe room

      One king bed. Desk. Complimentary wireless Internet connection. Flat-panel cable/satellite TV with pay movies. Clock radio. Refrigerator and coffee/tea maker. Hair dryer. Iron/ironing board. In-room safe. Complimentary newspaper.

      All rooms include

      Duplex Suite

      1 king bed. Desk. In-room safe. Television - Satellite service. Pay movies. Multi-line phone. Voice mail. Coffee/tea maker. Bathroom telephone. Bathrobes. Hair dryer. Iron/ironing board. Complimentary newspaper. Turndown service. Air conditioning. Climate control.

      All rooms include

      Family Room

      2 queen beds. Desk. In-room safe. Television - Satellite service. Pay movies. Multi-line phone. Voice mail. Minibar. Coffee/tea maker. Bathroom telephone. Bathrobes. Hair dryer. Iron/ironing board. Complimentary newspaper. Turndown service. Air conditioning. Climate control.

      All rooms include

      King Bed

      All rooms include

      Queen Superior Room

      One queen bed. 20 square metres. Contemporary decor with Asian touches and individually-selected artwork. Italian-designed Cattelan bed with oversized leather bedheads, built-in reading lamps, and matching bedside tables. Bang & Olufsen entertainment system with satellite TV channels and Quadriga movie libraries. Complimentary wireless Internet access. Marble bathroom with tub, scales, and luxury toiletries.

      All rooms include

      Signature Suite

      One king bed. Minimum 138 square metres. Raised lounge area with sweeping views through double doors to the bedroom. Bang & Olufsen 42-inch plasma LCD screen in bedroom and lounge, DVD and CD systems with surround sound (includes one-button conversion to cinema setting with drop-down screen). 10-seat dining table. Lutron integrated curtain and lighting system, and remote-controlled fireplace. Some offer a fully equipped kitchen. Two telephone lines with speakerphones and voicemail, analogue and digital telephone/modem points, fresh flowers, iron/trouser press, tea and coffee making facilities, safe, international sockets, seating and work area, complimentary wireless Internet, walk-in wardrobes, luxury toiletries. 24-hour butler service, unpacking and clothes pressing on arrival. London airport pick-up/drop-off service.

      All rooms include

      Studio Suite Advance Purchase

      1 king bed. Balcony. Desk. Complimentary wireless Internet access. Satellite TV with pay movies. Clock radio. Refrigerator and coffee/tea maker. Complimentary newspaper. Iron/ironing board. In-room safe. Hair dryer.

      All rooms include

      Superior Room

      All rooms include

      Superior room

      One king bed. Desk. Complimentary wireless Internet connection. Cable/satellite TV with pay movies. Clock radio. Refrigerator and coffee/tea maker. Hair dryer. Iron/ironing board. In-room safe. Complimentary newspaper.

      All rooms include

      Terms & conditions

      Extra-person charges may apply and vary depending on hotel policy.
      Photo identification and credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.

      Area map

      The May Fair Mayfair - Marylebone

      A short guide to Mayfair - Marylebone

      Famous for its hotels, Mayfair holds London's most expensive homes and, on Bond Street, its most expensive shops. But the tucked-away pubs, restaurants, and shops of atmospheric Shepherd Market offer affordable local colour, too. Sandwiched between several main roads, Marylebone has a village atmosphere and a charming High Street. Nearby attractions include Madame Tussaud's and the Georgian splendours of Regent's Park, including London Zoo.

      see all hotels in Mayfair - Marylebone

      Nearby Activities & Points of Interest

      Less than 0.5 mile

      • Spencer House - 300 yards
      • Royal Academy of Arts - 400 yards
      • St. James Palace - 500 yards
      • Buckingham Palace - 700 yards
      • St. James's Square - 700 yards
      • West End - 700 yards
      • Piccadilly Circus - 700 yards
      • Shaftesbury Monument (Eros Statue) - 700 yards
      • Green Park - 700 yards
      • Wellington Arch - 800 yards

      3.0+ mi

      • London City Airport (LCY) - 8.3 miles
      • London Heathrow Airport (LHR) - 13 miles
      • Biggin Hill Airport (BQH) - 14 miles
      • London Gatwick Airport (LGW) - 24 miles
      • White Waltham Airport - 27 miles
      • London Luton Airport - 28 miles
      • Farnborough Airport (FAB) - 31 miles
      • London Stansted Airport (STN) - 32 miles
      • Southend-on-Sea Municipal Airport (SEN) - 36 miles
      • Shoreham-By-Sea Airport (ESH) - 47 miles

      Reviews

      The May Fair 2008.09.18
      Recommended Trip type: All Others "Fantastic Hotel can't wait to stay again"

      Reviewed by J of Essex, England, UK on Sep 18, 2008

      This hotel had everything that you could ask for. Great friendly staff, big clean rooms, quick efficient service and great food and drink. Wonderful for a special wekkend with a loved one. Would reccommend to anyone.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2008.09.09
      Recommended Trip type: All Others "Fantastic Makeover"

      Reviewed by G of Essex, UK on Sep 9, 2008

      The redevelopment of the Mayfair makes for an excellent 5 start hotel in the very centre of Mayfair/Piccadilly. Huge and modern guest rooms

      Overall Rating

      8.0 out of value="10"
      • 8.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2008.07.18
      Not recommended Trip type: All Others "Not five star"

      Reviewed by D of Warrington, Cheshire on Jul 18, 2008

      The hotel is not of 5 star quality. Damp smelling room Noisy chambermaids on the corridor from early hours No turndown Soap in Bottles Noisy AC unit Not what you would expect of a 5 star Hotel

      Overall Rating

      6.0 out of value="10"
      • 6.0 Hotel Service
      • 6.0 Hotel Condition
      • 6.0 Room Comfort
      • 6.0 Room Cleanliness
      The May Fair 2008.05.15
      Recommended Trip type: All Others "Gorgeous Get Away!!"

      Reviewed by a Hotels.com guest on May 15, 2008

      An amazing hotel!! A luxurious hotel with exceptional service, exceptional comfort and facilities (my loved one was treated to an amazing massage in the spa) are enough on their own for this hotel to be so highly rated. Then throw in the fact that the hotel is in the middle of all London hotspots (Buckingham Palaca a 10 min walk, Oxford Street the same, Big Ben & Parliament 1 tube stop, i could go on!) then this hotel really stands out from the crowd! Cannot recommend highly enough!

      Overall Rating

      10.0 out of value="10"
      • 8.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2008.05.11
      Not recommended Trip type: Business "Not 5 stars' hotel"

      Reviewed by K of Japan on May 11, 2008

      What they are doing is diffrent from what they are saying.

      Overall Rating

      4.0 out of value="10"
      • 4.0 Hotel Service
      • 4.0 Hotel Condition
      • 4.0 Room Comfort
      • 4.0 Room Cleanliness
      The May Fair 2008.04.19
      Recommended Trip type: All Others "Very centrally located"

      Reviewed by R of Sittingbourne Kent on Apr 19, 2008

      Ideal for getting round to everywhere. Quite comfortable but a bit disappointed as when I stayed here before I paid a lot less and got a larger bathroom with a bath and separate shower, bath robes etc.

      Overall Rating

      8.0 out of value="10"
      • 8.0 Hotel Service
      • 8.0 Hotel Condition
      • 8.0 Room Comfort
      • 8.0 Room Cleanliness
      The May Fair 2008.01.06
      Recommended Trip type: All Others "Fantastic location!"

      Reviewed by L of Dorset on Jan 6, 2008

      The May Fair is in a great location for a leisure trip to London because of its proximity to shopping, sites and parks. The rooms are a good size and the bathrooms are large and clean with plenty of hot water. My one complaint is the cost of breakfast. I think that, even for London, £22.50 for breakfast is too expensive. The Express breakfast is £13.50 which is also too expensive for cereal and toast. This was my third stay at the May Fair and I definitely stay again but will eat breakfast round the corner at the cafe in Lansdowne Row.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 8.0 Room Cleanliness
      The May Fair 2007.12.19
      Recommended Trip type: All Others "Doesn't get much better"

      Reviewed by D of Kent on Dec 19, 2007

      Only stayed one night but would like to go back to sample again the superb service and standards--would be hard to find a better hotel. The staff pull out all the stops--couldn't fault the stay in any way.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2007.10.10
      Not recommended Trip type: All Others "Not Impressed"

      Reviewed by J of Bristol on Oct 10, 2007

      Given its location and rating the hotels bar and food was very poor and over priced!

      Overall Rating

      8.0 out of value="10"
      • 8.0 Hotel Service
      • 8.0 Hotel Condition
      • 8.0 Room Comfort
      • 8.0 Room Cleanliness

      The following English reviews were posted by Hotels.com guests from other countries

      The May Fair 2009.11.07
      Recommended Trip type: Romance

      Reviewed by a Hotels.com guest on Nov 7, 2009

      This guest did not leave a comment.

      Overall Rating

      8.0 out of value="10"
      • 8.0 Hotel Service
      • 8.0 Hotel Condition
      • 8.0 Room Comfort
      • 8.0 Room Cleanliness
      The May Fair 2009.10.19
      Recommended Trip type: With Friends

      Reviewed by a Hotels.com guest on Oct 19, 2009

      This guest did not leave a comment.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 8.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.09.28
      Recommended Trip type: Family

      Reviewed by Anders of Honolulu on Sep 28, 2009

      This guest did not leave a comment.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.09.22
      Recommended Trip type: All Others "Modern Clean Luxurious Mayfair Hotel"

      Reviewed by A of Essex on Sep 22, 2009

      This hotel is a must if you wish to stay somewhere which is modern, clean and luxurious. Check-in was quick...was given a free rewards card to use at any Radisson Edwardian. The room was average size, not sure I could stay in it for a week, was only there for one night, the bed was lovely and comfortable however. The bar in the hotel is the new "hot spot" for celebs...not that I saw any on my Friday night stay, but it sure was busy and very atmospheric. Hotel is across the road to Nobu where I dined, and is next door to Green Park tube station, so is in easily located and accessible. Would definately stay again.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.09.20
      Not recommended Trip type: All Others "Noisy, Loud, Boorish guests"

      Reviewed by Steve of Cincinnati on Sep 20, 2009

      It was not the fault of the hotel, but the two nights that I stayed there, there were loud, boorish guest traveling the hallways at all hours of the night. I was awakened several times during both nights with multiple other guest talking, laughing, yelling in the hallways. No respect for other guests. Again, not the hotel's fault but I would rather stay where the other guests are a bit more concerned for their fellow guest. Other than that, the hotel and room was clean and well cared for but I did not feel that the price paid (even with Hotels.com involved) gave that much additional service. My stay was OK but there are certainly better values and better locations to be had for the casual traveler.

      Overall Rating

      6.0 out of value="10"
      • 6.0 Hotel Service
      • 8.0 Hotel Condition
      • 8.0 Room Comfort
      • 8.0 Room Cleanliness
      The May Fair 2009.09.07
      Recommended Trip type: All Others "Ideal base for Central London"

      Reviewed by M of Carshalton, Surrey. on Sep 7, 2009

      The only negative aspect of the May Fair Hotel was the lack drawer space and the room was a little on the small side for a 5* establishment.

      Overall Rating

      8.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 6.0 Room Comfort
      • 8.0 Room Cleanliness
      The May Fair 2009.09.01
      Recommended Trip type: All Others "Good Value for the Money"

      Reviewed by Larry of Fort Payne on Sep 1, 2009

      Very nice hotel, especially considering the low cost. However, it could use another 3 elevators as there was always a long wait for an elevator. We had a hard time getting staff to answer the phone, and we had just gotten settled into our room with our pajamas on when a fire alarm caused an evacuation down 11 flights of stairs. That could have had something to do with our inability to get staff to answer a phone, but we never found out what the alarm was all about. Maybe it was just one of those things.....

      Overall Rating

      8.0 out of value="10"
      • 8.0 Hotel Service
      • 4.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.08.25
      Recommended Trip type: All Others "Good location but poor customer care"

      Reviewed by m of Essex on Aug 25, 2009

      On checking into this hotel we were told that they have over booked and did not have a room for us! We were told that we would be booked into the hotel's sister hotel on Tottenham Court Road. After much debating and 35 minutes later we were able to sort out the room situation with the guest relations manager who was very apologetic and promised to sort out a room for us and sorted out drinks for us in the bar. We were also given complementary breakfast the following morning. Notwithstanding this hiccup we were very impressed with the hotel and loved the location very close to Picadilly

      Overall Rating

      6.0 out of value="10"
      • 4.0 Hotel Service
      • 6.0 Hotel Condition
      • 8.0 Room Comfort
      • 8.0 Room Cleanliness
      The May Fair 2009.08.23
      Recommended Trip type: With Friends "AMAZING"

      Reviewed by David of New York on Aug 23, 2009

      AMAZING hotel with great location.... Hotel is a MUST!!

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.08.11
      Recommended Trip type: All Others "very impressed"

      Reviewed by j of windsor on Aug 11, 2009

      room comfortable and roomy for central London and good value. breakfast buffet delicious and relatively efficient and speedy if you are in a hurry. Great bar.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.08.06
      Recommended Trip type: All Others "lives up to name"

      Reviewed by e of london on Aug 6, 2009

      I chose this hotel as a treat for myself and my partner. Although pricey it lived up to my expectations. We did expect a bit more from the selection of movies and compensation for disturbing our sleep with the fire alarm but overall it was ok for the price. The food in the Amba restaurant was good but again pricey. The staff were courteous and attended to us promptly.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.08.04
      Recommended Trip type: All Others "Great hotel."

      Reviewed by James of Dallas on Aug 4, 2009

      Loved everything about this hotel except that I had no option for bar soap. Only liquid bathing soap supplied. Left there to stay at the Hilton for a meeting. Paid double the price of Mayfair and got half the service with rude receptionists! Should have stayed at Mayfair the whole time!!

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.07.28
      Recommended Trip type: Business

      Reviewed by a Hotels.com guest on Jul 28, 2009

      This guest did not leave a comment.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.07.27
      Recommended Trip type: All Others "Excellent Hotel"

      Reviewed by a Hotels.com guest on Jul 27, 2009

      Superb concierge service Front desk staff as well as bellmen so courteous, gracious and accomodating In fact, outstanding service across the board Perfect location Room spotless; nightly turndown service Love the "light" denoting room occupied or service needed Missing touches for such a classy hotel: -chocolate/flower/elegant note with a quotation or even weather report for next day on pillow -room in refrigerator for water -biscuits with the tea/coffee and artificial sweetner missing

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.07.16
      Recommended Trip type: All Others "Excellent Hotel, Great Location"

      Reviewed by a Hotels.com guest on Jul 16, 2009

      This was an excellent hotel with great customer service. The room was a great size and it was very clean and had everything we needed throughout our stay. There was a starbucks right around the corner and we could walk to new bond street and to picadilly circus and tons of other nice restaurants in the area. definitely recommend!

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.07.16
      Recommended Trip type: Family "Great concierges, not great maid staff"

      Reviewed by a Hotels.com guest on Jul 16, 2009

      My room was not ready until 4pm. Several guests experienced this problem. Without any complaining from me, however, the front desk person comp'd me tea and scones in the lounge while I waited. Overall, it ended up OK. The concierges are very nice and very helpful.

      Overall Rating

      10.0 out of value="10"
      • 8.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.07.11
      Not recommended Trip type: Business "I could not believe how rudely I was treated"

      Reviewed by Joel of New York on Jul 11, 2009

      I really don't even know what to say. As the cab that had been hailed for me was no more than 5 feet away a bellman leapt in front of me and put someone else's bags in the taxi. He didn't even provide an explanation until confronted. Then he made up a lie about this taxi accepting credit cards, which was nonsense as the next one did as well (i paid with credit card and still have the receipt). When I emailed the manager upon my return, he bought the bellman's story, and ended the email with we look forward to seeing you again.... THERE ARE LOTS OF GOOD HOTELS IN LONDON...AVOID THIS ONE AT ALL COSTS!!!!

      Overall Rating

      4.0 out of value="10"
      • 2.0 Hotel Service
      • 8.0 Hotel Condition
      • 8.0 Room Comfort
      • 6.0 Room Cleanliness
      The May Fair 2009.07.06
      Recommended Trip type: All Others "Great Location and Great Food and Great Service"

      Reviewed by S of Sheffield on Jul 6, 2009

      We stayed at this hotel as were in London for a gig in Hyde Park. It was a great location for Hyde Park but also for sightseeing in general. The staff were very friendly and helpful, even when we rolled in around midnight in our festival scruffies!! The hotel facilities were very good, great bar and food and excellent check in/out service. If i had to have one moan it was that in the bedroom I couldn't find a plug near a mirror for my straightners!

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.06.28
      Not recommended Trip type: Business "good, not great"

      Reviewed by Mike of los Angeles on Jun 28, 2009

      Nice hotel in a good spot but the neighborhood has gotten very very loud and the hotel has a lot of functions all the time in the lobby and the party rooms which makes the place a real zoo most of the time. When you're in your room it's okay, but the time getting to your room and waiting for the elevator is not all that pleasant. It's a good hotel but not a great one my any stretch..

      Overall Rating

      6.0 out of value="10"
      • 8.0 Hotel Service
      • 8.0 Hotel Condition
      • 8.0 Room Comfort
      • 8.0 Room Cleanliness
      The May Fair 2009.06.17
      Recommended Trip type: Romance "High Class hotel in high class neighborhood"

      Reviewed by a Hotels.com guest on Jun 17, 2009

      This hotel exceeded our expectations relative to quality for the money in a London hotel. This is a 5-star hotel in the heart of the high class neighborhood of Mayfair, with easy access to the Tube, the tour buses, shopping, Buckingham Palace, etc. The rooms were typical European size, but very well decorated and and supplied. B&O flat screen, recessed lighting, etc. Would definitely stay here again.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 8.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.06.16
      Recommended Trip type: All Others "Will definately return"

      Reviewed by j of dublin ireland on Jun 16, 2009

      The Mayfair hotel was exceptional. Great service, friendly staff and in a perfect location, 30 seconds from the tube station and very central to everything. I will be returning.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.06.11
      Recommended Trip type: With Friends "Location, Location, Location"

      Reviewed by Nancy of Los Angles on Jun 11, 2009

      Fabulous hotel in a great location!! Walk to the tube, fine dining, cafes and night life. Could not ask for a better location. The hotel itself was first rate, there were actually Paparazzi camped outside the hotel all the time as it's frequented by the rich and famous and it had a lively happy hour scene. The rooms were very generous in size and the bathrooms were divine!

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.06.05
      Recommended Trip type: All Others "Excellent Place"

      Reviewed by a Hotels.com guest on Jun 5, 2009

      This hotel was in the middle of it all. The staff were wonderful and the bar has a happening night life. The Spa is wonderful, but you need to book in advance in order to assure that they can accomodate you. I would highly recommend this hotel.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.05.28
      Recommended Trip type: All Others

      Reviewed by a Hotels.com guest on May 28, 2009

      This guest did not leave a comment.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 8.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.05.28
      Recommended Trip type: All Others "Good hotel great location"

      Reviewed by K of Leeds on May 28, 2009

      Spacious luxury family room with all the mod cons and creature comforts. You pay top money and get top service.

      Overall Rating

      8.0 out of value="10"
      • 8.0 Hotel Service
      • 8.0 Hotel Condition
      • 8.0 Room Comfort
      • 8.0 Room Cleanliness
      The May Fair 2009.05.15
      Not recommended Trip type: All Others

      Reviewed by a Hotels.com guest on May 15, 2009

      This guest did not leave a comment.

      Overall Rating

      8.0 out of value="10"
      • 6.0 Hotel Service
      • 8.0 Hotel Condition
      • 8.0 Room Comfort
      • 8.0 Room Cleanliness
      The May Fair 2009.05.14
      Recommended Trip type: Business

      Reviewed by a Hotels.com guest on May 14, 2009

      This guest did not leave a comment.

      Overall Rating

      8.0 out of value="10"
      • 8.0 Hotel Service
      • 8.0 Hotel Condition
      • 8.0 Room Comfort
      • 8.0 Room Cleanliness
      The May Fair 2009.05.13
      Recommended Trip type: Family

      Reviewed by a Hotels.com guest on May 13, 2009

      This guest did not leave a comment.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.05.12
      Recommended Trip type: Business "Outstanding Hotel"

      Reviewed by Julie of Newport Coast on May 12, 2009

      Room was wonderfully cushy and modern. Bed was very comfortable and after a grueling week of travel, that was more than welcome & important! Restaurant downstairs was excellent for dinner, but service for breakfast was slow. Other than that, all was wonderful.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.05.12
      Recommended Trip type: Romance "great deal"

      Reviewed by Jim of Tallahassee on May 12, 2009

      excellent hotel in a wonderful section of town. Convenient location, nice amenities. I would definitely stay here again and recommend to friends and family.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.05.06
      Recommended Trip type: All Others "Beautiful Modern Hotel"

      Reviewed by C of Kent on May 6, 2009

      We chose the Mayfair for its Modern look and feel. Right from the start it turned out to be a great choice.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.04.29
      Recommended Trip type: With Friends "Great Stay"

      Reviewed by a Hotels.com guest on Apr 29, 2009

      It is a lovely hotel with great art in the lobby, a helpful staff, a nice bar, and a central location with easy access to everything. There is a grocery store close by which was also very handy. My only slight complaint would be a funny smell in the bathroom which otherwise was very nice.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 8.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.04.21
      Recommended Trip type: Family

      Reviewed by a Hotels.com guest on Apr 21, 2009

      This guest did not leave a comment.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.04.14
      Recommended Trip type: All Others "Brilliant Location"

      Reviewed by S of Dublin on Apr 14, 2009

      per fect location, on the green park line. 5 min walk from Buckingham Palace

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.04.12
      Recommended Trip type: Business

      Reviewed by a Hotels.com guest on Apr 12, 2009

      This guest did not leave a comment.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.04.11
      Recommended Trip type: Family "Outstanding Hotel"

      Reviewed by a Hotels.com guest on Apr 11, 2009

      Not Perfect, but close - we had several fire alarm waking residents early in the morning one day caused by system malfunction, the elevators were slow, and our shower drain was slow to empty but otherwise a great place to stay in a fabulous location. Very traveler friendly with both US & UK electrical plugs in the bathroom and by the desk/table. Good sized room - would recommend asking for a low floor so stairs can be used as the elevators can be slow during busy times. Room was quite spacious by London standards.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 8.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.04.07
      Recommended Trip type: All Others "Excellent hotel in super location"

      Reviewed by L of Whitby on Apr 7, 2009

      I woudl recommend this hotel to anyone. Could not fault anything. Use the spa if you get chance, Great. Will be going back in Summer

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.03.30
      Recommended Trip type: Family "Perfect Hotel for the Family"

      Reviewed by a Hotels.com guest on Mar 30, 2009

      We loved the hotel. The service was great. The location and neighborhood were perfect. We would definitely recommend this hotel to others.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      The May Fair 2009.03.23
      Recommended Trip type: With Friends "Excellent hotel for the money"

      Reviewed by a Hotels.com guest on Mar 23, 2009

      Extremely large rooms, especially for London, comfy beds and good amenities, but it's form over function in the bathrooms. Very modern, sleek, new bathrooms but the design is not practical. Everything is very low. The sinks are so low and there are no towel bars except for the towel heaters so although it looks great, it's not very practical. Bang and Olsen TV, comfy bed

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 8.0 Room Comfort
      • 8.0 Room Cleanliness
      The May Fair 2009.02.18
      Not recommended Trip type: All Others "Humm not so sure about this place"

      Reviewed by F of Sligo on Feb 18, 2009

      Odd thing, hotel looks great, has an excellent location, breakfast is fine but the rest of the bits do not fit togeather well. Staff were a bit disorganised and though on the surface okay seemed to not know their job very well. Ten minutes to book in, no door on bathroom, 15 minute wait for table in half filled restaurant for breakfast, tried to charge for pre-paid breakfast, etc. Got the feeling of that 'well you are lucky to stay with us beautiful people and you ordered through a website...what do you expect scrubber' It was fine but not a five star experience. I've stayed in more comfortable hotels around there but maybe not as flashy. Mid-week may be better with less people. Maybe we just were not skinny and flash enough....you pay for location

      Overall Rating

      6.0 out of value="10"
      • 6.0 Hotel Service
      • 6.0 Hotel Condition
      • 8.0 Room Comfort
      • 8.0 Room Cleanliness
      The May Fair 2009.01.11
      Recommended Trip type: Family "Great Location"

      Reviewed by Alan of Houston on Jan 11, 2009

      Ignore the bad reviews. I consider myself well traveled both domestically in the U.S. and internationally. I have stayed at multiple 5 star hotels and can appreciate a good value. I stayed in a King Deluxe and the room was a great size considering it was in Europe. It would easily be comfortable for two people. My room didn't have the best view, but then why would you go to London to stay in the room??? Great location and many great things are withing walking distance. There's a grocery store across the street, a great little alley behind the hotel with multiple breakfast options, another grocery store 2 blocks away by the Green Park tube underground and both Hyde and St James' park are within walking distance. The rooms were clean, the beds comfortable, and the showers hot. I would recommend this hotel!

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness

      Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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