"Weekend to the city."
Great location. Rooms were clean and bed was very comfortable.Genuine Hotels.com guest review
"Great bar, close to all trains and subways!"
Great location, great staff. Only place I'll stay in midtown.Genuine Hotels.com guest review
"Great Hotel Couple of Issues"
When we entered the room there was a pillow case on the night stand, and a couple of condoms in the nightstand drawer. Everything else was great but these things were bad.Genuine Hotels.com guest review
Great time and great service!!Genuine Hotels.com guest review
"I'll be back!!!"
Ah I had such an amazing experience here. I was here for one night for a business trip. The room was great/ very clean. The hotel is in a prime location (right by Grand Central Station!). The only slightly negative aspect was the woman working the front desk wasn't very friendly and when I called down to the front desk, I got an answering machine. Other […] than that, it was perfect, and I'll definitely be back! Read moreGenuine Hotels.com guest review
We had a great time in New York. The Grand Hyatt was beautiful, right outside of Grand Central. We got off the train walked 100 feet and checked in, the staff was great, room was clean. Overall excellent stay, planning on booking a few more nights this July. Highly recommend.Genuine Hotels.com guest review
"Adjoining Rooms hard to come by"
Overall I did like this hotel. I was very frustrated that we were unable to secure adjoining rooms which is what I requested through Hotels.com and also when I called the day before we checked-in. That request was ignored. Other than that annoyance, the hotel was clean. The housekeeping staff was very professional.Genuine Hotels.com guest review
"Overall great place"
The rooms are spacious, the location is great and service is outstanding! Will definitely return!Genuine Hotels.com guest review
"Easy access to GST"
Very good location, hotel is very modern, service was friendly and efficient. Will stay here again.Genuine Hotels.com guest review
"Great Location; Central to everything"
When in NYC, you don't spend much time in the Hotel, but this was a very nice place to stay. Literally a door away from Grand Central Station, you can get anywhere you want to go in the city very quickly if you know the Subways. Room was pretty quiet considering being in Manhattan. Breakfast was included, and it was a real quality breakfast! Not a day […] old bagel and some instant coffee.....a real restaurant with great choices. Read moreGenuine Hotels.com guest review
Wonderful. Only one change I would make - put a mirror in the room one other area besides the bathroomGenuine Hotels.com guest review
I had a great experience. The hotel was in a great location. The subway is right underneath. The rooms are quiet. Ask for a room at the end of the hall away from the elevator. Lobby is great with a wonderful snack bar. Good choice!Genuine Hotels.com guest review
We loved the location of the Hotel. It is by Grand Central Station, which can be a day of site seeing and shopping on its own. We were able to walk to most shopping and tourist attractions. The rooms are a little small and wifi is not free. Otherwise perfect, especially location and service.Genuine Hotels.com guest review
"Awesome location, great service"
My husband checked in early when larger rooms weren't available. The rollaway for my son literally gave us no room in which to walk;. The next day we asked to be switched and we were cheerfully accommodated. The 16th floor Club Room provided a breakfast spread and light dinner snacks as close to an excellent European hotel as I've had in the US. (I'm […] American but do a lot of business travel abroad.) Lots of attention to details, knowledgeable food service staff. All in all, a highly satisfying experience especially in NY (my hometown; I can say this) in a large busy hotel. Read moreGenuine Hotels.com guest review
We had reserved a king bed and were given a room with a queen bed. Since it was late when we actually were going to use the bed the first night, we were too tired to make a fuss.Genuine Hotels.com guest review
"Nice time at the Grand Hyatt"
The Grand Hyatt was a wonderful choice for my Bachlorette Party!Genuine Hotels.com guest review
"nyc on the quick"
everything was super. very clean, everyone there was friendly and helpful.Genuine Hotels.com guest review
"It was a good choice!"
Will come back again!Genuine Hotels.com guest review
Outstanding location within the city. Friendly and helpful staff. Rooms seemed larger than pictured on website. Fantastic trip made even better by having a great hotel and location.Genuine Hotels.com guest review
STAYED ONLY FOR ONE DAY BUT SERVICE WAS GREAT CLUB FLOOR WAS ONE OF THE BEST I HAVE BEEN TOO. VAST AMOUNT OF FOOD AND DRINKS.Genuine Hotels.com guest review
"Right Next to Grand Central Station"
Every nice hotel, great location if coming in and out of Grand Central Station. My only complaint was the AC did not work and our room was very hot for me.Genuine Hotels.com guest review
"Good location, not so friendly staff"
The location was great as it was near Time Square and many shops and restaurants but the room was very uncomfortable. The air conditioner did not work and the room was unbearable! The staff in the bar were very rude and not very friendly but staff at the front desk were very helpful and tried to accommodate us the best that they could.Genuine Hotels.com guest review
VERY GOOD CLEANGenuine Hotels.com guest review
"Great Couples Weekend"
The hotel was awesome!! It is a beautiful hotel centered in a great location. Check in was very easy. Our room was nice and the shower was really great. There is a restaurant and bar in the lobby. Broadway shows and many restaurants were in walking distance. The only downside ofbour trip is that six days later my security deposit has still not been […] credited back to my card. Read moreGenuine Hotels.com guest review
The service was the worst i'm never stayin here again!Genuine Hotels.com guest review
"Excellent - Location/staff/cleanliness"
The hotel was in a great location with Grand Central Statiion attached to the hotel. The staff was very friendly and helpful.Genuine Expedia guest review
"GREAT STAY AT GRAND HYATT NYC"
What a great stay, everyone was so friendly and accommodating. Early check in - Queen room wasn't available so we were upgraded to King! Room was clean and space was adequate for two people. The lobby of the hotel is sleek and very beautiful, the nicest I've seen :) Concierge even assisted with scheduling my hair appointment that afternoon. I was very […] excited to stay in a Hyatt for the first time and this place exceeded my expectations. When we called to check out late, that was no problem at all. We were even able to hold our bags for $3 each before we left the city that afternoon. Awesome and convenient location - Literally right next to GCT with an entry way. Would definitely stay gain. Cost was reasonable! Thank you Hyatt! Read moreGenuine Hotels.com guest review
"Very good hotel; highly recommend"
The Hyatt Grand Central is wonderfully located, a short cab ride to everywhere. Very clean. Comfortable beds. Highly recommend.Genuine Hotels.com guest review
Had a great time, location was great. The cleanliness of the room was not ok. I could tell the room, including the bathroom has not been dusted for quite a while. There were blonde hairs all over the carpet from the previous people. Nice hotel and nice atmosphere but definitely lacking cleanliness.Genuine Hotels.com guest review
"Best hotel in NYC!"
This was the second time we stayed at the Grand Hyatt and it was a true delight. When you first walk in, the lobby is spacious, quiet, and clean. The receptionists are friendly and easy to talk to. The room was spectacular. Very modern and clean. The bed felt like sleeping on a cloud; it was one of the best sleeps I've had. The hotel is located in a […] very safe part of town, and extremely convenient since it is right next to Grand Central Station. This is the only hotel I'd stay in now! Read moreGenuine Hotels.com guest review
"Beautiful Hotel/ Great Location"
Loved every New York minute of it, minutes from Time Square and Grand Central Station. Would recommend this hotel to any friends or family headed to New York for a weekend getaway!Genuine Hotels.com guest review
"Close to broadway and transport system"
Front desk is great especially Jillian. Rooms are big and look good. Beds are comfy.Genuine Expedia guest review
"Great room in good location"
Room was very nice and large by New York standards. It was a little dusty but the overall room was clean and very comfortable. I would consider staying again for sure.Genuine Expedia guest review
"So convenient to Grand Central!"
great hotel clean friendly very accessible.you can easily get everywhere in New York City from this hotel.Genuine Expedia guest review
"Great Hotel right at Grand Central Station"
The room was great. Nicely decorated with a modern touch. Got a great price using Expedia. I would recommend the Grand Hyatt to everyone.Genuine Expedia guest review
"No Free Wi-Fi in rooms!!!!"
They should have free Wi-fi in rooms. They charge 13 dollars per day. Lobby area very busy because everyone is trying to get connected.Genuine Expedia guest review
"Good hotel. Excelent location."
Excelent staff. Close to many attractions. Little bit impersonal and cold.Genuine Expedia guest review
"Good midtown location but otherwise disappointing."
The room was nice and clean, staff attentive, but the sink was too small to wash your face without dripping water all over the floor. The lobby was big and depressing. I felt my husband accurately described the hotel as a fancy YMCA.Genuine Expedia guest review
"Club Room amenities great!"
We were particularly pleased with the snacks, beverages, and breakfast available with the Club Room. Top quality, New York style. If you come in from Grand Central the hotel couldn't be more convenient. Room is not hugh but ample for Manhattan standards. I'd say there again in a heartbeat.Genuine Hotels.com guest review
Had wet carpet from air conditioner, but service personnel was sent up with steamer immediately and a rebate was offered.Genuine Hotels.com guest review
"weekend i NYC"
very nice place,Genuine Hotels.com guest review
The staff was very friendly and polite. They let me check in early at 11am.The room was a nice size and larger than most hotel rooms. The furniture was very modern. The hotel had a 24 hr market with hot and cold foods. This was great! I can't wait until I go to NY again just so I can stay at this hotel!Genuine Hotels.com guest review
"Dirty Hotel room"
The Staff was fantastic but the room was filthy. I understand the housekeeping has only a small window of time to clean but they need to look around and see the entire room not just the main areas. There was dust on the shelves. Smudges of dirty fingerprints on the walls. A missing reading light on the bed with old tape over it. Stains on the bathroom […] walls of some spattered item like coffee. I woke up with a red stomach and am afraid to know why. Even my girls were scared to touch anything. But the staff was great and the location...awesome. Right next door to Grand Central. Read moreGenuine Hotels.com guest review
"NYC shopping trip"
Hotel was great. Located right next to Grand Central so it is easy to get on the subway. Staff was very accommodating. Rooms are very modern. Lights are a little funky, they slide to turn on and off. I had trouble getting them on and off, especially in the bathroom. Luckily we didn't spend a whole lot of time in our room. We were out shopping!Genuine Hotels.com guest review
We found the hotel staff courteous and the room comfortable. We had a service call on the TV and the response was very prompt. The hotel was jam-packed with a middle school competition that brought kids in from all over the world and I believe the hotel also played host to the Michigan State BBall team but all in all there were very few times when we […] had to wait for an elevator. The 24/7 convenience mart was appreciated. Read moreGenuine Expedia guest review
"Just one night but won't stay again"
The hotel was fine and we got a decent rate but the lobby was so crowded when we checked in and out it was ridiculous. The room was clean but very, very basic...no mini bar or coffee maker...and I'm not sure what incidentals we would have been charged for other than pay per view. Not an abundance of towels and their "green" lighting system isn't very […] customer friendly. I may be spoiled as our last stay in a hotel was in Vegas at the Luxor so I'm not comparing apples to apples. Next time we will stay closer to Times Square. Read moreGenuine Expedia guest review
"Godo location, Bad service"
Most of the hotel's staff was not helpful and rude, the internet in the room never worked and the food was expensive and not so good.Genuine Expedia guest review
Great choice of a hotel. Subway system is right underneath, food was good and lobby was terrific. Rooms were very quiet and comfortable. Would definitely stay again.Genuine Hotels.com guest review
This is one of the nicest hotels that I have ever stayed in. It has a great, cool, hip vibe, its own subway station, access to literally everything...its clean, well run...I highly recommend the Grand Hyatt at Grand Central.Genuine Expedia guest review
"Not like I tough"
Hotel it is ok. I booked it because of the reviews on internet ,but it's not even close for what I tough.Genuine Expedia guest review
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