"Would to try a different room next time"
My room was very clean and neat. It was a good size for one person. However, I didn't realize that it wouldn't have a bathtub. The bathroom was tiny. But it was fine for me. The mattress wasn't very comfortable to me. It was very firm and I am used to sleeping on memory foam. The food items in their 24 hour market were very expensive, but there was […] a CVS Store less than a block away, so that made up for it. There was a very nice fitness area that provided complimentary fresh fruit. I would stay there again, but in a bigger room with a bathtub next time. Read moreGenuine Hotels.com guest review
"Perfect place to stay for Atlanta/Americasmart"
Very comfortable room except for the HVAC. I was either roasting or freezing. My companion was comfortable, though she had the bed near the window, and I imagine the air was more consistent there. (My bed was right below and to the right of the vent). Thought there was free wi-fi in the room and it's in the lobby instead. :( We ate at the S'way restaurant […] 3 times (2 dinners and a breakfast) and the buffet each time was excellent. Service in all areas of the hotel/restaurant was excellent. We were traveling there for the Atlanta Gift show, which was 1/2 block away, as well as the Marta, so the location couldn't have been better! Read moreGenuine Hotels.com guest review
"My Birthday Trip to Atlanta"
I really love most everything about the Hyatt Regency Peachtree location, except for the fact that the gave me a king bed when I requested two doubles. The other thing is they had an enormous group of convention attendees staying there which made it almost impossible to get to and from your room in a reasonable time which interfered with our evening […] dinner plans on the 4th. Other than those two negatives, I really loved it. Even the restaurant Sway was great, had breakfast there both days, the greeter Jeannette was very nice and welcoming and our server Bettie White was super nice and attentive, we had to go back the next day. The staff that day were great as well. Read moreGenuine Hotels.com guest review
We came with the international convention of Jehovah' s Witnesses and we thoroughly enjoyed our stay and your hospitality. Revis I read about 32 dollars for valet parking were true but worth it all of those people there and they remembered our names pretty impressive! If I'm back in the area I will stay there. Thanks ezmobe.Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Thanks for staying with us during your conference. Glad we could make your stay relaxing and convenient. We do offer valet parking to our guests. If you happen to fly in, you can also take the MARTA train as a direct trip to our hotel. We look forward to seeing you on your next trip in town.
"Convenient for the Cause"
I reserved a room here because we were running the Peachtree Road Race and it was convenient to the Marta Train station. It was perfect for the cause, but the room was very tiny. There was also a fee for everything including in-room wifi. I requested a make-up mirror to maximize the space a little and a deposit was requested just to use a mirror. I […] thought that was a bit ridiculous. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Thanks for staying with us while running the largest 10K in the world --the Peachtree Road Race. We are connected to the MARTA train system, providing quick and convenient access to multiple neighborhoods in Atlanta featuring restaurants, bars and shopping. We hope you will stay with us again on your next trip to Atlanta. See you then!
We enjoyed our stayed everybody was nice and we enjoyed dinner at the Sway Resturant . Will stay again when in Atlanta.Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown We're happy to hear your enjoyed your time with us and your dinner at our signature restaurant, Sway. Hope you had a chance to enjoy our all-you-can-eat pie bar! All the freshest ingredients for your to try. We look forward to see you, soon!
"A Great Stay"
Great hotel in a great area. A short walk to CocaCola Museum and Georgia Aquarium. Turner Field close too. Staff very helpful and friendly. Super clean modern rooms and a great rate. We'll be back next year!Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Thanks for staying with us and we're pleased to hear you enjoyed every bit of your stay. We are within a short walking distance to the Georgia Aquarium, World of Coca-Cola, the new Center for Civil and Human Rights, Centennial Olympic Park, CNN Center and much more. Turner field is nearby and conveniently accessible via the MARTA train system, which we are connected to via an enclosed skybridge. Such a great location and we look forward to seeing you next year, too. Maybe even sooner! See you then.
Nice hotel, but not sure what I really paid for? There is no free wireless internet, the only free internet was wired. The room was tiny and the shower leaked water all over the bathroom floor. Only thing complimentary was the little things of coffee in the room and TV. I was glad it was only overnight.Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown We apologize that your stay was not up to your expectations. We strive for our guests to find tr comfort and true value in our property. The hotel does provide complimentary wi-fi in the large lobby area, which includes plenty of seating space and outlets for your convenience. Next time you could check out our City Queen rooms (they include complimentary internet) to better meet your needs. We hope you will give us a second chance to WOW you with our accommodations and amenities.
This was a great hotel for business. Lounge staff were terrific. Rooms were clean and all hotel staff were very accommodating. After a long day at a conference, you just want a place to relax. We never needed to find anoher place to have a drink or meal.Genuine Hotels.com guest review
"it was good"
The room and staff were great. The parking was a nightmare. Although we used valet, it took them over 20 minutes to locate my car and bring it to me. We almost missed a show because they blocked my car in and could not find the keys to the other cars. However, Faith was very helpful and refunded our money for the parking.Genuine Hotels.com guest review
Enjoyed allGenuine Hotels.com guest review
"Worth Every Penny"
I felt the room to be much better than the motels/hotels at the same price but with subpar service and room comfort. This room didnt give me the impression I needed a black light to check the bed. lol The only issue was getting my car. When it was time for check out I had to go down to the bottom level and wait because everyone checks out the same time […] lol. Read moreGenuine Hotels.com guest review
I enjoyed my stay at Hyatt Regency downtown ALOT, it will now be my go-to hotel when I need to get away and be in atlanta. I highly suggest this hotel to anybody traveling to atlanta to get away for a weekend or even a week.Genuine Hotels.com guest review
Great Hotel never had to leave everything you needed was inside.Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown So happy to hear your stay was comfortable and convenient. See you again, next time!
Hotel was very clean. Staff was great. They went out of their way to accommodate our oversized vehicle. (Had an arrangement with the Sheraton down the street). I'd stay again for sure.Genuine Hotels.com guest review
It was a great stay. The hotel is in the heart of downtown. The lobby was excellent and the rooms was magnificent. I would refer this hotel to anyone that want to stay in Atlanta. Only down side is if they had cheaper parking it would be great.Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Thanks for staying with us and we're happy to hear you enjoyed your stay. Our rooms are very well appointed and a great home away from home. Our property offers valet parking in our secured, underground garage for the safety of our guests and their vehicles. We appreciate your review and recommendation. We hope to see you again, soon!
I was highly satisfied with the size of the room and the view....will be staying there again soonGenuine Hotels.com guest review
excellent service, from the front desk early check in to the room service and valet.Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Thanks for choosing our property for your stay. Our entire staff is trained to the highest of standards and we're pleased to hear you had memorable interactions with our team members in various departments of the hotel. See you again, soon!
"Extra Ordinary Staff"
Superb, the service was outstanding, every single member of the staff I encountered made me feel like a rock star! Thank youGenuine Hotels.com guest review
Enjoyed our stay. Hotel location was perfect we walked to restaurants & sites.Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Thanks for staying with us and we're glad you enjoyed our central location in the heart of Atlanta. There are so many attractions and restaurants within walking distance of the hotel, that you never need your car. We hope you will pay us another visit, soon!
Great hotel! Very clean! The staff was really nice and helpful!Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Glad you enjoyed your stay and our friendly, hospitable staff. We hope to see you again, soon!
"Polite Staff and good Bar"
Nice rooms. Had a very comfortable stayGenuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Thanks for choosing our property for your stay! Glad you enjoyed our friendly staff and the service at Twenty-Two Storys, our lobby bar. Our accommodations are top notch and we're glad you agree!
Room was clean, nice and comfortable. Staff was very helpful!!! Beautiful atrium through 22 floors!!!Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Thanks for staying with us and we're glad you enjoyed your room accommodations. Our friendly staff is always on-hand to ensure your stay is perfect! Come see us again, soon!
