The Royal Trafalgar - London 51.50898, -0.13041

This was a one night stay for business purposes. The location of the hotel is ideal but the room I had was small and in need of redecoration. The mattress on the bed was wafer thin. The lights in the bathroom were very dim, I could only just make out my reflection when shaving. Just as well it was on expenses, I'd be even more unhappy if it had been my own money.

Hotel was fantastic, room was really nice, staff very friendly and Trafalgar Square, Leicester Square and Picadilly Circus right on your doorstep.

The hotel is next to the National Gallery and a short walk to Leicester Square and many theatres. There was no Non-smoking rooms available, although the staff checked over the room and opened windows etc. The room decoration was very dated and not in a good condition for a four star hotel although it had all the basics. It could be a lot better if there was investment although I may have been allocated a worse room as a solo traveller. Single people NB! Staff were helpful. Some great bits of London are within a very short walk.

We arrived at the Thistle just after 3pm (we were told we could check in anytime after 2pm) on the Sat and went to check in, only to be told our room was not ready and we would have to wait. No time was specfied. We were meeting some friends at 4.30pm and so we were eager to get into our room, shower, change and get going. We did keep asking when the room would be ready and keep being told 10 mins, or just waiting to here from house keeping....we explained we were meeting friends and could they please get us a room! After standing at the desk for almost an hour we got our room. We had no time to shower, just got changed and went out! On the plus side the room was very good, good size, lovely batheroom, air con and the location was excellent! On the Mon evening we had tickets for Les Mis, we'd been out all day and returned to our hotel about 6 to get shower/changed. When we got to our room our key card did not work! We then went down to reception to sort this out only to be met by a huge cue of business people who were checking in, we waiting over half an hour in this que to reactivate our key card - which shouldn't have been deactivated in the first place!!

The location is outstanding if you want to be in the middle of things, next to the National Gallery, Leicester Sq, St. Martin's in the Fields (concerts and great Cafe in the Crypt) Short walk to Picadilly. The rooms were large by British and European standards and very comfortable. The bathtub (a previous review mentioned the super high tubs) were not as high as many British hotels I've stayed in in the past and they were well equipped with grab bars. The staff was wonderful, very accommodating and knew my name even when ordering a drink at the lobby bar from day 1. It didn't feel like a 3.5 star experience. It was above expectations and I felt very comfortable traveling alone. I highly recommend it!

Great value for a central London Hotel (£83 per night excluding breakfast - see below)), very convenient for Picadilly, Leicester Square, Trafalgar Circus. Rooms reasonably spacious & well equipped. Breakfast (not included - at £14.95 each) overpriced and poor quality - lots of local restaurants offering better value after 9am.

Great large rooms. Quiet but central location. All air conditioned. What's not to like?

we had 2 rooms which were both A1 condition. the hotel itself is in good condition & in a great location for all main attractions. I have stayed in london quite a few times now & would totally recommend this hotel. Cant wait to come back.

This is a good, quality hotel in a great central location - very close to Leicester Sq, Trafalgar Sq. If you're looking for a London hotel that is comfortable, clean, up to date with good service and a great location for very reasonable rates - this is it!

..This hotel is trapped between Piccadilly Circus, Leicester Square and Trafalgar Square. It's then a 2 min walk to ALL the shows and the luxury shopping of Regent Street. 5 mins Will take you to Oxford street and the back end of Camdens shopping areas. The hotel had scaffolding round it on arrival, but not a major issue. We arrived 2 hours early and got upgraded to a junior suite! The room was very spacious, with a BIG comfortable bed, large flat screen tv, seperate changing/ironing/wardrobe area and nice toilet. One thing we noticed was how fresh the room smelt on every return. For a 'smack bang in the middle of everything' hotel, this is your place! Staff were MORE than helpfull on directions and very friendly otherwise. 100% would return.

