"Comfort away from home"
As soon as you step in to the hotel the staff is nice and attentive. The room are so clean and beds are very comfortable. The rooms are very spacious didn't really feel like I was in a hotel room.Genuine Expedia guest review
We plan to always stay here when visiting the city!!Genuine Expedia guest review
"High Quality with BART Access-excellent"
Always fabulous, staff is excellent and remembers repeat guests. Room needed slight updating, but linens, view, privacy were all great.Genuine Hotels.com guest review
horrible access if you arrive in evening traffic , confusing to find even with gps. one hour to go 1 mile, parking at hotel $ 65.00 a shocker to me , but maybe I am to old and out of touch with the world todayGenuine Expedia guest review
Hotel stay was good. Location and view were great. Only real problem was that the drain in the bathtub was slow.Genuine Hotels.com guest review
"Very convenient location"
Super-convenient to SF attractions and transportation. Hotel staff had the room ready for early check-in, which was a nice surprizeGenuine Hotels.com guest review
Checking counter staff is very friendly. Next visit to SF, I will stay here againGenuine Expedia guest review
Thanksgiving visit with my daughter.Genuine Hotels.com guest review
Its a great place to stay for me as I can walk to anything I want to do or see. The staff was off this trip in that it took multiple trips and phone calls to get them to send someone to open our room after the electronic lock malfunctioned. Everything else was great.Genuine Hotels.com guest review
Beautiful hotel and prime location.Genuine Hotels.com guest review
"best place for the holidays!"
beautifully decorated for xmas!Genuine Hotels.com guest review
"odd room shape for partial bay view & 5 star staff"
paid extra for bay view room but configuration on the 1023-lower # floors gave NO VIEW from the bed and had to stand in the window to see the partial view of Ferry Building and NO bay bridge or GGB or Alcatrax, etc., even on 10th floor. Bummer! Great 5 star high fives to staff - the doormen, bellmen, front desk, assistant manager and lobby restaurant […] in particular were all top of the game and obviously are the key to the property getting high ratings. Net, odd room shape on at least our half of building and 5 star team. Read moreGenuine Hotels.com guest review
"Great beginning to the holidays"
Love the Hyatt. Staff is very friendly and helpful,rooms were clean and Christmas decorations were beautiful really got us into the holiday spirit. This hotel is directly across from Bart if you want to go downtown.Trolley stops right across the street if you want a ride to pier 39 and wharf cost $ 2.25 . Food in the resteraunt was good but a little […] pricey but it is a Hotel resteraunt. Will return next year again. Also Starbucks right across the street. Read moreGenuine Expedia guest review
"Terrific location, great service and lovely decor"
My husband and I had a one night getaway from the kids. This was a fabulous jumping off point for our time in SF. The hotel location is so convenient. Walking distance to Coit Tower, the Ferry Building, Exploratorium, Union Square, Chinatown and Fisherman's Wharf. The cable car line picks up right outside the hotel, and the BART/MUNI station is just […] outside the hotel too. Fabulous Christmas decorations in the lobby, and a great breakfast in the lobby restaurant. (Get the breakfast included room rate - or the restaurant is pretty pricey.) Read moreGenuine Hotels.com guest review
"convient to Bart"
Excellent location to the Ferry building, Bay bridge and piers.Genuine Expedia guest review
"Best Under-Rated Hotel in San Francisco."
I was very unwell when we arrived at this hotel and it was the perfect location and venue to begin my recovery. The staff afforded me privacy and comfort, while my partner was looked after with touristy/shopping activities.Genuine Hotels.com guest review
Response by Hyatt Regency San Francisco Sorry to hear you were not feeling well when arriving at our hotel and glad to hear our staffs took great care of you. We appreciate your lovely compliment and we hope to welcome you again in the future.
Molded food, house keeping terrible, management have no people skillsGenuine Expedia guest review
"Beautiful hotel, convenient location to the Wharf!"
Stayed for 2 nights around the tree lighting time in prep for Christmas! Beautiful lobby; stayed on the 3rd floor----a little loud through the night and hearing seagulls in the early morning--- but we were pleasantly surprised to find earplugs and white noise machine by our beds. Self parking and valet parking quite expensive; but self park was right […] next door and easy to get to. Valet parking was also very efficient and quick if you use the texting feature to hail your car. Definitely would stay here again. Read moreGenuine Expedia guest review
This hotel is in the best location! It's very beautiful and the staff is very friendly. Our room had a bay view and a balcony.Genuine Hotels.com guest review
Great Hotel, Great location!Genuine Hotels.com guest review
My experience at hotel was pretty good. I felt safe and secured but the parking situation should be fixed. It was too expensive ,guest should get discounted parking.Genuine Expedia guest review
"Great property and location"
Everything was great, except the shower leaked water thru the handle hose and sprayed somewhat everywhere...making it a little hard for us ladies to shower without getting our hair wet. Something I believe should have been caught by housekeeping, I did point it out on our way out.Genuine Hotels.com guest review
"Great Holiday Hotel"
Conveniently located near shopping and many restaurants, the hotel was perfect for our stay. We took the light rail to Cirque du Soleil which was very convenient. Afterwards, we had dinner right in front of the ice skating rink located near the hotel and enjoyed the holiday spirit. Had brunch at the hotel the next morning (we bought a package that included […] breakfast...great deal) and spent the day shopping up at Union Square. The hotel was beautiful, all decked out for Christmas. We had a wonderful time getting into the Christmas spirit! Read moreGenuine Hotels.com guest review
Response by Hyatt Regency San Francisco Wow! Thank you so much for the 5-star review! We are thrilled you had such a fantastic time in San Francisco. Sounds like you enjoyed the holiday decorations in our atrium lobby and all of the holiday festivities around the neighborhood! Can't wait to welcome you back for many years to come!
Romantic weekend, hotel was perfect, decorated , and festiveGenuine Hotels.com guest review
"Good Customer Service"
We checked in and there was a pungent smell of cigarette smoke. We immediately requested a new room, and was upgraded to a higher floor. Service by front desk personnel was excellentGenuine Expedia guest review
I booked this hotel due to its location right next door to the piers and public transportation. Pricey parking at the hotel but great piece of mind not having to worry about my car while I roamed all over SF all day.Genuine Expedia guest review
$400 for a room and you have to pay for internet??Genuine Expedia guest review
"Great location in the Financial District"
Weekend get away with my wife. Excellent location in the Financial District in close proximity to the Ferry Building and the piers along the Bay. Helpful staff and Concierge. Numerous restaurants in walking distance, but helpful to make reservations in advance or be flexible where and when you eat. Great exercise facility. Efficient elevators with great […] views of the atrium. Read moreGenuine Expedia guest review
"Great location, showing some signs of age."
Beautiful christmas decoration in this gigantic hotel, which otherwise shows its age a bit. The windows didn't keep the noise from the skating rink out. But you can't beat the view of the Bay Bridge and the very short walk to the Ferry Building and many restaurants in the area.Genuine Hotels.com guest review
"Better than expected"
Way better than my expectations. The hotel does gear towards business travelers, but I thought it was just as pleasing for leisure travelers. The front desk was helpful and made our early check in a breeze. The atrium airy and surprisingly quiet. Our room which had a balcony view of the bay was decorated nicely, comfortable, quiet, and clean. It was […] larger than expected. I loved the location with great access to BART. I would definitely stay here again as the rate was quite reasonable, I slept well, and felt very comfortable. Read moreGenuine Expedia guest review
"GOOD LOCATION BUT..."
The hotel stay was ok. The hotel staff reception were not friendly at all-checking in or out. Shouldnt hotels feel welcoming? Even a 1 star hotel I am sure has a welcoming approach! It felt like a business transaction both times, not warm and fuzzy like you get in other places. COME ON its a 4 star! Get on it Hyatt!! The room was clean no complaints […] there. If you get a room facing the street, Be warned that the windows are not thick enough, so though location is great...you will have to sacrifice a good nights rest for hearing street noise, trains and cars. Read moreGenuine Expedia guest review
"Love the Hyatt Embarcadero"
We had a great stay at the Hyatt. Fantastic location and the view was great. The shower was particularly impressive!Genuine Hotels.com guest review
"Came for business, stayed for the city."
Great location in the heart of the financial district. Very close to several great escapes in San Francisco. I enjoyed my stay at the hotel so much I tacked on an extra day to see some of the sights not far from the Hyatt.Genuine Hotels.com guest review
The location is perfect, close to everything! The rooms are clean and quiet, and the service is really good. I really recommend to go there!!!Genuine Hotels.com guest review
"Charges on check out not broken down"
Had questions about checkout charges. The desk person was rude and arguementative. The manager was not originally listening to my concerns. But did research and called me after we left to clarify the charges. Did not expect the garage high costs.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
Great stay. It was our 20 year wedding anniversary. So we headed to " the city", we didnt have hotel reservations, so we looked on hotels.com and found this place. We booked and were in under 10 minutes! Freindly staff, and nice place. The price was reasonable considering we were in the heart of San Francisco on a Friday night!Genuine Hotels.com guest review
"Good stay for the price we paid."
A group of us stayed here after a business retreat and found it to be very suitable. There was plenty to do within walking distance, but it was in a very noisy part of town. Beds were comfy and the hotel staff were nice, but with a hotel this size there was just a lot of extra noise. We loved that window/door in our room opened up so we could get fresh […] air and see the bustle on the street below. Read moreGenuine Hotels.com guest review
The hotel is located in a great location. I highly recommend this hotel to reserve for business or leisure.Genuine Hotels.com guest review
"Don't pay extra for the "Bay View""
We paid extra for a "Bay View", and were put into a room where if we stuck our heads out the window, and turned 90 degrees we could see the bay. Kinda stretching the term bay view if you ask me. When confronted with the issue at the front desk, I was promptly yelled at, being told it is a "bay view" room according to her computer, and there was nothing […] she could do because we booked with hotels.com Read moreGenuine Hotels.com guest review
"Comfortable night at the hyatt"
It was great. The hotel is very nice. One of the best stays in SF.Genuine Hotels.com guest review
Our stay was awesome with the best view of The Ferry Station and Bay Bridge. Will definitely stay here again. Loved everything about my stay here at the Hyatt.Genuine Hotels.com guest review
"Make sure u have a late night snack"
Everything was great. The only thing that was bad was if you get hungry for some good food in the middle of the night it is hard to get a taxiGenuine Hotels.com guest review
"Go Giants !"
Memorable Trip.. The Giants just won the World Series and the parade and celebration happened in front of the hotel.Genuine Expedia guest review
Loved it!Genuine Hotels.com guest review
Best hotel I have stayed in.Genuine Hotels.com guest review
"Awesome hotel, but no free wifi?!"
All was good. Would have rated overall at 5 stars if they had free wifi. $10 a day for wifi is not cool IMO, especially when paying over $200 for a room.Genuine Hotels.com guest review
"Great room, excellent bed, good deal for SF!"
The room was much bigger than I expected and MUCH more quiet than I would have expected given it's location. We were more than happy with our stay and felt that we got a very good deal for the area.Genuine Hotels.com guest review
Nice stay.Genuine Hotels.com guest review
"Nice Hotel near Embarcadero center."
Nice Hotel - great view, fairly large room and wonderful service. A bit pricey during conventions and conferences, but conveniently located.Genuine Hotels.com guest review
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