Beautiful view of the bay. Superb location next to terminals for all of San Francisco's public transportation including cable cars, BART, F-line trolley, and Market Street Subway. Adjacent to the Pier Market Place is a huge plus. Tadich Grill is just down the street! I would not hesitate to stay here again.Genuine Hotels.com guest review
"Not a good Hyatt."
Room was very small. They have rooms with 2 double beds instead of queens. Also the shower is great if you are disabled. 64.00 per day for valet parking is outrageous.Genuine Hotels.com guest review
"Upscale hotel with great food and sites nearby"
Wanted a place close to the Ferry Terminal so it would be a quick walk for New Years fireworks. Great location and very nice stay. There is a lot of outside noise in the area, but I was happy to find a white noise device provided in the room. You have to see the atrium decorated for the holidays.Genuine Hotels.com guest review
"Concierge excellent - cleaning not so much"
The concierge and front desk staff was amazing and very helpful. They had great recommendations for food and tours. Helped us find the best and safest way to my daughter's dance audition. Cleaning staff was awful. Found dirt from previous guests on floor, daugher's missing socks were found in the made bed.Genuine Hotels.com guest review
"Need a frontal Bay View"
Prime location if you want to see Ferry building and Bay Bridge. Close to everything. The only negative thing is that the Bay View room is just a side Bay View. It's not a frontal Bay View.Genuine Hotels.com guest review
rooms are well below comfortable temperatures. Heat does not get room any warmer than 62 regardless of how long you leave it on. This is my second stay at this hotel with the same freezing room conditions.Genuine Hotels.com guest review
Great hotel with convenience to the Financial district, Embarcadero shopping, and the Ferry building. Room upgraded by front desk because of anticipated noise from ice rink generator...can't beat that. Definitely has the 3 Cs: comfortable, clean, and convenient. You can't go wrong!Genuine Hotels.com guest review
"A lot of hidden costs"
Stay was ok. Parking is terrible. It was 36 a day to self park and 66 a day for Valet. Also have to pay for Wifi which in 2014-15 is crazy to me. Room service has a 18$ charge on top of anything then add tip. Place just adds up and almost makes it not worth it.Genuine Hotels.com guest review
Ice skating rink was loud so close to our room until 11:30 pm. The white noise machine was a nice touch in the room. Other then that the stay was wonderful, and the room was super nice and comfy.Genuine Hotels.com guest review
Too much extra charge on the serviceGenuine Hotels.com guest review
"Good hotel for business trips"
The hotel is conveniently located, clean, friendly, and what you would expect from this chain. Really the only thing that bugs me when I stay there is that they only have one bank of elevators and I always end up with a room way on the other side of the hotel, so it's kind of hike.Genuine Hotels.com guest review
"More training for employees"
I travel quite a bit and like to stay in good hotels that maintain a basic standard consistently.So far Hyatt Regency hotels have been this way. This time we went on a short stay in San Francisco and it was pleasant. However I feel the hotel should do more on training their waiters and waitresses..on servicing customers especially in San Francisco were […] folks from all over the world are there..The waiters try their best..a little more training will make them equipped with all their tools to serve customers without feeling nervous Read moreGenuine Hotels.com guest review
I recommend this hotel because you will feel like a home, and good bed and condition great breakfast the people who work there it'd be nice and good service, I'll think come this hotel soon when my family will arrive here in San Francisco, thank you for the great service that I got here.Genuine Hotels.com guest review
It was short and niceGenuine Hotels.com guest review
"SF day trip"
The jackhammer during the morning and afternoon was not nice at all. We could not even have a business conversation over lunch at the hotel.Genuine Hotels.com guest review
"A holiday get-away"
It's lovely staying there during the holiday season. We enjoyed the Christmas village set up and all the beautiful poinsettia displays, not to mention the ice skating!Genuine Hotels.com guest review
The stay was fantastic!!!Genuine Hotels.com guest review
Had a great night there as part of a romantic getaway. The room was great with a very nice view of the bay. The atrium was hung with multiple stringed lights making it almost look like an indoor shower of lights.Genuine Hotels.com guest review
"Great location and service"
Overall a very nice stay. Great location and staff was very friendly and helpful. Love the location and the Christmas decor. Did not like the parking charges and other misc. room charges. Raised our hotel stay to $$$.Genuine Hotels.com guest review
"FanTABulous stay & location. GREAT Staff."
Wonderfully located. Although it rain 2 of the 3 days we had to spend visiting the sights, we still had a fantabulous time. (Purchased umbrella and poncho right across the street at Walgreens). Would absolutely, without a doubt, stay here again.Genuine Hotels.com guest review
It was a pleasant stay for a weekend trip. Conveniently located near embarcadero.Genuine Hotels.com guest review
"Excellent location and great hotel"
Excellent locationGenuine Hotels.com guest review
The hotel lobby is spectacular with white lights-made me feel like I was in dreamy space. The receptionist was very welcoming, and the room was ready with the chocolate covered strawberries, champagne, and flowers my husband ordered ahead of time. The view of the bay and proximity to the ferry building and union square is perfect. The BART stop is literally […] right there! We made reservations to come back the next weekend to have breakfast with Santa, see the North Pole village display, watch it snow in the lobby, and ice skate with our 6 year old:). A tradition I've done since I was a little girl. Read moreGenuine Hotels.com guest review
It was pleasant, Staff was very friendlyGenuine Hotels.com guest review
"boo extra cost to use wi-fi"
Not a business friendly hotel. When you charge extra for wi-fi connection. Other hotels in area offer this as part of the room package. In this time of connectivity charging for others (starbucks) offer for free is egregious.Genuine Hotels.com guest review
"High Quality with BART Access-excellent"
Always fabulous, staff is excellent and remembers repeat guests. Room needed slight updating, but linens, view, privacy were all great.Genuine Hotels.com guest review
Hotel stay was good. Location and view were great. Only real problem was that the drain in the bathtub was slow.Genuine Hotels.com guest review
"Very convenient location"
Super-convenient to SF attractions and transportation. Hotel staff had the room ready for early check-in, which was a nice surprizeGenuine Hotels.com guest review
Thanksgiving visit with my daughter.Genuine Hotels.com guest review
Its a great place to stay for me as I can walk to anything I want to do or see. The staff was off this trip in that it took multiple trips and phone calls to get them to send someone to open our room after the electronic lock malfunctioned. Everything else was great.Genuine Hotels.com guest review
Beautiful hotel and prime location.Genuine Hotels.com guest review
"best place for the holidays!"
beautifully decorated for xmas!Genuine Hotels.com guest review
"odd room shape for partial bay view & 5 star staff"
paid extra for bay view room but configuration on the 1023-lower # floors gave NO VIEW from the bed and had to stand in the window to see the partial view of Ferry Building and NO bay bridge or GGB or Alcatrax, etc., even on 10th floor. Bummer! Great 5 star high fives to staff - the doormen, bellmen, front desk, assistant manager and lobby restaurant […] in particular were all top of the game and obviously are the key to the property getting high ratings. Net, odd room shape on at least our half of building and 5 star team. Read moreGenuine Hotels.com guest review
"Terrific location, great service and lovely decor"
My husband and I had a one night getaway from the kids. This was a fabulous jumping off point for our time in SF. The hotel location is so convenient. Walking distance to Coit Tower, the Ferry Building, Exploratorium, Union Square, Chinatown and Fisherman's Wharf. The cable car line picks up right outside the hotel, and the BART/MUNI station is just […] outside the hotel too. Fabulous Christmas decorations in the lobby, and a great breakfast in the lobby restaurant. (Get the breakfast included room rate - or the restaurant is pretty pricey.) Read moreGenuine Hotels.com guest review
"Best Under-Rated Hotel in San Francisco."
I was very unwell when we arrived at this hotel and it was the perfect location and venue to begin my recovery. The staff afforded me privacy and comfort, while my partner was looked after with touristy/shopping activities.Genuine Hotels.com guest review
Response by Hyatt Regency San Francisco Sorry to hear you were not feeling well when arriving at our hotel and glad to hear our staffs took great care of you. We appreciate your lovely compliment and we hope to welcome you again in the future.
This hotel is in the best location! It's very beautiful and the staff is very friendly. Our room had a bay view and a balcony.Genuine Hotels.com guest review
Great Hotel, Great location!Genuine Hotels.com guest review
"Great property and location"
Everything was great, except the shower leaked water thru the handle hose and sprayed somewhat everywhere...making it a little hard for us ladies to shower without getting our hair wet. Something I believe should have been caught by housekeeping, I did point it out on our way out.Genuine Hotels.com guest review
"Great Holiday Hotel"
Conveniently located near shopping and many restaurants, the hotel was perfect for our stay. We took the light rail to Cirque du Soleil which was very convenient. Afterwards, we had dinner right in front of the ice skating rink located near the hotel and enjoyed the holiday spirit. Had brunch at the hotel the next morning (we bought a package that included […] breakfast...great deal) and spent the day shopping up at Union Square. The hotel was beautiful, all decked out for Christmas. We had a wonderful time getting into the Christmas spirit! Read moreGenuine Hotels.com guest review
Response by Hyatt Regency San Francisco Wow! Thank you so much for the 5-star review! We are thrilled you had such a fantastic time in San Francisco. Sounds like you enjoyed the holiday decorations in our atrium lobby and all of the holiday festivities around the neighborhood! Can't wait to welcome you back for many years to come!
Romantic weekend, hotel was perfect, decorated , and festiveGenuine Hotels.com guest review
"Great location, showing some signs of age."
Beautiful christmas decoration in this gigantic hotel, which otherwise shows its age a bit. The windows didn't keep the noise from the skating rink out. But you can't beat the view of the Bay Bridge and the very short walk to the Ferry Building and many restaurants in the area.Genuine Hotels.com guest review
"Love the Hyatt Embarcadero"
We had a great stay at the Hyatt. Fantastic location and the view was great. The shower was particularly impressive!Genuine Hotels.com guest review
"Came for business, stayed for the city."
Great location in the heart of the financial district. Very close to several great escapes in San Francisco. I enjoyed my stay at the hotel so much I tacked on an extra day to see some of the sights not far from the Hyatt.Genuine Hotels.com guest review
The location is perfect, close to everything! The rooms are clean and quiet, and the service is really good. I really recommend to go there!!!Genuine Hotels.com guest review
"Charges on check out not broken down"
Had questions about checkout charges. The desk person was rude and arguementative. The manager was not originally listening to my concerns. But did research and called me after we left to clarify the charges. Did not expect the garage high costs.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
Great stay. It was our 20 year wedding anniversary. So we headed to " the city", we didnt have hotel reservations, so we looked on hotels.com and found this place. We booked and were in under 10 minutes! Freindly staff, and nice place. The price was reasonable considering we were in the heart of San Francisco on a Friday night!Genuine Hotels.com guest review
"Good stay for the price we paid."
A group of us stayed here after a business retreat and found it to be very suitable. There was plenty to do within walking distance, but it was in a very noisy part of town. Beds were comfy and the hotel staff were nice, but with a hotel this size there was just a lot of extra noise. We loved that window/door in our room opened up so we could get fresh […] air and see the bustle on the street below. Read moreGenuine Hotels.com guest review
The hotel is located in a great location. I highly recommend this hotel to reserve for business or leisure.Genuine Hotels.com guest review
"Don't pay extra for the "Bay View""
We paid extra for a "Bay View", and were put into a room where if we stuck our heads out the window, and turned 90 degrees we could see the bay. Kinda stretching the term bay view if you ask me. When confronted with the issue at the front desk, I was promptly yelled at, being told it is a "bay view" room according to her computer, and there was nothing […] she could do because we booked with hotels.com Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )