"5 star service!"
Nothing to say, when you are in a 5 star! Everything is good...life is good.Genuine Hotels.com guest review
"Top notch room in SF, centrally located"
My only complaint about the hotel was the high price for breakfast in room. Otherwise great stay for great rate. Staff helpful and room clean and big (for SF).Genuine Hotels.com guest review
Location to water front is great. Transportation connections are easy. In room coffee and breakfast would have been a nice addition, but luxury hotels never suply those extra's. Posh Bagel is right next to the hotel and makes a great breakfast.Genuine Hotels.com guest review
"Tried & true hotel for business travel"
Great location, amenities, staff and hotel.Genuine Hotels.com guest review
"walking distance to the market"
We had a nice room with an incredible view. The staff was very friendly and accommodating. Little things kept from me giving the place a maximum rating. IE., only one robe when booked for two , no turndown service, poor lighting in room...Genuine Hotels.com guest review
"Don't stay in Oakland, stay here"
Perfect location for business trip to Oakland. BART entrance is just outside the door and two stops later I was at Oakland City Center. Way better than staying in Oakland with limited restuarant and nightlife choices. Regency Club views are amazing.Genuine Hotels.com guest review
"Good experience in Hyatt Regency"
The hotel is really a nice one to stay. The neighborhood is very good and location is just in the city so it will be much easier to walk from hotel to the office in city. The room of hotel is very clean and facility is good. It is definitely my first choice for business trip in SF.Genuine Hotels.com guest review
"Great Hotel Great City"
It was a short stay and very enjoyable.Genuine Hotels.com guest review
"5 out of 5 stars"
Very pretty bar area , friendly staffGenuine Hotels.com guest review
"Iconic hotel grown old"
This San Francisco icon has grown long of tooth. The lobby is still great, but the rooms are seriously dated and shabby. Overall, still a pleasant place to be but far from luxurious.Genuine Hotels.com guest review
"Home away from home for one night"
We spent the night here after a day in the city and found the property to be clean and staff gracious. The parking fee was a little high something like $60 plus for a day but I guess that's the going rate for downtown SF parking. Nonetheless convient and centrally located by Bart, Ferry Buildibg and all things we love about SF.Genuine Hotels.com guest review
Disapointed in registration girl that promised breakfast in the morning as a complimentary feature. In a.m. Disappointed when we were told we could not have the complimentary breakfast as it was not part of our package. When the registration staff were questioned they refused to allow the comp meal. Very poor communication and treatment of returning […] guest! Read moreGenuine Hotels.com guest review
"Amazing Hotel... Great Area..... but"
the hotel is amazing... but I paid for a business room and did not receive on. that was very disappointing. they only gave me a room on the 7th floor instead of the 17th or 16th.. so watch out for this. they didn't even offer me a refund for paying for a higher hotel.Genuine Hotels.com guest review
"The Right Spot"
The 5th Valentine & Birthday day get-a-way in San Francisco (becoming a tradition) and our 2nd stay at Hyatt Regency, not only is it close to shopping, dinning and site seeing, it is also just the right distant for rooms with great water views. Great service, just love the lounge & bar area, rooms are large and just outside hotel doors you have access […] to buses, subway, taxi's and if you like to walk, you're in for a real treat. Read moreGenuine Hotels.com guest review
"A weekend to remember"
Family getaway which was wonderful in part to being in your hotel. Very comfortable. Great location. Service was above expectations. Thank you for making our stay a very memorable one.Genuine Hotels.com guest review
"Motel 6 I would prefer"
TerribleGenuine Hotels.com guest review
We stayed here for our wedding anniversary and the room was great! The view was fantastic of the bay bridge and the waterfront! The room was clean, bed was very comfortable and the hotel staff sent us a bottle of wine to celebrate our anniversary! We will definitely come back!Genuine Hotels.com guest review
"Fast Easy Overnight stay!"
Quick over night stay in the city for a friends birthday. Found a great rate of $161 for king bed standard room, very comfy bed, gave us a late check out of 1pm, scheduled breakfast for 9am perfectly on time and the lox bagel was delicious, French toast was ehhh alright, nice assortment of fresh fruit.Genuine Hotels.com guest review
It's very nice & comfortableGenuine Hotels.com guest review
"Fabulous Financial District Hyatt Weekend!"
Fantastic weekend location. Since it's in the Financial District, minimal traffic, empty streets & no line for the Cable Car line that begins right in front of the hotel. Make sure you spend the extra $ for the rooms with Full balconies. Much better than the other rooms. Room Service food was some of the best I've ever had. And the Hyatt's across the […] street from the Embarcadero, which was great! Read moreGenuine Hotels.com guest review
Very comfortable stay. Quiet room and wonderful service.Genuine Hotels.com guest review
Beautiful hotel. Excellent service.Genuine Hotels.com guest review
Because the policy to take membership customers first .We were skipped by at the front desk 3/4 times which was very disrespectful and made us feel like second class customers .For that reason only I will book elsewhere whenever possible.Genuine Hotels.com guest review
Spent little time in hotel. Basically slept there, ate breakfast and left. Hotel was clean and staff was helpful and efficient. Great location. Room had a great view of the Ferry Building and the Bay.The building plan was typical Hyatt modern and expansive lobby and atrium. You know what to expect and you get it. Open atrium with one bank of elevators […] hampers logistics a bit, sacrificing some convenience. Similarly, not a big fan of having the lobby 2 floors above street level, requiring 2 escalator rides. Felt breakfast menu was expensive,for what you got, unless you picked the buffet option which was $24, not inexpensive, but it was unlimited portions. However, not everyone wants a giant breakfast. Read moreGenuine Hotels.com guest review
"Was very impressed with this hotel. Not inexpe..."
Was very impressed with this hotel. Not inexpensive, but really good service, great location, and comfortable. So many things were done really well, here...best run hotel I've stayed, in a while.Genuine Hotels.com guest review
I was offered an upgrade to a bay view. The first room they gave me was right next door to a room that was being remodeled. I asked to move and was moved to a second room that had a view but it was one of the smallest rooms I have ever stayed in. It did not even have a chest of drawers or dresser that I could put my clothes in. Anything that could not […] be hung up was left in my suitcase for the three days I was there. My wife was with me which even made the room smaller. Its a great hotel in a great space but make sure you get an upgraded room or you will be sorry - especially at $350 plus a night. Read moreGenuine Hotels.com guest review
Beautiful view of the bay. Superb location next to terminals for all of San Francisco's public transportation including cable cars, BART, F-line trolley, and Market Street Subway. Adjacent to the Pier Market Place is a huge plus. Tadich Grill is just down the street! I would not hesitate to stay here again.Genuine Hotels.com guest review
"Not a good Hyatt."
Room was very small. They have rooms with 2 double beds instead of queens. Also the shower is great if you are disabled. 64.00 per day for valet parking is outrageous.Genuine Hotels.com guest review
"Finally Got to Stay to Celebrate Engagement"
I was surprising my honey who was flying in from Japan just to see me so that we could celebrate our engagement. Check in went smoothly, and the room was great! My room was also on the side of the hotel in the middle of the array of balcony bay view rooms. Understandable considering the price I paid versus what I knew it to be from the Hyatt's website. […] But I was disappointed that I couldn't see the Ferry Building at all. I had called ahead saying it was for my fiance and at the front desk; I was a little surprised they didn't offer anything like the wonderful upgrades I got at the Hilton many times and the Trump Hotel for minor things such as graduation or something. Call it entitlement, the price here was quite low actually. I remember other Hyatts not meeting expectations too. The cons were actually quite bad. The absolute worst was the construction going on in the Atrium. Power drills that filled the ENTIRE hotel with horrible construction sounds. I wish I was notified of this at any point, be it the reservation, the call to confirm, check in, etc. The room did a great job of buffering the noise, but the horrible thing was the morning before check out. We didn't see the little insert for "Do not disturb" and check out was 11AM so we didn't expect them to come so early. We yelled no when they knocked but with the construction noise, they couldn't hear and entered at the WORST time. We were "busy" and a little panicked when they came in anyway. I paid a low price, but.. Read moreGenuine Expedia guest review
"Great stay! Nice hotel in a good location."
I was in San Francisco for business. The hotel is in a good location close to the main areas in downtown. It was clean and the staff was helpful. Also the area was pretty good as compared to some of the other areas I have stayed.Genuine Expedia guest review
"Fancy hotel near most sites."
Beautiful and luxurious. Parking is additional. it was close to most of the sites I wanted to see.Genuine Expedia guest review
"Upscale hotel with great food and sites nearby"
Wanted a place close to the Ferry Terminal so it would be a quick walk for New Years fireworks. Great location and very nice stay. There is a lot of outside noise in the area, but I was happy to find a white noise device provided in the room. You have to see the atrium decorated for the holidays.Genuine Hotels.com guest review
"Concierge excellent - cleaning not so much"
The concierge and front desk staff was amazing and very helpful. They had great recommendations for food and tours. Helped us find the best and safest way to my daughter's dance audition. Cleaning staff was awful. Found dirt from previous guests on floor, daugher's missing socks were found in the made bed.Genuine Hotels.com guest review
"Need a frontal Bay View"
Prime location if you want to see Ferry building and Bay Bridge. Close to everything. The only negative thing is that the Bay View room is just a side Bay View. It's not a frontal Bay View.Genuine Hotels.com guest review
They could not find my reservation when I first arrived but were able to book me a room.Genuine Expedia guest review
"Beautiful hotel centrally located near major sites"
Super clean. The trolley was on the premises along with electric car. Near all the sites I wanted to stay. Super 8 was close by and $20 cheaper but a dump. This was extremely classy.Genuine Expedia guest review
rooms are well below comfortable temperatures. Heat does not get room any warmer than 62 regardless of how long you leave it on. This is my second stay at this hotel with the same freezing room conditions.Genuine Hotels.com guest review
Great hotel with convenience to the Financial district, Embarcadero shopping, and the Ferry building. Room upgraded by front desk because of anticipated noise from ice rink generator...can't beat that. Definitely has the 3 Cs: comfortable, clean, and convenient. You can't go wrong!Genuine Hotels.com guest review
"A lot of hidden costs"
Stay was ok. Parking is terrible. It was 36 a day to self park and 66 a day for Valet. Also have to pay for Wifi which in 2014-15 is crazy to me. Room service has a 18$ charge on top of anything then add tip. Place just adds up and almost makes it not worth it.Genuine Hotels.com guest review
Stayed for one night it was comfortable and nice. The hotel was beautiful and clean. The room had an amazing view of the bay bridge it would have been nice to have a balcony to enjoy it more!Genuine Expedia guest review
"Perfect location, close to everything"
Great place to stay since it is close to everything. Only a few weirdos across the street by Starbucks but the norm for sf.Genuine Expedia guest review
For how much I paid, it wasn't a good stay for me. I should of had more amenities like complementary breakfast, a microwave inside the hotel room, more elevators, etc... just not enough for the amount I paid. But the hotel workers were real nice, I just feel they want to be a "high-end" hotel but it's just a big building with good views.Genuine Expedia guest review
Beautiful place! View amazing. Rooms very nice and great location. Easy to go anywhere walking distance.Genuine Expedia guest review
"Good happy New year"
All was good, the hotel is great! ...............................................,.....................................................................................................,......................................................Genuine Expedia guest review
Ice skating rink was loud so close to our room until 11:30 pm. The white noise machine was a nice touch in the room. Other then that the stay was wonderful, and the room was super nice and comfy.Genuine Hotels.com guest review
Too much extra charge on the serviceGenuine Hotels.com guest review
"Not the quality expected of the Hyatt name!"
Partially used bar of soap was in the the shower soap dishGenuine Expedia guest review
"Good hotel for business trips"
The hotel is conveniently located, clean, friendly, and what you would expect from this chain. Really the only thing that bugs me when I stay there is that they only have one bank of elevators and I always end up with a room way on the other side of the hotel, so it's kind of hike.Genuine Hotels.com guest review
The hotel was nice, but in the back of my mind i was still unhappy about expedia.Genuine Expedia guest review
"More training for employees"
I travel quite a bit and like to stay in good hotels that maintain a basic standard consistently.So far Hyatt Regency hotels have been this way. This time we went on a short stay in San Francisco and it was pleasant. However I feel the hotel should do more on training their waiters and waitresses..on servicing customers especially in San Francisco were […] folks from all over the world are there..The waiters try their best..a little more training will make them equipped with all their tools to serve customers without feeling nervous Read moreGenuine Hotels.com guest review
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