All hotels in Atlanta, Georgia, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here265 Peachtree St NE, Atlanta, GA, 30303, United States of America, ‏‎866-539-8122
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4.4 / 5Excellent

Score breakdown (from 1,355 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.4
  • Condition
    4.5
  • Neighborhood
    4.4
5.0 / 5Outstanding
"OSS ATLANTA"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Amazing
Genuine Hotels.com guest review
1 night trip with friends Jan 31, 2015
Lisa
US
5.0 / 5Outstanding
"The area of the hotel was perfect."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The view of the hotel was amazing and the staff was very helpful and knowledgeable about the area.
Genuine Expedia guest review
Response by Hyatt Regency Atlanta Downtown
Thank you for choosing Hyatt Regency Atlanta and we're pleased to hear you enjoyed your weekend with us! We are centrally located in the heart of downtown and are able to offer great options for nearby restaurants, bars, attractions, venues and sights. We are connected to Peachtree Center Mall, a CVS and a MARTA train station stop (perfect for getting around the city). We appreciate your kind words and your review. We hope to see you again in the near future.
Other trip Jan 26, 2015
Trina
US
4.0 / 5Excellent
"clean, comfortable, good service"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was clean, water was nice and hot, room temperature control was easy and fairly responsive. The room was in the radius tower, which is small, but cozy, but without a real full-length mirror and no view whatsoever. The service overall was very good - at the bar, at the restaurant, and the check in/check out. The only complaint was a VERY quiet (fairly easily missed) and early (<8am) knock from the housekeeping staff to get in to clean. I didn't have the "don't disturb" sign out, but feel that checking out by 9am shouldn't warrant one.
Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown
Thank you for staying with us and taking the time to leave a review about your wonderful stay. It's our pleasure to ensure your time with us is comfortable and memorable. From check-in to check-out our friendly staff strives to ensure every guest is well accommodated. We hope you will continue to stay with us on your trips to the city. See you next time!
1 night business trip Jan 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice place and in the heart of downtown."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Stayed here on MLK weekend. Unaware that it was one of the epicenters of activities honoring MLK. However, things were not noisy and our stay was great. The room was of excellent size and very clean. Luckily I chose to use the valet parking, since it was MLK weekend there was little to none elsewhere. Yes, it cost $32/night, but you could if you wanted to get your car anytime and as many times as you wanted. The hotel's Polaris revolving restaurant on top was nice but a bit pricey for the food. It is a high-end topas bar, basically. The better place it down in the lobby, 22 Stories restaurant and bar. The staff here were very friendly and attentive and the food was good American fare. All-in-all, we enjoyed our stay.
Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown
We are pleased to hear you enjoyed your stay with us during the long 3-day MLK weekend. Our hotel is equipped to balance large groups and events, as well as our great weekend travelers, with no stress! We do offer valet parking for guests, to provide convenience and ease. You experienced our spinning, rooftop lounge Polaris. Polaris is a historic emblem of Atlanta and definitely an item to check off the bucket list! Glad you joined us for the night. You also experienced our lobby bar, Twenty-Two Storys. Our beer-forward gastropub is a great place to try local brews and enjoy delicious food. Glad you enjoyed! We hope you will stay with us again, soon. See you then!
2 night romance trip Jan 17, 2015
Scott
US
3.0 / 5Good
"quick Atlanta visit"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
clean friendly but very small rooms with a queen not even a king available
Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown
Thank you for staying with us! On your next visit, our Front Desk Agents are more than happy to assist you with finding the perfect room to fit your traveling needs. We have 1,260 guest rooms and we want to ensure you’re happy and comfortable with your accommodations. See you next time!
2 night business trip Jan 9, 2015
Mazin
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent in all areas! Great Experience. We will be back!!
Genuine Expedia guest review
Response by Hyatt Regency Atlanta Downtown
Thanks for choosing Hyatt Regency Atlanta and we're pleased to hear that you had an outstanding and memorable time with us. We look forward to your return! See you then.
Other trip Jan 13, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
I had booked a king bed, but was given the "city room" w a queen bed and only a stand up shower, but the hotel gave me a credit. I love the location!
Genuine Expedia guest review
Response by Hyatt Regency Atlanta Downtown
Thanks for staying with us. We apologize your room type wasn't your preference, but it's wonderful to hear your love our property and we look forward to see you return with your credits!
Other trip Jan 13, 2015
A Traveler
US
4.0 / 5Excellent
"Good hotel with some problems"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was not in main hotel area-around $120 +tax for king The good: comfy bed, good hot shower, location, got fridge delivered to room, blackout curtains, if you pay under $130=good price for room, easy check in and out, great location, nice market in lobby. The bad: very small room, very small bathroom, only 2 bath towels in bathroom that were very rough, light in bathroom lit up entire room, tv had bad reception, heater made noise when it came on and your could hear people in the hallway.
Genuine Hotels.com guest review
3 night romance trip Dec 31, 2014
robyn
US
5.0 / 5Outstanding
"NYE 2014"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The New Years Eve production was incredible, will be back next year!
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Tyler
US
4.0 / 5Excellent
"Nice location / Small Standard Rooms"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
This hotel is walking distance to many of the Atlanta attractions - Centennial Park, Aquarium, Coca Cola factory, CNN, etc. Being that it's in the downtown area, the weekend hussle and bussle is non-existent which can be good or bad depends on how you want to see it. The check-in process is quite simple but they offer options on upgrades/room sizes. The standard room which I booked was quite small! The queen size bed and two night tables pretty much covered wall to wall. A small chair in the room and that's it. It reminded me much of New York City. The bathroom was also pretty tight with only one person able to maneuver around. The rooms are located in a circular building so all the walls are angled. Parking is pretty steep at the hotel and there is a parking garage down the street which was very convenient and I had no problem getting in and out. There is easy access to a mall in the adjacent building and plenty of restaurants walking distance. Would recommend this hotel just know the standard rooms leave very little wiggle room.
Genuine Hotels.com guest review
3 night romance trip Dec 27, 2014
Jason
US
5.0 / 5Outstanding
"Loved our stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My husband and I came here to ring in the new year and to celebrate our 6th anniversary (1.1.09-1.1.15). We had a blast! We were in the Radius Tower, on the 22nd floor. We told the front desk staff that it was our anniversary, and Brittany had champagne sent to our room. What a nice way to begin our stay! The room was small but very comfortable, the bathroom was nicely designed, and the location was right in the heart of Downtown Atlanta. We partied, we saw a comedy show, we did hookah, and we visited the Coca Cola museum. Again, an awesome stay and time!
Genuine Hotels.com guest review
4 night romance trip Dec 30, 2014
Natasha
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I had and always have a great stay. I will continue to stay at the Hyatt because it is a great hotel I must say.
Genuine Expedia guest review
Response by Hyatt Regency Atlanta Downtown
Thank you for your kind review and we look forward to your return.
Other trip Jan 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect location for Peach Bowl"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Five of us were in town for the Peach Bowl - and our first trip to Atlanta. We had two double rooms at the Hyatt Regency Downtown and were very happy with the service, the rooms, and the location. We did not rent a car and did not need one. There are great restaurants nearby and we walked to the Peach Bowl and the attractions in that area we wanted to see. Sway, the restaurant, was very good and the sports bar was fun, if a little overpopulated with people wearing red (haha). We will stay there again if we go back to the Peach Bowl and will definitely return to Atlanta.
Genuine Hotels.com guest review
2 night family trip Dec 30, 2014
John
US
4.0 / 5Excellent
"Just what you would expect"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
This hotel is in a great location, is very clean, updated and has really good service... definitely met our expectations.
Genuine Hotels.com guest review
2 night trip with friends Dec 30, 2014
Brian
US
5.0 / 5Outstanding
"Perfect location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed for Peach Bowl & New Year's Eve. There was band in Ballroom which reverberated up to our 7th floor room, & we were directly over it, but hey...what do you expect on NYE!! We were in a corner room, which was very quiet the rest of the time. I wouldn't want to be in one of the rooms that open directly over the lobby! Staff was wonderful, beds were comfy!
Genuine Expedia guest review
Response by Hyatt Regency Atlanta Downtown
Thanks for staying with us during such a fun time of football and celebrating the New Year. Many Peach Bowl fans stayed with us for the convenience to the Georgia Dome, as well as the numerous restaurants and attractions nearby. All of our rooms feature Hyatt Grand Beds, to ensure all guests have a great night's sleep. Come back and visit with us again, soon!
Other trip Jan 3, 2015
Sandy
US
5.0 / 5Outstanding
"Super Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location a few blocks from Centenial Park. Lots of food and drink near by.
Genuine Hotels.com guest review
2 night trip with friends Dec 30, 2014
oliver
US
4.0 / 5Excellent
"Hyatt Regency review"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Overall experience was nice.. room need mini fridge and microwave.
Genuine Expedia guest review
Response by Hyatt Regency Atlanta Downtown
Thanks for staying with us. We hope you will come back and stay at Hyatt Regency Atlanta on your next trip to the city.
Other trip Jan 3, 2015
Sharron
US
5.0 / 5Outstanding
"Great location for anyone wanting to enjoy DT."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Enjoyed the stay very much! Folks were friendly and helpful. Hotel was convenient to everything in DT Atlanta.
Genuine Expedia guest review
Response by Hyatt Regency Atlanta Downtown
We appreciate your review and all the great tips you shared. Polaris, our rotating rooftop restaurant, is amazing and a beautiful sight to see (plus 360° views of the city). Polaris is definitely a 'must' when staying with us or even when just visiting the city. Our hotel is also connected to the MARTA mass transit. Rides from the airport and back have never been so easy. Next time you're in Atlanta we hope to see you again.
Other trip Jan 2, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great staff, location and facility. Really fast service and very accommodating. They were able to group our rooms together when we checked in, their were four couples traveling. Usually large properties can't do this at the last minute, but no problem here. New know the property was fully booked as we were there for the Peach Bowl.
Genuine Expedia guest review
Response by Hyatt Regency Atlanta Downtown
Thanks for staying with us while cheering on your team at the Peach Bowl at the Georgia Dome. We are walking distance to the Dome and there are many great restaurants and bars along the way. Peach Bowl was during New Year’s Eve and our hotel was busy with guests and friends, but our staff knows how important efficiency and professionalism are. No matter the amount of people in the hotel, all the departments continue to work together and ensure your stay is flawless. We do hope you will come back and visit us again in the New Year.
Other trip Jan 2, 2015
A Traveler
US
4.0 / 5Excellent
"too Small, but nice"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was way to small. Otherwise a really nice hotel.
Genuine Hotels.com guest review
1 night romance trip Dec 30, 2014
Bridgett
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent freindy staff from the front entrance to the bell station and beyond! We are so pleased we decided to stay here.
Genuine Expedia guest review
Response by Hyatt Regency Atlanta Downtown
Thank you for staying with us and even more of a thank you for your kind words about our amazing staff and hospitality. We are located in the heart of downtown Atlanta amongst numerous restaurants, bars, attractions, sights and more! The best part is you can walk everywhere with no problem. We hope the next time you are visiting the area you will choose to stay with us again. We look forward to your return. See you then!
Other trip Jan 1, 2015
Sureka
US
2.0 / 5Fair
"Too much al a carte."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
Pillows are uncomfortable. You have to pay for WiFi in your room. Parking is too expensive and the noise echoes up. Would not stay here again.
Genuine Expedia guest review
Other trip Jan 1, 2015
james
US
5.0 / 5Outstanding
"Dirty pillow cases"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Housekeeping need to make sure that the pillow cases are clean. I always bring a t-shirt to put over pillow cases. I used to work housekeeping when I was a teenager so I know that it is tough to clean so many rooms in the time they give you. I always pull the sheets and pillow cases off the bed along with putting the towels in the corner. I was truly shocked to find the pillow case in my bed filthy, I made sure that the front desk was alerted. Other than that great stay.
Genuine Hotels.com guest review
2 night romance trip Dec 27, 2014
sandra
US
3.0 / 5Good
"It was ok but would not do it again."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Rooms not designed like the other Hyatts. Too much for parking.
Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown
We regret to hear your stay was not up to your expectations. Our property strives to provide every guest with a comfortable stay upon which they return stay after stay. We do hope you will give our property another chance to show the true value of Hyatt Regency Atlanta.
2 night romance trip Dec 20, 2014
LiGerrett
US
5.0 / 5Outstanding
"A Truly Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The check in service was great. The maid was great and friendly. The hotel employees were all very helpful. Its a beautiful hotel, the room and the view were great. Love to stay again.
Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown
It was a pleasure having you stay with us! All of our associates work diligently to ensure your stay is flawless from check-in to check-out and everything in between. Thank you for sharing your experience with us and we hope to see you again in the New Year!
2 night romance trip Dec 12, 2014
tasha or rupert bogle
US
2.0 / 5Fair
"uncleaned toilet seat. Yucky. otherwise ok"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    3.0
1 good view from room 2 very very poor cleanliness in the bathroom. Had not been cleaned. Yucky. 3 internet connectivity was patchy
Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown
We regret to hear your stay did not meet your expectations, nor our standards. We hope on your next trip to Atlanta you will give us a second chance to wow you.
2 night business trip Dec 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel, slept like a rock!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything about the hotel was awesome, I've stayed there before, when I arrived this time I was placed in the radius tower, the room was smaller yet more expensive. I asked the front desk could I switch rooms to an interior room and they happily did it with no trouble or questions. I highly recommend this hotel to anybody traveling in downtown Atlanta.
Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown
Thanks for staying with us and for recommending our property to other travelers. Our property hosts three towers of guest rooms, each providing various floor plans and layouts to meet the needs of all our travelers. Our Front Desk Agents are more than happy to assist with any questions you may have during your stay. The guest's experience is our number one priority, and we're happy to hear we were able to make your stay memorable and relaxing. Come back and see us again, soon!
1 night romance trip Dec 13, 2014
George
US
5.0 / 5Outstanding
"A fine hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I always lose sleep because of the heating and air systems in hotels but not at this hotel, it was a real system. The staff was always courteous and efficient.
Genuine Expedia guest review
Other trip Dec 17, 2014
RegularTraveler
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We love the hotel we come walked to everything we make a good choose.
Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown
Thanks for staying with us and we're pleased to hear you enjoyed your time at our property. We are centrally located in downtown Atlanta and within a short walking distance to great restaurants, shops, attractions, venues and more. See you next time!
4 night romance trip Dec 11, 2014
Colette
US
5.0 / 5Outstanding
"Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
PROS Location - This hotel is within a half mile of some major attractions such as the Georgia Dome, Atlanta Aquarium, College Football Hall of Fame and Centennial Park. Very easy walk to all of them. In addition, it is right next door to a Marta Rail Station. Staff - Very friendly and knowledgeable staff. Got some very good restaurant recommendations from them as well as directions CONS Bathroom - The bathroom was very small..hard to move around in Area - there were quite a few homeless in the area but none directly in front of the hotel..it was just hard to walk anywhere without being approached. Overall, a very nice stay. You will not be disappointed with a stay here.
Genuine Expedia guest review
Other trip Dec 17, 2014
S
US
3.0 / 5Good
"A little disappointed."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Checked in and was given two double beds, had made reservations for a king. I called down and the girl who checked me in was rude and said well I just told you it would be two double beds. Well of course since I had booked for a king I guess I didn't pay attention so she made us go down with everything just to give us a room two doors down. We were the only ones put out for their mistake. There are a lot of hotel in Atlanta. We love here and stay downtown to get away so there are plenty of others
Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown
We regret to hear that your stay with us did not fully meet your expectations, nor our high standards of service and hospitality. Our guests are very important to us and our staff strives to ensure your stay is comfortable and enjoyable. We apologize if this was not true for your most recent visit. We're glad you enjoy the downtown area and we hope you will continue to choose Hyatt Regency Atlanta. Give us another chance to show you why guests see value in our property. We hope to see you again, soon.
1 night trip with friends Dec 13, 2014
debbie
US
5.0 / 5Outstanding
"Birthday weekend!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My kids loved the hotel, especially the elevators!
Genuine Expedia guest review
Other trip Dec 16, 2014
Mom of two
US
4.0 / 5Excellent
"Nicely renovated"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The only real disappointment was the lack of free WiFi in the room and the WiFi that is available is pricey. I rated the neighborhood on the low side but that's only because it's downtown Atlanta and there isn't much going on in that area after business hours. The rooms and common areas are quite nice. We ate at one of the restaurants and were pleased with both the price point and the quality.
Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown
Thanks for staying with us! We are located in the heart of downtown Atlanta with many attractions, restaurants, bars, concert venues and sport venues to visit at through the day and night. Glad you enjoyed your room accommodations and we hope you will stay with us on your next trip to Atlanta. See you then!
1 night business trip Dec 10, 2014
Steve
US
4.0 / 5Excellent
"Fun time"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
It's was a nice hotel, bathroom was smaller but not a huge deal at all. Everything was very nice and well kept.
Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown
It's wonderful to hear that you enjoyed your stay with us! We hope to see you again on your next trip to Atlanta.
2 night romance trip Dec 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a great time! Very lovely hotel
Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown
It was a pleasure to have you stay with us and we look forward to your return. See you then!
2 night family trip Dec 12, 2014
Lamar or Shelbra
US
2.0 / 5Fair
"Think twice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Totally not what I expected. What I was told was included actually wasnt. Got several extra charges added to my card from the hotel after I checked out. $60 extra in charges! Not happy. Will never stay there again.
Genuine Expedia guest review
Other trip Dec 15, 2014
Unhappy
US
3.0 / 5Good
"no heat"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    -
went to bed heat set on 68 woke up heat running room at 58 cold night in the atl other than that great visit. Love the ATL Hyatt. staff always goes above and beyond. just fix the heat. please ...
Genuine Expedia guest review
Other trip Dec 15, 2014
mark
US
5.0 / 5Outstanding
"Wonderful Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed for one night & couldn't have been happier. Great location, wonderful staff, we will definitely stay there again.
Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown
Thank you for your review and it's wonderful to hear you enjoyed your stay. We look forward to your return and will see you then!
1 night romance trip Dec 12, 2014
A Traveler
US
5.0 / 5Outstanding
"excellence and wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Absolutely amazing staff! Maleek was extremely friendly and helpful... made our stay perfect. Thank you! We had a wonderful stay.
Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown
Thanks for choosing Hyatt Regency Atlanta and we're glad you made it up to Polaris for a drink and bite. Also, thank you for your praise concerning our staff and we will be sure to share you kind words with the team. Come back and see us (and Polaris) again, soon!
3 night business trip Dec 9, 2014
larry
US
4.0 / 5Excellent
"Close enough to walk back from Philips Arena"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Came to Atlanta for a concert at the Phillips arena and it was close enough to the arena to walk back to after the show.
Genuine Expedia guest review
Other trip Dec 13, 2014
Ryan
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My stay was great. It was in a nice area and easy access to where ever I wanted to go.
Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown
Thanks for staying with us and we're pleased to hear your stay succeeded your expectations. We are conveniently located in the heart of downtown Atlanta. We look forward to your return! See you then.
2 night trip Dec 8, 2014
april
US
4.0 / 5Excellent
"Awesome Stay, Will be back"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I came with my children and from the staff parking my car to the stay checking on my to make sure my room was to my liking. When I asked the staff places to visit with childen and they were very knowledgeable. Truly enjoyed my stay.
Genuine Expedia guest review
Other trip Dec 12, 2014
A Traveler
US
5.0 / 5Outstanding
"SEC Championship"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome hotel. Great trip. Will stay again.
Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown
Glad you enjoyed your time with us during the SEC championship! We are near the Georgia Dome by way of taxi/car, MARTA mass transit or even walking. Great location! Come back and see us again, soon!
2 night family trip Dec 5, 2014
Bobby
US
5.0 / 5Outstanding
"close to everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
quite nice....enjoyed the views...rest quality was unexpectedly good
Genuine Expedia guest review
Other trip Dec 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Awesome hotel and staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great experience. Lost my phone the first night, and the staff helped me find it the next morning. Room was great, too.
Genuine Expedia guest review
Response by Hyatt Regency Atlanta Downtown
Thanks for choosing Hyatt Regency Atlanta to take care of you during your stay in the city! Our friendly staff is there for you every step of the way. Glad they were able to locate your phone for you with ease. Come back and see us again, soon!
Other trip Dec 8, 2014
tom
US
5.0 / 5Outstanding
"Fantastic stay in downtown Atlanta"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My wife & I went to Atlanta for a concert and stayed at the HR. I travel a lot (internationally) for business and this was one of the best hotels I've stayed at in years - anywhere! The staff was the friendliest I've encountered anywhere! Everything was "as you wish" and the hotel was nearly full with the concert, a massive party and the Falcons/Browns game the next day. Breakfast was awesome. We'll definitely find a reason to go back!
