"Would ONLY stay here to board cruise ships"
This hotel is fine if you need to get to the ships early in the morning but I had a really annoying stay. The charged my credit card FOUR times so I had an $1100 hold on the card for an entire week. They told me that they would fix it, but they didn't. It took me calling my CC company three times which is incredibly frustrating to be charged $1100 for […] a ONE NIGHT STAY. The room service food and food in the restaurant was awful. The room was quiet so I got sleep but other than that this is definitely not a hotel to stay at if you're vacationing in Miami only if you have a QUICK business overnight for the cruise ships. Read moreGenuine Hotels.com guest review
"Great Birthday Weekend"
this hotel exceeded our expectations and was surrounded by local transportation....we decided to have a little adventure in our lives and to get to this hotel we decided to take the tri-rail from west palm beach downtown the metro rail and then to the metro mover that brought us a very short walk to this hotel... When we got there we checked in immediately […] and treated us like we were wealthy even though we are just your average Joe....they didn't have the room we would have like to have but the next day I saw a girl named Sharisaa at the front desk and she was able to move us to a much better room!!! Hats off to Marriott and your splendid employees that make the hotel what it should be!!!!! Read moreGenuine Hotels.com guest review
"Great place to stay"
Great and great. The area around the hotel is great with nice restaurants within walking distance, and there is a free shuttle that takes you around the area which is convenient. Nice place to stay with a great view of Biscayne Bay. Other than the Parking Garage entrance which isn't the most appealing, it is a super place to stay.Genuine Hotels.com guest review
"Great overall stay"
Excellent stay from check-in to check-out. Friendly people, great service, fantastic view and a relatively updated and very clean room. Would highly recommend.Genuine Hotels.com guest review
"Worst Marriott Experience Ever"
booked this hotel for a girls weekend. We had tickets for Oprahs tour and the location was good as far as proximity to the arena. I am a long time Marriott girl- but this weekend really changed my mind. We were there to learn from Oprah about tools for living our best life and this hotel really put us to the test. Room service was shoddy and 25 mins […] late- follow up calls to get ETA resulted in this response - "we are behind but let us know IF you do get it!" then it arrived with missing items. Dinner intge hotel restaurant went exactly the same way. Got stuck in the parking garage and missed our dinner reservations at the restaurant we had been so looking forward to celebrating 2 friends birthdays at- the gate arm was locked - we had to wait for a maintenance repairman to arrive with a toolbox - a line of cars waiting to exit. Wake up call came 22 mins early. Request for extra towels took so long we all fell asleep waiting for arrival - made follow up call for that too. No sleep 2nd night because AC intake began a jolting "clanging" noise in the middle of the night. We decided to tough it out rather than attempt to call and report it. Why waste our time? top to bottom this was a terrible stay which put a real damper on an otherwise celebratory and fun weekend. My other friends have convinced me to switch my loyalty to their brands- Hyatt and Hilton. I cannot imagine that Marriott corporate would want their hotels run in such a poor manner. They were short staffed from valet (had to go on to get my own luggage cart) to the front desk to the restaurant and room service. This was the official hotel of Oprahs tour stop on Miami. And, this hotel is adjacent to the port of Miami - one could imagine the hotel is equipped to handle large crowds. Super disappointing stay. Upon checkout when calling for be luggage cart, I was asked howy stay was- I was exhausted and exasperated and hadn't planned on complaining but the words - horrible stay jumped out of my mouth. The hotel c Read moreGenuine Hotels.com guest review
"Very good location."
I add $30 per night for change city view room to bay view room. I was glad I did it. The room face to beautiful Miami harbor. Could see sunrise from window of room. Shops and restaurants just next hotel's door. Tony Chen's Chinese restaurant has very good Chinese food. Ziff Ballet and Opera house 10 minutes walk. Walk along Bay shore can lead you to […] museum and park and bayside .Hotel's location is perfect. Room is big and staff are friendly. Bed is comfortable. Hope I can stay there again. Read moreGenuine Hotels.com guest review
Will be staying there again.Genuine Hotels.com guest review
GoodGenuine Hotels.com guest review
ExcelentGenuine Hotels.com guest review
"A gem in the Bay"
One of my Favorites in the area. Looking forward seeing the lobby finished.Genuine Hotels.com guest review
This hotel is awesome. The customer service that I received was excellent. It was very close, walking distance to my destination which I was so happy about. I was on the 24th floor and the view out of my balcony was great. I would stay here once again. I highly recommend.Genuine Hotels.com guest review
I love this hotel. Exellectent serviceGenuine Hotels.com guest review
Amazing......Miami luxary at a great rate. The views were amazing, the location was centralized, and the hotel was lavish.Genuine Hotels.com guest review
Enjoyed my stay at Marriott.The staff was very helpful and kind. Latasha was great.Such a wonderful person.i would just suggest cleaning the carpet very often to keep it smelling fresh. would absolutely stay at Marriott again.The location was very convenient.Genuine Hotels.com guest review
"It was alright"
Front desk and bell staff great. Room service alright. Valet completely indifferent. The hotel serves cruise ships and airline staff. In that sense it is kind of cheap party central. When I got there on a Sunday evening the noise was horrendous. Options for eating within walking distance not good. The surrounding properties and mall were horrible. The […] whole place, rooms included, needs help and renovation. That's why it was relatively inexpensive I suppose. I'd go back. Read moreGenuine Hotels.com guest review
"Comfortable hotel for an overnight."
Just a short one night stay. It appeared that some nice renovation work had been completed. We were on family business, not fun and games.Genuine Expedia guest review
"Great get a way."
Stay was great.Genuine Hotels.com guest review
I like the hotel and most of the staff was really great. The only issue I have is the shuttle to S Beach. One of he main reasons i chose to stay here and not on S Beach was because of the shuttle. However if you don't reserve space super fast on the list for the shuttle, you just have to take a cab. an entire hotel and only 15 spots for each time sounds […] pretty ridiculous to me. Read moreGenuine Expedia guest review
ITS MY FAVORITE!!!! VERY NEAR TO ANYPLACE IN MIAMI....SO CENTRIC AND SAFE WITH HILLARIOUS VIEW OF BISCAYNE BAY....Genuine Expedia guest review
At 8am on Sunday morning a chipping hammer started hammering my walls, at least thats how it felt after a late night out in Miami Beach. They offered a $50 credit for the night which I took with the condition that the construction was going to stop. It did after 10 more minutes. That same night a paper was left under the door. It was informing an AC […] maintenance of the entire building. "NO AC starting at 8am" and that it was going to last 3- 5hrs. They were offering an insulting complimentary bottle of water for the trouble. I complained and the $90 some parking charges I had were taken off. Conclusion: I would still stay at a Marriott because they tried to make up for the trouble and in my book, they did. Read moreGenuine Expedia guest review
"Room was hot"
Overall experience was just ok. The room was always just cool and not comfortable to sleep in the night. Could not use the cover at all and was still hot. One day that took off the ac in the morning for about 5 hrs and that was really uncomfortable. Their compensation for that was a free bottle of water.Genuine Expedia guest review
Friendly staff. If you go expecting shuttle, forget is 7 DSL per person so is better to just take a taxi.Genuine Expedia guest review
Just the AC don't work wellGenuine Hotels.com guest review
"Nice, clean, hotel near the airport"
Whether this is your first time in Miami or you are frequent visitor, this is the hotel to come. Staff was friendly and professional. They are eager to welcome you once you enter the hotel. I absolutely hate sleeping in hotels due to past experiences but this hotel is very clean. Plus, hands down this has the best view of Miami and the bay! I will definitely […] come back to this hotel when I come back to Miami. The only negative thing I can say about this place is that the price for parking is absolutely ridiculous. Read moreGenuine Hotels.com guest review
"Beautiful stay before cruise."
My family stayed overnight before our cruise the next day. We had a very comfortable room overlooking the dock. The view was breath taking. The room was very clean. The staff very accommodating. The next time I go to Miami, I will stay there againGenuine Expedia guest review
"Great hotel near the port."
We disembarked from a cruise early and was so pleasantly surprised that our room was ready. That was worth the price in gold. Hotel staff is amazing. The only downfall was the pool area. The DJ on a Friday afternoon was playing the music so loud you could not carry on any conversation, and there were a lot of kids in the pool Several of us asked if […] the music could be turned down and were totally snubbed. I just think the DJ was on an ego trip. Very rude young man. Read moreGenuine Expedia guest review
"Good hotel, nice."
It was a very nice hotel. Room could have been a little nicer, tub did not drain and ceiling was stained. No fridge or microwave, and have to valet for $26 a day. Was pretty convienent to stuff if you have a car. Overall was a good stay for the price. I would not pay more than $200 max for this Hotel period though.Genuine Hotels.com guest review
Great , comfortable. View was awesomeand staff very helpfulGenuine Expedia guest review
Overall it was a nice quiet and pleasant stay for one night.Genuine Hotels.com guest review
I didn't get what I booked online. The booking mentioned a fridge in the room. There was no fridge in this room. A bay oceanfront was what I booked for. I was given a side oceanfront. I could barely see and stare at the ocean from the corner location of my room. The checking was very excellent by a young guy full of great customer service skill. The […] checkout was horrible. The guy collected the keys and never even thanked us for using the Marriott. Read moreGenuine Hotels.com guest review
Nice hotel not too far from the beach, only about 7-8 minutes by car. The pool isn't bad and there's a nice outside lounge area. Friendly staff.Genuine Expedia guest review
The hotel is beautiful and has a wonderful view of downtown Miami and the marina. The restaurant has delicious food. The staff is kind and very accommodating. Also they don't mention it to you, but there are many restaurants and gift shops in the lobby between the 2 hotels (Marriott and Doubletree). It's to the left of the front desk. I would stay here […] again. Read moreGenuine Hotels.com guest review
The hotel looks nice and the bed is comfortable like all Marriott beds are. The hotel should consider offering free shuttle service to Port of Miami. This was misleading on their web site. When I questioned this and even told the receptionist the only reason why I booked the hotel was because I thought it offered free shuttle service there was no interest […] from her to satisfy me the customer. Granted the shuttle was only $7 which I paid, other Marriott's that I have stayed in would have waived the fee to make up for the confusion and to please the customer. Its the small gestures that make a difference to me. I will select another hotel when I return for my next cruise. My family owns a travel agency that specializes in cruise travel. This will not be a hotel we recommend for overnight stays before a departure. Read moreGenuine Expedia guest review
Overall it was a good experience. They were renovating a little, but it didn't interfere with our stay!Genuine Expedia guest review
"some what close to party I was attending"
The stay was fine but we tried to take a nap between 3:30-4:30 and the music coming from the pool area was so loud to let us sleep. We were staying on the 29th floor with AC fan on high and still could not tune out volume. Also the hallway to the elevator was under construction and the cost of parking was $26/night.Genuine Hotels.com guest review
Great, wonderful view, close to bayside. Free trolley to bayside, cute restaurants and shops on premesisGenuine Expedia guest review
the room is clean and staffs are very kindGenuine Hotels.com guest review
It was a nice Hotel to stay at in Downtown Miami. Rooms are clean and the staff is friendly. The Marriott is right off Biscaney Bay which is only 10 to 15 min from South Beach by car.Genuine Expedia guest review
"ATTENTATIVE AND CLEAN"
EXCELLENT PLACE TO CHARGE THE BATTERIES ON LONG TRIPS, CONVENIENT AND CLOSE BY DOWNTOWN AND THE BEACHGenuine Hotels.com guest review
The room was really nice. However, it was a little small. The view from the room was awesome.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
The rooms are clean. But not anything special. A lot of construction was going on.Genuine Hotels.com guest review
We were happy in this hotel because it was a good beatifulGenuine Expedia guest review
the area of the pool is uglyGenuine Hotels.com guest review
"Hilton Fort Lauderdale Beach Resort"
This Hilton is a great place to stay. It was clean and had amenities which met my expectations. It isn't a cheap hotel to stay in, but it is worth the extra money. The staff is very helpful and friendly.Genuine Expedia guest review
"Great place to see Miami area"
Hotel is located with easy access to Miami and also to the beaches of Miami beach. I was surprised how friendly and efficient the whole staff was to us. Clean rooms, The Catch restaraunt buffet was great. Parking deck for self parking was small and hard to find spots. The last couple of days it was closed for remodeling, hopefully to add space!Genuine Hotels.com guest review
"Great overnight stay!"
Very close to American Airlines arena, super friendly helpful staff, clean rooms with great views of the port, and great morning breakfast!Genuine Hotels.com guest review
"Nice alternative to SOBE"
All was as advertised. I didn't want to stay in a closet on So. Beach and love Bayside, so I picked this hotel. The staff was very friendly and accommodating. The view overlooking the Bay and the Causeway were great. Will definitely stay here every time I am in MiamiGenuine Hotels.com guest review
"Great pre-cruise hotel"
We stayed at this hotel the night before our cruise. It is very nice. We never had a bad experience at a Marriott. The room was clean and comfortable with a nice view of the port. I paid for the room that included the breakfast which was good and convenient the next day before we left.Genuine Expedia guest review
The stay was excellence in general. In the bathroom some paint was damage and the door have rust in the corner. The parking was high to pay 26 or 30 so I decide to pay for valet parking and the guys there where very nice person. Front desk personnel where excellence and the hotel view was nice.Genuine Hotels.com guest review
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