Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
"Nice room, broken appliances"
Booked the room on Hotels.com and the site specified that the room would be either two double beds, or a Queen sized bed. It was neither. It was a single double. The site also said the room had a coffee maker. It didn't, although the front desk did have one delivered after some prodding. The sleep-number bed (I paid for the "deluxe" room) had a control […] which rarely worked. The IP-based TV did not work for that evening, it was analog only until I got fed up with the picture the next morning and had maintenace come to the room to fix it... by "rebooting" the IP-based controller. This was such a hassle for a simple stay. Stay away from the hotel restaurant... over-priced and so-so food. Read moreGenuine Hotels.com guest review
"Great location, grat views..."
had a great stay..Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Last time was better...This time? Ehh"
Decent hotel very close to LAX. Room was fine but had difficulty getting housekeeping in before my visitor arrived at noon. Asked them to send someone while I was in the gym. Did not. Asked them to send someone while I was at breakfast. Did not. Food menu in lobby area is not great. Very limited selection. Main restaurant selection is better but pricey. […] Food is OK, but not great. They normally have a decent beer selection but they ran out of most of the good ones. Had to wait 30 min to get a cab because they contract with one company and refuse to call any others if their contract guys are late. The place is OK. Not fantastic. Not terrible. Staff is very friendly. Place is nice enough and clean. I'd stay there again. I think they just had a few rough spots this trip. Read moreGenuine Hotels.com guest review
"Disappointed"
Close to LAX, but that's the only good thing about it. Rooms need updating. Must rent a car if you have no transportation. I reserved one of the "premium" rooms but when I got there, it was a regular room and they did nothing to accommodate me. Won't stay here again.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Do not stay there if you want to catch your flight"
I tried for over 45 minutes to call the operator, front desk, bell desk, bar and even security. I DID get ahold of room service but they couldn't go check on the front desk. I even called the direct hotel number from my cell phone to make sure it wasn't a hotel phone issue. All I wanted was a wake up call, so I had to wake up my wife to have her make […] sure to call me. I almost called 911 to make sure there wasn't something wrong. I rode the shuttle bus with another person who had the same issue. This used to be a great place to stay...yet, no more. Read moreGenuine Hotels.com guest review
"I was here for a family emergency"
I booked this hotel on the Internet. This room was by far the cheapest room in quality. It needed updating & the information in the room said all of the rooms had Sleep Comfort beds. This room did not. When I checked out, I told the desk personnel that I was disappointed in that I got a regular mattress. She looked up the room & said "that room doesn't […] get the Sleep Comfort bed". So it was false advertising. I feel because I booked this hotel online, I was given a far inferior room! Also the movie channel didn't work. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"charge valet parking"
They charged a valet parking of 25 dollars per night without any mention of the same at the time of booking.Genuine Hotels.com guest review
"President and CEO, Masterliving, Inc"
We had to move from the Hotel on the second day of our stay, based on the quality and cleanliness of the Hotel.Genuine Hotels.com guest review
Just perfect...Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"close to airport"
i think the room used to be smoking room, my eyes and my throat were horribly itchy and i requested non smoking roomGenuine Hotels.com guest review
"Worth its price"
The best choice for business traveler. Don't recommend it for tourists who want to L.A. Sightseeing, hotel is located pretty far of tourist's routes.Genuine Expedia guest review
"Better to stay at Sheraton Gateway"
This hotel needs remodeling. Do not be fooled by the valet parking and clean lobby. As you enter your room you will see outdated carpet, dirty bathroom and windows that need washing. The room we stayed in had an issue with the toilet and the pipes were leaking. The sleep numbers beds were not working even through the remotes were present. My advice […] is to spend extra 10 dollars and stay at Sheraton Gateway. You won’t regret it. Read moreGenuine Expedia guest review
Response by Radisson Hotel Los Angeles Airport Dear Traveler; Thank you for your recent stay with us. We are sorry that your stay did not exceed your expectations this visit. We are currently working on guestrooms and look forward to exceeding our guest expectations by the end of this year. WE look forward to the opportunity to have you back as our guest and please feel free to call me direct so I may personally oversee your stay with us. Thank you for thinking Radisson!
"Valet at Raddison LAX questionable practices"
Interesting scenario took place. My flight to Chicago was cancelled due to weather in the northeast. I had previously stayed at another hotel the night before 1.5 miles away. I had mistakenly left my paperwork behind and needed to get a cab to return to the original hotel in order to pick it up. It was late that night and I went to the valet and requested […] a cab. He literally asked me what I would be willing "to pay" in return for his co worker to take me to the hotel and retrieve my belongings. I won't be staying with the Raddison again. Literally a very creepy moment. Read moreGenuine Expedia guest review
"Good stay"
Stayed for one time while in LA. Hotel is very close to the airport but very quite room. Front desk staff was great and room was clean and comfortable.Genuine Expedia guest review
Even with the $25 per day charge for parking, the price was right compared to other places in the vicinity (which also charged a daily fee for parking). Very nice fitness facility which was not advertised much on the webpage other than one photo. Room was fairly quiet even though the window faced one of the LAX runways.Genuine Hotels.com guest review
"Was just ok."
Needs renovation. Leaky hotel faucet. Beds just ok. Sleep number but the electric hand controls hardly worked. They felt really old and abused.Genuine Hotels.com guest review
"A LITTLE FAR FROMFAMILY"
THE HOTEL ROOM WAS COMFORTABLE AND CLEAN. DIDN;T LIKE THE PARKING CHARGE, BUT CONVENIENT.Genuine Hotels.com guest review
"Short night"
We only had 4 1/2 hours due to a delay getting us to our hotel after 11 pm. The bar was open but in order to get a sandwich you had to order room service. We would have had two VERY expensive drinks instead of on had we been able to get a sandwich at the bar. The hotel was clean and close, I would stay again.Genuine Hotels.com guest review
"close to LAX"
satisfiedGenuine Hotels.com guest review
"Only if you have to"
I had to attend a funeral and needed a inexpensive room quickly. I'll start with the positives: If you are catching a flight, you could not be any closer to the Airport. You are basically sleeping in the first terminal. It's perfect for traveling purposes. The lobby is nice, and would lead you to believe that the rest of the hotel would follow suit... […] Negatives: There seemed to be painting going on down the hall I was staying in. About one fourth of the walls were like three different colors. The room looked fine except I was supposed to have a King bed, not two doubles. Then there was hair in my shower. Not just one hair but hairsssss. I always check the bathroom in any hotel I stay in (my boyfriend and I enjoy single night trips often). That in it self was enough to make me feel icky about the room. Hopefully it was just my experience that was negative. What I am saying is that I would not stay here again unless it was completely necessary. Read moreGenuine Hotels.com guest review
"Radisson Hotel Los Angeles Airport"
Overall a very old and not very clean hotel. Right next to LAX, but I will choose another location next time.Genuine Hotels.com guest review
"Great for a layover"
I was transiting LA and had 7 hours to kill before my flight to Australia so bought a night at a reasonable price. It is ideal for a one or two night layover but I wouldn't stay there beyond that. The lobby and bar areas are nice and clean, complimentary shuttle was timely and convenient, and although the rooms were a little tired and worn, they were […] clean and the bed comfortable. I ordered room service and the grilled salmon and vegetables were faultless. I would definitely stay again if I had a layover and wanted a comfortable bed and clean room. Read moreGenuine Expedia guest review
"Not enough for the price"
Was really disappointed with the rooms and overall upkeep of this hotel. Lobby looked great but the walk to the room and the room itself really killed my impression of hotel. Had a funny smell and just seemed old. For the rate that we paid we expected something a lot nicer. Felt like we paid a lot to end up staying in what seemed like a Motel. Would […] never stay here again. Read moreGenuine Hotels.com guest review
"sleep by number beds"
My husband and I have been thinking of getting a sleep by number bed so glad we didn't. If you are sharing a room either get a king bed or make sure everyone has there one. WE shared a double and it's like sleeping on an air mattress. NOT so fun.Genuine Hotels.com guest review
Great except the bed could have been softer.Genuine Hotels.com guest review
"my trip to Hollywood"
The rugs were not that clean in the room. might need an update. some of consiours was distracted by other guest, they might need more than one person at that desk during the day. Staff were very attentive at the curbside for the cars drop off. I don't think there should be a fee to park the car at the hotel.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice Stopover for 2 days"
Lovely hotel near LAX large rooms & very helpful staffGenuine Expedia guest review
"Tired but clean and the price is right"
Although the room, carpets, etc. are tired, the hotel and room are clean and the beds are comfortable, it is close to LAX by hotel supplied shuttle and most importantly, the price is right.Genuine Expedia guest review
"would stay again"
easy, convenient access to LAX thru their courtesy shuttle. nice staff. nice lobby, good but expensive room service....I did not care for their full size Sleep Number Beds.....but for price and location I would stay again..Genuine Hotels.com guest review
"Stuff did not work"
Would have rated the hotel much higher, except that our TV did not work, it took a while for someone to believe us, and show up to our room. Then after it was determined that the TV really did not work, another 1/2 hour later, someone showed up to offer to move us to a different room, which we declined, since it was late, and we had unpacked. Then, […] unfortunately, we found that the bedside lamps also were non-functional . And in the morning, found that they had not restocked the coffee-maker. So three strikes. Read moreGenuine Expedia guest review
"Avoid this Radisson Hotel"
Shuttle didn't show up for almost an hour after 3 calls to the Raddison. Dirty hallways. Outdated carpet and furniture. Sleep Number beds didn't work right and were uncomfortable. Upholstered chairs in bar where we ate very worn and filthy. Took way to long to check in. Encountered scarey neighbor in next room yelling into the halls about a 9mm gun. […] Security confiscated our luggage when we complained and asked to be moved. Thermostat was in celcius and wouldn't cool room down once we converted it to F. Sleep Number beds awful; tv didn't work right. Carpet and room very dated. No wash cloths, 1 hand towel and 2 bath towels. Couldn't wait to leave. Would never stay there again even if free. Super 8 the next night was wonderful and much, much cheaper! Read moreGenuine Expedia guest review
Response by Radisson Hotel Los Angeles Airport We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to make improvements on our property. To discuss your stay further, please contact the hotel directly, and ask for Stephanie Lundquist in Guest Relations.
This guest did not leave a comment.Genuine Hotels.com guest review
"over priced"
they have no parking but for addtional $25 per night they park your car for you.Genuine Expedia guest review
"Excellent"
It was great. The room was clean and smelled good.Genuine Hotels.com guest review
"Comfortable, quiet, pleasant stay"
Great location if you need to catch an early flight or are arriving very late. The hotel is within easy walking distance once you exit the airport. You can get there much faster on foot than waiting for the shuttle bus. My room was quiet, bed very comfortable and the restaurant's salmon was excellent. Very friendly service too.Genuine Expedia guest review
"A little sub-par for a Radisson"
A lot of the amenities for the hotel were good, but the bathroom seemed pretty dated and not up to par. The halls and such also look they should be re-done. The neighborhood stinks, but it is what it is. If you want something close to LAX, you can't really get any closer.Genuine Hotels.com guest review
"Family Vacation"
After reading the reviews, I was not expecting alot from this hotel. I was really surprised --- the hotel was great. Check in was fast, hotel lobby was bright and welcoming. There was a coffee bar right in the lobby. Elevators, hallways and valet area were clean. Room was exactly as it appeared in the pictures. We had a view of the runway at LAX (my […] teenage son was thrilled). All requests for service were taken care of within 5 mins. All Staff was friendly and helpful. Would stay there again. Read moreGenuine Hotels.com guest review
Light switches in room don't work tv was better quality hd than most Bathroom tiny Sleep number beds - meh $25 valet parking is only option - vistors to guests can buy a cup of coffee from lobby bar and get validated parking for 2 hours though Stayed here one night after switching from Sheraton gateway lax the night before. Radisson is cheaper and it […] shows but overall fine for a quick stay Read moreGenuine Hotels.com guest review
"Larger TV selection would -nice to have available"
It was very pleasant ! The room was quite lovely and I enjoyed my stay for business purposes. I will return soon !Genuine Hotels.com guest review
Reasonable value for the money.Genuine Hotels.com guest review
"WOW service!"
Got in from a flight late and had to leave early the Next day. Only waited 5 minutes out of LAX for the (free) shuttle to the hotel where a gentleman did everything with my bags. it was a blink, and we were at the hotel. Super clean room, fantastically comfortable bed. ordered room service and it was there in less than 15 minutes and a man named Carlos […] was extremely polite. Next morning no issues checking out before my flight to Mexico. A different (yet still very helpful) shuttle driver took care of my bags. Such a fantastic experience, i cancelled my reservation for a different hotel i had for my return trip and stayed there. Had a bunch of extra time between my arrival and my flight out, and the Front Desk clerk was extremely helpful with getting me a cab to (and from) Long Beach. Again, fantastic service! Read moreGenuine Hotels.com guest review
"Not a real value"
This property is not up to Radisson standards for upkeep. Very much in need of a redo. There are few options besides hotels for dining in the area; the house restaurant is expensive and not very good at all. 2 adults & 2 kids = almost $100 and the food is worse than most of the lower rated family oriented chain options. Parking is $25 a day, although […] a cheaper option is up the street. The proximity to the airport is a plus but there are hundreds of hotels with shuttles to LAX. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Los Angeles Airport We are sorry to hear that we did not exceed our expectations on your culinary experience with us. Your comments have been shared with our culinary team so we may see what we are able to change to accommodate our guests. We do have our Concorde Lounge in the Lobby that does serve a children's menu and serves a wider variety that our restaurant which is for fine dining may not serve. We look forward to the opportunity to serve you on a future stay so we may exceed all of your expectations.
"great friendly hotel"
I really thought the staff were so nice. The staff made the hotel worth coming back to.Genuine Expedia guest review
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