"A bit overpriced for the level of service."
Shower was difficult to operate and fridge did not work. Concierge couldn't order a cab? Rooms were clean.Genuine Hotels.com guest review
"Close to the T"
You can ride the T for free in downtown Pittsburgh, and the station is a short walk away. If you have more time, a walk to downtown areas such as point state park is about 20 minutes and really convenient. I had no trouble with the hotel staff who seemed friendly and helpful when I asked for assistance. The room was very clean and large, but the bathroom […] is small but no real complaints. Read moreGenuine Hotels.com guest review
First time at the hotel. It was a very good experience. The front desk staff worked with me to optimize my rate. Another employee personally walked me to the subway station to be sure that I found it. Overall, customer service reminded more of an Asian hotel than a US hotel.Genuine Expedia guest review
Clean, pleasant, good value, good location in downtown Pittsburgh. Highly recommended.Genuine Expedia guest review
"Very pricey for what you get"
The bathroom was a disappointment. Very small for the price. Not many dinning options.Genuine Expedia guest review
"Great Hotel/Great Location"
Attended a Pirates/Red Sox game. Hotel was very nice, concierge was really helpful in showing us how to navigate our way to the Warhol museum and to PNC park. Would defintely stay here again.Genuine Hotels.com guest review
"Decent hotel in City Center"
The staff was courteous and helpful. The location was also very good. The restaurant and bar were good. The WiFi was horrible (even their Hi-Speed), albeit they refunded me the money. The gym was small but it worked. They had a sauna and a decent indoor pool. The hotel has areas that are outdated but they do best with what they have. I'd stay here again […] if I couldn't get into a more updated hotel. Overall 3.5 stars. Read moreGenuine Hotels.com guest review
"Traveled to the opening day of the Pittsburgh Stee"
Staff so helpful , nice. I was going to buy water at the gift shop and the clerk at the counter said they have complimentary water. Also free apples at the desk.Genuine Expedia guest review
Elevators were horribly slow.Genuine Hotels.com guest review
there is road construction on one side of the building with a 24/7 permit. For the next month, that side of the hotel is not for light sleepers. Staff is very attentive and respectful of the situation, but best to tell them ahead if you need a room away from the road crews.Genuine Hotels.com guest review
Everything was great; the only thing was the hotel billed my credit card for valet parking that I did not use. The front desk took the charges off without a hassle. I would not have mentioned this but I stayed at a Marriott in Columbus, Ohio and was charged for a movie we did not watch, I know these are petty but watch your bill.Genuine Hotels.com guest review
"A gem in the city"
Visited on a birthday weekend. Impressed with the service- manager Amy Jo ensured we had a great room and even remembered it was my birthday! The doorman walked me to the subway station so I would not get lost. The breakfast was a feast, not the pathetic anemic buffet we have all gotten used to. I would highly recommend this hotel. A great deal Ina […] great locale. Read moreGenuine Hotels.com guest review
"Nice but disappointed"
The location and staff was fantastic. I just expected a more updated hotel with a nicer room. The room felt like I was staying at the Holiday Inn instead of the Marriott. Would stay there again but understand what I'm getting next time around.Genuine Hotels.com guest review
Not bad at all...had to pay for daily parking...but the hotel was close to the subway...the FREE subway by the way! walking distance to restaurants...not so much for shopping but had a great view.Genuine Hotels.com guest review
"Wasn't as close to PNC park as I was told!!"
Hotel was very nice and clean,wish it was closer to PNC park like I was told . But we had fun and it is alittle high in price.Genuine Hotels.com guest review
"need more people at desk"
Waited awhile for check in and for informationGenuine Hotels.com guest review
"Very Friendly Staff"
Nice clean hotel! The Staff was very friendly and helpful.Genuine Expedia guest review
Great hotel, clean, friendly and great service. Walking distance from Penn (restaurants, clubs) and strip district.Genuine Hotels.com guest review
Expected more. Outside looks good, inside rooms are old and crampedGenuine Hotels.com guest review
"Fantastic; Check out view"
Very quiet and comfortable. With Starbucks in the building woooohoooooo.Genuine Hotels.com guest review
"Great place to stay"
would not expect any better treatment from staf and location is great to.Genuine Expedia guest review
"Great Location and People"
We had a great time since we were going to a concert and had never been to Pittsburgh before. This hotel is directly across the street from the arena for concerts, hockey, and other activities.The employees are very trustworthy and immediately got on a request we made regarding the A/C. Only one in house restaurant with limited menu. Many restaurants […] and some shopping are within walking distance. Cabs are not convenient but a car service is and very competitvely priced. They are very willing to take you anywhere and are full of local knowledge and suggestions. We definitely will be staying here again. Read moreGenuine Hotels.com guest review
"Weekend with friends"
Had a great Pittsburgh weekend and hotel was very clean, staff friendly and courteous. Made our weekend even more memorable ;)Genuine Expedia guest review
Stayed for the fourth of july. The hotel was in a great location right next to where the pens play and a $10 cab ride from shady side. They had free popcorn and lemonade for the 4th celebration and was overall a great experience. Highly recommended for anyone looking for a fun night in the burgh.Genuine Hotels.com guest review
"So/So- Decent walk to Stadiums"
The hotel was nice enough. The 3 pm check in is a mad house,and the elevators are very slow- so bring your patience. The staff was very nice, especially the servers who worked breakfast! They were the most pleasant & friendly bunch of people who were happy to chat and offer some insider information on the local sites. The breakfast buffet was very nice, […] great variety and included a made to order omelett & waffle station. (the omlette/ Waffle lady was fantastic!) The stay was nice, but the room was a little pricey for what you received. I have had similar experiences (staff, cleanliness, room, etc) in other hotels that cost much less a night. This hotel is about a 15 minute walk to PNC park, this hotel does not offer a shuttle service to local sites (not sure about an airport), but we found the walk to be comfortable. Parking was not included in the price- It was $18 for 24 hours (park yourself) or $26 for valet. Not a lot of money, but still good to know. If you are a hockey fan, this hotel is directly across the street from the Penguins venue. Overall, the hotel was nice and comfortable. I don't know if we would stay here again- For the money spent, we would much rather be closer to the ball parks. Read moreGenuine Expedia guest review
"Comfortable room and close to the game!"
We were only there for one night but I thought the staff was great! The room was clean and the bed was comfortable. We stayed there to go the Pirates game at Pnc Park and we were able to walk to it like we planned.The hotel was just right for our plans and I would stay there again!Genuine Expedia guest review
"Great location next to the ballpark."
Hotel was clean . Staff was courteous .overall I will be back again and recommend this hotel.Genuine Expedia guest review
There is no free parking at this hotel. It is a minimum charge of $18 per day. The staff tried to justified it by saying the garage was a separate company. At a minimum this should be disclosed on your web site and Marriott's.Genuine Expedia guest review
breakfast was great!!!!!Genuine Hotels.com guest review
"Clean and pleasant hotel"
Just stayed 1 night but it was a great hotel with very friendly and accommodating staff. My room was very clean with a great view toward the north of Pittsburgh. Room quiet with good amenities. Mangement must be good because you can tell the staff enjoys working there.Genuine Expedia guest review
Great hotel, great staff and perfect downtown location.Genuine Hotels.com guest review
"I would reccommend this hotel"
Loved the hotel. Not as easy as I would have liked to get there. But I would definitely go back.Genuine Hotels.com guest review
Very nice hotel and staff was great from Consierge to Front Desk Clerk. very accommodating with an early check in. Would stay here again.Genuine Hotels.com guest review
"Overall pleasant experience"
Great room - clean and very comfortable - front desk staff wa very accommodating (although he neglected to ask if I was a marriott rewards member and when I tried to apply it afterwards was told I couldn't . Bell staff also helpful in finding cans - they don't seem to be dependable I. Pittsburgh - hotel does have a shuttle but not to airport. Food in […] restaurant was not good. Read moreGenuine Hotels.com guest review
Hotel was centrally located in downtown Pittsburgh, easily accessible by car. Parking is available, the rooms are clean, and the staff are polite.Genuine Expedia guest review
Front desk staff was wonderful. Only complaint was noise from other guests in the next room down. Response from front desk was immediate and the issue was resolved.Genuine Hotels.com guest review
Although the hotel was clean and staff were friendly enough, for the price I expected a bit more. The hotel failed to tell me about the $22 a day parking, even though I called and asking about parking before hand. Also, the refrigerator in our room did not work which was a problem for my grandfather that need to keep medication cold. The area surrounding […] the hotel is very run down I did not feel safe leaving the hotel at night. Also the restaurant is closed on Sunday, which was a big inconvenience. Read moreGenuine Hotels.com guest review
We had a wonderful stay at the Mariott City Center. The bell hop and the Shuttle driver were very helpful in getting us around to where we wanted to go. Would definitely stay here again.Genuine Expedia guest review
The staff was friendly and helpful. The room was clean. the view was lovely.Genuine Expedia guest review
"good downtown location"
Very goodGenuine Hotels.com guest review
"Internet not working the entire time!"
We are Marriott Rewards members and business travelers. We stayed at this hotel recently during an important trade show. The internet in the room did not work the entire time we were there. There is a "free" option for slow internet and a "pay" option for decent internet. As rewards members we should have been able to get the decent internet option […] at no charge. However - we couldn't even get the slow/free internet - or the fast - as we kept getting error messages. The front desk referred us to an offsite internet team who were no help, and said that the hotel was having issues. Sometimes the offsite help - listed as 24/7 support - didn't answer our calls. When we told the front desk that we had never had this issue at any other Marriott, they said that this Marriott was a franchise, and that is why the service wouldn't be the same. So in a nutshell - if you are a business traveler to Pittsburgh needing internet in your room to actually work while you are staying there, then the Marriott City Center hotel is NOT going to be a good hotel for you. Read moreGenuine Expedia guest review
We stayed our son's graduation from Pitt. It was very easy going in and out. We stayed one king size room. Room was spacious and very comfortable . I hoped to have more space in the bath room but over all we liked it.Genuine Expedia guest review
"Would stay again"
The only Con to this hotel is the Parking. It was very difficult to actually turn into the parking lot. I had to circle several times and call on the phone to actually have them tell me exactly where to turn. so keep your eyes open or you will miss it and park in the even higher priced lots. The amenities were wonderful, including bottled water for […] the coffee maker, and a wonderful terry robe to wrap up in after a hot shower. Read moreGenuine Hotels.com guest review
Couldn't ask for better!!!!! Love to go back!Genuine Hotels.com guest review
Hallways were clinical looking. Cleaning staff allowed doors to slam every time they opened to see if the people had checked out, which is irritating when you are trying to sleep a little after 7:30 after arriving at midnight. Small bathroom. The concierge area was nice and the food was acceptable.Genuine Expedia guest review
My fiancé and I visited for a penguins hockey game and it was a fabulous hotel. The service was extraordinary - everyone was so kind and helpful. There was a complimentary shuttle that took us to various places in the area - restaurants and the science center - and the concierge was wonderful to tell us about this service! They have delicious room service […] for a very reasonable price, as well as a bar area in the lobby which has great food as well :-) We loved our stay and look forward to visiting again! Read moreGenuine Hotels.com guest review
"A great weekend"
Stayed the weekend to see the Pens and the flyers. I really liked how the hotel was right next to the rink. I liked their shuttle it was quick and easy to do.Genuine Hotels.com guest review
"great location for hockey game at consol energy,"
within walking distance of good places to eat, also shuttle to other places in the city. staff friendly and very helpful. overall great time.Genuine Expedia guest review
"Nicely renovated hotel in the middle of the city"
Very comfortable room at an excellent price in the heart of Pittsburgh. We easily walked the mile or so to PNC Park to see our Pirates game as well to Station Square and Mount Washington. The T subway system is close by as well but on a nice day, it's more pleasurable to walk the city. I had the best night's sleep here than I have at other similarly […] priced hotels. Would definitely stay here again on my next visit to Pittsburgh! Read moreGenuine Expedia guest review
A bartender that was not as friendly as he should be when he is serving a totally over priced wine.Genuine Hotels.com guest review
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