We had an amazing stay at the Hyatt Regency. It was our anniversary and we decided to stay here. Upon arrival, we checked in with Gabe. He was very friendly. He asked us why we had booked the hotel. My husband and I explained that it was our anniversary. We got our room keys and proceeded to our room (we opted for the city view). I was very impressed. […] The room was large, the bed was comfortable, and the bathroom was nice. Later that night we went to dinner only to come back to the room to find Chardonnay, chocolate covered strawberries, and a card signed by the staff congratulating us on our anniversary! It was such a sweet gesture. Needless to say if we need to stay the night in Dallas again, we will be staying here. Read moreGenuine Hotels.com guest review
IT WAS AMAZING. THANK YOU VERY MUCH. STAFF WERE VERY FRIENDLY. ROOM SERVICE WAS GREAT. VIEW OF DOWNTOWN DALLAS WAS WONDERFUL. WILL BOOK THERE AGAIN MOST DEFINATELY.Genuine Hotels.com guest review
great facility and very friendly staffGenuine Hotels.com guest review
Very friendly staff, well laid out facility, the food for our event was fantastic. A great place to hold an event. Ours had approximately 1200 attendee. I doubt the hotel service could be improved upon.Genuine Hotels.com guest review
"Wedding Getaway Weekend in the "Big D""
It was a beautiful hotel. The room we stayed in was amazingly designed. The staff was very professional, prompt, and courteous. Easy access to the freeway. Close to all must see sights. We enjoyed our stay and will recommend it to everyone we know.Genuine Hotels.com guest review
"fabulous rooms, noisy housekeeping crew & trains"
rooms are fantastic. a little over priced for what they are. I think you are paying for the views of downtown. the side facing downtown has trains running all night, so if this is a romantic trip this is not an issue, it is loud. however, so is housekeeping. so don't expect to sleep in. As early as 8 am opening and slamming doors, yelling housekeeping. […] I wouldn't choose this hotel again. Read moreGenuine Hotels.com guest review
Trip to Dallas for a doctor's appointment. Booked an overnight stay at the Hyatt Regency Hotel. After settling into my room, I unpacked some of my items. One such item was an I-phone charger which I plugged in an outlet. I decided to go out and do some shopping. After being gone for a few hours, I noticed that my phone charger was GONE!!! I was backtracking […] myself thinking that I had misplaced it before reporting to hotel security. I looked all over that room no phone charger to be found, so I called hotel security. They informed me that they came in an confiscated my charger because the previous guest in that room either lost or misplaced their phone charger. I didn't get a call from hotel security informing me that they took it by mistake, it was my call that I actually found out security had it. They apologized for their actions by bringing back my charger and two vouchers for free coffee or soda. REALLY? Checking out the next morning, I explained the situation to the desk clerk. He promised that he would follow-up and decided to refund $26 valet parking fee. That's much better than some vouchers for coffee! I'll be back in October, but I think I'll probably choose another hotel. Read moreGenuine Hotels.com guest review
"Always love it!"
I always stay here. Never disappointed. Staff is wonderful! Rooms and views amazing. Will stay over and over again!!!!Genuine Hotels.com guest review
"good place, pricey parking"
The overall experience was good. Close to downtown (must take public transport to move around) and the grassy knoll, great view and good prices. (Cheapest) Parking lot is far from the hotel and its really expensive for an uncovered, unsecured lot. If you want to hang out in downtown you should have a rental car or use punlic transport. Inside the hotel […] is clean, and the rooms seem to be recently renovated. The hotel restaurants are bland to my taste, and the top floor restaurant was inaccesible. Read moreGenuine Hotels.com guest review
We read several reviews abiut how loud the train was and it turned out to be the elevator. They really are loud. The room was standard size and view was nice. We got a city view room and it was cool. The parking was kind of confusing and the valets were fast always in a hurry-good when you want your car... not so much if you have a question. Overall, […] decent place. Read moreGenuine Hotels.com guest review
"Wonderful and Romantic Stay"
Wonderful atmosphere with beautiful fountains and a great restaurant and bar. The room was extremely comfortable with a gorgeous stand up shower.Genuine Hotels.com guest review
"Great girls weekend!"
Stayed at the hotel for a girls weekend getaway! Very nice hotel, clean, great rates, very convenient to most anything downtown! We had a great time!Genuine Hotels.com guest review
"Nice overnight stay."
Very nice hotel and staff. Pool was too small.Genuine Hotels.com guest review
"Beautiful hotel close to Dallas landmarks"
Loved this hotel. Clean, convenient. Gorgeous city views. Only real drawback-no free Wifi which in this day & age seems ridiculous.Genuine Hotels.com guest review
This hotel has undergone a complete renovation. It is in excellent condition and extremely clean and comfortable. Dallas has sort of grown away from this location which puts it a little (only a little) off the current "beaten patch," but it is an excellent choice and value.Genuine Hotels.com guest review
We were supposed to stay at another hotel and there was a hiccup in the reservation at the other hotel. We went through Hotel.com and they got us into the Hyatt Regincy Dallas. It was a great change in Hotels. It was very nice, clean, and all the staff were super helpful and friendly. Glad we had the hiccup so we could stay here.Genuine Hotels.com guest review
Had to pay $26 for valet, too many other hidden fees, $99 booking turned into $153 for 1 night. Nice place but wouldn't have booked it knowing all feesGenuine Hotels.com guest review
Had the best time with my 5yr old Mason. Everyone was so sweet and wonderful. We can't wait to come back. Mason's ready to eat at the cloud9 in the ball. Was an overall wonderful experience. Thanks, The Kerby FamilyGenuine Hotels.com guest review
"Happy happy happy"
The place was good from the start. Staff met us with smiles and first class service. Thanks to ZheedaGenuine Hotels.com guest review
The hotel was beautiful as well as the rooms. The bed was very comfortable. The construction in the surrounding area was a little bad and the fact that there is no free parking near the hotel was a disappointment but that was the only downfall.Genuine Hotels.com guest review
"Great Family Time"
We loved our stay!Genuine Hotels.com guest review
"Great Overall Experience"
Our stay here was only for one night. We were close to the elevators by choice because we had a room with city view and wanted to be higher, but to our surprise it was not loud at all for us. I did have a bit of a inconvenience with the bathroom door. It was loose and make a lot of noise when closing. Other than that enjoyed our stay. Went to the bar […] for a couple of drinks which were excelent and staff was great. Read moreGenuine Hotels.com guest review
"Cirque du Soleil - MJ Immortal"
GREAT time in the "BIG D". Good location, GREAT hotel! Clean well appointed room. I would love to stay here again and again.Genuine Hotels.com guest review
We really enjoyed our stay! Parking is a bit pricey but we loved it!Genuine Hotels.com guest review
"The Best Hyatt on the planet"
All 5 stars,,, enough saidGenuine Hotels.com guest review
"Home awat from home"
The best value for downtown Dallas. Perfectly located with access to the Trinity Rail, DART and AmTrak. Minutes from Dallas Love Field and walking distance to the West End. This is home away from home with a staff that is respectful and quick to give you attention with kindness and with a sense of urgency. Always maintained property. Ahead of its time […] in design and comfort. No microwave in my room. small frige, electric black out curtains, LED for night lighting with motion detector. Overnight parking garage is the only thing that I would consider over priced. Read moreGenuine Hotels.com guest review
Great location and service.Genuine Hotels.com guest review
Loved it and all the staffGenuine Hotels.com guest review
"anniversary get away"
It was a nice stay only downfall I didn't like about hotel was that it was right next to train station and we heard trains all night long.Genuine Hotels.com guest review
"Close to history and good restaurants."
Within walking distance to many fine restaurants. Beautiful view of the city from our room. Wish we could've spent more time in Dallas as it is a clean and lovely looking city! Hotel room was very modern and clean. Daley Plaza is just a few blocks away.Genuine Hotels.com guest review
On paper this place looks great, we stayed on the 24th floor and had to listen to the elevators all night, quite loud, they sounded like we were staying next to the air port. The air conditioner went out in the middle of the night and they did as much as they could to make that go well. The valet was great, the counter folks were kind and helpful.Genuine Hotels.com guest review
"The Room was Superb!"
The room was wonderful! I would definitely stay again.Genuine Hotels.com guest review
Fun fun. The hotel made us feel at home. That is all.Genuine Expedia guest review
The hotel is well kept, comfortable and convenient to many things in Dallas. Parking is a bit pricey, but I guess that is to be expected for a downtown hotel.Genuine Expedia guest review
Very noisy hotel couldn't sleep with the noise from the train You do Not have anything walking distance from the hotel My experience was poor I will never stay there again Too noisy at 4 am as wellGenuine Expedia guest review
"Ray was awesome!"
Overall the entire staff and hotel were wonderful and what we expected from a Hyatt. However, the above and beyond service of Ray, guest services, bell service, etc... Was exceptional! I was traveling back to Little Rock with my girls after picking them up from camp in the Texas Hill Country. I felt safe and well taken care of by the staff! I highly […] recommend this Hyatt! You can tell the moment you arrive - the staff love their jobs or more importantly love taking care of their guests! Thank you - my girls and I had a wonderful time! Thanks Ray! Read moreGenuine Hotels.com guest review
"Nice Hotel for quick stay!"
Hotel was nice in busy area. Very close to many attractions. Employees were very nice. The lobby was a bit outdated. The room was by an elevater which was kinda noisy. The room was clean. The shower head in restroom was perfect!! It was huge and felt great after a long day. The only thing I didn't like was there was 2 charges to my account I wasn't […] aware of. So please be careful and watch your bank account on what they charge. Read moreGenuine Expedia guest review
Didn't like the fact you pay good money for the hotel and then have to pay $20 a day to park. This should be included.Genuine Hotels.com guest review
Had ants on bed . Manager allowed move to new room and was nice about it.Genuine Hotels.com guest review
stayed here for the 4th of July celebration. However, the Reunion tower was extremely busy, and one staff member was very unfriendly, rude and unprofessional( Thank you to manager who took care of the issue). Other than that great hotel, great location, very friendly staff at check in/check out and everywhere else in the hotel. I would recommend and […] return to this hotel. Read moreGenuine Hotels.com guest review
"Nice hotel at the heart of the city"
Nice view to watch the fire work good view of the city, cool restaurantsGenuine Expedia guest review
"Close to downtown"
Great hotel and a great staff! The rooms were spacious & clean. Very affordable.Genuine Expedia guest review
"Amazing view of downtown Dallas"
I will definitely return to Hyatt Regency Dallas. Valet was fast and efficient. Hotel staff was very friendly, courteous and professional. Room was clean and had an amazing view of downtown Dallas.Genuine Hotels.com guest review
"Beautiful Hotel Downtown Dallas"
This was a great hotel, very beautiful inside, extremely convenient to the freeway. Better plan to pay $26 a day for Valet parking, because self parking is not convenient. The staff was great, very friendly, and helpful. The atmosphere was great with the exception of the music in the open area, which was almost a white noise, and why my overall rating […] was 4. Read moreGenuine Expedia guest review
"Not for everybody"
It must have been me, when I arrived, it took 20 + minutes to get from the driveway entrance to the porte cochere to get a valet. Place was a circus, but I guess they always have events like this. I carried my own luggage since there was no one available to help me. Surprisingly, check in was a breeze. The safe in my room did not function at all, the […] hot water was hit or miss, sometimes just lukewarm. I paid the $14.99 a night for the premium internet, and it was pretty slow. The staff is also hit or miss, some very friendly and helpful, and others are to busy to give any attention to other guests. I previously stayed at the Hyatt Place just outside of the city, it was a much more laid back experience. Read moreGenuine Hotels.com guest review
Great for our family! Pool size was a disappointment though.Genuine Hotels.com guest review
"attending a concert"
The wheelchair accessibility and was very accommodating for my nieceGenuine Hotels.com guest review
"Nice hotel near down town Dallas"
Had a great experience and stay at the Hyatt for a short business trip.Genuine Expedia guest review
"Very nice hotel"
My husband and I liked the hotel. Our room had a spectacular view of downtown Dallas. Our only complaint is the bed hurt both of our backs and we could hear everything outside our room even the elavator. I see why they give out ear plugs. We would stay there again.Genuine Expedia guest review
The hotel was great. It was beautiful and very modern. The rooms had been recently renovated and it showed. The lobby was very clean and attractive and the restaurants and shops on-site were fine. There are only two slight knocks I might have. First, the pool was very small (though my kids still had plenty of fun with it). Second, the city-view room […] was right above the train station, resulting in some loud rumblings and the occasional whistle during the night. If this is a concern, you should ask for a higher floor or a room on the other side of the hotel. I would still highly recommend this property and intend to stay here again. Read moreGenuine Hotels.com guest review
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