I booked the Hyatt Regency for an overnight stay before the Dallas marathon. Location was my main reason for choosing it because it was close to the start line. it ended up being a mini vacation. My friend and I visited all the tourist spots and had a wonderful experience at our hotel. We will be back.Genuine Hotels.com guest review
Went to see Andrea Bocelli at the American Airlines Center. Wonderful experience! Great views of the Metroplex from this hotel and Reunion Tower. cGenuine Hotels.com guest review
The staff of the hotel was courteous from the front desk to the maintenance man that came to the room to prop up mattress for my friend who suffers from asthma. However, the bathtub was not clean (had hair) and the coffee cup had mildew in it. The valet parking run over my cark key, so the shell of it was unrecognizable. They tried to cover damage with […] a 'leather' shell that did not belong to me. They agreed to pay for a new one after much discussion. The hotel refunded the valet charges. There is a lot of construction in the hotel. Getting to the hotel is tricky since is an inconvenient location if you try to attend AA Center. Read moreGenuine Hotels.com guest review
They were replacing the escalators during my stay. A little noisy and chaotic in the lobby area.The hotel staff was cordial and friendly and did everything they could.Genuine Hotels.com guest review
"Cowboys Thanksgiving day game"
Staff was very friendly! I would definitely stay there again!Genuine Hotels.com guest review
It was ok at first but then when we got to the elevators there were only 6 and that weekend there was a youth rally so we had to wait almost 30 min for an elevator. Then when we were searching for things to do there was nothing close to the hotel we had to drive a ways to do anything. I do have to say that the bartenders were awesome. I went to take […] a shower the next morning and the shower head was busted so there was water spraying all over the bathroom and if you weren't careful the toilet would keep running really loud. Also be warned if you get the city view it's right next to the train tracks however the hotel was kind enough to leave ear plugs on the night stand. Read moreGenuine Hotels.com guest review
Perfect location for city walking distance to everything, city rich w history.Genuine Hotels.com guest review
Unexpectedly we had a friend who is not always the most gracious of guests stay at the hotel as well. She was not always kind to the staff, but no matter what she said or did the ENTIRE staff non stop treated us amazingly. I was embarrassed to say I knew our travel companion, but thank you for treating us like royalty even when not everyone in our group […] deserved it. You're entire staff was very classy, and attentive, and so unbelievably friendly. We were only planning on staying one night but ended up staying three because we just didnt want to leave. I hadn't seen my husband in months, as he is on active duty at Sheppard AFB. Thank you, thank you, thank you for such a wonderful Thanksgiving in Dallas. We will never forget it. I already have told family to stay with you in May on spring break. Ill never forget our second honeymoom basically to Dallas! Read moreGenuine Hotels.com guest review
Excellent hotel. West End is dead.Genuine Hotels.com guest review
"Nice, modern, spacious - recommended in dwntwn D"
nice hotel - clean, modern, spacious, friendly staff. Used the kiosk for self-checkin, but wanted a higher floor. Staff was very accommodating to find another room higher up away from noise of large group/conference attendees.Genuine Hotels.com guest review
"Hyatt Reunion: November 27th - November 30th"
The hotel was beautiful, but there was a very large group of children that made our stay absolutely horrible. They were given a "quiet time" of midnight (which I believe is way too late), that they did not adhere to. They knocked on doors, ran up & down hallways, screamed, pushed all elevator buttons, etc well into the night for 2 days. Although the […] staff attempted to control the situation, it was obviously out of there league. Other than that, the stay was adquate & the location was good. Read moreGenuine Hotels.com guest review
"Nice room great price"
I enjoyed my stay. My only complaint is the long wait time for elevators.. The view was excellent and room service was great.Genuine Hotels.com guest review
Me and my husband enjoyed the stay the only thing we did not like was the convention they had for the kids. Not only were we treated as the kids it felt like we had a curfew as well.many another time if we stayed it will be better.Genuine Hotels.com guest review
"Highly recommend this hotel"
Hotel was beautiful and staff was very friendly and helpful!Genuine Hotels.com guest review
The staff and service was top notch. Breakfast at the Cafe was so Great!Genuine Hotels.com guest review
There was a conference the same time we stayed. Too many young kids running up and down the halls, yelling, knocking on doors, unable to get any sleep at all. Room next to us started blasting music at 7:45am on a Saturday. May stay again, only if no conference is scheduled at same time. Not worth the $$$ spent for a frustrating night of no sleep.Genuine Hotels.com guest review
A wonderful Thanksgiving Holiday getaway. We took the train to Dallas and walked underground to the hotel and we had a very relaxing holiday.Genuine Hotels.com guest review
"It is a must....."
Has to be one of my favorite hotels to stay at when I am in Dallas. I really didn't care for the confusing means of getting to the hotel due construction. But always looked forward to the return every night I did stay. Had a great view of the city thanks to Gab at the front desk very helpful. If you ever get a chance to stay at this hotel it is a m […] ust. Read moreGenuine Hotels.com guest review
Hotel is under construction. Noise was heard even on Sunday morning.Genuine Hotels.com guest review
The staff and the room were outstandingGenuine Hotels.com guest review
"Enjoyed our stay but hungry"
Very good service, under renovation and was not told about it. Restaurants not open during the day. Nothing to eat...Genuine Hotels.com guest review
"Nice view to Dallas city."
I love this place, it was my first time the staff are really nice, the hotel is clean I love it..Genuine Expedia guest review
"Great but poor valet service"
The hotel and the staff are great but the valet service was not good at all.Genuine Expedia guest review
it is very good location for downtown Dallas.Genuine Hotels.com guest review
Very nice! Needs a full mirror in room. The Bistro was excellent.Genuine Expedia guest review
This hotel was very modern and very beautiful. The food was delicious and all of the staff were very friendly. Out of all of my hotel stays this one was the best.Genuine Expedia guest review
"Nice hotel in the heart of downtown Dallas."
The hotel was very nice with a warm staff. The 560 restaurant adjacent to the hotel was a great experience to see Dallas surroundings while you eat. I would strongly recommend the Hyatt Recency Hotel.Genuine Expedia guest review
"Nice hotel. Bell Hop not so great!"
Hotel was great. Had one major issue. We left our bags with the bell hop. They told us it would take 5 minutes to come up to the room. After 30 minutes I called to see where our luggage was and was told it was on its way. I waited another 30 minutes and then went down stairs to speak with them myself. At that point they told me if it was not downstairs […] and not in my room then they don't know where it is. I was very upset. My wedding dress was on the cart. All I could do was cry. I then went back to the room to find it was still not there. I again went down stairs and they called and looked every where for me which was nice. After about an hour and a half the bags were found and brought to the room. Besides that the room was super nice, the view was awesome. The food was very good and we had a great time Read moreGenuine Hotels.com guest review
We loved all the little extras including lighting. Only problem was bathroom door would not lock. Hotel was great and we would stay there again.Genuine Hotels.com guest review
"Loved the Hyatt Regency"
Great staff in a great location. Breakfast at the restaurant was fabilous. Our room was by the elevator so it was a bit noisy. The earplugs by the bed should have been a hint.Genuine Hotels.com guest review
"Very nice downtown hotel"
The hotel was very nice and clean everybody was nice and helpful except for the guy at the front desk who left us waiting to check in while he talked on the phone.. We had to wait for another person to come available then move over to her..Genuine Hotels.com guest review
"Nice hotel with easy access"
The hotel staff was outstanding. I was able to check in early without any issue at all, and the check in staff offered me a selection of rooms to choose from. She even suggested some local attractions to see. The room was very nice and modern, with an amazing view of the city. It was a perfect way to spend a romantic evening. The breakfast the next […] morning was outstanding, and the valet service was very prompt. The only issue I had was that the room phone didn't work the first time I tried to call down for my car, but it was fixed by the time I returned that evening after I let them know about the problem. I will definitely be staying there the next time Im in Dallas. Read moreGenuine Expedia guest review
"Anniversary weekend getaway"
The hotel was gorgeous! Upon arriving Zhenna checked us in. She was very sweet and asked if we were celebrating anything. I told her it was our 17th wedding anniversary. She upgraded our room to a higher level and great view of the city, along with a free in-room movie. Although we didn't have time to watch a movie - it was a very kind offer. Our room […] on the 23rd floor was spectacular. Valet was wonderful, easy check in & check out. We will definitely stay here again. Read moreGenuine Expedia guest review
Surprised to see so many out of order signs. From the vending machines on my floor to a broken escalator in the lobby. Hyatt self serve kiosk out of order too. My room had a broken reading light, it was dangling on the headboard. We bought the city view room and got the view. For $160 I would expect free internet and maybe a bottle of water. Nope. Everything […] costs, and costs big. Want to park, fork over $18.00. For that you get an outside lot, not owned by Hyatt across the street from the hotel in a dump of a lot. Trash, smell, over grown weeds. No signage directing you to the parking. You have to figure that out on your own. Back to Hampton Inn for me. Nice view but NOT worth the $. Read moreGenuine Hotels.com guest review
My favorite hotel by far.Genuine Hotels.com guest review
"Perfect stay in the Big D."
If you are visiting Dallas for business or fun, the Hyatt Regency Dallas is an excellent choice! The staff went above and beyond to make our stay awesome!Genuine Hotels.com guest review
Decent stay. The location was great! As far as the room I didn't like that the bathroom had a sliding door! Inside the hotel the escalator didn't work. The staff was nice, helpful, and pleasant. Overrall it was an ok hotel.Genuine Hotels.com guest review
It was great. Customer service awesome. Not a single complaint.Genuine Hotels.com guest review
"A Dallas Visit"
I had some business, but I came a few days eary to try some good restaurants in town. The hotel van service and concierge service was real good. All hotel employees were holpful and friendly. This was an awesome hotel. I had a wonderful stay.Genuine Hotels.com guest review
WonderfulGenuine Hotels.com guest review
Great hotel with friendly staff. Very close to the downtown location!Genuine Expedia guest review
"Really close to downtown Dallas."
Was not a fan of pay for parking. Overnight was $19 per night and for valet parking it was $29 overnight other than that great place to stay especially if you ask for the city view. A great view from the 9th floor of downtown at nightGenuine Expedia guest review
"Another stress free stay!"
I went to Dallas for business and was very impressed wirh the service we received. The staff was friendly, very helpful and accomodating. The room was comfortable but there were a few things broken in it that were minor (door to bathroom was off track on the one side, coat hook on wall was not secured) This was my second stay there and we will be b […] ack! Read moreGenuine Hotels.com guest review
"All hotels should have this kind of service!"
Have stayed at this property a couple times, always fantastic service fom the valet to hosuekeeping and everything in between. Room was awesome, super comfortable bed. A little noisy on the union station side of the property from the trains. Didnt bother me though. Had room service breakfast, was fantastic and promptly served. Will stay again!Genuine Hotels.com guest review
"Beautiful view of the city!!!"
It was my first time and Dallas Texas and staying at this hotel was well worth it. I would come back again to the same hotel.Genuine Expedia guest review
"Excellent staff and room"
Everything was clean and comfortable. Very nice hotel.Genuine Expedia guest review
"More then I expected"
I just saw the pictures and thought it was a nice hotel. When I got to the room, it was more them what was in the pictures. Everything is within walking distance. The food was great. The reunion tower is conected.... Didn't even think about that!!! I love this place would deff come back again.Genuine Expedia guest review
We just stayed over night to rest up before we were on our way at 7am. But the staff and the upkeep was great.Genuine Expedia guest review
"Nice and close to uptown bars"
Everything was great. A little high on parking tho.Genuine Expedia guest review
"Clean but very noisy!"
Clean and very centrally located. This hotel has many weddings,and every night i was awaken by drunk people yelling in the hallways at all hours. I complained,but they simply told me thy cannot guarantee a quiet room.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )