Had a great night sleep.Genuine Hotels.com guest review
I am very satisfied with my stay here. Overall service and cleanliness of the hotel was great! I loves that I did not have to pay for parking!!! Especially when we park our car ourselves anyway!!!Genuine Hotels.com guest review
we loved it! very quiet, no problems.Genuine Hotels.com guest review
"Sheraton needs to get it's act together"
The room has garish decor and clown drapes.Smoke came in from a neighboring room 2 days out of the three I was there. There is very very low water pressure in the shower. Only the bed is decent (above average actually). There is no stairs to get to the street so you have to dodge traffic on a curvy driveway. This place should be closed down.Genuine Hotels.com guest review
Loved everything but the $10 fee for internet access. We didn't realize there was a cost for it and probably didn't really need it with our smart phones.Genuine Hotels.com guest review
Quiet, clean and great location.Genuine Hotels.com guest review
Very comfortable Bar closes to early on Friday night!!Genuine Expedia guest review
Great stay for a good priceGenuine Hotels.com guest review
Beds were amazing and room was very clean gladly stay againGenuine Expedia guest review
"Beautiful setting and great location."
The hotel overall was immaculate. The people at the front desk were very friendly and quite helpful in directing us to places outside the hotel. Our room was fresh and inviting and very quiet. Would love to return with the family.Genuine Hotels.com guest review
The hotel staff was friendly and the rooms were spacious and clean. The beds were comfortable and had great pillows. Our stay at the hotel was short but it was enjoyable.Genuine Hotels.com guest review
"Best value for money."
I almost didnt want to review this place as ive stayed in this hotel now three times. But its nice that it isnt crowded with tourists etc. So for selfish reasons that was why I didnt want to review this hotel! But let me just say, the manager of this hotel, should be extremely proud of themselves for doing such a great job. The beds are just The Best. […] Simple as that, in fact I had such a peaceful rested nights sleep, i had trouble waking up! The food is good value for money, i love their breakfasts, i love the location of this place, i love the rooms and how clean they are. AMAZING!!! I love this place!! I am always sad to leave this place whenever I stay here. Read moreGenuine Expedia guest review
very comfortable rooms and clean, although is tucked away in the hills has very easy access to the highway and short drive to anywhere.Genuine Expedia guest review
"An okay experience"
Not very pleased of The rooms .. They are really small and tight. Our refrigerator didn't even work . But I can say the staff are really nice .Genuine Expedia guest review
having spent the night at an airport hotel and being disappointed about the conditions of the room, a had a very good first impression as soon as I stepped in the roomGenuine Expedia guest review
"Elevator had a bad odor."
Over all it was fair. Hard to get past the elevator smell. Was a bit nauseating.Genuine Hotels.com guest review
"Service and Location !"
Great location and amenities. It was nice to have the added amenities of the club floor.They even had our favorite hard to get beer Mc Chouffe at the brewery next door . The pool, outdoor seating and fire pit were very peaceful and quiet ; great ambiance. Bar was personable and intimate and dining was excellent and service very accommodating. I would […] definitely stay here again ! Read moreGenuine Expedia guest review
"No free internet!"
Overall experience was good. Only thing disappointing was the internet was included in the room.Genuine Expedia guest review
Excellent property in an ideal setting. The beauty will amaze you.Genuine Hotels.com guest review
hotel was good except for fire alarm going off four times in the middle of the nightGenuine Hotels.com guest review
Super comfortable beds. Excellent staff. Good location. Decent price for what you're getting.Genuine Expedia guest review
"Very quiet newly remodeled property"
Nice place at a reasonable price. Overall very quiet. Quality of the room service food was excellent. I was impressed by the level of preparation. There were only two flaws I noticed in the room. One was a few hairs on the floor in the bathroom and the other was the carpet is coming up forming little peaks on the floor. Looks like an improper carpet […] install. However, I will take that over dirty carpet any day. Overall a great place to stay. Read moreGenuine Expedia guest review
Checking in my husband (same last name) was treated like he was trying to do something wrong because the person who made the reservation was me. I had made the reservation for 2, so was not sure what the problem could be. The bistro/bar was very unorganized and did not have several of the wine selections they advertised. We decided to go elsewhere. […] The main complaint was that our room was right next to the elevator which kept us up half the night. We looked out of the window directly into a wall. Was this punishment for booking with Expedia? I wonder. Read moreGenuine Expedia guest review
Beautiful hotel, great price. Thank you.Genuine Hotels.com guest review
I travel a fair amount for work, and I'm very particular about my bedding. This Sheraton had great, comfortable beds, and very clean rooms. Everything else about my stay was more than pleasant, staff was very friendly and helpful, the pool was clean and refreshing. My only complaint would be the room service (although I'm not sure this a service anymore). […] During my first stay, last summer, I got home late from a meeting and ordered something that was basically small pieces of steak. It was so salty as to be inedible, but everything else about both stays was just about perfect. I'll happily stay here again. Read moreGenuine Hotels.com guest review
Great hotel. Loved the high comfy bedsGenuine Hotels.com guest review
"Very comfortable, friendly and conveninet"
I stayed just one night but I would go back to this hotel again. Very convenient and comfortable for business travelers.Genuine Hotels.com guest review
Staff, room service, and the room all exceeded my expectationsGenuine Expedia guest review
"Amazing staff, great service, great for pets!"
Great stay! Staff was extremely friendly, very pet friendly, no pet deposit, very convenient to walk the dog, room service was great and fast. Great place! Will definitely stay there again.Genuine Expedia guest review
We've stayed on multiple occasions. The service by the staff has always been top notch.Genuine Hotels.com guest review
Everything was acceptable, but the breakfast was genuinely disgusting. Room was nice, bed was comfortable.Genuine Hotels.com guest review
"Good room for short stay."
4/5 stars. Clean, comfortable. Walking distance from a few eateries. I would stay again.Genuine Hotels.com guest review
Wonderful stay. I was even asked if I wanted a crib for my daughter. It took a few calls to finally get it but the guest services lady brought it right away herself.Genuine Expedia guest review
Simple hotel with nice creature comforts and a great priceGenuine Expedia guest review
I have stayed at this property a couple of times when I have an event to attend in the area and it is always a very nice experience. The staff is friendly and efficient. The property has the amenities which I look for, like a nice outside pool area, a gym and free shuttle service. The rooms are clean and comfortable. I would recommend this hotel to […] anyone who needs to stay in the area. Read moreGenuine Hotels.com guest review
"Good facilities with friendly, helpful staff"
I especially liked the fitness center, which was well-equipped, and was accessible 24/7 with my hotel room key. The staff were extraordinarily helpful and friendly.Genuine Hotels.com guest review
"Works In a pinch"
I booked this hotel for a quick trip. It was fine. No one seemed to be staying there, empty bar and restaurant in the late afternoon, but picked up in the later evening. Not a warm and welcoming atmosphere, more adequate. The room was supposed to be non smoking but smelled of smoke every time I entered the room. There was a cigarette burn on the chair […] in the room, so I guess it wasn't a non smoking room. Otherwise it was a bit spartan, but comfortable and clean. In a pinch, it works. Read moreGenuine Hotels.com guest review
greatGenuine Hotels.com guest review
The bed was very comfortableGenuine Hotels.com guest review
"Very nice hotel!"
Hotel was awesome...clean, beds were comfortable, area in California is beautiful!! Highly recommend!!Genuine Hotels.com guest review
"Finally a real 5 star hotel."
Very nice. If the location works for you then its a nice place to stay. There is no gym, and restaurant has limited food items, but the room was great.Genuine Expedia guest review
"Breakfast u have to pay for it"
Hotel was amazing very comfi bed The only thing I did not like when we finish eating breakfast Tha old lady brought us bill for breakfast she said its buffe ? Well my wife had just cofe and muffin I had to pay 17 for each for buffe But that is the only thing I would recomended this hotelGenuine Expedia guest review
"Very close to friends that we visit"
We stay at the hotel once a year for New Year eve. We keep coming back so that tells you we have been happy with the experience.Genuine Expedia guest review
I had a kind of bad experience in a way that this hotel is preity far from every thing, it wasn't mentioned in detail when we booked this hotel.this is not the place for couples.its mainly for business purpose, don't make a mistake of staying there without car.nothing close by.Genuine Expedia guest review
"SO much better!"
We stayed for three nights at the West Lake Mariott Residence Inn and we left becaise of the condition of the place - run down, our shower curtain was installed incorrectily, the sink faucet didn't work correctly, the TV reception was poor and the bedroom was so small I have to walk sideways to get around the bed to my side. We came to the Sheraton […] for the remainder of our stay and what a difference! Most comfortable bed ever - the bathroom was well maintained and they didn't even charge for our dog - joined their rewards program and plan to be a repeat customer. Read moreGenuine Hotels.com guest review
Awesome place to stay! Stayed one after New Years Eve event...highly satisfied! Recommend this hotel to everyone! Did not have breakfast, little too pricey but complimentary Starbucks coffee! Outside hot tub had a little of tree debris but temp was nice and location was great.Genuine Hotels.com guest review
Great location to visit family in Agoura hills for the holidays!Genuine Hotels.com guest review
"Good for one night stay"
Sheraton would never surprise me: It's clean, well designed, convenient. I just spent one night. (We were travelling around with my boyfriend and chosen this place to spend one night and continue our trip.) Hotel is nice. I would give 5, if the front desk lady was a nicer person. I think it was really hard for her to smile. I asked if the room has a […] view and she said it has mountain view. However the room didn't have any view. It's not that important since we haven't spend that much time in the hotel. Still I felt cheated, when I opened the curtains and saw nothing. Read moreGenuine Hotels.com guest review
Thought beds were very comfortableGenuine Hotels.com guest review
"All around great hotel"
Clean, comfortable rooms and professional, friendly staff throughout the hotel. Only complaint is no free internet access.Genuine Hotels.com guest review
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