Great bed. Still amazing architecture. Conveniently across from the Ferry Building and shops.Genuine Expedia guest review
"Solid business hotel close to financial district"
I stay here frequently. The staff is friendly. all the necessary bells and whistles for a business trip. Convenient to the financial district. The restaurant is below par, however. Convenient to the water front which is nice for a relaxing walk in the evening.Genuine Hotels.com guest review
"Nice hotel at excellent location"
Amazing lobby, a must see, the architecture is awesome. The bay view was nice. Excellent location. Only downside is my room was the exact opposite of the elevator hub, they should have one in each corner!Genuine Expedia guest review
Let me start by saying Sheila with the Concierge staff was amazing. She was so helpful and knowledgeable!! Check in was very efficient. Daily valet charges were a little high but they were also very courteous!! Overall a 9 out of 10.Genuine Expedia guest review
"Beautiful hotel and staff! Enjoyed our stay"
Regency Club has the best views of bay and city! Food, drinks and staff were excellentGenuine Expedia guest review
Fire alarm was beeping at 4 o'clock in the morning. It was beeping for testing again at 6am.Genuine Expedia guest review
Beautiful hotel and nice amenities. Would have liked a microwave. A lot of surrounding places closed early. But overall really liked location and room.Genuine Hotels.com guest review
"Perfect place to stay while in SFO"
Hotel was very clean, comfortable and located in a great place. We will stay there again next time we are in town.Genuine Hotels.com guest review
"Very nice hotel in safe central area of San Franci"
Staff at hotel was excellent in planning events and making arrangements. Parking is very expensive and street construction was on going.Genuine Expedia guest review
easy location, nice big room, good bed, good size tvGenuine Expedia guest review
We were given a room on the 17th floor with a fantastic view of the Bay Bridge and Ferry Building. Many small amenities that add up in the room: Small chaise couch, Starbucks coffee, fridge, ear plugs, iPad/iphone docking station docking etc. Highly recommended!Genuine Hotels.com guest review
"Nice Hotel close to the Bart and buses"
No bath tub, strongly suggest you purchase regency club for great view of the bay and snacks as well as continental breakfast at specific times. Very convenient to catch the bart and bus. Boudin clam chowder in breadbowl right around the corner. Don't suggest going out after 8pm. Not much of a restaurant in the hotel. Great view of the bay with the […] regency club (16th & 17th floor rooms). Hotel only have 17 floors. Still doing construction outside the hotel. There is a computer and printer at the front desk so you can print your boarding pass. Overall, its a great place to stay and pricey. Read moreGenuine Expedia guest review
It was a great place to stay and the staff was very friendly and helpfulGenuine Hotels.com guest review
The price of the room was approximately $240.00 for the Friday night we stayed & it cost $64.00 just to park. The hotel was nice & clean but incredibally outdated.Genuine Expedia guest review
The staff was very helpful and provided us with the necessary information we needed. We weren't sure what bus to take to visit the Golden Gate bridge and we were provided with the necessary information. The staff at the front of the hotel and at the lobby are very helpful and made us feel that we were inportant.Genuine Expedia guest review
"Awesome location and a beautiful view"
Breath taking view from our room everything you want to see in the city is a short walk or short ride in the trolleyGenuine Expedia guest review
We stay in their Club top floor and the experience was great!Genuine Expedia guest review
"Centrally located modern hotel"
Nice centrally located hotel. Gorgeous lobby. The location was close enough to my meeting the next day that I was able to walk there and there were plenty of stores in the area. I spent a good amount of time the lobby doing work after I checked out and the internet worked well both there and in the room. The inroom dining was quick and really tasty. […] I would definitely come back here. Read moreGenuine Hotels.com guest review
top notchGenuine Hotels.com guest review
"Best Stay EVER"
My wife and I have stayed in more than 15 hotels in the San Francisco area and we thought the Hilton in the financial district was the best, but they are not in comparison to my stay at the Hayat. By far the best stay I have ever had in the city and when I return I will only be returning to the Hayet. BEST Stay EVER.Genuine Hotels.com guest review
Response by Hyatt Regency San Francisco Wow! Thanks so much for the 5-star review! It is always lovely to hear such great compliments from our guests! We truly appreciate your kind words and can't wait to welcoming you back in the near future!
A very nice hotel and great accommodations, however, the charge for parking is outrageous! I'm sorry but hotel guests should not have to pay for parking at all but if you are going to charge, it should be a nominal fee not $33.00 a day!Genuine Hotels.com guest review
This hotel is exquisite. Great view of the pier. Walk to everything...have to mention parking was $64...first time I ever payed over 50 and we know the deal in the city. Hope this is not the new city trendGenuine Hotels.com guest review
"comfortable and well located"
great time in a clean, top notch hotel! staff was courteous and only downside was the lack of a regular restaurant.Genuine Expedia guest review
"Okay but nothing special"
Good room, lacked the feel of a great quality hotel for some reason, big atrium area is very bland, conference facilities were okay but not greatGenuine Hotels.com guest review
SF is the best city in the USA. Very European. over 3,000 restaurants and the fierce competition ensures great quality food. We like the Embarcadero / Financial District because it is close to watering holes and eateries we like. Plenty within a 10 minute walk. You can catch the Cable Car right outside for a trip to Chinatown, Nob Hill or Union Square […] and also Fisherman's Wharf. Read moreGenuine Expedia guest review
Good/plusGenuine Hotels.com guest review
"Upscale hotel near the Embarcadero"
Perfect location. We were able to walk with small children from the Port of San Francisco and Pier 1 to Pier 39 (Fisherman's Wharf) without any other transportation. Breakfast at the hotel was very nice. The hotel staff was very friendly. Very quiet and relaxing hotel. The bathrooms are small, but functional. This is the hotel to book if you need flexibility […] and independence. Read moreGenuine Expedia guest review
"good but little bit expensive"
Good and quite hotel in SFO center. Clean rooms and good service. Parking twice as expensive as Embacadero center across the street. Rooms are ok but not really exciting. I would recommend more as business hotel than for week-end trip. However, I would stay there again.Genuine Hotels.com guest review
We had a bay view room with balcony. On the plus side, the view of bay and surrounding area wonderful. Waking up each morning to amazing sunrise and sounds of the bay were a real treat. The restaurant..lounge food was ok but overpriced considering the taste. The restaurant service was the best. Our server found out we were there to get married and went […] out of her way to make our dinner a special one. The downside was the construction going on in front of hotel. Not hotel fault of course, but would have been nice to know when we booked through Expedia so to consider another location or at least expect it. For this class of hotel it would have been nice to have SOMEONE greet us and help with our luggage, or at least inform us the lobby to checkin was on third floor!!! We were in a limousine so I would think some sort of service upon arrival is not too much to ask. Checkin was all business. I had to prompt the clerk to tell us about the restaurant, amenities, where the excercise room is located, etc... . The room was ok, but so dusty! Considering the nightly rates, the housekeeping management is absolutely neglecting such an important aspect of a guests stay. Having stayed at hotels throughout the world, I would expect the Hyatt name to offer more than what we received. What do guests want in a hotel? Good service and a clean room. This Hyatt unfortunately doesn't prioritize either. Read moreGenuine Expedia guest review
"Don't Forget Your Fortune Cookie!"
From the moment we stepped off the BART and saw our hotel directly above us, the trip could not have gone better. There is a little construction around but it doesn't take away from the experience. We took our teenage son, and between the Ferry Building and the Regency Club (well worth it) we never went too long without snacks or amazing views. Transportation […] was a breeze due to the location, and the helpfulness of the concierge with directions. We had never been to SF, but the Embarcadero turned out to be one of our favorite areas! The hotel staff was fantastic, and the rooms were lovely. They're slightly smaller than we're used to, but we live in a city without much restraint so it's understandable. Overall excellent hotel experience! Read moreGenuine Hotels.com guest review
"Great place !"
It's not our first time at the Hyatt Regency! We love it !Genuine Expedia guest review
Stuck in an adjoining room. Could hear everything happening next door. Noisy neighbors. Maid knocked. Didn't wait for reply and entered room. Asked if I wanted the room serviced. I said yes, left room for an hour. Room not even started when I came back. Complained to housekeeping supervisor. He was disinterested and rude. Didn't care if I was inconvenienced. Complained […] to guest services. All I got was excuses. The room was ultimately cleaned 2.5 hrs later. This is BAD customer service. Don't make promises you don't intend to keep. Don't be rude when your customers get annoyed at your bad service. Don't inconvenience your customers if you don't want them to complain. If you want us to have lower expectations of service. Don't charge so much. Read moreGenuine Hotels.com guest review
The hotel is beautiful. However street construction around the entrance made access some what difficult.Genuine Hotels.com guest review
"Great location, beautiful hotel!"
Great, convenient place to stay in SF! We were upgraded upon check-in and had a beautiful room overlooking the Bay. They have nice little amenities to drown out the street noise, such as ear plugs and a sound soothing machine. The bed was very comfortable and the room was clean. I loved the hotel decor as well. Will definitely be back!Genuine Hotels.com guest review
"Just stayed one night. But very good location and"
Good experience. Friendly, helpful staff, nice restaurantGenuine Expedia guest review
"Great Location but not thrilled with the service"
The city was great - the location could not be better. The two disappointments we had - one of which shouldn't have happened was with regard to the room selection. We were a family of 3 - specifically paid the little extra to confirm we would have the two double beds with the bay view. We arrived at 9 p.m. local time (midnight our time) and were told […] they were so busy they just didn't have any rooms with two double beds and instead were giving us a king size with a bay view (and expecting us to be grateful that they were giving us that). After a few minutes of discussion she apologized - said that was the best they could do - but that the next day they would upgrade us to a room better suited for us. The next day, after a good bit of sightseeing etc., we went to the desk - explained what had happened and what we were promised. After about 15 minutes and a lot of discussion with a manager, we were given a room with the two double beds - view nowhere near as nice - and again, it was presented in such a way that they wanted us to recognize they were really doing us a favor. Some favor. My other complaint was the noise - but in reality that was beyond the control of the Hyatt. Read moreGenuine Expedia guest review
"Sleeping in the board room..."
Wow. Given the location and the price of this hotel, one might expect some touch of class or elegance. We were sadly disappointed with the "office like" decor with all the warmth and charm of sleeping in a relative's day office on vacation. I don't think we will be back...Genuine Expedia guest review
Overall our stay was perfect as we stayed over after attending the Giants game earlier that day. The room was adequate, my wife noticed dust on the lamp and the wallpaper in the bathroom was antiquated and slightly frayed. The hotel looks dated as well as the rooms. We did not have any food or drink as we went out for all meals. The valet was great […] and the doorman was very helpful. The service staff was great and friendly. We felt safe in the area and did walk back Saturday evening after dinner. I would stay here again as it is close to ATT Park. Read moreGenuine Hotels.com guest review
It was the pleasant 3 nights stay. Excellent services.Genuine Expedia guest review
Great location, excellent price.Genuine Hotels.com guest review
"walking distance of ATT park"
It was a great weekend. Thank youGenuine Hotels.com guest review
"Close to Ferry Building"
Loved how close it was to ferry building. I liked all aspects of the hotel EXCEPT an annoying housekeeper who knocked on our door at 9 am to ask us when we were planning to leave! We told him we don't know, not likely before check out. He was very pushy for an exact time. I've paid for the room, leave me the heck alone, I'll leave when I feel like it!! […] This practice needs to be stopped. Poor form I deed. Read moreGenuine Hotels.com guest review
Everything far exceeded my expectation. Definitely recommend staying hereGenuine Hotels.com guest review
"Average stay with a couple of bumps"
When we arrived we were told we had been upgraded to a waterfront view which turned out to be code for we don't have a room with a king size bed you reserved and prepaid for. We hope you like the 2 full size beds. The next bump was we returned back to our room after a full day of sight seeing to find the room was not made with morning towels still on […] the floor and the bed still not made. These were BAU tasks that I thought Hyatt would have been able to handle. Fortunately, the rest of the stay was smooth sailing. Read moreGenuine Expedia guest review
Hotel was great. Construction around the hotel was kind of off-putting. Parking was very expensive. Overall the experience was a good one the hotel is beautiful.Genuine Hotels.com guest review
"Concert and a ball game"
Great place would stay there again. Great location, staff, and room.Genuine Expedia guest review
"2 Night Stay"
Absolutely horrible service from the restaurant staff. Girlfriend had to get up to tell the manager we were ready to order or else our order would never have been taken. When we finally ordered our food, it took 30+ minutes to get our food. To their credit, although overpriced, the food was good. Service however was awful. Room service on the other […] hand was better. Great room service staff and the food we ordered was great. Read moreGenuine Expedia guest review
"great hotel and location"
Nothing bad to say. Great view and awesome balcony.Genuine Expedia guest review
great service: comped wi fi and breakfastGenuine Hotels.com guest review
"Expensive, but at least they were renovating..."
Over priced for the quality, they were working on renovating several floors and I feel like I was being charged extra for the empty rooms. Pulled a charging cord out of the socket and the socket came out of the wall.Genuine Hotels.com guest review
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