I would recommend this hotel to anyone in the Atlanta area. Price is reasonable and it has so much to offer. Ill b bk on my next business tripGenuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Thanks for your review and for staying with us! Our hotel features many amenities from a beautiful fitness center, 4 dining outlets, convenient location to numerous restaurants, shops and attractions. We look forward to seeing you on your next trip! Also, check out our Gold Passport program for great rewards to make your stay even sweeter. See you soon!
"Great for Business"
Had a wonderful experience with staff that was very helpful and responded quickly to any needs including a FedEx delivery to the hotel. Parking staff was also very pleasant and helpful. Stayed on the Regency Club level which made breakfast and a light dinner easy and convenient. I would definitely return the next time I'm in Atlanta for business.Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown It's wonderful to hear you enjoyed your business travels at our property. Our staff is trained to offer the best hospitality in the city. The Regency Club is a great amenity to add to any visit. The Regency Club offers complimentary bites and drinks, with ample room to relax from a busy day or catch up with coworkers and friends. What a great addition to your stay! We also have a FedEx Business Center in our lobby, allowing for guests to ship and receive packages conveniently. We look forward to your return!
enjoyed everythingGenuine Hotels.com guest review
"Great overnight stay"
I stayed at the Hyatt over night for a 2 day trip around Atlanta and it was great. I've read mixed reviews about the Hyatt, both good and bad but my stay went very well. The woman at the check in desk was very amiable and serviceable. The room was clean and the bed was soft. The bathroom was a little small but that was expected. Overall although my […] stay in the Hyatt was short and just overnight I enjoyed it and felt like it would be a place that I would come back to when in Atlanta again. *Parking is high so I parked up the street for a little less. *Elevator is extremely fast *Hotel is close to the Aquarium and Coca Cola World. Good location Read moreGenuine Hotels.com guest review
We stayed for our honeymoon night and the service was great. The front desk attendant Ty was really nice and made our stay very pleasant. The only thing I wasn't really excited about was the breakfast. I think is overpriced for what's included and it wasn't really good either. Overall the personnel was wonderful and very welcoming. I would definitely […] go back, just without the breakfast! :-) Read moreGenuine Hotels.com guest review
TV was not working called maintenance. maintenance never showed upGenuine Hotels.com guest review
Staff was very nice and extremely helpful. Beds were the softest I ever laid on. The balcony was a fantastic and unexpected amenity.Genuine Hotels.com guest review
"our stay may 29-31"
This was a wonderful hotel. Loved our stay. Everyone was super nice and the view was greatGenuine Hotels.com guest review
The hotel was nice and I will stay there again.Genuine Hotels.com guest review
"Comfortable and close"
This is an awesome hotel. My son and I made a stop in Atlanta on our way to Florida, and we needed a place to spend the night. This hotel was convenient to everything Atlanta has to offer. The staff was great, and the room was comfortable. In the morning when we checked out, they even gave my son a fresh baked cookie to start off the day. I will definitely […] stay here again when I am in Atlanta again. Read moreGenuine Hotels.com guest review
The only complaint I would have is that we had to wait a long time for the elevators. Not sure what the problem was they had 5 or 6 but sometimes waited 20 min to get to room.Genuine Hotels.com guest review
excellent, concierge & front desk were knowledgeable & helpful.Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Thanks for staying with us. We're happy to hear our staff was friendly and helpful during your stay. Hope to see you again, soon.
"Best Conference Food I Ever Had"
Beautiful hotel. My only complaints were that I found the beds too soft (overheard others with the same complaint) and the bathrooms, while nicely appointed, have a cramped design. Everything was clean, efficient, and well-organized. Of special note: I was there for a conference and the conference food was probably the best that I have ever had- an […] actual tasty vegetable-oriented buffet where the chicken was hot. Nothing overcooked or drowned in sauces. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Thanks for staying with us and it's wonderful to hear you enjoyed the banquet staff and menu. Our Executive Chef does a phenomenal job with creating seasonal menus that will truly engage our convention goers and their appetites. The menus are seasonal and feature all local ingredients to ensure the best coloring, flavor and taste. It's also wonderful to hear you enjoyed your guest room and amenities. We hope you will stay with us again, soon!
I was pleased with the hotel-I just hate the parking situation and the price to parkGenuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Thanks for staying with us and we hope you will stay with us again on your next trip to Atlanta.
Great room! Very clean and modern. I loved it!Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Thanks for staying and for your review. Glad we could make you feel at home. Looking forward to seeing you again, soon!
"Close to all must see areas"
The staff was very nice and professional. We enjoyed our stay and plan to return.Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown We're happy to hear you enjoyed your stay and we are excited for your return. We are nearby many great sights and encourage our guests to get out and explore the city during their stay. See you next time!
"I'd stay again."
Great hotel, friendly staff, but the parking was really expensive. That's really the only complaint I have.Genuine Hotels.com guest review
Very nice though the neighborhood was a bit dodgeyGenuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Thanks for staying with us and we look forward to seeing you again!
My stay was great, the hotel staff was friendly, rooms were cleaned everyday and we were right in the heart of downtown. It was in walking distance to all the must see sights in downtown except the zoo which was a free taxi ride to and from the hotel!Genuine Hotels.com guest review
Great StayGenuine Hotels.com guest review
Went here for an overnight stay with my mom and 2 kids. Was a little disappointed with the size of the room, especially the bathroom. But everything else was great! The Customer service and staff were all very nice and helpful!Genuine Hotels.com guest review
"Small comfortable room"
The room was a city view room without a view of the city. I booked a non-smoking room that was on a smoking floor (I couldn't understand this). Cleanliness of room was a big let down, smell of smoke didn't help it. Towels were damp and bad exhaust in the bathrooms didn't help.Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown We are sorry to hear your room accommodations were not up to your expectations upon booking your room type. We strive for our guests to be comfortable during their stay. Our hotel has officially banned smoking from all the guest rooms and meeting spaces (designated outdoor smoking areas exempt). The property has been taking steps to provide healthy atmospheres throughout the hotel from the newly renovated fitness center and healthy balance menu at Sway, to banning smoking in the guest rooms and public spaces. We hope you will give us a second chance to WOW you.
Parking is too high for people staying multiple daysGenuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Thank you for your feedback and for staying with us. If you fly in to the city, check out the capabilities of our public transportation, MARTA. The train has a direct line from the airport to the hotel. A 17 minute train ride ($2.50 fare) is a great alternative for arriving guests. We hope you will stay with us again.
Hotel's lovely. Location's prime - right on public transport. Lots of food venues nearby. Couple of things to watch: the elevators are very, very slow and the valet parking fees are exorbidant. Otherwise, really nice hotel and will be even more appealing when the rooftop rotating restaurant re-opens.Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Thanks for staying with us and we're happy to know you enjoyed your stay and our great, central location in the heart of downtown Atlanta. We understand your anticipation for Polaris to re-open and the even better news is Polaris is opening in 3 weeks (June 10). We look forward to seeing you then!
"Tiny rooms, loud AC."
Really really small room. Old hotel, desk is literally 3 ft wide. AC right above bed sounds like a bicycle wheel. This is one of the worst rooms I've every stayed in. When I asked the front desk the guy said they give the worst rooms to be people who book with Hotels.com. Wow.Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown We apologize that your stay was not up to your expectations, nor our standards. We strive for our guests to see our property as a 'home away from home'. We hope you will give us a second chance to wow you.
"Great place to spend a few days..."
My son and I spent a weekend here going to the aquarium and sight seeing around Atlanta. The front desk staff was great as was the rest of the service, though the valet parking area was a little disappointing in the way it was run.The bed was very comfortable, everything was clean, and, bonus, there was a balcony. He and I always like being able to […] get some fresh air. There is an amazing restaurant down the street called Max Lagers you should try. Great beer and don;t miss the southern fried chicken! Read moreGenuine Hotels.com guest review
It's not the best Hyatt ever. We stay in a lot of Hyatts. Room is good. The bread at the breakfast buffet is unbelievable bad. I usually tell people that as a chain Hyatts have the best food, but this bread………it's about the cheapest possible you can buy. I could not eat it….if a 2 star hotel serves bread like this ok…but not a HyattGenuine Hotels.com guest review
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