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Hyatt Regency Grand Cypress - Orlando

28.385828, -81.508499
4 stars
One Grand Cypress Blvd, Orlando, FL, 32836 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $139
available on 05/27/13
Price Match Guarantee
4.4 519 5

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    Hyatt Regency Grand Cypress
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    1 room,  2 adults 
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    Overview of Hyatt Regency Grand Cypress - Orlando

    Location.
    The Hyatt Regency Grand Cypress Hotel is a self-contained 1,500-acre resort in Orlando, Fla. The property is located six miles from Orange County Convention Center, 0.8 miles from Little Lake Bryan premium outlets area and is adjacent to Walt Disney World. Complimentary shuttle services are offered to Walt Disney World theme parks, Wet 'n Wild water park and SeaWorld Orlando.

    Hotel Features.
    The resort offers several restaurants and lounges. Dining choices include seafood at Hemingway's, which displays sepia photographs of the famous Florida resident and author. On the Rocks provides casual, poolside drinks. Cascade American Bistro serves American cuisine and features a 35-foot bronze waterfall sculpture of a mermaid overlooking Lake Windsong. Other on-site restaurants include Palm Café and Trellises.

    A 24-hour business center offers secretarial support services, office supplies and business equipment rental. High-speed wired and wireless Internet access is provided in the 65,000 square feet of meeting space.

    Hyatt Regency Grand Cypress features a private lake, a golf academy, and four Jack Nicklaus signature-designed golf courses totaling 45 holes. The grounds also include miles of tropical nature trails, sandy beaches, a marina on site, canoeing and sailing. The resort has a concierge desk. A swimming area provides a half-acre lagoon-style pool with 12 waterfalls, grottos and three spa tubs. The hotel has a health club with 11 lighted tennis courts, a racquetball court and a basketball court. The health club also features an equestrian center, a salon with two treatment rooms that provide facials, beauty services and massage therapy, and a fitness center.

    Guestrooms.
    Rooms provide flat-panel TVs, pay movies, and iPod docks. Refrigerators and coffeemakers are also included. The Regency Club includes an exclusive floor with a private lounge offering breakfast, evening cocktails and hors d'oeuvres. Complimentary high-speed wired/wireless Internet access is available.

    Image of Hyatt Regency Grand Cypress, Orlando
    4.4 out of 5 Excellent (519 reviews)
    (Neighborhood average 4.1)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    I actually live in Orlando but took the whole family to the Grand Cypress for Mothers Day weekend. At first I was a little dissapointed with how small... the rooms are. I know a couple of area resorts that offer suites for the price we paid. Also, while there the cable was out both days. Not good for a die hard basketball fan during playoff time. HOWEVER, the hotel pool, friendly staff, and amenities made me forget all of that. The kids loved the pool and the adults loved the poolside bar. The lake next to the pool also has kayaking and paddle boats that the hotel offers for free. I would definitely stay here again just for access to the pool it was that beautiful. by Alex  from Orlando on 05/15/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $139
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Pool View 1 King

    Lake View 1 King

    Pool View 2 Doubles

    Buena Vista 2 Double

    Lake View 2 Doubles

    Regency Club 2 Dbl

    Regency Club 1 King

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      • Minimum Spring Break check-in age is 18 years old.
      • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    • Check-out time is: 11 AM
    • Early departure fee charged
    • Resort fee charged at hotel/condo
    • Check-in time starts at: 4 PM
    • Pets allowed
    • Pet policy - dogs only
    • Maximum number of pets per room: 1
    • Pet maximum weight in kg is: 22
    • Pet maximum weight in lb is: 50
    • Caters to couples
    • Caters to families
    • No rollaway/extra beds available
    • American Express
    • Diners Club
    • Discover
    • MasterCard
    • Visa
    • Parking height restrictions apply

    • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Garden
    • On private beach
    • Patio
    • Piano
    • Poolside bar
    • Shopping on site
    • Suitable for children
    • Swimming pool - children's
    • Swimming pool - outdoor
    • Television in lobby
    • See more facilities
      • Air-conditioned public areas
      • Ballroom(s)
      • Beach/pool umbrellas
      • Beach towels
      • Beach umbrellas
      • Coffee shop or café
      • Elevator/lift
      • Free Wi-Fi
      • Gift shops or newsstand
      • Golf course on site
      • Luggage storage
      • Marina on site
      • Meeting facilities size (feet) - 65,000
      • Meeting facilities size (meters) - 6039
      • Number of floors - 18
      • Number of meeting/conference rooms - 29
      • Outdoor tennis courts 10
      • Self parking (surcharge)
      • Snack bar/deli
      • Tennis on site
      • Theme park shuttle (complimentary)
      • Total number of rooms - 815
      • Tours/ticket assistance
      • Valet parking (surcharge)
    • Rooms (all rooms include)
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • Iron/ironing board
    • Window opens
    • See more room details
      • Air conditioning
      • Balcony
      • Cable TV service
      • Ceiling fan
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Daily housekeeping
      • Designer toiletries
      • Extra towels/bedding
      • Flat-panel TV
      • Free Wi-Fi
      • Free wired high-speed Internet
      • HDTV
      • Hypo-allergenic bedding available
      • In-room safe (laptop compatible)
      • iPod docking station
      • Multi-line phone
      • Pay movies
      • Pool view
      • Refrigerator
      • Signature bedding
      • Turndown service (on request)
      • Voice mail
      • Wake-up calls
      • Water view
    • Services
    • Local Expert Concierge
    • Porter/bellhop
    • Room service
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • Spa services on site
    • Spa tub
    • Supervised childcare/activities
    • Wedding services
    • View more services
      • Arcade/game room
      • ATM/banking
      • Babysitting or childcare
      • Beauty services
      • Breakfast available (surcharge)
      • Children's club
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
      • Concierge desk
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Hair salon
      • Health club
      • Laundry facilities
      • Limo or Town Car service available
      • Massage - spa treatment room(s)
      • Multilingual staff
      • Secure parking
      • Valet parking
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

    Dining

    Cascade American Bistro - A 35-foot bronze mermaid sculpture with waterfall is the focal point in Cascade's two-story lobby overlooking Lake Windsong. Menu includes soups, salads, seafood, steak, and chicken. Open for breakfast, lunch and dinner.

    White Horse Sports Bar - Sports bar. Nonstop sports on flat-screen TVs. Extensive wine menu, beer, and cocktails.

    Hemingway's - Set high atop the grotto overlooking the outdoor pool, this Key West–style restaurant specializes in fresh seafood. Dinner only.

    Palm Café - Casual restaurant serving ready-made sandwiches, salads, pastries, and light fare. Open early morning to late evening.


    Trellises - Tropical-themed lobby lounge. Starbucks coffee served mornings. Cocktails, wine, and beer later in the day. Open early to late morning and late afternoon to late evening.

    On the Rocks - The new pool bar situated along Lake Windsong offers views of the lagoon pool and beach. It is the hub of outdoor activity with four 60” TVs, relaxing, shaded seating with misting fans, bar stools and table seating with full bar and food service options. For guests seeking to linger a little longer, signature cocktails such as the Goombay Smash, Cypress Rum Runner, and Frozen Caribbean Colada provide the perfect concoction to pair with the most popular pool side noshes including Crispy Calamari, Crab Cake Sandwich, and the Florida Mahi-Mahi Taco.

    Recreation

    Swimming and boating: Experience the enhanced lagoon pool, the signature attraction at Hyatt Regency Grand Cypress, where the new features will make you smile as you enjoy the moments that make memories. Located along the 1,000 feet of white sandy beach of private Lake Windsong, the free-flowing lagoon pool boasts 12 waterfalls, heated and non-heated pools, two whirlpools, new Water Slide Tower Pavilion, new Water Jet Splash Zone, new children’s Rock Climbing Stations, rope bridge, walking paths, and expansive, wrap-around sundecks.
    These new features complement the resort’s favorite recreation activities including; S’mores pit with fireside storytelling and classic family marshmallow roasting fun; 1,000 feet of white sandy beach at the 21-acre Lake Windsong with beach volleyball, tether ball, lounge seating and hammocks; watersports with paddleboats, kayaks, hydro bikes, canoes, aqua cycles and sailboats; old-fashioned, canopied surrey bikes; and marked jogging, walking, and biking trails, just to name a few!

    Golf: Four Jack Nicklaus Signature Design courses include an 18-hole layout and three nine-hole challenges. A golf shop has a full line of equipment, and PGA-level instruction is available at the Grand Cypress Golf Academy. The whole family can enjoy play on the nine-hole, par 3 pitch ‘n putt course. Tees, scorecards, and use of clubs and golf balls are complimentary.

    Tennis: The Grand Cypress Tennis and Racquet Club has eight Har-Tru and four Deco Turf II tennis courts, five lit for night play. Instruction is available at the Tennis Academy.

    Walking, jogging, bicycling: Options include three jogging and walking paths stretching from 1.3 to 4.7 miles, an Audubon Walk with a mile-long boardwalk past exotic plants and Florida wildlife, and nine miles of Cypress trails. The resort rents bicycles.

    Fitness center: The Hyatt StayFit™ fitness center expanded features the latest in Life Fitness® Cardio equipment with 8 cross trainers, 11 treadmills, four recumbent and upright LifeCycles, free weights, and strength stations. The integrated LCD television offers guests enhanced interaction, Internet connectivity, and endless entertainment options.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Basketball on site
    • Bicycle rentals on site
    • Bird watching on site
    • Boating on site
    • Boat launch on site
    • Bungee jumping nearby
    • Complimentary bicycles on site
    • Dock on site
    • Fishing on site
    • Golf - driving range on site
    • Golfing on site
    • Golf lessons on site
    • Golf - miniature on site
    • Helicopter/airplane tours nearby
    • Hiking/biking trails on site
    • Kayaking on site
    • Motor boating nearby
    • Paddle boats (pedalos) nearby
    • Personal motorized watercraft on site
    • Racquetball/squash on site
    • Rock climbing on site
    • Rowing or canoeing on site
    • Running track/path on site
    • Sailing on site
    • Skydiving nearby
    • Swimming on site
    • Table tennis on site
    • Tennis lessons on site
    • Tennis on site
    • Volleyball on site
    • Water skiing nearby

    Notification and fees

    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:


    • Resort fee: USD 24.75 per accommodation, per night

    Hotel resort fee inclusions (may be listed elsewhere in this description as complimentary or available for a surcharge):
    • Pool access
    • Health club access
    • Fitness center access
    • Sporting facilities or equipment
    • Shuttle service
    • Internet access (may be limited)
    • Phone calls (may be limited)

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for high-speed Internet (wired) in business center: USD 2.50 (for 5 minutes, rates may vary)
    • Self parking fee: USD 13.00 per night (in/out privileges)
    • Valet parking fee: USD 23 per night (in/out privileges)
    • Pet fee: USD 50.00 per pet, per night plus USD 100.00 one-time cleaning fee
    • Refrigerator fee: USD 25.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Minimum Spring Break check-in age is 18 years old.
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

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    Hyatt Regency Grand Cypress Downtown Disney® area/Lake Buena Vista

    A short guide to Downtown Disney® area/Lake Buena Vista

    Downtown Disney ® area is Disney for the adult set. Here, restaurant options range from fast-food fare to white-linen service. Entertainment choices include dancing, live music, and a multiplex cinema. Shops offer children's toys, as well as Harley-Davidson gear and hand-rolled cigars. Downtown Disney ® area's other appeal is its proximity to both non-Disney and Disney-owned golf courses.

    see all hotels in Orlando

    Nearby Activities & Points of Interest

    0.50 - 1.0 mi

    • Orlando Premium Outlets Vineland Ave - 1400 yards
    • Little Lake Bryan - 1500 yards
    • Mary Queen of the Universe Shrine - 1500 yards
    • Downtown Disney® area - 1500 yards

    1.0 - 3.0 mi

    • Lake Buena Vista Golf Course - 1.1 miles
    • House of Blues Orlando - 1.3 miles
    • La Nouba Theater - 1.4 miles
    • DisneyQuest® - 1.4 miles
    • Lake Bryan - 1.4 miles
    • Typhoon Lagoon - 1.6 miles

    3.0+ mi

    • Kissimmee Gateway Airport (ISM) - 7.7 miles
    • Orlando Intl. Airport (MCO) - 13 miles
    • Orlando Herndon Airport (ORL) - 16 miles
    • Winter Haven Municipal Airport (GIF) - 27 miles
    • Orlando Sanford Intl. Airport (SFB) - 31 miles
    • Leesburg Intl. Airport (LEE) - 33 miles
    • Bartow Municipal Airport (BOW) - 34 miles
    • Lakeland Linder Regional (LAL) - 41 miles
    • Titusville Space Coast Regional Airport (TIX) - 44 miles
    All hotels in Orlando, Florida, United States
    Reviews
    • All (519)
    • Business (35)
    • Romance (25)
    • Family (86)
    • Friends (16)
    • Other (357)
    4.4 / 5
    Excellent

    Score breakdown (from 519 reviews)

    • 5.0
      (320)
    • 4.0
      (143)
    • 3.0
      (29)
    • 2.0
      (14)
    • 1.0
      (13)

    Average rating for:

    • Cleanliness
      4.6
    • Service
      4.5
    • Comfort
      4.4
    • Condition
      4.5

    Reviews: Overall

    • < Previous
    • Page 1 of 11
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    Hyatt Regency Grand Cypress - Orlando
    4.0 / 5
    Excellent
    "Small rooms but GREAT POOL!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    I actually live in Orlando but took the whole family to the Grand Cypress for Mothers Day weekend. At first I was a little dissapointed with how small the rooms are. I know a couple of area resorts that offer suites for the price we paid. Also, while there the cable was out both days. Not good for a die hard basketball fan during playoff time. HOWEVER, […] the hotel pool, friendly staff, and amenities made me forget all of that. The kids loved the pool and the adults loved the poolside bar. The lake next to the pool also has kayaking and paddle boats that the hotel offers for free. I would definitely stay here again just for access to the pool it was that beautiful. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Alex
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding
    "Miss the "grand Cypress" character"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      5.0
    The Grand Cypress is a fabulous resort. It offers a wonderful blend of amenities. Unfortunately about 3 years ago it underwent a rennovation that has changed its unique character. The "florida colors were replaced with the design and character found in many hotels and airports around the world. The unique art pieces originally placed around the lobby, […] grounds and convention area are removed making it much less interesting, taking away it uniqueness. The other HUGE mistake that occurred in the multimillion dollar renovation takes place in the rooms. The bathroom door is EXTREMELY impractical and dangerous. The design makes it virtually useless for privacy,. There are however, many changes and improvements in the pool area, my only negative is the hammocks that are designed to be relaxing are placed right beside the noisy, loud, climbing wall, bad choice. . I love this resort, and will continue to go there. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Finch
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding
    "close to down town Disney"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My family and I had the best time .There is so much to do at the Hotel it was worth it just for a night .
    Genuine Hotels.com guest review
    1 night family trip in May 2013
    ED
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding
    "WOW! A Vacation without leaving the hotel."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel property is HUGE and the landscaping is beautiful. Golf was great. The kids loved the mini-golf, the little beach, and the water boats. The pool was amazing along with the breakfast buffet. The pillows were so good that we bought four for the family from Pacific Coast Pillows or you can get the at Hyatt at home website.
    Genuine Hotels.com guest review
    2 night family trip in May 2013
    Shawn
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding
    "Absolutely phenomenal"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I have nothing bad to say about this hotel and resort everything was perfect the staff was exceptional there's absolutely nothing bad I can say this was a phenomenal phenomenal trip Absolutely one of the best resorts I have stayed in. This was our anniversary trip and we will definitely be back next year
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Jay
    US

