"beautiful but like disneyland"
Hotel was beautiful---rooms and grounds. Plus close proximity to beach & water activities (kayaking, paddle boarding), It was, however, very crowded with lots families with children. It was pretty much like Disneyland, which wasn't really the experience my husband and I were looking for.Genuine Hotels.com guest review
Very average rooms. Hyatt is doing just about the best it can to maintain and decorate this, an older property with design flaws vs. more modern hotels. Hotel was obviously refreshed at some point, but it's hard to hide the fact that the architectural style of the buildings are simply of an aging hotel in terms of design style, ceilings, etc. That said, […] it's a fairly clean property. Nice ambiance at the small casino. Staff at the front counter and bell staff were exceptional here. The cafe restaurant was HORRIBLE and way overpriced. Better to eat off site from what we learned. Read moreGenuine Hotels.com guest review
"Lake Tahoe Treasure"
Our visit was more than we anticipated. The room was beautiful with a nice patio where we'd sit with coffee in the morning. Dining on the "campus" was outstanding. Great casino. Enjoyed the spa. Super experience!Genuine Hotels.com guest review
"Lake Tahoe beauty"
The service is exceptional. The beach and view of Lake Tahoe is fabulous! Didn't want to leave.Genuine Hotels.com guest review
"Love Lake Tahoe and the Hyatt"
Really enjoying my stay at the Hyatt. I love to travel and this is one of the best locations in the world. The pool and spa were wonderful, albeit the cool weather (it's snowing today but passing over). We also checked out the private beach. Georgeous views of white mountains in the distance. I would love to be her in the summer. My wife really enjoyed […] the spa, "Mary Ann, the massage therapist was wonderful". They had very friendly casino personnel as well. It didn't hurt that my son graduated from college right up the street. Read moreGenuine Hotels.com guest review
"Nice hotel and close to the surrounding area"
Well located in a central area with easy access to the beach, recreation activities, shopping opportunities and road ways to other locations around the lake.Genuine Expedia guest review
Nice hotel in a nice location. Could do without the additional resort fee that the more upscale hotels seem to be adding lately. I don't need a car valet, thanks! The room was very nice but it was a little warm for us despite following the directions to turn on the fan to prevent heated air from entering through the vent.Genuine Hotels.com guest review
"Wonderful hotel in the mountains"
Fun, sun, food. we felt so relaxed and the hotel staff were so friendly, took really good care of us.Genuine Expedia guest review
"Amazing place to stay"
I normally stay on the California side of the lake because I drive up from San Francisco. I also, however, am a very loyal customer of Hyatt so I thought I would try out this hotel in Incline Village, NV. It is such a quiet and peaceful area of the lake and I feel like I will never go back to the Cali side now!Genuine Expedia guest review
"Excellent stay. Highly recommended."
We had premier treatment, great food, and top notch service.Genuine Expedia guest review
Nice hotel that is very close to the beach and ski resort. Perfect for family vacationGenuine Expedia guest review
"Great place to stay"
The hotel was nice, clean, and very welcoming. Everyone was very friendly and helpful. My room was clean and had plenty of space. I just wish there was an easy way to pull the nice, cool, fresh air into the room. I love sleeping in a cold room, and after figuring out how to turn the heater off, I would have liked a way to cool the room (yes I had opened […] the sliding door and even fanned the hall door). Since the hallway was heated, it was difficult getting the warmer/hot air out of my room. Other than that I had a really enjoyable stay. Read moreGenuine Hotels.com guest review
"Great deal for the offseason."
Nice hotel in a great area. Rooms were large and comfortable. Staff is great!Genuine Expedia guest review
Clean. Great service. Love the private beach, the fire pit on the deck, the free parking, the restaurants and bars in the hotel and across the street. I want the cozy window seat installed in my own house. Smart layout, with a million outlets, subtle nightlights for middle-of-the-night bathroom trips, extra nightstands, portable magnifying mirror.Genuine Hotels.com guest review
Just wanted to get out of busy work schedule for a weekend! This was the best choice for a weekend getaway. Lots of valets to park the car, polite and helpful staff, had fun at Cutthroat Bar where the staff was so good that they even surprised us in the morning by sending chocolate covered strawberries and wine to the room! Excellent fine dining at […] the Lone Eagle Grill! Loved every moment. Initially they gave us a room on the far end but changed immediately when I requested. Read moreGenuine Hotels.com guest review
"Beautiful area but disappointing room"
Location of hotel is perfect. Just a short walk to the private beach. Room was noisy and bed was not really that comfortable. View from room was great. Room service menu was limited but food was good and portions were small and healthy. Movie rental fees were high as were the cost of most other things at the resort. I recommend only due to the location […] . Read moreGenuine Expedia guest review
"A Quiet Respite"
I was in Tahoe on a business trip and the resort provide me a quiet respite from a hectic schedule.Genuine Expedia guest review
Hyatt never disappoints!Genuine Hotels.com guest review
Very pleased with the hotel stay. Very clean and great helpful staff! Only warning is to beware of the daily resort fee and room deposits that are not included in the Expedia price.Genuine Expedia guest review
"Overall a good stay"
Good location. Excellent view nearby. Free shuttle to Diamond Peak.Genuine Hotels.com guest review
My wife and I visited this hotel for our 40 th anniversay. It was a nice hotel but I would not call it a resort. It was clean, the staff was friendly and it was well maintained. They charged twenty eight dollars and change for a resort fee a day and we saw no added value for that. For our anniversay I wanted it to be special. Located by Lake Tahoe and […] in the mountains I chose a room with a balcony so we could enjoy the views. They charged fifty dollars a day extra for a room with a balcony but the highest room with a balcony was on the third floor, not much of a view looking into the trees. When I asked to change to a room without a balcony but higher up, they said I could be but they could not refund my fifty dollar a day balcony charge. We feel that we lost almosy eighty dollars a day and received nothing for our money. Hope this saves you some money. Read moreGenuine Hotels.com guest review
"Family friendly resort"
Nice pool, spa facilities after a long day of skiing at Diamond Peak Ski, which was only 5 min away made our stay very relaxing. Clean facilities and friendly staff. Right across from the hotel is a Hyatt resident only access to the Lake. Very private and quiet! Restaurants were quite pricey, sometimes under staffed. We ended up waiting for more than […] 30 min for our breakfast to be served. Was late for my son's ski lesson, which made us quite uncomfortable Read moreGenuine Expedia guest review
"it was great"
Best weekendGenuine Hotels.com guest review
We had an amazing time! Slots were lose, clean, and service was excellent. When we checked in I mentioned it was my husbands birthday. When we got to our room there was champagne and chocolate covered strawberries. Nice surprise:)Genuine Hotels.com guest review
everybody was really great from the time i arrived unti i left.Genuine Expedia guest review
"Great hotel with amazing facilities"
The pool and the 3 jaccuzzi were great. Room interior deco is cosy, modern, loved it!Genuine Expedia guest review
"It's a Hyatt"
You never have to worry about staying at a Hyatt. That what makes them a Hyatt. First class for everyone .Genuine Hotels.com guest review
The hotel seems pricy but it is worth it!! We are planning another trip soon!!!Genuine Hotels.com guest review
"Nice luxurious getaway in Tahoe"
The customer service was excellent. They really aim to please. The room was very clean and comfortable. I didn't care for the casino all that much, though. The breakfast service at the restaurant was also good, but not great.Genuine Expedia guest review
"Awesome hotel for families"
Everything you need is on site, ideal for families.Genuine Expedia guest review
Was very good.Genuine Hotels.com guest review
"Great ski weekend."
Great resort, everything you need or want is right there, we have been there twice this month to ski. Outside pool is perfect after a day on the slopes.Highly recommend this resort!Genuine Hotels.com guest review
"No snow, but we had fun anyway."
Went up to Tahoe this past weekend and it was very short on snow. Thanks to all of the wonderful ammenities of the Hyatt we had a wonderful time anyway. Staff was very courteous and helpful. The hotel was really clean and the pool areas were well maintained. Everything was wonderful. I'm thinking of returning in the summer because I think the kids will […] have a blast. Read moreGenuine Expedia guest review
"Luxurious stay close to nature"
We stayed two nights over the weekend. Besides sleeping, we only used two of the amenities, and were completely satisfied with both: valet parking and the jacuzzi/pool area. People at check in were very helpful and readily corrected an incorrect charge for minibar use (note that if you move around the things in the minibar the cleaning ladies will think […] you used them and they'll charge you). The room was comfortable and clean. Read moreGenuine Expedia guest review
Our stay was amazing. The staff is by far the friendliest and most professional, without being "stuffy", Iwe have come across in a long time. What a pleasant experience it was. We wanted to get away and create memories, it was our first time to Lake Tahoe , oh my did we ever create memories for a lifetime. Just being there in Tahoe, you've already arrived […] in its beauty, but the location and the staff, icing on the cake. Heaven on earth, if I may. I can't say enough, in life we have only one, just do it. Thank you Hyatt and thank you for all your recommendations. Bravo see you soon once again! Read moreGenuine Hotels.com guest review
"Great weekend experience with family"
I did not give 5 out of 5 only because you can very loudly hear when your next room neighbor uses the bathroom. If you can live with this everything else is excellent.Genuine Expedia guest review
They actually supply ear plugs in the rooms. We were supposed to stay for five nights but checked out after the third night because we could hear everything going on in the hall way and the adjacent rooms. For the third night we moved to a different room which was better because we were the only people in that section of the hotel. The Standard room […] doesen't have a table in it to read or eat at. The view from our first room on the first floor, was of the fence around the pool. The view from our second room on the third floor was better, we could see some of the mountains. They charge you a "resort Fee" but in the winter months it is not a resort, just another hotel. Read moreGenuine Expedia guest review
We had a great time,our hotel visit was wonderful!Genuine Hotels.com guest review
"very comfortable, well run"
the only thing wrong with the place was the resort fee thats added when you go to check out... $28 per person whether you use the amenities or not.Genuine Hotels.com guest review
"Terrific, great service and beautiful hotel resort"
First time for us in Nevada, loved all the amenities and surroundings. Very comfortable rooms, views of the mountain and lake, staff excellent disposition at all times. From the all the bell men, shuttle driver, front desk, chef at the buffet, housekeeping etc. We will definitely be back.Rates were very reasonable, great location, super convenient 5' […] from Diamond Peak resort free shuffle every 30' at the hotel door to take you there and back. Read moreGenuine Hotels.com guest review
"Nice hotel, close to everything."
We have stayed here a few times and it's consistently good which is super.Genuine Expedia guest review
"Missed the mark"
I was disappointed with our stay. We made reservations with notification of a young child and the room they gave us came with ear plugs- that's always a bad sign. The room was next to the elevator and it was loud. The bed was uncomfortable, with a slant towards the head of the bed and when I took a shower in the morning the hot water lasted about 90 […] seconds. Read moreGenuine Hotels.com guest review
"Excellent place. Room frig and microwave needed."
Good experience. Some items like a room frig and microwave would be very helpful.Genuine Expedia guest review
"convenient location quality hotel"
I've always found this hotel, even in the "King's Castle" days, to be the best hotel accommodation on the North Shore. Our most recent stay of two nights was as expected with nice room, wonderful amenities and exceptional cleanliness. Best location in the area with convenient dining and shopping close-by.Genuine Expedia guest review
Very friendly staff, I even had a uncle which was attending the same wedding forget his tie and the hotel was nice enough to supply him with one they had . I would come again and refer the hotel to anyone ..Genuine Hotels.com guest review
Incredibly friendly and professional staff. I am a manager at a resort myself and I was really impressed with your team at check-in, everyone smiled and was very welcoming all weekend. My only "negative" feedback is that the fan in our bathroom wasn't working...we were in room #514 last weekend. Thanks again for a great stay. LOVED the outdoor hot tub […] and the complimentary coffee with one's own cup...fantastic! Read moreGenuine Hotels.com guest review
"Lovely weekend getaway"
The only complaints I have are that the bars in the casino were understaffed and the main bar was closed most of the time... On Super Bowl weekend too! And the rooms have lame coffee pots. Other than that everything is to perfection and we LOVE going here!Genuine Expedia guest review
"Room noise, extra blanket would be nice"
The hallways are loud and more needs to be done to block the noise....ear plugs are smart to put in rooms :). The room service and staff were very nice. I liked the fact that there was the little Starbucks/fresh food in lobby area.Genuine Expedia guest review
"Well planned and beautiful resort"
The staff was very attentive and the resort is beautiful and well planned out. Fabulous restaurant on site and heated pool and incredible spa staff!Genuine Expedia guest review
"Great stay in Tahoe"
We stayed two nights in Lake Tahoe for vacation and had a great experience. The location is very nice for a private getaway. We were the only ones at the private beach at times. The hotel itself was very nice. The room was very clean and comfortable. There are several dining options which we enjoyed and a casino if you get bored.Genuine Expedia guest review
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