Hyatt Regency Atlanta Downtown

A little run down and in a pretty dingy part of town. Housekeeping came to my room both mornings and knocked while the privacy sign was on the door to ask if I was checking out that day and to try to make up the room--and that was at 8 am! Huh?!? No timer on the tv and pay for wifi. Will do better in ATL next time.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Disappointed that pool was closed for renovation. One of the main selling points.

Genuine Hotels.com guest review

Accommodations are what you would expect from a Hyatt Regency, plus the excellent location makes this my go to hotel for Atlanta. Still not a fan of the $32 per night parking fee.

Genuine Hotels.com guest review

I was here on business. My room was very warm. 75 to 78 degrees. When I turned the air on the noise was so loud I had trouble hearing the television. Fortunately I was only in the room two nights, one night late and up early and the second night i had to get up early. I thought about asking for another room but I was unpacked and busy with my meeti […] ngs. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were there for the Final Four. Hotel location was perfect. Staff was super friendly and helpful. We went with the Radius Tower and the room was pretty tiny but the price was right. Bar was happening and fun. Excellent stay!

Genuine Hotels.com guest review

Great location, great facilities. Room problems: incompletely furnished - made to make several calls to get things. We were given an handicapped room. Drapes were supposed to be worked with a remote control. No control in room. After an hour of calls and visits by 2 maintenance guys, we got the remote but it didn't work. drapes would not work without. […] They said they would fix, but despite several calls they never did. We had to find safety pins to avoid the morning sun. Read more

Genuine Hotels.com guest review

I had a great experience at the Hyatt. The only thing they could have done better was to have more bartenders to accommodate all of the people there. Great location and service.

Genuine Hotels.com guest review

I booked a two day stay. The first night was horrible, because I book a double standard room. I stayed in a single bed room, because the doubles rooms were occupied by people in town for a volley ball tournament. My complaint is not with the Hyatt. My disappointment is with Hotels.com for not informing me about the policy when a room is not availab […] le. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

our stay was excellent the food delicious, even decided to eat all our meals here, ballet parking always super fast and all services with a smile. the best service I have received in a while.

Genuine Hotels.com guest review

This was a great hotel. Everything was in walking distance of the hotel. The MARTA was located beside the hotel in case you needed to use the services. Everyone greeted you as soon as you entered the building. The food was excellent and the room was so comfortable. I will stay here again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Not worth the money.

Genuine Hotels.com guest review

I had a great time. I only gave a 4 for "maintenance" because a part of the bathroom sink came coming off.... it just needed to be glued back, probably!

Genuine Hotels.com guest review

After a recent 3 day weekend in Atlanta, Georgia attending the Big South National Qualifier for Volleyball, we will be returning to the Hyatt for next years event! The room was spacious, clean, and comfortable. It was a 15 minute walk to the Georgia World Congress Center. Breakfast was delicious, and the service could not have been better! There are […] plenty of restaurants and attractions close by. Read more

Genuine Hotels.com guest review

The stay was excellent!

Genuine Hotels.com guest review

Everything about this stay was excellent. The staff at the front desk, concierge, bell man, parking attendants were all very accommodating. The hotel is beautiful and in a great location. Only two complaints. The parking of $32.00 per day is very steep. And the room was very very very dusty, to the point that even my 13 year old child said "look at […] all the dust"! Read more

Genuine Hotels.com guest review

Room was supposed to be for 4 people, 2 adults and 2 children, but King bed was only really big enough for 3 of us. We requested a day bed 3 times and were told each time that it would be sent up, but we never saw it. We finally gave up and my husband slept on the floor. Other than that, the hotel and room were beautiful and the staff was fantastic. […] Bell hop staff, was so kind and helpful, as were the valet parking staff. Read more

Genuine Hotels.com guest review

For the cost of the hotel, it was not worth it because of the rude staff in multiple areas. 1) As I pulled into the parking garage, the valet attendant was rude and trying to rush me out of my car. I was wanted verbal confirmation that I would not be charged a separate charge if I removed my car from the garage the same evening to go to dinner. He quickly […] snapped at me with "Do you not understand what I am telling you!" I understood completely and was just wanted confirmation. 2) I went to check-in at 4:15 (check-in is at 4:00), and I was told that they had no double bed rooms. I had reserved two double beds at close to $160 and had my sister and brother-in-law with me, so obviously a king would not work. The offered a roll-a-way bed or I could get on a wait-list to see if something opened up. Two hours later, I received a call asking if there was a reason why I had requested the 10th floor....but, I never did. I had zero preference to which floor we were put on, and it became apparent that that is the excuse the front desk attendant had put next to my name on the wait list, which was not true. I simply wanted double beds. I was extremely frustrated because we waited two hours for an excuse that I never gave. Overall, I rate the hotel a C b/c of the staff. The hotel room itself was nice, but I was not happy with the disposition of the staff. I would expect better service from the Hyatt. Read more

Genuine Hotels.com guest review

Hotel was unable to provide the reserved room and stated that this was not a reservation, only a request...however, they moved us up to a larger room to try and accommodate. Hotel was immaculate! Room service is pricey, but fortunately it is located near numerous less expensive options.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Parking is expensive - But it's downtown ATL! Nice hotel...

Genuine Hotels.com guest review

We loved our stay, everything was more than we expected

Genuine Hotels.com guest review

We were not given the king room we booked. We stayed in radius tower, which has a tiny room and a full bed? The towels were cheep and hard, the bed was uncomfortable and there were not enough pillows. The restauant bar is ok, but I do not recommend the quesadillas.

