"Great hotel within proximity to Miami Beach"
Great Hotel if you are wanting to be near Miami beach but don't want to deal with the parking chaos. Hotel staff is super! Jason was very polite and helpful and the valet staff was wonderful too. Hotel room is a bit small but nice and very clean. Beautiful views of the Biscayne bay. Hotel is located within walking distance to a park and also to a p […] ublix. Read moreGenuine Hotels.com guest review
The venues were great room service exceptionalGenuine Hotels.com guest review
Nice. I just like Marriott hotels. Always great service.Genuine Hotels.com guest review
"Fit the need."
Able to check in early. Rooms could have use a facelift.Genuine Hotels.com guest review
"Chiilin out after "Jam Cruise""
In true Marriott fashion I came away with my expectations exceeded. The woman at the front desk on 1/12/15 when we checked out around 8:30, whose was named Sharissa I think, really went out of her way to help my wife and I during check out. Thank you for that, give that girl a raise. Everything else about our stay was very relaxing after rocking out […] all week on "Jam Cruise". We especially liked the hot tub,pool, & pool bar area, very nice. I love pool bars, too bad I couldn't swim up to it though. Read moreGenuine Hotels.com guest review
"Great staff and hotel"
Staff was great. Hotel was great.Genuine Hotels.com guest review
"Overall really good!"
Great view of Biscayne bay and South Beach. Terrific park near the hotel full of people playing games and jogging late in the evening. A really great Italian restaurant in the lobby of the hotel next door. The room was a little small and the tub was really grubby, but the (12" deep) balcony door opened fully on the 11th fl!. Otherwise, the lobby was […] really attractive, breakfast space was delightful and the service great. Read moreGenuine Hotels.com guest review
Loud construction site nextdoor. Bellmen can't deliver lugagge, too busy. Elevators can take 10 minutes to get to your floor during morning rush.Genuine Hotels.com guest review
"An expensive hotel that offers less for the money."
They charge for everything. Careful drinking those small bottled water they leave in the room, those are $3 a bottle. Had a package delivered to the hotel and they charged me $7 for them to receive it and for me to pick it up at the lobby. That is 2x as much as I paid for shipping it to Miami. A good thing the air we breath was free or.... Bed and pillows, […] so uncomfortable. I haven't been so glad to get home to get a good night sleep after 5 nights of sleepless night due to uncomfortable bed. The air conditioner never works. The room never got cold. Has been a 5 sweaty nights for us. The room was small. Hardly any space to turn around. For a $500 a night hotel, we expected more. No fridge. Had a small coffee maker but supplied us decaff. I guess they ran out of real coffee or they want us to go to the lobby and purchase the $5 a cup coffee. Paid parking, paid wi-fi, if you have plenty of money to waste, go stay with them. Read moreGenuine Hotels.com guest review
"happy new year 2015 biscayne bay miami"
we had a really nice time. the wheather was great,the hotel was clean,and the food was good'Genuine Hotels.com guest review
"Fun in the Sun !"
Had a great stay. Kind and friendly staff . Would definately stay again.Genuine Hotels.com guest review
"Great customer service"
Very relaxingGenuine Hotels.com guest review
"3 day get away"
i have stayed here one other time and love everything about the hotel besides the $30 a day valet parking, however parking and valet attendants are very good and helpful. rooms are nice and spacious awesome views and good food. we asked for a fridge for the room which was brought right away however fridge looked like it was 10 yrs old and had feel down […] 10 flights of stairs, however it worked fine just would look better in rooms if they were in better condition. this trip was in between Christmas and New Years and the hotel was decorated very nicely great stay Read moreGenuine Hotels.com guest review
Excellent.! Nice view to biscayne bay. Room was very clean and confortable.Genuine Hotels.com guest review
"Not a top hotel"
We came to Miami for 3 days. It was awful coming back to the room after an entire day out and not having a clean room. On top of that, they knocked on our door the following morning at 7am for room service we did not request.Genuine Hotels.com guest review
"Great hotel on the bay... no beach access though!"
Hotel is great, and the staff is friendly and courteous. They even gave us free internet access due to holidays. The pool is amazing :-), however, there is no beach access. The restaurant is a downright disappointment. Our breakfast quality was less than okay. The bread was stale, and omelette was horrible. Plus, when we brought take-out and asked […] for silverware, the hotel wanted to charge us for delivering silverware to our room. I had to personally go to the restaurant and ask for silverware. Overall, a pleasant experience - just don't eat at the hotel restaurant! Read moreGenuine Hotels.com guest review
The staff was very courteous and welcoming. Assisted with whatever your needs were and were always friendly.Genuine Hotels.com guest review
"Would ONLY stay here to board cruise ships"
This hotel is fine if you need to get to the ships early in the morning but I had a really annoying stay. The charged my credit card FOUR times so I had an $1100 hold on the card for an entire week. They told me that they would fix it, but they didn't. It took me calling my CC company three times which is incredibly frustrating to be charged $1100 for […] a ONE NIGHT STAY. The room service food and food in the restaurant was awful. The room was quiet so I got sleep but other than that this is definitely not a hotel to stay at if you're vacationing in Miami only if you have a QUICK business overnight for the cruise ships. Read moreGenuine Hotels.com guest review
"Great Birthday Weekend"
this hotel exceeded our expectations and was surrounded by local transportation....we decided to have a little adventure in our lives and to get to this hotel we decided to take the tri-rail from west palm beach downtown the metro rail and then to the metro mover that brought us a very short walk to this hotel... When we got there we checked in immediately […] and treated us like we were wealthy even though we are just your average Joe....they didn't have the room we would have like to have but the next day I saw a girl named Sharisaa at the front desk and she was able to move us to a much better room!!! Hats off to Marriott and your splendid employees that make the hotel what it should be!!!!! Read moreGenuine Hotels.com guest review
"Great place to stay"
Great and great. The area around the hotel is great with nice restaurants within walking distance, and there is a free shuttle that takes you around the area which is convenient. Nice place to stay with a great view of Biscayne Bay. Other than the Parking Garage entrance which isn't the most appealing, it is a super place to stay.Genuine Hotels.com guest review
"Nice and very convenient location"
Had a comfortable stay, with the metro mover conveniently located. We walked to the next island using the Venetian bridgeGenuine Expedia guest review
Nice hotel close to cruise event and Port of Miami.Genuine Expedia guest review
"Great overall stay"
Excellent stay from check-in to check-out. Friendly people, great service, fantastic view and a relatively updated and very clean room. Would highly recommend.Genuine Hotels.com guest review
"Oprah's Life you want weekend"
Me and my friends had a great stay. The staff was impeccable from check-in to check-out! The rooms were comfortable and spacious enough The view from our 15th floor was great! I believe this was the first time in the many hotels I've stayed in, that I experience such a view. Every space we visited in the hotel, everybody was was so very nice and approachable, […] and helpful. The food at the Catch restaurant, where we dined was delicious. Read moreGenuine Expedia guest review
"Worst Marriott Experience Ever"
booked this hotel for a girls weekend. We had tickets for Oprahs tour and the location was good as far as proximity to the arena. I am a long time Marriott girl- but this weekend really changed my mind. We were there to learn from Oprah about tools for living our best life and this hotel really put us to the test. Room service was shoddy and 25 mins […] late- follow up calls to get ETA resulted in this response - "we are behind but let us know IF you do get it!" then it arrived with missing items. Dinner intge hotel restaurant went exactly the same way. Got stuck in the parking garage and missed our dinner reservations at the restaurant we had been so looking forward to celebrating 2 friends birthdays at- the gate arm was locked - we had to wait for a maintenance repairman to arrive with a toolbox - a line of cars waiting to exit. Wake up call came 22 mins early. Request for extra towels took so long we all fell asleep waiting for arrival - made follow up call for that too. No sleep 2nd night because AC intake began a jolting "clanging" noise in the middle of the night. We decided to tough it out rather than attempt to call and report it. Why waste our time? top to bottom this was a terrible stay which put a real damper on an otherwise celebratory and fun weekend. My other friends have convinced me to switch my loyalty to their brands- Hyatt and Hilton. I cannot imagine that Marriott corporate would want their hotels run in such a poor manner. They were short staffed from valet (had to go on to get my own luggage cart) to the front desk to the restaurant and room service. This was the official hotel of Oprahs tour stop on Miami. And, this hotel is adjacent to the port of Miami - one could imagine the hotel is equipped to handle large crowds. Super disappointing stay. Upon checkout when calling for be luggage cart, I was asked howy stay was- I was exhausted and exasperated and hadn't planned on complaining but the words - horrible stay jumped out of my mouth. The hotel c Read moreGenuine Hotels.com guest review
"Very good location."
I add $30 per night for change city view room to bay view room. I was glad I did it. The room face to beautiful Miami harbor. Could see sunrise from window of room. Shops and restaurants just next hotel's door. Tony Chen's Chinese restaurant has very good Chinese food. Ziff Ballet and Opera house 10 minutes walk. Walk along Bay shore can lead you to […] museum and park and bayside .Hotel's location is perfect. Room is big and staff are friendly. Bed is comfortable. Hope I can stay there again. Read moreGenuine Hotels.com guest review
Will be staying there again.Genuine Hotels.com guest review
GoodGenuine Hotels.com guest review
ExcelentGenuine Hotels.com guest review
"Close to American Airlines Arena"
I was very disappointed because I didn't get what I asked for. I paid a lot of money for a 2 double and a roll away bed, instead I got a little room with a king size bed. A week before, I contacted the hotel and talked to someone to make sure I was getting what I asked for, but when I went to register I was surprised that they change everything. I also […] was very disappointed that I had to pay for breakfast, when I went in the morning to eat my breakfast someone told me that I hadn't pay for breakfast which makes me feel embarrassed in front of the people. The last day, I went to eat my breakfast and a lady brought me a bill telling me that I had to pay for my breakfast knowing that it was already included on the reservation, I explained again that It was already paid for, but then another employee came to tell me that I had to pay for the breakfast. I looked in my phone and finally I got the email when I booked through Expedia. I showed them my email and they finally believed me that I had already paid for the breakfast! Mad chaos. Read moreGenuine Expedia guest review
"A gem in the Bay"
One of my Favorites in the area. Looking forward seeing the lobby finished.Genuine Hotels.com guest review
"No good good service"
The hotel was nice but lake of a quality restraints was the issueGenuine Expedia guest review
This hotel is awesome. The customer service that I received was excellent. It was very close, walking distance to my destination which I was so happy about. I was on the 24th floor and the view out of my balcony was great. I would stay here once again. I highly recommend.Genuine Hotels.com guest review
I love this hotel. Exellectent serviceGenuine Hotels.com guest review
Amazing......Miami luxary at a great rate. The views were amazing, the location was centralized, and the hotel was lavish.Genuine Hotels.com guest review
Enjoyed my stay at Marriott.The staff was very helpful and kind. Latasha was great.Such a wonderful person.i would just suggest cleaning the carpet very often to keep it smelling fresh. would absolutely stay at Marriott again.The location was very convenient.Genuine Hotels.com guest review
"It was alright"
Front desk and bell staff great. Room service alright. Valet completely indifferent. The hotel serves cruise ships and airline staff. In that sense it is kind of cheap party central. When I got there on a Sunday evening the noise was horrendous. Options for eating within walking distance not good. The surrounding properties and mall were horrible. The […] whole place, rooms included, needs help and renovation. That's why it was relatively inexpensive I suppose. I'd go back. Read moreGenuine Hotels.com guest review
"Great hotel to close bay and beach"
Excellent hotel with a good bay view. The room service was great and I really enjoyed my stay.....Genuine Expedia guest review
"Comfortable hotel for an overnight."
Just a short one night stay. It appeared that some nice renovation work had been completed. We were on family business, not fun and games.Genuine Expedia guest review
"Great get a way."
Stay was great.Genuine Hotels.com guest review
I like the hotel and most of the staff was really great. The only issue I have is the shuttle to S Beach. One of he main reasons i chose to stay here and not on S Beach was because of the shuttle. However if you don't reserve space super fast on the list for the shuttle, you just have to take a cab. an entire hotel and only 15 spots for each time sounds […] pretty ridiculous to me. Read moreGenuine Expedia guest review
ITS MY FAVORITE!!!! VERY NEAR TO ANYPLACE IN MIAMI....SO CENTRIC AND SAFE WITH HILLARIOUS VIEW OF BISCAYNE BAY....Genuine Expedia guest review
At 8am on Sunday morning a chipping hammer started hammering my walls, at least thats how it felt after a late night out in Miami Beach. They offered a $50 credit for the night which I took with the condition that the construction was going to stop. It did after 10 more minutes. That same night a paper was left under the door. It was informing an AC […] maintenance of the entire building. "NO AC starting at 8am" and that it was going to last 3- 5hrs. They were offering an insulting complimentary bottle of water for the trouble. I complained and the $90 some parking charges I had were taken off. Conclusion: I would still stay at a Marriott because they tried to make up for the trouble and in my book, they did. Read moreGenuine Expedia guest review
"Room was hot"
Overall experience was just ok. The room was always just cool and not comfortable to sleep in the night. Could not use the cover at all and was still hot. One day that took off the ac in the morning for about 5 hrs and that was really uncomfortable. Their compensation for that was a free bottle of water.Genuine Expedia guest review
Friendly staff. If you go expecting shuttle, forget is 7 DSL per person so is better to just take a taxi.Genuine Expedia guest review
Just the AC don't work wellGenuine Hotels.com guest review
"Nice, clean, hotel near the airport"
Whether this is your first time in Miami or you are frequent visitor, this is the hotel to come. Staff was friendly and professional. They are eager to welcome you once you enter the hotel. I absolutely hate sleeping in hotels due to past experiences but this hotel is very clean. Plus, hands down this has the best view of Miami and the bay! I will definitely […] come back to this hotel when I come back to Miami. The only negative thing I can say about this place is that the price for parking is absolutely ridiculous. Read moreGenuine Hotels.com guest review
"Beautiful stay before cruise."
My family stayed overnight before our cruise the next day. We had a very comfortable room overlooking the dock. The view was breath taking. The room was very clean. The staff very accommodating. The next time I go to Miami, I will stay there againGenuine Expedia guest review
"Great hotel near the port."
We disembarked from a cruise early and was so pleasantly surprised that our room was ready. That was worth the price in gold. Hotel staff is amazing. The only downfall was the pool area. The DJ on a Friday afternoon was playing the music so loud you could not carry on any conversation, and there were a lot of kids in the pool Several of us asked if […] the music could be turned down and were totally snubbed. I just think the DJ was on an ego trip. Very rude young man. Read moreGenuine Expedia guest review
"Good hotel, nice."
It was a very nice hotel. Room could have been a little nicer, tub did not drain and ceiling was stained. No fridge or microwave, and have to valet for $26 a day. Was pretty convienent to stuff if you have a car. Overall was a good stay for the price. I would not pay more than $200 max for this Hotel period though.Genuine Hotels.com guest review
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