A bit of a process signing in to wireless internet,; had to be connected to an IT service. It took about 25-30 minutes. Otherwise fantastic experience.Genuine Hotels.com guest review
"Amazing Experience highly recommend!!"
Wonderful service and great hotel location. Staff is always friendly and willing to go the extra mile to provide quality top notch service. Highly recommend.Genuine Hotels.com guest review
it was niceGenuine Hotels.com guest review
"If only it included breakfast and Internet"
Everything was perfect, EXCEPT: for the price, it would be nice to not have to head off to the lobby to check my email and look for various places at which to have breakfast. The hotel restaurant was good, but pricey. The parking lot filled up and made for a 5-minute walk to get to my car. Note that the water bottle in the room marked "complimentary"is […] only for the first bottle. A reasonable $1 for each subsequent bottle. Read moreGenuine Hotels.com guest review
"Just traveling thru town"
We only needed a quick place to get some sleep while traveling thru the area. The Hotel was very well landscaped and clean in a beautiful setting off the freeway. The rooms were comfortable and clean and the staff was fantastic. My only concern was the handicapped parking was quite a distance from the front door. It was an uncomfortable struggle to […] walk on the slanted driveway for a fair distance as a disable person. Read moreGenuine Expedia guest review
Last minute decision to stay and was disappointed because they didn't accommodate a lot of necessities that we needed. Phone charger contact lens case etcGenuine Hotels.com guest review
"Very nice hotel..."
Good choice near Malibu; if you want more about the review you are going to get a lot of travelers tired of your rate reviews...Genuine Expedia guest review
Very nice and comfy, great price conviently locatedGenuine Expedia guest review
"Feedback on hotel stay."
7 nights based at the hotel. All very clean and tidy. Id suggest the hotel is a little dated with regards decor, however this did not impact our stay. The staff well all very pleasant and punctual.Genuine Hotels.com guest review
"Nearby competition provides more for the money"
It seems the Sheraton is resting on its historical laurels rather than looking to be more competitive in the local market. While the hotel offers a wide range of conveniences, they all come at a price higher than the competition. Hotel staff are exceptional, but exceptional service is essential to be competitive and my experiences with other nearby […] lodgings DO NOT put the Sheraton above the competition. Rooms are nice and comfortable, but not exceptional, and microwaves are not provided for guests who prefer/require in-room warm food preparation. Handicapped parking is located a great distance from the front entrance, which for most handicapped guests is a great inconvenience. While the hotel provides a great number of parking spaces very near the front entrance, none of the spaces if reserved for handicapped guests. Having to walk nearly 100 yards from the handicapped parking spaces to the front entrance, including walking up a long ramp is certainly not convenient. It seems this hotel provides more attention to guests with pets than to the needs of the disabled. Read moreGenuine Expedia guest review
Everything was excellent. Only issue was a problem with our toilet. We stayed on the club level and the breakfast was fantastic but the evening snack was lame. Need to amp that up for the extra price we paid per day for the club room.Genuine Expedia guest review
"Strandard good hotel"
Nice decor in room. Decent hotel.Genuine Hotels.com guest review
GoodGenuine Hotels.com guest review
"Comfortable and clean"
Comfortable and clean though the bathroom was a little drab for such a nice hotel.Genuine Hotels.com guest review
It was wonderful!Genuine Hotels.com guest review
"Very very nice, but its pet friendly."
This is a really nice hotel with lovely rooms and views. But I would not stay there again because it is pet friendly and my allergies acted up. I was shocked that such a nice place would allow animals to smell it up, but they do. Oh, they will tell you that they don't put pets on certain floors, but once they are in the building, its a pet hotel. I […] guess the rights of pet owners to their emotional comfort trumps the rights of allergy sufferers. Enjoy the stains. No more Sheratons for me. Read moreGenuine Hotels.com guest review
Great staff - top serviceGenuine Hotels.com guest review
"one night for one"
Lobby and staff gave a good impression at check-in, but arriving at the room, I had a few misgivings. The hallway was long and there was a bunch of equipment stored at one end. My room had a single king bed. The room and bathroom were very clean, however the drapes and decor included a bold-striped theme that reminded one of a circus instead of a restful […] place. When I went to bed, I realized that the bed was elevated- it was awkward to climb into and had a huge mirror on one side. Hmmmm....I should have picked up on the clerk asking me if I was by myself and asked for some other room. There appeared to be little activity in the place for a Friday night, until a group came through around midnight talking loudly which I could hear through the door and so woke up. Next time, I would ask staff for a room for a single person needing rest for a conference. The hotel is situated on a hillside close to the freeway, so is easy to access, but not impacted by freeway noise. Read moreGenuine Expedia guest review
Nice hotel, great location. A tad dated, but not too bad. Pool area looked nice, but too cold to use this time of year.Genuine Expedia guest review
Just need a room for the night. Didn't get to use the facilities, but the bar/restaurant/pool would have been something I would have enjoyed if I was there longer.Genuine Expedia guest review
"The beds and pillows are so comfortable."
Best price for Waves Weekend at PepperdineGenuine Hotels.com guest review
"Value & convenience"
One stayed one night for a quick trip to visit our son at CLU. We love the location & the value of the Sheraton.Genuine Hotels.com guest review
"Did using Hotel gave us a less desirable room?"
Stayed at this hotel frequently in the past through direct booking. In the past we were able to get free Wifi; but not so this time as we booked through Hotel. Also, this time we got a room with a view of a wall!! so no natural sunlight. Also, the carpet was dirty.Genuine Hotels.com guest review
One of the best hotels in the Valley. Well maintaned. Super nice staff. Professional employees. I will be coming back soonGenuine Hotels.com guest review
"Bare minimum hotel"
This hotel is only adequate. We were forced to stay here after all other area hotels were booked for a Parent's Week-end. The beds are Barbie size-no continental breakfast(Who doesn't include that anymore?)-no water pressure in the shower to get the soap out of your hair-stripped down amenities in the bathroom and we definitely did NOT see this million […] dollar or more renovation this summer! Very disappointing hotel. We will NOT stay here again. Read moreGenuine Expedia guest review
"In town for a wedding"
We were excited to see the hotel as the internet pics were awesome! The hotel did not disappoint! Lobby was bright and inviting and the staff was awesome! Our room was your basic generic hotel room but I loved it! White bedding with the MOST comfortable bed and pillows! It was absolute heaven! The bathroom was nice and large. I would definitely stay […] there again!! Read moreGenuine Expedia guest review
This was a business trip. The hotel was convenient and close to where I needed to be.Genuine Hotels.com guest review
"Good Business in Agoura Hills"
The Sheraton Agoura Hills is clean, nice and reliable. Always happy to stay there.Genuine Hotels.com guest review
"Three nights, two adults, two kids, great stay"
Two adults two kids in a room for three nights. Double beds were very comfortable.Genuine Hotels.com guest review
"Dogs are allowed at this hotel"
We were in town for my daughters wedding. We learned that dogs were allowed to stay in this hotel; we did not like the thought that a dog probably sleep on our blanket too. During the night we heard a dog barking on the 2nd floor which was two doors down from us. The women, who owned the dog, cussed at the staff and said she hated the hotel because […] she could not get in her room. We would occasionaly enter through the side door of the hotel and the cement and area to the side door was not clean. We ordered coffee in our room for two with real cream and only received one cup, coffee, sweetners, a small tub of butter and coffeemate.The menu said the cost was $9, but were ask to pay $13. i gave the server $16. We did not realize there was complimentary coffee until we went to get a cup and real cream (1/2 & 1/2)from the front desk. The staff were nice and the pool was well maintained. We tried to eat at the hotel cafe, but were not seated in a timely matter so we went to a location near the hotel instead. Next time i will stay in a pet free hotel. Read moreGenuine Hotels.com guest review
Lovely hotel. Nice stayGenuine Hotels.com guest review
For the price you would think that you would have free internet in your room and or a complimentary breakfast. Went to pool later in the evening, it had beer cans, a glass bottle, used towels, and food containers scattered all around the pool area. Staff wasn't very friendly. They had personal conversations while we were checking in and gave us the […] impression our business was not as important as others. Read moreGenuine Hotels.com guest review
Nice quiet location, about 20 mins from Malibu beach. A lot of restaurants options within walking distance or short drive. The rooms are comfortable and clean. Great pool area and multiple outdoor seating areas with fire pits. The staff was very friendly.Genuine Expedia guest review
"Nice hotel, clean, and quiet area"
Great customer service from beginning to end. I am a clean freak and they met my high standards. I was extremely satisfied with the cleanliness of the hotel room and the overall external/internal cleanliness of the hotel. The standard room had all necessary accommodations: towels, refrigerator, TV, blow dryer, etc. Very quiet area and nice scenery […] if you want to away. Conveniently right off the 101 freeway. Read moreGenuine Expedia guest review
"Extras are not complimentary"
Staff went out of their way to make our stay pleasant. We were even given a ticket to the Ronald Reagan Presidential Library when they were unable to find two for us. Television quit working but they had it repaired by evening. WiFi is 9.95 a day but use of lobby computer and WiFi is complimentary. There is bottled water in the room...but only one is […] complimentary. They charge you for it when you leave. Breakfast is only complimentary if you join their club. Read moreGenuine Expedia guest review
Mostly residential and commercial properties in the immediate area. Hwy 101 is just around the corner. Any shopping for basic needs is about 3 miles North. We found only two resturants and one brew house within walking distance. Hotel breakfast was expensive by our standards.Genuine Hotels.com guest review
The service was great. Especially the gentleman that checked me in. Great personality!Genuine Hotels.com guest review
Great. Enjoyed our stay. Area was quiet and clean.Genuine Expedia guest review
Nice room, comfy bed, great view. Took an uber to Malibu Wines and an uber to Brendan's afterwards. Hotel was close enough to walk back. Had a blast, fantastic evening :)Genuine Hotels.com guest review
I particularly was pleased with the comfortable bed and good pillows. After all that's my #1 interest when at a hotel - good rest. Also, the room was very quiet and must have good sound proofing. Overall it was a very comfortable stay.Genuine Hotels.com guest review
"Great room and staff was awesome!!!"
Great place and staff was even better!!!Genuine Hotels.com guest review
"Good hotel but don't waste time on club floor."
Short stay. Arrived in the evening and hotel was very busy and a bit chaotic. The club lounge was very underwhelming, hot, dingy and sparse of snacks and drinks. Not the bestGenuine Expedia guest review
"nice hotel ; nice drive down to the coast"
great hotel for a family reunion and for a graduation in Pepperdine universityGenuine Expedia guest review
"No free internet - really?"
The hotel was nice enough, though a little out of the way. We found the beds comfortable. The staff was nice. Just felt they were being cheap by not providing free internet in the room.Genuine Hotels.com guest review
"Quiet stop near Reagan Library"
Great bed Club is worth it Quiet stop off Ventura HwyGenuine Expedia guest review
"Good business hotel near Westlake Village"
Nothing much to write about.....it is a reliable brand. Beds are great!!! Everything else was normal...(from a business traveller point of view.Genuine Expedia guest review
"Quick quality trip"
Reasonable price compared to LA proper and nice area. Hotel good condition and staff helpful with my tequestsGenuine Hotels.com guest review
"Nothing less than amazing"
Staff was very friendly and helpful. Rooms were very clean, neat, and fresh. I paid more at roach motels in venice beach. 5 stars overall. You wont be disappointed.Genuine Hotels.com guest review
"Good clean fun"
Friendly staff, but key pass expired overnight and wasn't able to access Club breakfast or room next morning. Family ate at restaurant and was credited for meal. Upon checkout someone tacked on "corn nuts" charge to room, which we disputed and it was resolved. Minor problems...Genuine Hotels.com guest review
"Nice resort hotel on golf course"
From our brief overnight stay, this was a really nice resort hotel with a golf course in it's back yard. Everything was as expected from a superior resort.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )