"Perfect spot to stay downtown."
Went for a Fri,sat,sun weekend. Everything downtown was walkable. Went up and down 16th st which is where the bars and restaurants are. Super clean, nice downtown. Saturday walked to the Pepsi center to see George strait. Sunday only took about 25 minutes to get up into the Rockies. City and hotel very nice and clean. Will do again.Genuine Expedia guest review
"Business and Pleasure Trip"
Marriott was in a good area downtown with lots of places to eat and shop very close by. It was very clean and staff was very friendly. Other than a false fire alarm at midnight it was good stay.Genuine Hotels.com guest review
It was good, except you screwed up my reservation. It was to be for 2 nights not 1. So it was a hassle to do another resertvation. The staff hadnled it ok, once I talked to the right person.Genuine Hotels.com guest review
Very friendly staff - great location - within walking distance to shops and restaurants ! Nice pool and workout facility...Genuine Hotels.com guest review
"Bachelor party part deux"
Fine. Great location etc. no parking. Otherwise great hotel.Genuine Expedia guest review
"St. Paddy's Visit"
We went to a concert at the Pepsi Center and then stayed downtown before the Runnin' of the Green 2014. It was a short walk from the 16th Mall free shuttle. We chose this hotel due to it's price online. It was exactly what we expected. It wasn't a luxury room, but it did have everything that we needed for our short stay in Denver. I liked the HDTV, […] as well as all the media inputs that would come in handy for an extended stay. The bathroom was small however the shower was the perfect size. The bar downstairs seemed busy we returned to our room after the show, and the Starbucks in the lobby was convenient in the morning. I look forward to seeing what their current construction project turns out. We did not park downtown due to extremely high parking costs. I would stay here again due to it's price and overall cleanliness. Read moreGenuine Hotels.com guest review
"its nice to be hear and very cool place."
i experienced a good accomodation from this hotel and i love it so much.Genuine Expedia guest review
"its nice to be hear and very cool place."
i experienced a good accomodation from this hotel and i love it so much.Genuine Expedia guest review
"No customer service"
I made my room purchase for 2 beds. When I get there they can only give me a room with a King size bed. I advised them that my room reservation was for 2 beds as it would be me and the two daughters, that we would not all fit into a king size bed. The gentleman advised me that I guess you shouldn't have gotten it through Expedia and there was ABSOLUTELY […] NOTHING he could do about it. I WILL NEVER STAY THERE AGAIN! Read moreGenuine Expedia guest review
Response by Marriott Denver City Center Thanks for your feedback about the hotel. We would love to make your next stay more positively memorable. It is our goal to meet all of our guests request and I do apologize that we were unable to do this for you. I’ll share your comments with our hotel staff during the next operations meeting so we can better assist our guests in the future. We appreciate your business and hope that we will have the opportunity to serve you in the future and surpass your expectations. Thank you again for your comments; they help us to improve our service every day.
I booked the hotel for a romantic night with my boyfriend. We had been downtown for a pub crawl, and it was in the perfect location. 16th Street mall was only blocks away, as well as some great restaurants. The room was perfect size, and the bed was SO comfy! The pool was a little cold, but other than that, no bad experiences!Genuine Hotels.com guest review
Response by Marriott Denver City Center Glad you liked it. Come back and stay with us again!
"Nice hotel right downtown"
There was a slight issue when we checked in. They only had a room with a King when we asked for two doubles (2 adults and 2 kids). They indicated our Expedia request for two beds came across to them as a suggestion, not a requirement. They were able to get us a room with two beds, but it was the handicapped room so the shower head was low, etc. The […] room was not a spacious as I would have liked, but other than that it was fine. The pool was nice and the breakfast buffet was good, although a bit overpriced. Given the fact that we spent very little time in the room it was definitely OK. Read moreGenuine Expedia guest review
Response by Marriott Denver City Center We appreciate your feedback about your stay with us. Although I’m disappointed your reservation did not come through indicating the room with two beds, I am satisfied with our staff’s response in putting your family in the best case scenario – an ADA room with two beds. I’m thrilled about your feedback regarding the hotel’s Staff Service. We strive to provide the best service possible for our guests. The engineering team consistently audits the rooms for issues like the one you described. Come back and see us again!
While the hotel was near the end of a massive remodel that was inconvenient - the staff was exceptionally delightful, courteous, and accommodating.Genuine Hotels.com guest review
Response by Marriott Denver City Center Thank you for your positive commnets!Our lobby renovation will be done shortly and I encourage you to experience the new lobby .
"Perfect location. Great customer service."
Would definitely come back again. Great place to stay. Close to 16th street.Genuine Expedia guest review
Response by Marriott Denver City Center I'll share your commnets during our next staff meeting! Thank you for your business!
"Close to Cervantes"
Nice hotel and good quality for the price. Only disappointment was the restaurant and food for the price. Would not eat at this hotel again.Genuine Hotels.com guest review
"If you book with web site"
It was horrible, very uncomfortable, and treated different then as if we would have made reservations through hotel. Didnt get newspaper could have a late check out, and the room was way different and way uncomfortable then other rooms.Genuine Hotels.com guest review
Response by Marriott Denver City Center Thanks for your feedback about the hotel. We would love to make your next stay more positively memorable. I’ll share your comments with our hotel staff during the next operations meeting so we can better assist our guests in the future. We are happy to deliver newspaper upon request to all guest rooms. Come see us again soon!
"Great Value and Location"
Loved our stay. Staff was super friendly, the bar has a giant projection screen TV for watching sports, and stayed open past closing time for our group who were watching the Sochi Olympics. Other than the lobby construction, and some street noise from outside street construction, it was a perfect stay and would stay here again.Genuine Hotels.com guest review
Response by Marriott Denver City Center We appreciate your great comments about the hotel. Come back and see us again! Our lobby renovations will be done here in the next couple of days. Steve
"Good location, small rooms"
You can't beat the location. Services, particularly the buffet breakfast, were excellent. The rooma are small, but clean, comfortable, well maintained, and well appointed. I wouldn't try to put a roll-away in them.Genuine Hotels.com guest review
Response by Marriott Denver City Center Thank you for the great comments about the hotel and the great stay you had with us. Come back and see us again! Steve
"Marriott City Center"
I have no idea why the Marriott decided to remodel their lobby during January. The National western and the Broncos playoff run guarantee 100% occupancy during the entire month. You would think they would take that into consideration. Construction made things unsightly, cramped and ugly. Certainly was disappointed at their choice. Have stayed at much […] nicer venues in Denver in the past. For me, average at best.... Read moreGenuine Expedia guest review
"Nice hotel, great location for 16th street mall"
I enjoyed the comfort of the hotel beds. Most staff were very nice. Great amentities. The only bad things were that the waiter in the buffet downstairs at the hotel was a bit rude. My husband ask for a drink and when the waiter came back i remembered that i needed creamer and the waiter said "oh my God" under his breathe as h e walked away, which i […] found very offensive. And the waitress the following morning was a little rude as well. The valet guy was a little agressive about getting a tip as he stood in front of our car door and my husband had to ask him to move so he could close the car door. They charge for wifi and just about everything else at the hotel. They do not have an option for regular parking so u either have to go next door to pay at a parking garage or use their expensive valet. Read moreGenuine Expedia guest review
Response by Marriott Denver City Center Thank you so much for your feedback about our hotel. We take pride in our great hotel location, amenities, and staff. We spend a tremendous amount of time with our Hosts to ensure the guest experience is Excellent. We refer to our hotel staff as Hosts because we want them to treat our guests as if we are hosting them in our own home. With that in mind, your comments specifically relating to our staff is concerning. I thank you for your business and urge you to give us another chance the next time you are in town. Sincerely, Steve Aronson, Director of Sales.
"Decent downtown location"
The rooms were small and a bit outdated but clean and nicely furnished.Genuine Expedia guest review
Response by Marriott Denver City Center We appreciate your business and welcome you back anytime your travels bring you back to Denver!
"Amazing hotel for the price!"
Loved everything about this hotel- friendly staff, nice atmosphere, very clean and comfortable rooms. Great location close to 16th street mall, etc. For the price compared to other hotels we have stayed at in the area I felt this was a great value. Thanks we will be back.Genuine Hotels.com guest review
Response by Marriott Denver City Center We love hearing great comments like that! I'll share your feedback at our next staff meeting.
The location was perfect. Went to Denver for an NBA game. Construction being done on the hotel but there was no issue with noise.Genuine Hotels.com guest review
Response by Marriott Denver City Center Thank you for your business! Come back when our renovations are complete so that you can enjoy a World Class lobby.
Construction in the lobby a bit disruptingGenuine Expedia guest review
It is right next to 16th Street Mall. Very convenient location. Room is clean. I have no any bad thing to say about this hotel.Genuine Hotels.com guest review
"Nicely located close from 16 St mall"
Family of 4; two small of a room with 2 beds. Were in much spacious room in Keystone for over a week and we never felt cramped like here. Fortunately, that was only for one night. Hotel in renovation but really did not bug us. Friendly staff and inexpensive and copious BF; we payed for the 2 adults only and ate for 6! Really good stuff and nice coo […] k. Read moreGenuine Expedia guest review
We were there only one night. The staff was very nice, I would like to especially thank Ida, a house keeper, who stopped what she was doing to go to her storage room and find me an item I needed. The beds were very comfortable and you get plenty of pillows. Really disappointed that the bar closed at 1:00 a.m. on a Saturday night and the bartender was […] rude. If we need to stay in Denver again, we will stay at the Marriott. Read moreGenuine Hotels.com guest review
Response by Marriott Denver City Center Thank you for your business!
Terrible , noisy renovation is going on, restaurants closed,other overcrowded .Genuine Hotels.com guest review
"Friendly and helpful"
When I arrived, I found out that hotels.com had not secured the appointment. The lady at the front desk, took my confirmation email and took good care of me. It was a friendly group of employees and a nice place to stay. Convenient location...I would recommend this hotel to anyone staying in the downtown area.Genuine Hotels.com guest review
Response by Marriott Denver City Center Thank you for your business! We look forward to hosting you again at our hotel.
"very good stay"
great hotel, although the A/C or heater unit was noisy. It did not disturb my sleep though, and overall the room was great.Genuine Hotels.com guest review
"Perfect for 16th st Mall"
Excellent food. I bought the breakfast ahead of time but wasn't sure it processed so i asked the front desk and they told me just tell the waitress. . Usually you get a little coupon.Genuine Hotels.com guest review
When I inquired before I made the reservation, I was told by the front desk, that parking fees were $15.00 per day. When I checked in, I soon found out that parking was $15.00 for up to 5 hours and that it was $32.00 per day for overnight parking. Charging for internet use in the room and the business center seems antiquated. This is the first hotel […] of over a dozen I have stayed in this year, that still charge for use of the internet in the room and business center. Although the room was nice, it was very small for 2 adults, similar class hotel rooms in the area were significantly larger for a comparable price. Read moreGenuine Hotels.com guest review
Everything was very nice. Breakfast bar was awesome. Only grip is there was standing water in the tub, house keeping prob forgot to drain after cleaning it.Genuine Expedia guest review
"Overall rating is 5 stars except parking"
everything is nice sosososo nice, except parking. this hotel dont have parking lots, so you guys have to ballet parking or self parking in private parking lots near that hotel. I think this point is so sucked. However the other things are sooooooooo nice,Genuine Hotels.com guest review
It was a nice hotel, but the rooms were very small for the price, especially the bathroom. The location was great.Genuine Hotels.com guest review
"Great proximity to great restaurants and shops"
We really enjoyed our stay at the Marriott. Queen size rooms are a little smaller than I would have liked. Next time I will request a King size. All of the staff was very helpful not only during our stay but even before we arrived at the hotel.Genuine Hotels.com guest review
"Great Get Away"
Stayed while going to the theater. It was a great experience. The hotel was really busy but you couldn't tell by the great service everyone gave us. Will stay again next time we are in town.Genuine Hotels.com guest review
It was far too expensive for the hotel itself. I understand that it is close to all of the hot spots downtown but it was nothing spectacular. The parking is horrendous. Valet costs $40 and overnight parking any where else costs just about the same. There is no convenience about it what so ever. The lobby of the hotel is nice but everything is so scattered, […] it is hard to find anything. The rooms are pretty old school. They need to be renovated pretty badly to compensate for the $230 it costs a night. Las Vegas hotels don't even cost that much and they are nicer. The one thing that I did really love was the shower. It was hot water and the pressure was wonderful. You usually don't find that in a hotel. Read moreGenuine Hotels.com guest review
"dinner and theatre"
My wife and I had a great time!Genuine Hotels.com guest review
Terribly uncomfortable beds and paper thin walls, heard the next rooms guest sneezing.Genuine Expedia guest review
The staff at this hotel was by far the friendliest I've had in a long while. Great accommodations, outgoing staff, and clean rooms. Had a great stay here and will be back soon.Genuine Hotels.com guest review
Clean, comfortable and within blocks of destination. Would recommend hotel and would stay again in the future.Genuine Hotels.com guest review
"Great stay, great price"
Definitely the best stay in downtown Denver for the best price. Large comfortable room, very great customer service and awesome location.Genuine Hotels.com guest review
The place was clean. There is a store on the main level. Got a 1L coke for less than $2. Other hotels in the area charge $4.50 for 1L bottle of water. Enjoyed the HDTV. Good location!Genuine Hotels.com guest review
The staff was extremely courteous and accommodating.Genuine Expedia guest review
"Nice hotel in center of the city"
We went for a broncos game , it was great. Nice hotel nice accommodationsGenuine Expedia guest review
The hotel was nice and convenient!! Within walking distance to the 16th street mall.Genuine Hotels.com guest review
"Classy & Comfortable"
The staff was very friendly, the room very comfortable, and the hotel very inviting - also located in the heart of downtown, which made it easy to walk to many restaurants, clubs and bars.Genuine Hotels.com guest review
The reason for the three rating on the surrounding neighborhood: I couldn't sleep due to the noise on the street. First, the party goers. Second the drunks and then about three am there was some yelling from the homeless. Not to mention all the sirens. This is something that is out of the control of the hotel. I enjoyed the location of the hotel.Genuine Hotels.com guest review
The hotel was clean beautiful sercice was good ... and perfect location for night life down town Denver ... Walking distance to everythingGenuine Hotels.com guest review
"Overall excited :)"
Wonderful experience the staff is very nice and friendly and the gym good accessories to work with..Genuine Expedia guest review
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