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Marriott Pittsburgh City Center Hotel - Pittsburgh 40.43968, -79.99118
112 Washington Pl, Pittsburgh, PA, 15219 United States
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Guest review summary
- 4.3 Average rating: All Trip Types
- 90% Recommended
- 50 Reviews
- 4.3 Hotel Service
- 4.4 Room Comfort
- 4.3 Hotel Condition
- 4.3 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (50) | 4.3 |
| Business | (7) | 3.6 |
| Romance | (7) | 4.3 |
| Family | (1) | 5.0 |
| With Friends | (7) | 4.0 |
| All Others | (28) | 4.5 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Complimentary newspapers in lobby
- Concierge services
- Express check- in
- Express check-out
- Fitness facilities
- Internet access in public areas - high speed
- Internet access in public areas - surcharge
- Laundry facilities
- Parking (surcharge) $17/Day, No In/Out
- Parking (valet) $24 Per Day
- Parking garage
- Porter/bellhop
- Room service (limited hours)
- Safe-deposit box - front desk
- Sauna
- Self parking
- Tour assistance
- Wedding services
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Business services
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Exhibit space
- Meeting rooms (small groups)
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Cable/satellite television channels
- Cable television service
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary toiletries
- Complimentary weekday newspaper
- Cribs (infant beds) available
- Electronic/magnetic keys
- Electronic check-out
- Hair dryer
- High-speed Internet access
- Housekeeping (daily)
- Internet access (complimentary)
- Iron/ironing board
- Multi-line phone
- Pay movies
- Premium television channel(s)
- Refrigerator (on request)
- Rollaway beds
- Shower/tub combination
- Turndown service (on request)
- Video-game console
- Voice mail
- Wake-up calls
General
- Air-conditioned public areas;
- Ballroom(s);
- Bar/lounge;
- Elevator/lift;
- Gift shops or newsstand;
- Number of floors: 21;
- Number of rooms: 402;
- Restaurant(s) in hotel;
- Swimming pool - indoor
| Check-in time is | 3 PM |
| Check-out time is | Noon |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Know before you go
This hotel has a smoke-free policy.
Dining
Steelhead Brasserie and Wine Bar - Located on the lobby level. Casual dining. Contemporary American cuisine, seafood. Wine, cocktail bar. Daily breakfast and dinner; lunch, Mon.–Fri.
The Steelhead Lounge - Located in the lobby area. Appetizers, sandwiches, light fare. Beer, wine, cocktails. Open late morning until late evening.
Room Service - Available from early morning until late evening.
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
- Fishing nearby
- Golfing nearby
- Hiking/biking trails nearby
- Motor boating nearby
- Rowing or canoeing nearby
- Tennis nearby
Area map
A short guide to Downtown Pittsburgh
Known both as the Golden Triangle and the Central Business District, this area is the city’s arts and commercial center. Catch a show at the 14-square-block Cultural District, home to a bevy of theaters and galleries. Its Point State Park, a national historic landmark, hosts the Three Rivers Arts Festival each year. To the north, The Andy Warhol Museum pays homage to its pop-art namesake.