Royal Trafalgar was located one block from Leicester Square, Piccadilly and just behind the National gallery. Room was spacious and comfortable and quiet. Had all the amenities needed except the shower pressure was low. Bed was comfortable. We would absolutely recommend this hotel, particularly if you like theater, museums, and sights.

We could not have been more pleased. Our accomodations were perfect for our 2 nite stay. The location is absolutely the best as it is adjacent to the National Gallery of Art and just around the corner from my husband's partner's office. What a surprise that all we had to do is walk everywhere and Parliment, West-Abbey etc... are just down the street. The room was clean and the bed was comfortable. Would definitely stay there again.

No real complaints about the hotel in general, excellent location, fairly good room for the price, customer service average. Only real complaint was the £12 laundry charge upon leaving the room, never encoutered anything like that before and was never mentioned to us until we were checking out. Recommended for the location, not bad otherwise, but do be aware of this laundry charge.

The location is fabulous. You could walk to almost anywhere from this hotel. I am used to Marriott chain and this hotel is does not even match a Courtyard standard. Rooms and bathrooms are very small in size and needs renovation. James, the concierge, is very helpful.

The rooms are a bit small and the walls seem a little thin (I could hear the TV and man speaking next door in the early evening- thank heavens he went to bed) but if you're in Trafalgar Square on holiday you shouldn't be spending too much time in the hotel anyway. Hotel environment was clean and tidy and the staff was nice. It's located around the corner from the Gallery and a few blocks away from both Leicester Square (West End) and Picadilly Circus. Big Ben/Parliament/Westminster Abbey are a 10-15 min walk down Whitehall Street. One afternoon it rained a little and I was surprised that they didn't have "loaner" umbrellas. Instead, they give you one and put a 40 pound charge on your room, which is taken off when you return the umbrella. Granted, it was nice and sturdy, but I wouldn't pay that much ANYWHERE for an umbrella... We didn't order any room service so I can't comment on the food but the hotel has two restaurants and the menus are posted just about everywhere (in elevators, hallways, etc.) Wireless Internet is 6 pounds for an hour or 10 pounds for 24. To my knowledge there was no ethernet connection available in the rooms. It was a pleasant (albeit a little pricy) stay in London and if I got a better deal on the rooms I wouldn't hesitate to stay there again.

Very friendly and helpful staff. Hotel is very convenient to Trafalgar Sq. & Picadilly Circus, and right next to National Gallery, so museums, shows, restaurants, etc. are right there. Hotel room is European standard - 2 twin beds, and basic amenities, clean and comfortable, not luxurious. My room was on the 5th floor and quiet, but a litlle drafty by the windows - but it was January!

Exceptional service at reception did more than expected to make our stay and relocation smooth & enjoyable a credit to the thistle group

We chose the Royal Trafalgar for its location and early check in (2pm). We had been on a long flight and wanted our room sooner. Unfortunately, ours and a few others were not ready! At 2.30, we were upgraded to a complimentary executive suite. I still would have preferred the room to have been ready on time. However, the reception area was nice, the guy on the desk tried his best and we got a nice clean room in the end. I would hate to see what the standard room was like because the executive room was rather thin. It looked a bit worn around the edges but it did the job I suppose. The only negative was the noise level from the corridor. The insulation was poor and you could hear every conversation from outside if there was one. All in all, for price and location it was good enough. They allowed us to leave our luggage with them until our train the next day which is always a good thing.

Excellent location, but hotel lacked star rating as advertised. Paid an extra £20.00 per night for an upgrade. No robes in room although told this was part of upgrade. Kettle not working in room. When reported to reception someone came to room without a replacement wanting to come into room. Not entirely appropriate as husband in underwear and myself still in bed!!! After looking at kettle said "It's not working, I will get a replacement" Obviously our say so that kettle not working meant nothing!! We were told upgrade included robes, there were none in room. This two day stay was for our wedding anniversary. When we departed we were not asked how our stay was, very poor customer relations. We would not recommend the hotel at it's present star rating.

