"Lovely weekend getaway"
The only complaints I have are that the bars in the casino were understaffed and the main bar was closed most of the time... On Super Bowl weekend too! And the rooms have lame coffee pots. Other than that everything is to perfection and we LOVE going here!Genuine Expedia guest review
"Room noise, extra blanket would be nice"
The hallways are loud and more needs to be done to block the noise....ear plugs are smart to put in rooms :). The room service and staff were very nice. I liked the fact that there was the little Starbucks/fresh food in lobby area.Genuine Expedia guest review
"Well planned and beautiful resort"
The staff was very attentive and the resort is beautiful and well planned out. Fabulous restaurant on site and heated pool and incredible spa staff!Genuine Expedia guest review
"Great stay in Tahoe"
We stayed two nights in Lake Tahoe for vacation and had a great experience. The location is very nice for a private getaway. We were the only ones at the private beach at times. The hotel itself was very nice. The room was very clean and comfortable. There are several dining options which we enjoyed and a casino if you get bored.Genuine Expedia guest review
"Nice resort with Casino!"
We really enjoyed the resort! Close to the beach and lots of dining in the area!Genuine Expedia guest review
"Pleasant Stay by the Lake"
Reserved several rooms and made a call a day in advance to request the rooms to be adjacent together. Also wanted to change one of two double bed rooms to one King bed room because of less people in our group. I was told that they will try but apparently did not try at all. I travel a lot and knew what the true good customer services. I didn't feel […] the front desk girl was willing to help (and she was also the one who took my call). Plus, no specials for Expedia customers like other hotels did, such as complimentary upgrades, turn down services, etc. Overall, the hotel itself is pleasant. Cleaniness in the room need to be improved. Found small stains on the flat sheet so I asked new sheets but did not complaint. Read moreGenuine Expedia guest review
"Cottage room right on beach; watched the sun rise."
Absolutely refreshing. We watched a sunset on the Adirondeck chairs, sat on the dock watching kids play in the sand; wish we had this hotel available when our kids were little as their Kids Camp looks great. Sunrise on our balcony couldn't be any better. The Lone Eagle Grill had great food and drinks. We took advantage of the bed and breakfast deal […] and the buffet breakfast was fantastic. The croissants were the butteriest, freshest that I have ever had and the omelet cook was superb. Read moreGenuine Expedia guest review
"I enjoyed my stay"
close to the beach .. ski .. beautiful spot .. its perfect to all activities that you would like to do in the lake .. I just had bad experience with the houskeeping .. I skipped cleaning the room at the evening .. so I called the houskeeping department and they sent 2 of the staff .. but the cleaning was horrible . I wish that I didnt call them .. they […] didnt change the drink glasses .. pillow was on the floor .. there were trash on the bathroom floor .. the bathroom trash was still have some trash .. That was on the Jan 19 around 830pm room 1222 . if this thing didnt happen . my stay would perfect 100% .. I totally sugest this hotel to every one .. and if I will visit the area again I will stay in this hotel for sure without looking for any other place. Read moreGenuine Expedia guest review
Booking this hotel on hotels.com got me a terrific rate.. Don't know how that other reviewer had such a high cost unless he was adding his total bill. I even extended my stay by one night and the hotel price was actually way cheaper than the hotel.com price! It was a beautiful hotel with a nice casino. I walked to the private beach and also walked the […] path a way around Lake Tahoe. It was January so pool wasn't open but it looked really nice. I would definitely recommend this hotel and would stay there again without question. The only single downside was that the Starbucks near the lobby gphad super high prices Read moreGenuine Hotels.com guest review
"All was well"
From check in to check out, my wife and I were satisfied with the hotel and really happy with the way the staff handled every need we had. They went beyond any hospitality staff I've encountered.Genuine Hotels.com guest review
The hotel was beautiful inside and the staff was very professional and friendly. We pulled up and three valet guys immediately opened our car doors for us and started unloading our car. They were very naturally friendly and made nice conversation as the car was being unpacked. The whole process was very quick and there were heaters for us to stand […] under while they unloaded the car. Check-in was very speedy and we were even offered while they were putting our information in the computer! The room was very nice and comfy, there were a lot of amenities that made it stand out from other hotels. The shampoos/ conditioners/ body washes/ lotions were a lot bigger than most hotels have. They also provided make-up remover towels, nail polish remover pads, and a magnifier mirror in the bathroom. The towels weren't very fluffy and seemed slightly dingy, I expected a little better from such a nice hotel. The comforter had some sort of stain on it, which was also a slight drawback. Someone had obviously tried to treat the stain, but it was still unpleasant to look at and I expected better. Also, I think some of the bedding might be synthetic (which made for a sweaty night's sleep), but I'm not quite sure. Otherwise, the room was wonderful! We will definitely be coming back! Read moreGenuine Expedia guest review
"Great room - but no frig or microwave TV poor inte"
The TV is hastle to use/watch. We figured they want you out of the room into the casino. They tack a charge of $28 on your bill separately for providing WiFi along with someplace to "store your golf clubs (gratuity not included)" and other non-sensical similar items! There is minimal signage to traverse the labyrinth of hallways and open areas. Beautiful […] rock flooring, but makes your suitcase sound like it's going over train tracks. Our room itself was beautiful... just not functional. Nice touch with a motion detection of movement between beds on the floor. A nice bright light comes on for 10 seconds across just that area of the floor. Nice touch. Will look for less expensive accommodations next time in the area. Read moreGenuine Hotels.com guest review
Clean and nice but not worth $350 per nightGenuine Hotels.com guest review
The Hyatt S Lake Tahoe is a beautiful property wth nice rooms. However, the sound proofing isn't too good. We could hear our neighbors having conversations in their rooms. The ear plugs in room helped minimize the noise. Thank God! Upon check in, a lazy bellman helped us to our rooms. I'm not sure if 15yrs there has made him too comfy, but he had no […] problems letting us carry our own bags into the room. Breakfast buffet was pretty good, esp poached egg hash. But stay away fr the cafe's regular lunch menu. The salmon tasted unfresh, portions and quality of food was so so but the bill was outrageous! Great pool and spas n even a huge firepit gives the property a heavenly feel~ Read moreGenuine Expedia guest review
"Resort in Tahoe"
Overall hotel was good with nice facilities ; however the pain point was billing. I was charged extra couple of times and I had to go back and forth to get the charges corrected (not a thing you would like to do after a vacation)..Genuine Expedia guest review
"Beautiful hotel close to the lake and ski resort"
The hotel is beautiful, simple, cottage style. With firepits very cozy. Staff is very nice always willing to help. Room is very clean and comfortable. Breakfast buffet is delicious. There is a convenient shuttle that takes you to Diamond Peak ski resort. Hotel is in the middle of the forest not walking distance from any stores or restaurants. You need […] a car to move around. The hotel has a valet that drives you but is not always available Read moreGenuine Expedia guest review
"One Night in Tahoe"
I loved the Hotel. It's designed to look like a log cabin with the Color schemes, but with modern amenities. Staff was helpful. Wish I could've stayed longer.Genuine Hotels.com guest review
"Beautiful property and top notch service"
Everything was exceptional. The staff, room, property and service were all above expectations.Genuine Hotels.com guest review
Nothing but great things to say from check in to ckeck out.Genuine Hotels.com guest review
"The nicest and friendliest staff you'll ever meet"
Such a great experience, from checking in, with complimentary champaign, to the check out with very helpful and friendly staff. What a beautiful hotel, with lots of Christmas decorations and options for entertainment and dining. We will absolutely returnGenuine Expedia guest review
I loved the hotel and will definitely stay there again.!Genuine Hotels.com guest review
We were greated with excellent customer service. We enjoyed to great pool and hot tubs. My seven year old daughter and I were disappointed in the game room in that most of the machines were out of order and we lost our change in them. We loved the beach front and pier. We thought our room was expensive because of the resort fee on top of the room […] fee. Read moreGenuine Expedia guest review
From receptionist to room attendant, all did great work.Genuine Expedia guest review
beautiful resortGenuine Hotels.com guest review
Overall a great experience with great surroundings, only downside is having very little alternatives for meals, while convenient, the restaurants and lounge attached to the hotel might do well for an over night stay but not if you plan to stay for more than 2 days. First time there now that i know what's around there will come back when it gets col […] der Read moreGenuine Hotels.com guest review
"Excellent Service, Amenities, and View"
The service was excellent. We'd asked for a room in a quiet area and had no problem the first night. The second night, some noisy, drunken guests came back to their room next door at 1:00 a.m. We called the front desk, and a security guard came and asked them to pipe down. The next morning, we were asked at checkout how our stay was. When we mentioned […] the drunks, we got our resort fee comped. The service at breakfast was good as well. There were all sorts of amenities, including a couple of pools, a decent workout room, and an arcade. The casino was too smoky for our taste. The view of Lake Tahoe from the patio of the Lone Eagle was spectacular. There were a couple of good restaurants nearby, namely Le Bistro, and Bite. Would stay there again. Read moreGenuine Hotels.com guest review
"Room was WAY TOO HOT!"
This is a beautiful hotel, with great rooms. However, in the winter, they turn off the air conditioning, and the sun beat in through the windows, heating the entire tower, causing the room to be at least 85 degrees by 9 in the morning. At checkout, we complained, and they said, "Yeah, you have to open the windows, because we don't have separate air […] conditioning units." For as nice as this hotel was, this is a basic need that they NEED to address. Read moreGenuine Hotels.com guest review
"Beautiful Lake Tahoe vies"
Comfortable bed, refreshed room and friendly staff, all adjacent to Lake Tahoe.Genuine Hotels.com guest review
"Great hotel -location"
We walked to fantastic restaurant /Lone eagle -HyattsGenuine Expedia guest review
"Nice hotel. I enjoyed the pool."
The hotel is nice. I really like the pool and the exercise room. We were their for a wedding so we were really busy. The hotel is too expensive though plus I didn't like having to pay a resort fee of $25.00 a night plus tax. I think hotels should be cheaper if they want you to gamble. The restaurant at the hotel is also overly priced. The hotel should […] have a microwave and a mini refrigerator in the rooms. Thanks. Read moreGenuine Expedia guest review
"Great night at the Hyatt!"
When we checked in, we were given a glass of Champagne! I have never been to a hotel where they have done this. It sure started the vacation off right! Very classy!!! The girls at the front desk were very friendly! We were given a great recommendation for dinner down by the water where we had a great dinner! Everything was fabulous!!!! I would definitely […] choose this hotel if I went back to Tahoe! Read moreGenuine Hotels.com guest review
Everything was great during my visit. Staff was excellent, I had no major complaints during my stay.Genuine Expedia guest review
Great Location. Food and beverage need to be worked on.Genuine Hotels.com guest review
"Peace and beauty on the North side of lake...."
Excellent - relaxing and beautiful surroundings. Nice pool and larger than normal Jacuzzi.Very clean ! My wife and I enjoyed our stay very much.Genuine Hotels.com guest review
"Best away experience in a long time!"
Just fantastic all the way around! Best hotel stay I've ever had. The staff and amenities were first rate and the food was great. The atmosphere was incredible. The staff went out of their way to make us feel welcomed and helped us celebrate our 29th wedding anniversary.Genuine Expedia guest review
You stated the amount I paid you was the total amount for the room. Not true. I received a bill for an additional $25+. For resort fees.Genuine Hotels.com guest review
"Another great trip"
We had such a relaxing time again at the Hyatt in Incline Village. We keep coming back to stay at the cottages because of the great service all of the staff provides, close to the private beach, its beautiful balcony views, and it's calm and peaceful. Its a great experience, and I will continue to keep coming back, and recommending this place to my […] friends and family. Read moreGenuine Hotels.com guest review
"amazing! want to go back"
The service is superb and all the resort amenities (especially the beach club and restauarant/bar overlooking one of the best views ON the lake!) This is 100 percent the best place on lake tahoe.Genuine Hotels.com guest review
Overpriced, especially when compared to other hotels in area.Genuine Hotels.com guest review
gave us room 302 which overlooked huge a/c....we complained and they moved us to a great roomGenuine Hotels.com guest review
"Lousy time at Incline Hyatt hotel"
Requested quiet room and to be away from the ice machine and I was just next to.the bathroom plumming was making a disturbing noise that prevent us from having a good night sleep. the front desk agent was unprofessional and rude as well.Genuine Expedia guest review
"Nice and comfortable stay for family"
The room is comfortable and clean. Staff is helpful. The only complain is the noise from the room next door.Genuine Hotels.com guest review
"lush oasis that delights the senses"
We have stayed many times at the luxurious Hyatt Regency Lake Tahoe. But this time was particularly special as it was mid-week, only half-filled and as serene as the lake. What a refuge! The grounds are beautiful and immaculately groomed; the dining at the Lone Eagle is top notch and the newly- refurbished Sierra Café is so welcoming and lodge like […] now- with its dropped ceilings, birch logs and cozy upholstered banquets- that it's even more inviting to feast on the buffet breakfast. The only thing management might do well to reconsider is their presentation and system for the breakfast costs. It's extremely confusing! It occurs again when the waiters present your bill after dining and charge you per person; then supposedly take it off your bill at checkout if you've already paid for breakfast with the room.There should be a much more comprehensible system for English and foreign speaking travelers. It seems if you sit with a family and you are staying in separate rooms, you must at the start give the waitress two room numbers; but even then who wants to go check with management that the breakfast prices have been removed from your bill? Read moreGenuine Hotels.com guest review
"Had a great time!"
The room was really clean important to me because we have a baby who crawls around on the floor. We were fortunate in that they gave us a room in the wing with the spa instead of the tower and it had a patio that we enjoyed. It was also nice because it was very quiet in that part of the hotel. I highly recommend that area if you like quiet. If you have […] kids 5-12, Camp Hyatt is a great deal. Ours was too young, but the concierge referred us to a sitter (Patricia) who was excellent. We will return. Read moreGenuine Hotels.com guest review
Very convenient since they have their own private beach and cabanas. The neighborhood is very clean and landscaping are well kept. Nice trails close to the hotel if you like running, biking, or hiking.Genuine Hotels.com guest review
"An easy stay on Lake Tahoe"
We had not stayed at this facility for more than 20 years. The rooms are remodeled and comfortable. The sandy beach is well managed with lawn chairs, bars at either end and circulating service. The lake side restaurant and bar provide a deck perfect for an evening with friends. The one thing missing- years ago Hyatt rented catamarans for grand sailing. […] Now it is power only. Read moreGenuine Expedia guest review
Over pricedGenuine Hotels.com guest review
"Good hotel for family"
We didn't find safe,lack of charging station for laptop,dirty lounge chairs on beach. Nice decor,comfortable room, Nice bathroom,but we didn't like shower curtains.friendly staff. We were very pleased with our stay in Hyatt Mountain Lodge in Incline Village,NV.Genuine Expedia guest review
Spent our 20th anniversary there for 4 days and loved evry minute of it! May be back with kids next time!Genuine Hotels.com guest review
"Happy at Incline"
The pool/spa wing renovations are comfortable. New menu is an improvement.Genuine Expedia guest review
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