Genuine Hotels.com guest review

Had a fabulous stay, we were part conference and then stayed a couple days for leisure. Could not have asked for a better location or better staff! Everyone was very helpful.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

There was a dirty spoon left in the room, hair all over the bathroom and ceiling tiles falling down in the bathroom. Rude and inconsiderate staff, as well as incompetent. Go rent a 2 star hotel room and you might get nicer staff and a cleaner room

Genuine Hotels.com guest review

Conference space for our dance convention was fantastic...lots of space and nicely arranged rooms. Dined at Sway restaurant three times over the weekend and it was amazing every time....the best crab dip I've ever tasted!

Genuine Expedia guest review

Very pleasant stay in Georgia. Location of the hotel was central to many place in Atlanta; better than what I had expected. Rooms were very tidy and the conference centers were very accomodating. Definitely a place I would visit again for business or vacation.

Genuine Hotels.com guest review

Each and every employee took excellent care of us. The room was very clean as was the rest of the environment. Our only concern was the room was compact, more of an efficiency design than we cared for.

Genuine Hotels.com guest review

Hotel was awesome, Staff was excellent, Buffet a was way over priced, 75.00 with tip. Tried to charge me extra for smoking room while i was checking in, But I told them no way....So they accommodated me.

Genuine Expedia guest review

We did not get the King size room that we paid for. Was the size of a college dorm room if that and the shower was no bigger than a closet. Bed was the size of between a twin and double. Very uncomfortable.TV did not have a signal, no microwave or refrigeration as stated we would have. Very dissatisfied as we were so excited about staying here for the […] 1st time after such great recommendations. We will not be back. Read more

Genuine Expedia guest review

The room was nice but a few maintenance items. Like the sink popup was not right so had to adjust it so the sink would drain. Also they use roomlink or something like that on the T.V. stuff and it keep locking up. We ordered a movie and that locked up half way though. It rebooted 2 times which let us restart the movie but to our dismay it started at […] the beginning. So tryed to fast forward, locked up, repeated process, locked up, and gave up. I worked at a hotel in the late 90's and we could play movies in rooms then so not sure why it is such a challenge now. Then we were suppose to have breakfast included and they tryed to charge us luckly I had the email from here to fix the problem because the woman at the front desk needed proof I was not lying. The shinning light was that the hotel resturant was great. We had a late desert and it was great but the breakfast while expense was a huge treat. I would stay there again but make sure I had my ducks in a row with the room rate and take a ipad or labtop with RCA connections to watch a movie with in the room. Ohh and the ipad we had with us would not work with the T.V. system either and we forgot our RCA adapter. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I had a room on the 9th floor overlooking a side street on a Thursday/Friday. There was a partial view of the city, the room was very quiet, it had "central" air/heat, and you could open the patio door to a tiny balcony. I loved the quality of the furnishings, and the modern style. The room was spacious, had many outlets located at the height of the […] desk/tables where we placed our devices. The TV was huge (to me). The staff were very friendly and professional. However, the towels were thin as mentioned in another post, and far below the quality observed in the rest of the furnishings. As I walked from the train, I was followed briefly (not good), but walking the other direction people actually said hello in passing. Read more

Genuine Hotels.com guest review

My friends and I had a concert to go to and I booked us two rooms side-by-side. I had no idea the hotel was going to exceed my expectations but it did! The rooms are great, the service is awesome, and if I do come back to Georgia and need a hotel I know which one I am going to stay in!!!! Thanks again, it was fantastic!

Genuine Hotels.com guest review

Me and my family really enjoyed our stay. The hotel staff was excellent and went out of their way for you. The rooms were clean.

Genuine Hotels.com guest review

This has been my absolute favorite hotel I've ever stayed at. The location is within walking distance of the Georgia Aquarium, Phillips Arena, CNN Studios, The World of Coca Cola, etc. The hotel was absolutely beautiful. The beds were unbelievably comfortable, the bathrooms were gorgeous, the floors and walls were even gorgeous. My ONLY issue was the […] parking. It was over $30 a night to park in the parking garage at the hotel. We opted for the parking garage a little ways away from the hotel which was still $18 a night. Other than that, it was perfect. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was valentine day and the hayett made the experience grand! We got 2 complimentary drinks and got a complimentary breakfast ! Wonderful room with a great view!! Loved it will be going back again

Genuine Hotels.com guest review

We stayed in the international tower rooms. They were not up to Hyatt standards at all. The sheets weren't on the bed right, in fact we could see the mattress. There wasn't an exhaust fan in the bathroom, overall the rooms were not great. The hotel lobby and restaurants were all very nice and up to the standards expected of a Hyatt.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great Hotel Great Location - check in went fast and the hotel was super busy. Room very nice - Parking can be an issues as in any metro location.

Genuine Hotels.com guest review

Hotel staff was outstanding. Southern Hospitality at its finest! This was a 1st for my 16 year old in a "larger" hotel and HE was impressed w/the hospitality of the staff, cleanliness of the hotel, amenities, and the overall experience. Only downside was that there were several huge events going on and Valet parking was full on our arrival. We were […] directed to another lot, which was within walking distance and was a little costly for 2 nights. We were shuttled back to the hotel so it was not a problem. (The parking facility was very secure and I didn't mind paying for the security as opposed to the "open garage" that was 1/3 the price.) Conceirge secured our luggage so we could retrieve our vehicle when we were leaving. From the first employee we encountered to the last, all seemed to enjoy their jobs and were appreciative of our business. We would definitely stay here again! Read more

Genuine Hotels.com guest review

My family and I can not say anything negative about our stay. From the time that we pulled up to the hotel till the time we left (2 nites) the staff made us feel like V.I.P's we will stay again and hotel is very nice.

Genuine Hotels.com guest review