    Hyatt Regency Grand Cypress - Orlando
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Johnsons
    US

    Hyatt Regency Grand Cypress - Orlando
    4.0 / 5
    Excellent
    "Great Family Place But Watch Out for the Closets"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      5.0
    This is a really nice place to take the kids for Disney. However, avoid Hemingways and watch out for the sliding closet doors.
    Genuine Hotels.com guest review
    3 night family trip in Apr 2013
    Jeff
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding
    "Great service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Staff very helpful, accomodations very clean.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    Hyatt Regency Grand Cypress - Orlando
    4.0 / 5
    Excellent
    "Great all in one vacation spot!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel was great and the amenities were exceptional. My teenage kids loved the bike riding, the multiple pool options and the water activities. The only issue we had was what appeared to be an unplanned water outage that spanned several hours. it was handled poorly and then treated as if it was routine/planned maintnenance. On the bright side, the […] hotel staff did apologize at check out and offered a small concession. I would definitely recommend this hotel. Read more
    Genuine Hotels.com guest review
    4 night trip in Apr 2013
    Kitty
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding
    "Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Hotwsas awesome, will come back for sure
    Genuine Hotels.com guest review
    Other trip
    Apr 7, 2013
    Rob
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding
    "A mini vacation even without the park!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    My children and I loved this place and would stay again! Two complaints. Not enough closet space for clothes and the mattress on my bed was so uncomfortable I could barley get out of bed the next morning! Second time I have has this problem in a Hyatt!
    Genuine Hotels.com guest review
    3 night family trip in Apr 2013
    Bob
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Lots of activities for the kids to do that are included in the resort fee
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding
    "The best ever"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I had the best ever stay in this hotel!
    Genuine Hotels.com guest review
    Other trip
    Mar 31, 2013
    A Traveller
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in Mar 2013
    José
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Mar 30, 2013
    Nikki
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding
    "great stay!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    perfect
    Genuine Hotels.com guest review
    2 night romance trip in Mar 2013
    paul
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding
    "The best ever!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It is the best hotel resort I have ever tryed!!
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    A Traveller
    US

    Hyatt Regency Grand Cypress - Orlando
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel was very nice, but considering there was a dance competition, wedding, and golf tournament, (that we noticed)the customer service dropped. It was organized chaos. We got the bed and breakfast package but didn't get the vouchers when we checked in. So we asked and they said they would bring them to the room, they never did. Our check out time […] was 1pm, but the maid showed up and said she had us listed for 10am check out. If my mother wasn't in the room, what would have happened?!?! I was dancing at the convention and the whole reason why i got that package so I can have a late check out. That was a mess to straighten out. But overall very nice weekend. Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    GG
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Mar 2013
    A Traveller
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding
    "Treated Like Royalty"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This by far was the best hotel we ever stayed at. The service was impeccable, the room service was amazing, the food was great, the room was clean and beautiful view, the hotel staff were kind and genuine, the breakfast spread was unbelievable. This was the highlight of our little vacation. We were treated like royalty from the moment we stepped in […] to the moment we left. Nothing about it that we didn't LOVE. Read more
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    A Traveller
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding
    "Newly Renovated rooms"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    hotel service was excellent. renovated rooms were very nice and very clean.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Hyatt Regency Grand Cypress - Orlando
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding
    "Great place near attractions!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    We will definitely go back! Very plush hotel for the price. We usually stay at Disney resorts but this hotel is right in the middle of it all. Yes there is a resort fee of $24/day and parking fee as well but in comparison to moderate/ deluxe prices at Disney this place is a steal. There is so much to do at this hotel you don't even need to leave. I […] would recommend the pool side view so you can watch the Epcot fireworks from your balcony. The service was very friendly and the kids really enjoyed the activities. My only complaint is the bathrooms. There is zero privacy! I was using the porcelain seat and my daughter opened the sliding door at the same time my husband opened the door to leave the room and anyone in the hallway could see right in! Also the showers have a clear glass door. Not the best setup if you don't want your 14 year old son to see you in the buff. With that said we a planning our next stay at this resort. I will bring some string and a shower curtain. Maybe they will install shower curtains after all the comments. Read more
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    Momoftwo
    US

    Hyatt Regency Grand Cypress - Orlando
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The service staff was excellent. Cascades breakfast buffet was very good. Dinner there also very good. Expect additional costs for the resort fee and parking-even self parking. Would stay here again when I am in Orlando.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Becky
    US

    Hyatt Regency Grand Cypress - Orlando
    3.0 / 5
    Good
    "Under Maintenance, Dont Bother to Stay"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      2.0
    Place is under maintenance, don't bother to stay if you want to sleep past 7am. Called down several times only to be told no construction was going on. They told me that the assistant manager would follow up to address and he or she never bothered to take the time. It's a shame because I have state here several times and enjoy the hotel but they will […] no longer have any of my business Read more
    Genuine Hotels.com guest review
    Business trip
    Feb 26, 2013
    David
    US

    Hyatt Regency Grand Cypress - Orlando
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Feb 2013
    A Traveller
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding
    "Absolutely Perfect"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was on vacation with some friends… doing the whole DisneyWorld Universal Studios experience, and the Hyatt Regency was absolutely Perfect! The Hotel was very clean and all the staff were so personal and helpful! I didn't get time to eat at Hemingways (the seafood restaurant) but we did get time to try the breakfast buffet and the dinner menu at Cascade… […] and the food was great! Although they do add a Hyatt Activities surcharge at Check in but that's only like $30 a day. And what I wasn't expecting was a full lake set up with canoes and kayaks and paddle boats! This Hotel is perfect for anyone! Kids, Adults, business people! And the free shuttles to everywhere are really handy! Read more
    Genuine Hotels.com guest review
    3 night trip with friends in Feb 2013
    Alexander
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Feb 19, 2013
    A Traveller
    US

    Hyatt Regency Grand Cypress - Orlando
    1.0 / 5
    Poor
    "construction"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      1.0
    I think to better service your customers in Hotels.com you should consider informing is about hotel remodeling..
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Hyatt Regency Grand Cypress - Orlando
    4.0 / 5
    Excellent
    "I like it"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Good place to stay, Hemmingways was excellent. The walking trails are a very nice touch.
    Genuine Expedia guest review
    Other trip
    Feb 14, 2013
    A Traveller
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding
    "Excellent hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had a great time at the Hyatt. Beautiful inside, clean, and beautiful views. Very close to downtown disney and to the parks. The restaurants in the hotel were excellent (although pricey), with great food and great service. The staff was very friendly overall. The only complain I have is the bad service I received from the waitresses at the coffee […] stand, serving Starbucks coffee/pastries in the morning. Read more
    Genuine Hotels.com guest review
    4 night business trip in Feb 2013
    A Traveller
    US

    Hyatt Regency Grand Cypress - Orlando
    1.0 / 5
    Poor
    "Worst hotel stay ever"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    Considering this is supposedly a 4 star resort I had probably the worst experience of my life. I travel a lot for business and this stay tops anything I have ever experienced. I got a "parlor room" which didn't have a bed but instead you had to pull out the couch and sleep on a 2 inch mattress. My back still hurts. this room should have never been offered […] to me - especially after i got a two double beds room confirmed before my arrival. the front desk staff was friendly but not helpful at all in this situation. They didn't go above and beyond to make up for my terrible experience. Read more
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    A Traveller
    US

    Hyatt Regency Grand Cypress - Orlando
    1.0 / 5
    Poor
    "Where do I Start..."