Genuine Expedia guest review
Response by Hyatt Regency Atlanta Downtown
WOW. Thank you for your kind words about our property and our professional staff. As you travel frequently, it's wonderful to hear how dearly you enjoyed your time with us and look forward to returning. Breakfast at Sway is amazing whether you order off the menu or check-out the breakfast buffet -you can never go wrong! There is always something going on in the city from concerts to festivals and sporting events. We, too, look forward to your return! See you then.
Other trip Dec 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Almost Married"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We absolutely lived our stay. We came to tour the venue for our wedding and visit some family. Everything was in a 5 mile radius from the hotel. The mall and restaurants were in walking distance. This was a wonderful getaway for us and we will definitely be back!!
Genuine Hotels.com guest review
2 night romance trip Nov 24, 2014
Fraundla
US
5.0 / 5Outstanding
"Loved it!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Absolutely fell in love with this hotel. The staff was super nice. Everyone was extremely helpful. The location is great. So close to everything. This is my hotel for sure when I visit Atlanta in the future. Thanks for the amazing time. I will be checking in again!
Genuine Expedia guest review
Response by Hyatt Regency Atlanta Downtown
It was such a pleasure to have you stay with us! Thanks for choosing Hyatt Regency Atlanta. We are centrally located in the heart of downtown Atlanta within walking distance to numerous restaurants, bars, shopping areas and must-see attractions. We are looking forward to your return! See you then.
Other trip Dec 6, 2014
Sewa
US
3.0 / 5Good
"All around ok"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Overall impression: we were appreciated guests who the staff was happy to help, making the experience pleasant. Pros: The in-hotel restaurant is excellent for breakfast, worth $18 per plate. The pie bar at night is a cute and welcome addition to the restaurant. Hotel staff is extremely nice and helpful. We appreciated feeling like our smallest whim was not at all an inconvenience, but part of the service. The foyer of the hotel is beautiful and we were pleased and impressed upon check-in. Cons: To self-park, the lot is too far in my opinion to safely transport luggage. The lot is so sketchy, we almost took the car back for valet (valet is only slightly more expensive per day, we should have done it). Our car was fine but the icky feeling of worry crossed my mind at least once a day during our stay. Just opt for valet. Our room left much to be desired. We got the king bedroom. It was a bed, desk, chaise lounge and dresser. The bed was easily the highlight (excellent supportive pillowtop, great variety of pillow thickness, no fitted sheet though?). The rest of the room was blah in appearance and needed an upgrade. Last upgrade was probably early 2000s. The bathroom was fine, marble countertop and good lighting. Typical built in shower with nothing fancy except the gorilla extending curtain rod. We were fine with the bathroom. There is construction on the balconies from 9 am-5 pm so naps during the day are a no-go.
Genuine Expedia guest review
Response by Hyatt Regency Atlanta Downtown
Thank you for staying with us! Our amazing staff is the backbone of this hotel. The true hospitality that the staff exudes is welcoming, appreciative and completely sincere. We know how much traveling can throw curve balls and surprises, but our staff is ready to accommodate every guest and their needs. You enjoyed Sway for breakfast, as well as our yummy all-you-can-eat pie bar! We do offer valet parking for the convenience of our guests and peace of mind. Not only are our guests important to us, but so if your safety and personal belongings. Whatever we can do to ensure your stay is stress free and relaxing. We hope to see you again, soon!
Other trip Dec 1, 2014
arielle
US
4.0 / 5Excellent
"Hyatt Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This is a nice hotel conveniently located in downtown Atlanta. If having a tub, hot tub, and sauna are not important to you, this is would be a great hotel for you. If you're into fitness, you'll love the fitness room. There are plenty of treadmills and other machines to keep you fit. We ate breakfast at the hotel restaurant. While they have a "buffet" there are few items from which to choose. There are plenty of eateries near by and the hotel is connected to the Peachtree Center, which has shops and restaurants.
Genuine Expedia guest review
Response by Hyatt Regency Atlanta Downtown
Thanks for staying with us and we're pleased to know you enjoyed your time and especially our location in the heart of downtown Atlanta. Our 24-hour fitness center is a great amenity we offer our guests. We provide top notch cardio equipment, free weights, weighted machines, plus ample stretching room. You had a chance to enjoy breakfast at Sway, our signature restaurant. Glad you enjoyed some southern fixin's. Come back and see us the next time you are in the area!
Other trip Nov 30, 2014
Travel Genie
US
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