"Good but not for families"
Our first getaway to Tahoe since moving to the Bay Area, and this hotel matched the standards of the better Hyatts out there. Clean, nice, great amenities, good service—but the whole thing was a bit hollow. Definitely had the casino vibe, people working for tips, not really investing in your enjoyment or comfort. As a hotel, it's very nice. As a place […] to have a family weekend, not so much. We left for another location in Squaw Valley that proved well worth the very slight price increase. Read moreGenuine Hotels.com guest review
This hotel is really great and when I return to Lake Tahoe, I plan to stay here again. I would love to stay in the cottages next time. We stayed on the club level which offered great breakfast, snacks, desserts, etc. The staff is so very polite and the grounds are amazing. I really enjoyed my stay here and the atmosphere was great. The rooms have a […] comfy little couch that we would hang out on in the evening with the windows open, great view of lake. The bed wasn't the most comfortable but the room was very spacious, my only complaint was the little mini fridge. It had nowhere to store personal stuff and it really didn't keep anything cold. The valet people out front are always very friendly and Morgan, at the front desk was a gem. Read moreGenuine Hotels.com guest review
Spectacular!!Genuine Hotels.com guest review
"Great family resort with everything you need."
Customer sevice was top notch. There was a mini fridge in the room but it was filled with items for purchase. We needed a separate fridge so we asked the concierge and the brought one right up to us.Genuine Hotels.com guest review
Newly renovated, nice room.Genuine Hotels.com guest review
Stay was fantastic. We'll be back!Genuine Hotels.com guest review
Hotel was nice and Casino small but nice....only negative thought it was on the Lake but it was actually across the streetGenuine Hotels.com guest review
We just stayed one night but it was great.Genuine Hotels.com guest review
"Hyatt Resort Incline Village, NV"
The overall atmosphere and stay and service was 10+. Thank you for the experience! John QuinnGenuine Hotels.com guest review
"Great Birthday Get Away"
60th birthday for husband. Hiked. Sat at firepit at beach watching sunset over mountains. Hot tub and outdoor heated pool. Not much casino action while we were there- drove to Reno to be around fuller casinos. It is off season now though so that is why.Genuine Hotels.com guest review
Stayed here on our visit to Tahoe. The hotel was very classy. The staff were warm. We were welcomed with a glass of champagne.Genuine Hotels.com guest review
"Great hotel, great service"
We stayed in an ADA compliant room. This hotel is one of the few that we have stayed in that actually "get it" and the bathroom was exceptionally workable for somebody in an electric wheelchair. Well done Hyatt!Genuine Hotels.com guest review
"Fantastic. Excellent staff, maintenance, food."
From check to check out a fantastic experience. When property was renovated, there was never any insulation added to walls or doors. I can see why some reviewers had bad experience with noise. During busy season a light sleeper would need earplugs, which are provided. A bean bag sock for blocking noise under door is also provided. For heavier sleepers, […] not a big deal. The motion activated floor lighting at night is a nice touch. Private beach, nice pool, and best restaurants in town. Wide parking spaces. Excessive number of power outlets in headboard is awesome. Staff will make you feel like a VIP. Read moreGenuine Hotels.com guest review
Just an overnight to the Lake. We had a vacation home in Incline for 27 years so are very familiar with the Hyatt. On the negative the Sports book/Poker side is showing it's age. The beds are not comparable to Marriott or Hilton and the pillows are tired and poor. That said we love the ambiance, the Lake and the recent remodel.Genuine Hotels.com guest review
Taxes and fee added more than $50.00 to the already high priced hotel room. For the money, I have been in much more spacious rooms. We like sleeping with doors open (we had a patio room) but could not as there was too much noise outside. Music playing all night and other noises that we had no idea what was causing it. $45.00 for an ordinary breakfast […] at the hotel. No lake views. Very busy place and not as relaxing as we would have liked. Read moreGenuine Hotels.com guest review
fantastic!Genuine Hotels.com guest review
"We will be back!!! Awesome place."
We really enjoyed this trip. The facility is very nice and the location is great. The only negative we had was the service at the Lone Eagle restaurant (1 of 4 restaurants/cafes on site) was horrible. We went there twice and were not acknowledged by anyone. plenty of staff standing around or walking by but not one took the responsibility to ask if we […] needed anything. We sat on the patio where one or two tables were obviously being waited on but no one came to our table. We retrieved drinks and food ourselves from the bar. The rest of the hotel was great and the staff were great as well. I just think the Lone Eagle is being poorly managed. Read moreGenuine Hotels.com guest review
"Perfect family respite spot"
quick family overnight get away. competent and very attentive staff. great pool and spa set up w/ separate hot tub for family/ child use( brilliant)!! they actually got the first dusting of snow on the peaks while we were there which helped ring in fall.Genuine Hotels.com guest review
The hotel is in beautiful condition. We stayed on the 3rd floor over-looking the pool. There is no noise after 10PM - much appreciated. Beds very comfortable. No view of the lake from those units however. But the restaurant on the lake was great - get a window seat. But the staff was outstanding. Last year we went to Europe and then the Caribbean where […] we were ignored or received the minimum amount of service...at times we were even treated rudely. All we can say is God bless America! The young men and women that work at this Hyatt were so pleasant and would take care of your every need. Well done! Read moreGenuine Hotels.com guest review
Our stay was very comfortable and the food in the Sierra was delicious and room service was very good. The grounds were beautiful.Genuine Hotels.com guest review
"Deceiving photos make you think you have a view"
Although the hotel was very nice. Great service (Jill at reception especially), good location, nice room and grounds. I chose this hotel because I thought I would have a lake view or at least be on the lake. This property is on a road on the inland side. None of the rooms have a lake view. We also paid for a mountain view and all I had was a pool v […] iew. Read moreGenuine Hotels.com guest review
"Better than expected"
Best hotel i have stayed in around the lake tahoe area. Very nice room, fun casino, and friendly staff.Genuine Hotels.com guest review
"Highly professional staff"
From valet to housekeeping to the restaurant staff, all were well trained and personableGenuine Expedia guest review
Great stayGenuine Hotels.com guest review
Very nice and comfortable hotel , Staff very polite and helpful price is too high,, but its the only five star hotel next to lake,,,,Genuine Expedia guest review
"Beachfront cottage was amazing!"
I originally booked a standard room since this hotel is very expensive. At check in I was offered an upgrade to a beachfront cottage at a reduced rate so I took it. The beachfront cottage was amazing! Beautiful decor, huge living room with a fireplace and private patio with a picture perfect view of the lake. Huge separate bedroom with another incredible […] view of the lake. Large bathroom with a TV. This was totally worth the money! Private beach was beautiful and lot of activities and good food! I will stay here again! Read moreGenuine Expedia guest review
"Nice place, relaxing time"
We went just on a whim. Didn't know what to expect. It was nice, quiet, kids well behaved, and staff friendly and helpful. A silent auction took place at our front door, lawn, which was also upscale and inviting. Lots of beach activities, and the weather was nice.Genuine Expedia guest review
"Beautiful location, hotel sub-par"
Beautiful location, family friendly, paid for king room with BALCONY, had to wait for room to be ready which would have been fine if it was as billed. Placed on first floor WITHOUT BALCONY, only a patio adjacent to the pool so everyone could see us so of course we did not use it. WOULD have preferred to only have a regular king room since the BALCONY […] WAS ABSENT FROM OUR ROOM. A PATIO IS NOT COMPRABLE TO A BALCONY. The location and staff can't be beat, they were super, but make sure when you book the room is acceptable. It was VERY loud on the first floor at 3:30 am. Read moreGenuine Expedia guest review
"Was surprised at what they didn't do."
My wife thought it would be nice to go to Lake Tahoe and stay the Hyatt Regency for our first wedding anniversary, so I made the arrangements. When I booked the room I made a notation that we were coming up for our first wedding anniversary but I was rather disappointed when we arrived. At one of the other major hotels in Lake Tahoe that has only a […] three star rating they had a complimentary bottle of chilled champagne waiting for us when we stayed at their hotel for my wifes Birthday. If a three star hotel would do this for their customers I would Expects no less from a "Higher class" resort with a higher star rating! There were children running, yelling and playing unattended, in the lobby, the hall ways, the front entrance, the elevators and in the pool areas. The pool area you have to expect that but Not in the adult jacuzzi! Read moreGenuine Expedia guest review
"Perfect family trip"
Loved it. Loved being on the beach. Loved the nice comfy accommodations. Loved the location.Genuine Expedia guest review
"Great hotel, close to the beach."