    • Cleanliness
      1.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      1.0
    Worst weekend ever for the money spent in this hotel! I could have stayed at one of their competitors for cheaper and been just as happy. They lost me as a loyal customer. Lets start with the bad things in order. 1) as you walk in to the lobby it had a nasty smell from the water that's in the middle and sometime the whole lobby smelled like gross cheese. 2)When […] we checked in,we got two champagne glasses of which my fiancé's glass had a visible lipstick mark. 3) the hotel is under construction and the good pools are closed which no one told us and they still charge you resort fees! 4) we had breakfast and again my glass now had a lipstick mark on the orange juice glass I got served! 5) the connecting room next to us were really loud at 6AM and all the hotel could do is give them warnings... They didn't want to move us to a different room. 6) this "resort" has a gym that you have to be taken to by shuttle... What resort doesn't have a gym in. And the good things: They do have kayaks which is cool, And the only other good things is that the customer service was good but they never helped to solve our problem which in turn they will loose a loyal customer now. Read more
    Genuine Hotels.com guest review
    Romance trip
    Feb 13, 2013
    Daniel
    US

    Hyatt Regency Grand Cypress - Orlando
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Kaj L
    US

    Hyatt Regency Grand Cypress - Orlando
    4.0 / 5
    Excellent
    "We enjoyed our stay!"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel is wonderful and the staff was amazing. It was our anniversary and they comped us an entire meal, which was the most delicious sushi we have ever had. They have 4 restaurants and all were relatively good. The room was clean and the hotel was in good proximity to Disneyworld. **But** The only downside was there was a big clump of black hair […] in our shower that was not cleaned before we got there. Gross. Read more
    Genuine Expedia guest review
    Other trip
    Feb 2, 2013
    Caitlin
    US

    Hyatt Regency Grand Cypress - Orlando
    4.0 / 5
    Excellent
    "Great time."

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Wish the large pool and a few other things were not closed. Was off season though so understandable. Had a great time. Walking distance to tons of stuff.
    Genuine Hotels.com guest review
    2 night business trip in Jan 2013
    eric
    US

    Hyatt Regency Grand Cypress - Orlando
    3.0 / 5
    Good
    "very nice place"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    do not like the automatic charge for the hotel amenitys the pools were closed also the hot tub closed we were the to go to disney world and gone all dya no time to use the bikes and put put golf or padel boats
    Genuine Expedia guest review
    Other trip
    Jan 25, 2013
    A Traveller
    US

    Hyatt Regency Grand Cypress - Orlando
    1.0 / 5
    Poor
    "Poor Service"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      2.0
    Waited 15 minutes to check out at 5:15am. No one was present at the front desk because they were on "coffee break". I had an early plane to catch and was upset at the lack of service. Charged us $22/night for hotel/resort fee but the pool, fitness center, and several other areas were under construction. Also, i didn't understand why the sports bar didn't […] serve food.....I won't stay here again. Read more
    Genuine Hotels.com guest review
    4 night romance trip in Jan 2013
    A Traveller
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding
    "January 6-10, 2013 stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    You need to disclose that they charge a $22 per day resort fee and that self-parking is $13 per day, valet is $24 per day. I spent $50 per night!!!! Above what you quoted me!!! I have stayed there before, but the parking charges are new. Beautiful grounds, but a lot was under construction. You should have also mentioned that all their hot tubs and their […] large pool were closed for refurbishment. Read more
    Genuine Hotels.com guest review
    4 night business trip in Jan 2013
    Beth
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding
    "kids will think your a hero"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    what a nice resort they offer everything you can imagine as far as activities and definatly try them all, use the town cars to get around to lessen the stress level $12 ride to downtown disney $20 to the main transportation hub for all parks (witch you will have to use anyway) stayed 5 days had more fun at the resort then in the parks,they were just […] finishing refurbishing most everything as of mid January Read more
    Genuine Hotels.com guest review
    5 night family trip in Jan 2013
    dan
    US

    Hyatt Regency Grand Cypress - Orlando
    4.0 / 5
    Excellent
    "Good Hotel great location."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Although the hotel and staff are excellent there are some concerns. First being the $25.00 a day charge for the resort amenities. If you plan on using them fine it's probably worth it. If you are like most people and spend 99% of your time at the area theme parks then it is not. Secondly this resort seems to cater to conventions at te expense individual […] and family needs. Read more
    Genuine Expedia guest review
    Other trip
    Jan 8, 2013
    Robert
    US

    Hyatt Regency Grand Cypress - Orlando
    3.0 / 5
    Good
    "Short vacation"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Hotel under renovation all but one of the pools closed. Hotel does not offer free shuttle to airport or downtown Disney. Hotel will be nice once fully renovated however transportation service is a big disappointment. Guest notes that shuttle service is offered on a very limited basis to some of the parks but it is contracted out.
    Genuine Hotels.com guest review
    4 night family trip in Dec 2012
    Christopher
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding
    "good hotel but..."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    My room was in front of construction. It was not good for us.
    Genuine Hotels.com guest review
    5 night family trip in Dec 2012
    Masa
    US

    Hyatt Regency Grand Cypress - Orlando
    4.0 / 5
    Excellent
    "Great for family, wish construction was finished"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Just stayed for 5 nights at this hotel from December 27 - January 1. We are a family and have a 28 month old toddler, who is VERY active. Pros: the lobby is great, there's a parrot which was a hit with my 2 year old, and gingerbread houses with a train going around for the holidays. The elevators are glass, so you can enjoy the view going up/down to […] your room. The restaurant breakfast buffet was good and reasonably priced (about $22 compared to other hotels which are $30 for same thing). I chose this hotel because of the lake and activities and we enjoyed the beach, kayaks, surrey bike and pool. Cons: MAJOR construction going on which means only 1 pool and NO hot tubs! They advertise that you can go to the Villas on their shuttle, but we went and the hot tubs there were COLD! We were really looking forward to hot tubs, especially since the pool wasn't that warm, so we were disappointed. Apparently they are remodeling all 3 hot tubs at once, instead of staggering them to at least one would be open. In lieu of some of the construction they had 2 big inflatable slides for kiddies to slide down, which my son enjoyed. Pool side service is great and it's very family-friendly overall. It will be really great when the construction is finished - I wish they'd waive the $22 resort fee while construction is going on because you really miss out on a few amenities. Read more
    Genuine Expedia guest review
    Other trip
    Jan 2, 2013
    A Traveller
    US

    Hyatt Regency Grand Cypress - Orlando
    4.0 / 5
    Excellent
    "Pre-Christmas stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Location and staff are great. Did not care for half doors on bathroom and shower door. Food is very expensive, but many restaurants are nearby and worth the small drive to get there. Nicely decorated for Christmas. Be aware of "resort fee" which is not included when you book. Also $12 daily fee to park.
    Genuine Expedia guest review
    Other trip
    Jan 1, 2013
    A Traveller
    US

    Hyatt Regency Grand Cypress - Orlando
    4.0 / 5
    Excellent
    "Lovely hotel!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Overall the stay in this hotel was wonderful. The staff was very friendly and hospitable. The hotel itself was very lovely, and housekeeping was well done. :D Definitely wouldn't mind coming again! Bad things about the stay... I suppose it was a bit pricey, especially the mandatory $22 per day even when we are not using the hotel utilities and service. […] Shuttle bus to Disneyworld really was limited, and it was never on time, picked us up from Disneyworld late. But other than that everything's good. Read more
    Genuine Expedia guest review
    Other trip
    Dec 29, 2012
    Melon
    US

    Hyatt Regency Grand Cypress - Orlando
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel was great - they were undergoing renovation - but had great service. Staff was courteous and very helpful.
    Genuine Hotels.com guest review
    8 night trip with friends in Dec 2012
    A Traveller
    US

    Hyatt Regency Grand Cypress - Orlando
    2.0 / 5
    Fair
    "This hotel should say "Closed for Renovations""

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      2.0
    The hotel is misrepresenting the amount of construction that is occuring. 90% of the pool area is closed and the fitness center is a makeshift room with no outside view. Do not stay here until the construction is completed.
    Genuine Expedia guest review
    Other trip
    Dec 28, 2012
    Jen
    US
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