"Great service with small rooms"
Great service and convenient location. Rooms are small and there is no refrigerator/mini bar. No bath fans either.Genuine Hotels.com guest review
Overall the hotel is very nice. The staff is very friendly and helpful! I have two complaints with this hotel. One, the mattress and pillow was uncomfortable. I felt as if I was leaning to one direction and the pillow was just flat. There for I couldn't get any sleep. Second, the pool water was a little cloudy causing my daughters eyes to be all ir […] ritated. Read moreGenuine Expedia guest review
"Lockdown No Downer"
We were there during the "lock down" and the staff was fabulous. They well-understood our situation and went above and beyond; free popcorn, free appetizers and fun at the bar. My children enjoyed thier stay.Genuine Expedia guest review
"Fantastic hotel / Awesome location"
Fantastic hotel. Starbucks in entry lobby. Superior, polite and helpful staff. Super clean. GREAT location. Walking distance to Aquarium, Quincy Market and North End. Would stay there again in a heartbeat.Genuine Expedia guest review
The thing that stands out the most is how friendly and helpful the staff was. The hotel is beautiful and modern. The room was very nice and clean. The valet parking was great and the location is central to the things my family and I wanted to do. The only negative is that a neighbor to our room partied and we were kept awake because we could hear t […] hem. Read moreGenuine Hotels.com guest review
Great location!Friendly staff. Breakfast buffet was very nice. Only negative, pool very small for the size of the hotel.Genuine Expedia guest review
"Great for family and location"
We loved the location of the hotel as we were able to walk everywhere we wanted to go. It was so close to the Freedom trail, markets, Little Italy restaurants, etc. We did not go to the aquarium as we have been to a ton of those on the West Coast so it was not a priority for us this trip, but the aquarium is supposed to be good and is literally right […] next door to the hotel. There is good ice cream right around the corner too! The room was a little smaller than we expected for the price, but it worked out just fine and we would pay that again for the location! Read moreGenuine Expedia guest review
"Boston Long Wharf Marriot"
We had a wonderful time at the Boston Long Wharf Marriott.The hotel was gorgeous , clean and in a great location ! We were within walking distance to Quincy Market as well as the North End! I will definitely come back !Genuine Hotels.com guest review
"Great hotel for weekend trip with our 9 year old"
Our long weekend trip to Boston was more enjoyable with our 9 y-o son because of this great hotel. The location was perfect for a quick meal and accessible to everything we wanted to see/do: Freedom Trail, Aquarium, restaurants. Each hotel staff member was warm, professional and helpful--with the exception of the young female concierge (of all people!). […] On two occasions, we asked simple questions and she was very brief and not very helpful. She should have known to tell us that the USS Constittion was closed on Mondays in the off season when we asked her about the ferry there outside the hotel. No worries though--loved the hotel. Clean, great lobby to hang out in and perfect location. Read moreGenuine Expedia guest review
"Quick Family Trip"
Hotel wasn't able to provide the two double beds booked, but were able to provide a king and fit 2 roll-aways in room. Great location for North End/Faneuil Hall area.Genuine Hotels.com guest review
The food in the hotel was excellent. Service was excellent as well. Our beds were a little uncomfortable, but the rooms were clean and neat. I like being right next to all the attractions and we had a great time. My family enjoyed the pool and I liked having an extensive fitness room. We definitely would stay with the Marriott again.Genuine Hotels.com guest review
"loved it was right next to acquarium"
Didn't care that I had to pay for parking but was able to walk to do most things I wanted or hop on/off tour which was right outside hotel.Genuine Hotels.com guest review
"stones throw from many Boston staples!"
My family and I had a wonderful time, and the staff was very helpful, curteous and polite. Our room was comfortasble, albiet a bit stuffy, and we had a very pleasant experience overall! We would absolutely stay at the Mariott again!Genuine Hotels.com guest review
We only stayed for one night (this time). The staff was very friendly & accomodating. My son asked for a cot in the room and it was there within 5 minutes without an extra charge. My daughter left her teddy bear in the room and realized once we were on the road home. The security dept. immediately sent someone to check the room and called back right […] away and overnighted it to us and did not charge us. The girl that checked us in was friendly and very welcoming. The location is great. Overall a great experience. Read moreGenuine Hotels.com guest review
Very accomodating, beautiful view, location is perfect.Genuine Hotels.com guest review
"Marriot Does Not Dissapoint!"
I am generally always pleased when staying at Marriot properties. The Marriot Long Wharf did not dissapoint. The staff was professions, polite and very helpful. The hotel itself was clean, well maintained and very comfortable. The breakfast buffet (included with our reservation) was terrific! The location was very convenience with many fun activities […] within walking distance and a T Stop 100 yards from the hotel entrance. My only complaint was the price of parking $46 per night (this is quite high even for an urban center). Also, the hotel was quite crowded with kids and it did get quite loud in the halls at night (but this did not disturb us in our room). Overall, this was a wonderful property and a real asset to the Marriot brand! Read moreGenuine Hotels.com guest review
"Helpful staff and comfortable room"
Very helpful staff , comfortable room , and convenient locationGenuine Expedia guest review
"Incredible location. Awful room."
Our room had a terrible draft. So much so that the inside of the window had frozen condensation on it and mildew on the walls. Beds are only full size. A bit hard for two adults to sleep in. Mattresses sagged from age and pillows were worn. End of day, location is great and the staff there to help guide around town to the sites. Management didn't really […] care when we complained about the room though. Wouldn't stay again. Read moreGenuine Hotels.com guest review
"great to stay in Boston"
Always a great stay. This hotel is close to public transportation and a wide variety of places to see and things to do.Genuine Hotels.com guest review
The hotel was clean and the staff was friendly and most efficient. No problems we had a great time,.Genuine Hotels.com guest review
"Easy to get everywhere..safe"
Everyone at Hotel extremely friendly,helpful,and accmmodating.Only complaint noisy late nighters in the hallways...2pm.Genuine Hotels.com guest review
We had a previous bad experience with noise that apparently was uncommon. We decided to try again since the location is fantastic and since we got such a quick response from our comment card at the hotel. This time our experience was superb. Check-in was easy, room was clean and we enjoyed our view of the park. A 15 minute walk to the Celtics game, […] next door to the aquarium and across the street from Faneuil Hall. Great staff, great location, nice pool area and fitness center! Definitely will return!!! Read moreGenuine Expedia guest review
I picked this hotel because of the great location but was really disappointed with the room. When we arrived we were given a room that smelled so badly of old stale smoke that we could not stay in it. They quickly gave us a new room but it was old with water damage in the bathroom. The pool was really small and the hot tub was TINY and really shallow. This […] hotel was just OK and really not worth the premium rates they get because of the location. Don't forget to ADD $45 per night just to park your car and the $30.00 per night for the City of Boston room tax! Total rip off! BG Read moreGenuine Expedia guest review
"Noisey but nice"
Overall everything was excellednt inclduing gym , pool and morning breakfast. There was only oone negative-noise. In the evening till well after 11 pm children/ teenagers were yelling at the elevators and due to atrium of building the noise carried up... we werenear the elevators. I wasn't expecting the noise level at a top rated hotel.Genuine Hotels.com guest review
"Will look elsewhere on our next rip to Boston."
Shouldn't have been surprised but it was $46 to park outside and when I went to leave they tossed me my keys and I went out to a snow covered vechicle that was double parked so I had to go back and wait for them to come move the other vechicle. We had a charge we disputed and they said the manager would call us back. After an hour and a half, we called […] back again and then 15 minutes later they called to say the manager was too busy to talk to us. The room was average with a stale smell and no vent fan in the bathroom so after showering everything was soaking wet with condensation, Average to below average motel. Decent location but you know how if you are treated poorly it taints the whole experience. My family jointly gives it a big thumbs down and when looking for another stay in Boston, we will look elsewhere next time. Read moreGenuine Expedia guest review
"Great hotel - perfect location!"
Short walk to the North End, Quincy Market and Fanueil Hall and the Aquarium. Entrance to the T is right in front of the hotel to easily get you anywhere in Boston. Hotel is clean, reasonably priced and offers great service. We stay here every time we visit Boston.Genuine Expedia guest review
Great location . Views were wonderful, rooms clean. Only bad experience was someone charged a bar bill from the hotel to our room number. This should not happen as we had to wait until the slip was found to verify it was not our signature @ checkout.Genuine Hotels.com guest review
"Really nice hotel in a great location"
We stayed for one night during the December school vacation and we got a very reasonable rate. The hotel staff was very courteous and accommodating. It's in a fantastic location on the waterfront... right across from Quincy Market, the Aquarium is right next door and it's just around the corner from the North End. Unfortunately it was raining when we […] checked in and quite cold the next day so we were not able to really take in the sights. The food at the hotel restaurant, "The Waterline" was very good and somewhat reasonable priced for a 4 star class, although I though the menu options were a bit limited. The room itself was kind of small but it was nice, clean and in good condition. We had a nice view of the city. The indoor pool as small but well maintained and the setting was nice. We had to pay $46 to park our car overnight, which seemed excessive, however, that included unlimited "in/out" service and they allow you to leave the car until 6pm on check-out day. And that is about the going rate for hotel parking in Boston. All in all this is a great hotel but I would expect nothing less from a 4 star of hotel and the typical nightly room rate. Read moreGenuine Hotels.com guest review
"Boston Christmas Trip"
The hotel is wonderful and the location is very convenient. However, the weekend we were there, the main escalator was not functioning which made it somewhat inconvenient to check in and out. We will stay there on our next visit.Genuine Expedia guest review
Could not have been better.......loved staying here and will certainly do so again - every chance we get!Genuine Hotels.com guest review
"Great for girls night out"
Great for a girls night out. Gorgeous decor, extremely clean and comfortable. Perfectly located between north end and Quincy marketGenuine Expedia guest review
Disappointed that in this day and age they still charge for wi-fi service; $13.00 a day is ridiculous.Genuine Expedia guest review
"will definitely always use this Boston hotel"
nice rooms. perfect pool. good fitness area. had 4 kids (younger than 10) and although not a "family hotel" per se, it was great for a big family.Genuine Expedia guest review
"Nice hotel with great location"
Comfortable accomodations with an excellent location for accessing tourist attractions.Genuine Expedia guest review
"Great Location - within walking distance to most"
Hotel is located in the perfect location for exploring Boston. Close to airport, T stops, Quincy Market and North End. Only drawback is that room feels small. Double beds are comfy but small, bathroom is cramped.Genuine Hotels.com guest review
"Family stay in Boston"
Very nice stay ... Easily get a roll away and for free. Breakfast was included and delicious ! Marriott style !! Great!Genuine Expedia guest review
Great location...great hotel...wonderful service....Genuine Expedia guest review
I was charged for WI-FI when my daughter turned on her computer for literally 12 seconds, there was NO notice of charges or anything. When I questioned the woman at the front desk she was VERY RUDE and basically said too bad! It was a non smoking room and the pillows smelled like smoke, I asked room service for extra towels and she acted like I was […] outting her out of her way! I was disappointed in the service of these folks and the fact that I was charged for the internet which was literally 12 seconds! Read moreGenuine Hotels.com guest review
Excellent location! Convenient to all major sites. Was not happy with the double beds..too small but no other option available for 3 people.Genuine Hotels.com guest review
"Great location for touring"
This hotel has the Marriott standard level of amenities and cleanliness, which all pretty good, but the standout feature is its location smack in the middle of 90% of the tourist attractions in downtown Boston. Having everything you want to do within easy walking distance goes quite a ways toward making up for the pricey rates. Also, there's T stop […] directly outside only two stops from the airport on the blue line. Super convenient. Read moreGenuine Hotels.com guest review
"great weekend getaway for anyone"
very comfortable ,spacious room,great location, walk to all attractions, nice swimming pool/deck,gym,pricey but worth itGenuine Expedia guest review
The staff was very gracious and accommodating. Our only complaint was that you could hear many noises from rooms above and next to you as well as noises in the hallway.Genuine Hotels.com guest review
"Weekend Trip to Boston"
Great hotel in a wonderful location with convenient distance to walk to shopping and restaurants as well as the mass transit.Genuine Expedia guest review
"Football game in Boston"
The hotel was well managed. The food was superb. The staff was beyond terrific!!!Genuine Expedia guest review
"My favorite hotel in Boston!"
I used to live in the North End, so this hotel is perfectly located in my opinion...walk to the North End for dinner, spend the day walking the Freedom Trail and visiting the Fanuel Hall area, the T stop is outside the hotel, so your options are endless. The hotel itself has lovely rooms w/ comfy beds. The staff was always there to greet you as you […] returned. I have always loved this hotel. Read moreGenuine Hotels.com guest review
"My new favorite"
Our family spent three nights and will stay here everytime we come back to Boston.We have stayed at other hotels in the area but this is our new favorite. The location can't be beat. Great city and harbor views. Shopping, parks,bars, ferries, restaurants, coffee, aquarium are all right outside your door. T stops right in front of the hotel. The staff […] was great and the hotel was very family friendly ( we were traveling with our three kids all age three or under). Breakfast buffet at the Waterline restaurant in the hotel was delicious. Only downside... free wifi is only in the lobby, not in your room, we found this out the hard way after logging in from our room and getting charged. Read moreGenuine Hotels.com guest review
"close to the historic district nice harbor views"
I have stayed in this hotel a number of times over the last several years. The quality of everything has always been excellent. The most comfortable hotel bed i have ever slept in! I would not hesitate to returnGenuine Hotels.com guest review
"Great for a quick getaway"
I was able to check in early, Got a room with a wonderful view. The front desk staff very friendly!Genuine Expedia guest review
excellently located hotel. excellent cleaning and social areas. staff who greeted us on the first day was a bit rude, but later was excellent. the only thing I dislike is that if hereby reserves my hoteles.com earn no points in your HHonnors memberships or MarriottGenuine Hotels.com guest review
"What a wonderful hotel!!!"
What a great hotel and location. Close to the subway, and harber. The staff was excellent and the food was wonderful. This hotel as my top rating of 5 stars.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )