"Overall a good stay"
Good location. Excellent view nearby. Free shuttle to Diamond Peak.Genuine Hotels.com guest review
My wife and I visited this hotel for our 40 th anniversay. It was a nice hotel but I would not call it a resort. It was clean, the staff was friendly and it was well maintained. They charged twenty eight dollars and change for a resort fee a day and we saw no added value for that. For our anniversay I wanted it to be special. Located by Lake Tahoe and […] in the mountains I chose a room with a balcony so we could enjoy the views. They charged fifty dollars a day extra for a room with a balcony but the highest room with a balcony was on the third floor, not much of a view looking into the trees. When I asked to change to a room without a balcony but higher up, they said I could be but they could not refund my fifty dollar a day balcony charge. We feel that we lost almosy eighty dollars a day and received nothing for our money. Hope this saves you some money. Read moreGenuine Hotels.com guest review
"it was great"
Best weekendGenuine Hotels.com guest review
We had an amazing time! Slots were lose, clean, and service was excellent. When we checked in I mentioned it was my husbands birthday. When we got to our room there was champagne and chocolate covered strawberries. Nice surprise:)Genuine Hotels.com guest review
"It's a Hyatt"
You never have to worry about staying at a Hyatt. That what makes them a Hyatt. First class for everyone .Genuine Hotels.com guest review
The hotel seems pricy but it is worth it!! We are planning another trip soon!!!Genuine Hotels.com guest review
Was very good.Genuine Hotels.com guest review
"Great ski weekend."
Great resort, everything you need or want is right there, we have been there twice this month to ski. Outside pool is perfect after a day on the slopes.Highly recommend this resort!Genuine Hotels.com guest review
Our stay was amazing. The staff is by far the friendliest and most professional, without being "stuffy", Iwe have come across in a long time. What a pleasant experience it was. We wanted to get away and create memories, it was our first time to Lake Tahoe , oh my did we ever create memories for a lifetime. Just being there in Tahoe, you've already arrived […] in its beauty, but the location and the staff, icing on the cake. Heaven on earth, if I may. I can't say enough, in life we have only one, just do it. Thank you Hyatt and thank you for all your recommendations. Bravo see you soon once again! Read moreGenuine Hotels.com guest review
We had a great time,our hotel visit was wonderful!Genuine Hotels.com guest review
"very comfortable, well run"
the only thing wrong with the place was the resort fee thats added when you go to check out... $28 per person whether you use the amenities or not.Genuine Hotels.com guest review
"Terrific, great service and beautiful hotel resort"
First time for us in Nevada, loved all the amenities and surroundings. Very comfortable rooms, views of the mountain and lake, staff excellent disposition at all times. From the all the bell men, shuttle driver, front desk, chef at the buffet, housekeeping etc. We will definitely be back.Rates were very reasonable, great location, super convenient 5' […] from Diamond Peak resort free shuffle every 30' at the hotel door to take you there and back. Read moreGenuine Hotels.com guest review
"Missed the mark"
I was disappointed with our stay. We made reservations with notification of a young child and the room they gave us came with ear plugs- that's always a bad sign. The room was next to the elevator and it was loud. The bed was uncomfortable, with a slant towards the head of the bed and when I took a shower in the morning the hot water lasted about 90 […] seconds. Read moreGenuine Hotels.com guest review
Very friendly staff, I even had a uncle which was attending the same wedding forget his tie and the hotel was nice enough to supply him with one they had . I would come again and refer the hotel to anyone ..Genuine Hotels.com guest review
Incredibly friendly and professional staff. I am a manager at a resort myself and I was really impressed with your team at check-in, everyone smiled and was very welcoming all weekend. My only "negative" feedback is that the fan in our bathroom wasn't working...we were in room #514 last weekend. Thanks again for a great stay. LOVED the outdoor hot tub […] and the complimentary coffee with one's own cup...fantastic! Read moreGenuine Hotels.com guest review
Booking this hotel on hotels.com got me a terrific rate.. Don't know how that other reviewer had such a high cost unless he was adding his total bill. I even extended my stay by one night and the hotel price was actually way cheaper than the hotel.com price! It was a beautiful hotel with a nice casino. I walked to the private beach and also walked the […] path a way around Lake Tahoe. It was January so pool wasn't open but it looked really nice. I would definitely recommend this hotel and would stay there again without question. The only single downside was that the Starbucks near the lobby gphad super high prices Read moreGenuine Hotels.com guest review
"All was well"
From check in to check out, my wife and I were satisfied with the hotel and really happy with the way the staff handled every need we had. They went beyond any hospitality staff I've encountered.Genuine Hotels.com guest review
"Great room - but no frig or microwave TV poor inte"
The TV is hastle to use/watch. We figured they want you out of the room into the casino. They tack a charge of $28 on your bill separately for providing WiFi along with someplace to "store your golf clubs (gratuity not included)" and other non-sensical similar items! There is minimal signage to traverse the labyrinth of hallways and open areas. Beautiful […] rock flooring, but makes your suitcase sound like it's going over train tracks. Our room itself was beautiful... just not functional. Nice touch with a motion detection of movement between beds on the floor. A nice bright light comes on for 10 seconds across just that area of the floor. Nice touch. Will look for less expensive accommodations next time in the area. Read moreGenuine Hotels.com guest review
Clean and nice but not worth $350 per nightGenuine Hotels.com guest review
The Hyatt S Lake Tahoe is a beautiful property wth nice rooms. However, the sound proofing isn't too good. We could hear our neighbors having conversations in their rooms. The ear plugs in room helped minimize the noise. Thank God! Upon check in, a lazy bellman helped us to our rooms. I'm not sure if 15yrs there has made him too comfy, but he had no […] problems letting us carry our own bags into the room. Breakfast buffet was pretty good, esp poached egg hash. But stay away fr the cafe's regular lunch menu. The salmon tasted unfresh, portions and quality of food was so so but the bill was outrageous! Great pool and spas n even a huge firepit gives the property a heavenly feel~ Read moreGenuine Expedia guest review
"Resort in Tahoe"
Overall hotel was good with nice facilities ; however the pain point was billing. I was charged extra couple of times and I had to go back and forth to get the charges corrected (not a thing you would like to do after a vacation)..Genuine Expedia guest review
"Beautiful hotel close to the lake and ski resort"
The hotel is beautiful, simple, cottage style. With firepits very cozy. Staff is very nice always willing to help. Room is very clean and comfortable. Breakfast buffet is delicious. There is a convenient shuttle that takes you to Diamond Peak ski resort. Hotel is in the middle of the forest not walking distance from any stores or restaurants. You need […] a car to move around. The hotel has a valet that drives you but is not always available Read moreGenuine Expedia guest review
"One Night in Tahoe"
I loved the Hotel. It's designed to look like a log cabin with the Color schemes, but with modern amenities. Staff was helpful. Wish I could've stayed longer.Genuine Hotels.com guest review
"Beautiful property and top notch service"
Everything was exceptional. The staff, room, property and service were all above expectations.Genuine Hotels.com guest review
Nothing but great things to say from check in to ckeck out.Genuine Hotels.com guest review
"The nicest and friendliest staff you'll ever meet"
Such a great experience, from checking in, with complimentary champaign, to the check out with very helpful and friendly staff. What a beautiful hotel, with lots of Christmas decorations and options for entertainment and dining. We will absolutely returnGenuine Expedia guest review
I loved the hotel and will definitely stay there again.!Genuine Hotels.com guest review
We were greated with excellent customer service. We enjoyed to great pool and hot tubs. My seven year old daughter and I were disappointed in the game room in that most of the machines were out of order and we lost our change in them. We loved the beach front and pier. We thought our room was expensive because of the resort fee on top of the room […] fee. Read moreGenuine Expedia guest review
From receptionist to room attendant, all did great work.Genuine Expedia guest review
beautiful resortGenuine Hotels.com guest review
Overall a great experience with great surroundings, only downside is having very little alternatives for meals, while convenient, the restaurants and lounge attached to the hotel might do well for an over night stay but not if you plan to stay for more than 2 days. First time there now that i know what's around there will come back when it gets col […] der Read moreGenuine Hotels.com guest review
"Excellent Service, Amenities, and View"
The service was excellent. We'd asked for a room in a quiet area and had no problem the first night. The second night, some noisy, drunken guests came back to their room next door at 1:00 a.m. We called the front desk, and a security guard came and asked them to pipe down. The next morning, we were asked at checkout how our stay was. When we mentioned […] the drunks, we got our resort fee comped. The service at breakfast was good as well. There were all sorts of amenities, including a couple of pools, a decent workout room, and an arcade. The casino was too smoky for our taste. The view of Lake Tahoe from the patio of the Lone Eagle was spectacular. There were a couple of good restaurants nearby, namely Le Bistro, and Bite. Would stay there again. Read moreGenuine Hotels.com guest review
"Room was WAY TOO HOT!"
This is a beautiful hotel, with great rooms. However, in the winter, they turn off the air conditioning, and the sun beat in through the windows, heating the entire tower, causing the room to be at least 85 degrees by 9 in the morning. At checkout, we complained, and they said, "Yeah, you have to open the windows, because we don't have separate air […] conditioning units." For as nice as this hotel was, this is a basic need that they NEED to address. Read moreGenuine Hotels.com guest review
"Beautiful Lake Tahoe vies"
Comfortable bed, refreshed room and friendly staff, all adjacent to Lake Tahoe.Genuine Hotels.com guest review
"Great hotel -location"
We walked to fantastic restaurant /Lone eagle -HyattsGenuine Expedia guest review
"Nice hotel. I enjoyed the pool."
The hotel is nice. I really like the pool and the exercise room. We were their for a wedding so we were really busy. The hotel is too expensive though plus I didn't like having to pay a resort fee of $25.00 a night plus tax. I think hotels should be cheaper if they want you to gamble. The restaurant at the hotel is also overly priced. The hotel should […] have a microwave and a mini refrigerator in the rooms. Thanks. Read moreGenuine Expedia guest review
"Great night at the Hyatt!"
When we checked in, we were given a glass of Champagne! I have never been to a hotel where they have done this. It sure started the vacation off right! Very classy!!! The girls at the front desk were very friendly! We were given a great recommendation for dinner down by the water where we had a great dinner! Everything was fabulous!!!! I would definitely […] choose this hotel if I went back to Tahoe! Read moreGenuine Hotels.com guest review
Everything was great during my visit. Staff was excellent, I had no major complaints during my stay.Genuine Expedia guest review
Great Location. Food and beverage need to be worked on.Genuine Hotels.com guest review
"Peace and beauty on the North side of lake...."
Excellent - relaxing and beautiful surroundings. Nice pool and larger than normal Jacuzzi.Very clean ! My wife and I enjoyed our stay very much.Genuine Hotels.com guest review
"Best away experience in a long time!"
Just fantastic all the way around! Best hotel stay I've ever had. The staff and amenities were first rate and the food was great. The atmosphere was incredible. The staff went out of their way to make us feel welcomed and helped us celebrate our 29th wedding anniversary.Genuine Expedia guest review
You stated the amount I paid you was the total amount for the room. Not true. I received a bill for an additional $25+. For resort fees.Genuine Hotels.com guest review
"Another great trip"
We had such a relaxing time again at the Hyatt in Incline Village. We keep coming back to stay at the cottages because of the great service all of the staff provides, close to the private beach, its beautiful balcony views, and it's calm and peaceful. Its a great experience, and I will continue to keep coming back, and recommending this place to my […] friends and family. Read moreGenuine Hotels.com guest review
"amazing! want to go back"
The service is superb and all the resort amenities (especially the beach club and restauarant/bar overlooking one of the best views ON the lake!) This is 100 percent the best place on lake tahoe.Genuine Hotels.com guest review
Overpriced, especially when compared to other hotels in area.Genuine Hotels.com guest review
gave us room 302 which overlooked huge a/c....we complained and they moved us to a great roomGenuine Hotels.com guest review
"Lousy time at Incline Hyatt hotel"
Requested quiet room and to be away from the ice machine and I was just next to.the bathroom plumming was making a disturbing noise that prevent us from having a good night sleep. the front desk agent was unprofessional and rude as well.Genuine Expedia guest review
"Nice and comfortable stay for family"
The room is comfortable and clean. Staff is helpful. The only complain is the noise from the room next door.Genuine Hotels.com guest review
"lush oasis that delights the senses"
We have stayed many times at the luxurious Hyatt Regency Lake Tahoe. But this time was particularly special as it was mid-week, only half-filled and as serene as the lake. What a refuge! The grounds are beautiful and immaculately groomed; the dining at the Lone Eagle is top notch and the newly- refurbished Sierra Café is so welcoming and lodge like […] now- with its dropped ceilings, birch logs and cozy upholstered banquets- that it's even more inviting to feast on the buffet breakfast. The only thing management might do well to reconsider is their presentation and system for the breakfast costs. It's extremely confusing! It occurs again when the waiters present your bill after dining and charge you per person; then supposedly take it off your bill at checkout if you've already paid for breakfast with the room.There should be a much more comprehensible system for English and foreign speaking travelers. It seems if you sit with a family and you are staying in separate rooms, you must at the start give the waitress two room numbers; but even then who wants to go check with management that the breakfast prices have been removed from your bill? Read moreGenuine Hotels.com guest review
"Had a great time!"
The room was really clean important to me because we have a baby who crawls around on the floor. We were fortunate in that they gave us a room in the wing with the spa instead of the tower and it had a patio that we enjoyed. It was also nice because it was very quiet in that part of the hotel. I highly recommend that area if you like quiet. If you have […] kids 5-12, Camp Hyatt is a great deal. Ours was too young, but the concierge referred us to a sitter (Patricia) who was excellent. We will return. Read moreGenuine Hotels.com guest review
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