great experience!Genuine Hotels.com guest review
"Really dated and shabby"
Slow service, hard to locate rooms, inconvenient locations and crappy foodGenuine Expedia guest review
"Below standards to past Disney Hotel experiences ."
Lower tier hotel...promoted as moderate but not so! Unfortunately - did not fare well vs. past experiences (from accommodation perspective - room).... other Disney Hotels such as Pop Century, etc. seemed better for price range. Personnel was very nice ...Disney Style...Transportation was ideal!Genuine Hotels.com guest review
We had a great first experience with the Caribbean Beach Resort. Our room was clean and well maintained. Housekeeping restocked our toiletries (towels/shampoo) daily - we never had to call for anything during our 8-night stay. We had a working frig, hairdryer, iron/board, and coffee maker (though we only used the frig). Yes, the resort itself is on […] a huge property. We were in "Aruba" so it was a 5-10min walk to the main building, but coming from MN where it's been so cold, we LOVED being able to be outside walking each day - even our 8 and 5yr olds. They loved the main pool with the slides. There are poolside games for the kids and each night, there was a movie that played on a big screen near the pool area. The food court had a variety of different foods. The food was mediocre, but it was nice that there were different choices. The bus stop was about a 3-4min walk for us, but again, walking didn't bother us. The buses came at a timely manner. They say the buses come every 20mins, but the longest we had to wait was 10mins. We loved being able to have access to the buses and not have to worry about rental cars and parking. We just hopped on the bus and were dropped off close to the front gate at each of the Parks. This was our first stay on the WDW property and we found it very pleasant and hassle-free. We had a wonderful experience there and would definitely stay here again! Read moreGenuine Hotels.com guest review
"Not tech friendly."
I loved being close to the attractions and transportation ran continuously.Genuine Expedia guest review
"Short family vacation"
We were looking to get away only for the weekend. We didn't want to go to any of the parks but rather just bunker down at the hotel and relax. Disney's Carribean Beach Resort was awesome! We arrived at noon and the staff allowed us to check in right away. We got one of the pirate rooms where everything was pirate themed! Te room was clean & comfortable. We […] really enjoyed the pool. Spent two full days there participating in the poolside activities, going down the water slides & enjoying drinks from the bar. We will definitely be back! It was perfect! Read moreGenuine Expedia guest review
"Great location, alright accomadations."
great location. rooms were small and dated. it would of been nice to have 2 queen beds instead of double beds. Main pool was nice for kids ( 8 & 10). only one dine in restaurant on property and was only opened at nighttime. would of been nice to have restaurant open for breakfast and lunch instead of having to go to fast food takeout provided or go […] off property. Read moreGenuine Hotels.com guest review
"Close to Epcot"
Quite good. Radio clock did not work. Staff outstanding. No elevators. If second floor is problem. Choose first floor.Genuine Hotels.com guest review
The pirate room was amazing . It is just a hotel room but the decor and upgrades are nice . I did not like the standard rooms at all. They were much older and in need of paint and some updates. The pirate rooms looked Newley remodeled , even the showers were upgraded . And the pools are fabulous for kids . The big pool had 2 water slides .Genuine Hotels.com guest review
"Super Nice Resort"
This is a great place to stay. Very nice rooms with double sinks. Very pretty lake and pools for each village. The clean up could have been a little better though. Trash and towels were not picked up after 24 hours.Genuine Expedia guest review
"Disney resort hotels"
Location and convenience is what you're paying for. We've been staying at Disney resorts for over ten years. The service has slowly gotten worse and worse every year - way understaffed in the café and pool bar. Quality of the food at Disney has gone way down hill as well. Everything is now pre-made, pre-packaged, heat and serve. Gone is the waffle bar, […] omelet station, and fresh juice and coffee... Of course prices continue to rise. Better off stopping at an IHOP on the way to the parks. Read moreGenuine Hotels.com guest review
"Good basic room"
The room I stayed in was 2207 in the Martinique building. Overall the room was clean and a good size. The room could use a little updating, the bathroom was quite small, and the beds for a family of 4 were very small. The grounds are beautiful, the food court had a good variety, the pool area was nice and there were a ton of activities for the kids […] . Read moreGenuine Hotels.com guest review
"Great time, wonderful atmosphere for children!"
We arrived and right at check-in my daughter was greeted with a princess wand (pirate sword for boys). Facilities were very well kept and our room was very clean. My daughter LOVED the pool and 3 slides it provided for entertainment. We will be back :)Genuine Expedia guest review
The hotel staff was excellent in every way. This hotal location was very close to most Disney attractions.Genuine Expedia guest review
Nice property and pools. The rooms need to be updated. The staff was above and beyond helpful and welcoming.Genuine Expedia guest review
"Great 1st Disney experience!"
Love the fact that shuttles pick you up & drop you off from your hotel and bring you to any of the 4 parks, including Downtown Disney. Didn't have to worry about driving. The shuttles would come to the resort every 20 minutes, so convenient! Our hotel room had a funky smell when we first arrived, we were going to switch rooms but decided to see if we […] could coop with it. After day two we didn't notice the smell as much. My husband thought it was the cleaning products they used. Our room was very clean, we stayed at "Jamaica". It's an older hotel, does need some updates. We didn't mind, we were not in the hotel much anyway. Everyone was so friendly. I would walk to port Orleans which was just a short walk over a bridge to get coffee in the morning and even at 6am the staff was smiling and in great moods. They definitely put all effort in to making sure you experience Disney at the greatest. Would stay at this Resort again! Read moreGenuine Expedia guest review
I didn't like the fact that we had to take a bus and sometimes it was a very long ride and extremely cold.Genuine Hotels.com guest review
this is my second time hear, very happy with everything, highly recommend staying hearGenuine Hotels.com guest review
"Moderate room for moderate (Disney) price."
Sprawling grounds characterize this moderate Disney hotel. Make plans well in advance for resort meals or swimming, as the amenities are centrally located and could be quite a walk from your room. Dinner reservations at the Shutters restaurant should be made at least a week in advance. (Peak seasons). The various islands (Jamaica, Barbados) have very […] few amenities, although there is some very limited vending and coin-operated laundry services (cash only) Read moreGenuine Expedia guest review
"Old hotel that has been well-kept"
This is more like a 2-star hotel in terms of having small, older rooms. Things appeared clean and well-maintained, but there is nothing luxurious about this place. The staff is excellent...very helpful. It was cold while we were there and although the pools are heated, they weren't warm enough to be comfortable.Genuine Expedia guest review
"close to Wide world of sports"
excellent. Wish the food choices were broader and a bit healthierGenuine Hotels.com guest review
It overall was a nice stay. The pros are the wonderful views, extremely easy transportation and lightening fast check in and out. The con was that the complex is ENORMOUS and there was a bit of a walk from our room to the main building and the food court. This being said, there is a food court so you can't really complain. There was a smaller pool right […] next to our building, laundry, and a beach with hammocks within feet. It was my husbands birthday the day we checked in, I casually mentioned it when making dinner reservations at the resort restaurant. They had a hand written, personal birthday card and cake for him after we ate and a message left on our room phone from Mickey and Minnie singing Happy Birthday! We would stay again in a heartbeat! Read moreGenuine Hotels.com guest review
"Nice hotel-no complaints"
Excellent staff-nice accommodations. Complimentary shuttles to parks.Genuine Expedia guest review
"Not as expected"
This was not what was expected. It is very, very far from the parks. You have to wait for various shuttles to get anywhere if you did not rent a car. You even have to take a shuttle from the lobby to your compound, and then have to walk far. It also has no elevators! Not so awesome with your luggage. No services close by. Heck, not even a vending machine! […] You are in the middle of no where in these rather awful apartment looking complexes. And not real apartmens, so don't think you will have a kitchen. You still will have to pay for high priced, no-nutrition Disney meals. The one restaurant is really an awful food court. And you have to walk forever to get there. Pay a little more and be at a real hotel near the park. Read moreGenuine Hotels.com guest review
We were only on site for 1.5 days but the price and location of this resort suited us pefectlyGenuine Expedia guest review
"Convenient but not very clean or well maintained"
Good location if you want to be in the thick of Disney World. Shuttle buses always arrived within 10 minutes. Staff was very helpful and friendly. The room and pool area were very worn and not especially clean. We found used towels still on the floor in our room, the bathtub was filthy, an old sock under one of the chairs and food pieces all over the […] rug. YUCK! The room smelled like mold and the air conditioner would not shut off...even in the off position. They were very quick to fix the a/c. Great staff, just not very on top of keeping everything clean. We would not stay there again. Read moreGenuine Hotels.com guest review
"Rooms and facilities"
Never would have booked this hotel had I known we would have needed an internal shuttle bus just to get from the front desk to our room. The rooms were clean but boring and dated. The food service (which you either walk to or have to take a shuttle to) was lousy. While the cold breakfast options were plentiful, the hot food was horrible. McDonalds scrambled […] eggs are better. These were so salty and the bacon so fatty that I threw it all out. Read moreGenuine Expedia guest review
"Get a way for two."
This was a relaxing get a way from the kids and work for the two of us, so we spent a good bit of time at the resort just winding down. We loved the grounds which were beautiful and very well maintained. We took advantage of the cots on the beaches. The pools were great. The main pool had a pirate theme and water slides and the kids seemed to be very […] well entertained. There was a jogging trail around the entire resort so you could take it all in. The rooms were nice enough and very clean. There were places to eat on the resort, but we already had dining plans and never got around to trying the resort food. Read moreGenuine Expedia guest review
"Nice and decent"
The only complain i have is that i would have to take the internal bus for everything...even for breakfast...i can not walk from the cafe to my hotel room.Genuine Expedia guest review
"Disappointment at Disney... not the best!"
The hotel staff was extremely friendly and helpful, however, after having to clean the bathtub drain ourselves at 10:30 at night in order to shower our three kids... I have to say I was disappointed. After complaining to the front desk, we were promised that housekeeping and maintenance would be in the next day to clean. We left the next morning around […] 9 am and housekeeping was next door. When we arrived at 3:30 pm, our room had not been touched! I was highly irritated, because within minutes of getting back with three sweaty kids, housekeeping showed up to clean. Needless to say I exchanged the towels and that was about as much help as we got with the tub. Was offered a different room, but since I knew the drain in this room was clean (thanks to us), I didn't want to switch. So they compensated us for one night's room rate. Staff was great, but hotel was old and poor upkeep. Needs to be overhauled. Read moreGenuine Expedia guest review
"Nice walk around resort."
Had a hard time getting towels, washcloths and toilet paper.Genuine Expedia guest review
"A Disney Hotel"
Overall, this was a positive experience. A Disney property, it provided easy transportation access to everything in Walt Disney World, had basic rooms that were more than adequate, nice pool, and a surprisingly good restaurant.Genuine Expedia guest review
"Will not be my choice next time."
The resort itself really beautiful. Cute, fun theme. Food was good for what it was. Now, the rooms themselves, not so great. Four years ago we stayed at the Port Orleans Riverside, it was VERY clean, and well maintained. These rooms seemed very run down and dingy. Not worth what you are paying for it. We were upgraded to a Pirate themed room free of […] charge and though the kids thought it was cute, I would never have paid the asking price. It is mind blowing to me the prices Disney charges for these sub par rooms. Read moreGenuine Expedia guest review
Upon check-in I felt like I wasn't treated as a "real" Disney guest. The receptionist's attitude changed noticeably when she realized I booked my reservation through Hotels.com and not through Disney. Even though I "booked" a reservation for a king bed I was told that my room would have 2 double beds. After voicing my displeasure about this, I was told […] "sorry, we can't accommodate you. You can cancel your previous reservation and book one now." Really? Sure I'll pay $100 more per night because I didn't really want to save any money by booking through another site. Hmmph. Then, I had to ask for soap and shampoo for the room because there wasn't any when we got to the room. Disney's service has and is going downhill. Read moreGenuine Hotels.com guest review
Wonderful experience would visit again. great pools, convenient transportation to parks, friendly staff, met all of my expectations.Genuine Expedia guest review
"beach resort nice beach bath/room could be better"
Issues with bath tub - shower head lots of water on towels and floor-- beds could be upgraded, refrigerator noisyGenuine Expedia guest review
"Perfect Blend of WDW and Tropical Vacation"
Great room, beautiful surroundings, acceptable food court (Caribbean chicken salad was tasty, pizza uninspired), and pleasant walk option around the "lake." Unfortunately, weather didn't cooperate to take advantage of multiple pools and hammocks. 'Would have enjoyed a hot tub in the drizzle, but the only one was small and uninviting, located near the […] main pool. (That pool, however, looked really fun for kids.) We'd stay there again for the lush foliage and relaxed feel. Read moreGenuine Hotels.com guest review
"Excellent hotel for families."
It was a beautiful experience in one of the best hotel we have had visited, the rooms, the landskiping, and the service were the best, the facililities like the pool, boats in the lake, the food court and the transport to the parks and internal really amazing.Genuine Expedia guest review
"Happy to be Warm!!!"
We were very welcomed and well taken care of, with the exception of our last morning. There was a national cheerleading competition on the same weekend we were there. Those resort/hotel guests that were not part of this larger group, which were scattered at various resorts, were sort of inconvenienced in getting to the airport as we had to wait to load […] the 20+ girls and their luggage, after the time we were to leave for the airport. This meant a 30 minute wait, as well as 30 mins of lost sleep at 4:00 in the morning! Read moreGenuine Expedia guest review
"Very dated room"
Had stayed here back in 1992 and the rooms haven't changed at all. The hotel staff was great , rooms were clean but small and outdated. I would stay somewhere else next time.Genuine Expedia guest review
We had a great stay at Caribbean Beach Resort. The room was very clean and comfortable. The food court is centrally located. There are 5 convenient bus stops around the resort. Close to Epcot and Hollywood Studios. Would recommend this resort and would definitely stay here again on a return trip to Disney.Genuine Hotels.com guest review
"Pretty Hotel, nice mgmt, some inconsistencies"
The check-in process was easy, and I like the new wrist bands that give you room access and park access and room charge all in one. We asked that they move our room from the second floor to the first once we found my wife had problems with the stairs and they were able to do that, though the cot we asked for at check-in time was not re-routed to the […] new room. Similarly, Disney Magical Express did not retrieve our luggage until the next day, and even though that's not the hotel's fault, the front desk told us they send free deodorant for the next morning. Unfortunately, the room staff don't do that, so we bought our own at the canteen and received a credit. Not a big deal, but it wasn't what was initially communicated. The rest of the stay was fine and because of the cot mix-up on the first night, they did not charge us the nightly cot fee for the rest of the stay. The grounds are well maintained, the pools are heated (it does get chilly in January, even in Florida), and the food at the hotel was edible. I did miss the convenience of the monorail, and sometimes the wait for a bus was 15 min, but seeing that the monorail service was down at least once, it may be using busses was for the best. Everyone was very friendly, knowledgeable, and helpful, from the bus drivers to the front desk staff to the cleaning crew. Read moreGenuine Hotels.com guest review
"DVC Disney Spoiled"
We are Disney Vacation Club members and usually stay at DVC properties; however, for this trip, we were arriving late on Sunday night and didn't want to spend points for a short stay. I found DCB on Hotels.com for a great price and decided to stay there. As usual, Disney service was great and the hotel was great; however, we are used to the DVC properties […] and they can't be beat. Pros for this property: great location, great service, clean room, great food, transfer of luggage to other Disney properties (great service). Cons for this property: themed rooms need to be updated - seemed "tired", looooong way to walk to food and store (even though we were close to the bridge leading to area), lot of maintenance being done. Would recommend for anyone wanting to be on Disney property. Read moreGenuine Hotels.com guest review
"Worst location if you don't have a vehicle"
The location was terrible because I had to rely on bus transportation. To get to my conference (which was at the Swan & Dolphin hotels) I had to walk to a bus stop, wait 15 minutes for a bus that would take me to Hollywood Studios, then walk 20 minutes to the Swan hotel, or wait until 8:15 and take a boat, which would get me there by 8:30 but the conference […] started at 7. The staff at the hotel was clueless. I asked 4 different individuals on the best way to reach my destination, and they all gave me different paths. Most of them spoke english, but it was just a very difficult and long week. I won't recommend this hotel, and I'll never stay there again. Read moreGenuine Hotels.com guest review
"One night stay"
check-in very organized. Convenient to park. shuttle service excellent.Genuine Expedia guest review
There was absolutely no soap of any kind in our room. The food in the common dining area was horrible and way over priced.Genuine Hotels.com guest review
"Great location for Disney Parks"
Second time I've stayed there- wish I could have stayed longer- grounds are nice to walk around, pool, sand, and playground for kids. Beautiful lagoon if you don't. Cafe/gift shop has plenty of options for quick food, and it's not bad!Genuine Expedia guest review
"Expected more from a Disney hotel"
My husband and I stayed at this hotel because there were a sale on rooms and we preferred to stay inside the World this trip. The proximity to Downtown Disney and Epcot was good and overall the bus trips did not take very long. The room was just okay. We were hoping to get an upgrade to a pirate room or room with view, but were not offered one. I am […] guessing mostly because Disney wants you to book directly with them. Had I done that, maybe they would have offered, who knows. The rooms were about the same as any non-disney hotel you can find in the area. Bathroom very tiny, but the area with sinks is good size. Bathroom literally toilet and tub..hard to even get dressed in there. Again, nothing special..we paid for the location and the fact it was a Disney hotel. The property is huge and there was quite a hike from our room to where there is food. Parking not a problem at all and the bus stop was right outside our building. Overall, not bad but I don't think would stay here again. There are nicer hotels for the money I paid. Read moreGenuine Hotels.com guest review
"Convenient, meets the need for a place to sleep"
This hotel is fine for a stay at disney. Some of the staff were unexperienced with the registers. The cafeteria food was cafeteria food. But it was fine. We went in January during a cold front so we couldn't use the pools.Genuine Expedia guest review
"Disappointed in the quality for the price"
The room was just OK - clean enough, but did not have a regular full-thickness mattress, it was about 3 inches thick. The resort is catered to theme park guests, but I was there for a conference (along with about 400 other people), and they just treated us like theme park guests. Food court was crowded and like cafeteria food. They also have these annoying […] "magic bands" instead of key cards, bulky and not flattering, and too big to fit in a pocket. Again catering to theme park guests who can use it for theme park admission, but didn't really fit with my professional attire for a conference. No option for a regular key card. I would expect this quality of a motel, not a room that was a couple hundred per night. Read moreGenuine Expedia guest review
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