"Don't stay here"
We checked in with 2 adults and 1 child. Only one bath towel in room. Requested extra towels and an extra pillow and they did not have. Husband had to dry off with a hand towel. Breakfast was awful. Will not stay here again.Genuine Hotels.com guest review
Hotel was located very close to where we were playing our tournament and also the rates were very reasonableGenuine Hotels.com guest review
"not worth the cheap rate"
worst shower ever. the temp fluctuated from freezing to scalding. also, there were barely any towels. it was also the smallest room i've stayed in within the u.s., though not the cheapest. the hallway smelled. we had a king size bed and two small pillows.Genuine Expedia guest review
This place was dirty, there were cracks in the wall the hallways smelled like mildew, the service was terrible and the continental breakfast was a jokeGenuine Hotels.com guest review
"Horrible for family vacation."
This hotel is not recommend for families. The hotel is under construction you can find nails in the parking lot, so be careful with your tires. Overall I do not recommend this hotel for a family vacation.Genuine Hotels.com guest review
Was not happy with the hotel. Lobby was adequate, but once past that , the halls were musty smelling and ceiling tiles falling down. The Breakfast was horrible, the mircrowave has food CAKED in it! The Ac did not keep the room even confortable. Did not feel safe, all the side doors where left propped open with trash cans, and at night they had to put […] a Rottweller dog inside the pool area, I guess to let people know to stay away, Also, I had 2 shirts stolen from my room, while I was out sightseeing. Not recommending this hotel. Read moreGenuine Hotels.com guest review
"Worst breakfast I've ever had."
It looked like they just went to the corner store and bought the $1 donuts. the orange juice wasn't even drinkable. I also called ahead to ask what time check-in was and I was told "check-in is anytime" so I show up 2 hours later and find out that I cannot check-in until 3 pm. So I have to find something to do on the mean time.Genuine Hotels.com guest review
"Not so Cheap but still dreadful"
Very poor upkeep and service, staff is very rude and highly disrespectfulGenuine Expedia guest review
All I got was excuses during my stay. There was absolutly no toliet paper in our RR the AC never cooled so we had to swich rooms. We were not able to use the pool or exercise room. We were told the pool would be open the next day and more excuses about it not being open on day 2.Genuine Hotels.com guest review
Worst hotel we have stayed.Genuine Hotels.com guest review
"my winning streak has ended with this hotel."
Room was hot. No remote for tv. Lamps had no lightbulbs. The makeup call was late. Never again.Genuine Expedia guest review
the carpet was torn, blankets were stained, hotel was absolutely aweful.Genuine Hotels.com guest review
the rooms where very clean the service was good and friendlyGenuine Hotels.com guest review
I was so impressed with this Hotel, I thought for the price that it was going to be some roach motel...Not at all! The front desk guy was very nice, he even printed out some coupons for me. The room did not have a scent to it the air worked great and the King bed was so comfy. I never write reviews but I felt that I needed to because the Hotel really […] was such a great deal. Read moreGenuine Hotels.com guest review
Air conditioning in halls was non existent or not working. Only one of the elevators was working which was uncomfortable at times while waiting with no air conditioning.Genuine Expedia guest review
We had a nice stay. Hotel under construction.Genuine Hotels.com guest review
The in room WiFi did NOT work in our room. We were on the fourth floor near the elevator. Despite an excellent signal we couldn't connect, and only one of their three signals could be found. We had to go to the lobby to use the WiFi which didn't have a problem. Also, the breakfast offering was pathetic - virtually no choices and of poor quality.Genuine Hotels.com guest review
THE ENTIRE HOTEL WAS DISGUSTING. THE BATH TUB WAS FILTHY ALONG WITH THE ENTRANCE TO THE HOTEL. THE TELEVISION NEVER WORKED EVEN AFTER NOTIFING THE FRONT DESK, NOONE CAME TO CHECK OR REPLACE IT UNTIL THE SECOND NOTIFICATION. WILL NEVER STAY IN THIS DIRTY PLACE AGAIN. WILL NOT RECOMMEND THIS HOTEL TO ANYONE.Genuine Hotels.com guest review
Pros: Convenient to Hwy 410 and the airport, decent continental breakfast. Cons: No frig or microwave in the room. There was no air-conditioning in the hallways (in July).Genuine Hotels.com guest review
"don't stay here."
The rooms were small and cramped....terrible smell.Genuine Expedia guest review
"Cheap but don't expect anything fancy"
Free breakfast. The breakfast had bread, muffin, bagels, croissant, waffles and some fruits. Coffee and juices were also served. Pretty decent. Everything else were bad. We stayed in the 5th floor. No internet connectivity. Room service was bad. The restroom doesn't have ventilation nor exhaust fan. The lights were dim and no plug points to hook up […] your charger. The price is cheap and don't expect anything fancy there. Read moreGenuine Hotels.com guest review
"for the price it was ok but hotel looks old like t"
for the price it was ok but hotel looks old like they are just ok with that there was a smell in our room but not overwhelming the mattress was hard and hard to sleep in woke up sore ok if you want cheap but if your friends or wife and kids are picky this is not the hotel for you spend an extra $20 per night and enyoy somwhere else we made work for […] us but i would spend a little more next time Read moreGenuine Expedia guest review
"Good for the money"
The room was clean. The breakfast was good. Very satisfied for the price.Genuine Hotels.com guest review
It was awful!!! There were other hotel guest outside doing drugs and while we were out in the city they didn't clean our room and only brought us hand towels to shower withGenuine Hotels.com guest review
Photos need to be updated..windows were busted out and room numbers were written on the doors with sharpies wow..very scary place!! Not recommended at all..Genuine Hotels.com guest review
I had booked this room weeks before my travel and informed Hotels.com that I would not be arriving until after 11:30pm. It took this hotel 3 times to get a room ready. Giving a hotel advance notice and then to arrive late at night and not have a room ready was extremely disappointing as all I wanted to do was to get into bed and go to sleep. I understand […] maybe one room but to have them try 3 different rooms is rediculous. Read moreGenuine Hotels.com guest review
"You get what you pay for!"
The staff was fantastic and profesional. The hotel is not in a great location, is run down, and the outside noise from the freeway and other traffic made it difficult to sleep.Genuine Expedia guest review
"Awful experience :("
The inoperable phone lines should have been a clue!! The elevator was filthy. The tub was painted and peeling. The ice machine was empty. Mysterious dirty under garments were left in room after house keeping was done?!Genuine Hotels.com guest review
"HAD EVERYTHING I NEEDED...."
I was able to sleep and go every place I needed and the staff was great...Genuine Hotels.com guest review
Hotel is old and the halls stink but the room smelt fine and the service was sufficient.Genuine Hotels.com guest review
Hotel was gross and out dated. Room smelled like urine, when asked to switch room, the manager was hesitant. When we got into our second room, it was filthy. We figured we were only staying one night so we slept and left first thing in the morning. Never again.Genuine Hotels.com guest review
My stay was unexpected and last minute. My son was taking medical exam for entrance to the air force at ft. sam. His exam was posponed till the next day and I needed a room. I booked the room and paid for it all on my smart-phone. This made my life so much easier and the hotel and staff were great. Thank you.Genuine Hotels.com guest review
"Hotel needs to be updated!"
It is old and run down, though they do keep it clean!Genuine Expedia guest review
"convenient, DIRTY, cheap, SMELLY!!"
There was dirt EVERYWHERE in our room...the blowdrier seemed to have dried blood or something on the cord...so gross. i went out and got lysol for the bed and everything else we had to touch. also the remote was sticky and there were weird stains on the sheets...called to have them changed and were told they would come fix it. We didnt have clean sheets […] until 10:30pm. Read moreGenuine Hotels.com guest review
The area the hotel was located in was a little scary. I was traveling with my daughter and felt a little apprehensive since my husband wasn't with me.Genuine Expedia guest review
"Too much Photoshop"
the hotel looks nothing like the picture. I understand wanting to enhance a photo but I feel it is false advertisement when the hotel looks nothing like the photo. the photo makes the hotel exterior look modern when in reality it is dilapidated.Genuine Hotels.com guest review
"My rating of Budgetel Inn and Suites, San Antonio"
AFFORDABLE, BASIC AND CLEAN! -THANK U www.HOTELS.COMGenuine Hotels.com guest review
"Worst stay ever"
Bad stay at this hotel, The room was stinking and had to get a change in the room. Not maintained well.Genuine Hotels.com guest review
"dont do it"
The wifi internet did not work. There were people who lived in the hotel. The landscaping in front of the hotel was over grown. Not in a great area by any means. Did not feel safe walking to our room at night. I definitely will not be staying there again.Genuine Expedia guest review
"Wouldn't stay again"
Took an hour to check in staff said they were waiting on a fax,staff did apologize about the wait, but still an hour to check in... Hotel it's self very run down. Sink was clogged. Rooms appearance was nicer then the rest of the hotel,not by much though.Genuine Expedia guest review
I stayed for 3 nights and 2 days due to a family wedding. The hotel was pretty reasonable, but you get what you pay for you. It wasn't a bad hotel, the beds and rooms looked clean but the hotel itself was pretty old. The service okay. For the prices the other hotels were I would stay here again.Genuine Hotels.com guest review
"Not what I expected"
It wasn't as up to date or clean as I expected. We saw a roach in the bathroom at night. Wasn't pleased with our stay.Genuine Hotels.com guest review
hotel was nasty was scared to use there bath towels ended up going to walmart to get towels and even showered with flip flops on. Used my towel to put over my pillow. Very nasty would not recommend or stay again.Genuine Hotels.com guest review
"Budgetel inn on loop 410 in San Antonio"
Very nasty hotel, holes in walls, tub was dirty, beds very uncomfortable. Would never stay at again.Genuine Hotels.com guest review
"No good, No Bad, but old."
hotel regular, but regular prices. Because the instalations and all is very old. maybe if renueve the carpets in zone common.Genuine Expedia guest review
"Excellent choice if you're not expecting too much"
I rated this hotel a 4, which is being a little generous. I haven't got much to complain about overall. The hotel is slightly run down in the main lobby and until you get into the hallways with the rooms. The front desk clerks were helpful and polite. The room was much nicer than the first impression I got of the hotel. An enormous king-sized bed, which […] I slept amazingly in. I used cold air the whole time I was there, so I cannot speak for the heating, but the A/C seemed to work well. It was hard to find "the sweet spot" where it won't get too hot or too cold, but that's something on my end moreso than theirs. I stayed 4 days there and was pleased. A couple of issues I had was that the location was a bit disjointed. When you exit the hotel you only have one direction you can go, which is I-410 West, I believe. This was not an inconvenience simply because it was the direction I was intending to go in the first place. Also, this is my fault, but it is 20 miles from Lackland AFB and about a 20-25 minute drive to the gate right off of Exit 4 on 410. And my last complaint was the towels. The towels they give you in the bathroom are pretty cheap and very tiny. Other than that, I enjoyed my stay. I slept better there than I have in as long as I can remember. Oh, and there was basic cable and an older TV. The remote worked fine. Read moreGenuine Expedia guest review
The website pics is not the real thing. The pool was so nasty it was green. The rooms are smaller then a bedroom, half the hotel is abandon. It look like something off a horror movie. The people were nice but the hotel it self was not worth the money i spentGenuine Hotels.com guest review
Some construction on the hotel, not good cleaness at bathroom, at reception told me "there were not any extra towels at next morning", might being better next time; good continental breakfast.Genuine Hotels.com guest review
"A nice home away from home"
Memorable stay, like to come back again and again if opportuneGenuine Hotels.com guest review
Muy mala, mal servicio, desayuno muy raquítico, en general nunca volveré a quedarme en un hotel de esta cadenaGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )