The hotel was nice and I will stay there again.Genuine Hotels.com guest review
"Comfortable and close"
This is an awesome hotel. My son and I made a stop in Atlanta on our way to Florida, and we needed a place to spend the night. This hotel was convenient to everything Atlanta has to offer. The staff was great, and the room was comfortable. In the morning when we checked out, they even gave my son a fresh baked cookie to start off the day. I will definitely […] stay here again when I am in Atlanta again. Read moreGenuine Hotels.com guest review
The only complaint I would have is that we had to wait a long time for the elevators. Not sure what the problem was they had 5 or 6 but sometimes waited 20 min to get to room.Genuine Hotels.com guest review
excellent, concierge & front desk were knowledgeable & helpful.Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Thanks for staying with us. We're happy to hear our staff was friendly and helpful during your stay. Hope to see you again, soon.
"Best Conference Food I Ever Had"
Beautiful hotel. My only complaints were that I found the beds too soft (overheard others with the same complaint) and the bathrooms, while nicely appointed, have a cramped design. Everything was clean, efficient, and well-organized. Of special note: I was there for a conference and the conference food was probably the best that I have ever had- an […] actual tasty vegetable-oriented buffet where the chicken was hot. Nothing overcooked or drowned in sauces. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Thanks for staying with us and it's wonderful to hear you enjoyed the banquet staff and menu. Our Executive Chef does a phenomenal job with creating seasonal menus that will truly engage our convention goers and their appetites. The menus are seasonal and feature all local ingredients to ensure the best coloring, flavor and taste. It's also wonderful to hear you enjoyed your guest room and amenities. We hope you will stay with us again, soon!
I was pleased with the hotel-I just hate the parking situation and the price to parkGenuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Thanks for staying with us and we hope you will stay with us again on your next trip to Atlanta.
Great room! Very clean and modern. I loved it!Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Thanks for staying and for your review. Glad we could make you feel at home. Looking forward to seeing you again, soon!
"Close to all must see areas"
The staff was very nice and professional. We enjoyed our stay and plan to return.Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown We're happy to hear you enjoyed your stay and we are excited for your return. We are nearby many great sights and encourage our guests to get out and explore the city during their stay. See you next time!
"I'd stay again."
Great hotel, friendly staff, but the parking was really expensive. That's really the only complaint I have.Genuine Hotels.com guest review
"Nice staff and facility"
Staff was very friendly. We were within walking distance of everything from attractions, food, bars, and shopping. We enjoyed our stay very much.Genuine Expedia guest review
Response by Hyatt Regency Atlanta Downtown Thanks for staying with us and we're so happy to hear you enjoyed your stay. Our central location makes for a pleasant trip with many restaurants, bars and must-see attractions within walking distance. We hope to see you again, soon!
Very nice though the neighborhood was a bit dodgeyGenuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Thanks for staying with us and we look forward to seeing you again!
My stay was great, the hotel staff was friendly, rooms were cleaned everyday and we were right in the heart of downtown. It was in walking distance to all the must see sights in downtown except the zoo which was a free taxi ride to and from the hotel!Genuine Hotels.com guest review
Great StayGenuine Hotels.com guest review
Went here for an overnight stay with my mom and 2 kids. Was a little disappointed with the size of the room, especially the bathroom. But everything else was great! The Customer service and staff were all very nice and helpful!Genuine Hotels.com guest review
"Don't stay in the Radius Tower"
1st room smelled terrible. 2nd room had same stench. TV didn't work on certain channels. Rooms right next to the elevator. Sounded like a construction site all night.Genuine Expedia guest review
Response by Hyatt Regency Atlanta Downtown We regret to hear your stay was not up to your expectations, nor our standards. We hope you will give us another chance, and that you can experience our additional room types and floor plans to better suit your traveling needs.
"Small comfortable room"
The room was a city view room without a view of the city. I booked a non-smoking room that was on a smoking floor (I couldn't understand this). Cleanliness of room was a big let down, smell of smoke didn't help it. Towels were damp and bad exhaust in the bathrooms didn't help.Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown We are sorry to hear your room accommodations were not up to your expectations upon booking your room type. We strive for our guests to be comfortable during their stay. Our hotel has officially banned smoking from all the guest rooms and meeting spaces (designated outdoor smoking areas exempt). The property has been taking steps to provide healthy atmospheres throughout the hotel from the newly renovated fitness center and healthy balance menu at Sway, to banning smoking in the guest rooms and public spaces. We hope you will give us a second chance to WOW you.
Parking is too high for people staying multiple daysGenuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Thank you for your feedback and for staying with us. If you fly in to the city, check out the capabilities of our public transportation, MARTA. The train has a direct line from the airport to the hotel. A 17 minute train ride ($2.50 fare) is a great alternative for arriving guests. We hope you will stay with us again.
"Gorgeous lobby, tiny rooms"
The room was very clean and quiet, but I have never stayed in a smaller room. it was as if they cut two rooms in half. They layout was strange, since the rooms were in a tower they had to make the shapes fit. I had limited contact with the staff but they seemed nice enough. The lobby was extremely busy and not peaceful at all, but I guess that's what […] to expect from a huge hotel. Read moreGenuine Expedia guest review
"Great Place to Spend a Weekend"
The room was very neat and tidy in the European tradition, which I like. That means there was little wasted space. The facilities were all first rate and the servers in the bar and restaurant were outstanding! I would recommend this place to anyone of my friends and I plan to be back next month with my wife.Genuine Expedia guest review
"Great centrally located hotel in downtown Atlanta"
We came in for the weekend to explore Atlanta and this was a great spot. The hotel was very clean, modern and new feeling. The food at the hotel bar, 22 Storys, was outstanding - so much so that we ate there twice!Genuine Expedia guest review
Hotel's lovely. Location's prime - right on public transport. Lots of food venues nearby. Couple of things to watch: the elevators are very, very slow and the valet parking fees are exorbidant. Otherwise, really nice hotel and will be even more appealing when the rooftop rotating restaurant re-opens.Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown Thanks for staying with us and we're happy to know you enjoyed your stay and our great, central location in the heart of downtown Atlanta. We understand your anticipation for Polaris to re-open and the even better news is Polaris is opening in 3 weeks (June 10). We look forward to seeing you then!
"Tiny rooms, loud AC."
Really really small room. Old hotel, desk is literally 3 ft wide. AC right above bed sounds like a bicycle wheel. This is one of the worst rooms I've every stayed in. When I asked the front desk the guy said they give the worst rooms to be people who book with Hotels.com. Wow.Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown We apologize that your stay was not up to your expectations, nor our standards. We strive for our guests to see our property as a 'home away from home'. We hope you will give us a second chance to wow you.
"Great place to spend a few days..."
My son and I spent a weekend here going to the aquarium and sight seeing around Atlanta. The front desk staff was great as was the rest of the service, though the valet parking area was a little disappointing in the way it was run.The bed was very comfortable, everything was clean, and, bonus, there was a balcony. He and I always like being able to […] get some fresh air. There is an amazing restaurant down the street called Max Lagers you should try. Great beer and don;t miss the southern fried chicken! Read moreGenuine Hotels.com guest review
"The Hyatt is Atlanta's Oasis"
After a long drive from Florida to Marietta Ga. and back to Atlanta, the most relaxing part of our journey was the Hyatt Regency of Atlanta Downtown, amongst all the confusion of tourist sites and commerce, we were greeted immediately to take our things and our car, swiffly away, we were oriented and tucked into our most elegantly decorated, ultra comfy […] room. Thank you, for the best night sleep, fresh start to our journey home. You made it all wonderful. Read moreGenuine Expedia guest review
I enjoyed my stay at the Hyatt Regency Downtown Atlanta. It was in a nice location and it had the amenities I wanted. There was a MARTA train station connected to the mall which was connected to the hotel which was very convenient.Genuine Expedia guest review
"Nice hotel, good location"
The hotel was quite good, located right in the middle of downtown and attached to a MARTA station. The staff was extremely generous and helpful. My one issue is that our room, in the "Radius Tower" was quite small for a hotel of that price range. The breakfast buffet is excellent, and highly recommended. Short walking distance from Wide World of Coca […] Cola, Aquarium, Centennial Park and CNN Center. Read moreGenuine Expedia guest review
It's not the best Hyatt ever. We stay in a lot of Hyatts. Room is good. The bread at the breakfast buffet is unbelievable bad. I usually tell people that as a chain Hyatts have the best food, but this bread………it's about the cheapest possible you can buy. I could not eat it….if a 2 star hotel serves bread like this ok…but not a HyattGenuine Hotels.com guest review
"Great location, comfortable, frustrating elevators"
I had a quick but enjoyable weekend stay at the Hyatt Regency. The staff was very friendly and helpful, the room was comfortable and had a nice view. The wait for elevators was almost comically slow, but if that's all I'm complaining about, it can't be too bad.Genuine Expedia guest review
greatGenuine Hotels.com guest review
"Great hotel right on Peachtree St Downtown"
This Hyatt is a great hotel located right downtown on Peachtree Street. You have many restaurants and bars within 3 blocks in ever direction. The Olympic Park/Centennial Plaza area is just 3 to 4 blocks to the west with the Convention Center/CNN Building/Philips Arena/Georgia Dome just beyond that. The Hyatt is just one block from the Peachtree subway […] station, which can take you to the airport or up to Midtown. You can also take the shortcut bridge connector to the subway station through the Peachtree Plaza (?) mall/foodcourt area, which also provides simpler lower cost dining if you need to do so if on a budget. One bit of advice, do not accept a Radius Tower room unless you are traveling by yourself. The rooms are nice, but small and more ideal for a single traveler. Read moreGenuine Expedia guest review
"Great views, reasonably priced."
Downtown Atlanta, on MARTA line, comfortable, limited frills, room.Genuine Expedia guest review
"Right in the heart of downtown"
Location is great. There is a MARTA station attached to the hotel. Rooms were clean. They had a great fitness center.Genuine Hotels.com guest review
"Great hotel close to many attractions!!"
Great service staff was great check in was easy valet parking was easily accessible they got my things to my room quickly front desk was very helpful!!Genuine Expedia guest review
"Went for a weekend birthday celebration."
Everything was perfect. No complaints. Efficiency at its max. First impression by Yuori who took our luggage in when we first got there. The entire staff at the Hyatt was truly showing us New Yorkers how Southern Hospitality really is.Genuine Expedia guest review
"Nice hotel and welcoming staff."
In town for just one night for work. Very nice experience. Would go back.Genuine Expedia guest review
Response by Hyatt Regency Atlanta Downtown Thanks for staying with us during your short trip to Atlanta. Happy we could make your stay a pleasant one and we look forward to your return!
A very nice hotel within walking distance of plenty of things to do, especially eating and drink establishments. We were in town for a concert, coming in on Friday and leaving on Sunday so the area suited us just fine. The pool was nice and sunny for the main part of the day and had very comfortable lounges. Our room was very quiet and in an area very […] close to the elevators. There was a lot going on in the hotel that weekend but it never seemed overly crowded. The concert we were there for was held at Aaron's Amplitheater which was a great venue but after the concert the taxi service was very poor. We weren't sure we were going to get back. It would be nice for the hotel to offer a car / shuttle service for their concert-going guests to at arrange a pick-up after the concert. The fare to the concert was $25.00 or so---I would have gladly paid the hotel $40-45 to pick us up after. I'm sure it could be figured out. Now, that is not the fault of the hotel, just a thought. Our stay was wonderful. Read moreGenuine Expedia guest review
"close to Georgia Tech"
Hotel location was perfect for Coca Cola Museum and Georgia Tech - all walking distance, easy access to Metro (MARTA). Be aware that you might be charged for WIFI use - ask about that at check-in, otherwise you could run into a little "trap". Staff was very friendly and helpful, beds extremely comfortable. We didn't eat there, but saw many restaurants […] in the immediate neighborhood. Read moreGenuine Hotels.com guest review
"Very nice hotel in downtown Atlanta"
Our family stayed here recently. The hotel seems to generally have more business travelers than families, but that didn't impact us at all. In fact, the hotel staff was wonderful to us the entire week. They were extremely helpful and friendly. The in-house dining is good, with a couple of restaurants and a small deli with a Starbucks. The hotel is 3 […] short blocks to Centennial Park (Atlanta Aquarium, CNN Center, Coca-Cola World, Children's Museum). We enjoyed our stay very much and will stay there again when we visit Atlanta. Read moreGenuine Expedia guest review
Response by Hyatt Regency Atlanta Downtown We're so pleased to hear you and your family enjoyed their stay with us during your trip to Atlanta! We are located in the heart of downtown and our neighborhood is a great place to be with countless restaurants, bars, attractions and must-see sights within a few blocks of our front drive. It's great to hear you enjoyed our location and took advantage of it during your time with us! Our friendly staff is top notch and is trained to the highest of standards to ensure your expectations are met and succeeded. Thank you for choosing our property and we look forward to seeing you again, soon!
The service was more then bad!!! The night manager Anthony Luna is the worst when it comes to customer service! I will never again stay there!!!Genuine Hotels.com guest review
My stay wasn't as best for the Hyatt to have a 10 star customer service team... The bells men really made me stay but the front desk employee Paula was very rude eating on face. The room is 267 Sq ft the bed was uncomfortable. For me to treat myself for my 25 birthday it won't be the hyatt recency Atlanta next time it will be the Ritz Carlton or J.W. […] Marriott. Read moreGenuine Hotels.com guest review
I enjoyed my room at the Hyatt but valet parking was horrible. They make you wait in line with a ticket stub in order to get your car then it takes them 15min to bring your car once they been notified. I was charged $32 a day for parking and to make it even worse the valet people damaged the fender on my car.Genuine Hotels.com guest review
"Luxurious and close."
Close to everything. Parking expensive but you can walk to everything. Internet is supposed to be 14.95 but just select "lobby" and you can get for free. Room and hotel are gorgeous. Staff are friendly and helpful. Would stay again!Genuine Hotels.com guest review
"Just one thing " I didn't get the bed I booked!"."
It was okay. The high school prom there was something I didn't expect and the double instead of the Queen size bed that I reserved bothered me. I would have been better off a Red Rood Inn.Genuine Hotels.com guest review
The hotel is great just make sure you book with valet parking included. You need to make sure before you checkout that this is not billed to your account. Just a technicality, but a bit agrivating.Genuine Hotels.com guest review
Good location, and nice serviceGenuine Hotels.com guest review
I received and amazing deal from Hotels.com for this stay. The price was perfect and the room was great. The staff was helpful. I am very happy with this experience.Genuine Hotels.com guest review
I was very impressed! Beautiful interior, very helpful customer service, and very clean rooms. I thought it was very nice that there was fruit available in the rooms, and fitness center. I would return for sure.Genuine Hotels.com guest review
"Great for going to Braves Game"
Excellent hotel, short taxi ride to Turner FieldGenuine Hotels.com guest review
Room service not available 24 hours. Checked-in at 3pm, had to wait until 5pm to order dinner...not happy! Drink menu limited, cocktails served only at bar.Genuine Hotels.com guest review
Too Turnt!!! Nice hotel & all that great stuff. Not too expensive & worth the money. I'll be back soon !Genuine Expedia guest review
Response by Hyatt Regency Atlanta Downtown We're so glad you had a wonderful prom night with us! We look forward to seeing you again!
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