This is a great Thistle hotel just steps from Leicester Square, National Gallery and Trafalgar Square. It is on a small street so there is very little city noise that can be heard. It's a cut above the typical European hotel: bathroom was roomy by EU standards, 2 elevators and friendly staff. Upon check in I was aked what newspapers I wanted and I assumed it was a perk, which they were not and I was charged at checkout.

Near most major sites. Walked to Buckingham Palace, Big Ben, etc.

This is a really nice hotel and in a great location, staff were really friendly and helpful.We were only there for a short stay but had a brilliant time the only slight thing was we picked a smoking room as it was ready before the non smoking room,as i used to smoke i thought it would'nt be a problem but it did smell quite smokey in the room and it would have bothered us if we had stayed longer than 2 nights, anyway we chose it and they probably would have changed us if i had asked so it really is not a negative.

You can't beat the location. The National Gallery and Trafalgar Square are right behind you and Piccadilly Circus and Leicester Square are nearby. The staff were extremely pleasant and helpful. During my stay I dealt with several different desk clerks and concierges and I found all of them to be helpful and efficient. The room I was in was tiny by US standards, but if you're on vacation and plan on spending most of your day sight-seeing and eating out this shouldn't be an issue. Even though I was on the fifth floor, I could sometimes hear late night revelers from nearby Leicester Square. One area that needs improvement are the bathrooms. The tub had kind of a weird smell to it and you practically needed a stepladder to get into the bathtub. This could be a problem for elderly tourists or anyone with mobility problems. Overall, I enjoyed my stay at the Royal Trafalgar. It was clean, comfortable and was right next to all the action.

Great location, near tube stop, friendly and helpful staff.

Excellent location literally one minute walk from Leicester Square. Very friendly service at reception & concierge.

The lobby, bar and restaurant are very attractive. The breakfast (15 GBP) was pricey and not included in the room; the traditional English breakfast (eggs, sausages, etc) was the same price as the cold Continental buffet. The one time I requested a wake-up call, it was delivered in person 45 minutes after I requested. I am 6'2" and did not easily fit in the twin bed in the room (which had head and foot boards). The room was small, clean, had tea service, flat screen TV, iron. The room was quiet and sunny. There was no AC and it was summer and muggy. This was more a 3 star than a 4 star accommodation. I would stay at the Royal Trafalgar again as a budget accommodation near the National Gallery and Leicester Square.

This guest did not leave a comment.

This guest did not leave a comment.

This guest did not leave a comment.

Awesome deal and the location for nightlife and tourist destinations is outstanding. Within walking distance of most major attractions.

This was the perfect location for a first visit to London - in the midst of everything but on a quiet street. The hotel is relatively hard to find, so be sure to know where you are going. The room was quite comfortable for my grown daughter and myself and all our luggage. I did book the upgrade room, not the smallest. There was air conditioning and the bathroom, though small, was quite adequate. I would definitely recommend it.

very near Leicester Square , the liveliest part of London at night

Great location next to the National Portrait Gallery, and within easy walking distance to many West End attractions, including Leicester Square, Haymarket, and Covent Garden. The hotel staff were very pleasant and helpful. The room was satisfactory - comfortable beds in a small room with lots of windows, but requiring a little maintenance.

Perfekt läge precis bakom National Gallery. Nära till tunnelbana (Charing Cross, Piccadilly Circus, Leicester Square och Embankment) och bussar (Trafalgar Square) till hela London. Massor med restauranger och affärer i närheten av hotellet. Ligger ganska nära Victoria Station vilket är bra om man kommer med Gatwick Express. Vi promenerade från Victoria till Hotellet, det tog ungefär 20 minuter. Vi hade bokat ett double-deluxe men blev utan anledning uppgraderade till en Junior Suite. Trevlig personal som är väldigt tillmötesgående. När vi la bokningen på Hotels.com stod det att frukost var inkluderat samtliga dagar men på bekräftelsen stod det att frukost inte var inkluderat. Efter ett telefonsamtal till Hotels.com så blev vi lovade att frukost ingick trots att det inte stod. Oavsett så fick vi gratis frukost båda dagarna trots att hotellpersonalen inte kunnat kolla med Hotels.com vad som gällde.

Sehr schönes Hotel, nettes Personal! Unser Hotelzimmer war sehr sauber, wirkte gepflegt, top Ausstattung, top Lage! Leider war das Zimmer einbisschen zu klein und zu eng! Man wusste nicht recht wo man seinen Koffer hinstellen kann! Ansonsten gibt es nichts auszusetzen!

Een super hotel. Vriendelijk personeel en goed voedsel. Mooie nette kamers met alles er op en eraan (tot een flatscreen aan toe). De ligging is echt perfect. Tussen trafalgar square en piccadilly center waardoor je optimaal gebruik kan maken van de diverse metrolijnen. Dus echt het midden is het centrum op loopafstand van buckingham palace, big ben, houses of parliament enz. Echt een aanrader!

For et hotel i den kategori, var utroligt af for at bruge internet skulle betales, i andre meget billigere steder plejer at være gratis, da vi skulle med en morgen fly hjem, har vi bestil vækning, heldigvis havde mit mobil med… vækning blev væk. Placering er perfekt, men jeg tro at jeg ikke bruger det hotel igen.

Værelset var af pæn størrelse med king size seng. Der var en pæn, stor fladskærm, men ingen minibar. Badeværelset en smule nedslidt.

God beliggenhet i forhold til shopping, restauranter og underholdning.

Koselig innbydende hotell med servicevennlig stab.

Problemi con il riscaldamento solo parzialmente risolti. Per il resto buona struttura personale molto gentile e disponibile

Dette var et meget sentralt hotell, vi hadde ikke behov for drosje i løpet av hele helgen. 2-3 minutter og gå til Picadilly,5-6 minutter å gå til Covent Garden sier vel det meste om beliggenheten til dette hotellet.

il personale dell'hotel è stato molto accogliente e gentile. La posizione insuperabile.

Mer än bra för London...

Bien centré, calme, moderne et propre - bonne adresse (mais chère) à Londres

Centralissimo ma tranquillo, comodo con servizi e gentilezza, personale cortese e ben disposto, pulito, altamente raccomandato.

Bra läge, men ändå tyst och lungt på gatan. Nära till kaffeer, restauranger, barer/pubar. Rummen hysade, inte de största, men OK. Enkelt att ta tunnelbanan från LHR.

Bra läge, men ändå tyst och lungt på gatan. Nära till kaffeer, restauranger, barer/pubar. Rummen hysade, inte de största, men OK. Enkelt att ta tunnelbanan från LHR.

Excellente situation à côté de Leicester sq.Trafalgar squ. (Museum) et de Covent Garden, proche d'Oxford st. et des centres touristiques traditionnels. Quartier très animé. Le petit déj. anglais est très bon. La chambre standard tout à fait correcte mais un peu bruyante, lits confortables. Seul bémol : nous avons heureusement rencontré des anglais plus attentifs à se faire comprendre de français parlant un anglais hésitant, que certains personnels de la réception.

Något förvirrad service vid frukosten men strunt samma. Suverän frukost, se till att den ingår för den kostar 180:-/pers annars. Full english breakfast + kontinental gör att man står i typ 6 timmar. Vi blev uppgraderade till ett deluxe-rum från standard av ingen speciell anledning, vilket var trevligt. Lite tråkiga rum men renliga och funktionella. 32-tums platt-tv hade vi. Men det absolut bästa är läget. Går inte att finna ett bättre läge än detta, om man vill bo centralt. Ligger precis, precis bakom Nationall Gallery. Typ 1 min gång t Leicester, Trafalgar square, någon minut extra till Piccadilly.