When I first walked into the hotel I was like this is a amazing everyone was very nice and courteous very helpful. Seeing that it was New Years Eve I was still able to book me/family a room and still had a great time going to the bar in having fun viewing the city at 560 towers restaurant looking across the city.....Genuine Hotels.com guest review
"Great Weekend At The Hyatt!"
Overall a great weekend and great hotel to relax in and enjoy the day.Genuine Hotels.com guest review
"Modern rooms great location and service"
Great can't wait to come backGenuine Hotels.com guest review
Great stayGenuine Hotels.com guest review
Excellent Service, Excellent Room, Excellent Food.Genuine Hotels.com guest review
Its was everything like hotels supposed to beGenuine Hotels.com guest review
"Tourists in Dallas"
This is a business hotel... If you're putting everything on your expense account it would be perfect. As a couple visiting the city it was very nice but not always what we expected. It has a short walk to several major attractions which was nice. We were frustrated by having to pay for parking and wifi at the hotel. Also, the hotel food was adequate […] at best but priced high. Read moreGenuine Hotels.com guest review
Excellent hotel. Everything we were hoping for in a city-view room.Genuine Hotels.com guest review
"Great downtown find"
Great hotel. Beautiful lobby & very modern in rooms. Great city view. Comfortable bedsGenuine Hotels.com guest review
"Would stay again and again"
First time in Dallas. The hotel was great. Hotel restaurant was good. I was not feeling well after the plane ride. The staff took good care of me.Genuine Hotels.com guest review
Great stay, Second time within a month. People very courteous and willing to expedite all transactions.Genuine Hotels.com guest review
If they were not still doing construction the stay would have been all excellent but elevators were closed at noon other than that amazing stay!Genuine Expedia guest review
"Accedental Trip with Wonderful Results!"
We encountered a bit of a snafu during Christmas break and took the scenic way home, via Dallas. Pick this at a very last minute booking and could not have been more elated. Arrive quite late and ended up eating in the sports bar, only to discover the food was great and very reasonably priced. The accommodations and service were top notch! We may have […] created a habit! Read moreGenuine Hotels.com guest review
"Great price for an above average hotel"
Had a great experience, although the hotel is in the middle of a remodel, the staff did the best they could to accommodate. Great price for an above average hotel.Genuine Hotels.com guest review
GreatGenuine Hotels.com guest review
"Decent but not your normal Hyatt"
The good: Very clean and modern style room. Comfortable space for a non-suite. Can tell hotel was recently updated, accent lighting, great view of Dallas on the "train" side. The Bad: No shuttle from self parking, defintely not worth the parking fee, go for valet. Way too far parking lot to hotel compared to other hotels in same class. Upon checking […] in the concierge asked if we prefer view or quiet...how bad could the noise level be with city view? Room walls are very thin, can easily hear normal level conversations in hall and rooms next door. The train is definitely there... Not much privacy In terms of volume which is what would keep me from returning. Maybe try the quiet side instead and give up on the view but that is the main reason to stay at his location. Too many other hotels nearby. Good for a special occasion night but could not do more than one night at this location. Read moreGenuine Hotels.com guest review
Quick stay but definitely a great hotel. Should not have to pay for the observation deck as a guest. Wifi was very slowGenuine Hotels.com guest review
Super nice, modern hotel. The only thing was a drawer was broken and kept staying open and it was right in the walkway area so I had to put a stool there to keep from hitting it.Genuine Hotels.com guest review
"5 Star Hotel"
It was ExcellentGenuine Hotels.com guest review
Weekend get away. Amazing rooms, staff, and location. Only problem was the construction they were doing within the hotel.Genuine Expedia guest review
Hotel staff very friendly! Over all the hotel has a awesome atmosphere. The rooms are clean and the furnishings are modern.Genuine Expedia guest review
"Good location downtown."
Great, clean, nice, comfortable hotel. Good location, but deceptively far from many downtown attractions.Genuine Expedia guest review
"Friendly hotel but average location."
Great hotel with spacious rooms. Is slightly isolated with 15 minute walk to neighborhood. Not unexpectedly, food choices after hours was limited and expensive.Genuine Hotels.com guest review
"Kim & Stacy's getaway"
We were in town to see Fleetwood Mac and booked our room here and let me tell you it was an amazing experience! The staff was so professional n kind .... I've never had service like that before!!!Genuine Hotels.com guest review
WE were going to a concert at the American Airlines Center and this location was very convenient, although it looked to be a little farther. The taxi drivers take a very quick route. The staff were all amazing from the time you get out of your car to the time you leave. They went over and above to make us feel welcome and valued as customers. I have […] always wanted to stay at this hotel and i am glad to say i now have...and will in the future. Read moreGenuine Expedia guest review
We went to Dallas for my daughters marathon. The hotel was in the perfect location. Room was newly remodeled. Staff was excellent...helpful and friendly. We would Definitely stay there again.Genuine Hotels.com guest review
"Hyatt Regency Dallas"
hotel staff could have done more to promote the tower restaurant on the same property. Parking valet capacity was overwhelmed at busy timesGenuine Hotels.com guest review
"Horrific Parking Situation"
Parking was terrible. You have the option to vallet your car for $30 a day plus tip or I made the mistake of using the self park lot across the street. We entered the lot got a ticket, later that night we drove to go to dinner, came back to the same lot but it was full and had to park in a different self park lot a little ways away. Super inconvenient […] and worst off all the parking lot staff was terrible, because I used two lots (both owned and operated by the Hyatt) I paid $40 for that one day and they were unable to look up the fact that I had already paid the daily parking rate on a machine that won't print a Reciept, but did have the transaction on my smart phone. So dumb, have fun with my $20 Hyatt. I would recommend that if your going to stay here you gotta vallet for $30 a day or choose a better hotel. Read moreGenuine Hotels.com guest review
"A great place to stay"
A little too pricey for what you get although it's very very nice. Valet was full and had to self park which costs more to stay in parking lot. Nice amenities and comfortable bed.Genuine Hotels.com guest review
I booked the Hyatt Regency for an overnight stay before the Dallas marathon. Location was my main reason for choosing it because it was close to the start line. it ended up being a mini vacation. My friend and I visited all the tourist spots and had a wonderful experience at our hotel. We will be back.Genuine Hotels.com guest review
Value for money during the renovation period so cannot really enjoy the atrium areaGenuine Expedia guest review
Went to see Andrea Bocelli at the American Airlines Center. Wonderful experience! Great views of the Metroplex from this hotel and Reunion Tower. cGenuine Hotels.com guest review
The staff of the hotel was courteous from the front desk to the maintenance man that came to the room to prop up mattress for my friend who suffers from asthma. However, the bathtub was not clean (had hair) and the coffee cup had mildew in it. The valet parking run over my cark key, so the shell of it was unrecognizable. They tried to cover damage with […] a 'leather' shell that did not belong to me. They agreed to pay for a new one after much discussion. The hotel refunded the valet charges. There is a lot of construction in the hotel. Getting to the hotel is tricky since is an inconvenient location if you try to attend AA Center. Read moreGenuine Hotels.com guest review
They were replacing the escalators during my stay. A little noisy and chaotic in the lobby area.The hotel staff was cordial and friendly and did everything they could.Genuine Hotels.com guest review
Great location.. Wonderful, helpful staff.. Very clean and comfortable..Genuine Expedia guest review
"Temple Market Visit"
Hotel was very nice and centrally located. There was a nice lounge on the second floor to relax after a long day of travel.Genuine Expedia guest review
"The Hotel is nice"
I loved the hotel but our room was facing the city which is a great view of downtown. The bad thing about the hotel is the noise from the train which isn't horrible unlike the sound of the door to the staircase that kept sounding like someone was coming into our room.Genuine Expedia guest review
Can't sleep to noise you can hear the Elevator And is on constructionGenuine Expedia guest review
"Cowboys Thanksgiving day game"
Staff was very friendly! I would definitely stay there again!Genuine Hotels.com guest review
It was ok at first but then when we got to the elevators there were only 6 and that weekend there was a youth rally so we had to wait almost 30 min for an elevator. Then when we were searching for things to do there was nothing close to the hotel we had to drive a ways to do anything. I do have to say that the bartenders were awesome. I went to take […] a shower the next morning and the shower head was busted so there was water spraying all over the bathroom and if you weren't careful the toilet would keep running really loud. Also be warned if you get the city view it's right next to the train tracks however the hotel was kind enough to leave ear plugs on the night stand. Read moreGenuine Hotels.com guest review
Perfect location for city walking distance to everything, city rich w history.Genuine Hotels.com guest review
Unexpectedly we had a friend who is not always the most gracious of guests stay at the hotel as well. She was not always kind to the staff, but no matter what she said or did the ENTIRE staff non stop treated us amazingly. I was embarrassed to say I knew our travel companion, but thank you for treating us like royalty even when not everyone in our group […] deserved it. You're entire staff was very classy, and attentive, and so unbelievably friendly. We were only planning on staying one night but ended up staying three because we just didnt want to leave. I hadn't seen my husband in months, as he is on active duty at Sheppard AFB. Thank you, thank you, thank you for such a wonderful Thanksgiving in Dallas. We will never forget it. I already have told family to stay with you in May on spring break. Ill never forget our second honeymoom basically to Dallas! Read moreGenuine Hotels.com guest review
"Great hotel,close to city, easy access out of city"
Great hotel, friendly staff, clean, great views, short walk to Deelay plaza and historical district. Easy to get on highways to get to Arlington and Fort Worth and airports.Genuine Expedia guest review
Excellent hotel. West End is dead.Genuine Hotels.com guest review
"Nice, modern, spacious - recommended in dwntwn D"
nice hotel - clean, modern, spacious, friendly staff. Used the kiosk for self-checkin, but wanted a higher floor. Staff was very accommodating to find another room higher up away from noise of large group/conference attendees.Genuine Hotels.com guest review
"Hyatt Reunion: November 27th - November 30th"
The hotel was beautiful, but there was a very large group of children that made our stay absolutely horrible. They were given a "quiet time" of midnight (which I believe is way too late), that they did not adhere to. They knocked on doors, ran up & down hallways, screamed, pushed all elevator buttons, etc well into the night for 2 days. Although the […] staff attempted to control the situation, it was obviously out of there league. Other than that, the stay was adquate & the location was good. Read moreGenuine Hotels.com guest review
"Nice room great price"
I enjoyed my stay. My only complaint is the long wait time for elevators.. The view was excellent and room service was great.Genuine Hotels.com guest review
"Nice hotel with a wonderful view over the city"
Two unforgettable days for Thanksgiving and Dallas discovery. The place is gorgeous with a nice view over Elm Street and the 6th Floor museum.Genuine Expedia guest review
"Nice hotel good view of downtown."
It was a excellent experience. I enjoy my stay. Very clean and very comfortable mattress.Genuine Expedia guest review
Me and my husband enjoyed the stay the only thing we did not like was the convention they had for the kids. Not only were we treated as the kids it felt like we had a curfew as well.many another time if we stayed it will be better.Genuine Hotels.com guest review
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