Staff was great, amenities were very nice. nice separate pool, playground area for kiddos.Genuine Expedia guest review
"beautiful but like disneyland"
Hotel was beautiful---rooms and grounds. Plus close proximity to beach & water activities (kayaking, paddle boarding), It was, however, very crowded with lots families with children. It was pretty much like Disneyland, which wasn't really the experience my husband and I were looking for.Genuine Hotels.com guest review
Very average rooms. Hyatt is doing just about the best it can to maintain and decorate this, an older property with design flaws vs. more modern hotels. Hotel was obviously refreshed at some point, but it's hard to hide the fact that the architectural style of the buildings are simply of an aging hotel in terms of design style, ceilings, etc. That said, […] it's a fairly clean property. Nice ambiance at the small casino. Staff at the front counter and bell staff were exceptional here. The cafe restaurant was HORRIBLE and way overpriced. Better to eat off site from what we learned. Read moreGenuine Hotels.com guest review
"The only place to stay in Incline Village"
Staff is extremely helpful can courteous, facility is beautiful and the rooms are wonderfulGenuine Expedia guest review
"Lake Tahoe Treasure"
Our visit was more than we anticipated. The room was beautiful with a nice patio where we'd sit with coffee in the morning. Dining on the "campus" was outstanding. Great casino. Enjoyed the spa. Super experience!Genuine Hotels.com guest review
gorgeous place, wonderful staff, excellent food., great spa....perfect in every wayGenuine Expedia guest review
everyone was nice and the facilities wwere great. wish the bar and the beach and pool were open at diffferent times and later.Genuine Expedia guest review
"Lake Tahoe beauty"
The service is exceptional. The beach and view of Lake Tahoe is fabulous! Didn't want to leave.Genuine Hotels.com guest review
Kid friendly resort! Would def go back. But no lake view from the resort , you have to take a 7 min walk down to get to the lake.Genuine Expedia guest review
It was nice and quiet get away. Very welcoming and clean.Genuine Expedia guest review
All around good experience. The breakfast off the menu are skimpy and overpriced. I hate paying $50 for breakfast and leave hungry.Genuine Expedia guest review
"Pleasing hotel with nice view and beach"
Relaxing stay. Very nice hotel with attentive staff! Jamie at the front desk and Danny (bell staff) are very nice and helpful. We were greeted with a glass of champagne, then Danny took our luggage to our room, giving us a tour of the facility, restaurants. Great service! Casino is small.Genuine Expedia guest review
"Love Lake Tahoe and the Hyatt"
Really enjoying my stay at the Hyatt. I love to travel and this is one of the best locations in the world. The pool and spa were wonderful, albeit the cool weather (it's snowing today but passing over). We also checked out the private beach. Georgeous views of white mountains in the distance. I would love to be her in the summer. My wife really enjoyed […] the spa, "Mary Ann, the massage therapist was wonderful". They had very friendly casino personnel as well. It didn't hurt that my son graduated from college right up the street. Read moreGenuine Hotels.com guest review
"Nice hotel and close to the surrounding area"
Well located in a central area with easy access to the beach, recreation activities, shopping opportunities and road ways to other locations around the lake.Genuine Expedia guest review
Nice hotel in a nice location. Could do without the additional resort fee that the more upscale hotels seem to be adding lately. I don't need a car valet, thanks! The room was very nice but it was a little warm for us despite following the directions to turn on the fan to prevent heated air from entering through the vent.Genuine Hotels.com guest review
"Wonderful hotel in the mountains"
Fun, sun, food. we felt so relaxed and the hotel staff were so friendly, took really good care of us.Genuine Expedia guest review
"Amazing place to stay"
I normally stay on the California side of the lake because I drive up from San Francisco. I also, however, am a very loyal customer of Hyatt so I thought I would try out this hotel in Incline Village, NV. It is such a quiet and peaceful area of the lake and I feel like I will never go back to the Cali side now!Genuine Expedia guest review
"Excellent stay. Highly recommended."
We had premier treatment, great food, and top notch service.Genuine Expedia guest review
Nice hotel that is very close to the beach and ski resort. Perfect for family vacationGenuine Expedia guest review
"Great place to stay"
The hotel was nice, clean, and very welcoming. Everyone was very friendly and helpful. My room was clean and had plenty of space. I just wish there was an easy way to pull the nice, cool, fresh air into the room. I love sleeping in a cold room, and after figuring out how to turn the heater off, I would have liked a way to cool the room (yes I had opened […] the sliding door and even fanned the hall door). Since the hallway was heated, it was difficult getting the warmer/hot air out of my room. Other than that I had a really enjoyable stay. Read moreGenuine Hotels.com guest review
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