"close to the miami basketball arena"
Overall our stay is excellent. The only thing is the parking space is so limited for a large hotel.Genuine Hotels.com guest review
No room service at 11pm. Even though their information states late service 11pm - 2am. We were told that room service wasn't available during this time of the year (Summer).The view was of the marina, Miami Port authority (Cruise Ships) and Miami Beach skyline.Genuine Hotels.com guest review
"Great Hotel Close to the Bay"
Between 8/3/13 and 8/8/13, I stayed at this hotel for a conference. The conference was also at this hotel. From the moment I arrived, the staff was generously kind and courteous. This was much appreciated after a thrice delayed plane flight. Although my room did not face the bay directly, I could see the bay and marina clearly to my left, the street […] below, and the roadway leading to the local beaches. I was blessed to have stayed in Room 510, which is a spacious enough for two adults. The king-sized bed was cozy and comfortable-no lumps. The bathroom has a nice HGTV appeal. This room was on the same floor as the outdoor pool and sauna. The two fitness facility rooms were on the 5th floor as well. The laundry room is located on the fourth floor facing room 408. All of these areas were well-maintained. The only downside to this room is the slight noise that comes from being near the elevators. You could hear the conversations of those getting on and off. If that does not bother you, this is a great space to be in. I highly recommend dining at Catch Grill & Bar, which is located on the lobby floor behind the elevators. This restaurant has yet to disappoint! I so sorry that I did not get the chef's name. However, the wait staff and bartender, Tadeo, make you feel invited. Try the seafood paella or the chicken quesadilla. They are so good. Read moreGenuine Expedia guest review
very comfortable stay. we could walk to several restaurants in the area.Genuine Expedia guest review
"Excellent view; comfortable beds; polite staff;"
great food and view; very helpful staff for food, directions, safety tips for local travel; very nice stay; highly recommended;Genuine Expedia guest review
The hotel was alot better than we thought. We left another hotel after one night and booked this. We were so glad we did. We arrived at 11 a.m. and asked if we could check in early. In less than an hour, our room was ready. They sent housekeeping to the room immediately so, we could check in. We were even given one of the better rooms with surrounding […] bay windows - AWESOME. All of the staff was helpful and courteous. The amenities were great. They have a free shuttle to South Beach and there is a free trolley bus to Bayside that has restaurants, shops, boat rides, etc. We will definitely be back - looking into planning a family trip!! Read moreGenuine Hotels.com guest review
"Thank you! It was a wonderful experience!"
Thank you! It was a pleasant experience! Mary and Veronica were so helpful! The hotel was clean and staff was exceptionally nice! Excellent hotel!Genuine Hotels.com guest review
"close to everything. The swimming pool is great."
My stay in this hotel was great. The games on the 5th floor offered us a good pass time to our group. I liked the big chase game.Genuine Expedia guest review
We recently stayed at merriott bis syne bay , front counter staff was very nice and professional , overall stay was very goodGenuine Hotels.com guest review
nice hotel.responsive staffGenuine Hotels.com guest review
Internet was included free in room rate but they attempted to charge me for it - had to have the bill corrected. On 2nd day of stay the internet was completely down all evening. Wasted hrs. while they attempted to correct it and were unable to - by then it was too late to think of dinner. Taxi or car required to get to downtown Miami. On 1st night the […] restaurant food was horrible - ordered a salad with FRUIT - consisted of what looked like 1 STRAWBERRY cut in the tiniest pieces. Sent it back and order shrimp on flatbread - very tiny shrimp and dry. Later learned there was a lobby connection to Doubletree next door with multiple restaurants, Shuttle service to South Beach runs very infrequently - $25 taxi ride to get there and vague instructions on where to find the shuttle for the return trip. Read moreGenuine Hotels.com guest review
"exciting trip nice hotel . parking crazy price."
I enjoyed my stay, expected more for newly weds no compliments (extras)Genuine Expedia guest review
"Great location for American Airlines Arena"
The hotel and staff were great. Beautiful hotel and view of the bay was awesome. There is a small mall attached which had great restaurants. We were able to check in early which was great. Stayed here because a friend and I went to Beyonce concert. The distance of the hotel from the American Airlines Arena was perfect. I would definitely stay here again […] if I have some business/pleasure in the downtown Miami area. Read moreGenuine Expedia guest review
I liked the room it was very clean and the bed was so comfortable. It was a Calfornia King so it was huge. The balcony over looked the water. Since we were on vacation we splurged and used the valet at the hotel. It was nice have a cool car returned and no hassle with parking. A bit nosey one night it seems we were next to a night club. But I didn't […] mind as I was on vacation.The hotel staff was very helpful and gave us an early check in when arrived at 7:00 am. We will used this hotel again. I can safely say every time we visit Miami will stay here. Read moreGenuine Expedia guest review
Great hotel with great views. Very clean. Would recommend to fellow travelers.Genuine Hotels.com guest review
Very nice, had a great view. Comfortable and clean. Also a wonderful restaurant next door called Primos. We had a one night stay but went to primos for dinner and met friends for lunch.Genuine Expedia guest review
"4th of July stay after Carnival Cruise."
The stay was nice, but the gentleman at the front desk told my husband and I that we could see the fireworks from our balcony. So, when it was time for the fireworks there was a building right in front of our balcony where the Bayside fireworks were. It was very disappointing, because we had our glass of celebration and was ready to enjoy the festivity. […] Since, it was our first stay we did not know which room to request to see the fireworks; however, it was a lesson learned and they did refund our valet parking for the inconvenience. So, overall it was a great stay, but if you ever go during the 4th of July make sure you have a great view. Read moreGenuine Expedia guest review
"4th of July in Miami"
The Marriott Biscayne is an excellent choice. The location is perfect, right in front of the hotel is a trolley stop serving the Bay area and the Metro Mover is around the corner. The rooms are well appointed and the bed is the best feature by far...wow! so comfortable that is hard to get up... I strongly recommend this hotel as a great option when […] in Miami. Read moreGenuine Expedia guest review
"Nice, close to the beach and any place to visit."
Only one night, but was excellent, easy to get there, The people working there were really help full.Genuine Expedia guest review
"Excellent downtown location"
The hotel is great, the pool not so good.Genuine Hotels.com guest review
"Good quality hotel"
The staff in general was nice, but the concierge was not helpful at all, I ask for the way to go from Miami to Orlando and she just react is no way to go you need to reserve in advance, when is ways to go I find out with out her help. But besides that is great hotel.Genuine Expedia guest review
"only the sun was missing..."
very nice Hotel; i was very satisfied with all the amenities...my only critique is the quality of the towels in the bathroom-they could be at least one step up, otherwise, all goodGenuine Expedia guest review
""Great hotel for a family""
Nice experience at the hotel but the only thing i didnt like was that everytime that we eat at the hote restaurant the waitress or waiter put the tip together with the bill and i dont think that is right.... but overall was a nice vacations.. ThanksGenuine Expedia guest review
We had a wonderful stay there is so much to do in Miami. The location was ideal close to shopping and places of interest. There is also a free trolley that takes you back and forward into the city. We had a very pleasant stay and woul recommend the hotel to all.Genuine Hotels.com guest review
"Fabulous Hotel For Anyones Stay"
I stayed at atleast 6 Marriots in the past. (including Biscayne Bay) Biscayne Bay was the best! The hotel staff were very polite and helpful. I enjoyed the harbour in the rear of the hotel. The mall which connects to the hotel was beautiful. I would return here anytime!!Genuine Expedia guest review
"This was a decent hotel for the price."
The Pool was closed for repairs. The coffee shop in the lobby closed too early.Genuine Expedia guest review
"Great location, poor housekeeping"
This hotel is perfectly located on Biscayne Bay, making it easy to get to downtown Miami for business and hop on a bus for a quick and easy ride to the beach in the afternoon/evening. While some views are better than others, most rooms have nice balconies and at least a partial view of the bay or marina. The staff was friendly, I had no trouble with […] my reservation, and things were mostly what you'd expect from a Marriott property. However, the housekeeping was pretty awful. My daily work was generally completed around 3:00pm so I returned to the hotel around 3:30, only to find my room not serviced. The first day, housekeeping came shortly thereafter. The second day, housekeeping never cleaned my room. I called down to the desk to ask for additional towels (since I'd used mine at the beach) and was told they'd be up shortly, but they never arrived. Upon check-out I was honest about this disappointment and the clerk apologized but did not offer any sort of compensation for the poor service. Read moreGenuine Expedia guest review
great hotel i reccommend it to anyone and everyone.Genuine Hotels.com guest review
We stayed at your hotel for over $200 per night because you advertised a "shuttle" to the Sony Tennis Tournament. Shuttle wasn't available until Wednesday. We spent over $145.00 in taxis and shuttles. Monday night, we waited almost two hours for a taxi to get us back to the hotel. It was horrible! You didn't have a refrigerator in the room, etc. Expected […] a lot more for over $200.00 per night! Will never come back Read moreGenuine Expedia guest review
"not up to Marriott standards"
Called the At your service number 4 times at about midnite to get a blanket before someone answered. When I said I had been calling but no one answered the person very rudely informed me she was alone and it was a big hotel with other people calling too. When we finally got the blanket it was like a rag. The ends were unraveling in the trim was coming […] unsewn, it was not what a quality hotel gives out. There was what looked like dried blood on the bathroom wall. I mentioned it to the maid and when I returned it looked like someone made a half hearted attempt to use bleach but the spots were still there. Room Service trays sat in the hallways overnight and into mid morning making the hallways stink of old food smells. Checked out at 4am to catch a flight. Waited 20 minutes after calling for the bellman and called back, the bellman said they did not get notified the first time. The pool is small and poorly located. Asked for a glass of Sauvignon Blanc and was told they did not have room to store much wine so they only had Chardonnay or Pinot Grigio. On the plus side the valet and restaurant bar staff were very good, especially Tadeo. Read moreGenuine Hotels.com guest review
"family with baby"
generally fine but the baby crib was not clean and the high chair in the restaurant always took a while to bring it.Genuine Hotels.com guest review
"Decent hotel, but not a good value"
Location on Bay is pleasant. Staff is courteous and helpful. Food is average at best. Overall, the hotel feels overpriced for the experience.Genuine Expedia guest review
"Good Location and Price"
Staff at front was not friendly, seemed a bit overworked. AC in room blew right on my head. Pool area is a bit dated.Genuine Expedia guest review
"IF you have to be in downtown Miami"
Everyone would prefer Miami Beach to downtown, but business types need proximity-which is why most stay here (as I had to ) Hotel staff are extremely nice and willing to help. My only complaint is the pay to access the web from your room. At the rates we pay, it ought to be comp'd. Otherwise nice pool layout. My room had a nice patio with a sliver view […] of the water. Nice to see it, since you are in Miami! Room service food was good- Bar is ok- The staff was the highlight here- very friendly and accomodating. Read moreGenuine Hotels.com guest review
Extraordinary location, great view. The hotel is perfect for family travel.Genuine Expedia guest review
"Great for couple vacation"
Great location, walking distance to American Airline Arena. Loved the water view from the room day and night. Loved gym, pool is little small for swimming. Wishing to have more choices for movies. Overall, it's great and matches on line descriptions. Not disappointed at all for the money.Genuine Expedia guest review
"Great for cruisers"
This is the Hotel of Choice for our family whenever we cruise from Miami. Location is great and Staff is friendly.Genuine Expedia guest review
"Less than average Marriott"
No Internet Service for more than 24 hours. Unfriendly response by staff to this important issueGenuine Expedia guest review
Main lobby very nice, rooms ok. Expensive for what u get. Restaurant workers don't speak English very well, difficult to order. Tips expected for everything...luggage out of taxi, moved 10 feet to bellman, tip again...just give me my luggage already. Ghetto area a block away...not a safe walking area.Genuine Hotels.com guest review
"convenient hotel... But very big......"
nice locationGenuine Hotels.com guest review
"AWESOME hotel for a family."
I received 5 star service here. Wildly exceeded my expectations. Wow!Genuine Expedia guest review
"Good but I expected more"
The hotel was very crowded but I suppose is because of the season. The staff was kind of treating us like we where making them a favor for staying at there hotel but in some kind the service was good. There was one day that my room was left dirty and the rest of the days they just make my bed and left clean towels. I'm a great client of Marriott hotels […] but this one was not that good. Also the parking is way expensive. Read moreGenuine Expedia guest review
The location of this Marriot was perfect for it's proximity to the American Airlines arena and the view of the bay. We had a small balcony off the room. We had a very comfortable king bed. We prepaid for two breakfast which was and average buffet. Matt at check-in & check-out provided us with excellent service.Genuine Hotels.com guest review
"Inferior Services and Dishonesty"
Hotel's in good condition but breakfast service is bad and eve though all the servers did was fetching us orange juice and coffee, and giving us the check, they still try to get us to pay them large amounts of tips by including mandatory tips in the check, even though there are only 2 adults and 1 child in our party, and that our breakfast buffets are […] included in the room charge. Overall feeling of dishonesty and bad culture. Read moreGenuine Expedia guest review
"Hotel room critique"
The ceiling or height of the room was so low that I felt claustrophobic.For some reason I could not change or control the room temp. Self parking spots are very narrow & real difficult to park.Genuine Expedia guest review
"Comfy hotel for short stay."
Friendly and pleasant staff was very comfort for us arrived in midnight. Clean room was the plus. Only wish was that they have a refridgelator in our room. Over all great hotel!Genuine Expedia guest review
"Marriott Christmas Eve"
Being busy with Christmas services at the Cathedral, we spent the night at the Marriott Biscayne Bay. What a wonderful room we were given on the 17th floor! We looked right down on the Cathedral, towards downtown, Port Miami & the beach. I enjoyed the hot tub prior to the 5 PM mass,Genuine Hotels.com guest review
"Walking distance of AA Areana"
It was a positive experience except parking cost but that is common in downtown MiamiGenuine Hotels.com guest review
Great Hotel, great service, wonderful stay.Genuine Hotels.com guest review
"What You'd Want in a Hotel"
This hotel is centrally located with an added convenience of shuttle service to South Beach. The staff is friendly, professional and efficient, going out of their way to answer any questions or provide you with any request you may have. The room was clean with a comfortable bed. The breakfast buffet included an omelet station and a wide variety of choices. […] Although it did have wi-fi capability, the only drawback was the fee for computer access, at 40 cents per minute. I appreciated that there was not a fee for printing out flight boarding passes. I enjoyed my stay and would return again. Read moreGenuine Expedia guest review
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