see all hotels in Downtown PittsburghNearby Activities & Points of Interest
Less than 0.5 mile
- Mellon Arena - 300 yards
- Allegheny County Courthouse - 500 yards
- Pittsburgh Amtrak - 600 yards
- Lawrence Convention Center - 800 yards
- Senator John Heinz Regional History Centre - 900 yards
0.5 - 1.0 mi
- Benedum Center for the Performing Arts - 900 yards
- Downtown Pittsburgh - 1000 yards
- Roberto Clemente Bridge - 1400 yards
- Station Square - 1400 yards
- Andy Warhol Museum - 1400 yards
3.0+ mi
- Pittsburgh Alleghany County Airport (AGC) - 6.9 miles
- Pittsburgh Intl. Airport (PIT) - 14 miles
- Butler County Airport (BTP) - 23 miles
- Washington County Airport (WSG) - 26 miles
- Beaver Falls Beaver County Airport (BFP) - 31 miles
- Latrobe Arnold Palmer Regional Airport (LBE) - 33 miles
- Wheeling Ohio County Airport (HLG) - 39 miles
- Indiana County - Jimmy Stewart Airport (IDI) - 49 miles
Reviews
Filter by:
-
All (50)
- Recommended (45)
- Not recommended (5)
"The Place to stay for a Penguins Game"
Reviewed by a Hotels.com guest on Nov 3, 2009
The Place to stay for a Penguins Game. Came in from Illinois for a Penguins game. The Hotel was perfect being across teh street from Arena. No hassel with traffic or parking.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"outstanding Hotel"
Reviewed by a Hotels.com guest on Jul 29, 2009
Stayed at Marriot when in town to see a concert at the Mellon Arena, it was so nice to walk across the street to the concert and not have to fight all the traffic after the show. The hotel staff was very nice and helpful.Would definity stay here again.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great stay"
Reviewed by a Hotels.com guest on Jul 27, 2009
Right across from Melon Arena for a concert...ideal location.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 29, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Worth the $"
Reviewed by a Hotels.com guest on Mar 31, 2009
this hotel is directly across from the mellon arena so it's perfect if your going to an outing there. It could be noisy though if your not. The hotel was clean but there was a sock in our room when we got there...the room service took forever but, the food was good.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 2.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 26, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 3.0 Room Cleanliness
"Pro's & Con's"
Reviewed by Krista of Altoona on Jan 21, 2009
It was loud at night. You could still hear sirens on the street (from 17th floor). People running up and down the hallways knocking on doors. The shuttle service is very convienient, also a plus if people are drinking so they will not drive. The staff was very friendly!
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jan 15, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"my hotel stay"
Reviewed by a Hotels.com guest on Jan 15, 2009
Everyone one at the hotel was very nice and helpful. The beds in the room were very comfortable. The only problem I had with the hotel is there is no where to eat around the hotel.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
""Great room for the money""
Reviewed by a Hotels.com guest on Jan 6, 2009
If you need a place for a Penguin game this is it.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Dec 11, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Comfy Beds"
Reviewed by Heather of Rochester on Nov 12, 2008
The Hotel was nice, rooms were comfortable and clean. The beds were especially comfortable. Only thing I would mention would be that the heater/air conditioner had no controls. There are not many eating establishments within walking distance (except for fast food). The Hotel buffet breakfast was good and reasonably priced at $15 ($1 of which goes to charity). They have a complimentary shuttle van which took us to Station Square to eat dinner. Unfortunately, the driver was very busy that night and we had to wait a half hour for him to pick us back up. The staff was very friendly and helpful. I would stay at a Marriott again, but perhaps closer to eating and entertainment next time. Overall, a very satisfactory experience.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Needs improvement on room service and wake up calls"
Reviewed by Kim of Lagun Hills on Oct 30, 2008
Room Service was aweful. They blew my order and then came up again with the wrong items..and again...3 times on the same morning. I gave up and went to Starbucks. I asked for a 7am wake up call for a business meeting. They never called. I'm glad that I set my phone as a back up or I would have missed my meeting. We could not get service in the hotel after the game on sunday night. They were way understaffed and not prepared at all for the many groups that were in the hotel. The hotel was completely booked. There was no excuse for the poor planning by management.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 11, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 2, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"great hotle"
Reviewed by kevin of bayville on Aug 20, 2008
I enjoyed my stay at the hotel,easy access to pnc park,bars,only problem was bathroom was small
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great Night"
Reviewed by Nerdy of Mineral Wells on Jun 25, 2008
Very impressed with my stay. My fiance and I decided to head to Pittsburgh for dinner and a night out and I chose the Marriott after other reviews on hotels.com. The staff was great. Very helpful, very considerate. Even a gentleman carry glasses through the hallway was kind enough to smile and wish us a good evening. It is the small things like that gesture that make the difference to me. The room was clean, the bed was comfortable, and the bathroom was slightly small but still did the job. Also bar located in the hotel had a great atmostphere with some great people in it. From the valets to the room service. A+
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"just ok"
Reviewed by James of Macedon on Jun 25, 2008
no parking at hotel unless using valet $24.00 for 24 hours or garage nearby $16.50 for 24 hours the heat/ac unit was sub par the front of the hotel had many pan handlers first thing in AM
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
"Horrible all around."
Reviewed by Adam of Fassbinder on Jun 18, 2008
Overpriced Valet, Loud Neighboring Rooms, Didn't Accept a Checking Account VISA!!
Overall Rating
out of value="5"- 2.0 Hotel Service
- 3.0 Hotel Condition
- 2.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 12, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 12, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Parking nightmare"
Reviewed by a Hotels.com guest on May 1, 2008
Very expensive hourly rates to park. Cheapest way is 'valet parking' at $24/day. Not your typical parking situation. Hotel also not easy to get into from street, have to make a u-turn to be able to come down the street to make a right hand turn into the parking lot...not convenient at all.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 3.0 Room Cleanliness
"awesome hotel!!"
Reviewed by Natalie of Pittsburgh on Apr 15, 2008
the hotel is beautiful and the rooms are very clean and the beds are extremely comfortable!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great hotel!"
Reviewed by Jessica of Greenville on Mar 19, 2008
The hotel was overall wonderful. The service was good, it was clean, and great location for Mellon Arena activity (excellent Bon Jovi concert!!!). Being St. Patrick's Day weekend, with the parade, the concert, and the crowds, it was a good experience...busy, but nice. The only problem we had was a noisy heater/airconditioning unit in the room, but was easily taken care of.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Feb 12, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Outstanding Hotel"
Reviewed by Marcie of Mechanicsburg PA on Feb 5, 2008
The Hotel was very clean and warm. The clientel were so friendly and very helpful. I would definatly stay there again.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"worth the money"
Reviewed by a Hotels.com guest on Jan 10, 2008
outstanding hotel realy clean
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jan 9, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"very nice stay"
Reviewed by a Hotels.com guest on Jan 9, 2008
very clean, friendly employees, good stay, comfortable bed
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Exemplary Service"
Reviewed by dinker and gi of Coraopolis on Jan 9, 2008
We couldn't have been happier. This was a much needed get away BEFORE our third child is born. Best night's sleep in a long time, of course it helped that grandma had the other 2 boys at her house. The beds were the most comfortable and if we could afford it, one of them would be in our bedroom. I would recommend this to anyone going through the area or even if you just want a night away from home.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jan 9, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jan 4, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 14, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"No Conceirge Service on Weekends"
Reviewed by a Hotels.com guest on Oct 24, 2007
I was upgraded to the Conceirge Room because another Marriott in town cancelled my room with hotels.com. This turned out to be no benefit as there was no conceirge service (locked room) on Saturdays or Sundays, the only time we were there. Room was nothing special, ordinary in fact.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 27, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 12, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 5, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 5, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 2, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great room for the money"
Reviewed by Reggie of Elmont, New York on Sep 1, 2007
More vending machines on floor
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 15, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Nice room for the money"
Reviewed by a Hotels.com guest on Aug 14, 2007
Staff was helpfull and pleasant throughout the hotel, even in the bar and resturant. The food was a little costly but it was good. The bathrooms need to be cleaned much better was the only complaint we had.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 2.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 25, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 25, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Avoid **27"
Reviewed by a Hotels.com guest on Jul 15, 2007
Unhappy with initial room because of noise issues, we were happily and politely moved to an upgraded room when we asked for different accommodations for the second night. Avoid rooms ending in 27 as they are actually part of the elevator system and your headboard is against the elevator shaft - whooooosh, whooooosh all night long. Great staff at the front desk helped us figure out the city and take advantage of the great - and mostly free - public transportation. Great weekend. Go to the ball game and sit high above home plate - don't bother watching the game - the view of the city and bridge are awesome - night game best!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 21, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 11, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 1.0 Room Comfort
- 1.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 29, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Great Location and hotel"
Reviewed by a Hotels.com guest on Mar 12, 2007
The Marriott was a more than average hotel with it being just a minute or two walk to Mellon Arena. Being the official hotel of the Pittsburgh Penguins and Mellon Arena, its location is fanastic. The lounge downstairs was absolutely packed, and the restaurant looked very nice. Overall, great location and great hotel!
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 7, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 2.0 Hotel Condition
- 4.0 Room Comfort
- 3.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews